SOLZAIMA K100, K400, K300 Instruction Manual

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Pellet Stove

Instruction Manual

Models

K100 | K300 | K400

FUJI

PINE 8kW

PINE 10kW

ASPEN 8kW

ASPEN 10kW

HIMALAIA

OLIVE 8kW

OLIVE 10kW

KILI

LEAF 8kW

LEAF 10kW

PICO

ALPES 8kW

ALPES 10kW

Read these instructions carefully before installing, using and servicing the unit. The instruction manual is an integral part of the product.

Mod.705-G

Thank you for purchasing a SOLZAIMA appliance.

Please read this manual carefully and keep it for future reference. * All our products fulfil the requirements of the Construction Products Directive (Reg.UE nº 305/2011) and have been approved with the CE conformity mark;

* The Pellet Burning Free Standing Fires are designed according to EN 14785:2008 Standards

* SOLZAIMA disclaims any responsibility for damages to the unit if installed by nonqualified personnel;

* SOLZAIMA is not responsible for any damage to units not installed and used in compliance to the instructions included in this manual;

* All local regulations, including but not limited to national and European standards, must be observed when installing, operating and servicing the unit;

* Whenever you need assistance, you should contact the supplier or installer of your equipment. You should provide the serial number of your stove that is located on the nameplate on the back of the equipment and on the sticker s glued to the plastic cover of this manual.

* Technical assistance should be carried out by your installer or supplier, except in

special cases after evaluation by the installer or technician, who will contact SOLZAIMA if necessary.

Contacts for technical support:

www.solzaima.pt apoio.cliente@solzaima.pt

Address: Rua dos Outarelos; nº 111; 3750-362 Belazaima do Chão Águeda - Portugal

Table of Contents

1. Package Content ................................................................................................................. 5

1.1. Unpacking the Unit ....................................................................................................... 5

2. Safety Precautions .............................................................................................................. 6

3. Advice on action in the event of a fire in a chimney (including equipment) ...................... 7

4. Technical Specifications ...................................................................................................... 8

5. Installing the Free Standing Pellet Fire ............................................................................. 10

5.1. Installation Requirements .......................................................................................... 11

5.2. Installing Ducts and Fume Extraction Systems: .......................................................... 12

5.3. Installing Without a Chimney ..................................................................................... 12

5.4. Installing With a Chimney .......................................................................................... 16

6. Fuel ................................................................................................................................... 17

7. Using the Free Standing Pellet Fire ................................................................................... 18

8. Remote Control ................................................................................................................ 19

8.1. Infrared Remote Control ............................................................................................ 19

8.2. Control and Display Panel........................................................................................... 20

8.3. Display Information Summary .................................................................................... 21

8.3.1. Selecting the Manual or Automatic Mode ..................................................... 21

8.3.2. Date and Time ............................................................................................... 22

8.3.3. T imer ............................................................................................................. 24

8.3.4. Sleep (this menu is displayed only while the unit is operating). .................... 28

8.3.5. Info ................................................................................................................. 28

8.3.6. Settings Menu ................................................................................................ 32

8.3.7. Technical Menu .............................................................................................. 36

9. Start-up ............................................................................................................................. 37

9.1. Stop ............................................................................................................................ 37

9.2. Turning Off the Unit .................................................................................................... 37

10. Instruction for Installing the Casings ................................................................................ 37

10.1. Installing the Casings K100. ........................................................................................ 37

10.2. Installing the Casings K300 and K400. ........................................................................ 45

10.3. Installing the Casings Alpes K400. .............................................................................. 57

10.4. Pellet Reservoir Lid ..................................................................................................... 74

10.5. Filling the Pellet Reservoir .......................................................................................... 75

11. Maintenance .................................................................................................................... 75

11.1. Daily Maintenance ..................................................................................................... 75

11.1.1. Cleaning the glass .......................................................................................... 76

11.1.2. Cleaning the Unit ........................................................................................... 77

11.2. Weekly Maintenance .................................................................................................. 77

11.3. Additional Cleaning .................................................................................................... 79

12. Alarm / Failure / Recommendation List ............................................................................ 82

13. Installing and operating with the remote control - (optional) .......................................... 84

13.1. Instructions to assemble the remote control ............................................................. 86

14. Maintenance Plan and Log ............................................................................................... 88

15. Maintenance Guide Label ................................................................................................. 92

16. Electrical Diagram of the Free Standing Fire Unit ............................................................. 93

17. Life Cycle of a Free Standing Fire Unit .............................................................................. 94

18. Warranty ........................................................................................................................... 94

18.1. Model-specific conditions .......................................................................................... 94

18.2. Warranty general conditions ...................................................................................... 94

19. Annexes .......................................................................................................................... 101

19.1. Timer weekly programming ..................................................................................... 102

19.2. Flow chart................................................................................................................. 103

19.3. Statement of Performance ....................................................................................... 106

Solzaima

Solzaima's vision has always been clean, renewable and more economical energy. For this reason, we have been manufacturing biomass heating equipment and solutions for more than 35 years. Fruit of the persistence and the unconditional support of its network of partners, Solzaima is today leader in the production of biomass heating, whose best examples are the recuperators of central heating to water and its range of salamanders to pellets. We annually equip more than 20,000 homes with biomass heating solutions. It signals that consumers are aware of the most environmentally friendly and economical solutions.

Solzaima has ISO9001: 2008 Quality Certification and ISO14001: 2004 Environmental Certification.

1. Package Content

The package of this unit contains:

- Free Standing Pellet Stove K100, K300 and K400 model;

- Access to the online instruction booklet;

- Power cable;

- Infrared remote control;

- Cleaning bar handle;

- Covers according to selected model.

1.1. Unpacking the Unit

To unpack the equipment, you must first remove the retractable bag that surrounds the cardboard box. Then remove the box, lifting it up, and remove the bag that surrounds the stove and the Styrofoam plates. To complete the procedure, unscrew the four brackets that secure the unit to the wood pallet (Figure 1).

Figure 1 – Unpacking the unit

2. Safety Precautions

 Make sure you fully read and understand the instructions contained in this manual before using the Free Standing Pellet Stove as a biomass heating unit.  The Free Standing Pellet Stove is not intended for use by children or people physically and/or mentally challenged, or that are inexperienced or unfamiliar with using the unit, except when under supervision or after receiving proper training.  Do not touch the Free Standing Fire when barefoot or if any part of your body is wet or humid;  Do not tamper with the safety devices or adjustment features without the SOLZAIMA SA manufacturer's authorization;

 Do not cover or reduce the size of the vents at the installation area;  The installation of the Free Standing Pellet Fire has clearance requirements for

proper combustion, so the air tight isolation of the room where the equipment is to be installed or the existence of air extraction sources in the room may prevent the unit from working properly;

 The existence of vents is a requirement for proper combustion;  Please keep the packing materials away from children;  During normal operation, DO NOT open the door of the unit;  Some parts may overheat during normal operation, so the direct contact with hot

parts, such as the door handle and glass, should be avoided;  Check for the existence of any obstructions to the fume duct before turning on the unit after a long idle period;  This Free Standing Pellet Fire unit is intended for residential use in areas with the adequate protections in place. Safety systems may be triggered, which will turning off the unit. If this occurs, contact the technical assistance. Under no circumstances should you attempt to tamper with the safety systems;  The Free Standing Pellet Fire is a biomass heating unit equipped with an electric fume extractor. The occurrence of a power failure during its use may prevent the fume to be extracted, consequently causing the room to be filled with smoke. For this reason, a natural fume extraction system, like a chimney, is recommended;  NEVER turn off an operating Free Standing Pellet Fire unit by disconnecting the electric plug. The fume extractor on the Free Standing Pellet Fire unit is a powered

feature, so disconnecting the power plug will prevent the extraction of combustion fumes;  The unit must be disconnected from the mains power before any maintenance procedures can be performed. Please allow the unit to cool down completely before any maintenance operation (if operating before);  Never touch the interior of the unit without disconnecting it from the power mains.

3. Advice on action in the event of a fire in a chimney

(including equipment)

• Try to put out the fire, without risking your life.

• If you cannot put out the fire within a minute, you should call the fire department.

• Close the doors and windows or the room where the fire has flared.

• Turn off the power and close the gas before leaving your home.

• Once outside, you must wait for the firemen and be ready to give them the

following information: location of the fire, possible materials that are burning and what they can do to prevent fire progression.

4. Technical Specifications

Features

K100

K300

K400

Units

Height

910

965

1088

Width

“A”

“B”

Depth

555

“C”

Diameter of the fume discharge pipe

Reservoir capacity

Maximum heating capacity

180

218

m³

Maximum overall thermal power

8 8 9,6

Minimum thermal power

4,6

5,2

Minimum fuel consumption

1,1

1,2

kg / h

Maximum fuel consumption

1,9

2,3

kg / h

Rated electrical current

106

Electric power at start-up (<10 min.)

362

Rated voltage

230

Nominal frequency

Thermal yield at rated thermal power

85,7

87,6

Thermal yield at reduced thermal power

86,1

90,2

Max. fume temperature

189

190

°C

Min. fume temperature

143,7

120

ºC

CO emissions at rated thermal power

0,036

0,03

CO emissions at reduced thermal power

0,03

0,02

Combustion gas mass flow

7 7 7

g/s

Draught in the chimney

Table 1 – Technical specifications

Tests were performed using wood pellets with a heating capacity of 4.9 kWh/kg. The above information was obtained during product homologation tests conducted by independent laboratories accredited for pellet unit testing.

