2. Insert MultiPort/PCI board into anyone of PCI slots.
3. Connect the port box to the board.
4. Turn on the PC.
5. Start Windows 98. Press the “Next” button.
6. Select the “Search for the best driver for your device” and press the “Next” button.
4
Windows 98 Device Driver Installation
7. Select the “Specify a location” and insert the provided device driver disk into CD-ROM
drive and set path to “[CDROM]\DRIVERS\PCI\Win98” and press the “Next” button.
If the CD-ROM auto-run application appears when you insert Device Driver CD,
please terminate it. (The disk doesn’t support automatic device driver installation
in Windows 98.)
8. Press the “Next” button and Auto-Files-Copied.
5
Windows 98 Device Driver Installation
9. Press the “Finish” button.
10. Press the “Next” button.
11. Press the “Next” button.
6
Windows 98 Device Driver Installation
12. Select the “Specify a location” only and set the path to
“D:\DRIVERS\PCI\Win98” and press the “Next” button.
13. Press the “Next” button and ports is created.
14. Execute Installer for Multiport configuration program. Press the “Install” button and
Auto-Files-Copied.
(“[CDROM]\DRIVERS\PCI\Win98\INSTALL.EXE”)
7
Windows 98 Device Driver Installation
15. Press the “OK” button and register Program Group. MultiPort Setup Program is
executed automatically at this time. It shows the number of as tabs as cards you
installed.
(Multi-4/PCI Card Installation Setting View)
8
Windows 98 Device Driver Installation
(Multi-4JA/PCI Card Installation Setting View)
(Multi-32/PCI Card Installation Setting View)
16. In case of RS422 port or panel, you can change and specify point-to-point or multi-drop
mode. In case of RS485 port or panel, you can change and specify non-echo or echo
mode. When you use multi-drop mode or RS485 card, if you select “RTS Auto-toggle”
our device driver will process Output Control (RTS toggling) automatically.
17. Set starting-port-number as you want. This port number will be the first serial port’s
name for the O/S.
9
Windows 98 Device Driver Installation
18. Press the “OK” button to finish Multi-Port Setup program.
19. Press the “Yes” button to reboot your system.
When you want to change MultiPort Setting, execute “MultiPort Setup” program
registered in “SystemBase MultiPort PCI” program group of “Start” Menu
10
Windows Device Driver Auto Installation
- Windows Device Driver Auto Installation
1. Turn off your PC and insert MultiPort board into anyone of PCI slots.
2. Connect the port box to the board.
3. Turn on the PC.
4. Start Windows
5. Insert MultiPort/PCI Installation CD into the device.
6. Run either Windows Explorer or My Computer, and go to the directory where the driver is
located. (Location of folder is at
Windows x32 OS: “[CD-ROM]:\DRIVERS\Win2000,XP,2003,Vista,2008,7,8”
Windows x64 OS: “[CD-ROM]:\DRIVERS\WinXP,2003,Vista,2008,7,8 x64” )
7. Run the “PCI_Setup.exe” file
8. Click the “Install” button.
11
Windows Device Driver Auto Installation
9. When installation is complete without any problem, you will see the following message.
Click the “OK” button. If the installation cannot be done by auto installation, please use
the appropriate drivers for your OS manually.
12
Windows 2000 Device Driver Installation
- Windows 2000 Device Driver Installation
1. Turn off your PC and insert MultiPort/PCI board into anyone of PCI slots.
2. Connect the port box to the board.
3. Turn on the PC.
4. Start Windows 2000.
5. New hardware is detected at this time. Press the “Next” button.
6. Select the “Search for a suitable driver for my device” and press the “Next” button.
7. Select the “Specify a location” and Press “OK” button.
13
Windows 2000 Device Driver Installation
8. Select the “Browse…” and Specify
[CDROM]\DRIVER\PCI\Win2000,XP,2003,Vista,2008,7,8”. Press “OK” button.
9. Press the “Next” button.
10. Press the “Finish” button.
14
Windows 2000 Device Driver Installation
11. New hardware is detected. Press the “Next” Button.
12. Press the “Next” button.
13. Select the “Specify a location” and press the “Next” button.
15
Windows 2000 Device Driver Installation
14. Press the “Next” button.
15. Press the “Finish” button.
16. Remaining ports are installed automatically.
17. After all installations are completed, you can check the device information in [Setting]
[Control Panel] [System] [Hardware] [Device Manager].
