Soleus Air WM1-15E-01, WM1-18E-01, WM1-24E-01 Operating Instructions Manual

Models

WM1-15E-01

15,400 BTU

WM1-18E-01

18,300 BTU

WM1-24E-01

24,700 BTU

Electronic Window Air Conditioner

Operating Instructions

V170124

 Plug into a grounded 3 prong outlet.
 Do not remove the ground prong.
 Do not use a plug adapter.

 Do not use an extension cord.
 Unplug the air conditioner before servicing
 Use two or more people to move and install the air

conditioner

This is a safety alert symbol.
This symbol alerts you to potential hazards that can harm you or others or even cause
death.
All safety messages will directly follow the safety alert symbol and/or the words
“DANGER” or “WARNING”.

All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.

Failure to immediately follow these
instructions may cause serious injury
or even death.

PURCHASE INFORMATION

SAFETY INSTRUCTIONS

Thank you for choosing a Soleus Air Air Conditioner. This owner’s manual will provide you with

valuable information necessary for the proper care and maintenance of your new product. Please take
a few moments to thoroughly read the instructions and familiarize yourself with all the operational
aspects of your new air conditioner.

For your own records, please attach a copy of your sales receipt to this manual. Also, write the store
name/location, date purchased, and serial number below:

Store Name:

Location:

Date Purchased:

Serial Number (located on back of unit):

Before installing and using your air conditioner, please read this owner’s manual carefully. Store this manual in a
safe place for future reference. Your safety and the safety of others is very important to us. Please pay attention to
all safety messages outlined in this owner’s manual.

WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:

POWER CORD AND PLUG

This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and
plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord
with no termination on the load side and a LCDI attachment plug on the line side.

The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the
nominal current leakage between the cord shield and either load conductor exceeds a predetermined value.
The cord will remain de-energized until the devise has been manually reset. This is intended to reduce the risk
of a fire in the power cord or combustible materials nearby. The cord shields are not grounded and they must
be considered a shock hazards if exposed. The cord shield must not be connected to ground or to any exposed
metal.

The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:

1. Plug power cord into wall outlet. The LED light will turn on.

2. Press TEST Button, circuit should trip, cutting power to the air conditioner. When this occurs,

the LED light will turn off.

3. Press RESET button to restore power to the machine. Once power is restored, the LED light

will turn on again.

If test button is pressed and unit can still be turned on, current leakage has been detected. Do not use the air
conditioner or attempt to reset the LCDI Plug. Contact Soleus Air Customer Service for troubleshooting
recommendations.

LED LIGHT

Note: Your units power cord and plug may differ from the one shown.

WARNING:

1. DO NOT press the TEST button while the air conditioner is operating.

2. The TEST and RESET buttons should not be used as “ON” and “OFF” switches.

3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.

4. The cord and plug are intended for indoor use only.

CURTAIN

CURTAIN LOCK

FOAM SEAL FOR

BOTTOM RAIL

SCREWS AND

LOCKNUTS

FRAME
ASSEMBLY

WINDOW SUPPORT
BRACKET

Weather Insulation Board

SILL ANGLE BRACKET

FLATHEAD BOLT

LOCKNUT

Remote Control

2 AAA Batteries

Owner's Manual

WINDOW SASH SEAL

SASH LOCK AND

SHORT SCREW

FOAM GASKET

TOP MOUNTING

RAIL

SHORT SCREW

TOOLS NEEDED

Large Flathead Screwdriver

Tape Measurer

Adjustable Wrench or Pliers

Pencil

Level

Socket Wrenches

Phillips Head Screwdriver

PACKAGE CONTENTS

Hardware

(in plastic bag)

Qty.

Sash Lock

Screw and

Locknut

Flathead Bolt

and Locknut

Sill Angle

Bracket

Curtain Lock

1

4

2

2

2

Long Screws

13

Short Screws

10

Non-Hardware Part List

 Window Air Conditioner (1)
 Remote Control (1)
 AAA Batteries (2)
 Top Mounting Rail (1)
 Foam Gasket (1)
 Curtain (2)
 Window Sash Seal (1)
 Foam Seal for Bottom Rail (1)
 Owner’s Manual (1)
 Weather Insulation Board (2)

Model

WM1-15E-01

Power Supply (Ph/V/Hz)

1/115/60

Rated Cooling Capacity (BTU/h)

