SolaHD Product Manual: MultiLINK Configurator Software 4.2 Manuals & Guides

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Infrastructure Management & Monitoring For Business-Critical Continuity™

Liebert® MultiLink

User Manual - Fundamental & Advanced

™

TABLE OF CONTENTS

1.0 WHAT IS LIEBERT® MULTILINK®?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

1.1 How Does Liebert MultiLink Work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.0 WHO CAN BENEFIT FROM LIEBERT® MULTILINK®?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2.1 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.3 Platforms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.4 Multiple Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3.0 WHAT IS REQUIRED TO USE LIEBERT® MULTILINK®? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.1 Connecting host computer, UPS and targeted clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.1.1 MultiLink Basic Notification Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.1.2 Contact Closure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.1.3 USB, Serial or SNMP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.1.4 Connection Methods Available by Liebert UPS Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.2 Requirements for Installing Liebert® MultiLink®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3.3 Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4.0 LIEBERT® MULTILINK® CONFIGURATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

4.1 Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

4.2 SNMP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

4.3 Virtual Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

5.0 INSTALLING THE SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

5.1 Before Installing Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5.1.1 Upgrading or Reinstalling Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5.1.2 Multiple Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5.1.3 Determine Type of Connection to Define During Installation . . . . . . . . . . . . . . . . . . . . . . . . . 12

5.2 Beginning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

5.2.1 Specify Installation Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.2.2 Specify the Method of Monitoring the UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5.2.3 Define Serial Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5.2.4 Define USB Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5.2.5 Define Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.2.6 Restrict or Allow Access to Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

5.3 Reviewing Settings and Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

5.4 Checking Permissions for Multiple Users, if Needed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

5.5 Starting the MultiLink Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6.0 OVERVIEW - MULTILINK VIEWER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

6.1 Liebert® MultiLink® Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

6.2 Viewer Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

6.3 Viewer Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

6.4 Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

6.5 Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

7.0 VIEWING UPS STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

7.1 Checking UPS Status—Overview Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

7.1.1 Viewing Status With a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7.2 Checking UPS Status—Event Log Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

8.0 CONFIGURING LIEBERT® MULTILINK® FOR YOUR SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.1 Using MultiLink Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.1.1 MultiLink Menu - Save Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.1.2 MultiLink Menu - Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.1.3 MultiLink Menu - Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.2 Renaming a UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

8.3 Configuring the UPS Properties—Overview Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.3.1 Start Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.3.2 Review the UPS Control Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8.3.3 Properties - Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

8.3.4 Properties - Web Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

8.3.5 Properties - UPS Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

8.3.6 Properties - Clients Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

8.3.7 Properties - Data Logging Tab (Liebert

8.4 Configuring—Configure Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8.4.1 Device List Subfolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8.4.2 Liebert MultiLink Event Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8.4.3 Configure Menu - Edit My Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

8.4.4 Configure Menu - Edit Network Device List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

8.4.5 Reconnect to Remote Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

8.4.6 Configure Menu - Address Book (Liebert

8.4.7 Configure Menu - Paging Services (Liebert

8.4.8 Configure Menu - E-Mail Services (Liebert

8.4.9 Configure Menu - Virtual Servers (Liebert

8.4.10 Configure Menu - Modem (Liebert

8.4.11 Configure Menu - Specify Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

8.4.12 Configure Menu - Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

8.4.13 Configure Menu - Set Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

8.4.14 Configure Menu - Local Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

8.4.15 Configure Menu - Upgrade License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

8.5 Configuring—Event Configuration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

8.5.1 Overview of Configuring Event Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

8.5.2 Event Actions - Notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

8.5.3 Event Actions - E-Mail (Liebert

8.5.4 Event Actions - Page (Liebert

MultiLink® Advanced Only) . . . . . . . . . . . . . . . . . . . . . . . . . 65

8.5.5 Event Actions - Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

8.5.6 Event Actions - Command (Liebert

8.5.7 Event Actions - Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

8.5.8 Event Actions - Virtual Server (Liebert

8.5.9 Event Actions - Silence Alarm (Liebert

8.6 Testing Responses to Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

8.7 Disabling and Re-Enabling an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

8.7.1 Disable an Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

8.7.2 Re-Enable an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

8.8 Disabling and Re-Enabling an Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

8.8.1 Disable an Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

8.8.2 Re-Enable an Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

8.8.3 Actions Not Available in Liebert

MultiLink® Advanced Only). . . . . . . . . . . . . . . . . . 41

MultiLink® Advanced Only) . . . . . . . . . . . . . . . . 46

MultiLink® Advanced Only) . . . . . . . . . . . . . . 47

MultiLink® Advanced Only) . . . . . . . . . . . . . . 49

MultiLink® Advanced Only) . . . . . . . . . . . . . . . . . . . . . 52

MultiLink® Advanced Only) . . . . . . . . . . . . . . . 50

MultiLink® Advanced Only) . . . . . . . . . . . . . . . . . . . . . . . . 63

MultiLink® Advanced Only) . . . . . . . . . . . . . . . . . . . . . 68

MultiLink® Advanced Only) . . . . . . . . . . . . . . . . . 70

MultiLink® Advanced Only) . . . . . . . . . . . . . . . . . . 71

MultiLink® Fundamental . . . . . . . . . . . . . . . . . . . . . . . . . 78

9.0 RUNNING LIEBERT® MULTILINK® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

9.1 Starting or Stopping Liebert MultiLink Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

9.2 Using the UPS Control Options—Serial Connection and SNMP . . . . . . . . . . . . . . . . . . . . . 80

9.2.1 Diagnostics—Testing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

9.2.2 Output Control—Controlling UPS Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

9.2.3 UPS Audible Alarm—Silencing Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

9.3 Using the UPS Control—Contact Closure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

10.0 LIEBERT® MULTILINK® RESPONSE TO UPS EVENTS—TYPICAL SEQUENCE . . . . . . . . . . . .82

11.0 UNINSTALLING LIEBERT® MULTILINK® FROM YOUR SYSTEM . . . . . . . . . . . . . . . . . . . . . . .85

12.0 LIEBERT SOFTWARE PROGRAM LICENSE AGREEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

APPENDIX A-OPERATING SYSTEM DETAILS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

A.1 Windows

A.1.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

A.1.2 Installation Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

A.1.3 Notes on Running Liebert A.1.4 Uninstalling Liebert

A.2 VMware Server Shutdown—Liebert® MultiLink™ Advanced for Windows® Only . . . . . . . 92

A.3 Oracle

A.3.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

A.3.2 Installation Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

A.3.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

A.3.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

A.4 OpenSolaris x86 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

A.4.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

A.4.2 Installation Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

A.4.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

A.4.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

A.5 Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

A.5.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

A.5.2 Installation Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

A.5.3 Notes on Running Liebert MultiLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

A.5.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

A.6 Hewlett Packard®HP-UX™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

A.6.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

A.6.2 Installation Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

A.6.3 Notes on Running Liebert

A.6.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

A.7 IBM®AIX™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

A.7.1 Platform-Specific Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

A.7.2 Installation Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

A.7.3 Notes on Running Liebert

A.7.4 Uninstalling Liebert MultiLink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Solaris™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

MultiLink® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

MultiLink®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

MultiLink® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

MultiLink® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

APPENDIX B-MAKING YOUR OWN LIEBERT® MULTILINK® UPS CABLE. . . . . . . . . . . . . . . . . . . 106

B.1 Materials You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

B.2 Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

iii

APPENDIX C-TECHNICAL INFORMATION & FREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . .108

APPENDIX D-LIST OF EVENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

D.1 Events for Local Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

D.2 Events for UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

APPENDIX E-ORDERING PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

FIGURES

Figure 1 Direct cable connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 2 UPS connected by cable to one computer on network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 3 UPS with SNMP card on network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 4 Serial Port Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

TABLES

Table 1 Communications Method by UPS Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Table 2 Setting up a connection - during or after installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Table 3 Features Available by Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Table 4 Viewer Tabs - Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Table 5 Viewer Menu Options - Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Table 6 Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Table 7 Viewer Tabs - Checking the UPS Status and Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Table 8 Viewer Menu and Tab Options - Configuring the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 9 Sample data log file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Table 10 Actions Available for Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Table 11 Serial Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Table 12 Contact Closure Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Table 13 Events from Event Configuration tab with My Event Actions selected . . . . . . . . . . . . . . . . . . . 109

Table 14 Events from Event Configuration tab with UPS selected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Table 15 Cables to Connect UPS and Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Table 16 Liebert MultiLink Software on CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Table 17 Liebert MultiLink Network Shutdown Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Table 18 Liebert MultiLink Network Administration License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

LIEBERT® MULTILINK

How Do You Contact Emerson for Technical Support?

