Sonic Journey 80 Super Power, Journey 40 Super Power User Manual

USER GUIDE SP BTE

www.sonici.com

Journey

Super Power BTE

User Guide

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USER GUIDE SP BTE

Table of Contents

Model Overview 06

General Warnings and Safety Information 07

Hearing Aid Description 12

Battery Size 12

Step-by-Step Instructions for Using Your
Hearing Aid 13

Step 1: Inserting the Battery 13

Step 2: Turning the Hearing Aid ON 14

Step 3: Inserting Your Hearing Aid with an Earmold 15

Step 4: Changing the Volume 18

Step 5: Changing the Programs 19

Step 6: Muting Your Hearing Aid 20

Step 7: Removing Your Hearing Aid 21

Step 8: Turning the Hearing Aid OFF 22

Step 9: Changing the Battery 22

Features of Your Hearing Aid 23

Caring for Your Hearing Aid 24

Common Problems and Solutions 28

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Accessories 30

Product Approval, Markings and Compliance 31

Compliance with Requirements for Europe 33

International Warranty 34

Information and Explanation of Symbols 36

Service 38

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USER GUIDE SP BTE

Congratulations on the purchase of your
new Sonic hearing aid. Your hearing care
professional has adjusted your hearing aid
to meet your needs. With a little practice,
you will soon be on your way to better
hearing.

Please read the entire contents of this booklet
before using your hearing aid. It contains
instructions on how to use and how to handle
your hearing aid and batteries. It also contains
important safety information.

Indications for Use

The hearing aid is intended to amplify sound to
compensate for the loss of hearing.
It compensates for moderately severe to profound
hearing losses as defined by the American Speech­Language-Hearing Association (ASHA).

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Model Overview

The following Sonic hearing aid models are
covered within this user guide for use:

Journey 80 | 40 Super Power

 JN80 SP, with wireless functionality

 JN40 SP, with wireless functionality

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USER GUIDE SP BTE

General Warnings and Safety Guidelines

Hearing aids and batteries can be dangerous if
swallowed or improperly used. Improper use can
result in severe injury, permanent hearing loss, or
even fatality. Before you use your hearing aid,
please read the following hazard warnings.

Hazard Warnings

Warnings for Hearing Aid Users

Never allow others to wear your hearing aid.

It could permanently damage another person’s
hearing.

Avoid wearing your hearing aid while playing

contact sports (e.g., rugby, football, etc.). A slap
to your ear while wearing a hearing aid could be
harmful.

Keep your hearing aid, parts, and batteries out

of the reach of infants, children, and anyone who
might swallow these items.

Discard batteries safely. Keep discarded batteries

out of sight of infants, small children, vulnerable
persons, and pets.

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Clean your hearing aid (including parts) on a

regular basis, as recommended by your hearing
care professional. Microorganisms from an
unclean hearing aid may cause skin irritations.

Be careful of leaking battery liquid. Battery liquid

is a hazardous substance.

Never try to recharge non-rechargeable

batteries.

Never change the battery, or adjust the controls of

the hearing aid, in front of infants, small children,
and vulnerable persons.

Be aware of the possibility that your hearing aid

may stop working without notice. Keep this
in mind when you depend on warning sounds
(e.g., when you are in traffic).

Be aware of the possibility that the directional

microphone in your hearing aid may reduce the
volume of some warning sounds coming from
behind you.

Remove your hearing aid before applying

aftershave, hairspray, oils, perfume, mosquito
repellent, lotions, etc. If your hearing aid is
exposed to such a product, allow the product
to dry before you put your hearing aid on.

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USER GUIDE SP BTE

Warnings to Hearing Care Professionals

and Users

Take special care when fitting and using a hearing

aid with maximum sound pressure capability in
excess of a maximum of 132 dB SPL
(IEC 60318-4). In this case, there may be a risk
of damaging the hearing aid user’s hearing.

