Soleus Air GH-PAC-12E1, GH-PAC-12E1HP User Manual

Model: GH-PAC-12E1

Model: GH-PAC-12E1HP WITH HEAT

12,000 BTU Portable

Air Conditioner

Operating Instructions

Thank you for choosing a Soleus Air Powered by Gree Portable Air Conditioner. This owner’s man­ual will provide you with valuable information necessary for the proper care and maintenance of your
new product. Please take a few moments to thoroughly read the instructions and familiarize yourself
with all the operational aspects of your new Portable Air Conditioner.

For your own records, please attach a copy of your sales receipt to this manual. Also, write the store name/location, date purchased, and serial number below:

Store Name: ____________________________________________________

Location: ______________________________________________________

Date Purchased: _________________________________________________

Serial Number (located on back of unit): ______________________________

IMPORTANT INSTRUCTIONS

Before installing and using your portable air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference.

1) Always place the unit on a level surface.

2) Never use or store gasoline or other flammable vapor or liquid near this unit unless instructed by this manual.

3) Maintain at least 12 inches (50 cm) clearance space around this unit. Do not block or cover air inlet or outlet grilles.

4) The unit must be connected to a correctly grounded power supply.

5) Do not start or stop the unit by inserting or pulling out the power plug.

6) Do not use an adapter plug or extension cord.

7) Do not use the unit in the immediate surroundings of a bath, a shower or a swimming pool.

8) Do not insert anything into the air outlet. Do not obstruct air inlet or outlet grills unless instructed by this manual.

9) Do not let children play near this unit.

10) Always inspect the cord for signs of damage before use. If the power cord is damaged, it must be replaced by the

manufacturer or a qualified service technician.

11) When cleaning the unit, always turn the unit off and unplug the power cord.

2

PACKAGE CONTENTS

Portable Air Conditioner
Exhaust Hose (1)
Front Exhaust Hose Adapter (1)
Window Kit Adapter (1)
Rear Exhaust Hose Adapter (1)
Remote Control & AAA Ba tteries (2 batteries)
Window Kit - 3 Sliding Panels (1 sing le hose panel, 2 extension panels)
Owner’s Manual

SPE

CIFICATIONS

•

T

he cooling capacity is measured at an ambient temperature of DB 86 °F, WB 78 °F.

•

Noise level is measured at a distance of 3.28 ft away from

r consumption is measured when the fan runs at the highest speed setting.

Powe

•

These specications are for reference only. For actual data, please refer to the rating label on the back of the unit.

•

the front of the unit, when the unit is in cooling mode.

I

•

f the environment temperature is higher than the max operating temperature or lower than the minimum

operating

Dehumidier mode works

•

r Conditioner mode operates up to an am

Ai

•

Model / Ref. #

Power Supply (Ph/V/Hz) 1/115/60Hz 1/115/60Hz

Dehumidifying Capacity (Pints/Day) 81 81

Rated Cooling Capacity (BTU/h) 12,000 12,000

Rated Heating Capacity (BTU/h) - 10,500

Cooling Power Input (Watts) 1465 1465

Heating Power Input (Watts) - 1200

Rated Current

Rated Curre

Noise Level (dBA) - H/M/L 55/53/51 55/53/51

Air Flow -

Product Dimensions (W” x H” x D”) 17.75 x 33.125 x 17.125 17.75 x 33.125 x 17.125

temperature, the air conditioner may not work properly.

when ambien

t temperatures are between 61°F - 86°F

bient temperature of 59°F.

GH-PAC-12E1 GH-PAC-12E1HP

Cooling (Amperage) 13 13

nt Heating (Amperage) - 10.6

H/M/L (CFM

) 235/20

5/175

235/20

5/175

Product Weight (Lbs) 85.1 85.1

Refrigerant Type R-410A R-410A

Energy consumption

Energy consumption in stand by

watts/hour

1465

2 watts/hour

1465 watts/hour

2 watts/hour

3

POWER CORD AND PLUG

WARNING

This unit has a grounded three
pronged plug intended to fit into a
three slot outlet. (A) An adapter is
available for connecting three
pronged plugs into two slot outlets.
(B) When doing so, the green ground­ing tab extending from the adapter
must be fastened under the wall
plate’s mounting screw. The adapter
should not be used if a three-slot out­let is available.

DO NOT DEFEAT THE SAFETY
PURPOSE OF THE GROUNDED
PLUG.

