Solvline SerialGate User Manual

SerialGate

User Guide

Version: 2.1b

2013.03.25

2

Revision Date

Document

Version

Pages

Description

Apr. 10. 2012

2.0

All

Initial release

Jun. 26. 2012

2.1

All

New Firmware release

Sep. 10. 2012

2.1a

All

New Case of SG-1020(W)/ALL

release

Mar. 25. 2013

2.1b

ALL

SG-1010W/ALL Revision

SerialGate User Guide

Revision History

Copyright 2009-2011 SystemBase Co., Ltd. All rights reserved.
Website http://www.sysbas.com/
Tel [phone]
Fax [phone]

16F Daerung Post Tower-1, 212-8, Guro-dong, Seoul, Korea

For any inquiries or comments, contact to [e-mail]

3

SerialGate User Guide

Contents

Ch1 Introduction .......................................................................................... 6

 About this document 6
 Who should read this document? 6
 Manual Contents 7
 SerialGate Documents 8
 Technical Support 9

Ch2 Getting Started ................................................................................... 10

 Overview 10
 Features 10
 Package Component 11
 Application 12

Ch3 Hardware Description ........................................................................ 14

 SG-1010/232, Combo Exterior 14
 SG-1010/232, Combo LED / RESET 15
 SG-1010/ALL Exterior 17
 SG-1010/ALL LED / RESET 18
 SG-1010W/ALL Exterior 20
 SG-1010W/ALL LED / RESET 21
 SG-1020/232, Combo Exterior 23
 SG-1020/232, Combo LED / RESET 24
 SG-1020/ALL & SG-1020W/ALL Exterior 25
 SG-1020/ALL & SG-1020W/ALL LED / RESET 26
 SG-1040/1080 Exterior 28
 SG-1040/1080 LED / RESET 30
 SG-1160/ALL Exterior 31
 SG-1160/ALL LED / RESET 32
 Pin Specification (SG-1010/1020/1040/1080 Series) 33
 Pin Specification (SG-1010(W)/ALL, SG-020(W)/ALL) 34

4

SerialGate User Guide

 Pin Specification (SG-1160/ALL) 35

Ch4 Hardware Description ........................................................................ 36

 Connection Guide 36
 First-Time Power On 36
 Connecting to SerialGate 37

Ch5 Configuration via Web ....................................................................... 39

 Connection (210MHz Model Only) 39
 Setup Menu (210MHz Model Only) 40
 Network Settings (210MHz Model Only) 41
 Serial Settings (210MHz Model Only) 44
 SNMP Settings (210MHz Model Only) 50
 Change Password (210MHz Model Only) 52
 Update Firmware (210MHz Model Only) 53
 Factory Default (210MHz Model Only) 54
 Save & Reboot (210MHz Model Only) 55
 Connection (400MHz Model) 56
 Setup Menu (400MHz Model) 57
 Network Settings (400MHz Model) 59
 Serial Settings (400MHz Model) 63
 Wireless Settings (400MHz Model) 68
 SNMP Settings (400MHz Model) 72
 Change Password (400MHz Model) 74
 Update Firmware (400MHz Model) 75
 Factory Default (400MHz Model) 76
 Reboot (400MHz Model) 77
 System Log (400MHz Model) 78

Ch6 Configuration via Telnet .................................................................... 79

 Connection 79
 View Commands 80
 Network Commands 80

5

SerialGate User Guide

 Serial Commands 82
 Username/Password Commands 85
 System Commands 85

Ch7 Configuration via LCD ....................................................................... 86

 LCD and Key Operation 86
 Main Menu 87
 Network Setup 88
 Port Setup 89
 Status 90
 System 91
 Verification 93

Ch8 Application.......................................................................................... 97

 Com Port Redirector 97
 TCP_Server (TCP/IP connection from PC to SerialGate) 99
 TCP_Client (TCP/IP Connection: SerialGate  PC) 100
 Pair (Serial Line To Serial Line) 101

Ch9 Appendix ........................................................................................... 103

 Troubleshooting 103
 Firmware Update using FTP 105
 Product Specification 107

6

SerialGate User Guide

Ch1 Introduction

This chapter is an introduction to SystemBase device server SerialGate series.

