Page 1
INSTRUCTION MANUAL
MADE IN BROOKLYN
Workbench
solidoodle.com
Page 2
Safety InStructIonS
141
Page 3
BeSt PractIceS
213
Unauthorized Repairs
We do not recommend attempting to repair or have third parties repair your printers in any
manner not specied by the Solidoodle Best Practices or the Solidoodle Customer Support
Team. If unauthorized repairs result in damage to your printer, Solidoodle may no longer be
able to provide customer support under the terms of the Limited Warranty.
Modied Printers
We understand that some customers may choose to modify their printers. Solidoodle tests
and warrants its products based on their congurations as sold. We are unable to
guarantee the performance or safety of products that have been modied by users or third
parties. Please be aware that modied printers may not be eligible for coverage under
the Solidoodle Limited 60-Day Warranty, or for exchange, refund, or repair in our factory,
and that Solidoodle may not be able to assist you with issues arising from modications
you have done to our printers. The Solidoodle Customer Support Team will review issues
concerning modied printers on a case-by-case basis to determine what support, if any, we
can provide
Limitations
THE SOLIDOODLE LIMITED 60-DAY WARRANTY IS YOUR SOLE AND EXCLUSIVE
REMEDY AGAINST SOLIDOODLE WHERE PERMITTED BY LAW. EXCEPT FOR THIS
LIMITED WARRANTY, SOLIDOODLE MAKES NO OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF
PERFORMANCE, TRADE USAGE, OR OTHERWISE, WITH REGARD TO THE
PERFORMANCE OF ANY PRODUCT. WITHOUT LIMITATION OF THE FOREGOING,
SOLIDOODLE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTY OF
MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND
WARRANTY AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED
BY LAW. INSOFAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, SOLIDOODLE
LIMITS THEIR DURATION AND REMEDIES TO THE DURATION OF THE SOLIDOODLE
LIMITED 60-DAY WARRANTY, AND THE REPAIR AND REPLACEMENT SERVICES
PROVIDED THEREIN.
IN NO EVENT WILL SOLIDOODLE BE LIABLE TO YOU OR TO ANYONE ELSE FOR ANY
INDIRECT, INCIDENTAL, COLLATERAL, EXEMPLARY, PUNITIVE, SPECIAL OR
CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF USE OR LOSS OF PROFITS,
ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF
SOLIDOODLE PRODUCTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY, WHETHER OR NOT SOLIDOODLE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
TO THE EXTENT THE ABOVE LIMITATIONS ON IMPLIED WARRANTIES AND
INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE PROHIBITED BY STATE LAW,
THEY MAY NOT APPLY TO YOU.
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What’S In the Box?
123
Workbench
3D Printer
Snap-On
Spool Mount
USB Cord Power Supply
360W
Tool Kit
Starter Filament
If you are unable to install a replacement part yourself to resolve a Covered or
Non-Covered Issue, you can ship the printer back to us at your expense, and we will
replace the part and ship it back to you at our cost.
Repairs
If your printer is experiencing an issue that cannot be remedied by replacing a part, you
may need to return the printer to us for repair. Your printer will be inspected, repaired as
needed, and recalibrated to its original condition. If a Covered Issue requires such a repair,
we will pay for shipping to us and back to you. If a Non-Covered Issue requires such a
repair and you are not enrolled in SoliCare, you will pay for shipping to us and back to you.
Most repairs are completed and shipped back to the customer within 2 weeks of arriving at
our factory.
Spare Parts
If a spare part purchased from Solidoodle is deemed defective within sixty (60) calendar
days of shipping, it will be replaced at no charge and we will pay for shipping. Spare parts
that break down due to normal usage are not eligible for free replacements. We may also
request that you return the defective part at your expense before we ship the replacement.
Spare parts deemed defective outside sixty (60) calendar days of shipping may be replaced
at your cost.
Return
Our Customer Support Team may occasionally determine that the best course of action to
remedy an Issue is to exchange your printer for a new one. For Covered Issues, we will
send you a shipping label and will pay for shipping to us and back to you.
For Non-Covered Issues, you will pay to ship the printer to us and we will pay to ship the
new one to you.
Refund
If you would like to return your printer and receive a refund, please submit a request at
support.solidoodle.com. Refund requests must be made within thirty (30) calendar days
of the shipment date. Unless the Solidoodle Support Team determines that the printer is
defective and issues an RMA, a 10% restocking fee will be deducted from the refund.
Refunds are not available for the SoliCare Protection Plan, shipping costs, opened/used
lament, installed replacement parts, Solidoodle Sample Pack, or Solidoodle T-shirts.
Refunds are available only for items purchased from Solidoodle.com. Refunds for products
purchased from resellers are subject to resellers’ policies.
Unauthorized Returns
Printers or parts sent in without a Return Merchandise Authorization Form will not be
eligible for repair, replacement, or refund unless approved by Solidoodle Customer
Support. Unauthorized items will take longer to be resolved and may incur additional
charges for parts, labor and shipping.
Page 5
GettInG Started
Unpacking
After receiving your Solidoodle 3D printer, please ensure that all of the
parts listed on page 3 are included in your package.
Next, remove the orange or yellow shipping clips that have secured your
printer during shipping. Also cut the orange or yellow cable tie that is
wrapped around the extruder.
To get started, go to support.solidoodle.com and click on the “Start Here”
link.
Here you will nd instructions for setting up your printer and installing our
software.
