Soleus HCCW15ESA1 Operating manual

Models

V.140521

HCC-W12ES-A1
HCC-W15ES-A1

Electronic Window A/C

Operating Instructions

Thank you for choosing a Soleus Air Air Conditioner. This owner’s manual will proide you with valu-
able information necessary for the proper care and maintenance of your new product. Please take a few
moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of
your new air conditioner.

For your own records, please attach a copy of your sales receipt to this manual. Also, write the store name/location, date purchased, and serial number below:

Store Name: ____________________________________________________

Location: ______________________________________________________

Date Purchased: _________________________________________________

Serial Number (located on back of unit): ______________________________

IMPORT

ANT

SAFETY INSTRUCTIONS

Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.

WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:

• Plug into a grounded 3 prong outlet.

• Do not remove the ground prong.

• Do not use a plug adapter.

• Do not use an extension cord.

• Unplug the air conditioner before servicing

• Use two or more people to move and install the air

conditioner

This

is a safety alert symbol.
This symbol alerts
death.
All safety message
“DANGER” or

“WARNIN

to potential hazard

you

s will di

rectly follow the safety alert symbol and/

G”.

s that can

harm you or others or even cause

or the words

All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.

2

Failure to immediately follow these
instructions may cause serious injury
or even death.

LCDI POWER CORD AND PLUG

This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord
and plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexi­ble cord with no termination on the load side and a LCDI attachment plug on the line side.

The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the
nominal current leakage between the cord shield and either load conductor exceeds a predetermined
value. The cord will remain de-energized until the devise has been manually reset. This is intended to re­duce the risk of a fire in the power cord or combustible materials nearby. The cord shields are not grounded
and they must be considered a shock hazards if exposed. The cord shield must not be connected to ground
or to any exposed metal.

The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:

1. Plug power cord into wall outlet. The LED light will turn on.

2. Press TEST Button, circuit should trip, cutting power to the air conditioner. When this occurs,
the LED light will turn off.

3. Press RESET button to restore power to the machine. Once power is restored, the LED light

will turn on again.

If test button is pressed and unit can still be turned on, current leakage has been detected. Do not use the
air conditioner or attempt to reset the LCDI Plug. Contact Soleus Air Customer Service for troubleshooting
recommendations.

LED LIGHT

Note: Your units power cord and plug may differ from the one shown.

WARNING:

1. DO NOT press the TEST button while the air conditioner is operating.

2. The TEST and RESET buttons should not be used as “ON” and “OFF” switches.

3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.

4. The cord and plug are intended for indoor use only.

3

PARTS LIST

Hardware

(in plastic bag)

Qty.

Sash Lock

1

Screw and

Locknut

4

Flathead Bolt

and Locknut

2

Sill Angle

Bracket

2

Curtain Lock

2

Long Screws

Short Screws

13

10

WINDOW SASH SEAL

SASH LOCK AND
SHORT SCREW

TOP MOUNTING
RAIL

FOAM GASKET

SHORT SCREW

CURTAIN

CURTAIN LOCK

FOAM SEAL FOR
BOTTOM RAIL

SCREWS AND

LOCKNUTS

FLAT HEAD BOLT

SILL ANGLE BRACKET

LOCKNUT

WINDOW SUPPORT
BRACKET

FRAME
ASSEMBLY

Non-Hardware Packing List

• Window Air Conditioner (1)

• AAA Batteries (2)

• Top Mounting Rail (1)

• Foam Gasket (1)

• Curtains (2)

• Window Sash Seal (1)

• Foam Seal for Bottom Rail (1)

• O

wner’s Manual (1)

TOOLS NEEDED

Large Flathead Screwdriver

Tape Measurer

Adjustable Wrench or Pliers

Pencil

Level

Socket Wrenches

Phillips Head Screwdriver

4

SPECIFICATIONS

• Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.

• Power consumption is measured when the fan runs at t

• These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.

