Solwise C1002 Quick Installation Manual

C1002

IP Camera

Quick

Installation

Guide

Solwise Ltd., www.solwise.co.uk, [e-mail]

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Trademarks and/or registered trademarks are the property of their respective owners

The information presented in this publication has been carefully
prepared and is believed to be correct at the time of publication.
However, no responsibility will be assumed for any inaccuracies.
Specifications are subject to change without notice.

The information herein is subject to change without notice. This manual
is periodically reviewed and revised.

No responsibility is assumed for any errors or omissions in this
document.

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TABLE OF CONTENTS

COMPLIANCE STATEMENT................................................................................................................ 4

DECLARATION OF CONFORMITY......................................................................................................... 4

NOTES, CAUTIONS, AND WARNINGS................................................................................... 5

PACKAGE CONTENT......................................................................................................................... 6

1. INSTALLATION............................................................................................................................. 7

1-1 CONNECT C1002 TO YOUR LOCAL NETWORK.............................................................................7

1-1-1 There is DHCP Server in your LAN...............................................................................7

1-1-2 There is not DHCP Server in your LAN.....................................................................10

1-2 CONNECT C1002 TO YOUR COMPUTER DIRECTLY .....................................................................13

1-3 CONNECT C1002 TO INTERNET..................................................................................................13

2. SOFTWARE INSTALLATION.......................................................................................................... 15

2.1 UTILITY CD..................................................................................................................................15

2.2 LOGIN & ACCESS CAMERA VIDEO ..............................................................................................17

2.2 LOGIN & ACCESS CAMERA VIDEO ..............................................................................................18

TO TAKE SNAPSHOT OF PRESENT SCENE ON SCREEN, CLICK ON THE “SNAPSHOT” BUTTON: ............23

2.3 ADMINISTRATOR SETUP PAGE PAGE ...........................................................................................24

2.3.1 Device Info ...........................................................................................................................24

2.3.2 Alias Settings ........................................................................................................................24

2.3.3 Date & Time Settings............................................................................................................25

2.3.4 Users Settings.......................................................................................................................25

2.3.5 Multi-Device Settings...........................................................................................................26

2.3.6 Basic Networking Settings ...................................................................................................26

2.3.7 Wireless LAN Settings..........................................................................................................27

2.3.8 ADSL Settings.......................................................................................................................27

2.3.9 UPnP Settings.......................................................................................................................27

2.3.10 DDNS Service Setting ........................................................................................................28

2.3.11 Mail Service Settings..........................................................................................................29

2.3.12 FTP Service Settings.......................................................................................................... 29

2.3.13 Alarm Service Settings .......................................................................................................30

2.3.14 Upgrade Device Firmware.................................................................................................30

APPENDIX................................................................................................................................... 31

A. C1002 REAR PANEL.....................................................................................................................31

B. C1002IR TAIL WIRE .....................................................................................................................31

C. CROSS ETHERNET CABLE MAKING TIP .......................................................................................33

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Compliance Statement

CAUTION:

Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Declaration of Conformity

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Notes, Cautions, and Warnings

There are two levels of special notation used in this manual. They are:

WARNING: If the actions indicated in a “WARNING” are not
complied with, injury or major equipment damage could result.
A warning statement typically describes the hazard, its possible
effect, and the measures that must be taken to reduce the
hazard.

CAUTION: If the action specified in the “CAUTION” is not complied
with, damage to your equipment could result.

NOTE: A “NOTE” provides supplementary information, emphasizes a point or
procedure, or gives a tip for easier operation.

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Package Content

1. Indoor Camera or Outdoor Camera

2. Power Adapter : 5VDC, 1A

Or

3. Utility CD :

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1. Installation

1-1 Connect C1002 to your Local Network

CAUTION:
Please use the DC

power adapter that is
provided with the camera.
Connecting camera to other power
source will cause permanent
damage to the camera.

