Sonicwall 046 Guide
DRAFT not for production
SonicWALL TZ 190 Wireless
Getting Started Guide
This Getting Started Guide contains installation procedures and configuration guidelines
for deploying a SonicWALL TZ 190 Wireless appliance on your network.
SonicWALL TZ 190 Wireless Wireless provides a flexible, total Internet security platform
for wired and wireless users over Wireless Wide Area Networks (WWAN). This easy to
configure appliance delivers the office-on-a-park-bench mobility and convenience of
WWAN technology along with the powerfu l prot ection of true layered security, integr ating
gateway anti-virus, gateway anti-spyware, intrusion prevention and content filtering
capabilities in an easy-to-use, low cost platform.
This Getting Sta rted Guide provides instructions for b asic installation and configuration of
the SonicWALLTZ 190 appliance using a SonicWALL approved WWAN PC card and
service from a third-party wireless provider. After you complete this guide, you will have
secure Internet access (WAN / WWAN) and a secure Local Area Network (LAN) /
Wireless Local Area Network (WLAN).
The SonicWALLTZ 190 appliance requires the use of a SonicWALL approved WWAN
PC card along with a data account from a supported third -party wire less service provider.
For an updated list of SonicWALL app roved WW AN cards and ser vice providers, visit the
SonicWALL TZ 190 Wireless Wireless product pa ge at:
<http://www.sonicwall.com/products/tz190_details.html>
Alert: DO NOT INSERT YOUR WWAN PC CARD INTO ANY DEVICE UNTIL YOU
HAVE READ THIS GUIDE.
INSERTING YOUR WWAN PC CARD INTO A DEVICE BEFORE PROPER
SETUP AND PROVISIONING HAS TAKEN PLACE CAN RESULT IN
CONNECTIVITY ISSUES.
Note: SonicWALL makes no warrants, representations or claims that the user of this
product will experience continuous broadband-like speeds. The speed of the
WWAN connection will vary depending on available wireless technology (GPRS/
HSDPA/EV-DO), WWAN card, wireless service area and other factors.
SonicWALL TZ 190 Wireless Getting Started Guide Page 1
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Important Information Regarding WWAN Service Providers
It is important to understand that not all WWAN service providers operate in the same
way, nor do they all support the same feature sets. Because of this, there exists some
inherent “service provider-specific” variances in service area and more importantly, in
supported features. Along with feature limitations may also come certain restrictions
such as bandwidth constraints and networking limitations. Before purchasing a WWAN
PC card and service plan, check to make sure that the WWAN service provider offers
support for the features you need.
Before committing to a service contract with a WWAN service provider, it may be
helpful to ask these questions:
• What types of traffic are allowed over the WWAN network?
• Do they offer “static” or “dynamic” IP addressing?
• Are there any inbound connection limitations?
• Are single or multiple hosts allowed?
• Do they support VPN traffic?
• What are the data transfer limits (inbound and outbound)?
• What are common data transfer speeds and how much of the coverage area
supports 3G or faster technology?
Document Contents
This document contains the following sections:
Completing Pre-Configuration Tasks
1
Preparing Your WWAN PC Card
2
Registering Your SonicWALL TZ 190 Wireless Appliance
3
Setting Up Your SonicWALL TZ 190 Wireless Appliance
4
Using the SonicWALL Configuration Wizard
5
Verifying Your WWAN Connec tion
6
Connecting the SonicWALL TZ 190 Wireless to Your Network
7
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1
Completing Pre-Configuration Tasks
This section contains the following sub-sections:
• “Before You Begin” on page 3
• “Checking Package Contents” on page 4
• “Recording Configuration Information” on page 5
• “Recording Internet Service Provider (ISP) Information” on page6
• “Overview of the SonicWALL TZ 190 Wireless Appliance” on page 7
Before You Begin
Before you begin the setup process, check to ensure that you have the following
required components available:
• A SonicWALL approved WWAN Wireless PC Card and a service contract with a
WWAN service provider
• Your WWAN service provider’s installation software
• A laptop computer with:
• Windows XP or Windows 2000
• One available PC card slot
• 40MB of disk space available
• A Web browser supporting Java and HTTP uploads. Internet Explorer 6.0 or higher,
Netscape Navigator 4.7 or higher, Mozilla 1.7 or higher, or Firefox are recommended
Note: For an updated list of SonicWALL approved WW AN cards and service providers,
visit the SonicWALL TZ 190 Wireless product page at:
<http://www.sonicwall.com/us/tz190cards.html>
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Checking Package Contents
One SonicWALLTZ 190 appliance
1
Wireless antenna pair
2
One standard power adaptor*
3
One DB9 -> RJ45 (CLI) Cable
4
One Ethernet Cable
5
One SonicWALL Resource CD
6
One Getting Started Guide Document
7
One Release Notes Document
8
One Thank You Card
9
One Security Subscription Card
10
* The included power cord is intended for use in North America only. For European
Union (EU) customers, a power cord is not included.