About this document

This guide is designed for users of SerialGate, for setting SerialGate’s configurations, status
monitoring, firmware update, and other administration work.

Who should read this document?

This guide is designed for SerialGate users and administrators. It is strongly recommended that
anyone trying to apply, use, and maintain SerialGate read this document. This guide deals with
the hardware-level integration issues and software-level configuration tips. It will be a great
starting point for any administrators who want to easily monitor and control SerialGate and its
connected devices.

7

SerialGate User Guide

Manual Contents

Introduction (Chapter 1) is a preface with general information and introductory notices.

Getting Started (Chapter 2) gives a brief introduction of SerialGate series, including features

and applications.

Hardware Descriptions (Chapter 3) explains the layout and pin specifications with block

diagram and drawings.

Installation (Chapter 4) helps you to connect SerialGate to serial and network environment. It

ends up with first time boot-up and status check.

Configuration via Web (Chapter 5) provides menu-by-menu guide for setting up the operation

environment for SerialGate via web browser.

Configuration via Telnet (Chapter 6) provides a list of commands for setting up the operation

environment for SerialGate via Telnet.

Configuration via LCD (Chapter 7) explains how to monitor status and working environment of

device server.

Application (Chapter 8) provides a variety of application examples widely used in industries.

Appendix (Chapter 9) provides firmware update guides and technical specifications for detailed

information.

8

Document Name

Description

User Guide

Integration, configuration, and management tasks are

explained for the administrator

Portview User Manual

Guide for SystemBase device server management

application Portview

COM Port Redirector User

Manual

Guide for SystemBase COM Port Redirector

TestView User Manual

User Manual for testing Com port Redirector , TCP

Server/Client , UDP Server/Client

Document Name

Description

SerialGate Spec Sheet

Specifications for SerialGate products

SerialGate White Paper

An easy reading for anyone new to device server.

Deals with background and technology Past, present,

and future of device servers along with the overview

of market environment

SerialGate User Guide

SerialGate Documents

The following table summarizes documents included in the SerialGate document set.

If you need brief information on SerialGate or device servers in general, please visit our
company website at http://www.sysbas.com/. You can view and/or download documents related
to SerialGate as well as latest software and firmware updates. Available resources are as
follows:

All documents are updated promptly, so check for the recent document update. The contents in
these documents are subject to change without any notice in advance.

9

SerialGate User Guide

Technical Support

There are three ways you can get a technical support from SystemBase.

First, visit our website http://www.sysbas.com/ or http://www.solvlinr.com/ and go to ‘Technical
Support’ menu. There you can read FAQ and ask your own question as well.

Second, you can e-mail our technical support team. The mail address is [e-mail]. Any
kind of inquiries, requests, and comments are welcome.

Lastly, you can call us at the customer center for immediate support. Our technical support team
will kindly help you get over with the problem. The number to call is 82-2-855-0501 (Extension
number 129). Do not forget to dial the extension number after getting a welcome message.

10

SerialGate User Guide

Ch2 Getting Started

This chapter includes SerialGate overview, main and distinctive features, package contents for
each product, and application fields.

Overview

SerialGate provides network connectivity to various serial devices (security devices,
communication peripherals, modems, data printing devices, industrial metering devices, etc.).
SerialGate supports RS-232, RS-422, and RS-485 serial communication standards under
various communication speed, meanwhile auto-sensing 100baseTX Fast Ethernet and 10baseT
Ethernet connection.

Features

Various features of SerialGate make it a universal yet distinctive device server solution. Here we
present main features of SerialGate. Others will explicitly appear throughout this guide.