Power Supply (Ph/V/Hz) 1/115/60 1/115/60

Rated Cooling Capacity (BTU/h) 12,000 15,000

Cooling Power Input (Watts) 1,062 1,290

Rated Current Cooling (Amperage) 11.8 11.5

EER 11.3 11.2

Noise Level dB(A) (H/M/L) 59/57/55 59/57/55

Air Flow (H/M/L) CFM 265/247/229 370/347/317

Dehumidifying Capacity 65 Pints per day 75 Pints per day

Product Dimensions (W” x D” x H”) 23.625 x 25.375 x 17.75 23.625 x 25.375 x 17.75

Package Dimensions (W” x D” x H”) 30.5 x 26.125 x 20 30.5 x 26.125 x 20

Net/Gross Weight (Lbs) 110/128 110/128

Refrigerant Type R-410A R-410A

Plug Type NEMA 5-15P NEMA 5-15P

Model HCC-W12ES-A1 HCC-W15ES-A1

he highest speed setting.

DISCLAIMER

ALL INFORMATION AND THE TECHNICAL SPECIFI­CATIONS PRESENTED IN THIS USER’S MANUAL
ARE THE PRESENTATION OF THE MANUFAC­TURER. SOLEUS HOME COMFORT HAS NOT CON-
DUCTED INDEPENDENT TEST
TION AND THE SPECIFICATIONS PRESENTED
HEREWITHIN.

TO THE INFORMA-

5

INSTALLATION & ASSEMBLY INSTRUCTIONS

FIG. 1

19" MIN

FIG. 2

Window Preparation

Please read all instructions prior to installing your air conditioner. Two people are recommended to install this product. If
a new electrical outlet is required, have the outlet installed by a qualified electrician before installing the unit.

Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit. This unit is made
to fit inside a standard double-hung window. Make sure the window is in good shape and able to firmly hold the needed
screws. If not, make repairs prior to installing the unit.

Model HCC-W15ES-A1

Unit Height 17 6/8”

Unit Width 23 5/8”

Min. Window Opening (See
FIG 1)

Min. Window Width 31

Max Window Width 43

Storm Window Requirements

A storm window frame will not allow the air conditioner to tilt properly which in turn will keep it from draining properly. To
adjust for this, attach a board or piece of wood to the sill. The board or wood piece should have a depth of at least 1 1/2”.
Make sure the board or piece of wood is approximately 1/2” higher than the storm window frame. This will allow the air
conditioner to tilt enough for proper drainage. (See FIG. 2).

Prior to Installing the Air Conditioner

1. Check for anything that could block airflow. Check the area outside of the window for things such as shrubs, trees, or
awnings. Check the inside area to make sure curtains, drapes, or blinds will not prevent proper airflow.

2. Check the available electrical outlet. The power supply must be the same as shown on the unit serial nameplate
(located on the left side of the unit, near the front faceplate). Be sure the outlet is close enough for the power cord to
reach.

3. Carefully unpack the air conditioner. Remove all packing material and make sure the floor is protected when remov­ing. Due to the large size of this air conditioner, two people should move the unit together.

HCC-W12ES-A1

17 6/8”

23 5/8”

19”

31

43

19”

When handling the unit, be careful to avoid cuts from
the sharp metal edges and aluminum fins on the front
and rear coils.

6

INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING

REMOVE CHASSIS

1. Pull down the front panel and remove the filter. (See Fig. 3)

2. Lift the front panel upwards to remove and place to the side.

Fig. 3

3. Locate the four faceplate screws and remove. These screws will need to be re-installed prior to mounting the air con­ditioner. (See Fig. 4)

4. After removing the screws, gently pull away the faceplate from the air conditioner cabinet. Remove the ground screw

and save for reinstallation later. (See Fig. 5 & 6)

Fig. 5

Fig. 4

Fig. 6

5. Remove the two screws from top of the unit. (See Fig. 7) Hold the cabinet while pulling on the base handle, and care-

fully remove the unit.