Only connect hearing aids with Direct Audio Input

(DAI) to electrically powered devices that comply
with EN 60950-1, EN 60065 or equivalent safety
standards. The external signal source determines
the safety of hearing aids with DAI.

If using DAI connected equipment that is plugged

into an electrical outlet (TV, computer), the DAI
cord should be disconnected from the hearing aid
during an electrical (lightning) storm.

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Safety Information

· Only use hearing aids as directed.

· Hearing aids should be adjusted by a trained hearing
care professional.

· Misuse or improper adjustments can result in sudden
and permanent hearing loss.

· Hearing aids will not restore normal hearing
or prevent hearing loss resulting from organic
conditions.

· Never put your hearing aid or batteries in your mouth.

· Keep batteries away from medications. Batteries can
easily be mistaken for pills.

· See a doctor immediately if a battery or hearing aid
is swallowed.

· Be aware that hearing aid use may cause excess ear
wax to build up in the ear canal.

· Excess ear wax may require removal by a trained
medical professional.

· See a doctor immediately if your hearing aid or
earmold causes a discharge from the ear or allergic
reaction.

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USER GUIDE SP BTE

· See your hearing care professional if you experience
discomfort or irritation of your ear.

· Never insert cleaning tools into the sound outlet or
microphone inlet. This could damage the hearing aid.

· Do not expose your hearing aid to extreme heat
by leaving it in the car, near a radiator, etc.

· Do not wear your hearing aid while swimming,
snorkeling, or diving. Your hearing aid is not designed
for such activities.

· Do not immerse your hearing aid in water or other
liquids.

· Remove your hearing aid before sleeping.

· Keep your hearing aid in the case for protection
when you are not wearing it.

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Hearing Aid Description –
Super Power BTE Model

1 Program Button
2 LED indicator
3 Volume wheel
4 Microphone
4a Second microphone

5 Earhook
6 Sound outlet
7 Battery door
8 Direct Audio Input
(with optional DAI
adapter)

Battery Size

Your hearing aid uses a size 13 battery.

3

4a

4

5

6

7

8

2

1

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USER GUIDE SP BTE

Step-by-Step Instructions for Using
Your Hearing Aid

Step 1: Inserting the Battery

· Gently swing the battery door fully open,
but do not force it. (A)

· Remove the sticker from the new battery. (B)

· Place the battery into the empty compartment.
The + sign on the battery should face up. (C)

A B

C

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Step 2: Turning the Hearing Aid ON

Close the battery door completely. You should notice
a click. The hearing aid is now ON.

Note! Never use excessive force to open or
close the battery door.

Click “ON”

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USER GUIDE SP BTE

Step 3: Inserting Your Hearing Aid with an Earmold

Your hearing aid has been programmed individually
for your right or left ear.

You will see a color marking inside the battery door.
This can help you to distinguish between the left and
right hearing aid.

Red = right
Blue = left

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· When inserting the right earmold, hold it with the
right hand. When inserting the left earmold, hold it
with the left hand.

· Hold the earmold so that the canal part is pointing at
the ear canal entrance and the frame of the earmold
is pointing straight up.

· Insert the canal part into the ear canal aiming slightly
up and back, not straight into the ear. Then twist back
slightly to press the frame of the earmold into the
hollow part of the ear.

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USER GUIDE SP BTE

· Run your finger down the skin just in front of your ear.
If you feel any plastic parts of the earmold, it is not
inserted correctly. Gently push the plastic back and
behind the top fold of your ear. The earmold should
seal into all folds of the ear.

· Then tuck the hearing aid over/behind your ear,
making sure that the tubing is not twisted.

Note! It takes patience and practice to insert
your earmold correctly. If you have difficulty,
please consult your hearing care professional.

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Step 4: Changing the Volume

To increase the volume, turn the volume wheel up
toward the top of the hearing aid. To decrease
the volume, turn the wheel down toward the battery
drawer. The volume wheel has level markings:
1, 2, 3, and 4.

