SonicWALL 8000 User Manual

SonicWALL Email Security Solutions
EMAIL SECURITY SonicWALL Email Security
SonicWALL Email Security 8000 Getting
Started Guide
SonicWALL Email Security 8000
Getting Started Guide
This Getting Started Guide contains installation procedures and configuration guidelines for deploying a SonicWALL Email Security appliance on your network.
SonicWALL Email Security provides effective, high-performance and easy-to-use inbound and outbound email threat protection. Ideal for the small to medium size business, this self-running, self-updating appliance delivers powerful protection against spam, virus and phishing attacks in addition to preventing leaks of confidential information. Combining anti-spam, anti-phishing, content filtering, policy management and content compliance capabilities in a single seamlessly integrated solution, SonicWALL Email Security provides powerful protection without complexity.
Note: SonicWALL TotalSecure Email provides complete protection from spam, virus
attacks and phishing. Without TotalSecure Email, to use the spam and phishing protection provided by the SonicWALL Email Security appliance, yo u must have a subscription to SonicWALL Email Protection and Dynamic Support. If you ne ed to purchase a subscription, contact your SonicWALL vendor.
Please read this entire Getting Started Guide before setting up your SonicWALL Email Security 8000 appliance, and note that an updated version of this
guide may exist. Refer to SonicWALL’s Documentation Web site for complete, updated documentation at:<http://www.sonicwall.com/Support.html>.
SonicWALL Email Security 8000 Getting Started Guide Page 1

Contents

This document contains the following sections:
Before You Begin
1
Registering Your SonicWALL Email Security Appliance
2
Initial Setup and Configuration
3
Connecting and Configuring Network Settings
4
“Check Package Contents” on page 3
“What You Need to Begin” on page 4
“Record Configuration Information” on page 4
“Overview of the SonicWALL Email Security Appliance” on page 6
“Before You Register” on page 7
“Creating a mysonicwall.com Account” on page 8
“Registering Your SonicWALL Email Security Appliance” on page 9
“Apply Power to the SonicWALL Email Security Appliance” on page 10
“Connect Directly to the SonicWALL Email Security Appliance” on page 10
“Login to the SonicWALL Email Security Appliance” on page 11
“Initial System Configuration” on page 12
“Activating the Email Security License Subscriptions” on page 15
“Connecting the SonicWALL Email Security Appliance to Your Network” on page 17
“The SonicWALL Email Security Interface” on page 18
“Change the Default Administrator Password” on page 19
“Using Quick Configuration to Set Up Email Management” on page 19
Page 2
Verification and Further Configuration
5
“Routing Mail to Your SonicWALL Email Security Appliance” on page 22
“Ver ifying Mail from the Internet Through Your SonicWALL Email Security Appliance” on page 23
1

Before You Begin

Check Package Contents

One SonicWALL Email Security appliance
1
One Getting Started Guide document
2
One Release Note document
3
One Thank You card
4
One SonicWALL Resource CD
5
One crossover cable (red)
6
One Ethernet cable (gray)
7
One RS232 CLI cable
8
Two standard power cords*
9
One Y-Split power cable*
10
One Rack mount Kit (not pictured)
1111
* The included power cords are intended for use in North America only. For European
Union (EU) customers, power cords are not included.
* Das eingeschlossene Netzkabel ist für Gebrauch in Nordamerikas nur vorgehabt.
Für Europaïsche Union (EU) Kunden, ist ein Netzkabel nicht eingeschlossen.

Any Items Missing?

If any items are missing from your package, contact:
SonicWALL Support
<http://www.sonicwall.com/us/Support.html> Email: customer_service@sonicwall.com
SonicWALL Email Security 8000 Getting Started Guide Page 3

What You Need to Begin

A computer to use as a management station for initial configuration of SonicWALL Email Security software
Internet Explorer 5.0 or higher
An Internet connection

Record Configuration Information

Before continuing, record the following configuration information for your reference:

Registration Information

Serial Number: (xxxxxx-xxxxxx)
Authentication Code: (xxx-xxx)
Record the serial number found on the top right access panel of your SonicWALL Email Security appliance.
Record the authentication code found on the top right access panel of your SonicWALL Email Security appliance.
Page 4

Networking Information

Email Security IP Address:
Email Security Subnet Mask:
Gateway IP Address:
Select a free static IP address for your SonicWALL Email Security appliance that is within the range of your local subnet.
Enter the subnet mask for the local subnet where you are installing your SonicWALL Email Security appliance.
Record the IP address of your network’s gateway device (such as your perimeter firewall/router).
DNS Server 1: DNS Server 2 (optional):
Host Name:
Password:
Email Server IP: Record the IP address or hostname of
LDAP Server IP:
Record your DNS Server information.
Record the fully qualified domain name within your network for your SonicWALL Email Security appliance (maximum 32 characters).
Select a password for your SonicWALL Email Security appliance (default is password).
your email server. Record the IP address or hostname of
your directory services server, such as LDAP or Microsoft Active Directory.
SonicWALL Email Security 8000 Getting Started Guide Page 5