Front Back Side Top

Figure 2 – Dimensions of the free standing pellet fire unit K100

Table 2 – Dimensions of the free standing pellet fire unit K100

Front Back Side Top

Figure 3 – Dimensions of the free standing pellet fire unit K300 and K400 (example model Leaf)

Model

Dimension “A” (mm)

Weight (kg)

K2 K100

558

KILI K100 (ceramic/glass/colour)

513

95/92/88

PICO K100

559

FUJI K100

493

HIMALAIA K100

493

Table 3 – Dimensions of the free standing pellet fire unit K400

Model

Dimension

“A” (mm)

Dimension

“B” (mm)

Dimension

“C” (mm)

Weight (kg)

PINE K300

965

542

565

101

LEAF K300

965

507

565

ASPEN K300

965

474

565

100

OLIVE K300

965

507

565

100

ALPES K300

990

493

565

100

Table 4 – Dimensions of the free standing pellet fire unit K300

WARNING!

The free standing pellet fire may not be used or connected to the mains without proper Installation of one of the covers available.

5. Installing the Free Standing Pellet Fire

Before installing the unit, please follow these steps:  Check immediately after receipt if the delivered product is complete and in good state. Any defects should be noted before installing the appliance.  This unit is equipped with four feet at the base, adjustable in height, allowing for the easy regulation when installing the unit on a non-levelled surface.

Figure 4 – Adjustable feet

Model

Dimension

“A” (mm)

Dimension

“B” (mm)

Dimension

“C” (mm)

Weight (kg)

PINE K400

1088

560

565

111

LEAF K400

1088

507

565

108

ASPEN K400

1088

474

565

110

OLIVE K400

1088

507

565

110

Alpes K400

1140

490

565

110

 Remove the instruction manual from the package and hand it over to the client;  Connect an 80 mm-wide duct between the combustion gas output and the outgoing

fume extraction duct of the building (e.g. chimney). See location diagrams, sections

5.1 to 5.3.  The tube used for combustion air inlet from the outside, if installed, must be straight (no bends) and have a maximum length of 60cm horizontally;

 Connect the 230VAC power cable to a grounded socket.  The hot air outlet side of the unit must be installed facing the area to be heated.

5.1. Installation Requirements

The minimum distance between the free standing pellet fire unit and particularly flammable surfaces is specified in figure 5. The top of the unit must have a separation distance from the ceiling of at least 100cm, especially in rooms with ceilings made of flammable materials. The base used to support the unit cannot be made of combustible materials (e.g. carpet), so make sure adequate protection is used.

REVISION HISTORY

REV DESCRIPTION DATE APPROVED

30 cm

Min. 100 cm

Min. 50 cm

50 cm

150 cm

a) b)

Figure 5 – Minimum safety distance around the unit: a) top view of the unit installation; b) side view of the unit

installation

WARNING!

Keep combustible and flammable materials at a safe distance.

5.2. Installing Ducts and Fume Extraction Systems:

 The exhaust pipe must be designed for this specific purpose, in compliance with

local requirements and any applicable regulations.

 Important notice! An inspection-T with an airtight lid must be attached to the

outlet of the unit’s exhaust pipe to allow for the regular inspection of the system or

discharge of heavy dust and condensates.

 As illustrated in figure 6, the exhaustion path must have inspection slots along the

duct to facilitate the performance of periodic cleaning and maintenance operations.

 Under normal operating conditions, the combustion gas flow should create a

draught of 12 Pa, measured one meter above the chimney neck.

 The stove cannot share the chimney with other equipment.  The pipes external to the operating area must have double stainless steel

insulation and an internal diameter of 80mm.

 The fume exhaust pipe may generate condensation, so the installation of

appropriate systems for collecting condensates is recommended.

5.3. Installing Without a Chimney

Installation of the pellet stove when there is no chimney should occur, as in figure 6, bringing the exhaust pipe (with a minimum internal diameter of 80 mm) directly out and above the roof. Properly attached double-walled stainless steel insulated pipes must be used to avoid condensation. A T-tube must be installed at the base of the pipe to allow periodic inspections and annual maintenance, as illustrated in figure 6. figure illustrates the basic requirements for installing the flue onto the unit.

DRAWN CHECKED ENG APPR

NAME

Pedro Sousa

DATE

10/08/15

Solid Edge

TITLE

REVISION HISTORY

REV DESCRIPTION DATE APPROVED

Inspeção

Mín. 50 cm

Min.

Máx. 60 cm

Figure 6 – Side view of the installation without a chimney, showing the inspection point.

REVISION HISTORY

REV DESCRIPTION DATE APPROVED

Mín.

REVISION HISTORY

REV DESCRIPTION DATE APPROVED

Mín. 4 m

Mín. 1 m Máx. 3 m

Máx.

l. > 3 -

O10 cm

O8 cm

REVISION HISTORY

REV DESCRIPTION DATE APPROVED

Mín. 2 m

Incl. >

Figure 7 – Examples of standard installations.

Failure to comply with the requirements would jeopardize the proper Working conditions of the stove and consequent loss of warranty. Comply with the instructions given in the diagrams.

Free Standing Fires operate with the combustion chamber in depression, so it is absolutely necessary to have a flue that adequately draws the combustion gases.

Fume duct material: The tubing must consist of 0.5mm thick rigid stainless steel, with fitting bindings to attach the different sections and accessories.

Insulation: Smoke ducts must be double wall insulated to ensure that the fumes do not cool during the course to the exterior, which would lead to improper drainage and condensation that could damage the appliance.

Output “T-tube”: Always attach to the output of the unit a "T-tube" with a damper.

Wind shield termination: A wind shield termination must be installed to avoid fume

back flow.

Chimney draught: The Figures below show three standard diagrams, specifying adequate lengths and diameters. Any other type of installation must guarantee a draught of 12 Pa (0.12 mbars) measured when hot and at the maximum power.

Ventilation: To get the optimum operation from the unit it is necessary that the installation location has an air inlet with a minimum section of 100 cm2, preferably near the back panel of the unit. The Free Standing Pellet Fire unit is

equipped with a round pipe (Ø 50 mm) that can be connected to the outside of the household. It is recommended that the connection pipe should measure up to

60cm long horizontally and run straight (without bends).

If the house is equipped with an air exhaust system (e.g. kitchen extractor fan), a top ventilation section must be installed, suitable to accommodate the different air exhaust systems existing in the household. The installation of the unit on locations near kitchen exhaust fans or fume extractors may prevent the unit from operating properly. It is recommended that the unit is disconnected when these extractors are working.

5.4. Installing With a Chimney

As shown in figure 8, the installation of the pellet stove brings the exhaust pipe (Ø80 mm) directly into the chimney. If the chimney is too large, it is recommended to pipe the smoke outlet with a flue having a minimum internal diameter of 80 mm. A T-tube must be attached to the base of the pipe to allow for periodic inspection and annual maintenance, as illustrated in figure 8.

T inspeção

Min 50

Figure 8 – Side view of the installation without a chimney, showing the inspection point.

The Free Standing Pellet Fire should not be operated in adverse weather conditions, because these may seriously impact the draught (particularly with very strong winds).

If the unit has not been used for a long period of time, before lightening the fire, check the unit to make sure that the flue pipes are clean and unblocked.

6. Fuel

The only fuel that should be used for the operation of the pellet stove. No other fuel can be used. Use only pellets certified by EN 14961-2 grade A1 with a diameter of 6 mm and a length that can range from 10 to 30 mm. The pellets may have a maximum humidity of 8% their weight. To guarantee a good combustion, the pellets must maintain these characteristics so it is recommended that they should be stored in a dry place. The use of different pellets will reduce the efficiency of the unit and cause deficient combustion.

Only certified pellets should be used and a sample must be tested before buying in bulk.

The physico-chemical properties of pellets (namely gauge, density and chemical composition) may vary within certain tolerances and accordance with each manufacturer. Please note that this may cause changes to the feeding process and, consequently, the need for different doses (more or less pellet quantity). Consequently it may be necessary to adjust the pellets quantity according to its quality, even if the pellets are certified.

The unit allows for an adjustment of ± 25% the pellet dosage at the start-up phase and at each power level (please see section 8.3.5 of this manual).

WARNING!

This unit may NOT be used as an incinerator.

7. Using the Free Standing Pellet Fire

Recommendations

Before starting up the unit, please check the following:

- Ensure the unit is properly connected to the power mains using the 230V AC power cable.

Figure 9 – Electric power plug

- Check if the pellet reservoir is supplied with pellets. Inside the pellet reservoir is a safety grid to prevent users from reaching the worm screw.

The combustion chamber of the stove and the door are built in

steel sheet painted with high temperature paint, releasing fumes during the first ignition due to the cure of the paint. Avoid touching the equipment during the first burn so as not to leave permanent marks on the paint because it’s going through a more plastic phase during its curing process. The cure of the paint occurs at about 300 ° C for 30 minutes.

Please make sure the room where the unit is installed has adequate air circulation; otherwise, the unit will not work properly. For this reason, it is important to check if there are any other air-consuming heating appliances present in the room (e.g. gas units, braziers, extractors, etc.); these should not be used simultaneously with the unit.

This Free Standing Pellet Fire unit has a probe for measuring the room temperature. This probe is attached to the grid on the rear panel (Figure 10). For a good reading of the room temperature, avoid the contact between the end of the probe and the unit surfaces. You may also attach the probe to the wall beside the unit.

Figure 10 – Room temperature probe

8. Remote Control

8.1. Infrared Remote Control

Figure 11 – Infrared remote control

The infrared remote control allows the user to turn the unit ON and OFF, control the fan airflow and increase or decrease the unit's power level.

8.2. Control and Display Panel

Figure 12 – Comand and display

Figure 13 – Comand keys

OFF

MODE

ESC

MAN

AUT

20.5ºC 16:03 OFF

a) Key to toggle between manual and automatic mode and exit menus (esc).

b) Key to access menus and confirmation key (ok).

c) Key to start/stop the unit and reset error messages.

d) Key to scroll menus to the left, to increase and reduce the fan flow and increase or reduce the set-point temperature.

e) Key to scroll menus to the right and increasing and to reduce the unit's power.