411
Warranty
Solidoodle Limited 60-Day Warranty for Solidoodle Printers
*Subject to periodic revision: see Solidoodle.com/warranty for latest version.
What Does the Warranty Cover?
This warranty covers any manufacturing defects or shipping damage that you, the rst
purchaser, discover within sixty (60) days of when your new Solidoodle printer ships to you
in the United States (“Covered Issues”).
What Will Solidoodle Do?
The Solidoodle Customer Support Team will work with you to remedy any issues you
experience with your new Solidoodle printer. If a part must be replaced to remedy a
Covered Issue, Solidoodle will send you a replacement part at no charge to you. If the
Solidoodle Customer Support Team determines that the printer needs to be repaired or
replaced to remedy a Covered Issue, Solidoodle will send you a mailing label to ship the
printer back to Solidoodle and will repair or replace the printer at no cost to you.
What Does This Warranty Not Cover?
This Limited Warranty does not cover any issues not addressed through Solidoodle
Customer Support, that are identied outside of sixty (60) days of shipping your new
Solidoodle printer, or that are attributable to (i) normal wear and tear, (ii) unauthorized
modications, alterations, or repairs, (iii) use of unapproved third-party laments or other
products, (iv) abuse, misuse, or neglect, (v) exposure of the printer to moisture, ooding,
re, or improper electrical current, (vi) Acts of God, or (vii) failure to follow Solidoodle’s Best
Practices, (together, “Non-Covered Issues”). Solidoodle will determine in its sole discretion
whether an issue is a Covered or Non-Covered Issue.
How Do You Get Service?
To obtain service under this Warranty, you must initiate a request at support.solidoodle.
com. Printers or parts returned without a Return Merchandise Authorization Form will not
be serviced.
How Does State Law Apply?
This warranty gives you specic legal rights, and you may also have other rights which vary
from state to state.
Replacement Parts
If our Customer Support Team determines that a Covered Issue is caused by defective
hardware, we will replace the defective part at no charge.
If our Customer Support Team determines that you are experiencing a Non-Covered Issue,
and you have not enrolled in SoliCare, we will provide a replacement part at standard cost
and shipping. We may also request that you return the defective part before we ship the
replacement.
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featureS
105
A. Snap-On Spool Mount
B. Filament Port
C. X - Axis Motor
D. Internally Mounted Electronics
E. Power Connector
F. USB Port
A
F
E
C
B
D
notIce
Notice
The information in this user’s manual is subject to change without notice.
The manufacturer or reseller shall not be liable for errors or omissions
contained in this manual and shall not be liable for any consequential
damages, which may result from the performance or use of this manual.
The information in this user’s manual is protected by copyright laws. No
part of this manual may be photocopied or reproduced in any form
without prior written authorization from the copyright owners.
Copyright 1/2014
All Rights Reserved
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective owners/companies.
Product(s) are subject to change, revision, or improvement(s).
Licensing Information
The Solidoodle motherboard uses the CC Sharealike license.
A copy of the license can be found at:
http://creativecommons.org/licenses/by-sa/3.0/
The Solidoodle’s Marlin rmware uses the GNU GPL 3.0 license.
A copy of the license can be found at:
https://www.gnu.org/copyleft/gpl.html
Sources for both the motherboard and rmware are available at:
http://www.solidoodle.com/solidoodle-motherboard-source-les-and-rmware/
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69
G. Front Part Fan
H. Y Axis Motor
I. Dual Extruder + Fan
J. 12”x12” Glass Bed
K. Aluminum Build Plate + Heat Pad
L. SoliTouch Probe
M. Z Axis Motor + Precision Lead
Screw
H
J
I
MK
reSourceS
For more information about your printer
please visit http://www.solidoodle.com
Customer Support Center
Online Resources
Join one of our online communities or connect with us on social media!
facebook.com/Solidoodle
@Solidoodle3D
G
L
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87
technIcal SPecIfIcatIonS
Printing Specications
Print Technology
Build Volume
Layer Resolution
Filament Type
Filament Diameter
Nozzle Diameter
Temperature
Print Bed
Extruder
Storage
Electrical
AC Input
Power Requirements
Connectivity
Mechanical
Chasis
Build Platform
Motors
Fused Filament Fabrication
12” L x 12” W x 12” H
100 Microns (0.1mm)
200 Microns (0.2mm)
300 Microns (0.3mm)
400 Microns (0.4mm)
ABS (recommended), PLA
1.75mm
0.4mm
0° - 115° C
0° - 210° C
0° - 60° C
100 - 240 V, 1.8A - 0.6A, 50-60 Hz
12 V DC @ 30 A
USB
Internal Steel Frame
Aluminum
1.8° step angle
1/16 microstepping
PrInter care
General Care And Maintenance
• As with all electronic equipment, it is important to keep your
Solidoodle 3D Printer clean to extend its life. Regularly remove dust
and debris build-up with a microber cloth or compressed air.
• Don’t leave the heaters on your Solidoodle 3D Printer turned on for
extended periods of time when not in use.
• The X,Y, and Z axes of your Solidoodle 3D Printer come lubricated
with grease for smooth operation and should last a long time.
Grease may need to be re-applied to your printer to continue smooth
performance. We recommend multi-purpose lithium grease.
• Avoid positioning your power supply unit in such a way that the brick
is hanging, pulling, or putting any unneccesary stress on the
electrical wires and components.
• Happy Printing!
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