Soleus Air SG-WAC-12ESE-F, SG-WAC-10ESE-F User Manual

Models
SG-WAC-10ESE-F
SG-WAC-12ESE-F

Electronic Window Air Conditioner

Operating Instructions

Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will
provide you with valuable information necessary for the proper care and maintenance of your new
product. Please take a few moments to thoroughly read the instructions and familiarize yourself with
all the operational aspects of your new air conditioner.

For your own records, please attach a copy of your sales receipt to this manual. Also, write the store name/location, date purchased, and serial number below:

Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________

IMPORTANT SAFETY INSTRUCTIONS

Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.

WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:

• Plug into a grounded 3 prong outlet.

• Do not remove the ground prong.

• Do not use a plug adapter.

• Do not use an extension cord.

• Unplug the air conditioner before servicing

• Use two or more people to move and install the air

conditioner

This is a safety alert symbol.
This symbol alerts you to potential hazards that can harm you or others or even cause
death.
All safety messages will directly follow the safety alert symbol and/or the words
“DANGER” or “WARNING”.

All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.

Failure to immediately follow these
instructions may cause serious injury
or even death.

2

ELECTRICAL REQUIREMENTS

The electrical ratings for your air conditioner are listed on the model and serial
number label located on the front left side of the unit (when facing the front).

Specific electrical requirements are listed in the chart below. Follow the
requirements below for the type of plug on the power supply cord.

Power Supply Cord

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock

Wiring Requirements

• 115 volt (103.5 min.—126.5

max)

• 0-12 amps

• 15-amp time-delay fuse or

circuit breaker

• Use on single outlet circuit only

Recommended Ground Method

For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus­tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.

It is the customer’s responsibility:

• To contact a qualified electrician

• To assure that the electrical installation is adequate

and in conformance with the National Electrical Code,

Copies of the standards listed may be obtained from:

National Fire Protection Association

One Batterymarch Park

Quincy, Massachusetts 02269

ANSI/NFPA 70 - latest edition, and all local codes and
ordinances.

LCDI Power Cord and Plug

This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord that is required
by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is damaged
and leakage occurs, power will be disconnected from the unit.

The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test the plug:

1. Plug power cord into a grounded 3 prong outlet

2. Press RESET (on some units a green light will turn on).

3. Press the TEST Button, the circuit should trip and cut all power to the air conditioner (on some units a green light
may turn off.

4. Press the RESET button for use. You will hear a click and the A/C is not ready for use.

NOTES:

• The RESET button must be engaged for proper use.

• The power supply cord must be replaced if it fails to trip when the TEST button is pressed and the unit fails to reset.

• Do not use the power supply cord as an ON/OFF switch. The

power supply cord is designed as a protection device.

• A damaged power supply cord must be replaced with a new
power supply cord from Soleus Air Powered by Gree.

• The power supply cord contains new user serviceable parts.
Opening the tamper-resistant case voids all warranty and per­formance claims.

NOTE: Your units power cord and plug may differ from the one
shown.

3

PACKING LIST

Packing List:

• Window Air Conditioner

• Remote Control

• AAA Batteries (2)

• Top Mounting Rail

• Top Mounting Rail Seal Strip

• Lock Frame (2)

• Accordion Panels (Left & Right)

• Sash Lock (1)

• Window Sash Seal

• 3/4” Screw for Window Locking Bracket & Accordio n

Panels, and sash lock (6)

• Foam Top Window Gasket

• Owner’s Manual

4

SPECIFICATIONS

• Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.

• Power consumption is measured when the fan runs at the highest speed setting.

• These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.

