Sonic Bliss, Charm User Manual

bliss

bliss

charm

Nano RITE
User Guide

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BLISS CHARM · USER GUIDE NANO RITE

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Table of Contents

General Warnings and Safety Information 7
Safety Information 10
Hearing Expectations 12
Hearing Instrument Description 14
Earpiece Overview 16
Step-by-Step Instructions for

Using Your Hearing Instrument 17
Step 1: Inserting the Battery 17
Step 2: Turning the Hearing Instrument ON 18
Step 3: Inserting Your Hearing Instrument 19
Step 4: Changing the Volume 22
Step 5: Changing the Programs 23
Step 6: Muting Your Hearing Instrument 24
Step 7: Removing Your Hearing Instrument 25
Step 8: Turning the Hearing Instrument OFF 26
Step 9: Changing the Battery 26

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Features of Your Hearing Instrument 28
Caring for Your Hearing Instrument 29
Common Problems and Solutions 38
Accessories 42
Product Approval, Markings and Compliance 43
Cell Phone and Hearing Instrument Compatibility 45
Compliance with Requirements for Europe 47
Compliance with Radio Communications

Requirements for the USA 49
International Warranty 52
Information and Explanation of Symbols 53
Service 58

BLISS CHARM · USER GUIDE NANO RITE

The following Sonic hearing instrument models are
covered within these instructions for use:

Bliss

 BL100 NR, with wireless functionality
 BL80 NR, with wireless functionality

Charm

 CH60 NR, with wireless functionality
 CH40 NR

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Congratulations on your purchase! With a little
practice, you will soon be on your way to better
hearing. The amplification of sound provided by your
hearing instruments was adjusted by your hearing care
provider to the needs of your individual hearing loss.

Please read the entire contents of this booklet before
using your hearing instruments. It contains instruc­tions and important information about the use and
handling of your hearing instruments and batteries.
With proper use and care, your hearing instruments
will improve your connection with the world around
you.

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General Warnings and Safety Information

Hearing instruments and batteries can be dangerous
if swallowed or improperly used. Such actions can
result in severe injury, permanent hearing loss or even
fatality.

Familiarize yourself completely with the following
general warnings and safety guidelines before using
your hearing instruments.

Hazard Warnings

Warnings for Hearing Instrument Users

Never allow others to wear your hearing
instrument. It could permanently damage another
person’s hearing.

Avoid wearing your hearing instrument while
playing contact sports (e.g., rugby, football, etc.).
A slap to your ear while wearing a hearing
instrument could be harmful.

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Keep your hearing instrument, parts, and batteries
out of the reach of infants, children, and anyone who
might swallow these items.

Discard batteries safely. Keep discarded
batteries out of sight of infants, small children,
vulnerable persons, and pets.

Clean your hearing instrument (including parts) on
a regular basis, as recommended by your hearing
care provider. Microorganisms from an
unclean hearing instrument may cause skin
irritations.

Be careful of leaking battery liquid. Battery liquid is
a hazardous substance.

Never try to recharge non-rechargeable batteries.

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Never change the battery, or adjust the controls of
the hearing instrument, in front of infants, small
children, and vulnerable persons.

Be aware of the possibility that your hearing instru­ment may stop working without notice. Keep this in
mind when you depend on warning sounds
(e.g., when you are in traffic).

Be aware of the possibility that the directional
microphone in your hearing instrument may reduce
the volume of some warning sounds coming from
behind you.

Remove your hearing instrument before applying
aftershave, hairspray, oils, perfume, mosquito
repellent, lotions, etc. If your hearing instrument is
exposed to such a product, allow the product to dry
before you put your hearing instrument on.

Warnings to Hearing Care Provider
and patient

Special care should be taken when fitting and
using a hearing instrument with maximum sound
pressure capability in excess of 132 dB SPL
(IEC 60318-4) since there may be a risk of
impairing the remaining hearing of the patient.

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Safety Information

· Only use hearing instruments as directed.

· Hearing instruments should be adjusted by a trained
hearing care provider.

· Misuse or improper adjustments can result in
sudden and permanent hearing loss.

· Hearing instruments will not restore normal hearing
or prevent hearing loss resulting from organic
conditions.

· Never put your hearing instrument or batteries in
your mouth.

· Keep batteries away from medications. Batteries can
easily be mistaken for pills.

· See a doctor immediately if a battery or hearing
instrument is swallowed.

