Somfy TAHOMA RTS Programming Guide

PROGRAMMING GUIDE

SOMFY TAHOMA® RTS

Smartphone & Tablet Interface

PROGRAMMING GUIDE

SOMFY TAHOMA® RTS

VERSION 1.2 | AUGUST 2021 | Prepared by PROJECT SERVICES

TABLE OF CONTENTS

I. OVERVIEW --------------------------------------------------------- 3

INTRODUCTION

RESOURCES & APPLICATIONS

SMART PHONE or TABLET REQUIREMENTS

CONNECTIONS & INDICATORS

SYSTEM CONFIGURATION

II. INSTALLATION ------------------------------------------------------ 4

PLACEMENT AND POWER

III. SET UP ------------------------------------------------------------- 5

ACCOUNT CREATION

CONNECT VIA WI-FI

CONNECT VIA ETHERNET

IV. SETTINGS --------------------------------------------------------- 10

MY PRODUCT

MY SETUP

ACTIVITY HISTORY

ADVANCED SETTINGS

THIRD-PARTY INTEGRATION

I. COMMISSIONING -------------------------------------------------- 13

ADD AN RTS PRODUCT

ADD A SCENE

ADD A SCHEDULE TO A SCENE

CREATE A ROOM

ADD ADDITIONAL GATEWAYS

APPENDIX ------------------------------------------------------------- 19

A. AVAILABLE COMMANDS & ACTIONS

B. SHARE TAHOMA

C. FORGOT PASSWORD

D. WI-FI STATUS

E. CHANGE WI-FI NETWORK

F. DELETE AN RTS PRODUCT

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I. OVERVIEW

The Somfy TaHoma® Smartphone and Tablet Interface provides a single platform for Somfy RTS and future

ecosystems with a wide range of interior and exterior applications.

• The TaHoma® Interface supports up to 40 RTS channels

• Install up to 10 interfaces as zone controllers to increase the RTS range

• The TaHoma® can support a maximum of 40 scenes with schedules per install

Each TaHoma® Interface is connected to Wi-Fi or directly to the local area network by an optional Ethernet

adaptor for IP Integration with third-party control systems. TaHoma® is compatible with the Somfy Synergy™ API.

SMART PHONE or TABLET REQUIREMENTS

The TaHoma® app is compatible with the following operating systems and software versions:

IOS 11.0+

Android 7.0+

CONNECTIONS & INDICATORS

FRONT

LED BEHAVIOR:

BLUE

DIRECTLY CONNECTED

WI-FI MODE

RED

POWERED,

NOT CONNECTED

TO CLOUD SERVER

ORANGE

STARTING UP

GREEN

CONNECTED TO NETWORK

Configuration Button

Press to enter Wi-Fi Mode

for setup

Micro USB Port

Connect power or

Ethernet Adaptor

REAR

TaHoma® Ethernet Adaptor

#1870470 (Sold Separately)

Ethernet Port

Connect to network

router or switch

Micro USB Port

Connect power through

Ethernet Adaptor

Micro USB

Connect to TaHoma Interface for

power and ethernet

Connect for a wired local area

network connectio n

SYSTEM CONFIGURATION

All RTS motors must be fully operational and programmed with limits prior to TaHoma programming. The TaHoma Interface supports up to 40

channels of RTS. RTS devices programmed to an RTS channel will only receive commands from the associated TaHoma Interface.

Interfaces must be placed within 25-35’ of the RTS devices they control.

• Internet connection required for setting up and controlling RTS products

• Must allow permission for camera, local network, location and cellular data

• Network Requirement: 2.4 GHz Wi-Fi connection (ONLY) OR Ethernet

connection using the Tahoma® Ethernet Adaptor (preferred)

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II. INSTALLATION

Place the TaHoma using the following criteria when installing one or more Interfaces:

• Whole House Control (up to 10 TaHoma Interfaces)

• Stay within 25-35’ of the RTS motors for best performance

PLACEMENT

• Single Zone control (Room Control)

SINGLE ROOM CONTROL

Ethernet Adaptor

A

Yellow light indicates data transfer

1

Green light indicates Ethernet connection

2

TAHOMA® RTS Smartphone & Tablet Interface

B

USB Power Supply

C

Ethernet Cable

D

Ethernet Router or Network Switch

@

WHOLE HOUSE CONTROL

POWER

Must use Power Supply included

with the TaHoma Interface.

