Sonic SoundGate 2 User Manual
SoundGate 2
User Guide
www.sonici.com
soundgate 2 · user guide
03
Congratulations on the purchase of your
new SoundGate 2. Your SoundGate 2 device
allows you to connect wirelessly between
your hearing instruments and a wide range
of audio devices via Bluetooth®.
Whether communicating wirelessly via your mobile
phone device or streaming audio through your
television, computer, or MP3 player, this guide will
offer the instructions necessary to get you on
your way to better hearing.
Please read the entire contents of this booklet before
using your SoundGate 2 device. It contains instructions
and important information about its use and handling.
sonic · soundgate 2
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Instructions for Use
The following models are covered by these
instructions: SoundGate 2.
The SoundGate 2 is intended to be used as:
1. A remote control of your hearing instruments.
SoundGate 2 may be used as a remote control,
enabling you to adjust the hearing instrument
volume control and listening programs.
2. A streaming interface between external audio
devices and your hearing instruments.
The SoundGate 2 may be connected to a large
range of audio devices (mobile phones, TV, etc.)
to reduce listening effort.
soundgate 2 · user guide
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Table of Contents
General Warnings and Safety Guidelines 07
Introduction 10
Getting Started 13
Battery Indication 15
Battery Life 17
Attaching the Neck Strap 18
Wearing the SoundGate 2 20
Use of the Protective Skin 21
Microphone 22
SoundGate 2 Operation 23
Turning your SoundGate 2 ON and OFF 24
Volume and Program Adjustment 26
Pairing to a Mobile Phone
or other Bluetooth
®
Devices 28
Using with a Mobile Phone 31
Using with an MP3 Player or Computer 36
Wired Connection 38
Using the Telecoil 40
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SoundGate 2 Wireless Range 42
Visual Indicators 45
Troubleshooting 48
Maintenance 56
International Warranty 57
Information to the User Regarding
the Radio Communication Part of the Device 58
Declaration of Conformity 61
Information and Explanation of Symbols 62
Service 64
soundgate 2 · user guide
07
General Warnings and Safety Guidelines
Familiarize yourself with the following general
warnings before using your SoundGate 2 device.
Hazard warnings
SoundGate 2 is not a toy and should be kept
away from children and anyone else who might
swallow parts or otherwise cause injury to
themselves. Special attention should be paid
to the smaller components in order to prevent
swallowing or choking. If a part is swallowed,
see a doctor immediately.
Never expose the SoundGate 2 to excessive heat,
such as putting it in an oven, micro wave, burning
it or leaving it inside a parked car in the sun.
There is a risk in these events that it will explode
and cause serious injury.
If by accident the neck strap should get caught
on something while the user is wearing it, the
neck strap is constructed to break automatically.
Therefore, never try to shorten or modify the
neck strap in an unauthorized way. The neck strap
should not be used for children who weigh less
than 11 kg (24 lbs).
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Using SoundGate 2 with a mobile phone while
driving may be distracting. If traffic laws or
driving conditions demand it, pull off the road
and park your vehicle prior to making and
answering calls.
SoundGate 2 should not be used in an aircraft
unless specifically permitted by the flight
personnel.
SoundGate 2 is designed to comply with
the most stringent Standards of International
Electromagnetic Compatibility. However,
SoundGate 2 might cause interference with
other medical devices such as defibrillators
and pacemakers.
· Please contact the manufacturer of your
implantable device for information about the risk
of disturbance.
· Immediately remove the SoundGate 2 if
interference is suspected. Do not use
SoundGate 2 and seek advice.
· Interference can also be caused by power
line disturbances, airport metal detectors,
electromagnetic fields from other medical
devices, radio signals and electrostatic
discharges.
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The safe use of the SoundGate 2 with the Auxiliary
input cable is determined by an external signal
source. When the input cable is connected to
mains-operated equipment, this equipment must
comply with IEC-60065, IEC-60950, IEC-60601
or equivalent safety standards.
The safety of recharging batteries with
the USB connector is determined by the external
equipment which should be UL approved or
comply with equivalent IEC-60065, IEC-60950,
IEC-60601 or other equivalent safety standards.
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sonic · soundgate 2
Introduction
The following items are included within your
SoundGate 2 package and will be covered within this
instruction guide:
3.5 mm stereo cable Power adapter
SoundGate 2 Neck strap
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soundgate 2 · user guide
USB charging cable User Guide
Charger cradle Protective skin
www.sonici.com
SoundGate 2
User Guide
12
sonic · soundgate 2
SoundGate 2 overview
4 5 6 7
10
9
8
3
2
1
8
1 Power on/off
2 LED indicator
3 Volume control
4 Auxiliary input key
5 TV key
6 Phone key
7 Microphone inlet
8 Neck strap jacks
9 3.5 mm auxiliary input
10 Micro-USB charger jack
7
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soundgate 2 · user guide
Getting Started
The SoundGate 2 contains a rechargeable battery.
Ensure your battery is completely charged prior
to using your SoundGate 2.
Charging the battery
The SoundGate 2 should be charged daily to ensure
sufficient battery life during normal hours of operation.
The SoundGate 2 can be charged in the following ways:
· Connect the power adapter to the micro-USB charger
jack on the SoundGate 2. Then plug the power adapter
into a wall socket.
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sonic · soundgate 2
· Connect the USB charging cable to the micro-USB
charger jack on the SoundGate 2. Then plug the
opposite end into the USB port on your computer.
· Plug the power adapter into the micro-USB jack
of the charger cradle. Then plug the power adapter
into a wall socket, and mount your SoundGate 2
into the cradle with the power key facing up.
· When using the SoundGate 2 in a vehicle, you may
connect the USB charging cable to the micro-USB
charger jack on the SoundGate 2. Then plug the
opposite end into a 12 V car USB port or adapter
(not included).
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soundgate 2 · user guide
Battery Indication
The LED indicator on the top of your SoundGate 2
will help you monitor the status of your battery life
and/or charging.
LED indication Status
Green
Battery status is OK
Red
Battery life is low (approx.
20 minutes remaining)
Red (pulsing every
2 – 3 seconds)
Battery life is critically
low (approx. 5 minutes
remaining)
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sonic · soundgate 2
LED indication Status
Green (flashing)
Battery is connected
to a power source
and actively charging
Green
Battery is charged
completely (SoundGate 2
powered ON)
OFF
Battery is charged
completely (SoundGate 2
powered OFF)
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soundgate 2 · user guide
Battery Life
The battery life of your SoundGate 2 device depends
on the type and duration of usage. The table below
indicates the maximum time a completely charged
SoundGate 2 battery will run for various functions.
Function Maximum
battery life (hrs)
Stand-by up to 60 hours
Streaming audio with
neck strap attached
up to 10 hours
Battery charge time 2 hours
Stand-by mode is when the SoundGate 2 is powered
ON but is not actively being used. Phone calls
with connected Bluetooth
®
mobile phones may still
be received in stand-by mode.
Note!
The rechargeable battery should not be
drained completely. Keeping the battery fully
charged will prolong its life. You cannot
replace the battery yourself. Please return
the device to your hearing care provider
for service, if necessary.
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sonic · soundgate 2
Attaching the Neck Strap
It is recommended to use your neck strap at all
times when streaming audio from the SoundGate 2.
The neck strap serves as an antenna and helps
direct the audio signal to your hearing instruments.
Insert both ends of the neck strap into the neck strap
jacks of your SoundGate 2. When the neck strap is
inserted completely, it will click.
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soundgate 2 · user guide
Note!
Using SoundGate 2 without the neck strap
requires more power – consequently
maximum streaming time is reduced to
5 hours on one full battery charge.
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sonic · soundgate 2
Wearing the SoundGate 2
Please use the guidelines below to determine how your
SoundGate 2 should be worn for different types of use.
Hands free with neck strap
Recommended uses:
Bluetooth® streaming, wired
connection to MP3 or PC
Hand held or in the pocket
Recommended use:
remote control
21
soundgate 2 · user guide
Use of the Protective Skin
A protective skin is included in your SoundGate 2
package to help protect the device from debris
and light moisture. The protective skin may be used
in any of the recommended wearing positions.
To use, insert the SoundGate 2 completely into
the protective skin as indicated below.
Note!
Clean your protective skin with soap
and warm water, and ensure it is completely
dry before reinserting your SoundGate 2
device.
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