For help on deciding how to set up Liebert MultiLink or any other monitoring product, contact Emerson’s Software Technical Applications Support Center at:

UNITED STATES 1 800 222 5877

FRANCE +33 (0) 1 46 87 51 52

GERMANY +49 (0) 89 99 19 220

ITALY +39 (0) 2 98250 324

NETHERLANDS +31 (0) 475 503333

UNITED KINGDOM +44 1628403200

EUROPE +800 11554499

ASIA +800 11554499

WORLDWIDE 1 614 841 6755

FAX: 1 614 841 5471

All Products: http://www.liebert.com Liebert MultiLink: http://multilink.liebert.com

E-mail: liebert.monitoring@emerson.com

1.0 WHAT IS LIEBERT® MULTILINK®?

Emerson developed Liebert MultiLink to protect computers from costly damage such as loss of data resulting from power failures—from single computers to large networks. Liebert MultiLink constantly monitors one or more Liebert Uninterruptible Power Supply (UPS) units, warns computer users of impending power loss and initiates graceful operating system shutdowns when needed.

Liebert MultiLink comes in two versions:

• Liebert MultiLink Fundamental—available for download

• Liebert MultiLink Advanced—upgrade

The advanced version permits configurable responses to UPS status changes, including support for e-mail, virtual server shutdown and pager notification, executing commands prior to shutdown and silencing alarms. For information on upgrading to Liebert MultiLink Advanced, see 3.3 - Advanced Features.

1.1 How Does Liebert MultiLink Work?

Liebert MultiLink on a host computer communicates with a Liebert UPS using network or direct cable connections to detect loss of utility power and the status of the UPS battery. For network communications, Liebert MultiLink employs the SNMP protocol and IP addresses. For direct cable connections, Liebert MultiLink uses contact closure, USB or serial communications, depending on the UPS model.

What Is Liebert® MultiLink®?

Users have the option of expanding Liebert MultiLink’s network capabilities through license upgrades. A license upgrade allows the System Administrator to monitor and control multiple devices—computers powered by the same UPS, other UPSs and even other Liebert MultiLink installations—throughout a network from a single location.

The Liebert MultiLink Network Shutdown License permits the designation of an authorized number of computers as targeted client computers. Liebert MultiLink installed on those targeted clients responds to On Battery and Low Battery notifications from Liebert MultiLink on the host computer.

The Liebert MultiLink Network Administration License allows the configuration and management of many Liebert MultiLink installations over a network. All installations must have the same version of Liebert MultiLink to use this license. Each Liebert MultiLink host can be configured with a password that users must enter before connecting to the system remotely.

Liebert MultiLink uses the SNMP protocol and IP addresses to communicate with targeted client computers (running Liebert MultiLink) using the network—instead of requiring separate, expensive hardware and cables that might run alongside network lines.

Liebert MultiLink permits using a Web browser to view monitoring data for a UPS equipped with a Liebert IntelliSlot

Web/485 Card With Adapter or a Liebert IntelliSlot Web card.

Typical sequence

Liebert MultiLink’s responses to a power loss depend on the version of the software, its configuration by the user, installation of any upgrade licenses and the type of connection between the host computer and the UPS. Following is a simplified version of how Liebert MultiLink Advanced might respond to a utility power failure.

• Utility power fails, and the UPS begins powering the computer network. The UPS senses the power loss, triggering Liebert MultiLink to activate timers and issue notifications that utility power has been interrupted. If the timers expire before utility power is returned, Liebert MultiLink can prompt an operating system shutdown, preventing the loss of valuable data as well as damage to computers from a precipitous loss of power.

Depending on configuration by the user, Liebert MultiLink will respond automatically to this UPS event by sending pop-up notifications, e-mails and pager messages, running command-line options, performing an orderly shutdown and keeping a log of all events.

• When utility power is restored, the UPS prompts Liebert MultiLink to cancel the timers and notify targeted computers of the return to normal status.

Who Can Benefit From Liebert® MultiLink®?

2.0 WHO CAN BENEFIT FROM LIEBERT® MULTILINK®?

Any computer user—from the person with a single computer to the business with a multiple network system—can protect valuable data using a Liebert UPS and Liebert MultiLink to perform an orderly shutdown of the operating system in the event of utility power failure.

2.1 Configurations

The application can monitor virtually any configuration (see examples in Figures 1 through 3):

• Any individual computer with a single Liebert UPS

• Any single network with multiple computers and one or more Liebert UPS units

• Interconnected networks with computers powered by one or more Liebert UPS units

2.2 Connections

Liebert MultiLink works with any of these connections to a Liebert UPS:

• Serial port on your computer (using contact closure or serial communications)

• USB port on your computer

• SNMP card on a network or interconnected networks

A single computer connected by any of those methods can be networked to other computers and, with license upgrades, configured to monitor UPSs connected to those computers. Liebert MultiLink can monitor UPS units over a network that includes any combination of LANs, WANs and any other type of network.

Liebert MultiLink can notify targeted client computers of “On Battery” and “Low Battery” events for coordinated shutdown of the operating system.

2.3 Platforms

Liebert MultiLink functions on multiple platforms. Visit the Liebert MultiLink Web site at

http://multilink.liebert.com for a list of currently supported platforms.

2.4 Multiple Languages

Users may choose a language for the text displayed in all dialog boxes associated with the Liebert MultiLink service and Viewer, including Liebert MultiLink’s notifications.

Supported languages include:

• English (U.S.)

• French (Canada)

•Spanish

• Chinese (Simplified)

• Japanese

What is Required to Use Liebert® MultiLink®?

3.0 WHAT IS REQUIRED TO USE LIEBERT® MULTILINK®?

Visit the Liebert MultiLink Web site at http://multilink.liebert.com for links to currently supported systems. The Web site always has the most detailed and up-to-date information on system requirements.

3.1 Connecting host computer, UPS and targeted clients

A host computer can be connected to a UPS and to targeted client computers in almost limitless ways. The connections and Liebert MultiLink configurations are constrained only by the UPS model, installed options and upgrade licenses.

1. Contact Closure—direct cable connection between a UPS and a computer

2. USB—direct cable connection between a UPS and a computer

3. Serial Communications—direct cable connection between a UPS and a computer

4. Ethernet/ Intranet/Internet —SNMP protocol and IP addresses

5. Any combination of the connections above, comprising a Local Area Network (LAN) or Wide Area Network (WAN)

NOTE

Not all connection methods are supported by every operating system. Refer to the notes below and see the operating system sections in Appendix A - Operating System Details for additional information.

• USB is supported only in Windows and Linux.

• Solaris x86 supports only Ethernet/Intranet/Internet connections. Solaris x86 does not support contact closure, USB or serial connections.

3.1.1 MultiLink Basic Notification Source

Computers on a network, such as a LAN or WAN, may be set up to receive notifications from another computer configured to monitor the UPS that is powering the network. For these computers, choose the connection type MultiLink Basic Notification Source during setup. This feature requires a Liebert MultiLink Network Shutdown License (see Table 17).

These computers must be running Liebert MultiLink. On these computers, Liebert MultiLink is not communicating directly with a UPS but with a Liebert MultiLink installation on another computer. This host computer must be configured to communicate with the UPS as Contact Closure, USB, Serial UPS or SNMP, as described in the following sections.

3.1.2 Contact Closure

Contact Closure communications provide basic functions only, supporting these UPS-related events:

• UPS Operating On Battery

• Low Battery

• UPS Returned From Battery (Normal)

For these events, these actions are available: sending pop-up notifications, performing orderly shutdowns and keeping a log of all events. (With Liebert MultiLink Advanced, all actions are available, including e-mail and pager messages and running command-line options.)

3.1.3 USB, Serial or SNMP Connection

Serial, USB and SNMP connections offer access to the full range of Liebert MultiLink’s features.

3.1.4 Connection Methods Available by Liebert UPS Model

The following table shows the communications methods available with selected Liebert® UPS models:

Table 1 Communications Method by UPS Model

Local Network

UPS Model

Liebert PSP Liebert PSA Liebert PSI-XR Liebert GXT3 Liebert Nfinity Liebert Npower Liebert NX Liebert APM Liebert NXL Liebert Series 300 Liebert Series 610

* Available when UPS is equipped with SNMP card, such as Intellislot SNMP/Web card

™

/PSI

™

Closure USB

No ✔ No ✔ No No ✔ No ✔ No

✔✔No ✔✔* ✔✔No ✔✔* ✔ No ✔✔✔* ✔ No No ✔✔* ✔ No No ✔✔* ✔ No No ✔✔* ✔ No No ✔✔* ✔ No No ✔✔* ✔ No No ✔✔*

Contact

Serial

What is Required to Use Liebert® MultiLink®?

MultiLink Basic

UPS

Notification Source SNMP

What is Required to Use Liebert® MultiLink®?

3.2 Requirements for Installing Liebert® MultiLink

Before beginning installation, review these requirements and follow Steps 1 through 3 below.

The prospective user must have:

• The Liebert MultiLink software—Advanced or Fundamental; Advanced is available on CD; Fundamental is downloadable at:

http://multilink.liebert.com

Visit the Web site or contact your local Emerson representative, value-added reseller, or distributor for information.

• This manual—downloadable from the Liebert MultiLink Web site:

http://multilink.liebert.com

• A Liebert UPS linked to a computer.

• For requirements specific to various operating systems, see the Liebert MultiLink Web site,

http://multilink.liebert.com, or Appendix A - Operating System Details.