WI-FI CONFIGURATION

WIRED CONFIGURATION

using an Ethernet cable

(preferred method)

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III. SET UP

ACCOUNT CREATION

1. Download and open the “TaHoma
North America” app on an Android or
IOS device

2. SELECT “Create an account”

3. SELECT “ Country & Language,” SELECT
“Start Activation”

4. SELECT “Activate TaHoma”

5. ENTER the TaHoma PIN code, SELECT
“OK”

The PIN code is 3 series of digits on the

TaHoma Interface and the packaging.

IMPORTANT: When scanning the QR code

of a TaHoma Interface, only scan the QR

code on the base of the TaHoma Interface.

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6. ENTER and CONFIRM the account email address
and password, SELECT "Continue“

7. ENTER all fields, SELECT "Save and Continue”

8. Review the information in the summary page and
read all documents:

 Commercial Offer description and General

Conditions of Services

 Somfy Privacy Policy

CHECK both boxes to accept the "Terms and
Conditions," SELECT "Confirm”

9. SELECT “Close the window”

• An email from ([e-mail]) will be sent
summarizing your TaHoma offer with a link to
your account

• Click on the link within 24hrs to finalize
TaHoma activation and customize your
interface

• If the link is not clicked within 24hrs, please call
Somfy Customer Service

• In some cases, the email may be found in your
junk/ spam folder

The Account has been created.

Close the window and check for an email.

Email Sample

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CONNECT via WI- FI

NOTE: An internet connection is required. TaHoma does not support local

control to operate any RTS products without an internet connection

Follow the steps below to connect TaHoma using a 2.4 GHz Wi-Fi connection:

An Ethernet connection method provides more reliability and stability when compared to a Wi-Fi connection.

All Wi-Fi connections are prone to radio interference from other radio frequencies in the air or items with metallic properties.

1. Connect the mobile device or tablet to the same
Wi-Fi network that TaHoma will be connecting to

2. Login to the Somfy TaHoma North America App

3. SELECT location OR SELECT "Click Here to Update
Timezone," SELECT “Validate”

4. SELECT “Wi-Fi”

5. Check all Wi-Fi Prerequisites, SELECT "Setup
Wizard"

SELECT “Setup Wizard”

6. ENTER the password for the Wi-Fi Network,
SELECT "Next"

7. SELECT “Join”

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8. PRESS and HOLD the configuration button on the
back of the TaHoma for 3 seconds until the LED
indicator turns BLUE, SELECT "Next”

9. SELECT “Scan,”

10. REMOVE the base of the TaHoma, SCAN the QR
code with your device's camera

11. SELECT “Join”

Allow TaHoma to connect to devices on your local
network

LED indicator will change from RED to GREEN

12. After the “Congratulations, your Wi-Fi is now
configured…” note appears, SELECT “Finish”

Wi-Fi is now connected.

To change the Wi-Fi network, Refer to Change Wi-Fi Network in Appendix E.

CHECK WI-FI STRENGTH

From the TaHoma app home page, SELECT

the Menu button in the bottom right corner,

SELECT "My Setup”

CHECK TAHOMA CONNECTION STATUS

The TaHoma icon in the top right corner of the TaHoma

menu page will indicate connection status:

GREEN – Connected to the network

RED – Disconnected from the network

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CONNECT via ETHERNET

NOTE: An internet connection is required. TaHoma does not support local

control to operate any RTS products without an internet connection.

Follow the steps below to connect TaHoma using the TaHoma® Ethernet Adaptor:

An Ethernet connection method provides more reliability and stability when compared to a Wi-Fi connection.

All Wi-Fi connections are prone to radio interference from other radio frequencies in the air or items with metallic properties.

1. Login to the Somfy TaHoma North
America App

2. SELECT location OR SELECT "Click
Here to Update Timezone,"
SELECT "Validate"

3. SELECT “Ethernet Cable”

4. Plug in the network cable to the
TaHoma Ethernet Adaptor
(#1870470 sold separately),
SELECT "Next"

LED indicator will change from RED to
GREEN stating that it is now connected.

LED will then change to RED followed by
ORANGE during the update process. Once
complete, LED will change to GREEN.

This may take several minutes.

5. SELECT “Type of setup”
One Gateway setup (single room

control using one TaHoma)
OR
Multi-Gateway setup

(whole house control using
multiple TaHomas)

To change to Wi-Fi connection, refer to the CONNECT via WI-FI section of this Guide.

To add a motor, refer to the COMMISSIONING section of this Guide.

The Ethernet connection is now complete.

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IV. SETTINGS

MY PRODUCT

MOVEMENTS

My Product is used to add, delete, edit RTS products and other devices.

