Soleus Air KC-30H, KC-35H User Manual
10000 / 12000 BTU
Room Air Conditioner
OPERATING AND INSTALLATION MANUAL
Models: KC-30H / KC-35H
with Heat Pump
Thank you for selecting Soleus Air. To ensure proper
operation, please read this manual and keep it for
future reference.
TABLE OF CONTENTS
INTRODUCTION……………………………..…………………………………….…................................1
SAFETY INFORMATION………………………………………………....…………........…..……......….1
NORMAL CARE AND MAINTENANCE……………………………………………….…..………….…3
INSTALLATION REQUIREMENTS………………………………………………..……….……….....…5
ELECTRICAL REQUIREMENTS…………………………………...………..………..…..................……6
INSTALLATION INSTRUCTIONS………………………………………………..……….……….…..…8
THROUGH-THE-WALL CABINET INSTRUCTIONS..……………………………………….……......10
COMPLETE INSTALLATION INSTRUCTIONS..…………………………………………………........12
GENERAL OPERATING INSTRUCTIONS…………………………………………………….......……13
OPERATING CONTROLS……………………………………………………………………..…………14
BEFORE CALLING SERVICE………………………………………………….…………..……………15
WHEN SERVICE IS REQUIRED………………………………………………………...........…………15
ANY QUESTIONS?…………………………………………………………………….……....…………15
THROUGH-THE-WALL INSTALLATION INSTRUCTIONS..…………………………………............16
SPECIFICATION………………………………………………..…………………………………............19
WARRANTY…………………………………………………………………………………....…………20
Thank you for selecting Soleus Air. To ensure proper operation, please read this
manual and keep it for future reference.
This mark indicates a direction/procedure that must be followed!
Introduction
Room air conditioners cool, dehumidify, and filter air inside
your home. Heat pump and electric heat models offer both
heating and cooling. Opening sections of manual provide
general information for all room air conditioner models.
Operating Controls section describes operation of controls
for each model. After reading the opening sections, turn to
Operating Controls section and find the panel layout that
matches the model of your unit.
Read entire manual thoroughly before beginning installation
and operation of your new room air conditioner. Be sure you
have all necessary tools and materials on hand for the job.
Study illustrations to familiarize yourself with important details
of the installation process. Review manual for operating
instructions.
NOTE
1. Mechanical experience is required to install air conditioner.
2. Installation can take from 1 to 3 hours, depending on installer’s knowledge and skill.
3. If you encounter problems during installation, call our Technical Support and Warranty Service at
1-888-8-SOLEUS. If your problem cannot be resolved by phone, contact an authorized Soleus Air
brand servicer. Contact and service will be at your expense.
Safety Information
Be sure electrical service is adequate for chosen model of air conditioner. Complete electrical rating for
unit is found on serial plate located behind front grille. Electrical outlet must be close enough to unit for
power cord to reach without strain. Air conditioner should be the only appliance on individual circuit.
For personal safety and to avoid possible damage to appliance or home, observe all safety instructions
highlighted by symbol shown below.
RECOGNIZE THIS SYMBOL AS A SAFETY PRECAUTION.
After installing unit, reread instructions to ensure each step is complete and that all parts are fastened in
place. For best results and to minimize installation time, perform all procedures in the order shown.
1
WARNING
To prevent heat related illness or death, do
not use this device for unattended cooling
of persons or animals unable to react to
product failure. Failure of unattended air
conditioner may result in extreme heat in
area intended for cooling, causing heatrelated illness or death of persons or
animals.
WARNING
HIGH TEMPERATURE STRESS HAZARD
This room air conditioner is not meant to
provide unattended cooling or life support
for persons or animals that are unable to
react to failure of the product.
The failure of an unattended air conditioner
may result in extreme heat in the conditioned space causing overheating or
death of persons or animals.
Precautions must be taken to ward off or
guard against such an occurrence.
Unpacking
Unpack and visually inspect the unit. Report any damage to
the delivering carrier immediately. Remove and discard all
packing material.
WARNING
Do NOT operate unit with shipping foam
blocks in place. Always remove prior to
running unit.
On some models the air conditioner front and/or mounting kit
hardware may be packed separately.
Record the model, serial and manufacturing numbers of your
unit in the space provided below. This information is found on
a nameplate visible after the front of the air conditioner has
been removed. The rated voltage, amperage and capacity for
your specific model can also be found on this nameplate.
Read the warranty packaged with the unit. Keep the warranty
and a copy of your sales receipt for future reference. You may
also want to record in the space provided the date purchased
and the selling dealer.