· Be aware that hearing instrument use may cause
excess earwax to build up in the ear canal.

· Excess earwax may require removal by a trained
medical professional.

· See a doctor immediately if your hearing instrument
or earmold causes a discharge from the ear or
allergic reaction.

· See your hearing care provider if you experience
discomfort or irritation of your ear.

· Never insert cleaning tools into the sound outlet or
microphone inlet. This could damage the hearing
instrument.

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· Do not expose your hearing instrument to extreme
heat by leaving it in the car, near a radiator, etc.

· Do not wear your hearing instrument while swim-
ming, snorkeling, or diving. Your hearing instrument
is not designed for such activities.

· Do not immerse your hearing instrument in water or
other liquids.

· Remove your hearing instrument before sleeping.

· Keep your hearing instrument in the case for
protection when you are not wearing it.

· Manipulate the speaker unit with caution.

· Do not pull the speaker unit off the hearing
instrument by yourself.

· Do not twist the cable connected to the speaker.

· Should the speaker detach from the hearing
instrument, ask your hearing care provider for
support.

· In some cases, the speaker unit has to be changed.
Your hearing care provider will make the change.

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Hearing Expectations

Set appropriate expectations

It is important that you have the right expectations
regarding your hearing instruments. Hearing
instruments can help you hear and understand better,
but they are not a cure for hearing loss.

People whose expectations are too high (“I thought
they would make my hearing normal”) are likely to be
disappointed and may give up.

Hearing instruments can:

· Help you hear and understand better in most
situations

· Allow you to participate more in group situations
and meetings

Hearing instruments cannot:

· Give you normal hearing

Hearing instruments may not:

· Let you hear very soft sounds

· Block ALL background noises – especially in noisy
situations. Even people without hearing loss
may have difficulty hearing in the presence of
background noise.

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Be patient

Unlike with eyeglasses which correct your vision
as soon as you first put them on, with hearing
instruments you will need some time to adjust.

It may take several weeks or months to completely
adjust to your hearing instruments, so try to be patient.
Initially, try different listening situations, such as
one-on-one conversations with family and friends,
and conversations with two or three people at home
or in quiet settings. Also, try having conversations
in noisier places like parties, restaurants, meetings,
and outdoors.

Do not forget that some situations are simply too noisy
in general – even for people without hearing loss.
So, do not get discouraged.

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Hearing Instrument Description

Nano RITE Model

Option A: with speaker unit and dome

3
2

2a
1

8

1 Program Button
2 Front microphone
2a Rear microphone
3 Connector Plug

4

6
5

7
9

6 Speaker
7 Speaker unit size marking

8 Battery door
9 Retention lock

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10

4 Speaker wire
5 Left/right indicator

10 ProWax filter

11 Dome

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Nano RITE Model

Option B: with speaker unit and custom mold

3
2

4

2a

6

1

5

8

15

1 Program Button
2 Front microphone
2a Rear microphone
3 Connector Plug
4 Speaker wire

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5 Left/right indicator
6 Speaker
7 Pull out cord
8 Battery door
9 Custom mold

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Earpiece Overview

Domes and custom molds are earpieces used to
secure the speaker in your ear canal and to protect
the sound outlet from wax.

Open

Dome

Micro Mold Lite Tip Power Mold

Tulip

Dome

Power Dome

Battery Size

Your hearing instrument uses a size 312 battery.

Note!

Please recycle your hearing instruments
and batteries according to your local regu­lations or return them to your hearing care
provider for disposal.

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Step-by-Step Instructions for Using
Your Hearing Instrument

Step 1: Inserting the Battery

· Gently swing the battery door fully open, but do not
force it (A)

· Remove the sticker from the new battery (B)

· Place the battery into the empty compartment.
The + sign on the battery should face up. (C)

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A B C

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Step 2: Turning the Hearing Instrument ON

Close the battery door completely. You should notice a
click. The hearing instrument is now ON.

Click “ON”

Note!
Never use excessive force to open or close
the battery door.

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Step 3: Inserting Your Hearing Instrument

Your hearing instrument has been programmed
individually for your right or left ear.

You will see a color marking inside the battery door.
This can help you to distinguish between the left and
right hearing instrument.

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Red = right
Blue = left

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Inserting Your Hearing Instrument

· Make sure the dome is pushed firmly onto the
speaker.

· Position the hearing instrument behind your ear (A)

· Grasp the speaker between your thumb and index
finger. The dome or custom mold should point
towards the ear canal opening.