If Windows ask you which device driver is to be installed while device driver installing
or you would like to install the driver manually, please use this location:
6. Found now hardware wizard begins, Select “Install from a list or specific location” and click “Next”.
17
Windows XP/2003 Device Driver Installation
7. Select “Search for the best driver in these locations” and “Include this location in the
search”. Click “Next”. (Specify the location as below.
Windows x32 OS: “[CD-ROM]:\DRIVERS\PCI\Win2000,XP,2003,Vista,2008,7,8”
Windows x64 OS: “[CD-ROM]:\DRIVERS\PCI\WinXP,2003,Vista,2008,7,8 x64”.)
8. Install finished for multifunction adapter. Press the “Finish” button.
18
Windows XP/2003 Device Driver Installation
9. Step 6 ~ 10 will be repeated to install serial ports.
19
Windows Vista/2008/7/8 Device Driver Installation
- Windows Vista/2008/7/8 Device Driver Installation
1. Turn off your PC and insert MultiPort/PCI board into anyone of PCI slots.
2. Connect the external port box to the board.
3. Turn on the PC power.
4. Start Windows Vista/2008/7/8
5. Go to Control Panel System Device Manager.
6. Right click PCI Serial Port under Other Devices, and click “Update Driver Software”.
20
Windows Vista/2008/7/8 Device Driver Installation
7. The following window will appear. Click “Find driver software from selected location”
8. “Find driver software from selected location” window will appear. Click “Find” and select
“[CDROM]:/DRIVERS/PCI/Win2000,XP,2003,Vista,2008,7,8” for its location. Then click
“Next”
21
Windows Vista/2008/7/8 Device Driver Installation
9. Once installation is complete, “Driver software has been updated.” Message box will
appear. “PCI Serial Port” is now successfully installed. Click “Close”. Next step is to
install driver for each separate ports.
10. Right click PCI Serial Port under Other Devices, and click “Update Driver Software”.
22
Windows Vista/2008/7/8 Device Driver Installation
11. The following window will appear. Click “Find driver software from selected location”
12. “Find driver software from selected location” window will appear. Click “Find” and select
“[CDROM]:/DRIVERS/PCI/Win2000,XP,2003,Vista,2008,7,8” for its location. Then click
“Next”
23
Windows Vista/2008/7/8 Device Driver Installation
13. Once installation is complete, “Driver software has been updated.” Message box will
appear. “PCI Serial Port” is now successfully installed. Click “Close”. Step 10 ~ 13 will
be repeated to install serial ports.
14. Your Multiport driver is successfully installed if following items can be found under
“Device Manager”.(Follow steps #8 ~ #11 to enable “Device Manager”)
“SystemBase Multi-4/PCI” under “Multi-functioned Adaptor” category
“MultiPort/PCI-Serial Port(COM #)” under “Port” category
Recurrence of Serial Port should equal to the number of serial ports
24
Windows Device Driver Configuration
- Windows Device Driver Configuration
You can change the Windows device driver by following instruction below.
1) To modify communication mode
2) To set Flow Control
3) To set FIFO Trigger level
4) To modify the port numbers, assigned to COM Port
To modify the setting, from “Multifunction adapters” as shown below, click the right mouse
button at “SystemBase Multi-4/PCI” and choose the “Properties”
25
Windows Device Driver Configuration
1) To modify communication mode
While using Multi-Drop communication mode in RS-422 or communication modes in RS-485,
several devices share only one BUS. When one device is using the BUS the other devices
cannot use the BUS at the same time. Therefore, for devices which are not using the BUS
should be set to Hi-Z at I/O. Auto-Toggling is a feature that sets this task automatically.
1. Communication modes are displayed in “Hardware Config” at “Settings” tab.
In RS-232 mode, no other communication modes are available.
<RS-232 mode in Settings>
26
Windows Device Driver Configuration
2. Point to Point Mode and Multidrop Mode are available in RS422 Interface. When
Multidrop Mode is selected, Auto Toggle feature is force-selected. Default setting is
“Point to Point” Mode.