15,400

Cooling Power Input (Watts)

1,230

Rated Current Cooling (Amperage)

12

EER

11.8

Noise Level dB(A) (L/H)

55/59

Airflow CFM (H/L)

700/610

Dehumidifying Capacity

74 Pints per day

Product Dimensions (W” x H” x D”)

23.625 x 17.75 x 25.375

Package Dimensions (W” x H” x D”)

26.125 x 20 x 30.5

Net/Gross Weight (Lbs)

110/121

Refrigerant Type

R-410A

Plug Type

NEMA 5-15P

Model

WM1-18E-01

WM1-24E-01

Power Supply (Ph/V/Hz)

208/230/60

208/230/60

Rated Cooling Capacity (BTU/h)

18,300

24,700

Cooling Power Input (Watts)

1,530

2,330

Rated Current Cooling (Amperage)

6.7

10.3

EER

11.8

10.3

Noise Level dB(A) (L/H)

56/61

56/61

Airflow CFM (H/L)

730/630

760/660

Dehumidifying Capacity

83 Pints per day

152 Pints per day

Product Dimensions (W” x H” x D")

26.375 x 18.625 x 26.625

26.375 x 18.625 x 26.625

Package Dimensions (W” x H” x D”)

29.5 x 20.875 X 31.125

29.5 x 20.875 X 31.125

Net/Gross Weight (Lbs)

132/154

141/163

Refrigerant Type

R-410A

R-410A

Plug Type

NEMA 6-15P

NEMA 6-20P

SPECIFICATIONS

 Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
 Power consumption is measured when the fan runs at the highest speed setting.
 These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.

WARNING:

Avoid fire hazard or electronic shock,
DO NOT use an extension cord or an adapter plug.
DO NOT remove any prong from the power cord.

DO NOT

under any circumstances,
cut, remove, or bypass the
grounding prong!!

Power supply cord with 3-prong grounding
plug and current detection device

ELECTRICAL SAFETY

DISCLAIMER

ALL INFORMATION AND THE TECHNICAL SPECIFI-

CATIONS PRESENTED IN THIS USER’S MANUAL

ARE THE PRESENTATION OF THE MANUFAC­TURER. SOLEUS N.A HAS NOT CON-DUCTED
INDEPENDENT TEST TO THE INFORMA- TION AND
THE SPECIFICATIONS PRESENTED HEREWITHIN.

Model

WM1-15E-01

WM1-18E-01 / WM1-24E-01

Unit Height

17 33/4"

18 5/8"

Unit Width

23 5/8"

26 3/8"

Min.Window Opening(See FIG

18 4/3"

19 7/8"

Min. Window Width

28 1/8"

30"

Max Window Width

41 3/4"

50 "

When handling the unit, be careful to avoid cuts from
the sharp metal edges and aluminum fins on the front
and rear coils.

18 3/4", /

18 3/4", / 19 7/8"MIN

INSTALLATION

Window Preparation

Please read all instructions prior to installing your air conditioner. Two people are recommended to install this product. If
a new electrical outlet is required, have the outlet installed by a qualified electrician before installing the unit.

Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit. This unit is made
to fit inside a standard double-hung window. Make sure the window is in good shape and able to firmly hold the needed
screws. If not, make repairs prior to installing the unit.

Storm Window Requirements

A storm window frame will not allow the air conditioner to tilt properly which in turn will keep it from draining properly. To
adjust for this, attach a board or piece of wood to the sill. The board or wood piece should have a depth of at least 1 1/2”.
Make sure the board or piece of wood is approximately 1/2” higher than the storm window frame. This will allow the air
conditioner to tilt enough for proper drainage. (See FIG. 2).

FIG. 1

19 7/8"MIN

FIG. 2

Prior to Installing the Air Conditioner

1. Check for anything that could block airflow. Check the area outside of the window for things such as shrubs, trees, or
awnings. Check the inside area to make sure curtains, drapes, or blinds will not prevent proper airflow.

2. Check the available electrical outlet. The power supply must be the same as shown on the unit serial nameplate
(located on the left side of the unit, near the front faceplate). Be sure the outlet is close enough for the power cord to
reach.

3. Carefully unpack the air conditioner. Remove all packing material and make sure the floor is protected when remov­ing. Due to the large size of this air conditioner, two people should move the unit together.