4

PRODUCT DIAGRAM

Air Outlet &

Carry Handle

Control Panel

Louvers

Filter

Location

Upper Air Intake

Air Exhaust Vent

Lower Air Intake

Power Cord

5

PARTS & WINDOW KIT ASSEMBLY

PARTS

EXHAUST HOSE & ADAPTERS

Front Exhaust Hose

Adapter

Window Kit Adapter

Exhaust Hose Rear Exhaust Hose

Adapter

Sliding Panels (3)

ASSEMBLY & INSTALLATION

INSTALLATION

When the unit is operating as an air conditioner or dehumidifier, the window kit and exhaust hose must be installed.
When the unit is operating in fan mode, the window kit and exhaust hose do not need to be installed .

MOUNTING THE EXHAUST HOSE

• Choose a suitable location, near a grounded electrical outlet and suitable window or door. Remove

• Extend both ends of the exhaust hose approximately 6 inches.

• Screw the REAR and FRONT Exhaust Hose Adapters onto each end of the exhaust hose. Once both

• Connect the FRONT Exhaust Hose Adapter to the back of your portable air conditioner.

• Attach the Window Kit Adapter to the window kit.

• For maximum efficiency bend the exhaust hose as little as possible once installation is complete.

packaging and locate components.

adapters are attached, attach the Window Kit Adapter to the REAR Exhaust Hose Adapter.

6

SINGLE HOSE WINDOW KIT INSTALLATION

This installation is OK The is a poor installation

26”

22”

When installing the exhaust hose, try and keep it as flat as possible. The less angles and bends
in the hose, the better the unit will perform. If bending or an angle is necessary, use single 90°
angles like the pictures above. Multiple bends will decrease performance and efficiency

7

CONTROL PANEL

GH-PAC-12E1

BUCKET FULL LIGHT

COOL MODE LIGHT DRY MODE LIGHT

MODE BUTTON

LED DISPLAY

FAN MODE LIGHT

POWER BUTTON

TEMP SELECT BUTTONS

GH-PAC-12E1HP

HEAT MODE LIGHT

COOL MODE LIGHT

MODE BUTTON

DRY MODE LIGHT

LED DISPLAY

FAN MODE LIGHT

POWER BUTTON

TEMP SELECT BUTTONS

8

CONTROL PANEL FUNCTIONS

CONTROL PANEL OPERATING INSTRUCTIONS

1) Power On and Off - Press the POWER button once to manually turn the unit on. Press the POWER

button once more to turn the unit off.

2) Mode Selection - Press the MODE Button repeatedly to cycle between the different modes:

Air Conditioner, Dehumidifier (DRY), Fan only, and Heater mode (NOTE: Heater mode is only available

on the GH-PAC-12E1HP). Each press of the MODE button will light up a different mode icon on the con-

trol panel. The exhaust hose and window kit must be installed when the unit is in Air Conditioner,
Dehumidifier (DRY), or Heater (GH-PAC-12E1HP only) mode. When using the unit as a fan, it is not
necessary to keep the exhaust hose and window kit connected to the unit.

3) Temperature - Select the desired temperature by pressing either ▼ or ▲ key when using the unit in

Cooling or Heating (GH-PAC-12E1HP only) mode. The digital thermostat will display the set temperature.

4) Bucket Full

- When the unit cannot evaporate the collected moisture fast enough, the excess water will

collect in a backup water tank located inside the unit. The Bucket Full icon (GH-PAC-12E1) or Heat Mode
icon (GH-PAC-12E1HP) will light up if this occurs. The unit will then beep 8 times and the LED display
will show “H8”. The compressor will now shut off. You should now drain the excess water from the unit.
To do this, get a small pan and place it under the drain plug on the bottom of the back of the unit. Remove
the plug and slightly tilt the unit backwards to drain the water into the pan.

9

REMOTE CONTROL OPER ATING INSTRUCTIONS

- / +

SIGNAL TRANSMITTER

When the unit is in Air Conditioner or Heater (GH-PAC­12E1HP) mode you can select your desired temperature.
Press the TEMP SELECT buttons (+ or -) to select
your desired temperature setting. The temperature on the
LCD display on the remote control will increase or de­crease accordingly. Hold the +/- buttons for two seconds
to rapidly increase or decrease the temperature. Temp.
range is 61°F—86°F.

- / + BUTTONS

REMOTE CONTROL

BLOW

ON/OFF

ON/OFF BUTTON

Press the ON/OFF (POWER) button once to manually
turn the unit on. Press the Power button once more to
turn the unit

MODE

MODE BUTTON

Press the MODE Button repeatedly to cycle between the
di

erent modes.