· Gently push the speaker into your ear canal, until the
wire sits flush against the side of your head (B)

· If you have an retention lock attached to the speaker,
push the retention lock into the bowl of your ear.
If the retention lock is sticking out, it has not been
positioned correctly. Try adjusting it again. (C)

When looking in the mirror, the speaker should be
difficult to see.

A B C

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Note!

Never insert the speaker in the ear canal
without the dome attached. Do not force the
speaker too deeply into your ear canal. Do
not apply any lubrication to the earpiece as
this may damage the speaker.

Note!

If the dome is not correctly attached and
falls off in the ear canal, please see your
medical practitioner.

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Bernafon Veras IFU micro BTE

VR_ILU_MultiControlMicroBTE_BW_HI

Step 4: Changing the Volume

Your hearing instruments are programmed to be
at a comfortable volume level for your hearing loss.
They are designed to automatically adjust to changes.
If you want to change the volume yourself, your hearing
care provider can program the Program Button to be
used as a volume control.

Program
Button

The hearing instrument will click to confirm that the
volume has been changed and then will beep when you
reach the programmed maximum or minimum.

Note!

Your hearing instrument automatically
returns to a preset loudness level when
it starts, the battery is low, or when the
program is changed. If the default volume
of your hearing instrument is too loud or
soft, your hearing care provider may need to
make changes to your listening program.

BLISS CHARM · USER GUIDE NANO RITE

Bernafon Veras IFU micro BTE

VR_ILU_MultiControlMicroBTE_BW_HI

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Step 5: Changing the Programs

A short press (about 1-2 seconds) on the Program
Button will cause the listening program to change. You
will hear the same number of beeps as the program
you are in each time you push the button. When you
turn the hearing instrument off and then on, it will
automatically return to your default listening program

Program
Button

Your hearing instrument can be configured with up to
4 listening programs (Charm 40 provides a maximum
of 3 listening programs). Please ask your hearing care
provider about the programs that are available with
your hearing instrument.

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Bernafon Veras IFU micro BTE

VR_ILU_MultiControlMicroBTE_BW_HI

Step 6: Muting Your Hearing Instrument

Your hearing instrument may have the mute function.
Please ask your hearing care provider if this function is
available with your hearing instrument.

A press on the Program Button will cause your hearing
instrument to mute. Please ask your hearing care
provider how the Program Button has been configured.

Program
Button

To un-mute the hearing instrument, give any control on
the hearing instrument a push.

Note!

Do not use the mute function to turn off
the hearing instrument. In this mode, the
hearing instrument is still drawing current
from the battery.

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Step 7: Removing Your Hearing Instrument

· Grasp the wire of the speaker unit between your
thumb and index finger. Do not pull on the retention
lock.

· Gently pull the speaker out of your ear

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Note!

Do not remove the instrument by pulling
on the hearing instrument case, as the
receiver may be damaged at the connector.
Should the Dome become separated from
the speaker and remain lodged in your ear
canal after removal of the hearing instru­ment, do not attempt to remove the Dome
yourself. Seek immediate care from your
hearing care provider or physician.

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Step 8: Turning the Hearing Instrument OFF

To prolong battery life, turn off your hearing instrument
when not in use. Before turning your hearing instru­ment off, wipe away any moisture with a soft cloth.
Open the battery door slightly until a click is felt. The
hearing instrument is now OFF.

Click “OFF”

Step 9: Changing the Battery

When the battery power level is low, your hearing
instrument will beep at regular intervals. You should
be prepared to replace the battery. The time until
the hearing instrument stops working depends on
the battery type and manufacturer. Mercury-free
batteries generally cause earlier warning beeps.

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Change batteries regularly

When your battery needs to be changed, you will hear
three beeps: a low tone, followed by a high tone and
another low tone. The exact battery life you experience
may vary, but you should expect approximately
120–160 hours of total hearing instrument use per
battery.

Battery type

Stainless steel zinc-air batteries are recommended.
Your hearing instrument uses a #312 battery.

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Features of Your Hearing Instrument

The following feature may be activated in your
hearing instrument. Please consult your hearing care
provider to find out how your hearing instrument is
configured.

 Telecoil helps you hear better when using a tele-

phone or in buildings where inductive loop systems
are installed.

This symbol or a similar sign should be
displayed wherever a permanent loop
has been installed.

 Auto Telephone can be automatically activated

eliminating the need to access a dedicated phone
program with the Program Button.

