TECHNICAL ASSISTANCE
If you any have questions about the operation or installation of your Sonance volume controls,
please call our Technical Assistance Department on any business day at:
• (800) 582-0772 or (949) 492-7777; from 9 a.m.to 5 p.m., PST.
OBTAINING SERVICE
If your product should need repair or service, contact your authorized Sonance dealer for help or
use the following procedure:
1. Prior to calling,note the product’s model number,purchase date, and original dealer’s name
and address.
2. Contact our Technical Assistance Department at the above number(s) and describe the problem
the unit is experiencing. If applicable, they will issue a Return Authorization Number.
IMPORTANT: Do not return the unit to Sonance without first obtaining a Return Authorization
Numb er.
3. If you’re directed to return the unit to Sonance for repair, pack the unit in its original shipping
carton. If needed,you can obtain replacement packaging from us for a small charge.
4. Contact United Parcel Service, Federal Express,or RPS to arrange prepaid (not collect) shipping. Do not use the U.S. Mail Service.
IMPORTANT: Freight collect shipments will be refused.
5. Write the Return Authorization Number on the outside of the shipping carton.For warranty
work, please include a copy of the original bill of sale inside the package.
6. Ship the packaged unit to:
Technical Assistance Department
Sonance
961 Calle Negocio
San Clemente, CA 92673-6202
WARRANTY COVERAGE (USA ONLY)
If, within five (5) years from the date shown on the bill of sale,the unit fails, due to a defect in
workmanship or material, Sonance will, at its option and at no charge,repair or replace the components of such unit which prove to be defective.
For this warranty to be effective,the bill of sale must show that the unit was purchased from an
“Au thor ized Sonance Dea ler” and must list the price paid.This warranty shall apply exclusively to
the original purchaser and shall not apply to units purchased for industrial or commercial use.
Furthermore,this warranty shall not apply if:
1. Damage to the unit was caused by accident,abuse, or misuse;
2. The unit was opened, modified,or repaired by unauthorized personnel; or
3. The unit was not used as outlined in the operating instructions.
Exclusions and Limitations
The warranty set forth above is in lieu of all other warranties, express or implied, of merchantability,fitness for a particular purpose, or otherwise. The warranty is limited to Sonance products
registered herein and specifically excludes any damage to loudspeakers and other allied or associated equipment which may result for any reason from use with this product.
Sonance shall, in no event, be liable for incidental or consequential damages arising from any
breach of this warranty or otherwise. This warranty gives you specific legal rights, and you may
have other rights which vary from state to state.
DECLARATION OF CONFORMITY
961 Calle Negocio
San Clemente, CA 92673
U.S.A.
declare in own responsibility, that the product described in this owner’s manual
is in compliance with technical standards:
EN 50082-1:1992
EN 55013:1993
EN 55020:1994
Annette DiSano
Sonance
San Clemente, CA U.S.A.
Sonance • 961 Calle Negocio • San Clemente, CA 92673-6202, USA • (800) 582-7777 or (949) 492-7777 • FAX: (949) 361-5151 • Technical Support: (800) 582-0772