Fig. 3

Fig. 4

Fig. 5

Fig. 6

Fig. 7

INSTALLATION

INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING

REMOVE CHASSIS

1. Pull down the front panel and remove the filter. (See Fig. 3)

2. Lift the front panel upwards to remove and place to the side.

3. Locate the four faceplate screws and remove. These screws will need to be re-installed prior to mounting the air con­ditioner. (See Fig. 4)

4. After removing the screws, gently pull away the faceplate from the air conditioner cabinet. Remove the ground screw

and save for reinstallation later. (See Fig. 5 & 6)

5. Remove the two screws from top of the unit. (See Fig. 7) Hold the cabinet while pulling on the base handle, and care­fully remove the unit.

Curtain Installation

Top Mounting Rail

1. Attach the top mounting
rail to the unit with short
screws (Fig.8)

Fig. 8

2. Slide the free end of the curtain into the side panel of the air
conditioner. Do this for each side. The flange for securing
the curtain into the window sill will be facing the room side
when installed ( Fig.9).

Weather Insulation Board

Fig.11

Curtain

Curtain

Fig. 9

Placing the Cabinet Inside the Window

1.

Set the cabinet in the window so that is centered.
Place the unit so that front edge of the bottom rail is
against the back edge of the sill.

2.

Bring the window down so that the front edge of the

top rail is in front of the window. Be sure the unit is
tilting slightly to the outside.

3.

Fasten the curtains to the unit with short screws (Fig.10).

Window
Frame

1/4”

Top Rail

Bottom Rail

Fig. 10

Weather Insulation Board Installation

NOTE: The Weather Insulation Board adds an extra layer of insulation

to keep air from passing through the sides of the window air conditioner.

1. Using a sharp blade or scissors, slowly cut the Weather

Insulation Board to a size that will fit inside of the side cur­tain rails and completely cover the curtain.

2. Once properly sized, remove the backing to expose the ad-

hesive tape.

3. Place the Weather Insulation Board over the left curtain and

firmly press and hold for 5 seconds.

3. Fasten cabinet to window sill using three long screws. Pre­drill holes if needed. Add the bottom rail seal over the

screws (Fig.12).

Bottom Rail Seal

4. Repeat above steps to install the Weather Insulation Board
on right curtain (Fig.11).

Fig. 12

Long Screw

INSTALLATION

SAFETY LOCK

LONG SCREW

INSTALLATION

Install Support Brackets

1. Hold each support bracket flush against the outside of
the window sill. Tighten each bracket to the bottom of
the cabinet as shown below. Mark the brackets at top
lever of the window sill and then remove.

MARK

2. Assemble the sill angle brackets to the support brack­ets at the marked position as shown above. Hand
tighten, but not all the way for any changes that may
need to be made later during installation.

3. Install the support brackets (with sill angle brackets
attached) to the bottom of the cabinet as shown below.

4. Tighten all 6 bolts securely.

SCREW &
LOCKNUTS

Install the Window Lock and Sash Seal

1. Trim the sash seal to fit the width of the window. Insert
the sash seal into space between the upper and lower
sashes.

2. Attach the right angle safety lock as shown below.

13

Fig. 13

INSTALLATION

Installing the Chassis into the Cabinet

1. Team lift (two people) the air conditioner chassis and
carefully slide it into the cabinet. Let the front of the air
conditioner hang out approximately 6”.

2. CAUTION: DO NOT PUSH ON THE CONTROLS OR
FINNED COILS.

3. Be sure the chassis is firmly seated in the back of the
cabinet.

4. Insert all screws removed during window installation
and reattach the front face plate, front panel, and the
air filter. Use the REMOVE CHASSIS instructions and
figures 3-7 on page 8 for reference.

Extend the Curtain Panels

1. Carefully raise the window to expose the curtain panel
and panel frame. Extend the curtain panels to fill the
window opening.

Place the curtain lock between the curtain

2.
extensions

through the lock and into the sill.

and the window sill, drive locking screws

Secure the Air Conditioner

1. Secure the left and right flanges on the lower end sides
of the panel with long screws. (See Fig. )

2. Drive locking screws through upper frame holes into
window sash.

Flange

Curtain Lock

Window Sill

Curtain

Electronic Control Panel & Remote Control

Note: This control panel display always shows the room
temperature in Fan Mode except when setting the tem­perature and timer.

