Solwise PLV-500AV-PEWN
HomePlug AV 500 Mbps
With WiFi
V1.0
User Manual
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Legal Notice
2014 © All rights reserved. Version 1.0
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THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS. THE MANUFACTURER
AND MANUFACTURER’S RESELLERS (COLLECTIVELY REFERRED TO AS “THE SELLERS”) DISCLAIM
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INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE PRODUCT OR
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PRODUCT OR ITS SOFTWARE EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE PRODUCT.
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Contents
About the Product ....................................................................................................... 4
How Does It Work? ....................................................................................................... 4
Direct Connection ....................................................................................................... 6
Package Contents ....................................................................................................... 6
Device Design .............................................................................................................. 7
Getting Started ............................................................................................................. 9
Plan Your Network ...................................................................................................... 10
Local Network ......................................................................................................... 10
Gaming Network .................................................................................................... 10
Entertainment Network ......................................................................................... 11
Media Network ....................................................................................................... 11
Pairing the Device ..................................................................................................... 12
How to Use Simple Connect .................................................................................... 13
Creating a Secured HomePlug AV Network ..................................................... 15
Joining an Existing Secured HomePlug AV Network ......................................... 19
Power Saving Mode .................................................................................................. 24
Setup the HomePlug AVs .......................................................................................... 25
For Twin Pack ........................................................................................................... 25
For Single Pack ........................................................................................................ 25
The Web User Interface ............................................................................................. 26
Requirements .............................................................................................................. 26
How to access the Web User Interface? ............................................................... 27
Status Tab .................................................................................................................... 28
Network Tab ................................................................................................................ 30
Management Tab ...................................................................................................... 34
How to Upgrade Firmware? ..................................................................................... 35
Changing the Private Network Name .................................................................... 36
Local Private Network Name ............................................................................... 37
Remote Private Network Name ........................................................................... 37
Appendix ..................................................................................................................... 39
FCC Statement ........................................................................................................... 39
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About the Product
HomePlug AV is ready to use out of the box and does not require the installation of
driver software to work. It can be connected to computers, routers, gaming
consoles, hubs, IPTV set-top boxes, and other Ethernet devices regardless of
operating system.
How Does It Work?
HomePlug AV utilizes the existing electrical wiring in the house as a path to create a
secured network of computers and Ethernet devices. With a maximum data rate of
up to 500 Mbps, HomePlug AV can reliably handle high requirement applications
such as broadband Internet, high definition video streaming, and Voice over IP.
HomePlug AV converts digital signals to a complex analog signal that traverses
along the electrical wires. When receiving the analog signal, HomePlug AV converts
the analog signal back to digital. To make the signal secured, a 128-bit AES
encryption is applied.
A HomePlug AV device can only communicate with other HomePlug AV devices
that use the same Private Network Name. The Private Network Name can be easily
changed in two ways; (1) is through the HomePlug AV Web User Interface. It can be
changed manually using the HomePlug AV Web User Interface on a computer with
a Windows operating system. When you use the Web Interface, you have to
manually type the Private Network Name for the device. (2) Is through the Simple
Connect button. The Simple Connect button automatically creates an encrypted
Private Network Name. It can also be used to reset the Private Network Name or to
add a device into an existing HomePlug AV network.
Note: HomePlug AV devices are effective when used in pairs. The Twin packs are
already configured to use a common Private Network Name unique for that pair
and are ready to use without involving any complex configurations. The HomePlug
AV from a Single Pack on the other hand, uses a random Private Network Name.
You still need to change its Private Network Name to allow it to communicate with
an existing HomePlug AV network.
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When a HomePlug AV communicates with another device, the Powerline Activity
LED color will indicate the status of the connection rate it provides: Red means
below 30 Mbps; Amber means 30 to 80 Mbps; and Green means more than 80
Mbps.
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Direct Connection
For best performance, connect the HomePlug AV directly to a wall outlet. As much
as possible, avoid connecting it to a power strip where other electrical devices are
connected. Other devices may produce electrical noise or interference that may
affect the overall performance of your HomePlug AV.