* Das eingeschlossene Netzkabel ist für Gebrauch in Nordamerikas nur vorgehabt.
Für Europaïsche Union (EU) Kunden, ist ein Netzkabel nicht eingeschlossen.
Any Items Missing?
If any items are missing from your package,
please contact SonicWALL support. A
listing of the most current support options is
available online at:
<http://www.sonicwall.com/us/support.html>
1
wan optwwan
3
4
6
COMPREHENSIVE INTERNET SECURITY
7
2
Thank You
8
For selecting SonicWALL Protection
SonicWALL offers a wide range of high performance network security
5
SonicWALL
Resource CD
Page 4
SonicWALL
Getting Started Guide
9
PRO 2040
SonicPoint
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Recording Configuration Information
Before continuing, record the following configuration information for your reference:
WWAN Connection Information
WWAN Service Provider :
(Cingular, Verizon, etc.)
WWAN Plan Type:
(Standard, Acceleration, VPN, etc.)
Record the name of your WWAN service
provider.
Record the type of plan you have with
your WWAN service provider. If you are
not sure what your plan type is, ask your
service provider.
Registration Information
Serial Number:
(xxxxxxxxxxxx)
Authentication Code:
(xxxx-xxxx)
Record the serial number found on the
bottom panel of your TZ 190 Wireless
appliance.
Record the authentication code found on
the bottom panel of your TZ 190 Wireless
appliance.
Networking Information
TZ 190 Wireless LAN IP Address:
TZ 190 Wireless Subnet Mask: Record the subnet mask for the local
Select a static IP address for your
TZ 190 Wireless appliance that is within
the range of your local subnet.
subnet where you are installing your
TZ 190 Wireless appliance.
Ethernet WAN IP Address:
(optional)
DNS Server 1 :
(optional)
DNS Server 2 :
(optional)
Select a static IP address for your Ethernet
WAN. This setting only applies if you are
already using an ISP that assigns a static
IP (as in the case of a landline T1/E1
connection, where the WWAN is a
failover).
In most cases, DNS server information is
automatically provided by your WAN
service provider upon connection. Record
your DNS server information here if your
network requires it. If for example, you
make use of internal DNS servers.
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Administrator Information
TZ 190 Wireless Admin User: Select an administrator account name for
your SonicWALL TZ 190 Wireless
appliance
(default is admin).
TZ 190 Wireless Admin Password: Select an administrator password for your
SonicWALL TZ 190 Wireless appliance
(default is password).
Recording Internet Service Provider (ISP) Information
If you already have an Internet connection and are using the WWAN connection as a
backup or “failover”, collect the following information about your current Internet service:
Note: You do not need to complete this information if you are using the WWAN PC
Card as your only connection to the Internet.
If you connect via You probably use Please record
Cable modem,
DSL with a router
Home DSL PPPoE User Name:
T1/E1,
Static broadband,
Cable or DSL
with a static IP
DHCP No Internet connection information is usually required.
Some service providers require a host name. Check
with your ISP.
Host Name:
Password:
Note: Your ISP may require your user name in the
format: name@ISP.com
Static IP IP Address:
Subnet Mask:
Default Gateway
(Router IP Address):
Primary DNS:
Secondary DNS (optional):
Dial-in to a server PPTP Server Address:
User Name:
Password:
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Overview of the SonicWALL TZ 190 Wireless Appliance
signal
link/act
PC Card Slot
Power LED
Test LED
WWAN Signal/Act
Feature Description
PC Card Slot Location to insert your WWAN PC Card modem. For use only with
SonicWALL approved PC cards.*
Power LED Indicates the SonicWALL TZ 190 Wireless appliance is powered on.
Test LED Solid: Indicates that the SonicWALL TZ 190 Wireless appliance is in test
mode.
Blinking: The unit is first booting up, or restarting. This can also indicate
that the unit is in safe mode.
WWAN Indicates WWAN signal or link activity through your WWAN PC Card.
WLAN Indicates power, activity and WiFiSec enforcement on your WLAN.
WAN Indicates a device link, activity and connection speed on your WAN port.
OPT Indicates a device link, activity and connection speed on your OPT port.
wan optWWAN
OPT LED Link/Act 1-8
WAN LED
link/act
10/100
10/100 1-8
TZ 190
LAN Ports 1-8 Indicates a device link, activity and connection speed on individual LA N
ports.