1. From the TaHoma app home page, SELECT the
Menu icon in the bottom right corner

2. SELECT “My Products”

• Add RTS product (+ icon)

• “Favorite” an RTS product (star icon)

• Edit a product (pencil icon)

o Device name
o Add a device to this group
o Remove a device from this group
o Test the device (see note below)

• Delete a product (trash bin icon)

NOTE:

If the test button is pressed and the motor is at the upper limit, the shade will move down after 5 seconds to the lower limit.

If the test button is pressed and the motor is at the lower limit, the shade will move up for 5 seconds then back down to the lower limit.

MY SETUP

My Setup is used to configure the TaHoma Interface.

1. From the TaHoma app home page, SELECT the
Menu icon in the bottom right corner

2. SELECT “My Setup”

• View TaHoma PIN and Version

• Name the Interface - Change the name of

the TaHoma Interface

• LED Brightness - Change the LED
brightness (0%-100%)

• Connection – shows connection type
(Ethernet or Wi-Fi) and SSID of the
network connected for Wi-Fi

• Signal strength – Strength of the
connected Wi-Fi Network

• Add Gateway (Add up to a maximum of 10
TaHoma Interfaces)

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MOVEMENTS

ACTIVITY HISTORY

Activity History is used to view all commands sent from Android or

IOS devices and any schedules that have launched.

1. From the TaHoma app home page, SELECT the
Menu icon in the bottom right corner

2. SELECT “Activity History”

• History of all commands

• History of all scheduled commands

ADVANCED SETTINGS

Advanced Settings is used to set location, time zone, turn on automatic updates, turn on push

notification and view TaHoma app version.

1. From the TaHoma app home page, SELECT the
Menu icon in the bottom right corner

2. SELECT “Advanced Settings”

• Set location –use GPS location to set Sunrise
and Sunset time

• Time zone – Set time zone from a list or
automatically

• Automatic Gateway updates – TOGGLE ON
to auto update (OFF by default)

• Push Notification – TOGGLE ON to get
information about the status of your TaHoma
or RTS products (OFF by default)

• View TaHoma App version

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THIRD- PARTY INTEGRATION

TaHoma is compatible with various third-party systems.

1. From the TaHoma app home page, SELECT
the Menu icon in the bottom right corner

2. SELECT “Third-Party Integration”

• Amazon Alexa – Control devices with
Alexa

• Google Home – Control devices with
Google Assistant

• IFTTT – use If This Then That to create
unique connections with your devices

• Philips Hue – Add a Hue Bridge to
control lights

• SmartThings – Control devices with
SmartThings

• Control4 – Connect a Control4 system
to TaHoma

• Crestron - Connect a Crestron system
to TaHoma

• ELAN - Connect an ELAN system to
TaHoma

• SAVANT - Connect a SAVANT system
to TaHoma

• URC - Connect a URC system to
TaHoma

• RTI - Connect an RTI system to
TaHoma

• Brilliant - Connect a Brilliant system to
TaHoma

3. Follow the prompts and refer to the
integration guides at

https://www.somfypro.com/tahoma­documentation

An Integration Report is generated in the TaHoma App which will include the TaHoma Interface PIN and

IP address. Third-Party Integration must first be enabled in the TaHoma App.

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V. COMMISSIONING

ADD AN RTS PRODUCT

1. From the TaHoma app home page, SELECT the
Menu icon in the bottom right corner, SELECT "My
Products”

2. SELECT the “+” icon in the top right corner

3. SELECT “RTS”

NOTE: Zigbee is not available at this time.

4. SELECT the RTS product from the list:
SELECT the proper device to be programmed

Indoor Roller Blinds → SELECT “Interior Shades”

5. ENTER a name for your device, then SELECT

“Next”

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6. Select the channel on the RTS control point to add
to a TaHoma channel, SELECT “Next”

Note: RTS product must be paired to an RTS control
point (remote) before completing this step.

7. PRESS and HOLD the programming button on the
back of the RTS remote until the motor moves up
and down briefly or LED light kit slow blinks

NOTE:

Make sure both TaHoma and RTS remote are

in range of the motor.

respond, try again by moving closer to the RTS
product. Do not move to the next step until the
motor responds.

8. SELECT “Next” – Select “Next” ONLY AFTER the
RTS product has responded (motor jog or LED light
kit slow blinks)

9. Test to ensure product is operational:
SELECT "Open" or "Close"

10. SELECT “Yes”

11. SELECT “Finish” to complete the setup

If the product does not

OR

SELECT “Add more devices” to add another
product to create a group channel

An RTS product has been added.