CONTROL PANEL LAYOUT

Electronic Control Panel & Remote Control

Note: This control panel display always shows the room

temperature in Fan Mode except when setting the tem­perature and timer.

Normal Operating Sounds



You may hear a pinging noise caused by
water hitting the condenser on rainy days, or
when the humidity is high. This design feature
helps re- move moisture and improve
efficiency.



You may hear the thermostat click when
the compressor cycles on and off.



Water will collect in the base pan during rain
or days of high humidity. The water may
overflow and drip from the outside part of the
unit.



The fan may run even when the compressor
is not on.

1. Power Button: Turn the air conditioner on
and off.

2. Digital Display: Will display set temperature
when the unit is in Cool ,Dry, Auto, Sleep,
Energy Saver mode, and display current room
temperature when in Fan mode.

3. Temperature Set: Use these buttons on the
control panel or remote to increase or decrease
the Set Temperature.

4. Timer Set: Use these buttons on the
control panel and remote control to set the
timer. Each press of the▲or▼ button will
increase or decrease the timer. For timer
instructions see #7.

5. Fan Speed: Use the fan speed button to
change the fan speed. Choose between
high, medium, and low.

6. Mode Button: Press the MODE button to
cycle through the various modes: Auto,
Sleep, Energy

7. Auto-on Timer: When the air conditioner is off,
it can be set to automatically turn on in 1-24
hours at the previous set mode and fan settings.
To set the Auto-on Timer, press the DELAY
TIMER button on the unit or remote control.
Timer can be set in 1 hour increment.

Auto-off Timer: When the air conditioner is on, it
can be set to automatically turn off in 1-24 hours.
To set the Auto-off Timer, press the DELAY
TIMER button on the unit or remote control. Timer
can be set in 1 hour increment.
Once timer is set, TIMER ON/OFF indicator on
control panel will light up, the set temperature will
also shown on digital display.

To see the remaining time, press DELAY TIMER

button. To change the timer settings, use the
▲or▼ on control panel or remote control.

During preview of timer setting, press DELAY

TIMER button once to display set time, press the
button one more time to cancel the settings.

8. Filter Reset: After the fan rotates for 250 total
hours, the filter check light will turn on to
remind the user to clean the filter. Press the
FILTER RESET button to reset the reminder
once the filter is cleaned.

Signal Receiver: Point the remote control

* Remote Colors may differ from the
image above.

*Remot

e colors may

differ from im

age above.

LCD Display

MODE

SLEEP

FAN

HIGH

ENERGY

SAVER

FAN
MED

TIMER

FAN
LOW

C/ F

CHILD
LOCK

MYTEMP

MODE

REMOTE CONTROL

Battery Size: AAA - NOTE: Do not mix old and new batteries or different types of AAA batteries.

10

1. ON/OFF - Press the button to turn the A/C on or off. When the unit is turned off, the Timer function
will be cancelled. The set temperature will be saved.

2.

MODE SELECTION - Press the MODE button repeatedly to cycle between the different modes: Auto,
Cool, Dry (Dehumidifier), and Fan.

3.

TEMPERATURE SETTING - Press the ▼ button to decrease the temperature when the unit is on.
Stop pressing the button when the desired temperature is displayed. Temperature range is 61⁰F-90⁰F.
Press the ▲ button to increase the temperature when the unit is on. Stop pressing the button when the
desired temperature is displayed. Temperature range is 61⁰F-90⁰F.

4.

FAN - Press the FAN button to turn on the fan mode.
FAN HIGH –Press this button to set the fan speed to high. Can be used in COOL or FAN mode.
FAN MED –Press this button to set the fan speed to medium. Can be used in COOL or FAN mode.
FAN LOW –Press this button to set the fan speed to low. Can be used in COOL or FAN mode.

5.

SLEEP MODE - Sleep mode can be activated under Cool mode, Dry mode, Auto mode, and Fan
mode. Press the SLEEP button on the remote control, When in SLEEP mode, the fan will run on low to
keep fan noise at a minimum. The temperature setting will gradually increase to 2°F above the original
set temperature for each of first 2 hours. The unit will keep operating the same temperature until the
sleep mode is turned off.

6.

ENERGY SAVER - Press the ENERGY SAVER button to turn on Energy Saver mode. When the unit
is in Energy Saver mode, the energy saver light will turn on. Selecting Energy Saver mode will cycle
the fan off and on with the compressor to limit energy consumption. Use this feature when the room is
unoccupied and a greater range of room temperature is acceptable.