- Max 921.6Kbps serial speed

- RS-232, Combo(RS-422/485) or All version (RS-232/422/485)

- 10/100Mbps Ethernet port

- COM Port Redirector for better adaptability

- Extensive configuration and monitoring with Portview

- Firmware update via Web and FTP

- Configuration using Web, Telnet, SNMP, and Portview

- SDK package which enables customizing program development provided

11

A-Class Device

This device is registered only for office use, and both the seller and the user must be
aware of this. If not correctly sold or purchased, please exchange with home use device.

SerialGate User Guide

Package Component

SerialGate package is composed of the following components. Make sure every component is
included in your package. All packages include a module and a CD with utilities and documents.

SerialGate device 1pc (RS232 model or Combo (RS-422/485) model)
Direct LAN Cable 1pc
Power adapter 1pc (for SG-1010, SG-1010/ALL, SG-1020, SG-1020/ALL, SG-1040-DC, SG­1080-DC Series)
Power Cable 1pc (for SG-1040, SG-1080 Series, SG-1160/ALL)
CD (Manual and utilities)

12

SerialGate User Guide

Application

SerialGate can be used in many practical applications in various fields. Here we present some
of them.

Network Serial Communication

PC and SerialGate are connected to the network, and a user gets an access to a device
connected to SerialGate on PC.

Serial Communication Tunneling

SerialGate enables a connection not restricted to distance between PC and serial device. To
enable this feature, a user should change its setting to TCP Server – TCP Client mode or UDP
Server – UDP Client mode referring to Chapter 5 of this manual. In this case, only data can be
transmitted while both data and control signal can be transmitted in Pair_Master and Pair_Slave
mode.

13

SerialGate User Guide

COM Port Redirection

With COM Port Redirection, a user can use serial port connected to SerialGate on the network
as if it is a serial port on PC.

Factory / Industrial Automation

PLC, Robot arms, Human-Machine Interface, Warehouse rails
Medical instruments, Inspection equipment controllers
Alarming units

Home Appliances / Electronic Devices

Power controller, Gaming machines
Scales, Gas detection units, Water & pollution metering devices
Data collection and distribution units

Financial / Building Automation

Card readers, Barcode scanners, Kiosks, Point-Of-Sale related devices
Serial printers, Cash registers, Credit card authorization terminals
Biometric detection units, Security devices

14

SerialGate User Guide

Ch3 Hardware Description

This chapter provides SerialGate's hardware information including block diagram, layout, pin
specification, dimensions and other hardware-related issues.

SG-1010/232, Combo Exterior

SG-1010/232

SG-1010/Combo

SG-1010/232, Combo

15

LED

Status

Meaning

PWR

(Red)

On

Power supplied to the device

Off

No power supplied to the device

LAN

(Green)

Off

No active network connection

On

Network activated

RDY

(Red)

Blink

Normal operation

On

System Booting

Off

System Error

RS-422

On

Serial port set to RS-422 mode (Combo model)

RS-485

On

Serial port set to RS-485 mode (Combo model)

Serial
Tx/Rx

Green Blink

Serial data transmitted

Orange Blink

Serial data received

LAN Port

(Right Orange)

On

Network connected

Off

Network disconnected

Blink

LAN data being transmitted

SerialGate User Guide

 Serial Port: RJ-45 socket for serial ports (RS-232 or Combo(RS-422/485))
 Power connector: for connection of DC9~30V adapter cable

Terminal Block and DC Adapter Jack connect different power at the sa
me time power is applied at the same time as it may cause irreparabl
e damage to the product, if you do not!

 Terminal block power connector: for connection of terminal block power cable
 Reset button: SerialGate reboots if this button is pressed for less than 3 seconds. If

pressed for longer than 3 seconds, SerialGate will restore its factory default settings.

 LED: Operation status of SerialGate. Next section describes the meaning of each LED

display status.

