Guarantee
Sollatek (UK) Ltd guarantee that if within 2 years of purchase this appliance fails due to
faulty workmanship or materials we will repair or replace it (at our discretion) free of
charge provided that:
• The appliance has been correctly installed and used within the electrical
range as specified on the appliance nameplate.
• The appliance has been used in accordance with the operating instructions.
• There has been no attempt to open the unit for any reason whatsoever.
• The unit is returned to Sollatek or a Sollatek agent in good condition.
• Sollatek shall not be liable under the terms of this guarantee for any material
fault or damage as a result of failure of this appliance.
• This guarantee does not affect your statutory or Common Law rights.
Warranty & Returns
If your AVR unit should need repair, the quickest and simplest way is to return it to your
dealer or to a Sollatek Service Centre or direct to the nearest Sollatek office.
IMPORTANT : Before returning a unit to a Sollatek Service Centre, contact the returns
department to obtain a returns number. You will be asked for the following information
which you should have ready;
Your Name, Address, Telephone, Fax (If Available), Email (If Available)
Date Purchased, Where Purchased
Serial Number, model number, Local voltage and type of load.
Description of Fault
Once you have the returns number, ensure that the unit is securely packed enclosing a
short note with details as above and mark the unit clearly with the returns number.
Remember also to add your name and address.
Complying with the above will ensure that your unit will be treated promptly and efficiently.
Without a returns number it will not be possible to trace a unit or check progress of repair
of the unit.
Sollatek UK Limited.
Unit 10, Poyle 14 Ind Estate,
Blackthorne Road, Poyle, Slough. SL3 0AX, England.
Tel : 01753 688300 Fax: 01753 685306
Technical Support : support@sollatek.com
Sales : sales@sollatek.com
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