• A communications link between the UPS and the computer, depending on the type of connection:

Connection Type Link Between UPS and Computer

(Same as Serial Communications)

• A special serial cable—available from Liebert or built with instructions in

Contact Closure

USB (if the UPS has a USB port)

Serial Communications

SNMP • Ethernet, Internet or Intranet, utilizing SNMP protocol and IP addresses

Appendix B - Making Your Own Liebert

• An available serial port on the computer protected by the UPS (see

Appendix C - Technical Information & Frequently Asked Questions)

• A USB cable with a Type A connector on one end (to connect to the computer) and a Type B connector on the other (to connect to the UPS)

• An available USB port—or an adapter from the computer’s serial port to the Type A connector end of the USB cable—on the computer protected by the UPS

(Same as Contact Closure)

• A special serial cable—available from Liebert or built with instructions in

Appendix B - Making Your Own Liebert

• An available serial port on the computer protected by the UPS (see

Appendix C - Technical Information & Frequently Asked Questions)

MultiLink® UPS Cable of this manual

• With an SNMP card in the UPS, an available IP port—either 161 and 162 or Liebert-reserved ports 3027 and 3029—depending on your operating system and configuration (see Appendix C - Technical Information & Frequently Asked Questions).

• TCP/IP connectivity throughout the network, if the UPS is equipped with an SNMP card or if Liebert MultiLink will monitor or communicate with more than one UPS or computer.

Before beginning installation:

1. Check with your System Administrator about the need to disable certain network software (see Appendix C - Technical Information & Frequently Asked Questions).

2. For a serial port connection to the UPS, you will need to buy or make a custom cable. Liebert MultiLink will NOT function properly with an ordinary serial cable connected to the UPS.

• You may purchase a cable by contacting your local Emerson representative, value-added reseller or distributor (see Appendix E - Ordering Parts for part numbers).

• To make a cable, see Appendix B - Making Your Own Liebert

3. For configurations in which the source of events is to be a UPS with an SNMP agent, be sure to include the IP address of the computer(s) on which Liebert MultiLink is to be installed in the SNMP agent’s list of trap recipients. This speeds notifications about the UPS’s condition to the computer.

MultiLink® UPS Cable.

3.3 Advanced Features

Liebert MultiLink Fundamental Liebert MultiLink Advanced

Liebert® MultiLink® comes in two versions: Fundamental (shipped with your UPS) and Advanced (upgrade).

• Liebert MultiLink Fundamental allows you to monitor equipment and configure automated shutdown.

• Liebert MultiLink Advanced expands your control and monitoring capabilities by adding E-mail, Virtual Server Shutdown and Paging notification of events, Command Execution prior to shutdown and Data Logging for trending. To obtain this upgrade on CD-ROM (part number MLADV), contact your local Emerson representative or distributor.

Advanced features are covered in this manual and identified as such.

To determine your version of Liebert MultiLink:

• Start the Viewer.

• Click on Help in the menu at the top of the window, then on About.

What is Required to Use Liebert® MultiLink®?

4.0 LIEBERT® MULTILINK® CONFIGURATIONS

MultiLink

Agent

UPS

Connection to computer’s serial port

(for Contact Closure or Serial UPS)

or USB port (USB Device)

This is the simplest configuration of a Liebert MultiLink installation—a computer running Liebert MultiLink is connected to a UPS by a direct cable connection to the computer’s serial port or USB port.

This configuration requires no upgrade licenses.

Ethernet

UPS

MultiLink

Agent

MultiLink

Client

MultiLink

Client

MultiLink

Client

MultiLink

Client

Connection to computer’s serial port (for Contact Closure or Serial UPS) or USB port (USB Device)

The MultiLink Agent computer is monitoring the UPS through a serial or USB port connection. Liebert MultiLink can send notifications to any computer on this network.

This configuration requires a MultiLink Network Shutdown License. Any computer configured as a targeted client must be running Liebert MultiLink.

Liebert MultiLink is configured according to the method a computer uses to monitor the status of a UPS, through an SNMP card or by a direct cable connection to a serial or USB port on the computer.

Liebert MultiLink is designed to monitor any part of a network. Its functionality permits it to monitor any Liebert UPS that can be contacted via contact closure, USB cable, serial cable, an Ethernet or the Internet, but the software’s functionality does not require networked computers and UPSs.

Configure Liebert MultiLink according to the type of connection between the computer and UPS. The various methods are shown in Figures 1 through 3.

4.1 Cable Connection

Figure 1 shows the simplest possible Liebert MultiLink installation. The software can be configured to monitor the UPS, and, if utility power fails or another problem arises, can notify the computer (MultiLink Agent) and personnel about the problem. In the event of a serious power problem, Liebert MultiLink can be configured to prompt the shutdown of the MultiLink Agent’s operating system.

Figure 1 Direct cable connection

Liebert® MultiLink® Configurations

Figure 2 shows the same type of direct cable connection to a computer (MultiLink Agent) on a network. With a contact closure, USB or serial connection, Liebert MultiLink can send notifications to all computers (MultiLink Clients) on a network. (These computers must be running Liebert MultiLink.) With a Liebert MultiLink Network Shutdown License installed on the MultiLink Agent computer, the software can send notifications to the MultiLink Client computers when needed.

Figure 2 UPS connected by cable to one computer on network

4.2 SNMP Connection

MultiLink

Client

MultiLink Client

Ethernet

UPS with

SNMP card

MultiLink Agent

Host computer

SNMPv1

The UPS is connected to computers over an Ethernet network via an SNMP card.

Ethernet

UPS with

SNMP card

MultiLink Client

(or Agent)

MultiLink Client

(or Agent)

MultiLink Client

(or Agent)

Computer designated as MultiLink Agent depends on configuration

This configuration requires a MultiLink Network Shutdown License. Any computer configured as a targeted shutdown client must be running Liebert MultiLink.

Figure 3 shows examples of two Liebert® MultiLink® configuration options for a UPS with an SNMP connection.

The SNMP card installed in the UPS can be monitored by up to 20 MultiLink Agent computers, or it can notify up to 20 MultiLink Client computers for automated shutdown. (These computers must be running Liebert MultiLink.) With the proper Liebert MultiLink Network Shutdown License installed, MultiLink Agent computers can forward On Battery and Low Battery traps received from the SNMP card to MultiLink Clients being powered by the UPS.

Figure 3 UPS with SNMP card on network

Liebert® MultiLink® Configurations

4.3 Virtual Servers

Virtual Server

Guest Operating Systems

Liebert MultiLink Advanced will be installed here.

Liebert MultiLink Advanced can be configured to initiate a graceful shutdown of VMware ESXi Hypervisor servers. Such systems consist of a computer and guest operating systems, known as a virtual server. See below.

A UPS should be powering the virtual servers and a Windows system. Liebert MultiLink Advanced will be installed on the Windows system monitoring the UPS for events. If an event occurs, then Liebert MultiLink Advanced can execute an action to shut down the virtual servers. See below for a typical system layout. For details, refer to A.2 VMware Server Shutdown—Liebert® MultiLink™ Advanced for Windows® Only.

Liebert® MultiLink® Configurations

5.0 INSTALLING THE SOFTWARE

Follow these instructions to install Liebert® MultiLink®. Be sure to read any notes on upgrading or reinstalling and multiple installations, as applicable. Some steps vary according to the operating system. For information, see Appendix A - Operating System Details before beginning.

5.1 Before Installing Liebert MultiLink

5.1.1 Upgrading or Reinstalling Liebert MultiLink

If you wish to preserve your Liebert MultiLink configuration when upgrading or reinstalling Liebert MultiLink, simply install without removing your present Liebert MultiLink installation. Your configuration files will be incorporated into the new directory. This step varies for some operating systems; refer to Appendix A - Operating System Details.

5.1.2 Multiple Installations

For identical installation on multiple computers, the System Administrator may install Liebert MultiLink on one computer, configure that computer and use those settings for subsequent installation on other computers.

Identical installations require that the computers use the same operating system as the original installation and the same version of Liebert MultiLink.

1. Install Liebert MultiLink on one computer as described in 5.2 - Beginning the Installation, then follow these steps before subsequent installations:

a. Make a copy of the Liebert MultiLink distribution in a common location that is accessible to

System Administrators who intend to install Liebert MultiLink on similar computers.

b. In that common location, create a subdirectory where you will place the configuration files

from the initial installation. This new subdirectory can have any name, but using the name site_cfg simplifies subsequent installations by allowing automatic detection of the configuration files.

c. Copy the configuration files (in the cfg subdirectory) from the initial installation into the

subdirectory created in Step b.

2. Proceed with the second and subsequent installations as described in 5.2 - Beginning the Installation, starting each installation from the common location described in Step a above.

Installing the Software

5.1.3 Determine Type of Connection to Define During Installation

A connection may be configured during installation if the proper connections are in place. These settings may be configured or changed after installation, as described in 8.3.3 - Properties - Setup

Tab.

Table 2 provides a quick look at the options available during installation for each type of connection

and how to enter comparable setup information in the Properties Setup tab.