 LAN port: 8-pin RJ45 jack connects SerialGate to networking devices such as Ethernet

card, hub, and router.

SG-1010/232, Combo LED / RESET

16

LAN Port

(Left Green)

On

100baseT connection detected & LAN data transferred

Off

10baseT connection detected & LAN data transferred

Operation

Result

Pressed for less than 3 seconds

Restart SerialGate

Pressed for more than 3 seconds

Restore factory default settings of SerialGate,
and the device will automatically reboot.

SerialGate User Guide

< Reset button features >

17

Reset Button

SerialGate User Guide

SG-1010/ALL Exterior

SG-1010/ALL (Rear)

SG-1010/ALL (Front)

SG-1010/ALL

 LED: Operation status of SerialGate. Next section describes the meaning of each

LED display status.

 LAN port: 8-pin RJ45 jack which is used when connecting SerialGate to networking

devices such as Ethernet card, hub, and router.

 Terminal block power connector: for connection of terminal block power cable
 Power connector: for connection of DC 12V adapter cable

Terminal Block and DC Adapter Jack connect different power at the sa
me time power is applied at the same time as it may cause irreparabl
e damage to the product, if you do not!

 Serial: DB9 for RS-232 and 5P Terminal Block for RS-422/485
 Termination Resistor Switch: Selection switch for termination resistor of RS-422/485
 Reset: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed

for longer than 3 seconds, SerialGate will restore factory default settings.

SG-1010(W)/ALL (Left Side)

18

LED

Status

Meaning

RDY

(GREEN)

Blink(1s)

Normal Operation

Blink(0.2s)

Ready for restore factory default settings

On

During the Booting

Off

System Error

SRL

(Red)

Blink

Serial data being transmitted

LAN

(Right Orange)

On

Network connected

Off

Network disconnected

Blink

LAN data being transmitted

LAN

(Left Green)

On

100baseT connection detected & LAN data transferred

Off

10baseT connection detected & LAN data transferred

Operation

Result

Pressed for less than 3 seconds

Restart SerialGate

Pressed for more than 3 seconds

Restore factory default settings of SerialGate, and th
e device will automatically reboot.

SerialGate User Guide

SG-1010/ALL LED / RESET

< Reset button features >

19

SW

Status

Meaning

1

On

Activate TX / TRXD Resistor

Off

Deactivate TX / TRXD Resistor

2

On

Activate RX Resistor (RS-422 Only)

Off

Deactivate RX Resistor (RS-422 Only)

Termination Resistor SW

SerialGate User Guide

<RS-422/485 Termination Resistor Setting>

SG-1010/ALL (Rear)

20

Reset 버튼

SerialGate User Guide

SG-1010W/ALL Exterior

SG-1010W/ALL (Rear)

SG-1010W/ALL (Front)

SG-1010W/ALL

 LED: Operation status of SerialGate. Next section describes the meaning of each

LED display status.

 LAN port: 8-pin RJ45 jack which is used when connecting SerialGate to networking

devices such as Ethernet card, hub, and router.

 Terminal block power connector: for connection of terminal block power cable
 Power connector: for connection of DC 12V adapter cable

Terminal Block and DC Adapter Jack connect different power at the sa
me time power is applied at the same time as it may cause irreparabl
e damage to the product, if you do not!

 Serial: DB9 for RS-232 and 5P Terminal Block for RS-422/485
 Termination Resistor Switch: Selection switch for termination resistor of RS-422/485
 Reset: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed

for longer than 3 seconds, SerialGate will restore factory default settings.