27
<RS422 mode in Settings>
Windows Device Driver Configuration
3. Echo or None echo Modes are available in RS485 Interface. Auto Toggle feature is
force-selected. Default setting is “None echo” Mode.
28
Windows Device Driver Configuration
2) To set Flow Control
1. Click “Advanced Options” button
29
Windows Device Driver Configuration
2. While in RS232 or RS422 Point to Point communication mode, “AutoRTS”, “AutoCTS”,
and “AutoXonXoff” can be selected from Flow Control. Only one option can be
selected among those three. If “AutoXonXoff” is selected, “XonXoff Additional Options”
will become active for additional options.
30
Windows Device Driver Configuration
3) To set FIFO Trigger
1. FIFO Trigger Level can be adjusted. Burst data transfer mode is set by default, but for
slow data transfer mode, it is recommended to use “55x Trigger Mode”.
31
Windows Device Driver Configuration
4) To modify port numbers, assigned to COM Port
1. Click “All Port Remap...”
2. All ports are assigned in order by the imprinted numbers on the product. If you like to
modify the port numbers, you can change their value and click “OK” button. However,
in “MultiPort Serial Adapter” driver, only continuous numbers can be set.
32
Windows Device Driver Configuration
3. By clicking “Scan for hardware changes” under “Device Manager Action”, you can
use the Port without rebooting the system.
33
Windows Device Driver Uninstall
- Windows Device Driver Uninstall
This page provides information for how to uninstall drivers in Windows 2000 or versions
above.
1. Turn on the PC.
2. Start Windows.
3. Insert MultiPort/PCI Installation CD into the device.
15. Run either Windows Explorer or My Computer, and go to the directory where the driver
is located. (Location of folder is at
Windows x32 OS: “[CD-ROM]:\DRIVERS\Win2000,XP,2003,Vista,2008,7,8”
Windows x64 OS: “[CD-ROM]:\DRIVERS\WinXP,2003,Vista,2008,7,8 x64” )
4. Run the “PCI_Setup.exe” file
34
Windows Device Driver Uninstall
5. Click “Uninstall” button.
6. When uninstall is complete without any problem, you will see the following message.
After removing the driver, you must reboot your system. If you click “OK” button, OS
will force reboot.
35
Solving Problems
Solving Problems
- General Issues
1. The MultiPort does not work properly even after it has been successfully installed
One of major reasons MultiPort boards do not work properly is mostly interrupt
collisions. This is not a frequent problem because PCI boards are automatically
assigned interrupts. However, reasons for interrupt collisions or abnormal operation of
PCI boards can be classified into three.
Since there are no reserved resources in the system, PCI may use an already
assigned interrupt number. It is required to install MultiPorts again by disabling IRQ
numbers (such as IRQ3 and IRQ7) that have been assigned but not used in the CMOS
setup program in order to make those interrupts available.
PCI boards may use IRQ numbers occupied by ISA boards. In such a case, the PCI
bus does not recognize the interrupt number assigned to the ISA board, resulting in
malfunction of the PCI board. To solve such a problem, you should change the
interrupt number of the ISA board or change the slot position of the PCI board.
There may be a specific motherboard that assigns interrupt numbers on each slot in
the CMOS set up program, or sets ISA/PCI PnP by interrupt numbers. At this time, PCI
board is not successfully working if the PCI slot has a wrong IRQ number assigned or
all IRQ numbers are set to ISA. As a solution to this problem, unused IRQ numbers
should be set to PCI PnP.
- Windows
2. When any device driver is installed under Windows operating systems, information of the
boards and external port boxes in the system is not identical to the data displayed by the
setup program.
Windows 98/NT is designed to automatically get the number of boards and even the
interface type of port boxes for multi-32/PCI in order to show the data on the setup
screen. If the screen is not normally displayed, it is not allowed to use MultiPorts. This
is caused by low quality products or connectors that may experience problems
connecting the board and external port box or between external port boxes. First, turn
the system off and check the connection status again to verify if the connection is poor.
If this problem persists even if the connector is fault free, please contact us.
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