FAN

FAN BUTTON

Press the Fan Speed button to change fan speeds.
Fan Speeds:

Low Speed Medium Speed

High Speed

NOTE: When the unit is in Dehumid (DRY) mode,
the fan speed is not adjustable.

SWING BUTTON

Press the Up and Down Swing Button to turn on and
the vertical swing mode. In vertical swing mode, the lou­vers will rotate up and down to circulate more air.

When the unit is o , press the Up and Down Swing But­ton and “+” at the same time to enable stationary swing
mode. Stationary Swing mode allows for more control
over the way the louvers swing up and down. The Swing
icon on the Remote LCD will blink twice when this is

Blinks for 2 Seconds

AUTO

COOL

DRY

FAN

HEAT

NOTE: Heat Mode is only
available on GH-PAC-12E1HP

In Stationary Swing mode, press the Up and Down
Swing Button to change the swing pattern per below:

Disable Stationary Swing Mode by pressing the Up and
Down Swing Button and “+” button at the same time.
The Swing Icon on the Remote LCD will blink twice
when this is disabled.

10

REMOTE CONTROL OPERATING INSTRUCTIONS

REMOTE CONTROL

BLOW

HEALTH|SAVE

The Health Function is not available on this unit.

HEALTH|SAVE BUTTON

TIMER

Auto-on Timer: When the air conditioner is off, it can
be set to automatically turn on in 30 minutes to 24 hours
at the previous set mode and fan setting. To set the Auto­on Timer, press the TIMER button on the unit or remote
control. Each touch of the +/- buttons on the remote will
change the timer setting in 30 minute increments (.5
hours). HOUR ON/OFF icon will blink when the Auto­on Timer is being set. Once the timer is set, press the

TIMER button once more to save the setting.
Auto-off Timer:

be set to automatically turn off in 30 minutes to 24 hours.
To set the Auto-off Timer, press the TIMER button on
the remote control. Each touch of the +/- buttons on the
remote will change the timer setting in 30 minute (.5
hour) intervals. HOUR ON/OFF icon will blink when the
Auto-off Timer is being set. To cancel the timer, press
the ON/OFF button. Once the timer is set, press the

TIMER button once more to save the setting. Press the
ON/OFF button to clear a time setting.

HORIZONTAL SWING BUTTON

This function is not available on this unit.

TIMER BUTTON

When the air conditioner is on, it can

Press the Save button to automatically rotate through
the different speeds. To disable Save mode and pick
your own fan speed, press the Save button again.

TEMP

Press the TEMP button to display the current set tem­perature or the actual room temperature. With each
press of the TEMP button the display will cycle back
and forth.

TEMP BUTTON

TURBO

This function is not available on this unit.

TURBO BUTTON

NOTE:

1. Remote control type: YB1F2F

2. Battery: AAA 1.5V x 2

3.Remove Batteries when remote will not in use for a

NOTE:

long time.

1. Remote control type: YB1F2F

2. Battery: AAA 1.5 x 2

3. Remove batteries when remote will not in use for a

“Mode” and “ - ” buttons simultaneously can shift

long time.

between “C” & “F”

6. Press “+” & “ - ” button simultaneously can lock or
unlock the keyboard on the remote

“Mode” and “ - ” buttons simultaneously can shift

7. Do not recharge or dipose battery in re.

between “C” & “F”

8. Do not mix or connect the battery improperly.

6. Press “ + ” & “ - ” buttons simultaneously can lock or
unlock the keyboard on the remote.

11

REMOTE CONTROL OPER ATING INSTRUCTIONS

REMOTE CONTROL

BLOW

SLEEP

SLEEP BUTTON

Press the SLEEP mode button to engage SLEEP
mode.. This feature limits compressor usage and
enhances energy savings by adjusting the set

button once more to disable Sleep Mode. Sleep Mode
is not available in Auto or Fan Modes.

Blow

Blow

Press the blow button to enable the blow function.
When enable, blow will force the fan to remain on once
the unit is powered down. The fan stays on to dry out any
remaining moisture in the unit to help minimize mold or
bacteria growth. This function only works under cooling
mode.

LOCK

LOCK FUNCTION

• Press “+” and “-” buttons together at the same time to
lock the remote keyboard. Do this again to unlock.

LIGHT

LIGHT BUTTON

Press the LIGHT button to turn the on the display Light.

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A small Light bulb icon will light up on the remote con­trol display.

In Cooling or Dehumi (DRY) modes: When sleep
mode is selected the set temperature will automatically
increase 2°F after 1 hour. After 2 hours, the set tempera-
ture will increase another 2°F for a total increase of 4°F.