Power Supply (Ph/V/Hz) 1/115/60

Rated Cooling Capacity (BTU/h) 10,000

Cooling Power Input (Watts) 930

Rated Current Cooling (Amperage) 8.6

EER/C.O.P 10.8

Noise Level dBA (indoor/outdoor) 54/62

CFM H/M/L 260/240/220

Dehumidifying Capacity 60 Pints per day

Dimensions (W” x H” x D”) 19 x 14.625 x 22.5

Package Dimensions (W” x H” x D”) 21.5 x 17.375 x 24.625

Net/Gross Weight (Lbs) 64/73

Refrigerant Type R-410A

Model SG-WAC-10ESE-F

SG-WAC-12ESE-F

1/115/60

12,000

1110

10.3

10.8

56/64

290/270/250

81.6 Pints per day

19 x 14.625 x 22.5

21.5 x 17.375 x 24.625

66/75

R-410A

DISCLAIMER

ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.

5

INSTALLATION & ASSEMBLY INSTRUCTIONS

Some assembly is required for your new air conditioner. Please read and follow these instructions carefully.

1. This air conditioner is designed to be installed in a
standard double-hung window with a window width
between 23” and 36” (584 mm - 914 mm).

2. The air conditioner can be installed without the
accordion panels to fit in a narrow window opening.
See the window dimensions.

3. The Lower Sash (the lower part of the window that
moves up and down) must allow for 14.5” of vertical
clearance when open. (See FIG. 1).

4. All supporting parts must be secured to firm wood,
masonry, or metal.

5. The electrical outlet must be within reach of the power
cord.

When handling the unit, be careful to avoid cuts from
the sharp metal edges and aluminum fins on the front
and rear coils.

FIG. 1

NOTE: Save the product packaging and installation instruc­tions for future reference. Store the air conditioner in the
product box when not in use for an extended period of time.

TOP RAIL INSTALLATION

6

TOP RAIL INSTALLATION

NOTE: Top Rail and the side Sliding Panels are offset to provide the proper pitch to the rear of (5/16”). This I necessary
for proper condensation utilization and drainage. If you are not using the side panels, the rear pitch must still be main­tained.

1. Remove the backing from the top mounting rail seal strip and attach the seal strip to the bottom of the top rail. Align
along the front edge.

2. Attach the top rail onto the top of the outer case using the four 2/5” screws.

7

ASSEMBLY & INSTALLATION (CONT.)

Accordion Panel Installation

Now that you have installed the top rail, you can now install

the accordion panels on each side.

1. Place the air conditioner on a hard flat surface.

2. Locate the accordion panels in the box.

3. Gently pull the free end of the accordion panel (See
FIG. 2). Do this for both panels.

FIG. 2

4. Slide the free end of the accordion panel into the side
panel of the air conditioner (See FIG. 3 & 3A). Do this
for each side.

Placing the Unit Inside a Normal Window

1. Place the air conditioner on the sill with the bottom
mounting rail against its back edge. Center the air con­ditioner and close the window securely behind the top
mounting rail. The air conditioner should be slightly
tilted to the outside area. Use a level; about a 1/3 bub­ble will be the correct case slant to the outside. (See
FIG. 5 & FIG. 6)

FIG. 6

FIG. 5

2. Once the air conditioner is placed, extend both the left
and right accordion panels to the width of the window
SEE FIGURE 7).

FIG. 7

FIG. 3

FIG. 3A

5. Once the accordion panels are slid into place, make
sure you leave enough space to slip on the top and
bottom rails (See FIG. 4). Now, slide the top and bot­tom of the side panels inside top and bottom rails (See
FIG. 4A). Adjust the panels until they fit securely inside
the rails

FIG. 4

FIG. 4A

3. Place the frame lock between the frame extensions
and the window sill as shown (FIG. 8). Drive
3/4” (19mm) locking screws through the frame lock and
into the sill (FIG. 9). NOTE: To prevent window sill from
splitting, drill 1/8” (3mm) pilot holes before driving
screws.

FIG. 8

FIG. 9

8

ASSEMBLY & INSTALLATION (CONT.)