OWNER'S PRODUCT IDENTIFICATION
MODEL NUMBER
SERIAL NUMBER
MANUFACTURING NUMBER
Owner's Name
Address
City State Zip
/ /
Date of Purchase
Authorized Dealer
Address
City State Zip
( )
Phone Number
WARNING
To avoid death, personal injury or property
damage due to electrical shock:
Observe all local codes and ordinances.
•
Disconnect electrical power to unit before servicing.
•
•
Ground appliance properly.
Check with a qualified electrician if you are not
•
sure this appliance is properly grounded.
DO NOT ground to gas line.
•
DO NOT ground to cold water pipe if pipe is
•
interrupted by plastic, non-metallic gaskets, or
other insulating (non-conducting) materials.
•
DO NOT modify plug on power cord. If plug
does not fit electrical outlet, have proper outlet
installed by qualified electrician.
DO NOT have a fuse in the neutral or ground
•
circuit. A fuse in the neutral or ground circuit
could result in an electrical shock.
DO NOT use an extension cord with this appliance.
•
DO NOT use an adapter plug with this appliance.
•
DO NOT pinch power cord.
•
DO NOT REMOVE warning tag from power cord.
•
Electrical Requirements
Grounding Instructions
This appliance is equipped with a three-prong grounding plug
for protection against possible shock hazards. If a two-prong
2
Unit Plug Receptacle Circuit Rating, Voltage
Type Required Breaker, Time Rating On
Delay Fuse Nameplate
NEMA No. 5-15P NEMA No. 5-15R 125V-15AMP 115V
NEMA No. 6-15P NEMA No. 6-15R 250V-15AMP 230/208V rated
at 12 amperes or
less
NEMA No. 6-20P NEMA No. 6-20R 250V-20AMP 230/208V rated
over 12 amperes,
but not more than
16 amperes
NEMA No. 6-30P NEMA No. 6-30R 250V-30AMP 208V rated over
16 amperes, but
not more than
24 amperes
wall receptacle is encountered, the customer is required to
contact a qualified electrician and have the two-prong wall
receptacle replaced with a properly grounded three-prong
wall receptacle in accordance with the National Electrical
Code.
Room air conditioners are designed to operate according to
requirements on the nameplate and as shown in Table 1.
Fuse or circuit breaker ratings must be according to the fuse
instruction label and as shown in Table 1. Do not plug models
marked “Use on Single Outlet Circuit Only” into a circuit with
another appliance or light fixture.
Receptacle Wiring
Receptacle wiring must be of adequate size for unit. Refer
to unit identification plate for exact power requirements.
Minimum size of wiring, based on power requirements, is:
Units up to 20 amps: 12 gauge
20–30 amp units: 10 gauge
LCDI or AFCI Power Cords
Underwriters Laboratories (UL) and the National Electric
Code (NEC) now require power cords that sense current
leakage and can open the electrical circuit to the unit. In the
event, the unit does not operate, check the reset button
located on or near the head of the power cord as part of the
normal troubleshooting procedure.
Use copper wire only. Consumer’s responsibility is to provide
proper and adequate receptacle wiring that conforms to all
applicable codes. All wiring should be installed by qualified
electrician.
Installation
Complete step-by-step installation instructions are furnished
with your unit. These instructions will be found on a separate
page included with this manual or in the mounting kit
assembly. Follow these instructions carefully. Keep these
instructions with this manual for future reference. Your unit
will be one of the following three designs:
• Unit with a window mounting kit
These models are designed for mounting though an
opening in a wall. These units can be adapted to
window installation by using the optional window mounting kit supplied with your unit.
• Unit without a window mounting kit
No window mounting kit is supplied with the unit.
These models are designed for mounting through an
opening in a wall. These units can be adapted to
window installation by purchasing an optional window
mounting kit. Consult your dealer to choose the kit that
is appropriate for your model and installation.
Room Heat Pumps
Heat pumps work by moving heat instead of creating it. In the
summer, the cool indoor coil absorbs heat from your room
and moves it outdoors, providing cooling. In the winter, heat
pumps reverse this operation. By lowering the temperature
of the outdoor coil below the outdoor temperature, the heat
pump absorbs the heat from outdoors and moves it inside
your house. This heat transferring process is very efficient.
For example, at 45°F outdoor temperature, a heat pump can
provide 2 ½ watts of heat for every watt of electricity it
consumes.
As outdoor temperatures drop, the heating capacity and
efficiency of the heat pump declines. At temperatures below
45°F, it is likely that ice will form on the outdoor coil. Heat
pump units are designed to operate as a heat pump above
approximately 40°F. Below 40°F, these units switch automatically from reverse cycle heat pump to auxiliary electric
heating. No defrost is required. There is no minimum
operating temperature.