7.

TIMER - Press the TIMER button when the unit is off to set up the Auto-on timer. The hour indicator on
the digital display will start flashing. Press the Timer button to set timer within 1-24 hours.

Press the TIMER button when the unit is on to set up the Auto-off timer. The hour indicator on the digi­tal display will start flashing. Press the Timer button to set timer within 1-24 hours. To cancel the timer,
press the TIMER button repeatedly until the timer mode is off.

8.

°C /°F - Press the °C /°F button to switch the temperature between Celsius and Fahrenheit.

9.

MYTEMP MODE - Press the MYTEMP MODE button to change the thermostat sensor from the air
conditioner to the remote location. When Mytemp mode is activated, current set temperature will flash
3 seconds on digital display. The air conditioner will cool the area depending on the location and set
temperature of the remote control. Take the remote control with you so the air conditioner cools the
room to your location.

10.

CHILD LOCK - Press this button to lock/unlock the remote control buttons.

OPERATING INSTRUCTIONS

1. Freezing Conditions: This is a cooling only air
conditioner. It is not designed for freezing outdoor
conditions. It must not be used in freezing out­door conditions.

2. Remote Control: To ensure proper operation
when using the remote control, aim the remote
directly at the signal receiver on the air condi­tioner.



The remote control has a signal range up to 20
feet.



Make sure nothing is blocking the remote control
signal from being received by the air conditioner.



Make sure the batteries are installed correctly
and still have power.

3. Cooling Mode: Use the Cool mode at High, Me­dium, Low fan speed when cooling is needed.
Use the temperature ▲or▼buttons to set the de­sired temperature between 61°F-90°F.



Once the temperature is set, the compressor will
cycle on and off to keep the room temperature
at the set temperature level. The lower the set
thermostat temperature, the cooler the room will
be. The higher the set thermostat temperature,
the warmer the room will become.



For Normal Cooling - set the mode to Cool and
the Fan to High or Med with the temperature set
in the Middle.



For Maximum Cooling - set the mode to Cool
and the Fan to High with a lower set tempera­ture.



For Quieter & Nighttime Cooling - set the mode
to Cool and the Fan to Low with the temperature
set in the middle.

4. Energy Saver Mode:



When the Energy Saver mode is ON, the fan will
cycle on and off with the compressor. This re­sults more winder variations of room tempera­ture and humidity. Normally, it is used when the
room is occupied. The fan may continue to run
for a short time after the compressor cycles off.



When the Energy Saver mode is OFF, the fan
runs all the time in fan or cool mode.

5. Fan Only Mode: Use Fan Only mode at High,
Medium, or Low fan speed to provide air circula­tion and filtering without cooling. Since Fan Only
setting does not provide cool, a set temperature
cannot be entered. The room temperature will
appear in the display.

6. Loss of Power Protection: If power to the air
conditioner is lost or interrupted, the air condi­tioner will automatically restart in the setting last
used prior to power loss. Timer will be cancelled
when power is lost or interrupted. You may need
to set a new timer if desired.

7. Air Direction: Use the lever on the front air
vents to adjust the airflow direction. You can di­rect the airflow to left, right, up or down. The lever
is located on the lower left and right side of the
air vent.

8. Auto Mode: The air conditioner will automatically
choose Cool or Fan mode based on current room
temperature.

9. Ventilation: In order to maintain the best cooling
condition, pull the Fresh Air Lever to close the
vent. When fresh air is necessary, push the
Fresh Air Lever to open the vent allowing fresh
air being re-circulated in the room.

Fresh Air Lever

USE THE AIR CONDITIONER

FIG. 13

14

Error Codes

Description

E2

Room temperature sensor failure

E3

Room temperature pipe sensor failure

CARE AND CLEANING

Clean your air conditioner to keep it looking new
and to minimize dust build up.

Air Filter Cleaning

The air filter should be checked at least once
every month to see if it needs cleaning. Trapped
particles and dust can build up in the filter and
may decrease airflow as well as cause the
cooling coils to accumulate frost. To clean the air
filter:

1.

Remove the filter by pulling down on the in­dents of the filter door on the front of the unit.
(See FIG. )

2.

Wash the filter using liquid dish soap and
warm water. Rinse the filter thoroughly. Gen­tly shake the filter to remove excess water.

3.