Fig. 7

7

ASSEMBLY & INSTALLATION (CONT.)

TOP MOUNTING

RAIL

Top Angle Rail and Side Bracket Installation

1. Place the air conditioner on a hard flat surface.

2. Locate the top

3. Attach the top mounting rail to the unit with short
screws. (See Fig. 8) Higher side of the rail to be

facing inside the room.

4. Insert top and bottom legs of window filler panel frame
into channel in the top angle and bottom rail. Do both
sides. Install side retainer to cabinet. (See Fig. 9)

mounting rail.

Fig. 8

Fig. 9

Placing the Cabinet Inside the Window

1. Open the window and place the cabi
of the window sill.

2. Make sure the bottom rail is seated over the window
sill as shown below. Bring the window down temporar­ily behind the top mounting rail to hold the cabinet in

place.

SILL

3. Fasten cabinet to window sill using three Long Screws.

Pre-drill holes if needed. Add the bottom rail seal over

the screws. (See Fig. 11)

net in the middle

STOOL
ANGLE

5. Fasten the curtains to the unit with short screws.
(See Fig. 10)

Fig. 10

8

Fig. 11

LONG SCREW 


SAFETY LOCK

LONG SCREW

Install Support Brackets

1. Hold each support bracket flush against the outside of
the window sill. Tighten each bracket to the bottom of
the cabinet as shown below. Mark the brackets at top
lever of the window sill and then remove.

MARK

Install the Window Lock and Sash Seal

1. Trim the sash seal to fit the width of the window. Insert
the sash seal into space between the upper and lower
sashes.

2. Attach the right angle safety lock as shown below.

2. Assemble the sill angle brackets to the support brack-
ets at the marked position as sho
tighten, but not all the way for any changes that may
need to be made later during installation.

3. Install the support brackets (with sill angle brackets
attached) to the bottom of the cabinet as shown below.

4. Tighten all 6 bolts securely.

wn above. Hand

SCREW &
LOCKNUTS

9

ASSEMBLY & INSTALLATION (CONT.)

Installing the Chassis into the Cabinet

1. Team lift (two people) the air conditioner chassis and
carefully slide it into the cabinet. Let the front of the air
conditioner hang out approximately 6”.

2. CAUTION:
FINNED COILS.

3. Be sure the chassis is firmly seated in the back of the
cabinet.

4. Insert all screws removed during window installation
and reattach the front face plate, front panel, and the
air filter. Use the REMOVE CHASSIS instructions and
figures 3-7 on page 7 for reference.

DO NOT PUSH ON THE CONTROLS OR

Extend the Curtain Panels

1. Carefully raise the window to expose the curtain panel
and panel frame. Extend the curtain panels to fill the

window opening.

Place the curtain lock between the curtain extentions

2.

and the window sill, drive locking screws through the
lock and into the sill.

Secure the Air Conditioner

1. Secure the left and right flanges on the lower end sides
of the panel with long screws. (See Fig. 12)

2. Drive locking screws through upper frame holes into

window sash.

10

Fig. 12

USING YOUR AIR CONDITIONER

Electronic Control Panel & Remote Control

NOTE: This display always shows the room temperature in Fan

Mode except when setting the Set temperature or the Timer

3. Temperature Set: Use these buttons on the con­trol panel and remote to increase or decrease the
Set Temperature (the desired room temperature)
in cooling,energy saver and dry mode.

To switch between Celsius/Fahrenheit display,
press the buttons at the same time.

▲/▼

Normal Operating Sounds

• You may hear a pinging noise caused by water
hitting the condenser, on rainy days, or when the
humidity is high. This design feature helps re-
move moisture and improve efficiency.

• You may hear the thermostat click when the com-
pressor cycles on and off.

• Water will collect in the base pan during rain or
days of high humidity. The water may overflow
and drip from the outside part of the unit.

• The fan may run even when the compressor is
not on.