Signal Indicates availability and strength of a signal (WWAN port only).
Link/ACT Solid: Indicates a device is connected to the specified port(s).
Blinking: Indicates activity on the specified port(s).
10/100 Green: Indicates 10M connection on the specified port(s).
Amber: Indicates 100M connection on the specified port(s).
*For an updated list of SonicWALL approved WWAN cards and service providers, visit the
SonicWALL TZ 190 Wireless product page at: <http://www.sonicwall.com/us/tz190cards.html>
SonicWALL TZ 190 Wireless Getting Started Guide Page 7
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2
Preparing Your WWAN PC Card
This section provides instructions to set up your WWAN PC card for use in the
SonicWALL TZ 190 Wireless appliance.
This setup process differs depending on you service provider. Choose your service
provider from the list below and follow the instructions on how to set up your WWAN PC
Card. If your service provider is not listed here, you must still complete the setup and
activation for your PC Card modem using the documentation that came with it before it
can be used in the SonicWALL TZ 190 Wireless appliance.
Alert: DO NOT insert your PC Card into the SonicWALL TZ 190 Wireless
appliance until you have completed the setup process for your card as
described in this section.
Tip: If your WWAN PC Card is already registered and activated with your service
provider and you are able to access the Internet through your PC using this card,
you may skip this section and continue to “Setting Up Your SonicWALL TZ 190
Wireless Appliance” on page 23.
Choose one of the PC card setup options below:
General WWAN PC Card Setup
This section provides general instructions for setting up most WWAN PC cards:
• “WWAN PC Card Setup” on page 9
Specific PC Card Setup
The following sections provide specific instructions for setting up specific cards:
• “Sprint Wireless PC Card Setup” on page 11
• “Cingular Wireless PC Card Setup” on page 14
• “Verizon Wireless PC Card Setup” on page 17
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WWAN PC Card Setup
Complete the following steps to set up and provision your WWAN PC Card Modem.
Before continuing, check to make sure that your WWAN PC card and service provider
are supported by the SonicWALL TZ 190 Wire less appliance
TZ 190 Wireless product page at: <http://www.sonicwall.com/us/tz190cards.html>
Contact your PC card vendor for troubleshooting help with this section.
Alert: DO NOT insert your PC Card modem into the computer until you have
completed the setup process for your card as descr ibed in this section an d
successfully accessed the Internet through your PC using the PC Card
modem.
Installing PC Card Software
The following steps are general prerequisites necessary to set up most WWAN PC card
modems to work with the TZ 190 Wireless.
1. Install the software that came bundled with your WWAN PC card modem before
activating the card.
2. When prompted, insert the WWAN PC car d modem into an available Type II PC card
slot on the Windows PC you are using for card configuration.
3. Check for updates and install updates to your WWAN PC card (if available).
4. Activate your PC Card modem (if required).
by visiting the SonicWALL
Verifying Your Connection
After the card has been set u p on your PC, you can view yo ur connection typ e and verify
that the WWAN PC Card is transferring data.
Note: In order for the connection testing to b e valid, it is important that you first disable
all other network connections, such as a Wi-Fi or LAN connection, before
continuing. Leave only your PC card connection enabled.
5. Use the software that came with your WW AN PC card modem to initialize a
connection with your service provider.
6. In the Windows interface, select Start > Run.
7. Enter “cmd” in the Open field and click the OK button.
8. At the prompt, type the command “ipconfig” and press Enter on the keyboard.
9. Your network device status will display. Verify that you have obtained an IP Address
for your Ethernet adaptor , and that all other Local Area Network Connections display
“Media disconnected” as their status.
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Note: The name of your Ethernet adaptor may differ from the screenshot below.
Common names for newly acquired cards are “L ocal Area Connection 2” or
“Local Area Connection 3”.
10. Open a Web-browser and navigate to a website, such as
<http://www.sonicwall.com> to verify that your connection can transfer data.
Congratulations! You have set up and provisioned your WW AN PC card. Co ntinue with
“Setting Up Your SonicWALL TZ 190 Wireless Appliance” on page 23.
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Sprint Wireless PC Card Setup
Complete the following steps to set up and provision your Sprint Wireless Mobile
Broadband (WWAN) PC car d. Contact your PC card ven dor for troubleshooting help with
this section.
Alert: DO NOT insert your PC Card modem into the computer until you have
completed the setup process for your card as descr ibed in this section an d
successfully accessed the Internet through your PC using the PC Card
modem.
Installing Sprint Software
You must install the Sprint Wireless software that came bundled with your WWAN PC
card before activating the card.