IMPORTANT: When adding an RTS product to a multi-gateway system,

scan the TaHoma QR code closest to that RTS product.

To favorite the RTS product, SELECT the “Star” icon.

To edit the product, SELECT the “Pencil” icon.

To delete the product, Refer to Delete An RTS Product in Appendix F.

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ADD A SCENE

A TaHoma system can support a maximum of 40 scenes with schedules.

1. SELECT the “Scene” icon from the bottom menu

2. SELECT the “+” icon in the top right corner

3. SELECT the large “+” icon, SELECT an icon to
represent the scene, ENTER a name for the scene

Example: Good Morning

4. SELECT “Next”

5. SELECT the RTS product to be added to the scene

Example: Office Shade

6. SELECT a command for the RTS product, SELECT
"X" in the top right corner

Example: Open

7. SELECT “Next”

8. To test the scene, SELECT the Icon to activate

The Scene has been created.

To set the Scene as a favorite, SELECT the "Star" icon.

To edit the Scene, SELECT the "Pencil" icon.

To delete the Scene, SELECT the "Trash" icon.

To create a schedule for this Scene, refer to the ADD A SCHEDULE TO A

SCENE section of this Guide.

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ADD A SCHEDULE TO A SCENE

A TaHoma system can support a maximum of 40 scenes with schedules.

NOTE: Scheduled scenes will continue to operate at the scheduled time even after internet connection has been lost.

1. SELECT the “Scene” icon from the bottom menu

2. SELECT the “Clock” icon next to the scene to be
scheduled

3. TOGGLE "Enabled" to the ON position

4. SELECT a condition:

“At” - set a start time.

Example: 08:00 AM

“At Sunrise” – use location to set sunrise time.
Use the slider to offset the sunrise time by up
to 1hr before or after.

“At Sunset” – use location to set Sunset time.
Use the slider to offset the sunset time by up to
1hr before or after.

5. SELECT the days to be scheduled

6. SELECT “Save”

NOTE: Clock icon will be orange when activated and
grey when deactivated

The Schedule has been created.

To edit the schedule, SELECT the “Clock” icon.

To disable the schedule, SELECT the "Clock" icon and TOGGLE the "Enabled" button to the OFF position.

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CREATE A ROOM

Create rooms to organize RTS products. A maximum of 50 rooms can be created.

1. SELECT the “Home” icon from the bottom menu

2. SELECT the “Gear” icon in the top right corner

3. SELECT “Create room”

4. NAME the room

5. SELECT the RTS product to be added

6. SELECT “Save”

The Room has been created.

To edit the Room or delete the Room, SELECT the "Gear" icon, SELECT "Edit Room“.

Note: “All House” room cannot be deleted.

SET PHOTO TO A ROOM

Add a photo to easily distinguish the room.

1) SELECT the room to add an image to

2) SELECT the “Gear” icon

3) SELECT “Set new photo”

4) Take a picture using the mobile device
or tablet device or SELECT an image
from your gallery

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ADD ADDITIONAL GATEWAYS

Add additional gateways for whole home control or single room control.

1. From the TaHoma app home page, SELECT the
Menu icon in the bottom right corner

2. SELECT “My Setup”

3. SELECT “Add Gateway”

4. SELECT one of the two options:

No, My Gateway is disconnected
Yes, My Gateway is connected

5. SELECT one of the two options:

Ethernet Cable

Requires TaHoma® Ethernet Adaptor (#1870470)

Wi-Fi Configuration

6. Refer to the CONNECT via WI-FI section of this
Guide, STEP 4, to continue with setup

The additional gateway has been added.

IMPORTANT: When adding an RTS product to a multi-gateway system,

scan the TaHoma closest to that RTS product.

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APPENDIX

[APPENDIX A] AVAILABLE COMMANDS & ACTIONS

TAHOMA RTS PRODUCT

Open/Raise/Extend Moves blind to the fully open position

Close/Lower/Retract Moves blind to the fully closed position

On/Off Turns RTS lighting receiver on or off

+/- Tilts RTS products with tilting capabilities. Dims LED lights for RTS lighting receivers.

[APPENDIX B ] SHARE TAHOMA

To Share TaHoma with a family member, the same login credentials used to create the account must be used to login
with another device.

[APPENDIX C] FORGOT PASSWORD

1. From the TaHoma app home page, SELECT the
Menu icon in the bottom right corner

2. SELECT “Logout”

3. SELECT the “Eye” icon next to password section
to view the password

OR

SELECT “Forgot password” to reset

NOTE: An email will be sent to the registered
email address with a link to change the password.