Package Contents
The package contains the following items:
1 HomePlug AV for Single Pack or 2 HomePlug AVs for Twin Pack
1 Ethernet cable for Single Pack or 2 Ethernet cables for Twin Pack
Resource CD that contains the Easy Start Guide and the User Manual.
Easy Start Guide
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Device Design
Label
Status
Description/ Function
A
WPS Button /
Wireless LED
OFF
No power.
ON
When this button is pressed for 2
seconds it will enable WPS function.
When this button is pressed for more
than 5 seconds it will reset the
device.
When the wireless LED is steady it
means that the Wireless Function is
enabled.
A
B
C D E F G
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B
Power LED
OFF
No power.
ON
When Simple Connect is pressed for
more than 10 seconds, this LED will
turn OFF and turn ON to confirm the
Private Network Name reset.
After Simple Connect is pressed for 2
seconds, this LED will blink to confirm
the button press.
C
Powerline Activity
OFF
Device is not connected to a HomePlug AV
network.
ON
When Simple Connect is pressed for
more than 10 seconds, this LED will
turn OFF to confirm the Private
Network Name reset. (If PLC is
active, If not this LED remains OFF)
This LED is steady in color when the
device is part of a HomePlug AV
network.
The LED colors represents the
connection rate within the
HomePlug AV network whether it is
good (red), better (amber), or best
(green).
D
Ethernet Activity
OFF
An Ethernet device is not connected.
ON
This LED is steady when an Ethernet
device is connected.
The LED flashes to indicate Ethernet
activity.
E
Ethernet Port
Accepts either cross or straight Ethernet
cable.
F
Simple Connect
Button
Press to create or join a HomePlug AV
network.
When Simple Connect is pressed for more
than 10 seconds, it will randomize the
Private Network Name.
Then Press for 2 seconds to pair the device.
G
Dual Band Switch
(2.4Ghz/5Ghz)
This allows you to manually switch to either
2.4 Ghz or 5 Ghz frequency band.
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Getting Started
Setting up the device is easy. The flowchart below provides an outline of the steps
you need to do to complete the installation. There are brief descriptions beside
each step to help you along. Detailed instructions are provided in the subsequent
pages.
Setup the
HomePlug AVs
Plan your Network
Ready to Use
(Optional)
Open and Launch
the Web User
Interface
Once you have decided on
the intended network setup,
use an Ethernet cable to
connect your HomePlug AV
to your computer or Ethernet
device.
Launch the Homeplug AV
Web User Interface and
apply manual configuration
changes and monitor
device activity.
You may see various
suggested network setups for
different intended usages of
your HomePlug.
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Plan Your Network
Here are ideas on how you can plan your HomePlug AV network.
Local Network
Share ultrafast Internet connection with any computer wherever it is in the house.
Gaming Network
Connect your gaming console to the Internet and compete with other online
players.
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Entertainment Network
Experience IP TV streaming into your home entertainment system.
Media Network
Realize your high tech lifestyle by converging your IP devices into a single network.
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Pairing the Device
Your HomePlug AV devices by default are preconfigured to have a common Private
Network Name. Setting up your HomePlugAV network is as easy as 1,2 and 3.
1. It is advisable that you plug in your HomePlugAV devices side by side to easily
observe the LED behaviors of each HomePlug AV. Wait until the Power and
PL-ACT LED turns ON to confirm that the connection has been established.
2. In ROOM A plug in your HomePlugAV into the wall socket then connect it to
your Modem/Router’s Ethernet LAN port using an Ethernet cable.
3. In ROOM B plug in your HomePlugAV into the wall socket then connect it to
your computer’s Ethernet Port using an Ethernet cable. Your HomePlugAV is
now ready to use.
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How to Use Simple Connect
Simple Connect provides a more convenient way of creating your HomePlug AV
network without the need to open the HomePlug AV Web User Interface from a
computer. The button has three main functions which include:
Resetting the Private Network Name
Creating a Secured HomePlug AV Network
Joining an existing Secured HomePlug AV Network
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Resetting the Private Network Name
Simple Connect allows you to reset the HomePlug AV’s Private Network Name to a
random key. When a HomePlug AV is reset to a random key, it will not be able to
communicate with any other device.