4. Timer Set:

Use these buttons on the control
panel and remote to set the Timer. Each press of
the buttons will increase or decrease the

▲/▼

timer. For timer instructions see #7.

5. Fan Speed

: Use the fan speed button to change
the fan speed. Choose between low, medium,
and high.

6. Mode Button:

Press the mode button to cycle
through the various modes: Energy Saver, Dry
(Dehumidifier), Fan and Cool.

7. Auto-on Timer:

When the air conditioner is off, it

can be set to automatically turn on in 1-24 hours
at the previous set mode and fan setting. To set
the Auto-on Timer, press the TIMER button on the
unit or remote control. The timer can be set in 1

hour increment.
The hour indicator on the bottom right of the dig-

ital display will start flashing.

Auto-off Timer:

When the air conditioner is on, it

can be set to automatically turn off in 1-24 hours.
To set the Auto-off Timer, press the TIMER
button on the unit or remote control. The timer

can be set in 1 hour increment.

The hour indicator on the bottom right of the dig-

ital display will start flashing.

• To see the remaining time, press the TIMER

Button. To change the timer setting use the
▲/▼ on the unit or the +/- buttons on the
remote.

1. Power Button: Turns the air conditioner on and
off.

2. Digital Display:

Under ON status without timer
setting,the operation mode is Cool, Energy Saver
or Dry mode, and the set temperature will be
displayed.
Under ON status without timer setting, the opera-

tion mode is Fan mode and the room temperature
will be displayed.
Time will be displayed under timer setting or timer
preview.

• During preview of timer or timer setting,

press Timer button on the panel or remote
controller to cancel the timer setting.

8.

Filter Reset: After the fan rotates for 250 total
hours, the filter check light will turn on to remind
the user to clean the filter. Press the Filter Reset
button once the filter is cleaned to reset the re­minder.

9. Signal Receiver:

Point the remote control at the

air conditioner when sending instruction to the

unit.

11

OPERATING YOUR AIR CONDITIONER

REMOTE CONTROL

7. COOL - Press the COOL button to turn cooling

mode on or off.

DRY -

8.
midifying mode on or off. Fan speed can only be

set to low in this mode.

FILTER RESET -

9.

button to turn off the "CHECK FILTER" LED

Press the DRY button to turn dehu-

Press the FILTER RESET

light when on.

ENERGY SAVER -

10.
button to turn on energy saver mode. When the

Press the ENERGY SAVER

unit is in energy saver mode, the Energy Saver

light will turn on. Selecting Energy Saver mode
will cycle the fan off and on with the compressor
to limit energy consumption. Use this feature

when the room is unoccupied and a greater

range of room temperature is acceptable.

1. ON/OFF - Press the ON/OFF button to turn
the A/C on or off. When the unit is turned off,
the Timer function will be cancelled. The set
temperature will be saved.

2. “—”

“+”

- Press the “-” button to decrease the

temperature when the unit is on. Stop pressing
the button when the desired temperature is
displayed. Temperature range: 61°F - 90°F.

- Press the “+” button to increase the

temperature when the unit is on. Stop pressing

the button when the desired temperature is
displayed. Temperature range: 61°F - 90°F.

3. FAN

H FAN

4.

- Press the FAN button to turn on fan mode.

-

Press this button to set the fan speed

to high. Can be used in COOL or FAN mode.

M FAN -

5.

to medium. Can be used in COOL or FAN mode.

6. L FAN -

to low. Can be used in COOL or FAN mode.

Press this button to set the fan speed

Press this button to set the fan speed

11. TIMER -

Press the TIMER button when the

unit is off to set up the Auto-on timer. The hour

indicator on the bottom right of the digital dis­play will start flashing. Press the "+" or "-"
button to set the timer within 1-24 hours. To
cancel the timer, press the TIMER button again.