Table 2 Setting up a connection - during or after installation

Configure during installation

CONTACT CLOSURE - Monitor a UPS connected to this computer by a contact closure cable

• Connection type

(Section 5.2.2)

• Source type (Section 5.2.3)

USB CABLE - Monitor a UPS connected to this computer by a USB cable

• Connection type (Section 5.2.2)

• Source type (Section 5.2.4)

SERIAL UPS - Monitor a UPS connected to this computer by a serial cable

• Connection type (Section 5.2.2)

• Source type (Section 5.2.3)

UPS WITH SNMP CARD - Monitor an SNMP-equipped UPS connected to the same network

• Connection type (Section 5.2.2)

• Source type (Section 5.2.5)

MULTILINK BASIC NOTIFICATION SOURCE* - Set up a client computer to receive notifications over a network

• Connection type (Section 5.2.2)

• Source type (Section 5.2.5)

*Note: After designating a client computer as a MultiLink Basic Notification Source, add the client computer to the host computer’s list of

targets (8.3.6 - Properties - Clients Tab)

Choose Serial port on computer [computer name].

When prompted, specify Contact Closure. Specify port in Serial Port box.

Choose USB port on computer [computer name].

(No choice required) (No choice required)

Choose Serial port on computer [computer name].

Specify name of serial port. Specify port in Serial Port box.

Choose Network to an SNMP UPS or

MultiLink on another computer

Host & client computers must use same ports.

• Choose SNMP source if host computer

uses standard ports (161/162)

• Choose Custom if host computer does NOT

use standard ports (161/162)

Choose Network to an SNMP UPS or

MultiLink on another computer

Host & client computers must use same ports.

• Choose MultiLink source if host computer

uses standard ports (3027/3029)

• Choose Custom if host computer does NOT

use standard ports (3027/3029)

Configure/change after installation

(8.3.3 - Properties - Setup Tab):Step (Section) Options to choose

Choose Contact Closure in Device Type box.

Choose USB Device in Device Type box.

Choose Serial UPS in Device Type box.

Choose SNMPv1 Device in Device Type box.

Host & client computers must use same ports.

• Choose 161 in Request Send Port box; choose 162 in Trap Listen Port box.

• Specify ports in Request Send Port and Trap Listen Port boxes.

Choose MultiLink Basic Notification Source in Device Type box.

Host & client computers must use same ports.

• Choose 3027 in Request Send Port box; choose 3029 in Trap Listen Port box.

• Specify ports in Request Send Port and Trap Listen Port boxes.

5.2 Beginning the Installation

• Execute the installation file. For detailed instructions, see Appendix A - Operating System

Details.

• After viewing the Welcome screen, read the Liebert license agreements. If you do not accept the terms and conditions, cancel the installation.

Installation on a Single Computer (or Initial Installation)

• For the initial Liebert MultiLink installation or for installation on a single computer, choose Use the standard product defaults, shown below. (These default settings can be altered later.)

Installing the Software

MultiLink® Software License and the Java

Subsequent Installations

• For subsequent installations, choose Use the site-specific configuration files at (subdirectory created in Step b in 5.1.2 - Multiple Installations), as shown below. The text box must display the full path where the configuration files were placed—cfg or another directory as specified by the System Administrator. The subdirectory can be entered manually or it can be found by using the Browse button.

5.2.1 Specify Installation Directory

Upgrades will be installed at c:\Multilink or to the current MultiLink directory

The program asks whether to install the application files in the default location—the MultiLink folder—or in an alternate location. This step varies for some operating systems; refer to Appendix A - Operating System Details.

Installing the Software

Upgrade or Reinstallation

• If you are upgrading or reinstalling Liebert® MultiLink®, the existing version is detected and Liebert MultiLink will incorporate your existing configuration files into the new installation, bypassing some steps required for an initial installation.

Click the Next button and go to 5.2.6 - Restrict or Allow Access to Configuration Settings.

5.2.2 Specify the Method of Monitoring the UPS

• Click on the appropriate choice to designate how the UPS powering this computer will be monitored:

• Serial port on computer [IP address/name] for either a Serial UPS or Contact Closure cable connection

• USB port on computer [IP address/name] for a UPS with a USB cable connection

• Network to an SNMP UPS or MultiLink on another computer for a UPS equipped with an SNMP card or for a computer that will be notified by Liebert computer

Installing the Software

MultiLink® on another

• The next option depends on the connection method selected:

If you selected: Proceed to:

Serial port on computer [IP address/name] 5.2.3 - Define Serial Port Connection

USB port on computer [IP address/name] 5.2.4 - Define USB Port Connection

Network to an SNMP UPS or Liebert MultiLink on another computer 5.2.5 - Define Network Connection

5.2.3 Define Serial Port Connection

If the connection method you selected is Serial port on computer [computer name] (below left and in 5.2.2 - Specify the Method of Monitoring the UPS):

• Specify the serial port of the computer to which the UPS is connected by choosing from the dropdown list of ports, shown below right. If the port you wish to use is not in the drop-down list, type the designation into the box.

Installing the Software

For further information, see serial port information for your operating system in

Appendix A - Operating System Details.

NOTE

Make sure that the specified port is a serial port on the computer, not on a terminal expander. For a Contact Closure UPS, this port must support the modem control lines shown in Table 12 in Appendix B - Making Your Own Liebert

MultiLink® UPS Cable. For a serial

connection UPS, see Table 11.

• If the UPS and computer are not yet linked by a cable or if the UPS uses Contact Closure connection, a message window prompts you for the type of connection to be used.

Refer to 3.1 - Connecting host computer, UPS and targeted clients before making a selection. The two types of connections are:

• Contact-closure communications—for UPS models, see Table 1

• Serial communications—for UPS models, see Table 1

Each type requires a custom cable. These cables can be made or purchased.

• To make a cable, see Appendix B - Making Your Own Liebert

MultiLink® UPS Cable.

• To buy a cable, see Appendix E - Ordering Parts.

• Proceed to 5.2.6 - Restrict or Allow Access to Configuration Settings.

5.2.4 Define USB Port Connection

If the connection method you selected is USB port on computer [computer name] (below left and in 5.2.2 - Specify the Method of Monitoring the UPS):

• Review the product information displayed in the next window, then click Next (or click Back to return to the previous window and choose a different option).

Installing the Software

• If the UPS and computer are not yet linked by a cable, a message window presents two options:

•Click Back to return to the previous window. There you may select a different method of connection or connect the USB cable so the device will be detected.

•Click Next to continue installing the software without the device being detected. If you choose this option, you may add the device in the Viewer (see 8.3.3 - Properties - Setup Tab).

• Proceed to 5.2.6 - Restrict or Allow Access to Configuration Settings.

5.2.5 Define Network Connection

If the connection method you selected is Network to an SNMP UPS or MultiLink on another computer (shown below left and in 5.2.2 - Specify the Method of Monitoring the UPS):

• Enter the hostname or IP address of the UPS or computer to be monitored via the network.

• Click on the appropriate Source Type, shown below right, choosing from the following options:

Installing the Software

Choose: To do this:

SNMP source

MultiLink source

Custom Specify this computer as an SNMP source or

Notes

• For network connections, the host computer and client computers must use the same ports—either 161 and 162 or Emerson-reserved ports 3027 and 3029. For details on how to change the ports after installation, see

8.3.3 - Properties - Setup Tab.

• After designating a client computer as a MultiLink Basic Notification Source, it must be added to the host computer’s list of targets, as described in 8.3.6 - Properties - Clients Tab.

Specify that this computer uses a network to monitor a UPS equipped with an SNMP card. Choose this option if the host computer uses standard SNMP ports 161 and 162; if other ports are

used, choose Custom instead.

Designate a client computer as a MultiLink Basic Notification Source. The client computer uses a network to receive notifications from Liebert

computer configured to monitor the UPS that is powering the network. Choose this option if the host computer uses standard ports 3027 and 3029; if other ports are used,

choose Custom instead.

a MultiLink source but with customized options.

To choose options that are not standard, such as choosing different ports:

• Click on the Setup button after choosing Custom. This opens the Device Setup window, shown at right.

• For details on these setup options, see

8.3.3 - Properties - Setup Tab.

MultiLink® on a host

5.2.6 Restrict or Allow Access to Configuration Settings

Remove check mark to permit remote access

Installing the Software

A password can be used to protect Liebert MultiLink’s configuration settings from unauthorized users. By default on most operating systems, Liebert

MultiLink® prevents remote monitoring and

configuration.

For variations on this step, refer to Appendix A - Operating System Details.

• To permit remote access, remove the check mark from the Prevent box shown below.

• Enter up to 32 alphanumeric characters in the Password box.

• Type the same password in the Confirm Password box.

5.3 Reviewing Settings and Installing the Software

Review the Install Summary.

• If the setup configuration is acceptable, click Install.

• To alter any settings, click the Back button and make the desired changes. Then click Install.

A dialog box displays the progress of the installation process, which may take a few minutes.

