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In any case, guarantee-services of Sputnik are only free of charge if Sputnik has been contacted in
advance and has agreed to the services to be provided.
In a guarantee case, the buyer may require an appropriate reduction of the price or have the contract
rescinded:
■ if the buyer is entitled to neither repair nor replacement, or
■ if Sputnik has not completed the remedy within a reasonable time, or
■ if Sputnik has not completed the remedy without significant inconvenience to the buyer.
The buyer is not entitled to have the contract rescinded if the lack of conformity is minor.
Especially in the following cases, this guarantee does not apply and any liability of Sputnik
is excluded:
■ unauthorised technical intrusions, modifications, or repairs of the devices by the
buyer himself;
■ use of devices for purposes they are not intended for, incorrect or unreasonable ma-
nipulation, incorrect or unreasonable installation, especially if the installation is
made by non-authorised electricians;
■ influence of foreign substances/bodies or force majeure (lightning strike, overvolt-
age, floods, etc.);
■ transport damage and other damage, which has occurred after the point of time in
which the risk has passed to the buyer, as well as damage caused by incorrect packaging by the buyer.
This guarantee is in accordance with “Directive 1999/44/EC of the European Parliament and of the
Council from 25. May 1999 on certain aspects of the sale of consumer goods and associated guarantees”. Any legal consumer rights under applicable national legislation within the personal, objec-
tive, or geographic scope of this directive are not affected by the guarantee.
Service and guarantee extensions
With a warranty extension of 5 or 7 years, the overall warranty period can be extended up to 10 or
12 years. The warranty extension can be concluded within the 5 year standard warranty with a
separately concluded agreement.
Limitation of Liability and Warranty
To the maximum extent legally possible, any further liability of and/or alternative claims of warranty/
guarantee against Sputnik are excluded. For commercial users, compensatory claims for loss of
yield are also excluded.
Applicable Law
Unless explicitly agreed upon otherwise in writing, and as far as not in con ict with compulsory law,
the material provisions of the UN-Convention on Contracts for the International Sale of Goods (CISG)
apply.
Competent court
Unless explicitly agreed upon otherwise in writing, and as far as not in con ict with compulsory law,
the exclusive place of jurisdiction for all con icts with Sputnik based on contractual, non-contractual, and/or other types of claims lies in Biel, Switzerland.
21. January 2010