Normal Care and Maintenance
CAUTION
Installing an air conditioner through a wall
requires extensive carpentry and/or masonry experience. Thru-wall installations performed by inexperienced or unqualified
individuals can result in costly damage to
home.
Annual Inspection
It is suggested that your unit be inspected by your dealer or
servicer once a year. It is advisable to have the outer case
removed and the unit thoroughly cleaned.
3
Note: The life of your unit may be greatly reduced if you live
in a salt air or other corrosive type environment. Under these
conditions, the unit should be removed from its case and
completely cleaned at least once a year. At that time any
scratches or blisters on the painted surfaces should be
sanded and repainted. Placing an algaecide tablet in the
outdoor side of the unit’s basepan is suggested in humid
areas where algae formation is common.
Front Grille and Filter Removal
The front contains an air filter that can be removed on left or
right side of front. To clean the filter use one of the following
methods for filter removal:
METHOD ONE
Grasp filter handle and slide filter out of unit.
Air Filter Cleaning
A dirty air filter reduces operating efficiency of unit. Filter
should be inspected at least once every week during operation. Clean filter with vacuum cleaner or wash in warm water
and mild detergent. Filter should be thoroughly dried before
replacing in unit. Do not operate unit without filter in place.
Fan Motor Care
The fan motor is permanently lubricated for long life. There is
no need to oil the motor.
Slide-out Chassis Removal from Outer Case
4. If the unit has a screw holding the basepan clip to the
chassis, remove the screw.
CAUTION
To reduce the risk of personal injury be
sure to have sufficient help when moving
your unit. A room air conditioner can
weigh between 70 and 240 pounds.
5. Using basepan handle, pull chassis straight out, slowly
and evenly, until approximately 9-12 inches extends
from outer case. Use both hands to grasp basepan and
pull remaining chassis from outer case.
1. Remove two side Phillips screws attaching case to
chassis basepan.
2. Remove two control knobs.
3. Remove two side Phillips screws attaching front panel
to case.
Reinstall air filter by reversing removal procedure.
Front Grille and Cabinet Cleaning
Grille and cabinet may be cleaned with warm water and mild
soap or detergent. Cleaning and polishing compounds are not
recommended, as they may damage plastic surfaces.
CHASSIS
NOTE: Basepan clip is shipped in plastic bag with mounting
screw and condensate drain cup. Install clip after reinserting
chassis into outer case to prevent accidental chassis removal.
BASEPAN
CLIP
PLASTIC
FRONT
4
WARNING:
To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:
Plug into a grounded 3 prong outlet.
IMPORTANT SAFETY INSTRUCTIONS
Do not use an extension cord.
Do not remove ground prong.
Do not use an adapter.
SAVE THESE INSTRUCTIONS
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the r e qu ired tools and parts before st ar t in g insta llation.
Read and follow the instruction s provided with any tools listed
here.
Tools Needed
■ Flat-blade and Phillips
screwdrivers
■ Level
Through-the-wall installation:
In addition to the tools listed above, the following tools are
needed for though-the-wall install ation.
■ Saw
■ Wood preservative
■ Caulk
Parts supplied (on some models)
Check that all parts are included in parts package.
■ Tape measure
■ Drill and ³⁄₁₆" or smaller bit
■ 1" (2.5 cm) or thicker
lumber
■ 7 - #10 x 1" wood screws
Unplug air conditioner before servicing.
Use two or more people to move and install air conditioner.
Location Requirements
IMPORTANT: Observe all governing codes and ordinances.
Check the location where air conditioner will be installed. Proper
installation is your responsibility. Make sure you have everything
necessary for correct installation.
The location should provide:
■ Grounded electrical outlet within 4 ft (122 cm) of where the
power cord exits the air conditioner.
NOTE: Do not use an extension cord.
■ Free movement of air in room to be cooled.
■ A large enough opening for the air conditioner.
■ Adequate wall support for weight of air conditioner. Air
conditioner weighs between 94 and 103 lbs (43 to 47 kg).
NOTE: Cabinet louvers must not be obstructed. Air must be able
to pass freely through the cabinet louvers.
A
B
A
H
D
C
F
E
G
I
A. Foam window sash seal
B. Window lock brackets (2)
¹⁄₄
C. #10 x
D. #10 x
" pan-head Phillips
screws (6)
³⁄₈
" pan-head
Phillips screws (3)
E. #10 x
³⁄₄
" round-head screws (6)
F. #10 x 1/2" pan-head Phillips
screws (3)
G. Top channel
H. Side curtains (2)
I. Foam seal
NOTE: Installation parts are supplied for double-hung windows
up to 40" (101.6 cm) wide. A special Wide Window Kit is available
from your dealer or service center. See “Accessories.”
A.Cabinet louvers
5
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