5.4 Checking Permissions for Multiple Users, if Needed

If there are multiple users of the system on which Liebert MultiLink is being installed, the System Administrator should check the permissions on the installed files and modify the permissions as desired. The default permissions may not be appropriate.

The MultiLink Viewer requires full read/write access to the Liebert MultiLink directories and certain files within. It requires administrator (root) privileges to perform functions that start or restart the Liebert MultiLink service.

5.5 Starting the MultiLink Viewer

After installation, Liebert MultiLink asks whether you want to open the MultiLink Viewer. The Viewer shows the status of the UPS and allows you to modify configuration settings. (For details on configuring Liebert MultiLink, see 8.0 - Configuring Liebert

• To open the Viewer now, click Yes in the dialog box.

MultiLink® for Your System.)

6.0 OVERVIEW - MULTILINK VIEWER

Overview - MultiLink Viewer

This section summarizes the features available with various connections, the functions accessible through the MultiLink Viewer tabs and menus, along with Liebert

MultiLink® notifications and

informational icons displayed in the Viewer and in pop-up notifications.

The MultiLink Viewer has these main functions:

• Navigation to a device of interest

• Display of summary status for all devices

• Display of parametric data from a selected device

• Configuration of UPS-related events to send notifications and shutdown messages and to launch scripts

• Testing of event configuration through simulation of an event

• Display of event logs from a selected device

Step-by-step instructions on using these functions are in 7.0 - Viewing UPS Status and 8.0 -

Configuring Liebert

MultiLink® for Your System.

6.1 Liebert® MultiLink® Features

The type of connection—Contact Closure, USB, Serial UPS, MultiLink Basic Notification Source or SNMP—determines the features available in Liebert MultiLink as shown in Table 3.

Whether a function is available depends on the type of UPS and the connection between the UPS and the local host (see 3.1 - Connecting host computer, UPS and targeted clients).

Table 3 Features Available by Connection Type

Local Network

Category Feature

Graphs No ✔✔ No ✔

Overview Data

(Overview tab

with UPS selected)

Data Categories

(Overview tab

with UPS selected

and expanded)

UPS Control

(Overview tab

right-click on UPS

for pop-up menu)

UPS Events

(Event Configuration

tab with UPS

selected)

Event Actions

(Event Configuration

tab with UPS

selected)

Monitoring Device

Events

(Event Configuration

tab with

My Event Actions

[or monitoring device]

selected)

* Some but not all Liebert UPS units support Turn UPS Output Off with Contact Closure connection. ** Available only in Liebert MultiLink Advanced. For purchase information, see Appendix E - Ordering Parts.

Parameters No No ✔ No ✔

Info No ✔✔ No ✔

States ✔✔ ✔ ✔ ✔

Battery Group No ✔✔ No ✔

Output Group No ✔✔ No ✔

Bypass Group No No ✔ No ✔

Input Group No ✔✔ No ✔

Hardware Info Group No No ✔ No ✔

Other Group No ✔✔ No ✔

Alarm Group No ✔✔ No ✔

Diagnostics—Test Battery No No ✔ No ✔

Output Control—Turn UPS Output Off/On

UPS Audible Alarm—Silence No No ✔ No ✔

UPS Operating On Battery ✔✔ ✔ ✔ ✔

Low Battery ✔✔ ✔ ✔ ✔

UPS Output Returned From Battery

Other Events None

Notify ✔✔ ✔ ✔ ✔

E-mail (Advanced**) ✔✔ ✔ ✔ ✔

Page (Advanced**) ✔✔ ✔ ✔ ✔

Shutdown ✔✔ ✔ ✔ ✔

Command (Advanced**) ✔✔ ✔ ✔ ✔

Log ✔✔ ✔ ✔ ✔

Virtual Server (Advanced**) ✔✔ ✔ ✔ ✔

Silence Alarm (Advanced**) No No ✔ No ✔

System Shutdown Commencing

UPS Monitor Software Started

UPS Monitor Software Stopped

Contact Closure USB

*No✔ No ✔

✔✔ ✔ ✔ ✔

Partial (see

Table 14)

✔✔ ✔ ✔ ✔

Serial

UPS

All (see

Table 14)

Notification Source SNMP

Overview - MultiLink Viewer

MultiLink Basic

None

All (see

Table 14)

6.2 Viewer Tabs

Tab s

Information for selected item

MultiLink Network tree

The Viewer window has two parts. The left side displays the MultiLink Network as a navigation tree, and the right side shows information about any selected item in the tree.

The Viewer’s three tabs—Overview, Event Configuration and Event Log—provide different views of the tree at left. The information at right varies according to the item in the tree that is selected.

Overview - MultiLink Viewer

The Overview tab has two functions: to view the UPS status and to configure the UPS.

The Event Configuration tab allows you to set up responses to individual events and test configuration by simulating an event.

The Event Log tab displays a list of the most recent UPS events. Table 4 shows where to find detailed information about each of the Viewer’s tabs.

Table 4 Viewer Tabs - Summary

Tab Function For a detailed description, see:

Overview

Event Configuration

Event Log View the log of UPS-related events 7.2 - Checking UPS Status—Event Log Tab

View the status of the UPS 7.1 - Checking UPS Status—Overview Tab

Configure the MultiLink Network 8.3 - Configuring the UPS Properties—Overview Tab

Configure responses to UPS-related events

Test responses to UPS-related events

8.5 - Configuring—Event Configuration tab

8.6 - Testing Responses to Events

You may also use a Web browser to view the status of any UPS equipped with a Web-enabled SNMP card. For these devices, the Web browser permits some configuration and testing.

Overview - MultiLink Viewer

Menus

Menu options

6.3 Viewer Menus

The Viewer also has functions available from three menus: MultiLink, Configure and Help. Each menu has a drop-down list of options that apply to all device components and events.

Table 5 summarizes the options available in the Viewer menus and shows where to learn more about each.

Table 5 Viewer Menu Options - Summary

Menu Option Function For more information, see:

Save Event Configuration

MultiLink

Service

Exit Quit the Viewer 8.1.3 - MultiLink Menu - Exit Edit My

Device List Edit Network

Device List

Address Book

Paging Services Set up paging service providers

E-Mail Services Set up e-mail service providers

Configure

Virtual Servers

Modem Set up the modem

Specify Web Browser

Options

Set Language

Local Password

Upgrade License Install an upgrade license 8.4.15 - Configure Menu - Upgrade License

Help About Check Liebert MultiLink version —

Save changes to Event Actions

Start & stop Liebert

MultiLink

service

Add, delete or alter the configuration of a UPS

Add, delete or alter another Liebert MultiLink installation

Set up addresses for e-mails and paging

Set up virtual servers operating within a computer running Liebert MultiLink

Choose a Web browser for viewing UPS data

Specify some notification and shutdown options

Select a language for the Viewer and Liebert MultiLink Service

Set password for access from another Liebert MultiLink installation

8.1.1 - MultiLink Menu - Save Event Configuration

8.1.2 - MultiLink Menu - Service and

9.1 - Starting or Stopping Liebert MultiLink Service

8.4.3 - Configure Menu - Edit My Device List

8.4.4 - Configure Menu - Edit Network Device List

8.4.6 - Configure Menu - Address Book (Liebert MultiLink

8.4.7 - Configure Menu - Paging Services (Liebert MultiLink

8.4.8 - Configure Menu - E-Mail Services (Liebert MultiLink

8.4.9 - Configure Menu - Virtual Servers (Liebert MultiLink

8.4.10 - Configure Menu - Modem (Liebert MultiLink

Advanced Only)

8.4.11 - Configure Menu - Specify Web Browser

8.4.12 - Configure Menu - Options

8.4.13 - Configure Menu - Set Language

8.4.14 - Configure Menu - Local Password

6.4 Notifications

When Liebert MultiLink is running, various types of notifications may appear as pop-up or console messages. With Liebert MultiLink Advanced, notifications may also be sent as e-mail or pager messages to selected users. The timing, content and recipients of these notifications are specified for each UPS-related event during configuration (see 8.5 - Configuring—Event Configuration tab).

6.5 Status Icons

Liebert MultiLink employs graphics to illustrate the status of configured devices, including whether they are operating normally or experiencing any alarms. The icons shown in Table 6 appear in popup notifications and in the MultiLink Viewer:

Table 6 Status ic o n s

Icon Description

No problems

Informational

Impaired

Critical

7.0 VIEWING UPS STATUS

This section describes how to use the MultiLink Viewer to check the status of any UPS configured for monitoring and check the log of UPS-related events. Available functions differ according to the type of UPS and the type of connection between the UPS and the monitoring device (see 3.1 - Connecting host computer, UPS and targeted clients).

Viewing UPS Status

For any UPS equipped with a Web-enabled SNMP card, monitoring data may also be viewed with a Web browser. For devices with an SNMP card that does not support HTML, Liebert

MultiLink®

displays the data in tabular format.

The Viewer offers a quick summary of the status of the UPS:

• Informational symbols and text indicate the presence of any alarms.