4. Drive 4/5” screws into the top of the accordion panel
frame and the top rail to securely attach the window air
conditioner to the lower sash. (See FIG. 10 & 11)

FIG. 10

FIG. 11

5. To secure the lower sash into place, use the sash lock

and a 3/4” screw as shown below (See FIG. 12)

FIG. 12

6. For added insulation, cut the supplied insulation foam

to the width of the window. Insert the foam between the
window sashes to prevent air and objects from getting
into the room. (See FIG. 13)

FIG. 13

IF AC is Blocked by a Storm Window

A storm window frame will not allow the air conditioner to
tilt properly which in turn will keep it from draining properly.
To adjust for this, attach a board or piece of wood to the
sill. The board or wood piece should have a depth of at
least 1 1/2”. Make sure the board or piece of wood is ap­proximately 1/2” higher than the storm window frame. This
will allow the air conditioner to tilt enough for proper drain­age. (See FIG. 12).

FIG. 12

STORM
WINDOW
FRAME

SASH

1 1/2” MIN

(38 mm)

Board or wood
piece must be
approximately
1/2” higher
than the storm
window frame
for proper
drainage

Removing the Air Conditioner from the
Window

1. Turn the air conditioner off, and disconnect the power
cord.

2. Remove the sash seal from between windows, and
unscrew sash lock.

3. Remove the screws installed through the frame and
frame lock.

4. Close (slide) the side panels into frame.

5. Keeping a firm grip on air conditioner, raise the sash
and carefully “rock” air conditioner backward to drain
any condensate water in base of unit. Be careful not to
spill any remaining water while lifting unit from window.

6. Store parts WITH the air conditioner in the box

9

USING YOUR AIR CONDITIONER

Electronic Control Panel & Remote Control

NOTE: This display always shows the room temperature

except when setting the Set temperature or the Timer.

When the light is on the unit is in

temperature or timer set mode.

3. Temperature Set: Use these buttons on the con-

trol panel and remote to increase or decrease the
Set Temperature (the desired room temperature)

in cooling or energy saver mode. The SET light

will light up when setting the temperature

4. Timer Set:

Use these buttons on the control

panel and remote to set the Timer. Each press of

the Timer (DELAY) buttons will increase or de-

crease the timer. For timer instructions see #7.

Air Conditioner Controls

Normal Operating Sounds

• You may hear a pinging noise caused by water
hitting the condenser, on rainy days, or when the
humidity is high. This design feature helps re­move moisture and improve efficiency.

• You may hear the thermostat click when the com­pressor cycles on and off.

• Water will collect in the base pan during rain or
days of high humidity. The water may overflow
and drip from the outside part of the unit.

• The fan may run even when the compressor is
not on.

1. Power Button: Turns the air conditioner on and

off

2. Digital Display:

Displays the current room tem-

perature or the amount of time left on the timer.
Shows the Set Temp when setting the tempera­ture. Shows the Timer Set when setting the timer.
The once the timer and/or temperature are set,
the display will change to show the current room
temperature. To see the set temperature again,
simply press either of the Temp/Delay ▲/▼
buttons.

5. Fan Speed & Auto Fan

: Use the fan speed but­tons to change the fan speed. Choose between
low, medium, high, and Auto. When using the re-

mote control, press the AUTO button to turn auto
mode on and off and the FAN+ and FAN– buttons

to select low, medium, or high fan speed.

6. Mode Button:

Press the mode button to cycle

through the various modes: Cooling, Energy
Saver, Fan only, and Dry (Dehumidifier).

7. Auto-on Timer:

When the air conditioner is off, it

can be set to automatically turn on in 1-24 hours
at the previous set mode and fan setting. To set

the Auto-on Timer, press the TIMER button on the

unit or remote control. Each touch of the ▲/▼ on
the unit or the +/- buttons on the remote will
change the timer setting in 1 hour intervals. The

SET light will turn on while setting.
Auto-off Timer:

When the air conditioner is on, it

can be set to automatically turn off in 1-24 hours.