Note: Resetting the Private Network Name is different from resetting the device to its
factory default settings. If you intend to reset the device to its factory default
settings, press WPS button on the device for more than 5 seconds.
To reset the Private Network Name using Simple Connect:
Step 1
On HomePlug X, Press the Simple
Connect button more than 10
seconds. Power LED and Ethernet LED
will turn OFF and turn ON (Ethernet is
connected). The Powerline Activity
LED will switch OFF on both units.
Step 2
On the second adapter (HomePlug Y/
PLV-500AV-PEWN), press the Simple
Connect button for 2 seconds and do it
on the first adapter to pair the devices.
The Power LED will blink to indicate that
the button is pressed.
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Creating a Secured HomePlug AV Network
To create a HomePlug AV network, you need at least two HomePlug AV devices
using random Private Network Names. When you press Simple Connect for more
than 10 seconds on both devices, a common Private Network Name will be
automatically generated to enable them to communicate with each other.
Note: New HomePlug AV devices can already communicate with each other once
out of the box and plugged. However, if you intend to create a new Private Network
Name using Simple Connect for both devices, you need to reset their Private
Network Names to a random key before proceeding.
To create a Secured HomePlug AV network using Simple Connect:
Step 1
Plug your HomePlug AVs side by side where you can easily observe the LED
behavior.
Upon connection, the Ethernet LEDs will blink simultaneously and then the Power
LED and Powerline Activity LED lights on steadily.
Press the Simple Connect button of HomePlug AV X for more than 10 seconds.
Power LED will turn OFF and ON indicating that the Private Network Name has
been randomized.
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Step 2
Press the Simple Connect for two seconds on HomePlug Y. After you release the
button, the Power LED will blink. If the Power LED did not blink, press the Simple
Connect again for two seconds.
Note: Do not press Simple Connect for more than two seconds.
Step 3
Press Simple Connect for two seconds on HomePlug X. After you release the button,
the Power LED will blink. If the Power LED did not blink, press Simple Connect
again for two seconds.
Pairing between two devices are only given two minutes upon pressing the Simple
Connect button for two seconds on HomePlug Y. After pressing Simple Connect on
HomePlug Y, make sure to press Simple Connect on HomePlug X within two minutes
to ensure a successful connection, otherwise repeat steps 2 and 3 until the LEDs of
both devices switch OFF and on twice, indicating that they are paired successfully
with one another.
Note: Do not press Simple Connect for more than two seconds
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Step 4
To confirm if the connection was established, check the LEDs. The Power LEDs and
the Powerline Activity LEDs on both HomePlugs are ON.
When the Powerline Activity LED on either HomePlug X or HomePlug Y is OFF, this
means the pairing was unsuccessful. You have to repeat steps 1 to 3 again until all
LEDS in all HomePlug AV devices are on.
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Step 5
Unplug the HomePlug AVs and then connect them to your Ethernet devices using
the Ethernet cables from the product package. After connecting the Ethernet cable,
plug the HomePlugs directly to a wall outlet.
An Ethernet-enabled device can be a router, computer, hub, gaming console, IP
phone, network printer, or IP TV set-top box.
Note: HomePlug AVs work best when connected directly to a wall socket. It is
suggested to avoid plugging a HomePlug AV to a power strip or power extension as
much as possible. Other electrical devices plugged in the power strip produce
electrical noise that may affect the overall performance of the HomePlug.
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Joining an Existing Secured HomePlug AV Network
To enable a new device to join an existing network, Simple Connect will copy the
Private Network Name of the existing network to the new HomePlug AV. You only
have to pair the new HomePlug AV device to any of the devices within the existing
HomePlug AV Network by pressing the Simple connect. If you pressed Simple
Connect from multiple HomePlug AVs, only the signal from the first two devices will
be processed.