In Heating mode (GH-PAC-12E1HP only): When sleep
mode is selected the set temperature will automatically
increase 2°F after 1 hour. After 2 hours, the set tem-
perature will decrease another 2°F for a total decrease of
4°F.

AUTO

AUTO MODE

• Press the MODE button to select Auto Mode. Once
Auto Mode is selected the unit will automatically

the LED in this mode.

TEMP

MEASURE

CHANGE BETWEEN F° and C°

• When the unit is o , press the MODE and “-” button
to change between F° and C°.

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12

MAINTENANCE

Note: Make sure power is off and the power cord is not plugged into an electrical outlet prior to
performing any maintenance on the unit.

Clean or replace filter - If the air filter is blocked with a dust, the airflow volume may decrease. It is

recommended to clean the filter once every two weeks, or as needed.

1) Remove the filter from the filter compartment on the back of the unit.

2) Wash the air filter by immersing it gently into warm water with a neutral detergent. Rinse the filter
and dry it thoroughly out of sunlight.

3) Slide the filter back into the filter compartment after it is thoroughly dried.

4) If the filter is torn or unusable, order a new filter by calling the customer service number on the
warranty page of this manual.

Clean the unit Housing

1) Keep the unit from being exposed directly to the sun to prevent color fading.

2) Clean the surface with a damp cloth and dry it with a soft towel.

Storing the Unit for an Extended Period of Time or Transporting the unit

1) Empty any excess water by unplugging the water drainage stop in the back of the unit (located at

the bottom).

2) Unplug the unit.

3) The unit should be stored in a cool dry place.

DISCLAIMER

ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.

13

TROUBLESHOOTING

PROBLEM

The Air Conditioner will not start

POSSIBLE CAUSES

The air conditioner is unplugged or not
connected well.

The fuse is blown/circuit breaker is
tripped.

Power Failure

The current interrupter device is
tripped.

SOLUTIONS

• Make sure the air conditioner plug
is pushed completely into the out­let

• Check the house fuse/circuit
breaker box and replace the fuse
or reset the breaker.

• The unit will automatically re-start
when power is restored.

• There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.

• Press the RESET button located
on the power cord plug.

• If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.

The Air Conditioner does not cool
as it should

The Dehumidifier function is not
providing cool air as it should

The Air Conditioner displays the
Timer hours but does not work

The Remote Control is not working

Airflow is restricted

The temperature control may not be
set correctly.

The air filter is dirty

The room may be too warm

Cold air is escaping

The Evaporator is frozen

Is the TIMER ON enabled?

The batteries are inserted incorrectly

The batteries may be dead

• Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner

• Lower the set thermostat tempera­ture

• Clean the filter. See the Cleaning
and Care Section of the manual.

• Please allow time for the room to
cool down after turning on the air
conditioner.

• Check for open furnace registers
and cold air returns

• The unit is defrosting and will re­sume operation when done.

• Cancel the TIMER or wait until the
unit turns on.

• Check the position of the batteries.

• Replace the batteries

14

TROUBLESHOOTING (CONT.)

PROBLEM

The LCD Display is showing “E5”

The LCD Display is showing “H8”

The LCD Display is showing “F1”,
“F2”, or “F4”

POSSIBLE CAUSES

Low Voltage Protection

The backup water tank is full

Internal malfunction

SOLUTIONS

• Unplug for 10 minutes and then
turn on the unit. If “E5” is still dis­played, contact customer service.

• Drain the water tank

• If the “H8” I still displayed after the

water tank has been emptied, con­tact customer service.

• Contact Customer Service

15

WARRANTY

One Year Limited Warranty

Soleus International Inc. warrants the accompanying Soleus Air Powered by Gree Portable Air Conditioner to be free of
defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1)
year from the date of original retail purchase in the United States.

If the unit exhibits a defect in normal use, Soleus International Inc. will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.

As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.

THIS WARRANTY DOES NOT COVER:

• Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in

material or workmanship.

• Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions

in the instructions.

• Damage to the finish of the case, or other appearance parts caused by wear.

• Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-

tional Inc.

• Freight and Insurance cost for the warranty service.

ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO

ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.

DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.

This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal­vaged, or refurbished products.

As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.

For Technical Support & Warranty Service

Write to or visit us at
Soleus International Inc.
20035 E. Walnut Dr. North
City

of Industry, CA 91789 U.S.A.

www.soleusair.com

www.greeusa.com

66129907802