To se the Auto-off Timer, press the TIMER button

on the unit or remote control. Each ouch of the ▲/
▼ on the unit or the +/- buttons on the remote will
change the timer setting in 1 hour intervals. The

SET light will turn on while setting.

• To see the remaining time, press the TIMER

Button. To change the timer setting use the
▲/▼ on the unit or the +/- buttons on the
remote.

• To cancel the timer, press the TIMER button

until the SET light turns off.

8.

Filter Check: After the fan rotates for 250 total

hours, the filter check light will turn on to remind
the user to clean the filter. Press the Filter check
button once the filter is cleaned to reset the re­minder.

10

OPERATING YOUR AIR CONDITIONER

REMOTE CONTROL

1. ON/OFF - Press the ON/OFF button to turn

the A/C on or off. When the unit is turned off,
the Timer and sleep functions will be can­celled. The set temperature will be saved.

2. MODE

the operating mode. You can choose AUTO,
COOL, SAVE (energy saver), FAN only, or
Dry (Dehumidifier). The temperature will not

be displayed when AUTO mode is selected.

3. “—”

temperature when the unit is on. Press and
hold the “-” button for more than 2 seconds to
quickly cycle through the temperature op­tions. Stop pressing the button when the de­sired temperature is displayed. The tempera­ture cannot be set in auto mode. Temperature
range: 61°F - 86°F.

4. “+”

temperature when the unit is on. Press and
hold the “+” button for more than 2 seconds to
quickly cycle through the temperature op­tions. Stop pressing the button when the de­sired temperature is displayed. The tempera­ture cannot be set in auto mode. Temperature

range: 61°F - 86°F.

- Press the MODE button to change

- Press the “-” button to decrease the

- Press the “+” button to increase the

5. FAN - Press the FAN button to turn change

the FAN options. You can choose between
four speeds and auto mode. The fourth fan
option is only available in cooling and energy
saver modes.

6. IFEEL MODE

- Press the IFEEL button to
change the thermostat sensor from the air
conditioner to the remote location. The air con­ditioner will cool the area depending on the
location and set temperature of the remote
control. Take the remote control with you so
the air conditioner cools the room to your loca­tion. The Remote must be in line of site of the

A/C for iFeel to operate correctly.

7. SLEEP MODE - Press the SLEEP button to

turn SLEEP mode on or off. SLEEP mode is
set to off automatically. When SLEEP mode is
selected the timer can be adjusted. SLEEP
mode is not available in Fan or Auto mode.
Sleep mode automatically reduces set tem­perature by 2°F after one hour and 4°F after
two hours. This feature limits compressor us­age and in turn enhances energy saving while
you are sleeping.

8. TIMER - Press the TIMER button when the

unit is off to set up the Auto-on timer. The Auto

-on time can be set between .5 - 24 hours. The
icons “T-ON” and “H” will flash for 5 seconds.
Start selecting the time using the “+” and “-”
buttons before the icons stop flashing. The
time will increase/decrease in .5 hour incre­ments with each press of the “+” or “-” buttons.
To cancel the Auto-on time, manually press
the ON/OFF button to turn the unit on.

Press the TIMER button when the unit is on to
set up the Auto-off timer.The Auto-off time can
be set between .5 - 24 hours. The icons “T­OFF” and “H” will flash for 5 seconds. Start
selecting the time using the “+” and “-” buttons
before the icons stop flashing. The time will
increase/decrease in .5 hour increments with
each press of the “+” or “-” buttons. To cancel
the Auto-off time, manual press the ON/OFF
button to turn the unit off.

Once the Auto-on or Auto-off time is set, the “T

-On” or

“T-Off” and “H” will blink for 2 seconds.
After 2 seconds the set temperature will be
displayed.

Battery Size: AAA - NOTE: Do not mix old and new batteries or different types of AAA batteries.