 Telephone Program allows you to answer the

phone on both ears or on your preferred ear when
you are wearing two hearing instruments. If you
have a preferred ear, the hearing instrument on the
opposite side can be programmed to sound softer
or to mute when the Telephone Program is active.

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Caring for Your Hearing Instrument

Healthy ears produce cerumen, a waxy substance
that can clog your hearing instruments. Please follow
these cleaning instructions to prevent wax build-up
and ensure optimal performance of your hearing
instrument.

Every night

· Check your hearing instruments for earwax and wipe
them clean with a cloth or tissue

· Use the cleaning tool provided to remove wax that
may have accumulated in the Dome, sound outlet or
vent opening if you have a Custom Mold

· Open the battery door fully to allow air to circulate

· A dry-instrument pack is recommended to remove
any moisture that may have accumulated in the
hearing instrument.

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General Care Instructions

Treat your hearing instrument like any other delicate
electronic device (check the safety guidelines on
page 7) and make sure that the hearing instrument
and the speaker do not come in contact with moisture
or water.

· Always clean and dry your hands thoroughly before
handling your hearing instrument

· Do not use your hearing instrument without a dome
or mold

· Never mount a used dome on the speaker unit

Should your hearing instrument come in contact with
water and stop working, please follow these guidelines:

· Gently wipe off any water on the outside of the
hearing instrument

· Open the battery door and remove the battery

· Gently wipe off any water in the battery door

· Let the hearing instrument dry with the battery door
open for approximately 30 minutes

· Insert a new fresh battery and close the battery door.
Your hearing instrument should work normally again.

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Daily Care Instructions

· Check your hearing instrument for earwax and wipe
it clean with a cloth or tissue

· Clean your custom mold after every use by wiping it
with a clean dry cloth

· Open the battery door fully to allow air to circulate

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Specific Care Instructions

A: How to Clean Your Custom Mold

In most cases, there is a hole through the custom
mold (below the speaker unit). This is the vent. The vent
should never be clogged with earwax.

· Handle your hearing instrument over a soft surface to
avoid damage in case you drop it

· Insert a cleaning tool from the opposite end (nearest
the speaker wire), and push through to remove wax (A)

· If no cleaning tool was supplied with your hearing
instrument, please contact your hearing care
provider

A

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B: How to Exchange the Wax Protection Filter
on your Custom Mold

Visually inspect the wax protection in the sound outlet
of your custom mold. If it is clogged or there is no
sound coming from the device, the wax protection filter
needs to be replaced.

Depending on your acoustic setup, there are two
different types of wax protection systems to keep the
sound outlet free from wax.

Please consult your hearing care provider to get the
relevant information about how to exchange the wax
protection filter on your custom mold.

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C: How to Exchange the Dome

The Dome should be changed regularly. The frequency
of Dome changes will depend on how fast it loses
pliability or earwax builds up on the Dome. Spare
Domes can be obtained from your hearing care
provider.

· Remove the old Dome by pulling it off the end of the
Speaker Housing (A)

· With clean fingers, push a new Dome as far as pos-
sible onto the Speaker Housing (B). When attached
correctly, the Dome should touch the plastic ring.

A B B

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Note!

If the Dome is not securely attached to the
speaker, it could fall off in your ear canal.
If this happens, please see your medical
practitioner.

Note!

Never remount a used Dome on the speak­er. A remounted Dome is more likely to fall
off in the ear canal.

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D: How to Exchange the Wax Protection Filter on
Your Speaker Unit

· Visually inspect the wax protection in the sound
outlet of your speaker unit. If it is clogged or there is
no sound coming from the device, replace the wax
protection filter.

· Depending on your speaker unit type (M- or P-Speak-
er), there are two different types of wax protection
systems to keep the sound outlet free from wax

· Please consult your hearing care provider to get the
relevant information about how to exchange the wax
protection filter on your speaker unit

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Notes

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Solution

Re-insert instrument
Consult your hearing care provider or physician
Consult your hearing care provider

Check that the battery door is closed completely
Insert a fresh battery

Increase the volume level with the Volume Control
on the instrument, or with the RC-P or SoundGate
(if available)

Check to make sure you are in the intended program

Consult your hearing care provider or physician

Open and close the battery door several times or
clean the battery contacts carefully with a dry Q-tip