4

3

2

1

Louder

Neutral Volume Level

Softer

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USER GUIDE SP BTE

Step 5: Changing the Programs

A short press (less than 2 seconds) on the Program
Button will change the program. The number of beeps
you hear will tell you which program you are in.
Your hearing care professional may activate the LED
indicator. If so, the LED will flash in a pattern that
corresponds to the program.

Your hearing aid can be configured with up to 4
listening programs. Please ask your hearing care
professional about the programs that are available
with your hearing aid.

Short press
to change programs

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Step 6: Muting Your Hearing Aid

Your hearing aid may have the mute function. Please
ask your hearing care professional if this function is
available with your hearing aid.
A long press (more than 2 seconds) on the Program
Button will cause your hearing aid to mute.

To un-mute the hearing aid, give the Program Button
a push or turn the volume control wheel in any
direction.

Note! Do not use the mute function to turn off
the hearing aid. In this mode, the hearing aid
is still drawing current from the battery.

Long press to mute

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USER GUIDE SP BTE

Step 7: Removing Your Hearing Aid

· Lift the hearing aid from your ear first.

· Push the back of your ear with your thumb to loosen
the frame of the earmold, then use your index finger
to remove it.

· Grasp the frame of the earmold and twist it forwards.

· Gently pull the earmold straight out of the ear, holding
on to the frame of the mold.

Note! Do not remove the earmold by pulling
on the hearing aid. This could disconnect
the hearing aid from the earmold.

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Step 8: Turning the Hearing Aid OFF

Open the battery door slightly until a click is felt.
The hearing aid is now OFF.

Step 9: Changing the Battery

When the battery is running out, the hearing aid
will beep at regular intervals. Your hearing care
professional may activate the LED indicator. If so,
it will flash with a solid continual repetition.
You should be prepared to replace the battery.
The time until the hearing aid stops working depends
on the battery type and manufacturer. Mercury-free
batteries may cause earlier warning beeps.

Click “OFF”

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USER GUIDE SP BTE

Features of Your Hearing Aid

The following features may be activated in your
hearing aid. Please consult your hearing care
professional to find out how your hearing aid is
configured.

Telecoil helps you hear better when using a
telephone or in buildings where inductive loop
systems are installed.

This symbol or a similar sign should be
displayed wherever a permanent loop
has been installed.

Auto Telephone can be automatically activated
eliminating the need to access a dedicated phone
program with the Program Button.

Direct Audio Input (DAI) adapter allows your
hearing aid to receive signals directly from external
sources such as TV, personal stereos, etc.

FM receiver allows your hearing aid to receive
signals directly from an external wireless
FM transmitter.

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Caring for Your Hearing Aid

Healthy ears produce a waxy substance that can clog
your hearing aid. Please follow these cleaning
instructions to prevent wax build-up and ensure
optimal performance of your hearing aid.

For further information on the care of your hearing aid,
please consult your hearing care professional or watch
our instructional videos, available on our website
www.sonici.com in the section “Product Support”.

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USER GUIDE SP BTE

General Care Instructions

Treat your hearing aid like any other delicate electronic
device (check the safety guidelines on page 7) and
make sure that the hearing aid does not come in
contact with moisture or water.

· Always clean and dry your hands thoroughly before
handling the hearing aid.

· Do not use your hearing aid without an earmold.

Should your hearing aid come in contact with water
and stop working, please follow these guidelines:

· Gently wipe off any water on the outside of the
hearing aid.

· Open the battery door and remove the battery.

· Gently wipe off any water in the battery door.

· Let the hearing aid dry with the battery door open
for approximately 30 minutes.

· Insert a new fresh battery and close the battery door.
Your hearing aid should work normally again.

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Daily Care Instructions

· Check your hearing aid for ear wax and wipe it clean
with a cloth or tissue.

· If necessary, use the cleaning tool to remove wax
from the canal and vent openings on your earmold.

· Open the battery door fully to allow air to circulate.

