SonicWALL Email Security 200, Email Security 400, Email Security 500, Email Security 6000, Email Security 300 Getting Started Manual

SonicWALL® Email Security

Getting Started Guide

Version 7.1

SonicWALL, Inc.

1143 Borregas Avenue
Sunnyvale, CA 94089-1306
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]

PN: 232-001700-00 Rev. A

Copyright Notice

© 2009 SonicWALL, Inc.
All rights reserved.
Under the copyright laws, this manual or the software described within, can not be copied, in whole or part, without the written consent o f the

manufacturer, except in the normal use of the software to make a backup copy. The same proprietary and copyright notices must be affixed to
any permitted copies as were affixed to the original. This exception does not allow copies to be made for others, whet her or not sold, but all of
the material purchased (with all backup copies) can be sold, given, or loaned to another person. Under the law, copying includes translating
into another language or format.

Specifications and descripti ons subject to change without notice.

Trademarks

SonicWALL is a registered trademark of S onicWALL, Inc.
Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies and are

the sole property of their respective manufacturers.

Limited Warranty

SonicWALL, Inc. warrants that commencing from the delivery date to Customer (but in any case commencing not more than ninety (90) days
after the original shipment by So nicWALL), and continuing for a period of twelve (12) months, that the product will be free from defects i n
materials and workmanship under normal use. This Limited Warranty is not transferable and applies only to the original end user of the product.
SonicWALL and its suppliers' entire liability and Customer's sole and exclusive remedy under this limited warranty will be shipment of a
replacement product. At SonicWALL's discretion the replacement product may be of equal or greater functionality and may be of either new or
like-new quality. SonicWALL's obligations under this warranty are contingent upon the return of the defective product according to the terms of
SonicWALL's then-current Support Services policies.

This warranty does not apply if the product has been subjected to abnormal electrical stress, damaged by accident, abuse, misuse or
misapplication, or has been modifi ed without the written permission of SonicWALL.

DISCLAIMER OF WARRANTY. EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPL IED CONDITIONS,
REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDIT ION OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A
COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT ALLOWED BY
APPLICABLE LAW. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURA TION
TO THE WARRANTY PERIOD. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. This di sclaimer and
exclusion shall apply even if the express warranty set forth above fails of its essential purpose.

DISCLAIMER OF LIABILITY. SONICWALL'S SOLE LIABILITY IS THE SHIPMENT OF A REPLAC EMENT PRODUCT AS DESCRIBED IN
THE ABOVE LIMITED WARRANTY. IN NO EVENT SHALL SONICWALL OR ITS SUP PLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF
INFORMATION, OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, OR FOR SPECIAL,
INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF
LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE HARDWARE OR SOFTWARE EVEN IF SONICWALL OR ITS
SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall SonicWALL or its suppliers' liability to
Customer, whether in contract, tort (including negligence), or otherwise, exceed the price paid by Customer. The foregoing limitations sh all
apply even if the above-stated warra nty fails of its essential purpose. BECAUS E SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NOTE: The SonicWALL Email Security software service is an annual subscription which is subject to the terms and conditions of SonicWALL,
Inc.’s applicable subscription agreement and includes:

Product updates, SonicWALL thre at signature updates, and standard technical support for one (1) year from the date of purchase.
SonicWALL Email Security appliances are integr ated hardware and software solutions, which include SonicWALL Email Security software.

SonicWALL Email Security appliances are subject to the terms and conditions of SonicWALL, Inc.’s applicable license agreement. Updates to
the SonicWALL Email Security software, SonicWA LL Spam Signature Updates, and technical support may be purchased on an annual basis.
AntiVirus support is optionally available.

SonicWALL Email Security 200, 300, 400, 500, 6000

Getting Started Guide

This Getting Started Guide contains installation procedures and configuration guidelines for
deploying a SonicWALL Email Security appliance on your network.

SonicWALL Email Security provides effective, high-performance and easy-to-use inbound and
outbound email threat protection. Ideal for the small to medium size business, this self-running,
self-updating solution delivers powerful protection against spam, virus and phishing attacks in
addition to preventing leaks of confidential information. Combining anti-spam, anti-phishing,
content filtering, policy management and content compliance capabilities in a single seamlessly
integrated solution, SonicWALL Email Security solutions provide powerful protection without
complexity.

Note:

z

SonicWALL TotalSecure Email provides complete protection from spam, virus attacks and
phishing. Without TotalS ecure Email , to use the spam and phishing protection provided by the
SonicWALL Email Security appliance, you must have a subscription to SonicWALL Email
Protection and Dynamic Support. If you need to purchase a subscription, contact your
SonicWALL vendor.

Please read this entire Getting Started Guide before setting up any of the following appliances:

z

SonicWALL Email Security 200

z

SonicWALL Email Security 300, S onicWALL Email Security 400

z

SonicWALL Email Security 500

z

SonicWALL Email Security 6000 appliance.

Note:

z

An updated version of this guide may exist. Refer to SonicWALL’s Documentation Web site for
complete, updated documentation at:
<http://www.sonicwall.com/Support.html>

.