Check the sound outlet and change the filter
if you can see that it is clogged

Consult your hearing care provider, do not try
to clean this yourself

Consult your hearing care provider

Common Problems and Solutions

Problem Possible cause

Instrument
whistles

Instrument not inserted correctly
Earwax accumulation in ear canal

or squeals

Instrument may be too loose

No volume, level
too soft or
humming noise

Instrument may not be turned ON
Battery may be dead

or inserted wrong way
Volume level too soft

Instrument may be in telecoil
position

Earwax accumulation
in ear canal

Battery contacts may be dirty
or corroded

Sound outlet may be blocked
or corroded

Microphone opening may be
blocked

Your hearing loss may have
increased

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Solution

Re-insert instrument
Consult your hearing care provider or physician
Consult your hearing care provider

Check that the battery door is closed completely
Insert a fresh battery

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Increase the volume level with the Volume Control
on the instrument, or with the RC-P or SoundGate
(if available)

Check to make sure you are in the intended program

Consult your hearing care provider or physician

Open and close the battery door several times or
clean the battery contacts carefully with a dry Q-tip

Check the sound outlet and change the filter
if you can see that it is clogged

Consult your hearing care provider, do not try
to clean this yourself

Consult your hearing care provider

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Solution

Open and close the battery door several times
or clean the battery contacts with a dry Q-tip

Place hearing instrument in dry-instrument pack.
Remove battery first. Consult your hearing care
provider.

Insert a fresh battery
Insert a fresh battery

Problem Possible cause

Whirring noise,
fading, weak
or motor-boating

Battery contacts may be dirty
or corroded

Moisture in hearing instrument

sounds

Low battery

Instrument

Low battery

switches from
ON to OFF
periodically

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Solution

Open and close the battery door several times
or clean the battery contacts with a dry Q-tip

Place hearing instrument in dry-instrument pack.
Remove battery first. Consult your hearing care
provider.

Insert a fresh battery

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Insert a fresh battery

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Accessories

Sonic offers a wide range of optional accessories that
may be purchased to enhance your hearing instrument.
Depending on the hearing instrument type and local
regulations, the following accessories are available:

 Remote control (RC-P)
 SoundGate communication device (for wireless

connection to cell phones, music players, etc.)

 TV Adapter (for wireless connection to your

television via the SoundGate)

 Phone Adapter (for wireless connection to your

landline phone via the SoundGate)

For further information on accessories, please
contact your hearing care provider.

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Product Approval, Markings and
Compliance

All Sonic hearing instrument models covered by
these instructions for use comply with international
standards concerning electromagnetic compatibility.
Due to the limited size available on the hearing instru­ment, all relevant approval markings are found in this
document.

Electromagnetic Interference

Your hearing instrument has been thoroughly tested
for electromagnetic interference. However, some
products may emit electromagnetic energy causing
unforeseen interference with hearing instruments.
Examples include induction cooking appliances, shop
alarm systems, mobile phones, fax machines, personal
computers, X-rays, CT scans, etc.

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Even though your hearing instrument is designed
to comply with the most stringent international
standards of electromagnetic compatibility, it may emit
electromagnetic energy that can cause interference
with other devices.

Your hearing instrument contains a radio transmitter
using short range magnetic induction technology
working at 3.84 MHz. The magnetic field strength of the
transmitter is < – 42 dBμA/m @ 10 m.

The electromagnetic emission from the radio system is
well below international limits for human exposure. By
comparison, the electromagnetic energy of the hearing
instrument is lower than that generated by household
items such as halogen lamps, computer monitors,
dishwashers, etc.

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Cell Phone and Hearing Instrument
Compatibility

Some hearing instrument users have reported a
buzzing sound in their hearing instrument when they
are using cell phones, indicating that the cell phone
and hearing instrument may not be compatible.

The compatibility of a particular hearing instrument
and cell phone can be predicted by adding the rating
for the hearing instrument immunity to the rating for

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the cell phone emissions (ANSI C63.19-2006 American
National Standard Methods of Measurement of
Compatibility between Wireless Communication
Devices and Hearing Instruments).

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For example, the sum of a hearing instrument with a
rating of 2 (M2/T2) and a telephone with a rating of 3
(M3/T3) would result in a combined rating of 5. Accord­ing to the standard, any combined rating that equals at
least 5 would provide “normal use”; a combined rating
of 6 or greater would indicate “excellent performance.”

The immunity of all Sonic hearing instrument models
covered by these instructions for use is at least
M2/T2. The equipment performance measurements,
categories and system classifications are based
upon the best information available but Sonic cannot
guarantee that all users will be satisfied.