Press the TIMER button when the unit is on to
set up the Auto-off timer. The hour indicator

on the bottom right of the digital display will
start flashing. Press the "+" or "-" button to set
the time within 1-24 hours. To cancel the timer,
press the TIMER button again.

Battery Size: AAA - NOTE: Do not mix old and new batteries or different types of AAA batteries.

12

USING YOUR AIR CONDITIONER

• Freezing Conditions: This is a cooling only air

conditioner. It is not designed for freezing outdoor
conditions. It must not be used in freezing outdoor
conditions.

• Remote Control: To ensure proper operation

when using the remote control, aim the remote
directly at the signal receiver on the air condi­tioner.

• The remote control has a signal range up to

20 feet.

• Make sure nothing is blocking the remote con-

trol signal from being received by the air con­ditioner.

• Make sure the batteries are installed correctly

and still have power.

• Cooling Mode: Use the COOL mode at Low, Me-

dium, or High Fan speed when cooling is needed.
Use the temperature ▲/▼ buttons to set the de-
sired temperature between 61°F and 90°F.

• Fan Only Mode: Use Fan Only mode at Low,

Med, or High fan speed to provide air circulation
and filtering without cooling. Since fan only setting
do not provide cooling, a Set temperature cannot
be entered. The room temperature will appear in
the display.

• Loss of Power Protection: If power to the air

conditioner is lost or interrupted, the air condi­tioner will automatically re-start in the setting last
used prior to power loss. Timer will be cancelled

when power is lost or interrupted. You may need
to set a new time if desired.

• Air Direction: Use the lever on the front air vents

to adjust the direction of the airflow. You can di­rect the airflow left, right, up or down. The lever is
located on the lower left and right side of the air

vent.

• Once the temperature is set, the compressor

will cycle on and off to keep the room
temperature at the set temperature level. The
lower the set thermostat temperature, the
cooler the room will become. The higher the
set thermostat temperature, the warmer the
room will become.

• For Normal Cooling - Set the Mode to Cool

and the Fan to High or Med with the
termperature set in the middle.

• For Maximum Cooling - Set the Mode to Cool

and the Fan to High with a lower set
temperature.

• For Quieter & Nighttime Cooling - Set the

Mode to Cool and the Fan to Low with the
temperature set in the middle.

NOTE: If the air conditioner is off and is then
turned on while set to a Cool setting or if
turned from a fan setting to a Cool setting, it
may take approximately 3 minutes for the
compressor to start and cooling to begin.

• Energy Saver Mode - Controls the Fan

On - The fan will cycle on and off with the
compressor. This results in winder variations of room
temperature and humidity. Normally used with the
room is unoccupied. NOTE: The fan may continue to
run for a short time after the compressor cycles off.

Off - The fan runs all the time in fan or cooling mode.

13

CARE AND CLEANING

Clean your air conditioner to keep it looking new
and to minimize dust build up.

Air Filter Cleaning

The air filter should be checked at least once
every month to see if it needs cleaning. Trapped
particles and dust can build up in the filter and
may decrease airflow as well as cause the
cooling coils to accumulate frost. To clean the air
filter:

1. Remove the filter by pulling down on the in­dents of the filter door on the front of the unit.
(See FIG. 13)

2. Wash the filter using liquid dish soap and

warm water. Rinse the filter thoroughly. Gen­tly shake the filter to remove excess water.

3.

Let the filter dry completely before placing it
into the air conditioner.

4.

If you do not wish to wash the filter, you may
vacuum the filter to remove the dust and
other particles.

FIG. 13

Cabinet Cleaning

To clean the air conditioner cabinet:

• Unplug the air conditioner to prevent shock or

a fire hazard. The cabinet and front panel of
the air conditioner may be dusted with an oil­free cloth or washed with a cloth dampened in
a solution of warm water and mild liquid soap.
Rinse thoroughly with a damp cloth and wipe
dry.

• Never use harsh cleaners, wax or polish on

the cabinet front.

• Be sure to wring excess water from the cloth

before wiping around the controls. Excess
water in or around the controls may cause
damage to the air conditioner.