To join an existing Secured HomePlug AV network using Simple
Connect:
Step 1
Plug HomePlug AV Z beside one of your existing HomePlug AV device. It is important
to ensure that you can easily observe the LED behavior of the HomePlugs.
Upon connection, HomePlug Z’s LEDs will blink simultaneously and then the Power
LED lights ON steadily. Ethernet LED will be ON if there is an ethernet link.
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Step 2
ress Simple Connect for more than 10 seconds from HomePlug AV Z. The Power LED
will turn OFF and turn ON to indicate that the button is pressed.
Note: If the Power LED did not turn OFF and on, press Simple Connect again for
more than 10 seconds.
Step 3
Press Simple Connect Button for two seconds on the existing HomePlug AV device.
After you release the button, the Power LED will continuously blink. If the Power
LED did not blink, press Simple Connect again for two seconds.
Make sure to press Simple Connect Button again on the HomePlug AV Z within two
minutes after you press Simple Connect from the existing network.
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Step 4
To confirm if the connection was established, check the LEDs. The Power LEDs
and the Powerline Activity LEDs on all HomePlugs are on.
If the Powerline Activity LED on HomePlug Z is OFF, this means the pairing was
unsuccessful. You have to repeat steps 1 to 3 again until all LEDS in all HomePlug
AV devices are on .
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Step 5
Unplug HomePlug Z and then connect it to your Ethernet device using the Ethernet
cables from the product package. After connecting the Ethernet cable, plug
HomePlug Z directly to a wall outlet. An Ethernet-enabled device can be a router,
computer, hub, gaming console, IP phone, network printer, or IP TV set-top box.
Note: HomePlug AVs work best when connected directly to a wall socket. It is
suggested to avoid plugging a HomePlug AV to a power strip or power extension as
much as possible. Other electrical devices in the power strip produce electrical
noise that may affect the overall performance of the HomePlug.
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Determining Connection Rate
Each LED color of the Powerline Activity LED represents a connection rating. The
connection rating can only be calculated when the device is part of an existing
network. The exact connection rate value can also be viewed using the HomePlug
AV Web User Interface.
Good (Red)
Better (Amber)
Best (Green)
Connection rate is
less than 30 Mbps
Connection rate is
between 30 to 80 Mbps
Connection rate is
more than 80 Mbps
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Power Saving Mode
After 15 minutes of Ethernet inactivity, HomePlug AV will enter Power Saving Mode.
The Power LED will start BLINKING slowly to indicate its Power Saving Status.
Conditions of a HomePlug AV on a Power saving mode:
- Power LED is blinking slowly
- Powerline Activity LED and Ethernet LED are turned OFF.
- When connected to a PC or Laptop, if there is network card inactivity,
HomePlug AV is also on a Power Saving mode.
Note: If another device is on a Power Saving Mode, the HomePlug AV Utility may
detect the device but would be unable to configure its respective setting.
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Setup the HomePlug AVs
For Twin Pack
HomePlug AVs from a Twin Pack are preconfigured to have a common Private
Network Name unique for that pair. All you need to do is connect the HomePlug AVs
to an Ethernet device and then plug it to a power outlet.
To setup a pair of HomePlug AVs:
1. Plug one end of the Ethernet cable to your Ethernet device and then
connect the other end to HomePlug AV.
2. Plug the HomePlug AV to a power outlet.
3. Plug one end of the Ethernet cable to your other Ethernet device and then
connect the other end to HomePlug AV.
4. Connect the HomePlug AV to a power outlet.
For Single Pack
HomePlug AV from a single pack uses a random Private Network Name that
prevents it from communicating with other HomePlug AVs. To add it into an existing
network, you need to use either the Simple Connect button or the HomePlug AV
Web User Interface to change the random Private Network Name to the Private
Network Name being used by the existing HomePlug AV network.
To add a HomePlug AV to an existing network:
1. Plug one end of the Ethernet cable to your Ethernet device and then
connect the other end to your HomePlug AV.
2. Plug the HomePlug AV to a power outlet.
3. Add the new HomePlug AV by using either Simple Connect or the Homeplug
AV Web User Interface. To use Simple Connect, please refer to Joining an
Existing HomePlug AV Network. To use the Homeplug AV Web User Interface
please refer to Private Network Name.