NOTE:
Please use straight Ethernet cable
(CAT. 5e) to connect camera to your
home/ office network switch/ hub or a
broadband router.

1-1-1 There is DHCP Server in your LAN

The camera will get IP from DHCP Server (Factory Setting).
Please use “IP Camera Tool” in Utility CD to search and link to cameras.

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“IP Camera Tool” ” in Utility CD will find all the Clairvoyant 1002 IP cameras
in your local network.

“Double Clicks” or ”Right Click” on the camera you want to connect, choose
“Access IP Camera” will bring up IE browser with camera login screen.

Note:
You can choose to modify the camera to fixed IP by Choosing “Network
Settings”

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Warning:
Please consult your office network administrator to get a
free IP for your IP Camera, duplicated IP address will
cause undesired problems.

Normally you will not need to change the network settings automatically
obtained from DHCP server.

Please don’t check the “Using Dhcp” in order to use fixed IP address and
network settings.

There is no Password set by factory default, please leave the Password
field blank as it is.

CAUTION:
Please always write down the password and keep
password in safe place. Please kindly notice, if you
forget password you set, you will have to return the
camera to manufacturer for recovery, there is no way to

reset password of your camera.

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1-1-2 There is not DHCP Server in your LAN

The camera will not be able to get IP from DHCP Server (Factory Setting).
Please use “IP Camera Tool” in Utility CD to search and link to cameras.

“IP Camera Tool” ” in Utility CD will find all the Clairvoyant 1002 IP cameras
in your local network.

The “Access IP Camera” will be in gray color, you will not able to link to
your camera at this step. You must choose “Network Settings” to set the
camera to fixed IP.
Please modify the “IP Address” to the same subnet of your computer.
Normally the IP should start with “192.168.xxx.xxx”

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If you are not sure of your computer IP address, please go to DOS mode
by : “START” => “RUN” => Open “CMD”

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Type “ipconfig /all” at command prompt,

You will be able to find you computer network settings.

After input correct
network settings, press
“Set”

Follow the procedures
described in 1-1-1 There is
DHCP Server in your LAN

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1-2 Connect C1002 to your computer directly

Because there is no DHCP Server available,
you have to setup the network settings
manually.

Please follow the procedures in previous
sections (1-1-2) to link to your camera.

1-3 Connect C1002 to Internet

Connect IP Camera to your
broadband router or NAT
gateway.

Do the following setup:

1. Setup Virtual Server/
forward port on your
router to camera,

2. or set router DMZ to
your IP Camera IP,

3. Obtain DDNS service
from DynDNS if you
don’t have fixed public
IP,

4. Setup DDNS account
information to your
camera

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5. Access camera URL through Internet.
Example:

http://your_camera.dyndns.org:port

Please reference more details of Router & DynDNS setup on Reference
User’s Manual.

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2. Software Installation

2.1 Utility CD.
Please insert the “Utility CD” into your CD-ROM drive, auto-run program
will start and below screen will guide you through installation.

To install software and ActiveX plug-in
Please click on the “Install 1st” tab to install software and ActiveX plug-in.

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Click on “Next”,

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Click on “Close”,

The IP Camera search utility software icon will display on your

desktop.

Click on the “IP Camera Tool” tab to search Clairvoyant 1002 IP cameras in
your local network.

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2.2 Login & Access Camera video

“Double Clicks” or ”Right Click” on the camera you want to connect, choose
“Access IP Camera” will bring up IE browser with camera login screen.

Type “admin

” in User field, there is no admin Password set by factory

default; please leave the Password field blank as it is. Click on “Sign in”
tab
Note:
Please notice it’s lower case characters admin

, the User and Password
are capital sensitive.
On the top left corner, select language (English or Chinese).

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Note:

1. Clairvoyant 1002 IP camera will required a Microsoft Windows based

PC with Media Player 7.0 or later installed.

2. If the video don’t start, please reference the “ActiveX_Security_Setup” in

Reference Manual.