1. Insert the Sprint CD that is provided with your WWAN PC card into the PC you in tend
to use for PC card setup.
2. Follow the instructions on screen to complete the Sprint software installation.
3. Restart your computer when prompted.
4. After restarting your computer, open the Sprint PCS Connection Manager program
(if it does not automatically start).
5. When the program launches, it will check for updates. Click Update Now as needed.
The download and update will proceed (if needed) and the program may restart.
Setting Up the WWAN PC Card
1. Insert your Sprint WWAN PC Card. You may hear some audible indications of the
card being discovered and installed.
2. Once installed, you may be prompted to update the firmware on the WW AN PC card.
Click OK to proceed with the update and click Next to agree to the license terms.
The update will take a few minutes. The WWAN PC Card will be rediscovered during
this process. Click Finish when prompted.
3. When the card is fully rediscovered, you will be prompted to call Sprint PCS
Customer Service to activate the card. Do not click next until prompted to do so by
the Sprint agent.
4. The Sprint agent will provide you with an Activation Code, and instruct you to enter it
on the next screen. Enter the Activation Code and click Next.
5. If the code is accepted, you will be prompted to enter your phone number (MDN) and
MSID. Verify these numbers with the Sprint agent, and be sure to enter them
correctly. Click Next when done.
6. You will be prompted to confirm the correctness of the numbers. Entering incorrect
information at this stage will require recovery by Sprint Technical Support. Click Yes
once you have verified the numbers.
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7. You will be presented with a screen indicating the completion of the Activation
process. Click Finish to proceed
Verifying Your Connection
It may take up to 4 hours for your WWAN PC card to become active on the Sprint
network. After the card has been set up and is active, you can view your connection type
and verify that the WWAN PC Card is transferring data.
Alert: In order for the connection testing to be valid, it is important that you first disable
all other network connections, such as a Wi-Fi or LAN connection, before
continuing. Leave only your PC card connection enabled.
1. Open the Sprint PCS Connection Manager program.
2. Click the GO button to connect to the Sprint network.
The WWAN PC card will take a few minutes to connect to the Sprint network. When the
connection is ready, the status will read “Connected”.
Note: If you have recently activated your card with Sprint, keep in mind that the initial
activation of your card may take up to 4 hours.
3. In the Windows interface, select Start > Run.
4. Enter “cmd” in the Open field and click the OK button.
5. At the prompt, type the command “ipconfig” and press Enter on the keyboard. Your
network device status will display.
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6. Verify that you have obtained an IP Address for your Ethernet adaptor.
7. Verify that all other Local Area Network Connections display “Media disconnected”
as their status.
Note: The name of your Ethernet adaptor may differ from the screenshot below.
Common names for newly acquired cards are “Local Area Connection 2” or
“Local Area Connection 3”.
8. Open a Web-browser and navigate to a website, such as
<http://www.sonicwall.com> to verify that your connection can transfer data.
Congratulations! You have set up and provisioned yo ur WWAN PC card. Continue with
“Setting Up Your SonicWALL TZ 190 Wireless Appliance” on page 23.
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Cingular Wireless PC Card Setup
Complete the following steps to set up and provision your Cingular Wireless
3G PC card. Contact your PC card vendor for troubleshooting help with this section.
Alert: DO NOT insert your PC Card modem into the computer until you have
completed the setup process for your card as des cribed in this section and
successfully accessed the Internet through your PC using the PC Card
modem.
Installing Cingular Software
You must install the Cingular software that came bundled with your 3G PC card modem
before activating the card.
1. Insert the Cingular CD that is provided with your PC card modem into the PC you
intend to use for PC card setup.
2. Follow the instructions on screen to complete the Cingular software installation.
3. Restart your computer if prompted.
4. If the Cingular Communications Manager program is running, skip to the next step.
Otherwise, navigate to St art > Progr ams > Cingular > Cingula r Communications
Manager to start the Communications Manager program.
5. De-select all checkboxes on the first configuration page, including the Use this as
my default Wi-Fi management utility option (checked by default).
6. A warning screen will display. Check the Do not show this message again
checkbox and click the OK button to continue.
7. Click the Finish button to complete post-install configuration.
Preparing the PC Card
Now that you have installed the required activation software on our PC, you can prepare
the card for first use.
1. Remove the PC card from the packaging and attach antenna if necessary.
2. Locate your SIM chip and remove it from its packaging if necessary (the SIM chip
may be attached to a larger 3x5 plastic card from which it must be removed).
3. Insert the SIM chip into your PC card modem. When inse rted correctly, the SIM chip
will “click” in place and sit perfectly flush with the edge of the PC Card.
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