Sonnet Echo Express SE I Thunderbolt 3 Edition User Manual
User’s Guide
For
Windows
for Echo™ Express SE I - Thunderbolt™ 3 Edition
3
Thunderbolt
to PCIe Card Expansion Chassis
Support Note: This document was up to date at the
time of printing. However, changes to the hardware or
software may have occurred since then. Please check the Sonnet
website for the latest documentation.
1. Go to www.sonnettech.com/support/kb/kb.php
2. Click the Thunderbolt Product link.
3. Click the Echo Express SE I - Thunderbolt 3 Edition link, and
then click the Manual link.
4. Click the Echo Express SE I - Thunderbolt 3 Edition User’s
Guide [English] link and then check the Document Version
information. If the version listed on the last page of this manual
is later than this document (revision C), click the Download
Now button for the latest version.
Contents
1 Introduction, Compatibility, and Computer Preparation 1
Mac Compatibility
Windows Compatibility
Preparing to Use the Echo Express Chassis With a Mac Computer
Preparing to Use the Echo Express Chassis With a Windows PC
2 Echo Express SE I - Thunderbolt 3 Edition (T3E) Description 2
Echo Express SE I T3E Exterior
Echo Express SE I T3E Inner Assembly
Echo Express SE I T3E Power Adapter
Thunderbolt 3 (40Gbps) Cable
Thunderbolt Connector Retainer Clip
3 PCIe Card Installation Steps 4
4 Complete Setup and Configuration 7
Setup and Configuration Steps—Mac Users
Setup and Configuration Steps—Windows Users
5 Tips, General Information, and Known Issues 9
Tips, General Information
Known Issues
6 Precautions, FCC Compliance, and Support Information 10
Safety Precautions
FCC Compliance
Contacting Customer Service
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Chapter 1 – Introduction, Compatibility, and Computer Preparation
Introduction
Congratulations on your purchase! The Echo Express SE I Thunderbolt 3 Edition (T3E) is a Thunderbolt 3 expansion system
for PCIe cards. Through its PCIe slot, you may connect a halflength+ (up to 7.75 inches long), non-GPU expansion card to
your computer with Thunderbolt 3 (USB-C) ports to expand its
connectivity and capabilities.
Mac® Compatibility
• Macs with Thunderbolt 3 ports
• Macs with Thunderbolt 2 or Thunderbolt ports and Apple
Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter plus
Thunderbolt 2 cable (both sold separately)
®
• macOS
macOS Mojave compatible
10.12.6+
Windows® Compatibility
• PCs with a Thunderbolt 3 port
• Windows 10 (64-bit Edition Version 1809 or greater)
System Requirements
While the Echo Express SE I T3E requires no drivers, most
expansion cards you install do; Thunderbolt-compatible drivers
to enable them to work properly through the Thunderbolt
interface are required. More information on which cards are
compatible is available at https://sonnettech.com/support
Preparing to Use the Echo Express Chassis With a
Mac Computer
The drivers required to support the Echo Express chassis are
installed as part of macOS; there are no preparation steps beyond
updating your computer to macOS 10.12.6 or newer.
Preparing to Use the Echo Express Chassis With a
Windows PC
1. Update Windows. You must use Windows 10, 64-Bit Ver sion
1809 or newer. To check the version number, type winver in
the search bar and click enter.
2. Update your computer’s BIOS to the latest version. If you
need help updating your BIOS, contact your computer
manufacturer.
3. Update your Thunderbolt Bus Driver to the latest version;
you will need version 16.3.61.275 or newer. To check
your driver version, go to Settings:Apps:Thunderbolt(TM)
Software and you will see the version number. If it is not
16.3.61.275 or newer, then you need to update it. Check with
your computer manufacturer for an update.
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Chapter 2 – Echo Express SE I - Thunderbolt 3 Edition (T3E) Description
Echo Express SE I T3E Exterior
1 – Power Indicator
This lights when the Echo Express SE I T3E is powered, the
Thunderbolt cable between the chassis and your computer
is plugged in securely, and the computer powered on. Note
that if the Echo Express SE I T3E is connected to another
Thunderbolt device instead of directly to the computer, any
other Thunderbolt device connected between the computer
and Echo chassis must also be powered on before the Echo
chassis’ power indicator will light up.
2 – 12V DC Socket
Connect the included DC power adapter between this socket
and the included power cord.
3 – Thunderbolt 3 Ports
Connect the included Thunderbolt 3 (40Gbps) cable between
either port and your computer’s Thunderbolt port (or other
Thunderbolt device in the chain connected to the computer).
The second port may be used to connect to another
Thunderbolt peripheral device, display(s), or USB device
(when connected with the proper cable or adapter).
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