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The Web User Interface
The Web User Interface will allow you to configure HomePlug AV with WiFi. It is mainly
used for Wireless Configuration, Changing the Private Network Name, detecting
other HomePlug AV’s in the network, and measuring the throughput of devices.
Installation is straightforward and the user interface is easy to use.
Note: To use the Web User Interface, you need a computer using a Windows or MAC
operating system. The Web interface works with various web browsers such as
Internet Explorer, Firefox, Safari, and Google Chrome.
Requirements
To ensure the smooth run of the Web User Interface, it is suggested that your
computer must be able to meet the following requirements:
Windows XP (32 and 64 bit), Vista (32 and 64 bit), Windows 8 (32 and 64 bit)
300 MHz Processor
128 Mb of RAM
.NET Framework
Windows Installer 3.1 for Windows XP (32 and 64 bit)
Network Interface Card
128 Mb of free hard disk space
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How to access the Web User Interface?
Web User Interface will allow you to configure HomePlug AV with WiFi. It is mainly
used for Wireless Configuration, Changing the Private Network Name, detecting
other HomePlug AV’s in the network, and measuring the throughput of devices.
Installation is straightforward and the user interface is easy to use.
1. Ensure to follow the connection set up below.
2. Connect an Ethernet cable from the Desktop/PC to any of the Ethernet
ports of the PLV-500AV-PEWN.
3. On your computer, turn OFF Wireless Adapater (if applicable).
4. Open and launch a Web Browser.
5. Type in 10.0.10.254 on the Web Browser’s URL Link then hit the enter key.
6. Enter ‘admin’ as Username and ‘admin’ as Password. Then click Login.
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7. You will now be directed to the Web User Interface page.
It has 3 main tabs: Status, Network and Management Tab.
Status Tab
1. Device Information. Allows you to check your Device MAC Address and
Software Version.
2. Network Information. Displays the Packet Information of your HomePlug AV
device.
3. User Information. Displays the information of the Ethernet and WLAN.
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Remote Device Information
Displays information about remote HomePlug AV’s detected in the network. Only
HomePlug AVs using the same Private Network Name as the local HomePlug AV will
appear in the Remote Devices list.
Remote Device Information displays the following information:
Device MAC Address. Displays the Remote HomePlug AV MAC Address.
Connection Rate (Tx/Rx). Displays the Transmit and Receive connection rate
for each active HomePlug AV device.
TEI. Displays the Terminal Equipment Identifier.
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Network Tab
1. WLAN Setting. Allows you to check your Device MAC Address and Software
Version.
Radio Settings
a. Modify the mode, or change the wireless standard implemented in your
HomePlug AV.
b. Define the Wireless Channel, or limit the number of devices connected to
your network.
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At 5 Ghz Mode/Channel
At 2.4 Ghz Mode/Channel
Note: By default, Wireless Mode is set at ng40+ (2.4Ghz)
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c. Set the Transmission Power. Value of the power is decreased gradually from 1
to 5.
Wireless Setting
a. Wireless Enable. You may enable or disable Wireless network visibility in
PLV-500AV-PEWN.
b. Cancel Broadcast. This will hide your Wireless Network from being
detected.
c. Change the SSID Name. By changing this, you are changing the name of
your network.
Wireless Security Mode
a. Network Authentication. You may configure wireless security features. PLV-
500AV-PEWN supports different Wireless Security Modes as seen below.
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Powerline Settings. Allows you to configure your Powerline Settings.
Local Device Configuration
This function allows you to enable/disable the PLC feature of your device. It also
allows you to change the Network Password or the Private Network Name.
Remote Device Configuration
Allows you to add additional remote devices to your network. You can only enter
the Remote MAC Address and respective Password of your other HomePlug AV
adapters.
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Management Tab
User Management. Allows you to change the log-in password of his PLV-500AV-
PEWN.
Device Management. You may have the option to upgrade the firmware, restart the
device, or restore the device to Factory Settings.
