Sonic Enchant series, Enchant 20, Enchant 100, Enchant 80, Enchant 60 User Manual

*

www.sonici.com

Enchant

ITE

User Guide

*

only for 2.4 GHz models

USER GUIDE ITE

Model overview

This booklet is valid for the Sonic Enchant family in
the following hearing aid models, battery sizes, and
styles:

Models

Enchant 100 - ET100
Enchant 80 - ET80
Enchant 60 - ET60
Enchant 40 - ET40
Enchant 20 - ET20

Battery size

10
312
13

2.4 GHz

Yes
No

NFMI

Yes
No

Styles

IIC Invisible-In-the-Canal
CIC Completely-In-the-Canal
ITC In-the-Canal
ITE HS In-the-Ear Half Shell
ITE FS In-the-Ear Full Shell

SONIC

Introduction to this booklet

This booklet shows you how to use and maintain your
new hearing aid. Please read the booklet carefully
including the warning sections. This will help you to
achieve the full benefit of your new
hearing aid.

Your hearing care professional has adjusted the
hearing aid to meet your needs. If you have further
questions, please contact your hearing care
professional.

USER GUIDE ITE

Important Notice

The hearing aid amplification is uniquely adjusted
and optimized to your hearing capabilities during
the hearing aid fitting performed by your hearing
care professional.

Intended use

The hearing aid is intended to amplify and transmit
sound to the ear and thereby compensate for
impaired hearing within mild to severe hearing loss.
This hearing aid is intended for use by adults and
children older than 36 months.

SONIC

Identify your hearing aid

For your in-the-ear hearing aid, there are several
different styles available with different battery
sizes. Please see the model overview for your
style and battery size. This will make it easier for
you to navigate through this booklet.

USER GUIDE ITE

Table of contents

Size 10 battery (CIC shown) 10

Size 312 battery (ITC shown) 11

Size 13 battery (ITE HS shown) 12

Identify left and right hearing aid 13

MultiTool for handling batteries
and cleaning 14

Turn the hearing aid ON and OFF 15

When to replace a battery 16

Replace the battery 17

Insert the hearing aid 19

Remove your hearing aid 20

Caring for your hearing aid 21

Filter replacement 23

Replace ProWax miniFit filter 24

Replace T-Cap filter

(hearing aids with size 10 batteries) 25

SONIC

Flight mode

(hearing aids with Bluetooth

®

and push button) 27

Optional features and accessories 28

Change programs 29

Change volume with push button 31

Change volume with volume wheel 32

Mute the hearing aid 33

Using hearing aids with iPhone, iPad,
and iPod touch 34

Pairing hearing aid with iPhone 35

Re-connect your hearing aids to your iPhone,
iPad, or iPod touch 38

Sonic SoundLink 2 app 39

Wireless accessories (optional) 41

Other options 42

Tinnitus SoundSupport (optional) 43

Guidelines for tinnitus sound
generator users 44

Sound options and volume adjustment 45

USER GUIDE ITE

Change volume with push button 47

Change volume with volume wheel 48

Hearing aid with Bluetooth

®

49

Limitation on use time 50

Important information for hearing care
professionals about Tinnitus SoundSupport 51

Warnings related to Tinnitus SoundSupport 53

General warnings 55

Troubleshooting guide 60

Water & dust resistance (IP68) 62

Conditions of use 63

Warranty certificate 64

International warranty 65

Technical information 66

Your individual hearing aid settings 69

10 SONIC

Size 10 battery (CIC shown)

What it is and does

Components may be positioned differently on your
hearing aid.

Battery drawer

Contains the

battery and

functions as

on/off switch

Pull out string

Pull out the

hearing aid

Sound outlet

Sound out

Vent Vent

Push button
(optional)

Mute, change
volume and
program

Microphone inlet

Sound in

USER GUIDE ITE 11

Size 312 battery (ITC shown)

What it is and does

Battery drawer

Contains the

battery and

functions as

on/off switch

Sound outlet

Sound out

Vent

Push button

(optional)

Mute, change

volume and

program

Vent

Microphone inlet

Sound in

Volume
wheel

(optional)
Change
volume

12 SONIC

Size 13 battery (ITE HS shown)

What it is and does

Components may be positioned differently on your
hearing aid.

Battery drawer

Contains the battery
and functions as
on/off switch

Microphone

inlet

Sound in

Vent

Push button (optional)

Mute, change volume

and program

Volume wheel (optional)
Change volume

Sound outlet

Sound out

Vent

Wax filter

Wax protection of speaker

USER GUIDE ITE 13

Identify left and right hearing aid

It is important to distinguish between the left and
the right hearing aid as they might be shaped and
programmed differently.