Winter Storage
To store the air conditioner when it is not in use
for an extended period of time, remove it care­fully from the window according to the installation
instructions and cover it with plastic or place it in
the original box.

Wear and Tear

To minimize wear and tear on the air condi­tioner, always wait at least 3 minutes before
changing modes. This will help prevent the
compressor from overheating and the circuit
breaker from tripping.

14

TROUBLESHOOTING

PROBLEM

The Air Conditioner will not start

POSSIBLE CAUSES

The air conditioner is unplugged

The fuse is blown/circuit breaker is
tripped.

Power Failure

The current interrupter device is
tripped.

SOLUTIONS

• Make sure the air conditioner is
plug is pushed completely into the
outlet

• Check the house fuse/circuit
breaker box and replace the fuse
or reset the breaker.

• The unit will automatically re-start
when power is restored.

• There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.

• Press the RESET button located
on the power cord plug.

• If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.

The Air Conditioner does not cool
as it should

The Air Conditioner is freezing up

The Remote Control is not working

Airflow is restricted

The temperature control may not be
set correctly.

The air filter is dirty

The room may be too warm

Cold air is escaping

The Cooling Coils are frozen

Ice blocks the air flow and stops the air
conditioner from cooling the room

The batteries are inserted incorrectly

The batteries may be dead

• Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner

• Lower the set thermostat tempera-
ture

• Clean the filter. See the Cleaning
and Care Section of the manual.

• Please allow time for the room to
cool down after turning on the air
conditioner.

• Check for open furnace registers
and cold air returns

• See “Air Conditioner Freezing Up”
below.

• Set the MODE dial to HIGH FAN
or HIGH COOL and set the ther­mostat to a higher temperature

• Check the position of the batteries.

• Replace the batteries

15

TROUBLESHOOTING (CONT.)

PROBLEM

Water is dripping outside

Water is dripping inside the room

Water collects in the base pan

POSSIBLE CAUSES

Hot and Humid weather.

The air conditioner is not correctly
tilted outside.

Moisture removed from the air is
draining into the base pan.

SOLUTIONS

• This is normal

• For proper water drainage, make

sure the air conditioner is slightly
tilted downward from the front of
the unit to the rear.

• This is normal for a short period in
areas with low humidity and nor­mal for a longer period in areas
with high humidity.

16

Warranty

Soleus Home Comfort warrants the accompanying Soleus Air Air Conditioner to be free of defects in mate­rial and workmanship for the applications specified in its operation instruction for the period of parts specified
below.

This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance.
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation
of the product after repair.

This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus

Home Comfort including, but not limited to, any malfunction, defect or failure caused by or resulting from
unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or
transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line
voltage, fire, flood or other Acts of God, or normal wear and tear.

Warranty service must be performed by a qualified HVAC contractor. Soleus Home Comfort maintains a
centralized service network to provide parts and assist in resolving service problems if difficulties are
encountered. Soleus Home Comfort agress to provide service information, sell repair parts and reimburse the
dealer / serviceman for parts in accordance with Soleus Home Comfort’s Policies and Procedures.

SOLEUS HOME COMFORT MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED WAR­RANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS SPECIFIED
ABOVE. SOLEUS HOME COMFORT DISCLAIMS ANY LIBILITY FOR CONSEQUENTIAL OR INCI-

DENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS HOME COMFORT’S LIABILITY EX­CEED THE RETAIL VALUE OF THE AIR CONDITIONER.

This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover
internet sales, used, salvaged, or refurbished products.

5 YEARS FOR COMPRESSOR

1 YEAR FOR OTHER COMPONENTS

FOR TECHNICAL SUPPORT AND WARRANTY SERVICE

Please Call [phone]

Or Write To:
Soleus Home Comfort

17911 East Ajax Circle
City of Industry, CA 91748 USA
www.soleushomecomfort.com

17