Contents

Getting Started Guide 7.1 | 2

This document contains the following sections:

“Before You Begin” on page 3

1

{

“Check Package Contents” on page 3

{

“What You Need to Begin” on page 3

{

“Record Configuration Information” on page 3

{

“Overview of the SonicWALL Email Security Appliance” on page 5

“Registering Your SonicWALL Email Security Appliance” on page 6

2

{

“Before You Register” on page 6

{

“Creating a mysonicwall.com Account” on page 6

{

“Registering Your SonicWALL Email Security Appliance” on page 7

“Initial Setup and Configuration” on page 8

3

{

“Apply Power to the SonicWALL Email Security” on page 8

{

“Connect Directly to the SonicWALL Email Security Appliance” on page 8

{

“Login to the SonicWALL Email Security Appliance” on page 8

{

“Initial System Configuration” on page 9

{

“Activating the Email Security License Subscriptions” on page 10

“Connecting and Configuring Network Settings” on page 12

4

{

“Connecting the SonicWALL Email Security to Your Network” on page 12

{

“The SonicWALL Email Security Interface” on page 13

{

“Changing the Default Administrator Password” on page 13

{

“Using Quick Configuration to Set Up Email Management” on page 14

“Verification and Further Configuration” on page 16

5

{

“Routing Mail to Your SonicWALL Email Security” on page 16

{

“Verifying Mail from the Internet Through Your SonicWALL Email Security” on page 16

{

“Configuring Outbound Mail Filtering” on page 16

1

Before You Begin

Getting Started Guide 7.1 | 3

Check Package Contents



One SonicWALL Email Security appliance



One Getting Started Guide document



One Release Note document



One Thank You card



One SonicWALL Resource CD



One crossover cable (red)



One Ethernet cable (gray)



One power cord*



One RS232 CLI cable

*The included power cord is intended for use in North America only. For European Union (EU)
customers, a power cord is not included.

*Das eingeschlossene Netzkabel ist für Gebrauch in Nordamerikas nur vorgehabt.
Für Europaïsche Union (EU) Kunden, ist ein Netzkabel nicht eingeschlossen.

Any Items Missing?

If any items are missing from your package, contact:

SonicWALL Support

<http://www.sonicwall.com/us/Support.html>
Email:

[e-mail]

What You Need to Begin

z

A computer to use as a management station for initial configuration of SonicWALL Email
Security software

z

Internet Explorer 5.0 or higher

z

An Internet connection

Record Configuration Information

Before continuing, record the following configuration information for your reference:

Registration Information

Getting Started Guide 7.1 | 4

Serial Number:
(xxxxxx-xxxxxx)

Authentication Code:
(xxx-xxx)

Networking Information

Ema il Se curi ty IP Addr ess:

Email S e c urity Subn e t Mask:

Gateway IP Address:

DNS Server 1:

Record the serial number found on the
top right access panel of your Son­icWALL Email Security appliance.

Record the authentication code found
on the top right access panel of your
SonicWALL Email Security appliance.

Select a free static IP address for your
SonicWALL Email Security appliance
that is within the range of your local
subnet.

Enter the subnet mask for the local
subnet where you are installing your
SonicWALL Email Security appliance.

Record the IP address of your net­work’s
gateway device (such as your perime­ter
firewall/router).

Record your DNS Server information.

DNS Serve r 2 (optional):

Host Name:

Password:

Email Server IP:

LDAP Server IP:

Record the fully qualified domain
name within your network for your
SonicWALL Email Security appliance
(maximum 32 characters).

Select a password for your Son­icWALL Email Security appliance
(default is password).

Record the IP address or hostname of
your email server.

Record the IP address or hostname of
your directory services server, such as
LDAP or Microsoft Active Directory.

Getting Started Guide 7.1 | 5

Overview of the SonicWALL Email Security Appliance

SonicWALL Email Security Appliance

HDD LED

Power LED

Cooling Fan

Power Supply

* Pressing the reset button for several seconds will result in a reboot of the SonicWALL Email
Security appliance.

Serial Port

LAN Port

Power B utton

Reset Button*

Alert: Do not plug devices into any ports (other than those indicated) unless explicitly

instructed to do so by a SonicWALL technical support representative. Doing so may
void your warranty.

HDD LED Indicates data transfer to and from the hard disk drive.
Power LED Indicates the SonicWALL Email Security appliance is pow-

ered on.
Reset Button Allows reboot of the SonicWALL Email Security appliance.
Power Button Allows the SonicWALL Email Security appliance to power

on (one press) or power off.
Cooling Fan Allows optimal air circulation.
Power Supply Allows the SonicWALL Email Security appliance to conn ect

to AC power using the supplied power cable.
LAN Port Allows the SonicWALL Email Security appliance to conn ect

to your local area network.
Serial Port Allows you to connect directly to the appliance via terminal

services to use the CLI.

2

Registering Your SonicWALL Email Security Appliance

Register your appliance and activate your licenses for the SonicWALL Email Protection Subscription
and Dynamic Support.

This section contains the following sub-sections:

z

“Before You Register” on page 6

z

“Creating a mysonicwall.com Account” on page 6

z

“Registering Your SonicWALL Email Security Appliance” on page 7

Before You Register

You need a mysonicwall.com account to register the SonicWALL Email Security appliance. If you
already have a mysonicwall.com account, go to “Registering Your SonicWALL Email Security
Appliance” on page 7 to register your appliance.

Note:

z

mysonicwall.com registration information is not sold or shared with any other company.

Creating a mysonicwall.com Account

Getting Started Guide 7.1 | 6

Creating a mysonicwall.com account is fast, simple, and FREE. Simply complete an online
registration form.

1. In your Web browser, go to

2. In the User Login section, click If you are not a registered user,

3. Enter the account information, personal information, and preferences and click Submit.

Note:

z

You must enter a valid email address.

4. Follow the prompts to finish creating your account. SonicWALL will email a subscription code to
the email address you entered in the personal information.

5. When you return to the login screen, log in with your new username and password.

6. Confirm your account by entering t h e subscription code you received by email.

<https://www.mysonicwall.com/>.

Click here.

Congratulations! You have created and logged into your mysonicwall.com account.