3. If you see only white screen and your camera is in outdoor or expose

to strong light, please change the “Mode” to “Outdoor”.

4. If you see flickers on video and your camera is installed indoor, please

change the “Mode” to “50Hz” or “60Hz” according to the electricity of
your country.

Description of Monitoring Page

Resolution : 320x240（QVGA）/ 640x480（VGA）
Working environment Mode : indoor ( 50Hz/ 60Hz) / outdoor
Photo parameter modulation：Brightness, Contrast

Scout menu : “Snapshot” and “Record” Scout window
setting :

1. May see only current window

2. May increase 3 IP cameras, real-time view video in four

windows as below

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To view four cameras simultaneously, go to Administrator setup page,
Select “Multi-Device Setting”, as illustrated as followed.

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Click on channels to start recording:

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To take snapshot of present scene on screen, click on the “snapshot”
button:

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2.3 Administrator setup page Page

2.3.1 Device Info

Indicates Camera ID & Firmware version.

2.3.2 Alias Settings

Camera Alias : Input the camera name for you to recognize.

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2.3.3 Date & Time Settings

2.3.4 Users Settings

admin Password and Confirm Password: password used to login the IP

Camera ( Default is blank )

Administrator: Can change settings
Operator: Can select Resolution, Indoor/ Outdoor, PTZ (PTZ model only)
Visitor: Can only view.

CAUTION:
Please always write down the password and keep
password in safe place. Please kindly notice, if you
forget password you set, you will have to return the
camera to manufacturer for recovery, there is no way to

reset password of your camera.

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2.3.5 Multi-Device Settings

Add 3 more cameras from “Device List In LAN”

2.3.6 Basic Networking Settings

Factory default the “Using DCHP” is chosen, the IP Camera will try to get IP
address automatically from DHCP SERVER of your network.
You can also configure the IP address manually.

IP: enter the IP address assigned.
Mask: Enter the subnet mask. The default is 255.255.0.0
Gateway: Enter IP gateway.
DNS: Enter DNS IP address provided by your ISP (Internet service provider).
Http Port: Enter the input port number, default as 80.

If IP camera connects with ADSL directly chose Using ADSL Dialup, enter
ADSL dialup user and password

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Note:

After “Submit” new network settings, camera will reboot to adopt new
settings automatically.

2.3.7 Wireless LAN Settings

Using Wi-Fi Lan: Only for wireless IP Camera, you must set correct SSID and WEP

Key (IF your Wi-Fi AP enables WEP encryption)

Set correct SSID and WEP Key according to your Wi-Fi AP.

If your Wi-Fi AP enables WEP encryption (64 bits/ 128 bits), input WEP key in HEX
or ASCII format.

2.3.8 ADSL Settings

Connect camera LAN port directly to ADSL modem.
Please request User account and Password from your ADSL service
provider.
If the IP is not fixed (dynamic), Click “Report ADSL IP by Mail

” will result

email notification every time the ADSL IP is changed.

2.3.9 UPnP Settings

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2.3.10 DDNS Service Setting

DDNS Setting: Clairvoyant 1002 IP camera supports protocols from two DDNS
providers:

1. Oray.net

2. Dyndns.org

Domain Name: the second-level name you apply for and acquire at Oray.net or
Dyndns.org, please read more details in “Reference User’s manual”

User and Password: the user name and password when applying for the DDNS
service.
DDNS Status:

1. “No Action” no DDNS settings set, no action taken.

2. ”Errors in network Communication”: can’t access DDNS server due to

Network errors (blocked by ISP) or wrong DNS, Gateway settings.

3. “Update successfully” : Successfully updated the DDNS server database.

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2.3.11 Mail Service Settings

Users can assign the e-mail boxes to receive and send mails.
The e-mail box is used for receiving the snapshots sent after alarm and
the public wan IP address after successful dial-up.