8.3. Display Information Summary

8.3.1. Selecting the Manual or Automatic Mode

Menu showing that the unit power is "off", the room temperature in ºC and Time.

OFF + OK

MODE

ESC

MAN

AUT

20.5ºC 16:03 OFF

Selecting the operating mode: To select the operating mode, press the “Mode” key

to select “Manu” for manual mode or “Auto” for automatic mode.

OFF + OK

MODE

ESC

MAN

AUT

Mode:AUTO Menu

Temp:30ºC Fan:5

Auto mode: In this mode, the unit is turned on at maximum power until reaching a

temperature 1ºC above the selected temperature (set point temperature). After reaching the selected temperature, the unit switches to the minimum operating power. The set-point temperature can be set between 5 and 40ºC by pressing the "-" key. The "+" key allows the user to set the fan speed between 1-5 or to automatic operation.

“Manu” mode”: In this mode, the unit will operate at the speed selected using the "-" key, ranging between 1 (minimum operating power) and 5 (maximum operating power)

8.3.2. Date and Time

Setting the date: press the Menu key twice until “Data” (Date) is displayed. Press “set” to see the following menu:

 Year

To set the year press “set”. The display starts to flash. Press the “+” or “-” key to

select the desired year and then “ok” to confirm. Press "esc" to return to the "Data" (Date) menu, then press "+" to scroll to the next menu. The “Mês” (Month) menu is

displayed.

 Month

To set the month press “set”. The display starts to flash. Press the “+” or “-” key to

select the desired month and then “ok” to confirm. Press the "+" key to scroll to "Dia

do mês" (Day of the month) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 4 Set < Mês >

 Day of the month

To set the day of the month press “set”; the display starts to flash. Press the “+” or “-“ key to select the desired day and then press “ok” to confirm. Press the "+" key to scroll to the "Dia" (Day) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 30 Set < Dia Num. >

 Day

To set the day of the week press “set”. The display starts to flash. Press the “+” or “-”

key to select the desired day and then “ok” to confirm. Press the "+" key to scroll to

the "Time" (Hour) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 2a Set < Dia >

 Time

To set the time press “set”; the display starts to flash. Press the “+” or “-“ key to

select the desired time and then press “ok” to confirm. Press the "+" key to go to the

"Minutos" (Minutes) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 16 Set

< Hora >

 Minutes

To set the minutes press “set”. The display starts to flash. Press the “+” or “-” key to select the desired minutes and then “ok” to confirm. Press the “Esc” key to exit.

8.3.3. Timer

The unit is equipped with a timer that allows the unit to be turned on or off at a specified time.

 Activation

To enable the timer press “set”. The “habilitação” (activation) menu is displayed. The timer may only be activated after setting the configurations, as shown in the following paragraph.

To activate the Timer mode, press “Set” - the display starts to flash. Press the “+” or “-" key to select “On” or “Off” and then “Ok” to confirm. Press the "+" key to scroll to the "Carga Perfil" (Profile Load) menu.

There are 10 weekly programmes available on the Timer (see item 17 in the attachments). The selected programme runs from Monday to Friday and from Saturday

to Sunday. Press “set”; the display starts to flash. Press the “+” or “-“ key to select the desired programme and then press “ok” to confirm. Press the "+" key to go to menu

"Reiniciado" (Reset).

This menu allows you to delete any programme settings. To do this, press "set". The "Confirmar?" (Confirm?) appears. Press "set" again to confirm that you want to delete the settings or "esc" to exit.

OFF + OK

MODE

ESC

MAN

AUT

esc Set

< Reiniciado >

The unit's programmer lets you choose from 6 different programmes for each day of the week. To set up programmes “P1” to “P6”, select the desired programme using the “-” and “+” keys, and press “set” to select. The "P1 Habilitação" (P1 Activation) menu appears.

OFF + OK

MODE

ESC

MAN

AUT

esc Set

< Prog. 1 >

Press "Set" again and when the display starts to flash, press the "+" or "-" keys to select "On" or "Off". Press "ok" to confirm the selection. Press the "+" key to go to the "P1 A. Inicio" (P1 A. Start) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc On Set <P1 Habilita >

To set the starting time for Programme P1, press “set”. The display starts to flash. Press the “+” or “-“ key to select the time and then press “ok” to confirm. Press the

"+" key to go to the "P1 A. Stop" menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 6:15 Set <P1 H. Inicio >

To set the stopping time for Programme P1, press “set”. The display starts to flash. Press the “+” or “-“ key to select the time and then press “ok” to confirm. Press the

"+" key to go to the "P1 Temp. (P1 Air Temp.) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 20:15 Set

To set the set point temperature for Programme P1, press “Set”. The display starts

to flash. Press the “+” or “-" key to select the desired temperature, followed by “Ok” to confirm. Press the "+" key to go to the "P1 Temp. Água” (P1 Water Temp.) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 18ºC Set <P1 Temp. Ar >

To set the operating power level (1 to 5) of Programme P1, press “Set”. The display starts to flash. Press the “+” or “-" key to select the desired power level (1 to 5), and then “Ok” to confirm. Press the "+" key to go to the "P1 Dia" (P1 Day) menu.

To select the days of the week that you want P1 Programme to run, press "set" and then select the day of the week using the “-” and “+” keys. Press “set”. The display starts to flash. Select "On" or "Off" using the "-" and "+" keys. Press "ok" to confirm the selection. Press the "esc" key to go to the "P1 Dia" (P1 Day) menu. Press "esc" twice and then "+" to access the "Configurações" (Configuration) menu.

Repeat the above steps for programmes P2 to P6.

Note:

- Once the programmes are set, remember to enable them on the "Habilitações" (Activation) menu.

- There can only be one enabled profile in the Timer, either weekly or daily (they do not operate simultaneously).

8.3.4. Sleep (this menu is displayed only while the unit is operating).

The "Sleep" menu allows you to setup the time you want the unit to turn off.

OFF + OK

MODE

ESC

MAN

AUT

esc OFF Set

SLEEP

Press "set". The display starts to flash. Select the desired time using the "-" and "+" keys. After choosing the time, press "ok" to confirm. Press "esc" to return to the menu and "+" to go to the configuration menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 22:00 Set

SLEEP

8.3.5. Info

This menu contains information on the Free Standing Fire unit. Press "set"; the "Código de Ficha" (File Code) menu appears.

Software code / Motherboard firmware. Press the "+" key to scroll to the “Código de

Segurança” (Security Code) menu.

Software code / Security firmware. Press the "+" key to scroll to the “Código Display”

(Display Code) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 520420

< ódigo Seguranç >

Software code / Display firmware. Press the "+" key to scroll to the “Código de Parâmetros” (Parameter Code) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc 500308

< Código Display >

Parameter code. Press the "+" key to scroll to the “Horas de Trabalho” (Operation

hours) menu.

This menu shows the unit's current operating hours.

OFF + OK

MODE

ESC

MAN

AUT

esc 144

< de Funcioname >

This menu shows the number of operating hours the unit has registered since its last servicing.

OFF + OK

MODE

ESC

MAN

AUT

esc 144

< oras de Serviç >

The number of hours at which the next servicing should take place.

This menu shows the phase/status of the free standing fire.

Fume extractor operating speed (rotation per minute).

OFF

MODE

ESC

MAN

AUT

esc 49 rpm

< Expulsor Fumos >

Theoretical pellet consumption.

Fume temperature.

OFF

MODE

ESC

MAN

AUT

esc 18ºC < emperatura Fum >

Worm drive rotation "On" time.

8.3.6. Settings Menu

To modify the unit's settings, press "Set". The "Língua" ("Language") menu should then appear, allowing the user to choose a set language.

OFF + OK

MODE

ESC

MAN

AUT

esc Set

< Configurações >

 Language

To select the language, press “set”. Using the “+” or “-” keys, select the language (Pt – Portuguese; Nl – Dutch; Gr – Greek; Tr – Turkish; It – Italian; En – English; Fr – French; Es – Spanish; De – German). Press "ok" to confirm. Press the "+" key scroll go to the "Eco" menu.

 Eco mode

When the “ECO” mode is enabled at the same time as the Thermostat feature, the unit

will operate at maximum power until the thermostat opens contact (NO). The unit then will operate at minimum power for a pre-set period of time (Shutdown delay time: factory setting: 20 minutes). Once the pre-set time is elapsed, the unit shuts down. At the start of the Shutdown phase, another timer for a different pre-set period of time is triggered (Start-up delay time: factory setting: 20 minutes), that will make the unit enter the activation phase, when the thermostat closes contact (NC) Start-up delay time (Delay time On): The delay time that elapses between the moment the thermostat closes (NC) until the unit is activated. Shutdown delay time (Delay time Off): The delay time that elapses between the moment the thermostat opens (OC) until the unit starts to shutdown.

Note: When using the feature for the first time, you must press the On/Off button in the display. To enable the eco mode, press “set”. The display starts to flash. To activate the eco mode, press "set". The display starts to flash. Select "On" or "Off" using the "-" and "+" keys. Press "set" to confirm the selection. Press "esc" to return to the previous menu and then press "+" to go to the "Iluminação" (Lighting) menu

OFF + OK

MODE

ESC

MAN

AUT

esc Off Set < Eco >

 Lighting

To select lit screen, press “set”. The display starts to flash. Press the "+" or "-" key to select the time for the screen to light up, or select "On" to keep the light permanently on. Press “ok” to confirm. Press the "+" key to go to the "Controlo remoto" (Remote control) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc On Set < Iluminação >

 Remote control

This feature enables and disables the remote control, when the user wants to operate the unit's thermostat remotely. Press "Set" and use the "+" and "-" keys to select the "On" or "Off" mode. Press "Ok" to confirm. Press the “+” key to go to the “Unidade de temperatura” (Temperature units) menu.