11

OPERATING YOUR AIR CONDITIONER

REMOTE CONTROL

9. LOCK/UNLOCK- Press the “+” and “—” buttons simultaneously to lock and unlock the remote control.
When the remote is locked, none of the functions or setting can be changed using the remote.

10. F° or C°

11. DISPLAY LIGHTS

- To switch between the F° or C° settings, press the MODE and “—” buttons a the same time.

- Hold the “+” and FAN buttons to turn the light s on the display ON or OFF. This can

be done when the unit is on or off.

12. ENERGY SAVER MODE

- When the unit is in energy saver mode, the Energy Saver light will turn on.

In Energy Saver mode, the unit will turn-off once the room is cooled to the user set temperature. The
fan will also be off at this point. The unit will turn back on when the room temperature rises above the

user set temperature.

13. AUTO MODE

- The unit chooses between A/C, Dehumidifier, and fan mode based on the current room

temperature.

Battery Size: AAA - NOTE: Do not mix old and new batteries or different types of AAA batteries.

12

USING YOUR AIR CONDITIONER (Cont.)

• Freezing Conditions: This is a cooling only air

conditioner. It is not designed for freezing outdoor
conditions. It must not be used in freezing outdoor
conditions.

• Remote Control: To ensure proper operation

when using the remote control, aim the remote
directly at the signal receiver on the air condi­tioner.

• The remote control has a signal range up to

20 feet.

• Make sure nothing is blocking the remote con-

trol signal from being received by the air con­ditioner.

• Make sure the batteries are installed correctly

and still have power.

• Cooling Mode: Use the COOL mode at Low, Me-

dium, High, or Auto Fan speed when cooling is
needed. Use the temperature ▲/▼ buttons to set
the desired temperature between 64°F and 86°F.

• Once the temperature is set, the compressor

will cycle on and off to keep the room
temperature at the set temperature level. The
lower the set thermostat temperature, the
cooler the room will become. The higher the
set thermostat temperature, the warmer the
room will become.

• Fan Only Mode: Use Fan Only mode at Low,

Med, or High fan speed to provide air circulation

and filtering without cooling. Since fan only setting

do not provide cooling, a Set temperature cannot

be entered. The room temperature will appear in
the display.

NOTE: Auto Fan Speed cannot be used in Fan

Only mode.

• Loss of Power Protection: If power to the air

conditioner is lost or interrupted, the air condi­tioner will automatically re-start in the setting last
used prior to power loss. If the Timer was set to
automatically turn the air conditioner off or on, it
will resume countdown at the amount time left
prior to power loss. You may need to set a new
time if desired.

• Air Direction: Use the lever on the front air vents

to adjust the direction of the airflow. You can di­rect the airflow left, right, up or down. The lever is
located on the right side of the air vent.

• For Normal Cooling - Set the Mode to Cool

and the Fan to High or Med with the

termperature set in the middle.

• For Maximum Cooling - Set the Mode to Cool

and the Fan to High with a lower set

temperature.

• For Quieter & Nighttime Cooling - Set the

Mode to Cool and the Fan to Low with the

temperature set in the middle.

NOTE: If the air conditioner is off and is then

turned on while set to a Cool setting or if
turned from a fan setting to a Cool setting, it
may take approximately 3 minutes for the
compressor to start and cooling to begin.

• Energy Saver Mode - Controls the Fan

On - The fan will cycle on and off with the

compressor. This results in winder variations of room
temperature and humidity. Normally used with the
room is unoccupied. NOTE: The fan my continue to
run for a short time after the compressor cycles off.

Off - The fan runs all the time in fan or cooling mode.

13

CARE AND CLEANING

Clean your air conditioner to keep it looking new
and to minimize dust build up.

Air Filter Cleaning

The air filter should be checked at least once
every month to see if it needs cleaning. Trapped
particles and dust can build up in the filter and
may decrease airflow as well as cause the
cooling coils to accumulate frost. To clean the air
filter:

1. Remove the filter by pulling down on the in­dents of the filter door on the front of the unit.
(See FIG. 13)

2. Wash the filter using liquid dish soap and

warm water. Rinse the filter thoroughly. Gen­tly shake the filter to remove excess water.

