Soleus Air SG-WAC-12HCE User Manual
Model
SG-WAC-12HCE
Electronic Heat & Cool Window A/C
Operating Instructions
Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will
provide you with valuable information necessary for the proper care and maintenance of your new
product. Please take a few moments to thoroughly read the instructions and familiarize yourself with
all the operational aspects of your new air conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:
• Plug into a grounded 3 prong outlet.
• Do not remove the ground prong.
• Do not use a plug adapter.
• Do not use an extension cord.
• Unplug the air conditioner before servicing
• Use two or more people to move and install the air
conditioner
This is a safety alert symbol.
This symbol alerts you to potential hazards that can harm you or others or even cause
death.
All safety messages will directly follow the safety alert symbol and/or the words
“DANGER” or “WARNING”.
All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.
Failure to immediately follow these
instructions may cause serious injury
or even death.
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ELECTRICAL REQUIREMENTS
The electrical ratings for your air conditioner are listed on the model and serial
number label located on the front left side of the unit (when facing the front).
Specific electrical requirements are listed in the chart below. Follow the
requirements below for the type of plug on the power supply cord.
Power Supply Cord
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock
NEMA 6-20P
Recommended Ground Method
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the customer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.
It is the customer’s responsibility:
• To contact a qualified electrician
• To assure that the electrical installation is adequate
and in conformance with the National Electrical Code,
Copies of the standards listed may be obtained from:
National Fire Protection Association
One Batterymarch Park
Quincy, Massachusetts 02269
ANSI/NFPA 70 - latest edition, and all local codes and
ordinances.
LCDI Power Cord and Plug
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord that is required
by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is damaged
and leakage occurs, power will be disconnected from the unit.
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test the plug:
1. Plug power cord into a grounded 3 prong outlet
2. Press RESET (on some units a green light will turn on).
3. Press the TEST Button, the circuit should trip and cut all power to the air conditioner (on some units a green light
may turn off.
4. Press the RESET button for use. You will hear a click and the A/C is not ready for use.
NOTES:
• The RESET (A) button must be engaged for proper use.
• The power supply cord must be replaced if it fails to trip when the TEST button (B) is pressed and the unit fails to
reset.
• Do not use the power supply cord as an ON/OFF switch. The power supply cord is designed as a protection device.
• A damaged power supply cord must be replaced with a new power
supply cord from Soleus Air Powered by Gree.
• The power supply cord contains new user serviceable parts. Opening the tamper-resistant case voids all warranty and performance
claims.
NOTE: Your units power cord and plug may differ from the one shown.
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PARTS LIST
TOOLS NEEDED
• Large Flathead Screwdriver
• Tape Measurer
• Adjustable Wrench or Pliers
• Pencil
• Level
• Socket Wrenches
• Phillips Head Screwdriver
Non-Hardware Packing List
• Window Air Conditioner
• AAA Batteries (2)
• Top Mounting Rail
• Foam Top Mounting Rail Seal Strip
• Accordion Panels (2)
• Side Retainer (2)
• Window Sash Seal
• Foam Seal for Bottom Rail
• Owner’s Manual
Location Requirements
When installing the unit, make sure that the cabinet louvers (A) are not obstructed. Air must be able to pass freely
through the cabinet louvers to provide adequate cooling.
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SPECIFICATIONS
• Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
• Power consumption is measured when the fan runs at the highest speed setting.
• These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.
Power Supply (Ph/V/Hz) 1/230~208/60Hz
Rated Cooling Capacity (BTU/h) 12,000/11,600
Rated Heating Capacity (BTU/h) 11,000/8,700
Cooling Power Input (Watts) 1230/1180
Heating Power Input (Watts) 3575/2765
Rated Current Cooling (Amperage) 5.5/5.9
Rated Current Heating (Amperage) 16/14.6
EER 9.8/9.8
Noise Level dB(A) 59
CFM 280
Dehumidifying Capacity 62.4 Pints per day
Product Dimensions (W” x H” x D”) 22.625 x 15.375 x 24
Package Dimensions (W” x H” x D”) 25.625 x 17 x 27.25
Net/Gross Weight (Lbs) 91.3/110
Refrigerant Type R-410A
Plug Type NEMA 6-20P
Model SG-WAC-12HCE
DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL
ARE THE PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED
HEREWITHIN.
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INSTALLATION & ASSEMBLY INSTRUCTIONS
Window Preparation
Please read all instructions prior to installing your air conditioner. Two people are recommended to install this product. If
a new electrical outlet is required, have the outlet installed by a qualified electrician before installing the unit.
Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit. This unit is made
to fit inside a standard double-hung window. Make sure the window is in good shape and able to firmly hold the needed
screws. If not, make repairs prior to installing the unit.
Storm Window Requirements
A storm window frame will not allow the air conditioner to tilt properly which in turn will keep it from draining properly. To
adjust for this, attach a board or piece of wood to the sill. The board or wood piece should have a depth of at least 1 1/2”.
Make sure the board or piece of wood is approximately 1/2” higher than the storm window frame. This will allow the air
conditioner to tilt enough for proper drainage. (See FIG. 2).
FIG. 1
Storm window frame or
obstruction
Prior to Installing the Air Conditioner
1. Check for anything that could block airflow. Check the area outside of the window for things such as shrubs, trees, or
awnings. Check the inside area to make sure curtains, drapes, or blinds will not prevent proper airflow.
2. Check the available electrical outlet. The power supply must be the same as shown on the unit serial nameplate
(located on the left side of the unit, near the front faceplate). Be sure the outlet is close enough for the power cord to
reach.
3. Carefully unpack the air conditioner. Remove all packing material and make sure the floor is protected when removing. Due to the large size of this air conditioner, two people should move the unit together.
Model SG-WAC-12HCE
Unit Height 15 3/8”
Unit Width 22 5/8”
Min. Window Opening Height 16 1/4”
Min. Window Width 27”
Max Window Width 39”
SASH
FIG. 2
Storm window frame
or obstruction
SASH
Board or wood piece must
be approximately 1/2” higher
than the storm window frame
for proper drainage
When handling the unit, be careful to avoid cuts from
the sharp metal edges and aluminum fins on the front
and rear coils.
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