SG-1010W/ALL (Left Side)

21

LED

Status

Meaning

RDY

(GREEN)

Blink(1s)

Normal Operation

Blink(0.2s)

Ready for restore factory default settings

On

During the Booting

Off

System Error

SRL

(Red/Orange)

Blink

Send: Red
Receive: Orange

WIFI(Green)

Blink

WIFI Link up

Off

WIFI Link down

LAN

(Right Orange)

On

Network connected

Off

Network disconnected

Blink

LAN data being transmitted

LAN

(Left Green)

On

100baseT connection detected & LAN data transferred

Off

10baseT connection detected & LAN data transferred

Operation

Result

Pressed for less than 3 seconds

Restart SerialGate

Pressed for more than 3 seconds

Restore factory default settings of SerialGate, and th
e device will automatically reboot.

SerialGate User Guide

SG-1010W/ALL LED / RESET

< Reset button features >

22

SW No.

Status

Meaning

1

On

Activate TX / TRXD Resistor

Off

Deactivate TX / TRXD Resistor

2

On

Activate RX Resistor (RS-422 Only)

Off

Deactivate RX Resistor (RS-422 Only)

Termination Resistor SW

SerialGate User Guide

<RS-422/485 Termination Resistor Setting>

SG-1010W/ALL (Rear)

23

SerialGate User Guide

SG-1020/232, Combo Exterior

SG-1020/232, Combo

SG-1020/232

SG-1020/Combo

 Serial Port: RJ-45 socket for serial ports (RS-232 or Combo(RS-422/485))
 Power connector: for connection of DC9~30V adapter cable

Terminal Block and DC Adapter Jack connect different power at the sa
me time power is applied at the same time as it may cause irreparabl
e damage to the product, if you do not!

 Terminal block power connector: for connection of terminal block power cable
 Reset button: SerialGate reboots if this button is pressed for less than 3 seconds. If

pressed for longer than 3 seconds, SerialGate will restore its factory default settings.

 LED: Operation status of SerialGate. Next section describes the meaning of each LED

display status.

24

LED

Status

Meaning

PWR

(Red)

On

Power supplied to the device

Off

No power supplied to the device

LAN

(Green)

Off

No active network connection

On

Network activated

RDY

(Red)

Blink

Normal operation

On

System Booting

Off

System Error

RS-422

On

Serial port set to RS-422 mode (Combo model)

RS-485

On

Serial port set to RS-485 mode (Combo model)

Serial Tx/Rx

Green Blink

Serial data transmitted

Orange Blink

Serial data received

LAN Port

(Right Orange)

On

Network connected

Off

Network disconnected

Blink

LAN data being transmitted

LAN Port

(Left Green)

On

100baseT connection detected & LAN data transferred

Off

10baseT connection detected & LAN data transferred

Operation

Result

Pressed for less than 3 seconds

Restart SerialGate

Pressed for more than 3 seconds

Restore factory default settings of SerialGate, and the
device will automatically reboot.

SerialGate User Guide

 LAN port: 8-pin RJ45 jack connects SerialGate to networking devices such as Ethernet

card, hub, and router.

SG-1020/232, Combo LED / RESET

< Reset button features >

25

SerialGate User Guide

SG-1020/ALL & SG-1020W/ALL Exterior

SG-1020/ALL(Top)

SG-1020/ALL(Bottom)

SG-1020/ALL

SG-1020W/ALL(Top)

SG-1020W/ALL(Bottom)

SG-1020W/ALL

 LED: Operation status of SerialGate. Next section describes the meaning of each

LED display status.

 LAN port: 8-pin RJ45 jack which is used when connecting SerialGate to networking

devices such as Ethernet card, hub, and router.

 Terminal block power connector: for connection of terminal block power cable
 Power connector: DC12V power DC Adapter Jack and Terminal Block connections.

Terminal Block and DC Adapter Jack connect different power at the s
ame time power is applied at the same time as it may cause irrepara
ble damage to the product, if you do not!