Note:

Remember to input your SMTP account and password if your SMTP server
requires authentication.
Please ask your ISP for SMTP account and password, or seek help from
MIS department of your company.

Make sure the DNS Server and Gateway settings are correct if you don’t choose
DHCP and setup “Networking Settings” manually.

2.3.12 FTP Service Settings

Note:

The Upload folder must be created before successful files upload.
Remember to add “/” before folder name

Don’t upload when Interval is zero.

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2.3.13 Alarm Service Settings

Note:

Don’t upload when Interval is zero.
IO Linkage will trigger alarm output.

Motion DetectArmed: Motion object will trigger alarm, emails and FTP upload to

server will start to send snapshots for one minute

Alarm Input Armed: When the alarm in pins from “NO” to “close” will trigger

alarm.

Send Mail on Alarm : Sent alarm email to assigned email box which includes

snapshot picture

Upload Image on Alarm : Upload snapshot pictures to pre-assigned FTP server

folder.

2.3.14 Upgrade Device Firmware

WARNING:

ONLY FOR CERTIFIED TECHNICAL ENGINEERS

Get correct firmware from authorized dealer, wrong version of firmware
will damage your camera permanently.

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Appendix

A. C1002 Rear Panel

LAN: RJ-45/10-100 Base T

ANT : For Wi-Fi wireless (optional)
DC5V: 5V/1A Power supply (indoor, Wi-Fi)

B. C1002IR Tail Wire

RESET: Restore factory default in case of forgetting password.
ALARM IN: Connect to Sensor/ Detector, Normal Open, will trigger alarm when

Short circuit (closed)
DC5V: 5V/1A Power supply (outdoor, IR, Wi-Fi)

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B. Technical Data

Image System

- Compression: Motion JPEG hardware compression

- 350,000 pixels CMOS sensor

- f: 6.0mm to infinity, C/CS mount lens

- Min. 2.0 to 3.0 Lux (Indoor version)

- Min. 0 Lux with IR Leds (Outdoor version)

- Automatic Exposure Control

- Automatic Gain Control

- Automatic Brightness Control

- Automatic White Balance

- Flicker Avoidance (Flicker less)

- Resolution:

QVGA (320 x 240)

VGA (640 x 480)

- Image Frame Rate:

Max. 25 fps at QVGA resolution, average 4 Mbps/sec
Max. 15 fps at VGA resolution, average 4 Mbps/sec

- I/O Interface

CAT5, RJ-45 x1 (802.3)
RS-485 for PTZ control (OEM indoor version)
Network Protocols

- TCP/IP, HTTP, ARP, ICMP, PPPoE, DHCP, SMTP, DDNS

Client

- IE6

Mechanical & Environment

- Dimensions (mm, L x H x W):
106 x 46 x 46 (OEM indoor version)
158 x 80 x 75 (Outdoor version)

- Weight (g): 350 / 650 (Indoor/ Outdoor)

- Power Requirement: 5 V / 0.3A (Indoor version) / 5 V / 1A (Outdoor version)

- Operation Temp: 5 ºC to 50 ºC (40 ºF to 122 ºF)

- Humidity: Rh10 % to 90 %

Remark:

- Optional Digital FTP alarm, scheduling, NFS storage functions

- Optional Alarm inputs and outputs, Power over Ethernet, Wi-Fi wireless

- Optional DVR client software for 16 cameras monitoring.

- OEM PTZ or Fixed Dome camera available.

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C. Cross Ethernet Cable Making Tip

I. LAN Plug

Pin: 1 ~ 8

II. LAN Cable

PART-A PART-B

III. Connection Method

a. Connect LAN Cable Part-A and LAN plug by order as one to one .
b. Connect to LAN cable Part-B & Part-A, Replace order No.1 & 3, No.2 & 6.
c. Connect LAN cable Part-B No. 3 to LAN plug No. 1 and connect the next

by order.

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========================== The End =========================

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