OFF + OK

MODE

ESC

MAN

AUT

esc On Set

Note: Some TV remote controls share the same frequency as the unit’s remote control, possibly influencing the unit's operation. If this is the case, it is recommended to disable the remote control feature.

 Temperature unit (ºC/ºF)

To select ºC / ºF, press “set”. The display starts to flash. Press the “+” or “-” key to select “ºC”, “ºF” or “Auto”, and then “ok” to confirm. Press the "+" key to go to the "Combustion recipe" menu.

OFF + OK

MODE

ESC

MAN

AUT

esc Auto Set < ºC / ºF >

 Combustion recipe

Press "set" to display the "Combustão receita" (Combustion recipe) menu.

- Pellet

This feature allows the user to increase or decrease by 25% the pellet quantity during the start-up and power process. Press "set". The display starts to flash. Press "+" or "-" to increase or decrease (between -10 to +10), as required. Each unit

must be multiplied by 2.5 to obtain the correct percentage. Press “ok” to confirm. Press

the "+" key to go to the "Ar" (Air) menu.

- Air

This feature allows the user to increase or decrease by 25% the rotation speed of

the fume extractor during the start-up and power stages. Press “set”. The

display starts to flash. Press the "+" or "-" key to increase or decrease (from -10 to +10), as required. Each unit must be multiplied by 2.5 to obtain the correct

percentage. Press “ok” to confirm. Press "esc" to return to the "Receita de pellets"

(Pellet recipe) menu and then press "+" to go to the "Carga pellet" (Pellet loading) menu.

 Pellet loading

This function enables the worm screw motor to be turned on and fill the channel when it is empty so that the ignition does not fail. Press "set"; the "ok" option appears. Press "ok" to activate the drive; the message "habilitada" (enabled) is displayed. Press "esc" to stop. Press the "+" key to go to the "Limpeza" (Cleaning) menu.

 Cleaning

This feature allows you to clean the burning basket manually. Press "set"; the "ok" option appears. Press "ok" to start the cleaning procedure; the "Habilitada" (Enabled) message is displayed. To stop, press "ok". Press the "+" key to go to the "Técnico" (Technical) menu.

The technical menu is not available to the end user.

8.3.7. Technical Menu

This feature allows the user to adjust the unit's different parameters. Pressing "set" displays the "password" menu to enter the technical menu.

Press "Ok"; the letter “A” starts to flash. Using the “+” and “-” keys, select the desired letter. Press "Ok" to confirm; the numbers “00” start to flash. Using the “+” and “-” keys, select the desired number. Confirm by pressing "OK" to go to the “Configurações Gerais” ("General Settings") menu.

OFF + OK

MODE

ESC

MAN

AUT

esc A 00 Ok < Password >

Note: The password is only provided to authorised technicians

9. Start-up

After loading the pellets into the hopper (see chapter 9.2), press and hold the ON/OFF button for 3s, to start the stove. During the lighting phase, the display will show the message “Ativação” (Activation) until this phase is completed.

The pellets are fed through the supply channel to the burning pot (combustion chamber), where they will be ignited using an igniter. This process may take 5 to 10 minutes, depending on whether the worm screw used to push through the pellets has been previously filled or not. Once the ignition phase is completed, the message "On" appears on the display. The heating power can be adjusted at any time by pressing the power selection button for approximately 1 second. You can select from the five pre-set power levels that are available. The selected power is indicated on the display. The initial power status at each start-up will correspond to the power level set before the last stop.

Important notice: Before starting the machine check that the baffle plate

is correctly positioned.

9.1. Stop

The stop order of the device is carried out by pressing the ON / OFF button for 3s. The display will show “Desativação” (Disabling) until full completion of this phase. The extractor will operate until the fume temperature of 64ºC is reached, to guarantee that all the material has been burnt.

9.2. Turning Off the Unit

You should only switch off the appliance after you have completed the shutdown procedure, make sure the display shows "Off". If necessary, disconnect the Power supply.

10. Instruction for Installing the Casings

10.1. Installing the Casings K100.

Before installing the casings you should check immediately whether the packing is complete and in perfect condition, possible damages or lack of element must be reported and marked before proceeding with its installation. This manual describes how to install the casings for the K100 unit.

This unit is available with different casing layout options: K2, Himalaia, Fuji, Pico and Kili. To assemble the casings the Installer must have available:

Figure 14 – Material required to install the casings

IMPORTANT NOTICE: Before installing the casings, the machine must be switched off (remove the mains plug).

To assemble some of this models, each kit must include the following parts:

 Pico (metal and wood version)

Figure 15 – Pico Kit.

Star shaped

screwdriver

PH2 screw

Open-end wrench

No. 10

 Kili (metal, wood and ceramics version)

Figure 16 – Kili Kit.

 K2

Figure 17 – K2 Kit.

 Himalaia

Figure 18 – Himalaia Kit.

 Fuji

Figure 19 – Fuji Kit.

a) Place the display located inside the pellet hopper on the back of the unit, as shown in Figure 20. To perform this task, slightly unfasten the screws located in the rear of the unit. When securing the display it may be necessary to adjust the height.

Figure 20 – Placing the display

Notice: When installing the display handle it with care because there is a cable from the central unit of the stove connected to it. Disconnecting this cable will prevent the proper operation of the equipment. b) Fit the lower holes on the side covers (figure 21-a) to the guides located at the bottom of the machine (Figure 21-b).

a) b)

Figure 21– Bottom side attachment of the casings:

c) Next, attach the side casing by sliding it downwards. During the assembly of the casing, make sure the flap on the top side (1) is placed overlapping the structure and, simultaneously, covering the rear side of the unit on the outside, as shown in Figure 22-b.

a) b)

Figure 22 – Attaching the side casings

d) Repeat the process described in b) and c) in this manual for the other casing and secure the side parts using four screws from the kit, two on each side, as shown in Figure 23.

Notice: the sides are symmetrical.

Figure 23 – Attaching the side casings the top of the unit

e) Secure the side casings to the back of the unit using 10 screws from the kit, as shown in Figure 23.

Figure 24– Attaching the side casings

f) Kili and Pico models require the execution of an intermediate set of tasks before placing the cover. For models with painted metal sides and high temperature-resistant PVC coating (imitating wood or fabric), the sides should be attached by sliding them downwards into the grooves located in the unit's structural side parts. (See Figure 25)

Figure 25 – Placing the side casings

Note: To align the grooves in the metallic sides with the grooves in the structure, the hole illustrated in (1) must be positioned at the bottom of the unit.

g) To place Kili’s glass or ceramic front panels, before performing the previous procedure, the metal side tabs in the side structure (see Figure 26) must be bent inwards to secure the parts onto the structure. (There are 6 metal side tabs to bend)

Figure 26 – Ceramics and glass supports

The cover is equipped with four guide pins (1) in the bottom to ensure its proper placement. These guide pins must be fitted onto the springs in located in the structure. Important notice: You may need to gently press the guide pins onto the structure to secure them.

Figure 27 – Securing the cover

IMPORTANT NOTICE: Before installing the unit, be sure to read the instruction manual.

10.2. Installing the Casings K300 and K400.

Before installing the casings, you should check if the package is complete and in good condition. Any possible damage or missing elements should be reported before proceeding with the installation. This manual describes how to install the casings for the K300 and K400 models. This unit is available with different casing layout options. To install the casings, the installer must have available:

Figure 28 – Material required to install the casings.

IMPORTANT NOTICE: Before installing the casings, the machine must be switched off (remove the mains plug).

To assemble some of these models it is necessary that in each of the kit's contain the following parts:

 Pine/Pine Oak

Open-end wrench

Nº10 and Nº8

Hexagonal Key

Interior

Nº5 and Nº4

CA01050051 - Cover Pine White (K300) CA01050052 - Cover Pine Bordeaux (K300) CA01050054 - Cover Pine Oak (K300) CA01050106 - Cover Pine White (K400) CA01050107 - Cover Pine Bordeaux (K400) CA01050109 - Cover Pine Oak (K400)

CA01050189 - Grill K300 PINE/LEAF PRETO CA01050192 - Grill K400 PINE/LEAF PRETO

Star shaped

screwdriver

PH2 screw

1x Set of layers

(A) - 4x Screw. DIN 912 M5x12 (B) - 2x Nut M5 DIN 6923 (C) - 2x Screw. DIN 7981 4,2x9,5

Figure 29 – Pine Kit.

 Leaf

PA1060G007 – Cover Puller White (K300/K400) PA1060G008 – Cover Puller Black (K300/K400) PA1060G009 – Cover Puller Bordeaux (K300/K400)

CA01050195 - Thin top K300/K400 Pine/Leaf/Aspen

CA01050189 - Grill K300 PINE/LEAF PRETO CA01050192 - Grill K400 PINE/LEAF PRETO

CA01050065 - Cover Leaf Oak (K300) CA01050066 - Cover Leaf Cream (K300) CA01050068 - Cover Leaf Bordeaux (K300) CA01050070 - Cover Leaf Black and White (K300) CA01050110 - Cover Leaf Oak (K400) CA01050111 - Cover Leaf Cream (K400) CA01050113 - Cover Leaf Bordeaux (K400) CA01050115 - Cover Leaf Black and White (K400)

1x Set of layers

(A) - 4x Screw. DIN 912 M5x12 (B) - 2x Nut M5 DIN 6923 (C) - 2x Screw. DIN 7981 4,2x9,5

Figure 30 – Leaf Kit.