26

LED

Status

Meaning

RDY

(GREEN)

Blink(1s)

Normal Operation

Blink(0.2s)

Ready for restore factory default settings

On

During the Booting

Off

System Error

SRL1
(Red)

Blink

Serial #1 data being transmitted

SRL2
(Red)

Blink

Serial #2 data being transmitted

WIFI(Green)

On

WIFI Link up

Off

WIFI Link down

LAN

(Right Orange)

On

Network connected

Off

Network disconnected

Blink

LAN data being transmitted

LAN

(Left Green)

On

100baseT connection detected & LAN data transferred

Off

10baseT connection detected & LAN data transferred

Reset Button

SerialGate User Guide

 Serial: DB9 for RS-232 and 5P Terminal Block for RS-422/485
 Termination Resistor Switch: Selection switch for termination resistor of RS-422/485
 Reset: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed

for longer than 3 seconds, SerialGate will restore factory default settings.

SG-1020/ALL & SG-1020W/ALL (Left Side)

SG-1020/ALL & SG-1020W/ALL LED / RESET

27

Operation

Result

Pressed for less than 3 seconds

Restart SerialGate

Pressed for more than 3 seconds

Restore factory default settings of SerialGate, and th
e device will automatically reboot.

SW

Meaning

SW1

Resistor for Serial Port #1

SW2

Resistor for Serial Port #2

SW No.

Status

Meaning

1
On

Activate TX / TRXD Resistor

Off

Deactivate TX / TRXD Resistor

2
On

Activate RX Resistor (RS-422 Only)

Off

Deactivate RX Resistor (RS-422 Only)

Termination SW1

Termination SW2

SerialGate User Guide

< Reset button features >

<RS-422/485 Termination Resistor Setting>

SG-1020/ALL & SG-1020W/ALL (Bottom)

28

SerialGate User Guide

SG-1040/1080 Exterior

SG-1040/1080 (Front)

SG-1040 (RS232 or Combo Version)

AC Version

DC Version

SG-1080 (RS232 or Combo Version)

AC Version

DC Version

29

SerialGate User Guide

 Serial: RJ-45 socket for serial ports (RS-232, or Combo(RS-422/485))
 Power connector

AC Version: for connection of AC100~245V cable

DC Version: for connection of DC12V adapter cable and terminal block power cable

Terminal Block and DC Adapter Jack connect different power at the s
ame time power is applied at the same time as it may cause irrepara
ble damage to the product, if you do not!

 Reset: SerialGate reboots if this button is pressed for less than 3 seconds. If pressed for

longer than 3 seconds, SerialGate will restore factory default settings.

 LED: Operation status of SerialGate. Next section describes the meaning of each LED

display status.

 WAN: Main network port used when connecting SerialGate to networking devices such

as Ethernet card, hub, and router.

 LAN: 보조 네트워크 포트로 NAT 모드로 동작하여 SerialGate에서 하부 네트워크에 연

결된 디바이스와 연결하거나 Bridge 모드로 동작하여 Switch 포트 역할을 한다.

 SD / MMC: SD memory card works for system log. Available up to 32 Gbytes. (SD memory

not included in the package)

30

LED

Status

Meaning

PWR

(RED)

On

Power supplied to the device

Off

No power supplied to the device

RDY

(Green)

Blink

Normal operation

On

System Booting

Off

System Error

WAN

(Green)

Off

Deactivate main network

On

Activate main network

LAN

(Green)

Off

Deactivate sub network

On

Activate sub network

Serial Tx/Rx

(Green/Orange)

Blink

Serial data transmitted

Blink

Serial data received

WAN/LAN

(Right Orange)

On

Connected to network

Off

Disconnected to network

Blink

LAN data being transmitted

WAN/LAN

(Left Green)

On

100baseT connection detected & LAN data transferred

Off

10baseT connection detected & LAN data transferred

Operation

Result

Pressed for less than 3 seconds

Restart SerialGate

Pressed for more than 3 seconds

Restore factory default settings of SerialGate, and th
e device will automatically reboot.

SerialGate User Guide

SG-1040/1080 LED / RESET

<LED Feature>

< Reset button features >