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Compliance with Requirements
for Europe

All devices covered in these instructions for use are
in conformance with the requirements of the Directive
93/42/EEC of the Council of the European Communities
concerning medical devices, MDD. This is certified by
applying the following marking:

All devices with wireless functionality also comply with
the essential requirements of the Directive 1999/5/EC
of the European Parliament on radio equipment and
telecommunications terminal equipment, R&TTE. It
operates as an inductive application in a harmonized
frequency band according to the Commission Decision
2008/432/EC and may be used in all member states
of the EU and EFTA. This is certified by applying the
following marking:

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Declaration of conformity is available at:

Sonic Innovations, Inc.
2501 Cottontail Lane
Somerset, NJ 08873
USA

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Compliance with Radio Communications
Requirements for the USA and Canada

Sonic Innovations, Inc.

Bliss hearing instrument models: BL100 NR; BL80 NR
Charm hearing instrument models: CH60 NR

Nano RITE

FCC ID:
IC:

ZTOF2RITE2
9799A-F2RITE2

Statement of compliance:

This device complies with part 15 of the FCC Rules
and RSS-210 of Industry Canada. Operation is subject
to the following two conditions:

· This device may not cause harmful interference, and

· This device must accept any interference received,
including interference that may cause undesired
operation.

This Class B digital apparatus complies
with Canadian ICES-003.

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules.
These limits are designed to provide reasonable

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protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:

· Reorient or relocate the receiving antenna

· Increase the separation between the equipment and
speaker

· Connect the equipment into an outlet on a circuit
different from that to which the speaker is connected

· Consult the dealer or an experienced radio/TV
technician for help.

Note!

Changes or modifications not expressly
approved by Sonic Innovations, Inc. could
void the user’s authority to operate the
equipment.

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International Warranty

Your hearing instrument has a limited warranty,
covering defects in materials and workmanship.
This warranty covers the hearing instrument itself, but
not accessories such as batteries, tubing, earmolds,
etc.

This warranty is void if a defect is the result of misuse
or mistreatment. The warranty is also void if the hear­ing instrument has been repaired by nonauthorized
service personnel.

Please review the warranty with your hearing care
provider and make sure that your warranty card is
completed correctly.

Note!

Your hearing care provider may charge
a service fee for processing warranty
repairs.

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Information and Explanation of Symbols

The CE conformity marking indicates
conformance to all applicable
European Directives

This symbol indicates that the
products described in these
instructions for use adhere to the
requirements for an applied
part of Type B of EN 60601-1.
The surface of the hearing instru­ment is specified as applied part of
Type B.

This symbol indicates that it is
important for the user to read
and take into account the relevant
information in these instructions
for use

This symbol indicates that class of
protections against harmful ingress
of water and particulate matter
according to EN 60529 : 1991/A1:2000.

IP5X indicates dust protection.
IPX7 indicates the protection against
the effects of temporary immersion
in water.

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This sign indicates important safety
information that must be observed
to minimize risks or to avoid
hazardous situations

Important information for handling
and product safety

The crossed-out wheeled bin
indicates that the European Directive
2002/96/EC on waste of electronic

Operating
conditions

Transport
and storage
conditions

equipment applies
The product is designed such

that it functions without problem
or restrictions if used as intended,
unless otherwise noted in these
instructions for use

During transport or storage,
the temperature should not exceed
the limit value of –13°/140°
Fahrenheit (–25°/60° Celsius)

54

SONIC · BLISS CHARM

Service

If none of the actions listed in the previous pages
correct a problem you may have with your hearing
instrument, contact your authorized Sonic service
representative.

Do not attempt to service your hearing instruments
yourself or your warranty may be voided.

Place stamp with dispenser name and address here:

142692/US

World Headquarters

0000142692000001

Sonic Innovations, Inc.

2501 Cottontail Lane
Somerset, NJ 08873 USA
+ 1 888 423 7834

International

Sonic AG

Morgenstrasse 131B
3018 Bern, Switzerland
+ 41 31 560 21 21

Canada

Sonic Innovations Canada Ltd.

2885-B le Corbusier Blvd
Laval, Québec H7L 4J5
+ 1 800 667 7664

France

Sonic France

Parc des Barbanniers
3 allée des Barbanniers
CS 40006
92635 Gennevilliers cedex
+ 33 1 41 88 00 88

07.14 | 142692 | US

www.sonici.com