 Aspen

CA01050190 - Grill K300 ASPEN PRETO CA01050193 - Grill K400 ASPEN PRETO

CA01050072 - Cover Aspen Black (K300) CA01050073 - Cover Aspen Corten (K300) CA01050074 - Cover Aspen Oak (K300) CA01050075 - Cover Aspen Cream (K300) CA01050076 - Cover Aspen Black and White (K300) CA01050117 - Cover Aspen Black (K400) CA01050118 - Cover Aspen Corten (K400) CA01050119 - Cover Aspen Oak (K400) CA01050120 - Cover Aspen Cream (K400) CA01050121 - Cover Aspen Black and White (K400)

PA1060G007 – Cover Puller White (K300/K400) PA1060G008 – Cover Puller Black (K300/K400) PA1060G009 – Cover Puller Bordeaux (K300/K400)

CA01050195 - Thin top K300/K400 Pine/Leaf/Aspen

1x Set of layers

(A) - 4x Screw. DIN 912 M5x12 (B) - 2x Nut M5 DIN 6923 (C) - 2x Screw. DIN 7981 4,2x9,5

Figure 31 – Aspen Kit.

 Olive

CA01050078 - Cover Lat. Olive White (K300) CA01050079 - Cover Lat. Olive Bordeaux (K300) CA01050086 - Cover Lat. Olive Black (K300) CA01050089 - Cover Lat. Olive Grey (K300) CA01050126 - Cover Lat. Olive White (K400) CA01050127 - Cover Lat. Olive Bordeaux (K400) CA01050129 - Cover Lat. Olive Black (K400) CA01050132 - Cover Lat. Olive Grey (K400)

CA01050190 - Grill K300 ASPEN PRETO CA01050193 - Grill K400 ASPEN PRETO

PA1060G007 – Cover Puller White (K300/K400) PA1060G008 – Cover Puller Black (K300/K400) PA1060G009 – Cover Puller Bordeaux (K300/K400)

CA01050195 - Thin top K300/K400 Pine/Leaf/Aspen

1x Set of layers

(A) - 6x Screw DIN 912 M5x12 (D) - 1x Nut M6 DIN 6923 (E) - 1x Screw DIN 912 M6x14 or

1x Screw ISO 3780 M8x12

(B) - 2x Nut M5 DIN 6923 (F) - 1x Screw DIN 7981 4,2x13 (C) - 12x Screw DIN 7981 4,2x9,5

or 1x Screw ISO 3780 M5x12

Figure32- Olive Kit.

CA01050134 - Cover Sup. Olive White (K300) CA01050135 - Cover Sup. Olive Bordeaux (K300) CA01050136 - Cover Sup. Olive Black (K300) CA01050137 - Cover Sup. Olive Grey (K300) CA01050200 - Cover Sup. Olive White (K400) CA01050201 - Cover Sup. Olive Bordeaux (K400) CA01050202 - Cover Sup. Olive Black (K400) CA01050203 - Cover Sup. Olive Grey (K400)

CA01050206 - Cover Lat. Int. Olive White (K300) CA01050207 - Cover Lat. Int. Olive Bordeaux (K300) CA01050208 - Cover Lat. Int. Olive Black (K300) CA01050209 - Cover Lat. Int. Olive Grey (K300) CA01050210 - Cover Lat. Int. Oak (K300) CA01050091 - Cover Lat. Int. Olive White (K400) CA01050092 - Cover Lat. Int. Olive Bordeaux (K400) CA01050093 - Cover Lat. Int. Olive Black (K400) CA01050094 - Cover Lat. Int. Olive Grey (K400) CA01050198 - Cover Lat. Int. Oak (K400)

PA1060G007 – Cover Puller White (K300/K400) PA1060G008 – Cover Puller Black (K300/K400) PA1060G009 – Cover Puller Bordeaux (K300/K400)

a) Fit the top plate as shown in figure 33. To ensure that the top is properly seated, it contains four pins on the bottom that should fit the springs in the frame.

1º - Placement of the top - K300 and K400

Figure 33 – Top cover placement

b) On Pine, Leaf and Aspen equipment. Fit the front grille, matching the holes in the grille to the holes in the appliance (figure 34).

2º - Grid placement - K300 and K400

Figure 34– Fitting the front grille

Models Pine, Leaf and Aspen

Model Olive

1º (Pine, Leaf and Aspen)

1º (Olive)

2º (Pine, Leaf and Aspen)

c) In the upper part of the grate, fasten with two screws C (DIN 7981 4,2x9,5) directly to the cover previously placed, then fix with two screws A (DIN 912 M5x12) and use nuts B (Nuts M5 DIN 6923), finally , with two screws A (DIN 912 M5x12) attached to the lower part directly on the machine, as shown in figure 35.

Figure 35– Front grille tightening

d) In case of Olive equipment, before fitting the front grille to the equipment, the upper back piece must be joined to the grid, matching the holes of the grid with the holes of the back (figure 36) and join them with two screws A (DIN 912 M5x12) and two nuts B (Nuts M5 DIN 6923).

Figure 36– Joining the front grille with the top backtack

A C C A A

2º (Pine, Leaf and Aspen)

2º (Olive)

e) Subsequently, fit the assembly to the equipment, using four screws A (DIN 912 M5x12) as shown in figure 37.

Figure 37– Front grille assembly

3º - Registration Bar Placement - K300 and K400

f) Then, pull the registry bar forward (figure 38 - a), match the hole of the shaft and the hole of the blade and join them with a screw E (DIN 912 M6x14) or screw (ISO 3780 M8 X12). If using the first screw, use a nut D (Nuts M6 DIN 6923) as shown in figure 38-b.

Figure 38– Registry pad grip

2º (Olive)

3º (Olive)

g) Then place the side covers. On Pine and Leaf equipment, first fit the tabs 1 on the slots 2 and then the bolts 3 of the side covers on the springs 4 of the equipment, as shown in figure 39.

4º - Laying the sides - K300 and K400

Figure 39 – Assembly of the Pine and Leaf covers

h) On the Aspen equipment, first fit the lower holes 5 of the side covers into the guides 6 at the bottom of the machine, then in the downward direction to fit the tabs 7 in the slots 8, as shown in Figure 40.

4º (Pine and Leaf)

4º (Aspen)

Figure 40 –Assembly of the Aspen covers

i) Finally, screw C (DIN 7981 4,2x9,5), in hole 9, as shown in fig.41.

Figure 41 – Assembly of Aspen covers

j) On the Olive equipment, before attaching the casing, you have to attach the front cap part with the casing, matching the holes of the cap with the holes in the casing (figure 42) and join them with 6 screws C (DIN 7981 4,2x9.5).

7 8 9

4º (Aspen)

Figure 42 – Union of the covers with the frontal shot

k) Then place the side covers; first fitting the tabs 10 on the slots 11 and then fitting the bolts 12 of the casing on the springs 13, as shown in Figure 43.

1º

2º

3º

4º (Olive)

Figure 43 – Assembly of Olive covers

l) To finalize, mount the bottom cap of the equipment as shown in figure 44, open the door and fit the lower cap piece on the base of the equipment, matching the drilling of the part with that of the equipment and then assemble it with a F screw (DIN 7981 4,2x13) or screw (ISO 3780 M5x12).

5º - Placement of the bottom cap - K300 and K400

Figure 44 – Fixation of the lower cap of the Olive

4º (Olive)

5º (Olive)

m) To complete the installation of the casings of any model described above, we will install the handle by following the steps described below. Remove the handle base with hexagon wrench nº5 (Figure 45-a) and attach the handle tube (Figure 45-b), retighten the handle base in the reverse direction to Figure 45-a.

6º - Handle placement - K300 and K400

a) b)

Figure 45 – Handle fitting

10.3. Installing the Casings Alpes K400.

Before installing the casings, you should check if the package is complete and in good condition. Any possible damage or missing elements should be reported before proceeding with the installation. This manual describes how to install the casings for the Alpes K400. This unit is available with different casing layout options. To install the casings, the installer must have available:

Figure 46 – Material required to install the casings.

Star shaped

screwdriver

PH2 and PH3 screw

Open-end wrench

Nº10 and Nº8

Hexagonal Key

Interior

Nº6 / Nº5 / Nº4 / Nº3

6º (Pine, Leaf, Aspen and Olive)

 Alpes K400

Assembly (kit 1)

CA01050211 – Side and top cover (K400)

This assembly includes the following elements:

(1) - Right lateral structure (2) –Top cover (3) - Humidifier (4) - Left lateral structure (5) - Finishing front support (6) - Front grille (7) - Register (8) – Handle Tube

(A)- 10 x Screw DIN 912 M5x14 (E) – 1x Screw DIN 912 M6x14 or 1x Screw ISO 7380 M8x12

(B)- 6x Nut M5 DIN 6923 (G) - 2x Screw DIN 7981 5.5x13 (C) - 2x Screw DIN 7981 4,2x9,5

Figure 47-Assembly kit 1 Alpes K400

Assembly (kit 2)

CA01050001 - Cover Alpes Blue (K400) CA01050002 – Cover Alpes Bordeaux (K400) CA01050003 - Cover Alpes Corten Light (K400) CA01050004 - Cover Alpes Dark Corten (K400) CA01050005 - Cover Alpes Red (K400) CA01050006 – Cover Alpes Grey (K400) CA01050007 – Cover Alpes Stainless steel (K400)

CA01050008 – Cover Alpes Orange (K400)

CA01050209 - Cover Alpes Black (K400) CA01050210 – Cover Alpes Green (K400) CA01050211 – Cover Alpes White (K400) CA01050212 – Cover Alpes Yellow (K400)

This assembly includes the following elements:

(1) – Side covers (2) – Top Finish Front (3) – Humidifier top (4) - Bottom finish front

(F)- 1x Screw DIN 7981 5,5x13 or 1x Screw ISO 7380 M5x12

Figure 47-Assembly kit 2 Alpes K400

 Alpes K300

Assembly (kit 1)

CA01050212 – Side and top cover (K300)

This group includes the following elements:

(1) - Right lateral structure (2) – Top cover (3) - Humidifier (4) - Left lateral structure (5) - Front grille (6) - Register (7) – Handle Tube

(A)- 8 x Screw DIN 912 M5x14 (E) – 1x Screw DIN 912 M8x14 or 1x Screw ISO 7380 M8x12

(B)- 4x Nut M5 DIN 6923 (G) - 2x Screw DIN 7981 5.5x13 (C) - 2x Screw DIN 7981 4,2x9,5

Figure 47-Assembly kit 1 Alpes K300

Assembly (kit 2)

CA01050013 - Cover Alpes Blue (K300) CA01050014 – Cover Alpes Bordeaux (K300) CA01050015 - Cover Alpes Corten Light (K300) CA01050016 - Cover Alpes Dark Corten (K300) CA01050017 - Cover Alpes Red (K300) CA01050018 – Cover Alpes Grey (K300) CA01050019 – Cover Alpes Stainless steel (K300)

CA01050020 – Cover Alpes Orange (K300)

CA01050021 - Cover Alpes Black (K300) CA01050022 – Cover Alpes Green (K300) CA01050023 – Cover Alpes White (K300) CA01050024 – Cover Alpes Yellow (K300)

This assembly includes the following elements:

(1) – Side layers (2) – Top Finish Front (3) – Humidifier top (4) - Bottom finish front

(F)- 1x Screw DIN 7981 5,5x13 or 1x Screw ISO 7380 M5x12

Figure 47-Assembly kit 2 Alpes K300

In the following paragraphs of this chapter it will be shown how to proceed with the assembly of the K400 Alpes and K300 Alpes equipment. The assembly process is very similar, differing only in the side frame assembly.

a) Before beginning with the assembliy of the casings you must remove the display

stand from the equipment by loosening the four screws shown in figure 48.

Very important: These screws will be reused a posteriori. Use extreme caution when removing the display, so as not to disconnect it from the cable connecting it to the machine's control unit.

Figure 48 – Removing the display on the machine.

b) With the display support removed, cover the holes that have been opened inside

the equipment using 2 of the screws removed in line a.

Very important: With this step we prevent the entry of unwanted air into the combustion of the equipment.

Figure 49 – Placement of the screws.

1º (Alpes K400 and Alpes K300)

2º (Alpes K400 and Alpes K300)

c) Remove the rubber seal from the equipment. Very important: This component will be reused later.

Figure 50 – Removing the rubber seal on the equipment.

d) Insert the rubber seal, removed from indent c on the top cover of kit 1, as shown in figure 51.

Figure 51 – Placement of the rubber seal on the top cover

3º (Alpes K400 and Alpes K300)

4º (Alpes K400 and Alpes K300)

e) Screw the display support with the two screws removed in indent a, as shown in figure 52.

Figure 52 – Fixation of the display in the correct position on the equipment structure.

f) Place the top cover on top of the equipment frame and match it with the holes shown in figure 53-B. Very important: Be careful when placing the cover to avoid damaging the display connection cable to the control unit and the paint of the display stand. In this case you should ensure that the top is centered relatively to the structure of the equipment.

a) b)

Figure 53 – Placing the top cover on the equipment frame

5º (Alpes K400 and Alpes K300)

6º (Alpes K400 and Alpes K300)

g) Tighten the top plate using two screws A (DIN 912 M5x12) and two nuts B (DIN 6923 M5) in the rear holes marked in the previous figure.

Figure 54 – Fixing the top of the equipment frame

h) Fasten the display to the top by screwing two screws G (DIN 7981 5,5x13), as shown in figure 55. Very important: It may be necessary to center the display relative to the center axis of the top so you should loosen the screws and move the display horizontally until it is

centered, tighten the screws again.

Figure 55 – Placing the top on the equipment frame

6º (Alpes K400 and Alpes K300)

7º (Alpes K400 and Alpes K300)

i) Place and fasten the front grille of kit 1 using four A screws (DIN 912 M5x12), as

shown in figure 56.

a) b)

Figure 56– Front grille assembly

j) Then pull the rod from the log forward (figure 57-a), match the hole of the rod and the hole of the blade and join them with a screw E (DIN 912 M6x14) or spindle (ISO 3780 M8 X12). If using the first screw, use a nut D (Nuts M6 DIN 6923) as shown in figure 57-b.

a) b)

Figure 57– Registry blade assembly

A A A

8º (Alpes K400 and Alpes K300)

9º (Alpes K400 and Alpes K300)

k) In the case of the Alpes K400, fit the support in kit 1, with the finishing front

included in kit 2. Assemble these parts using two C screws (DIN 7981

4.2x9.5) as shown in Figure 58-B.

In the case of the K300 Alpes it is not necessary to carry out this operation.

a) b)

Figure 58 a and b – Finishing front grip Alpes K400

Figura 58 c– Finishing front Alpes K300

10º (Alpes K400)

10º (Alpes K300)

l) Depending on the equipment, fit the assembly previously mentioned into the equipment structure as shown in Figure 59-A or Figure 59-B. Important: You must fit some protrusions located on the front finishing grille (see figure 58-B and C) tothe front grille to ensure correct positioning (see figure 59-C).

a) b)

Figure 59– Placing the Finishing Frontal on the Machine

10º (Alpes K400)

10º (Alpes K300)

10º (Alpes K400 and Alpes K300)

m) Tighten the front end and the trim plate using two screws A (DIN 912 M5x12) and two nuts B (DIN 6923 M5) in the holes prepared for the purpose see figure 60-A Important: Ensure that the front is aligned with the top, it may be necessary to apply a little force to adjust the parts. In the Alpes K300 it is not necessary to carry out any operation of this kind.

Figure 60– Finishing front panel grip on equipment Alpes K400

n) In order to place the side casings in the case of the Alpes K400, slightly fold

outwards some tabs that are at the top in order to facilitate the assembly of the part see figure 60-A. In the case of the Alpes K300, it is not necessary to carry out this process even though it has a slight tab see figure 60-B.

a) b)

Figure 61– Fold the upper tabs on the structural sides.

10º (Alpes K400)

11º (Alpes K400)

o) To assemble the structural side, in a first step you must fit the lower hole (1) on the

front bottom guides (2) and simultaneously the three fittings (3) into slots of the structure of the equipment (4).

a) b)

Figure 62– Bottom fitting of side frames.

Figure 63 – Lateral attachment of lateral structures.

12º (Alpes K400 and Alpes K300)

13º (Alpes K400 and Alpes K300)

p) The upper tab r previously mentioned must pass between the finish front and the structure of the machine as shown in figure 64. In the case of Alps K300 Tab is not visible.

a) b)

Figure 64 – Attach the tabs to the side frames.

q) After attaching the sides, tighten these to the equipment frame. In the case of the

Alpes K400 using two screws A (DIN 912 M5x12) and two nuts B (DIN 6923 M5), in the prepared holes see figure 65-a and B.

a) b)

Figure 65 – Fixing of the structural sides.

14º (Alpes K400)

r) For the Alpes K300, using two screws A (DIN 7981 4,2x9,5) tighten the sides in the holes prepared for the effect see figure 65-c.

Figure 65 c – Assembly of the structural sides Alpes K300

s) To install the finishing side covers, insert the eight fittings (6) into the grooves in the

side frame that was previously fitted (5).

a) b)

Figure 66 – Placement of the side cover panels

14º (Alpes K300)

15º (Alpes K400 and Alpes K300)

s) Then fix the lower cap of the equipment as shown in figure 67, opening the door and placing the lower cap at the base of the equipment, matching the drilling of the part with that of the equipment and then fixing it with a screw F ( DIN 7981 4.2x13).

a) b)

Figure 67 – Fixing lower trim finish

t) To install the handle, remove the handle base, which is in the door with the hexagonal key n5 (see figure 68-a) and apply the kit tube 1 (see figure 68-b), and then tighten the previously removed, in the opposite direction to Figure 68-a.

a) b)

Figure 68 – Attaching the equipment handle

16º (Alpes K400 and Alpes K300)

17º (Alpes K400 and Alpes K300)

u) To complete the assembly of the equipment, insert the humidifier (7) and its cover

(8) in the sequence shown in figure 69 on top of the upper finishing face.

Figure 69 – Humidifier placement on the equipment

10.4. Pellet Reservoir Lid

To access the pellet reservoir, open the lid on the top of the unit. (Figure 70)

Figure 70 – Opening the pellet hopper

18º (Alpes K400 and Alpes K300)

10.5. Filling the Pellet Reservoir

1 – Open the pellet reservoir lid on the top of the unit, as shown in Figure 70.

2 – Empty the pellet bag into the reservoir, as shown in Figure 71.

Figure 71 – Refilling the pellet reservoir

3 – Turn on the unit and close the lid.

11. Maintenance

11.1. Daily Maintenance

The Free Standing Pellet Fire unit requires careful maintenance (see label with the maintenance instructions in chapter 14 or located on the pellets lid, Figure 72). The most important thing is to periodically remove the ashes from the pellet burning chamber. For your convenience, you may use a household vacuum cleaner. The cleaning operation must be performed after burning approximately 66lbs (30kg) of pellets. Note: However, before cleaning, the unit must be turned off and the unit should be allowed to cold off to prevent any accident.