Overview of the SonicWALL Email Security Appliance

SonicWALL Email Security Appliance
SCSI Drive 1
LAN Port
SCSI Drive 2
Serial Port
Power LED
Power Button
Diagnostic Panel Release Alert LED* HDD LED
Power Supply 2
Power Supply 1
* Alerts are explained in detail in light path diagnostic panel. T o access, push the diagnostic panel
release latch to the left and pull out the panel.
Alert: Do not plug devices into any ports (other than those indicated) unless explicitly
instructed to do so by a SonicWALL technical support representative. Doing so may void your warranty.
SCSI Drive Bays Allows SCSI drives in a RAID array to be hot-swapped should one drive fail. Power LED Indicates the SonicWALL Email Security appliance is powered on. Power Button Allows the SonicWALL Email Security appliance to power on or off. Diagnostic Panel Can be pulled out (push release lever to the left) for detailed explanation of alerts. Alert LED Indicates an alert. See Diagnostic panel for more information. HDD LED Indicates data transfer to and from the hard disk drive. LAN Port Allows the SonicWALL Email Security appliance to connect to your local area
network or management station.
Serial Port Allows direct connection to the appliance via terminal services to use the CLI. Power Supplies Two power supplies allow the SonicWALL Email Security appliance to utilize
redundant AC power using the supplied power cables.
Page 6
2

Registering Your SonicWALL Email Security Appliance

Before you can use your SonicWALL Email Security appliance, you must first register your appliance and activate your licenses for the SonicWALL Email Protection Subscription and Dynamic Support.
This section contains the following sub-sections:
“Before You Register” on page 7
“Creating a mysonicwall.com Account” on page 8
“Registering Your SonicWALL Email Security Appliance” on page 9

Before You Register

You need a mysonicwall.com account to register the SonicWALL Email Security appliance. To create a mysonicwall.com account, refer to “Creating a mysonicwall.com Account” on page 8. If you already have a mysonicwall.com account, go to “Registering Your SonicWALL Email Security Appliance” on page 9 to register your appliance.
Note: mysonicwall.com registration information is not sold or shared with any other
company.
SonicWALL Email Security 8000 Getting Started Guide Page 7

Creating a mysonicwall.com Account

Creating a mysonicwall.com account is fast, simple, and FREE. Simply complete an online registration form.
1. In your Web browser, go to <https://www.mysonicwall.com/>.
2. In the User Login section, click If you are not a registered user, Click here
3. Enter the account information, personal information, and preferences and click Submit.
Note: You must enter a valid email address.
4. Follow the prompts to finish creating your account. SonicWALL will email a subscription code to the email address you entered in the personal information.
5. When you return to the login screen, log in with your new username and password.
.
Page 8
6. Confirm your account by entering the subscription code you received in the email.
Congratulations! You have created and logged into your mysonicwall.com account.

Registering Your SonicWALL Email Security Appliance

1. Locate your SonicWALL Email Security Software serial number. It should be printed on the label on the
2. If you are not already logged into mysonicwall.com, go to
<https://www.mysonicwall.com/> and log in.
3. Enter your serial number in the Quick Register field and click the small gray arrow. Follow the on-screen instructions.
4. Confirm your serial number, enter a friendly name for your appliance, and enter your authentication code in the Quick Register > Add New Product section.
top right access panel of your SonicWALL Email Security appliance.
5. Click .
6. Follow the online prompts to fill out the survey and complete the registration process.
SonicWALL Email Security 8000 Getting Started Guide Page 9

Initial Setup and Configuration

3
This section contains the following sub-sections:
“Apply Power to the SonicWALL Email Security Appliance” on page 10
“Connect Directly to the SonicWALL Email Security Appliance” on page 10
“Login to the SonicWALL Email Security Appliance” on page 11
“Initial System Configuration” on page 12
“Activating the Email Security License Subscriptions” on page 15

Apply Power to the SonicWALL Email Security Appliance

1. Connect the included standard power cord with the y-split power cord.
2. Plug each of the y-split ends into a power supply on the back of the SonicWALL Email Security appliance.
3. Plug the power cord into an appropriate power outlet.
4. Press the recessed power button on the front bezel to power on the appliance. The entire sequence may take several minutes to complete.
Note: The Power LED on the front panel lights up green when you power on the
SonicWALL Email Security appliance. The HDD LED lights up and may blink while the appliance performs a series of diagnostic tests. When the HDD LED is no longer lit, the SonicWALL Email Security appliance is ready for configuration.
Page 10
Note: If the Alert light stays lit, ensure that BOTH of the power supplies on the back of
the SonicWALL Email Security Appliance are plugged in (use the included y-split cable for this purpose).

Connect Directly to the SonicWALL Email Security Appliance

The SonicWALL Email Security appliance comes configured with an IP address of
192.168.168.169. Before you can connect your man agement st ation to it, you must
configure your management station to have an address in the same subnet.
1. Make a note of your computer’s current network settings.
2. Set the computer you use to manage the SonicWALL Email Security appliance to have a static IP address in the 192.168.168.x range, such as 192.168.168.50 and a netmask of 255.255.255.0. For help with setting up a static IP address on your computer, refer to “Troubleshooting” on page 27.
3. Using the supplied crossover cable and the computer you are using to ad minister the SonicWALL Email Security appliance, connect the LAN port on the computer to the LAN (1) port on the back of your SonicWALL Email Security appliance.

Login to the SonicWALL Email Security Appliance

1. Open a Web browser on the computer you are using to administer the SonicWALL Email Security appliance.
2. Enter http://192.168.168.169 (the default IP address of the SonicWALL Email Security appliance) in the Location or Address bar. The SonicWALL Email Security Web management login screen displays.
Note: Depending on your browser settings, one or more security warnings may
display while connecting to the Email Security Web management interface. Choose to accept the certificates in order to log into the SonicWALL Email Security appliance.
3. Log into SonicWALL Email Security appliance usin g “admin” as the user name and password” as the passwor d.
SonicWALL Email Security 8000 Getting Started Guide Page 11
Loading...
+ 27 hidden pages