• Graphs and parametric data illustrate the state of a variety of UPS components (not available with Contact Closure connection).

• An event log lists recent events, actions and similar data about the UPS, including its condition.

Two of the Viewer’s three tabs provide viewing functions: The Overview tab shows the status of the UPS and the Event Log displays recent UPS-related events.

Table 7 Viewer Tabs - Checking the UPS Status and Event Log

Tab Function For information see:

Overview

Event Log View log files of UPS-related events 7.2 - Checking UPS Status—Event Log Tab

View the status of devices monitored by Liebert MultiLink

7.1 - Checking UPS Status—Overview Tab

7.1 Checking UPS Status—Overview Tab

Overview tab

Collapse or expand the tree

Icon showing most serious condition in tree

Overall condition of power supply

The Overview tab provides a variety of detailed, graphic views of the status of the UPS.

For instructions on opening the Viewer, see the information for your platform in Appendix A - Operating System Details.

• To view the status of the UPS, click on the Overview tab.

Viewing UPS Status

In the example above, the left side of the window shows the MultiLink Network tree with either an SNMP or serial connection. Limited group information is available with a Contact Closure connection.

To expand or collapse a folder, click on the symbol to the left of the folder icon.

The lower right corner of the Viewer displays the icon representing the most serious condition existing in the tree. Except when conditions are normal for all monitored devices, the top of the tree also displays the icon denoting the most serious condition. When the navigation tree is expanded, Liebert

MultiLink® displays the icon at each level (see 6.5 - Status Icons for a legend

to interpret the icons).

Viewing UPS Status

Graphs

Parametric data

Select item in tree

View data for selected item

States

MultiLink menu (to exit)

• To view graphs and parametric data, click on an item in the left side of the window; the associated data appears on the right. It may take a few moments for Liebert These views do not apply to Contact Closure connections.

This example shows information for the Battery group, the item selected in the tree at left. Each portion of the MultiLink Network tree displays similar data.

• To close the Viewer, click on MultiLink, then on Exit.

7.1.1 Viewing Status With a Web Browser

To use your Web browser to view the status of a UPS equipped with a Web-enabled SNMP card, as shown below, see 8.3.1 - Start Browser.

MultiLink® to collect the data.

7.2 Checking UPS Status—Event Log Tab

Select item in tree

MultiLink menu (to exit)

Event Log tab

Refresh button updates view of log file

Name of device detailed in log file

Click to sort by time of occurrence

The Event Log tab allows you to view the log file, which contains a list of UPS-related events. The log file is a comma-delimited file (values are separated by commas). Events are listed in order of time of occurrence; new events are added at the end of the log file.

For instructions on opening the Viewer, see the information for your platform in Appendix A - Operating System Details.

•Click on the Event Log tab to view a list of UPS-related events. If needed, click on the icon to the left of the Multilink Network to expand the view.

• Click on an item in the tree at left, as shown below. At right, the log displays UPS-related events with identifying information:

• Event ID - a number indicating the order of occurrence

• Severity - an icon indicating the severity of the event (see 6.5 - Status Icons for a legend)

• Date - date and time of occurrence

• Description - the name of the event (see Table 14 for a complete list of events)

• Source - devices involved

• Click on the Date column heading to sort the list in ascending or descending order.

Viewing UPS Status

• Clicking on My Event Actions displays a log of events from the device designated as your event source. Logs of events pertaining to other Liebert

MultiLink® installations are available under

the Network Event Actions portion of the tree.

• To display a list of configured actions that occurred as the result of an event, select the event in the list and click on the Show Actions button. (The button is grayed-out if no actions occurred.) Click on the Close button to return to the Viewer.

• To close the Viewer, click on MultiLink, then on Exit.

Configuring Liebert® MultiLink® for Your System

8.0 CONFIGURING LIEBERT® MULTILINK® FOR YOUR SYSTEM

The Viewer offers powerful options for configuring how Liebert MultiLink responds to UPS-related events and notifies computer users of events and pending actions, such as an operating system shutdown. This section details the following functions available through the Viewer to customize Liebert MultiLink’s features for your system.

Table 8 Viewer Menu and Tab Options - Configuring the Software

Function Access Method For information, see:

Save changes to event actions

Start or stop Liebert MultiLink service 8.1.2 - MultiLink Menu - Service Exit the Viewer 8.1.3 - MultiLink Menu - Exit

Rename a UPS

Test battery; turn UPS output on or off; temporarily silence an alarm

Enable alerts; change UPS connection type or communication ports; change status polling rate

Set up Web access for a UPS 8.3.4 - Properties - Web Tab Change UPS settings: enable audible

alarm, battery testing and auto restart Add MultiLink Network Shutdown Clients 8.3.6 - Properties - Clients Tab

Configure data logging features

Add a local UPS

Add a network MultiLink installation

Enter pager and e-mail recipients in address book (Liebert MultiLink Advanced)

Add pager service providers (Liebert MultiLink Advanced)

Add e-mail service providers (Liebert MultiLink Advanced)

Virtual Servers (Liebert MultiLink Advanced)

Enable and configure modem (Liebert MultiLink Advanced)

Specify a Web browser to view UPS status

Change notification and shutdown options

Select a language for the MultiLink Service and Viewer

Change password or permission for remote configuration

Install an upgrade license 8.4.15 - Configure Menu - Upgrade License Set up responses to UPS-related events Event Configuration tab 8.5 - Configuring—Event Configuration tab

Simulate a UPS-related event to test configuration

Temporarily disable a UPS-related event

Temporarily disable an event Action

MultiLink menu

Right-click on UPS for Properties (Overview tab)

Right-click on UPS for UPS Control (Overview tab)

Right-click on UPS for

Properties (Overview tab)

Configure menu

Right-click on event for Test Event (Event Configuration tab)

Right-click on event for Disable (Event Configuration tab)

Right-click on Action for Disable (Event Configuration tab)

8.1.1 - MultiLink Menu - Save Event Configuration

8.2 - Renaming a UPS

8.3.2 - Review the UPS Control Options

8.3.3 - Properties - Setup Tab

8.3.5 - Properties - UPS Settings Tab

8.3.7 - Properties - Data Logging Tab (Liebert

8.4.3 - Configure Menu - Edit My Device List

8.4.4 - Configure Menu - Edit Network Device List

8.4.6 - Configure Menu - Address Book (Liebert

8.4.7 - Configure Menu - Paging Services (Liebert® MultiLink® Advanced Only)

8.4.8 - Configure Menu - E-Mail Services (Liebert® MultiLink® Advanced Only)

8.4.9 - Configure Menu - Virtual Servers (Liebert® MultiLink® Advanced Only)

8.4.10 - Configure Menu - Modem (Liebert MultiLink

8.4.11 - Configure Menu - Specify Web Browser

8.4.12 - Configure Menu - Options

8.4.13 - Configure Menu - Set Language

8.4.14 - Configure Menu - Local Password

8.6 - Testing Responses to Events

8.7 - Disabling and Re-Enabling an Event

8.8 - Disabling and Re-Enabling an Action

MultiLink® Advanced Only)

Advanced Only)

(Each section of this chapter begins with opening the MultiLink Viewer. For help on opening the Viewer, see the information for your platform in Appendix A - Operating System Details.)

8.1 Using MultiLink Menu Items

Click on MultiLink . . .

. . . then click on Save Event Configuration.

Click on MultiLink . . .

. . . then click on Service . . .

. . . to view the Service Control dialog box.

Click on MultiLink . . .

. . . then click on Exit.

8.1.1 MultiLink Menu - Save Event Configuration

Changes to Event Actions must be saved before they will take effect. To do this:

• Click on MultiLink at the top of the window, then on Save Event Configuration, as shown at right.

If you try to exit the Viewer before saving Event Actions changes, Liebert

8.1.2 MultiLink Menu - Service

The Service menu item allows the System Administrator to verify that the Liebert MultiLink service (daemon) is running or to start or stop the Liebert MultiLink service.

Under normal circumstances, you will not need to start or stop the Liebert MultiLink service manually. Stopping the service means that the software is unable to protect your computer network and data during a power failure. See 9.1 - Starting or Stopping Liebert MultiLink Service for details.

If you wish to verify that Liebert MultiLink is running:

• Click on MultiLink, then on Service. The Service Control window states whether Liebert MultiLink is running.

• Click on Close to close the Service Control window.

MultiLink® will prompt you to do so.

Configuring Liebert® MultiLink® for Your System

8.1.3 MultiLink Menu - Exit

To close the MultiLink Viewer:

• Click on MultiLink, then on Exit, as shown at right. This closes the Viewer, but does not stop Liebert MultiLink’s

monitoring process; this continues running in the background.

If you have made any changes to Liebert MultiLink’s Event Actions that have not been saved, Liebert MultiLink will prompt you to save the changes before closing the Viewer.

8.2 Renaming a UPS

Right-click to display pop-up menu . . .

. . . enter new name . . .

. . . then click on Properties . . .

. . . and description.

A UPS can be renamed, assisting in troubleshooting when there is more than one UPS on the network.