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How to Upgrade Firmware?
Use Firmware Upgrade to upgrade the firmware of HomePlug AV. After upgrading
the firmware, HomePlug AV will still retain the same Private Network Name and MAC
address settings. Before you proceed with the upgrade, you need to have the
Firmware File (FWUpgrade). You can download upgrade files from the product’s
Web site.
1. Go to Management Tab, Device Management, Upgrade Firmware.
2. Click Browse, Select the Firmware File (fwupgrade file), then click Start
Upgrade
NOTE: Firmware Upgrade will take about 3-5 minutes to complete. After
Firmware Upgrade, please Restore to Factory Default Settings.
Device Restart. Allows you to perform device restart on the device.
Device Reset. User may have the option to reset the device to Factory Settings.
Note: You can also perform a reset to the factory default when you press
the WPS button on the device more than 5 seconds.
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Changing the Private Network Name
Private Network Name provides the function to manually change the Private
Network Name of local and remote HomePlug AVs. A Private Network Name is a
string of 8 to 64 characters enables HomePlug AV devices to communicate with
each other.
If you intend to create multiple networks, you can assign different Private Network
Names among your devices. You have to, however, make sure that at least two
HomePlug AVs have a similar Private Network Name. A HomePlug AV that uses a
unique or random Private Network Name will not be able to communicate with
other devices under a different Private Network name.
The Private Network Name is the Network Password.
Note: In case you cannot connect into the network after changing the Private
Network Name, please power cycle the device. To power cycle, disconnect and
then reconnect HomePlug AV from the power outlet.
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Local Private Network Name
Local Private Network Name refers to the Private Network Name of the HomePlug
AV that is directly connected to the computer where you use the Web User
Interface.
To change the local Private Network Name:
1. Open the Web User Interface.
2. Click HomePlug Tab, then Choose Security.
3. Type the new Private Network Name. This field is case sensitive. It accepts 8 to
64 alphanumeric characters including punctuation marks but no spaces.
4. Click Apply. When the process is complete, the message Settings Applied
appears.
Remote Private Network Name
Without leaving your computer, you can change the Private Network Name of
remote HomePlug AV devices, provided they are using the same Private Network
Name as your local HomePlug AV. You cannot change the Private Network Name
of remote devices that is not currently networked with your local HomePlug AV.
Note: When changing the Private Network Name of remote devices, you will need
the Device ID that appears on the label pasted on the device. It will be more helpful
if you list down the Device ID of all your HomePlug AVs to enable you to remotely
change their settings using the HomePlug AV Web User Interface.
To change the Private Network Name of a remote HomePlug AV:
1. Open the Web User Interface, Under Network Tab, Powerline Settings
2. Go to Remote Device Configuration.
3. Enable Security
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4. Type the Device Name (If any).
5. Enter the Remote MAC Address of the other HomePlug AV.
6. Enter the Device Password. The Device Password can be found on the label
sticker on each respective device.
7. Click Save. When the process is complete, the message Settings Applied
appears.
After changing the Private Network Name of the remote HomePlug AV, it will
no longer be able to communicate with your local HomePlug AV, unless you
use a similar Private Network Name for your local HomePlug AV.
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Appendix
FCC Statement
This equipment has been tested and complies with the specifications for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used according to the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which is found by turning the
equipment OFF and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment or devices
Connect the equipment to an outlet other than the receiver’s
Consult a dealer or an experienced radio/TV technician for assistance
European Regulations
The product has been designed, tested and manufactured according to the European
R&TTE directive 1999/5/EC.
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Safety Warnings
For your safety, be sure to read and follow all warning notices and instructions.
Do not open the device. Opening or removing the device cover can expose you to
dangerous high voltage points or other risks. Only qualified service personnel can
service the device. Please contact your vendor for further information.
Do not use your device during a thunderstorm. There may be a risk of electric shock
brought about by lightning.
Do not expose your device to dust or corrosive liquids.
Do not use this product near water sources.
Make sure to connect the cables to the correct ports.
Do not obstruct the ventilation slots on the device.
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