[APPENDIX D] WI- FI STATUS

CHECK WI-FI STRENGTH

From the TaHoma app home page, SELECT

the Menu icon in the bottom right corner,

SELECT "My Setup"

CHECK TAHOMA CONNECTION STATUS

The TaHoma icon on the top right corner of the TaHoma

menu page will indicate connection status:

GREEN – Connected to the network

RED – Disconnected from the network

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[APPENDIX E] CHANGE WI- FI NETWORK

Follow the steps below to change to a different Wi-Fi network, to update the Wi-Fi

password for the network or to switch from an Ethernet (wired) connection:

1. From the TaHoma app home page,
SELECT the Menu icon in the
bottom right corner, SELECT "My
Setup”

2. SELECT the “Pencil” icon next to
“Connection”

3. Check all Wi-Fi Prerequisites,
SELECT "Setup Wizard" - SELECT
“Setup Wizard”

IMPORTANT: Ensure that your mobile
device or tablet is connected to the same
Wi-Fi network that TaHoma will be
connecting to.

4. ENTER the password for the Wi-Fi
network, SELECT "Next," SELECT
"Join"

5. PRESS and HOLD the configuration
button on the back of the Interface
for 3 seconds until the LED
indicator light turns BLUE, SELECT
"Next"

6. SELECT "Scan," REMOVE the base
of your Interface and Scan the QR
code with your device's camera

7. SELECT “Join”

NOTE: Allow TaHoma to connect to devices
on your local network; LED indicator will
change from RED to GREEN.

8. Once successful, the screen will
read “Congratulations”

SELECT “Finish”

To switch from a Wi-Fi connection to a

wired connection using an Ethernet cable,

plug the Ethernet Adaptor into the

TaHoma and connect an Ethernet cable to

the adaptor. Connection will establish and

the TaHoma LED will turn GREEN.

Wi-Fi network is

changed and connected.

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[APPEDNIX F] DELETE AN RTS PRODUCT

Follow the steps below to delete an RTS Product:

1. From the TaHoma app home page, SELECT the
Menu icon in the bottom right corner, SELECT "My
Products”

2. SELECT the “Trash” icon next to the RTS Product
to be deleted

3. Type “DELETE” in all caps, SELECT “OK”

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4. Select the channel on the RTS control point to
delete from a TaHoma channel, SELECT “Next”

5. PRESS and HOLD the programming button on the
back of the RTS remote until the motor moves up
and down briefly or LED light kit slow blinks

NOTE:

Make sure both TaHoma and RTS remote are

in range of the motor.

If the product does not
respond, try again by moving closer to the RTS
product. Do not move to the next step until the
motor responds.

6. SELECT “Next” – Select “Next” ONLY AFTER the
RTS product has responded (motor jog or LED light
kit slow blinks)

7. Test to ensure product is non-operational:
SELECT "Open" or "Close"

8. SELECT “No”

9. SELECT “Finish” to complete the setup

OR

SELECT “Delete more devices” to delete another
product from the group.

10. SELECT “No, I have no more devices”

This will remove the TaHoma channel

OR

SELECT “Yes, I still have devices”

This will keep the TaHoma channel

The RTS Product has been deleted.

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ABOUT SOMFY

SOMFY® has been improving everyday life for more than 270 million people by designing and
manufacturing intelligent motorization solutions for interior window coverings and exterior solar
protections. Somfy innovates to automate and connect shades, blinds, draperies, awnings, rolling
shutters, exterior screens & pergolas for commercial and residential buildings in 58 countries
across the globe. With 170+ million motors produced over the last half century, Somfy is
committed to creating reliable and sustainable solutions that promote the best way of living and
well-being for all.

FOR QUESTIONS OR ASSISTANCE PLEASE CONTACT TECHNICAL SUPPORT:

(800) 22-SOMFY (76639)
[e-mail]

SOMFY SYSTEMS INC
SOMFY NORTH AMERICAN HEADQUARTERS

121 Herrod Blvd.
Dayton, NJ 08810
P: [phone]
F: [phone]

FLORIDA

1200 SW 35th Ave.
Boynton Beach, FL 33426
F: [phone]

CALIFORNIA

15301 Barranca Parkway
Irvine, CA 92618-2201
F: [phone]

SOMFY ULC
SOMFY Canada Division

5178 Everest Drive
Mississauga, Ontario L4W2R4
P: [phone]
F: [phone]

www.somfypro.com

PS- PG10

V 1.2

© Somfy Systems, Inc. 8/2021. All brands, products and trademarks are the property of their respective owners.

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