• Click on the Overview tab.

• On the left side of the window, right-click on the UPS to be renamed and choose Properties from the pop-up menu.

• In the Properties window, click on the Setup tab and enter a descriptive name in the Device Name box.

•In the Description field, enter any notes about the UPS, such as its location, model and similar information.

Configuring Liebert® MultiLink® for Your System

For more information on the Setup tab in the Properties window, see 8.3.3 - Properties - Setup Tab.

Configuring Liebert® MultiLink® for Your System

Right-click to display pop-up menu . . .

. . . to open the Web browser and view monitoring data.

. . . then click on Start Browser . . .

8.3 Configuring the UPS Properties—Overview Tab

The Overview tab allows the System Administrator to set up the configuration of the UPS and to use a Web browser to view parametric data and perform other functions. In the Overview tab, using a right-click on the UPS gives access to a pop-up menu with three items:

•Start Browser

•UPS Control

• Properties: Setup, UPS Properties, Clients and Data Logging

8.3.1 Start Browser

For UPS devices with Web-enabled SNMP cards, Liebert® MultiLink® permits viewing UPS data with a Web browser. The Web browser also offers access to some other features, such as UPS control options, battery testing and configuring some UPS functions.

Before you can use the Web browser function, you must specify the Web browser to use (see 8.4.11 -

Configure Menu - Specify Web Browser) and you must enable Web access for this UPS (see

8.3.4 - Properties - Web Tab).

To start the Web browser:

• Click on the Overview tab.

• Right-click on the UPS device name to open a pop-up menu, then click on Start Browser.

• This opens the Web browser chosen in dialog box, as shown below.

8.3.2 Review the UPS Control Options

Right-click to display pop-up menu . . .

. . . to view the UPS Control options.

. . . then click on UPS Control . . .

For Serial UPS and SNMP communications, Liebert® MultiLink® permits the System Administrator to perform the following UPS control functions:

• Test the UPS battery

• Turn the UPS output off

• Briefly turn the UPS output off and then restore power to the output

• Temporarily silence a UPS alarm

To view the UPS Control options:

• Click on the Overview tab.

• Right-click on the UPS device name to open a pop-up menu, then click on UPS Control.

• This opens the UPS Control dialog box, as shown below.

Configuring Liebert® MultiLink® for Your System

For details on using the UPS Control options, see 9.2 - Using the UPS Control Options—Serial Connection and SNMP.

UPS models requiring Contact Closure connections offer only one option: Turn UPS Output Off. For further information, see 9.3 - Using the UPS Control—Contact Closure.

8.3.3 Properties - Setup Tab

Serial UPS Connection SNMP Connection

Right-click to display pop-up menu . . .

. . . then click on Properties . . .

Overview tab

Use the check box to designate this device as your event source.

USB Connection

. . . then click on the Setup tab.

The Setup tab allows you to change the device type, rename the UPS, change the type of connection—serial, USB or SNMP—designate the event source and enter a description of the UPS.

• Click on the Overview tab.

• In the left side of the window, right-click on the UPS and choose Properties from the pop-up menu. The tabs in the Properties window depend on the type of connection and software version:

Contact Closure: Setup, Web, Clients USB Device/MultiLink Basic Notification Source: Setup, Web, Clients, Data Logging Serial UPS/SNMPv1 Device: Setup, Web, UPS Settings, Clients, Data Logging

• Click on the Setup tab.

Configuring Liebert® MultiLink® for Your System

•The Device Type box displays the type of connection between the computer and the UPS:

Contact Closure—for example, MultiLink Agent computer in Figures 1 and 2 USB Device—MultiLink Agent computer in Figures 1 and 2 Serial UPS—MultiLink Agent computer in Figures 1 and 2 SNMPv1 Device—MultiLink Agent computer in Figure 3 MultiLink Basic Notification Source—MultiLink Client computer in Figure 3

See 3.1 - Connecting host computer, UPS and targeted clients. The software detects the type of connection by sensing the type of UPS and cable connected to the computer.

•The Device Name box displays a name for the UPS. This name can be changed by entering a new name in the box.

•The Enable Actions check box allows you to designate which UPS in the My Device List subfolder is to act as the source of events for the host computer. There can be only one event source for each Liebert

MultiLink® installation. For details, see 8.4.2 - Liebert MultiLink

Event Source.

Configuring Liebert® MultiLink® for Your System

•The Type-specific properties options relate to communications between the UPS and the host computer. These properties vary by connection type; values are automatically detected by Liebert

MultiLink®. The defaults are correct for most installations, but some may be altered if

necessary.

Contact Closure and Serial UPS

For Contact Closure and Serial UPS (for example, MultiLink Agent computer in Figures 1 and 2), the Type-specific properties box has only one option:

•The Serial Port box displays the port selected during installation. If it is no longer valid, select a different port by clicking on your choice. You may also enter the name of the port manually. For further information on serial ports, see Appendix A - Operating System

Details.

USB Device

The Type-specific properties box does not provide choices for USB connections.

SNMP connections

For SNMP connections (for example, MultiLink Agent computer in Figure 3), you will see these Type-specific properties:

• Hostname or IP address—identifies the UPS

• SNMP Community String—the default is LiebertEM (case-sensitive)

• Trap Listen Port—usually port 162 (Standard SNMP trap port) for communicating events (traps) because of SNMP card requirements

• Request Send Port—usually port 161 (Standard SNMP request port) for communicating status (gets) because of SNMP card requirements

• Status Rate—Determines how often Liebert MultiLink checks the condition of the UPS.

MultiLink Basic Notification Source

For MultiLink Basic Notification Source connections (for example, MultiLink Client computer in Figure 3), you will see these Type-specific properties:

• Hostname or IP address—identifies another computer (that is running Liebert MultiLink version 4.x or 3.x) acting as a “virtual UPS.” The computer that is acting as the virtual UPS (i.e., the MultiLink Basic Notification Source) must be running Liebert MultiLink version 4.x or 3.x. If you intend to use the MultiLink Basic Notification Source as your event source, Liebert MultiLink (on the virtual UPS computer) must include your IP address in its list of client targets and have the MultiLink Network Shutdown License installed.

• SNMP Community String—the default is LiebertEM (case-sensitive)

• Trap Listen Port—usually port 3029 (Private InterNIC-assigned trap port) for communicating events (traps). This must be the same trap port used by the host computer.

• Request Send Port—usually port 3027 (Private InterNIC-assigned request port) for communicating status (gets). This must be the same request port used by the host computer.

To finish setting up client computers, add each client to the host computer’s list of targets, as described in 8.3.6 - Properties - Clients Tab.

(All connection types)

•In the Description box, enter a short identifier for the UPS being monitored by Liebert MultiLink. This optional field is helpful if the user has more than one UPS. For example, the description “PSA-Finance Server” might be used for the Liebert PSA UPS powering the finance department’s server.

• When finished, click on the OK button to accept the changes. To close the window without saving changes, click on Cancel.

8.3.4 Properties - Web Tab

Right-click to display pop-up menu . . .

. . . then click on the Web tab.

. . . then click on Properties . . .

Overview tab

The Web tab allows you to set up a UPS for Web access so that you can view its status and perform other functions using your Web browser.

This feature is available for UPS devices with SNMP cards.

• Click on the Overview tab.

• In the left side of the window, right-click on the UPS and choose Properties from the pop-up menu.

• Click on the Web tab.

Configuring Liebert® MultiLink® for Your System

• Place a check mark (✔) in the Enable Web access box to allow users to use the Web browser for this UPS.

• Enter the IP address of the UPS in the URL box, if needed.

8.3.5 Properties - UPS Settings Tab

Serial UPS Connection SNMP Connection

. . . then click on the UPS Settings tab.

Right-click to display pop-up menu . . .

. . . then click on Properties . . .

Overview tab

The UPS Settings tab allows the user to configure certain features of the UPS. For all connection methods, you can record the location of the UPS and enable or disable the UPS audible alarm and automatic restart of the UPS when utility power returns after a power failure. A Serial UPS connection permits an automatic battery test. An SNMP connection allows specification of a contact person for UPS-related events.

• Click on the Overview tab.

• In the left side of the window, right-click on the UPS and choose Properties from the pop-up menu.

• Click on the UPS Settings tab (not available with Contact Closure or MultiLink Basic Notification Source).

Configuring Liebert® MultiLink® for Your System

•In the Contact box (SNMP connection), enter the name of the person who should be contacted about issues involving this UPS.

•In the Location box, enter the physical location of the UPS, for example, “George’s cubicle.” This optional field is helpful if the user has more than one UPS.

• (Certain UPS models only) To allow activation of an alarm when a UPS-related event occurs, click in the Enable UPS Audible Alarm box. To deactivate the alarm, clear the check box.

This operation prevents the UPS from sounding an audible alarm for any condition. To silence the alarm while an event is occurring, see 9.2.3 - UPS Audible Alarm—Silencing Alarm.