Let the filter dry completely before placing it
into the air conditioner.

4.

If you do not wish to wash the filter, you may
vacuum the filter to remove the dust and
other particles.

Indents

Wear and Tear

To minimize wear and tear on the air condi­tioner, always wait at least 3 minutes before
changing modes. This will help prevent the
compressor from overheating and the circuit
breaker from tripping.

Fig.14

Cabinet Cleaning

To clean the air conditioner cabinet:

 Unplug the air conditioner to prevent shock or

a fire hazard. The cabinet and front panel of
the air conditioner may be dusted with an oil­free cloth or washed with a cloth dampened in
a solution of warm water and mild liquid soap.
Rinse thoroughly with a damp cloth and wipe
dry.

 Never use harsh cleaners, wax or polish on

the cabinet front.

 Be sure to wring excess water from the cloth

before wiping around the controls. Excess
water in or around the controls may cause
damage to the air conditioner.

Winter Storage

To store the air conditioner when it is not in use
for an extended period of time, remove it care­fully from the window according to the installation
instructions and cover it with plastic or place it in
the original box.

Error Codes

If the Error Codes continue to display after unplug­ging and re-plugging the power cord, call our cus­tomer service for further solution.

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

The Air Conditioner will not start

The air conditioner is unplugged

 Make sure the air conditioner plug

is pushed completely into the outl­et.

The fuse is blown/circuit breaker is
tripped.

 Check the main fuse/circuit

breaker box and replace the fuse
or reset the breaker.

Power Failure

 The unit will automatically re-start

when power is restored.

 There is a protective time delay

(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.

The current interrupter device is
tripped.

 Press the RESET button located

on the power cord plug.

 If the RESET button will not stay

engaged, discontinue use of the
air conditioner and contact a
qualified service technician.

The Air Conditioner does not cool
as it should

Airflow is restricted

 Make sure there are no curtains,

blinds, or furniture blocking the
front of the air conditioner

The temperature control may not be
set correctly.

 Lower the set thermostat tempera-

ture

The air filter is dirty

 Clean the filter. See the Cleaning

and Care Section of the manual.

The room may be too warm

 Please allow time for the room to

cool down after turning on the air
conditioner.

Cold air is escaping

 Check for open furnace registers

and cold air returns

The Cooling Coils are frozen

 See “Air Conditioner Freezing Up”

below.

The Air Conditioner is freezing up

Ice blocks the air flow and stops the air
conditioner from cooling the room

 Set the MODE dial to HIGH FAN

or HIGH COOL and set the ther­mostat to a higher temperature

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

Water is dripping outside

Hot and Humid weather.

 This is normal

Water is dripping inside the room

The air conditioner is not correctly
tilted outside.

 For proper water drainage, make

sure the air conditioner is slightly
tilted downward from the front of
the unit to the rear.

Water collects in the base pan

Moisture removed from the air is
draining into the base pan.

 This is normal for a short period in

areas with low humidity and nor­mal for a longer period in areas
with high humidity.

The Remote Control is not working

The batteries are inserted
incorrectly The batteries may be
dead

 Check the position of the batteries.

 Replace the batteries

TROUBLESHOOTING

Two Year Components Limited Warranty
Five Year Compressor Limited Warranty

Soleus N.A. warrants the accompanying Soleus Air Air Conditioner to be free of defects in material and
workmanship for the applications specified in its operation instruction for a period of TWO (2) years for
components and FIVE (5) years for the compressor from the date of original retail purchase in the United
States.

If the unit exhibits a defect in normal use, Soleus N.A. will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.

As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along
with a copy of the original purchase invoice.

THIS WARRANTY DOES NOT COVER:

 Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a

defect in material or workmanship.
 Damage caused by consumer misuse, tampering, or failure to follow the care and special
handling provisions in the instructions.

 Damage to the finish of the case, or other appearance parts caused by wear.
 Damage caused by repairs or alterations of the unit by anyone other than those authorized by

Soleus N.A.

 Freight and Insurance cost for the warranty service.
 Filter and Accessories

ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS N.A. DISCLAIMS ANY
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS

N.A.’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR BREACH OF ANY WRITTEN OR

IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.

This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used,

salvaged, or refurbished products.

As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not
allow limitation on implied warranties, the above limitations and exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For Technical Support and Warranty Service

Please Call [phone]

www.soleusna.com

LIMITED WARRANTY