· A dry storage kit is recommended to remove any
moisture that may have accumulated in the hearing
aid. Always remove zinc-air batteries before drying
your hearing aid with a drying kit. Drying out zinc-air
batteries shortens their lifetime.

Specific Care Instructions

You should wash your earmold regularly. However,
the hearing aid itself must never be washed or allowed
to get wet!

· Handle your hearing aid over a soft surface to avoid
damage in case you drop it.

· Disconnect the earmold from the hearing aid by
grasping the end of the hook firmly with one hand and
grasping the tubing firmly with the other hand (A).

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USER GUIDE SP BTE

· Pull the tubing away from the earhook.

· Gently clean the earmold in warm soapy water.

· Rinse the earmold and allow it to dry completely.

· Use an air puffer to remove any remaining moisture
in the tubing (B).

· When re-attaching the earmold to the hearing aid,
it is important to position it correctly.

A B

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Common Problems and Solutions

Hearing aid whistles or squeals

Check that the earpiece is inserted correctly. If this is
the case and the hearing aid still whistles or squeals,
please consult your hearing care professional.

No volume, level too soft or humming noise

Check if the volume level on your hearing aid is
too soft and adjust by increasing the volume level
with the control on your hearing aid. If you have no
volume at all, check whether the hearing aid is in
mute position. If the problem still occurs, check that
the battery door is closed completely. Also check
if the battery is inserted correctly. If the problem
still remains, change the battery. If the problem still
persists, contact your hearing care professional.

Whirring noise, fading, weak or motor-boating sounds

Open and close the battery door several times or
clean the battery contacts carefully with a dry cotton
swab. If the problem still occurs, change the battery.
If the problem still remains, contact your hearing care
professional.

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USER GUIDE SP BTE

Hearing aid switches from ON to OFF periodically

Your battery is running down. Please change
the battery.

Hearing aid beeps without any action from you

Your battery is running down. Please change
the battery.

Other problems with your hearing aid

If other problems occur with your hearing aid which
are not listed, contact your hearing care professional.

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Accessories

Sonic offers a wide range of optional accessories
that may be purchased to enhance your hearing
aid. Depending on the hearing aid family and local
regulations, the following accessories are available:

· Remote control

· SoundGate communication device (for wireless
connection to mobile phones, music players, etc.)

· SoundGate Mic (for wireless external microphone
connection)

· TV Adapter (for wireless connection to your television
via the SoundGate)

· Phone Adapter (for wireless connection to your
landline phone via the SoundGate)

· DAI and FM Adapters

· CROS microphone (transmits sounds from the
unaidable ear to the hearing aid on the other ear)

· Tamper-resistant battery door (recommended when
fitting infants, small children, and vulnerable
persons)

For further information on accessories, please
contact your hearing care professional.

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USER GUIDE SP BTE

Product Approval, Markings and
Compliance

All Sonic hearing aid models covered by these
instructions for use comply with international
standards concerning electromagnetic compatibility.
Due to the limited size available on the hearing aid,
all relevant approval markings are found in this
document.

Electromagnetic Interference

Your hearing aid has been thoroughly tested for
electromagnetic interference. However, some
products may emit electromagnetic energy causing
unforeseen interference with hearing aids. Examples
include induction cooking appliances, shop alarm
systems, mobile phones, fax machines, personal
computers, X-rays, CT scans, etc.

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Even though your hearing aid is designed to comply
with the most stringent international standards
of electromagnetic compatibility, it may emit
electromagnetic energy that can cause interference
with other devices.

Your hearing aid contains a radio transmitter using
short range magnetic induction technology working
at 3.84 MHz.
The magnetic field strength of the transmitter
is < – 42 dBμA/m @ 10 m.

The electromagnetic emission from the radio system
is well below international limits for human exposure.
By comparison, the electromagnetic energy of
the hearing aid is lower than that generated by
household items such as halogen lamps, computer
monitors, dishwashers etc.