Figure 72 – Maintenance instruction label

11.1.1. Cleaning the glass

The glass can only be cleaned when it is completely cold; Must be cleaned with a suitable product in accordance with the instructions for use and to prevent the product from reaching the sealing cord and painted metal parts - so as not to cause undesired oxidation. The rope gasket is fixed with glue so any contact with water or any other liquids must be avoided.

Figure 73 – Incorrect cleaning of the glass

a) b)

Figure 74 – Cleaning the glass: a) moisten a soft cloth with liquid; b) clean the glass using the cloth

11.1.2. Cleaning the Unit

To perform this maintenance, pull the cleaning bar from the heat exchanger (a), then open the door (b), vacuum the ash and clean the burner (c).

a) b)

Figure 75 – Cleaning bar and door lock

11.2. Weekly Maintenance

In weekly maintenance you must perform all the daily cleaning tasks described in the previous point; you should also remove the ash basket (Figure 77), the burner (Figure

76), and vacuum the ash from both. It is also necessary to clean the interior of the salamander by opening the trapdoor, as shown in figure 79. Finally, assemble the parts in the reverse order from which they were removed and close the appliance door.

a) b)

Figure 76– a) Grid; b) Burner basket

Figure 77 – Ash basket

Figure 78 – Cleaning the burner basket

a) b)

Figure 79 – Cleaning the Pellet Fire Unit's interior

WARNING! The maintenance task frequency depends on the quality of the

pellets.

Note: See the warning label and read the maintenance instructions in chapter 15.

11.3. Additional Cleaning

Additional cleaning should be performed for every 1300-1700 lbs (600-800 kg) of pellets consumed. Remove the side covers to access the side lids of the combustion chamber. To clean the interior of the unit, remove the screws (Example K100 Figure 80-a and figure 81-a), remove the lid and vacuum the ashes. Using a 20-25mm wide 80cm long steel brush thoroughly clean the fume ducts (figure 82-a and figure 83-a).

a) b)

Example K100

Figure 80 – a) Remove the screws; b) Remove the cover

a) b)

Example K300 e K400

Figure 81 – a) Remove the lug nuts; b) Remove the cover

a) b)

Example K100

Figure 82 – a) Aspirate the interior; b) Cleaning with a brush

a) b)

Example K300 e K400

Figure 83 – a) Aspirate the interior; b) Cleaning with a brush

If you noticed that the fume extraction is not effective, we recommend cleaning the interior of the extractor with a vacuum cleaner, as shown in figure 84-a and b. Regardless, this operation should be performed, at least, once a year.

a) b)

Figure 84 – a) Remove the screws; b) Remove the extractor

Important notice: The back of the deflector plate should be cleaned once a year.

WARNING! The maintenance task frequency depends on the quality of the

pellets.

Note: See the warning label and read the maintenance instructions in chapter 15.

12. Alarm / Failure / Recommendation List

Table 2 - List of alarms

Important notice: when triggered, all the alarms above cause the machine to shutdown. The alarm must be reset and the unit restarted. To reset the unit, press the “On/Off” button for 10 seconds until the alarm sounds.

Alarm

Code Troubleshooting

Ignition failure

A01

Maximum time 2400 s

- the worm drive channel is empty - restart the unit

- resistance burnt – replace resistance

- burning basket incorrectly installed

- Locked worm - unlock

- Smoke temperature ñ exceeded the value defined in the captivation

No flame or insufficient quantity of pellets

A02

Temperature under :

- 40 °C (Air Version)

- 43 °C (Douro 24 kW);

- 50 ºC (Douro 17 kW)

- Pellet reservoir is empty

Pellet drum temperature is too high

A03

110 °C

- the fan is not working – call for assistance

- faulty thermostat - call for assistance

- faulty ventilation of the unit

Fume temperature is too high

A04

Over 230 °C (Air

version);

Over 260 °C (Water

version)

- the fan is not working or is working at a low speed - increase level to the maximum (if the problem persists, call for assistance)

- Insufficient extraction

- Excess pellets - Faulty smoke sensor

Pressure regulator alarm

A05

Door open, draught too

low or extractor fault for

60 sec

- close the door and clear the error message on the faulty pressure switch

- obstruction of the exhaust pipe or faulty extractor

Air mass sensor

A06

40 lpm Delta for 3600 s

- Piping with insufficient draft or obstructed tubing

The door is open

A07

Door open for 60

seconds

- close the door - clear the error message

- Faulty air mass sensor

Fume extractor failure

A08

Connection failure

- check connection

- Check that the fan is not blocked

Fume probe failure

A09

Connection failure

- check connection

Pellet resistor failure

A10

Connection failure

- check connection

- Faulty resistance

Worm drive failure

A11

Connection failure

- check connection

- Failed worm motor

Pellet level sensor alarm

A15

- check connection

Water pressure out of operating range *

A16

- check connection

- Check pressure in the hydraulic circuit

- Adjust pressure (1 bar) in the hydraulic circuit (working range 0.5 to 2.8 bar)

Excess water temperature *

A18

- check connection

- Check that the pump is working

- Bleed hydraulic circuit

- Check that the heat sinks are open

- Failures

Failures

“Service” (Maintenance)

Air sensor failure

The door is open

Air temperature probe failure

Table 3 - List of failures

Important notice: A “service” warning on the display (maintenance due) indicates

that the unit has exceeded 2100 operating hours. In this case, the client must perform the unit's maintenance procedure (following the instruction on the Technical Manual). Once this procedure is completed the hour meter may be reset, to clear the waning message. This message does not impact the normal operation of the unit. It is simply a warning.

Important notice: The errors can be reset only when the error information is flashing on the display. To reset the error, press the ”Mode” button once while displaying the error.

WARNING!

In case of an emergency, turn off the unit by following the normal shutdown procedure.

WARNING! THE UNIT BECOMES HOT DURING OPERATION SO CARE MUST BE TAKEN ESPECIALLY WHEN HANDLING THE DOOR GLASS AND DOOR HANDLE.

13. Installing and operating with the remote control -

“programmable thermostat” (optional)

The pellets stove are mass produced with a remote control (display). Alternatively, the unit can be operated using a generic remote control unit (programmable thermostat) or other type of remote control, as long as it is a no-voltage contact. To remotely connect the pellet burning unit to a programmable thermostat or a thermostat, you must use the provided interface (Figure 86-b), which is a board located on the right side of the unit (see Figure 85).

Figure 85- Interface board location

This board has two inputs: “remote” and “thermostat”. When connecting the programmable thermostat to the “remote” input, the user gives the start order (closed

contact NC) and the stop order (open contact NO).

If you connect it to the “thermostat” input, the unit's power will only vary between

minimum operating power (open contact NO) and maximum operating power (closed contact NC).

Note: the remote control is usually supplied with an instruction manual.

Models K300 e K400

Model K100

a) b)

Figure 86 – Remote control (programmable thermostat) and connection interface – both not included.

For wireless remote controls, both wires must be connected, as indicated in the following figure:

a) b)

Figure 87 – Connecting the wireless remote control

For the wired remote control, the black and grey wires must be connected to the receiver as shown in the following figure.

Figure 88 – Connecting the wired remote control

Colour codes: CN – grey N – black C – brown A - blue

13.1. Instructions to assemble the remote control

a) Turn off the unit at the master power switch and remove the right cover of the unit (see section 10 of this manual).Remove the unit's terminals phase (F) and neutral (N).

b) Crimp the terminals to the cable that supplies the transmitter with 220V power.

b) c)

c) Connect the wires to the ON/OFF contact connector (Figure 89 – e); Direct the wires through the groove on the side to the interior of the unit (89 – f);

e) f)

d) Mount the interface at the appropriate location on the unit and position the remote control (On/Off contact) switch to "remote" (figure 89–j).

g) h)

e) Connect the interface cable to the communication socket on the circuit board (Servizi 5J).

Figure 89 - Installing the programmable thermostat

14. Maintenance Plan and Log

To ensure the proper operation of the unit, maintenance operations must be performed, as described in Chapter 11 of this Instruction Manual or in the Maintenance and Cleaning Guide (Chapter 15). There are specific maintenance tasks that must be performed by authorised technicians only. Please contact the person responsible for installing the unit. To make sure the warranty remains valid, the maintenance operations performed on this unit must comply with the frequency requirement specified in the manual, and the service technician must fill and sign the maintenance log.

Client data:

Name:

Address:

Telephone:

Model:

Serial number:

15. Maintenance Guide Label

Figure 90 – Maintenance guide label

Note: The safety warnings sticker label is attached from factory to the unit’s pellet lid, in the Portuguese language. Attached to the manual you will find other language versions of the sticker labels (Spanish, English, French and Italian). If necessary, remove the Portuguese language label and replace it with the label in your country’s language.

transformador / transformer

encoder do extractor de fumos / fume extractor encoder

termostato depósito de pellets - NA

pressostato / pressure switch - em "OFF" NA - conectores 1 e 3

alimentador de "pellets" / "pellets" feeder

extractor de fumos

resistência de arranque / start-up resistance

NTC temp. amb.

NTC temp. gases

ficha comunicação

220 V

IN 220V

220 V

ventilador ambiente (apenas p/ versão ar)

display

220 V

Servizi 5J

sond. temp

ACC N F

Limit. press. COCC Lim

it 2

scam b.

Stocko

Legenda: NA - normalmente aberto B - branco V - vermelho A - azul C - castanho

J15

J25

J36

J12

J43

J21

J32

J33

J42

J29

J38

16. Electrical Diagram of the Free Standing Fire Unit

Figure 91 – Electrical diagram K100

Figure 92 – Electrical diagram K300 e K400

17. Life Cycle of a Free Standing Fire Unit

Approximately 90% of the materials used to manufacture these units are recyclable, contributing towards a reduced environmental impact and a more sustainable planet. End-of-life units should be processed by licensed waste operators. We recommend contacting your local council to ensure the unit is collected and handled pursuant to any legal requirements.