3.

Let the filter dry completely before placing it
into the air conditioner.

4.

If you do not wish to wash the filter, you may
vacuum the filter to remove the dust and
other particles.

FIG. 13

Cabinet Cleaning

To clean the air conditioner cabinet:

• Unplug the air conditioner to prevent shock or

a fire hazard. The cabinet and front panel of
the air conditioner may be dusted with an oil­free cloth or washed with a cloth dampened in
a solution of warm water and mild liquid soap.
Rinse thoroughly with a damp cloth and wipe
dry.

• Never use harsh cleaners, wax or polish on

the cabinet front.

• Be sure to wring excess water from the cloth

before wiping around the controls. Excess
water in or around the controls may cause
damage to the air conditioner.

Winter Storage

To store the air conditioner when it is not in use
for an extended period of time, remove it care­fully from the window according to the installation
instructions and cover it with plastic or place it in
the original box
.

Wear and Tear

To minimize wear and tear on the air condi­tioner, always wait at least 3 minutes before
changing modes. This will help prevent the
compressor from overheating and the circuit
breaker from tripping.

14

TROUBLESHOOTING

PROBLEM

The Air Conditioner will not start

POSSIBLE CAUSES

The air conditioner is unplugged

The fuse is blown/circuit breaker is
tripped.

Power Failure

The current interrupter device is
tripped.

SOLUTIONS

• Make sure the air conditioner is
plug is pushed completely into the
outlet

• Check the house fuse/circuit
breaker box and replace the fuse
or reset the breaker.

• The unit will automatically re-start
when power is restored.

• There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.

• Press the RESET button located
on the power cord plug.

• If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.

The Air Conditioner does not cool
as it should

The Air Conditioner is freezing up

The Remote Control is not working

Airflow is restricted

The temperature control may not be
set correctly.

The air filter is dirty

The room may be too warm

Cold air is escaping

The Cooling Coils are frozen

Ice blocks the air flow and stops the air
conditioner from cooling the room

The batteries are inserted incorrectly

The batteries may be dead

• Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner

• Lower the set thermostat tempera­ture

• Clean the filter. See the Cleaning
and Care Section of the manual.

• Please allow time for the room to
cool down after turning on the air
conditioner.

• Check for open furnace registers
and cold air returns

• See “Air Conditioner Freezing Up”
below.

• Set the MODE dial to HIGH FAN
or HIGH COOL and set the ther­mostat to a higher temperature

• Check the position of the batteries.

• Replace the batteries

15

TROUBLESHOOTING (CONT.)

PROBLEM

Water is dripping outside

Water is dripping inside the room

Water collects in the base pan

POSSIBLE CAUSES

Hot and Humid weather.

The air conditioner is not correctly
tilted outside.

Moisture removed from the air is
draining into the base pan.

SOLUTIONS

• This is normal

• For proper water drainage, make

sure the air conditioner is slightly
tilted downward from the front of
the unit to the rear.

• This is normal for a short period in
areas with low humidity and nor­mal for a longer period in areas
with high humidity.

16

WARRANTY

One Year Limited Warranty

Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects
in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year
from the date of original retail purchase in the United States.

If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.

As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.

THIS WARRANTY DOES NOT COVER:

• Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in

material or workmanship.

• Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions

in the instructions.

• Damage to the finish of the case, or other appearance parts caused by wear.

• Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-

tional Inc.

• Freight and Insurance cost for the warranty service.

• Filter and Accessories

ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.

This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal­vaged, or refurbished products.

As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.

For Technical Support and Warranty Service

Please Call [phone]

Or Write To:
Soleus International, Inc.
20035 E. Walnut Dr. N.
City of Industry, CA 91789
www.soleusair.com
www.soleusgreen.com

17