A BLUE shell,
dot or text identifies
the LEFT hearing aid*

A RED shell,
dot or text identifies
the RIGHT hearing aid*

* Shell and dot is only available for IIC

14 SONIC

Important Notice

The MultiTool has a built-in magnet. Keep the
MultiTool at least 30 cm away from credit cards
and other magnetically sensitive devices.

Brush

Wire loop

Magnet

MultiTool for handling batteries
and cleaning

The MultiTool contains a magnet that makes it
easier to replace the battery in the hearing aid. It
also contains a brush and a wire loop for cleaning
and removing ear wax from your earpiece. If you
need a new MultiTool, please contact your hearing
care professional.

USER GUIDE ITE 15

Turn the hearing aid ON and OFF

The battery drawer is also used to switch the
hearing aid on and off. To preserve the battery,
make sure your hearing aid is switched off when
you are not wearing it. If you wish to return to the
standard settings of the hearing aid programmed
by your hearing care professional, simply open and
then close the battery drawer.

Turn ON

Close the battery drawer
with the battery in place

Turn OFF

Open the battery drawer

 ✻

Whenever the hearing instrument is not in use for
longer periods of time (e.g., at night), fully open the
battery door to allow air to circulate and to make
sure the hearing aid does not drain the battery.

16 SONIC

 ✻

Batteries need to be replaced more often if you are
streaming audio or music to your hearing aids.

When to replace a battery

When it is time to replace the battery, you will hear
three beeps repeated at moderate intervals until the
battery runs out.

Battery tip

To make sure the hearing aid is always working,
bring spare batteries with you, or replace the
battery before you leave home.

* If your hearing aid has Bluetooth® this will be turned off

and it will not be possible to use wireless accessories.

The Bluetooth® word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and any
use of such marks by William Demant Holding A/S is
under license. Other trademarks and trade names are
those of their respective owners.

Three beeps*

The battery is running low

Four beeps

The battery has run out

USER GUIDE ITE 17

1. Remove

Fully open the battery drawer.
Remove the battery.

2. Uncover

Remove the sticky label from
the + side of the new battery.

Tip:
Wait 2 minutes so that the
battery can draw air, to
ensure optimal functioning.

3. Insert

Insert the new battery into
the battery drawer.
Make sure the + side faces
the + on the battery drawer.

Replace the battery

18 SONIC

4. Close

Close the battery drawer.
The hearing aid will play a
jingle through the earpiece.
Hold the earpiece close to
your ear to hear the jingle.

Tip

The MultiTool can be used for battery change.
Use the magnetic end to remove and insert
batteries.

The MultiTool is provided by your hearing care
professional.

MultiTool

USER GUIDE ITE 19

Insert the hearing aid

Step 1

Place the tip of the hearing aid
in your ear canal.

Step 2

Gently pull your ear outwards
and push the hearing aid into
the ear canal, twisting slightly
if necessary. Follow the natural
contour of the ear canal. Push
the hearing aid to make sure it
fits comfortably in the ear.

20 SONIC

Remove your hearing aid

Hold the hearing aid by the pull-out string (if
available). Gently pull the hearing aid from the ear
canal.

If your hearing aid doesn’t have a pull-out string, you
can remove it by pulling on the edge of the hearing
aid.

Important Notice

DO NOT use the battery door as a handle to insert
or remove your hearing aid. It is not designed for
this purpose.

USER GUIDE ITE 21

Caring for your hearing aid

When handling your hearing aid, hold it over a soft
surface to avoid damage if you drop it.

Cleaning the hearing aid

Carefully brush away debris from the microphone
inlets with a clean brush. Gently brush the surface.
Make sure that the filters do not fall off.

Microphone

inlets

22 SONIC

Important Notice

Use a soft, dry cloth to clean the hearing aid.
It must never be washed or immersed in water
or other liquids.

Clean the vent by pressing the brush through the
hole while twisting it slightly.

Vent

Vent

If the vent is very small, a special
tool may be required. Please consult
your hearing care professional.

USER GUIDE ITE 23

Important Notice

Always use the same type of wax filter as was
originally supplied with the hearing aid. If you are
in any doubt about the use or replacement of wax
filters, contact your hearing care professional.

Filter replacement

The filters keep wax and debris from damaging the
hearing aid. If the filters become clogged, please
replace the filters or contact your hearing care
professional.

· ProWax miniFit filter protects the sound outlet.

· O-Cap and T-Cap protect the microphone inlet.

Please refer to the following pages for instructions
on how to replace the appropriate filters.