18. Warranty

18.1. Model-specific conditions

This model requires that the unit is subject to start-up for the warranty to be to activated. The start-up service can only be performed by technical services authorised by the manufacturer. This is mandatory before the unit reaches 100 service hours. The final user is responsible for any expenses related to the start-up service.

18.2. Warranty general conditions

1. Company name of the Manufacturer

SOLZAIMA S.A. www.solzaima.pt apoio.cliente@solzaima.pt Address: Rua dos Outarelos; nº 111; 3750-362 Belazaima do Chão Águeda - Portugal

This document does not constitute a voluntary warranty provided by SOLZAIMA S.A. for any products manufactured and marketed by SOLZAIMA (hereinafter called

“Product(s)”). The purpose of this document is to provide the client with guidelines on

how to effectively activated the legal warranty that is standard to any consumer Product (hereinafter “Warranty”). Naturally, this document does not impact any warranty legal rights the Buyer may have, arising from the Product purchase contract.

2. Identification of the Warranted Product

The use of the warranty service is based on the assumption that, through the proper means, the Client has previously sent the correct warranted Product information to SOLZAIMA S.A. including the Product information as described on in the proof of purchase and on the Product’s specification plate (model and serial number).

3. Warranty Conditions for the Product

3.1 A SOLZAIMA S.A. is liable towards the Buyer for the non-compliance of the Product with the sale and purchase contract, within the following timeframes:

3.1.1 For 24 months from the Product’s delivery date, in case the Product is applied to domestic use;

3.1.2 For 6 months from the Product’s delivery date, in case the Product is applied to

professional use;

3.2 To claim his rights and provided the deadline mentioned above is not exceeded, the Buyer must denounce in writing to SOLZAIMA S.A. the Product’s non-compliance within the following deadline:

3.2.1 Within 60 (sixty) days from the date the non-compliance was detected, in case the Product is applied to domestic use;

3.2.2 Within 30 (thirty) days from the date the non-compliance was detected, in case the Product is applied to professional use;

3.3 During the Warranty period specified under clause 3.1 above (to make sure the Warranty is valid), any Product servicing operations must be exclusively performed by the manufacturer’s technical services representative. All servicing under the scope of this Warranty shall be performed from Monday to Friday within the working hours and calendar legally established in each region.

3.4 Any service request must be sent to SOLZAIMA S.A. Customer Service via the following email: apoio.cliente@solzaima.pt. Upon the technical servicing of the Product, the Buyer must provide the technician with a document certifying the Product is in the Warranty Period, namely the proof of purchase or other document supporting the purchase. In any case, the document certifying that the Product is in the Warranty

Period must include the identification of the Product (as per clause 2 above) and the date of purchase Alternatively, and to make the Product Warranty valid, the Client may provide the PSR - the certifying document of the unit start-up (when applicable).

3.5 The Product must be installed by a specialized technician, qualified to install the Product in compliance with the regulations applicable in the Client's geography, namely those regarding the chimney, as well as other applicable regulations concerning water supply, power supply and/or other utilities related to the use of the equipment or sector, as described in the Instruction Manual. This Warranty shall be void in case of non-compliance of the Product installation with the manufacturer’s specifications and/or any applicable law in force. Should be Product be installed on the exterior of a building, it must be protected from weather conditions, namely rain and wind. In this case, it may be necessary to protect the unit with a cabinet or a protection box properly ventilated.

3.6 The units cannot be installed in locations with chemicals agents in the atmosphere, in saline or high humidity environments. The combination of these agents with oxygen (air) may cause the quick corrosion of the combustion chamber to . In these environments, it is recommended that the units are protected with proper anticorrosion products, specially between periods of usage. We recommend the application of graphite wax specific for high temperatures to lubricate and protect the unit from corrosion.

3.7 For the equipments that use pellets, in addition to the daily and weekly maintenance procedures described in the Instruction Manual, it is also mandatory to clean the interior of the unit, as well as the fume exhaust chimney. These operations should be performed at every 600-800 kg of used pellets for Free Standing Fire units (air and water models) and Compact Boilers, and at every 2000-3000 kg of used pellets for Automatic Boilers. If the used quantity of pellets is under these Figures, at least a thorough preventive maintenance operation must be performed annually.

3.8 The Buyer is responsible for the execution of the periodic maintenance operations,

as set forth in the Product’s instruction and handling manuals provided with the unit.

When requested, a proof of maintenance must be produced, which includes the technical report from the entity responsible for executing such procedures or,

alternatively, the filled in maintenance log provided in the corresponding section of the instruction manual.

3.9 To avoid damages to the equipment due to overpressure, safety measures must be taken during the installation of the unit, namely by installing pressure safety valves or thermal safety valves, as applicable, as well as an expansion vase suited to the size of the installation and operating properly. Please note: The above mentioned valves must have a pressure rating equal or less than the pressure supported by the equipment. No cutting valve must exist between the equipment and respective safety valve. A thorough preventive maintenance plan must be in place to ensure the proper operation of all the safety mechanisms. Regardless of the type of equipment, every safety valve must be directed to siphoned drainage to prevent damages to the house caused by

water discharges. The Product’s Warranty does not include damages caused by the lack

of a piping system for the water discharging from such valve.

3.10 To prevent damages to the equipment and attached pipes due to galvanic corrosion, we recommend using dielectric separators to connect the equipment to the metallic pipes, since the applied materials may have components that enhance this type of corrosion. The Product’s Warranty does not include damages caused by failure to use the dielectric separators mentioned above.

3.11 The water or thermal fluid used for the heating system (water models of Free Standing Fire units, Boilers, Central Heating Stoves, etc.) must comply with the requirements of the applicable law, in addition to ensuring the following physical and chemical properties: absence of solid suspended particles; low conductivity level; residual hardness within 5 to 7 French degrees; neutral pH, close to 7; low concentration of chloride and iron; and absence of air inlets by draught, or other inlets. In case the installation promotes automatic water make-up, this system must accommodate an upstream preventive treatment system consisting of filtration, decalcification and preventive dosage of polyphosphates (encrustation and corrosion), as well as a degassing step, if necessary. In the event any of these indicators show figures different from the recommended values, the Warranty shall be void.

3.12 Except in cases expressly provided by law, a servicing operation performed during

the Warranty period does not renew the Product’s Warranty period. The rights arising

from the Warranty are not transferable to the Buyer of the Product.

3.13 The equipment must be installed in locations with easy access that present no risk for the technicians. The Buyer is responsible to provide full access to the equipment for servicing, and any related costs shall be paid by the Buyer.

3.14 The Warranty is valid for the Products and equipment sold by SOLZAIMA S.A. only and exclusively within the geographic area and territory in the country where the Product was sold by SOLZAIMA S.A..

4. Circumstances not covered by the Warranty

The following items are excluded from the Warranty coverage. The Buyer is responsible for the total repair cost of:

4.1. Maintenance operations, Product adjustments, start-up procedures, cleaning, clearing errors or anomalies not related to faulty components and battery replacement;

4.2. Components in direct contact with fire, namely: vermiculite brackets, deflecting or protection plates, vermiculite, rope gaskets, burners, ash drawers, wood collectors, smoke dampers, ash grates that will wear in compliance with its handling conditions. Paint degradation, as well as corrosion caused by paint degradation, due to fuel overload, open drawer usage or excessive extraction from the installation chimney. For units operating on pellets, the lighting resistors are wearing parts, and for that reason their warranty is limited to 6 months. Glass break due to improper handling or any other reason not related to any fault in the product;

4.3. Components considered wearing parts, namely bearings and brass bearings;

4.4. Faulty components which are external to the Product and may affect its proper operation, as well as material damages or others (e.g. roof tiles, roofs, waterproofed coverings, piping, or personal damages) due to inadequate handling of materials during the installation, non-compliance with the product’s installation rules, non-compliance with the applicable laws or non-compliance with the rules of the trade, namely the use of piping suited for the usage temperature and the use of expansion vessels, nonreturn valves, safety valves, anti-condensation valves, etc.;

4.5. Products whose operation has been affected by failures or deficiencies of external components or by faulty sizing;

4.6. Defects caused by using as replacement parts accessories other than those specified by SOLZAIMA S.A.;

4.7. Defects caused by non-fulfilment of the instructions for the installation, use and

operation, or usage not complying with the Product’s intended use, or even unusual

weather conditions, irregular operating conditions, overload or inadequate maintenance or cleaning operations;

4.8. Products that have been modified or handled by people other than the manufacturer’s service team and without explicit authorisation from SOLZAIMA S.A.;

4.9. Failures caused by external factors (rodents, birds, spiders, etc.), atmospheric and/or geological phenomena (earthquakes, storms, frost, lightning, rain, etc.), humidity aggressive environments (e.g. Proximity to the sea or river) as well as failures resulting from excessive water pressure, inadequate electric connections, (voltage with variations 10% higher than the nominal value of 230V), inadequate circuit pressure or supply, acts of vandalism, urban riots and armed conflicts of any kind, and derivatives;

4.10. The failure to use the fuel recommended by the manufacturer is a condition for warranty exclusion;

Explanatory note: For equipments operating on pellets, the fuel in use must be certified in accordance with EN 14961-2 standard, grade A1. Also, before buying large amounts of fuel, please check the fuel to check it behaves as expected. For wood operating equipments, the wood humidity content must be less than 20 %.

4.11. Evidence of corrosion, caused by a faulty installation or the usage of fuel other than virgin wood (such as pallets or wood impregnated with paint, varnish, salt or

other components) contributing to the equipment’s rapid degradation, particularly the

combustion chamber;

SOLZAIMA K100, K400, K300 Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual