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Table of Contents
Package Contents 06
Warnings and Safety Guidelines 08
Introduction 12
SoundGate Overview 13
Getting Started 14
Charging the battery 14
Battery indicator 15
Battery life 16
SoundGate Wireless Ranges 17
SoundGate – Instrument range 17
Bluetooth® – SoundGate range 19
Wearing Options 20
Operating the SoundGate 24
Key lock 24
Key functions 25
Audio streaming 26
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Using SoundGate for Audio Streaming 27
Bluetooth® 27
Bluetooth® key 28
Pairing to a Bluetooth® device 29
Stored Pairings 30
Connecting to Bluetooth® devices 32
How to Use With a Mobile Phone 34
How to Listen to Music/Audio 38
Resetting the SoundGate 42
Use as a Remote Control 43
Visual Indicators 44
Maintenance 48
Troubleshooting 50
International Warranty 60
Radio Communication 61
Declaration of Conformity 63
Prevention of Waste Electrical
and Electronic Equipment (WEEE) 64
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Package Contents
SoundGate
Charging unit USB charging cable
Neck strap
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Warnings and Safety Guidelines
• SoundGate is not a toy and should be kept away from
infants and small children.
• SoundGate should not be used in an aircraft unless
specifically permitted by the flight personnel.
• SoundGate should not be operated in explosive
environments such as mines.
• For safety reasons the neck strap should never be
tied together or used for children weighing less than
24 lbs/11 kg.
• Interference can also be caused by power lines
disturbances, airport metal detectors, electromagnetic fields from medical devices, radio signals
and electrostatic discharges.
• Although unlikely, the digital inductive signals
transmitted by the SoundGate could potentially
interfere with medical devices such as pace makers.
As a precaution, we advise pacemaker recipients not
to carry and use the SoundGate in a breast pocket or
around the neck. In this case we recommend its use
as remote control operated from a trouser pocket or
purse.
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• The safety of using the SoundGate with the auxiliary
input cable is determined by the external signal
source. Connect only to mains-operated equipment
in compliance with IEC-60065, IEC-60601 or equivalent safety standards.
• The safety of recharging batteries with the USB
connector is determined by the external equipment
which should be UL approved or comply with
equivalent safety requirements.
• Never expose SoundGate to excessive heat in ovens,
microwaves, or by burning since it may explode and
cause serious injury.
• Stop using SoundGate if you find it disruptive or
distracting while operating any type of vehicle or
performing any other activity that requires your full
attention.
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In addition to the Bluetooth® transmitter, the
SoundGate contains a radio transmitter using short
range magnetic induction technology working at
3.84 MHz. The magnetic field strength of the transmitter is <– 15 dBμA/m @ 10 m.
The emission power from the SoundGate is below
inter national emission limits for Human Exposure. For
comparison, the radiation of the SoundGate is less than
unintended electromagnetic radiation from hair dryers,
electric shavers etc. The SoundGate complies with
inter national standards concerning electromagnetic
compatibility.
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Introduction
The SoundGate provides a wireless connection
between your hearing instruments and various audio
sources, allowing your hearing instruments to work
like wireless headphones. The SoundGate uses
Bluetooth
®
to connect to electronic media and is
compatible with most Bluetooth®-enabled sound
sources.
If you wear two hearing instruments, the SoundGate
transmits to both simultaneously. Using SoundGate
with your hearing instruments gives you the following
possibilities:
• Hands-free mobile phone conversation
• Sound or music from radio, computer, MP3 player,
etc. connected with an audio cable to the SoundGate
• Wireless sound reception from television equipped
with a Bluetooth
®
transmitter
• Remote control of volume and program changes in
your hearing instruments
• Wireless communication with a land-line telephone
equipped with a Bluetooth
®
phone adapter
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Volume control
and program change
Phone
Music/Audio key
Bluetooth® key
Battery indicator
Microphone
Key lock
Jack connector
for audio input
Mini USB connector
for charging the battery
SoundGate Overview
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Getting Started
The SoundGate contains a rechargeable battery.
Before you can use your SoundGate the battery must
be fully charged.
Charging the battery
The SoundGate should be charged every night to
ensure battery life for several hours of operation the
next day.
There are three ways to charge the SoundGate:
1. Connect the charger unit to the mini USB connector
on the SoundGate. Then plug
the power cord into a wall
socket.
2. Connect the USB charging cable
to the mini USB connector on
the SoundGate. Connect the
other end to a USB port of your
computer.
3. When using the SoundGate in
a vehicle, you may connect the
USB charging cable to a
commercially available 12 V
car USB adapter.
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Battery indicator
The battery indicator shows a steady red light
when the battery is low (about 20 minutes left).
The battery indicator will start blinking when
the battery is close to empty (about 5 minutes
left).
Recharging the battery takes approximately
4 hours. When charging the battery, the
indicator blinks green. When fully charged, the
battery indicator lights steady green.
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Battery life
The battery life of the SoundGate depends on the
usage. The table shows the maximum time the
fully-charged battery will run without recharging for
different functions.
Use Battery life
Talking on mobile phone up to 5 hours
Listening to music/audio with
wired connection
up to 6 hours
Stand-by with Bluetooth
®
on up to 50 hours
Turning off Bluetooth
®
will result in prolonged battery
life.
Important notice
The rechargeable battery should not be drained
completely. Keeping the battery fully charged will
prolong its life. You cannot replace the battery yourself.
Return the unit to your hearing care provider for
service, if necessary.
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SoundGate Wireless Ranges
SoundGate
Instrument range
The SoundGate has a digital wireless transmitter built
in that automatically streams information to your
hearing instruments.
When the SoundGate is streaming audio, the range to
the hearing instruments is approximately 20 inches
(0.5 meter). The range could be reduced by metal
objects and strong magnetic fields. Always wear the
neck strap antenna.
SoundGate
Instrument range
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SoundGate to hearing instruments:
20 inches (0.5 meter) range. When the SoundGate is
used as a remote control only or is on “standby”
(ready for incoming phone calls) the range is up to
40 inches (1 meter).
FL_ILLU_MNR_Basic
FL_ILLU_MNR_Basic
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Bluetooth® SoundGate range
The SoundGate has a built-in Bluetooth® receiver that
can be manually turned on and off. Bluetooth® is used
to communicate and send audio signals from external
sound and communication devices to the SoundGate.
The wireless range from a mobile phone to the
SoundGate is 33 feet (10 meters) in an open space.
TheBluetooth® range is reduced by objects between
the SoundGate and the mobile phone. The range also
depends on the quality of the antenna of the other
device.
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Wearing Options
For phone calls or audio streaming, always use the
neck strap with the SoundGate. This strap has a
built-in antenna to ensure an uninterrupted wireless
connection.
Hands free
with neck strap
Purpose:
mobile phone, music,
PC, stand-by, remote
control etc.
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Stand-by is when the SoundGate is not being actively
used. In this situation the unit can be in your pocket and
still allow you to receive phone calls.
Hand held
Purpose:
waiting for mobile
phone calls
In the pocket
Purpose:
remote control and
stand-by