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USER GUIDE SP BTE

Compliance with Requirements for Europe

All devices covered in these instructions for use
are in conformance with the requirements of the
Directive 93/42/EEC of the Council of the European
Communities concerning medical devices, MDD.
This is certified by applying the following marking:

All devices with wireless functionality also comply with
the essential requirements of the Directive 1999/5/EC
of the European Parliament on radio equipment and
telecommunications terminal equipment, R&TTE. It
operates as an inductive application in a harmonized
frequency band according to the Commission Decision
2008/432/EC and may be used in all member states of
the EU and EFTA. This is certified by applying the
following marking:

Declaration of conformity is available at:
Sonic Innovations, Inc.
2501 Cottontail Lane
Somerset, NJ 08873

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International Warranty

Your hearing aid has a limited warranty, covering
defects in materials and workmanship.

This warranty covers the hearing aid itself, but not
accessories such as batteries, tubing, earmolds, etc.

This warranty is void if a defect is the result of
misuse or mistreatment. The warranty is also void if
the hearing aid has been repaired by nonauthorized
service personnel.

Please review the warranty with your hearing care
professional.

Note! Your hearing care professional may
charge a service fee for processing warranty
repairs.

Note!Changes or modifications not expressly
approved by Sonic could void the user’s
authority to operate the equipment.

USER GUIDE SP BTE

Notes

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Information and Explanation of Symbols

The CE conformity marking indicates
conformance to all applicable
European Directives

This symbol indicates that the
products described in these
instructions for use adhere to the
requirements for an applied
part of Type B of EN 60601-1.
The surface of the hearing instrument
is specified as applied part of Type B.

This symbol indicates that it is
important for the user to read
and take into account the relevant
information in these instructions
for use

This symbol indicates the class of
protections against harmful ingress of
water and particulate matter
according to EN 60529:1991/A1:2000.
IP5X indicates dust protection.
IPX8 indicates the protection against
the effects of continuous
immersion in water.

IP58

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USER GUIDE SP BTE

This sign indicates important safety
information that must be observed
to minimize risks or to avoid
hazardous situations

Important information for handling
and product safety

The crossed-out wheeled bin indicates
that the European Directive 2002/96/
EC on waste of electronic equipment
applies. Please recycle your hearing
aid and batteries according to your
local regulations or return them to
your hearing care professional for
disposal.

Operating
conditions

The product is designed such
that it functions without problem
or restrictions if used as intended,
unless otherwise noted in these
instructions for use.

Transport
and storage
conditions

During transport or storage,
the temperature should not exceed
the limit value of –13°/140° Fahrenheit
(–25°/60° Celsius).

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Service

If none of the actions listed in the previous pages
correct a problem you may have with your hearing
instrument, contact your authorized Sonic service
representative. Do not attempt to service your hearing
instruments yourself or your warranty may be voided.

Place stamp with dispenser name and address here:

15268 4 | UK

< 15 mm >

< >

8,15 mm

< >

9.0 mm

< 19 mm >

Placeholder for

FSC logo

SONIC

E2832

IP58

Canada

Sonic Innovations Canada

500 Trillium Drive Unit 15
Kitchener, Ontario N2R 1A7
[phone]

Australia

Sonic Innovations Pty Ltd

Wholesale and Equipment Division
Suite 4, Level 4, Building B
11 Talavera Rd
North Ryde, NSW, 2113
Australia
Tel: [phone]

World Headquarters

Sonic Innovations, Inc.

2501 Cottontail Lane
Somerset, NJ 08873 USA
[phone]

International

Sonic AG

Morgenstrasse 131B
3018 Bern, Switzerland
[phone]

Sonic Innovations, Inc.

2501 Cottontail Lane
Somerset, NJ 08873 USA
[phone]

Sonic AG

Morgenstrasse 131B
3018 Bern, Switzerland
[phone]

www.sonici.com

06.15 | 152684 | UK

0000152684000001