• (Certain UPS models only) To perform periodic battery tests (Serial UPS), click in the Enable Automatic Battery Test box. To disable automatic testing, clear the check box.

• (Certain UPS models only) To automatically restart the UPS after utility power is restored following a loss of input power, place a check mark (✔) in the Enable Autorestart check box, then specify the desired time delay in the Autorestart Delay box. To disable automatic restarting, clear the check box.

8.3.6 Properties - Clients Tab

Right-click to display pop-up menu . . .

. . . then click on Properties . . .

Overview tab

. . . then click on the Clients tab.

The Clients tab allows you to designate computers that will receive notification of UPS-related events, such as Low Battery. Before doing so, you must first obtain a MultiLink Network Shutdown License for the appropriate number of clients and install the license on the host computer (see 8.4.15 - Configure Menu - Upgrade License).

Each targeted client must be running Liebert choose the connection type MultiLink Basic Notification Source during setup (see 3.1.1 - MultiLink Basic Notification Source for an overview, 5.2.5 - Define Network Connection for installation instructions and 8.3.3 - Properties - Setup Tab for configuration).

• Click on the Overview tab.

• Right-click on the UPS device name to open a pop-up menu, then click on Properties.

• In the Properties window, click on the Clients tab.

Configuring Liebert® MultiLink® for Your System

MultiLink® 4.x, 3.x or 1.x. For 4.x and 3.x clients,

The values in the MultiLink Request Status Port box relate to communications between the host computer and targeted client computers.

• The default port, 3027, is correct for most applications. Contact Emerson Network Power Technical Support for assistance.

Ensure that all MultiLink Network Shutdown Clients are configured to request status from the host computer on the port specified in the MultiLink Request Status Port box. The host computer must be running Liebert MultiLink 4.x or 3.x, and all clients must be running Liebert MultiLink 4.x, 3.x or 1.x.

• Check to make sure the entry in the SNMP Community String box matches that in your other systems. The default is LiebertEM (case-sensitive).

Configuring Liebert® MultiLink® for Your System

Add a MultiLink target client

Edit an existing MultiLink target client

Add a MultiLink Client

The lower portion of the window, MultiLink Network Shutdown Clients, allows you to set up targeted clients to receive notification of UPS-related events.

• Click on Add to enter a new MultiLink Client.

• To make changes to an existing MultiLink Client, click on the client, then on Edit.

• The targeted client’s Hostname or IP address must be correctly entered in the Client Hostname or IP Address box.

• Each client must have Liebert listen for traps on the port that is configured in the Event Trap Port box. Both the host and client computers must use the same pair of ports for traps and requests—for example, both must use ports 162 and 161 or both must use ports 3029 and 3027.

• Check to make sure the entry in the SNMP Community String box matches that in your other systems. The default is LiebertEM (case-sensitive).

• To remove a client from the list, click on the client, then on Delete. Liebert MultiLink will not ask for confirmation before deleting the selected client. Click on Cancel to close the window without saving the changes.

MultiLink® 4.x, 3.x or 1.x installed and must be configured to

Configuring Liebert® MultiLink® for Your System

Test message successfully sent Error message

Send a test message to clients

Sending test messages can help determine whether targeted clients are properly set up to receive notifications of UPS-related events. To do so:

•Click on the Overview tab, right-click on the UPS device name, click on Properties, then on the Clients tab.

• Select one or more clients from the MultiLink Network Shutdown Clients list and click on the Test button. This causes Liebert computer selected.

• To verify that test messages were sent and received, check both the host computer and client computers as follows:

a. The host computer will display one of the two messages shown below. If any test messages are

sent, a verification similar to the one at left below appears on the computer running Liebert MultiLink, showing the total number of test messages that were sent. This is not an indication that the clients received the messages.

If any messages are not sent, an error message will appear on the host computer. The error message, above right, indicates that the entry in Client Hostname or IP Address is an invalid IP address or is a hostname that cannot be resolved. The selected computer probably is not configured in the Domain Name Service. If it is configured with its associated reverse lookup entry, there might be a problem accessing the name service. Try to ping the name server and correct any problems there. If no problems are found at the server, check the configuration at the client end.

b. Check all targeted client computers to verify that each received a test message similar to the

one shown below.

MultiLink® to send a test message to each targeted client

This message should appear within five seconds of being sent. If it does not, compare the time it is displayed with the time on the message. If the lapse is more than 10 seconds, there is a local name service problem. If the message is received within five seconds, the local name service configuration is correct.

If test messages are received in a timely fashion and the entry was a hostname, DNS or other name services are correctly configured.

Configuring Liebert® MultiLink® for Your System

. . . then click on the Data Logging tab.

Right-click to display pop-up menu . . .

. . . then click on Properties . . .

Overview tab

8.3.7 Properties - Data Logging Tab (Liebert® MultiLink® Advanced Only)

The System Administrator can use the Data Logging tab to record the condition of the UPS at fixed intervals. Liebert MultiLink will check the UPS at specified intervals and take a “snapshot” of selected parameters. Each time Liebert MultiLink checks the UPS, the software updates a file containing the parametric data. With this tab, the System Administrator also can regulate the size and number of historical files that will be retained.

• Click on the Overview tab.

• Right-click on the UPS device name to open a pop-up menu, then click on Properties.

• In the Properties window, click on the Data Logging tab (not available with Liebert MultiLink Fundamental or with Contact Closure communication).

Liebert MultiLink creates a file in the location specified in the File Logging portion of the Data Logging tab. The data log is a comma-delimited file that will open with a word-processing or spreadsheet program. Table 9 below shows an example of data collected.

Table 9 Sample data log file

Time

10/6/2012 13:45 45 55 120 0 60 3 60 121 2

10/6/2012 14:00 45 55 120 0 60 3 60 122 2

10/6/2012 14:15 45 55 120 0 60 3 60 121 2

10/6/2012 14:30 45 55 120 0 60 3 60 122 2

10/6/2012 14:45 45 55 120 0 60 3 60 122 2

10/6/2012 15:00 45 55 120 0 60 3 60 122 2

• To select UPS parameters that will be checked and recorded in the data log file, click on an item in the Available window, then click on the arrow to move that item to the Selected window. More than one item can be moved at one time by using standard methods common to your operating system.

Liebert MultiLink will record data about any parameter selected for logging.

•The Interval box displays the number of minutes between Liebert MultiLink’s checks of the UPS.

•The Records box displays the number of records that will be stored in the data log file.

•The Historical files box displays the number of data log files that will be retained.

Battery time

remaining

Battery voltage

Output

voltage

Battery current

Input

frequency

Output

current

Output

frequency

Input

voltage

Low battery

warning setting

8.4 Configuring—Configure Menu

UPS designated as event source

Another UPS being monitored

The Configure menu is integral to setting up Liebert MultiLink’s response to various UPS-related events. The Configure menu allows you to add and delete UPSs for monitoring, set up the modem, edit your password and install an upgrade license.

8.4.1 Device List Subfolders

Configuring Liebert® MultiLink® for Your System

The MultiLink Network consists of two subfolders: My Device List and Network Device List. These subfolders are especially useful in organizing the UPSs and Liebert to be monitored.

•The My Device List subfolder contains the UPS that is powering the host computer and other UPSs being hosted by this computer.

•The Network Device List subfolder allows you to add other Liebert MultiLink installations anywhere on your network, enabling the System Administrator to keep tabs on multiple Liebert MultiLink installations and their hosted UPSs from a single location.

8.4.2 Liebert MultiLink Event Source

The UPS designated as a computer’s event source is central to Liebert MultiLink’s monitoring function. Events affecting the UPS chosen as the event source prompt Liebert MultiLink to issue alerts, shutdown notifications and launch scripts. For details on designating a UPS as your event source, use the Enable Actions check box as described in 8.3.3 - Properties - Setup Tab.

The UPS added to the My Device List subfolder during Liebert MultiLink’s installation serves as that computer’s event source. The System Administrator can add other UPSs to this subfolder for organizational purposes, but only one UPS may be designated as the computer’s event source. The event source designation can be switched to another UPS in the My Device List subfolder. You must have administrative privileges to set up or perform these operations.

Liebert MultiLink displays the host computer’s event source in bold letters.

MultiLink® installations

8.4.3 Configure Menu - Edit My Device List

Click on Configure, then on Edit My Device List. . .

. . . to view any UPS in your local device list . . .

. . . and the controls to add, alter or remove a UPS.

Liebert® MultiLink® allows you to add a UPS, change its configuration or remove it from the My Device List subfolder. To do so:

• Click on Configure, then on Edit My Device List.

• Add, change or remove a UPS as described in the following sections.

Configuring Liebert® MultiLink® for Your System

Add a UPS

•In the Edit My Device List window, choose Add if you wish to include another UPS as a locally known device.

• This window contains the same options as the Setup tab in the Properties window. Enter the UPS information according to the instructions in 8.3.3 - Properties - Setup Tab.

Alter UPS data

•In the Edit My Device List window, select the UPS from the list, then click on Edit if you wish to alter information about that UPS.

• This window contains the same options as the Setup tab in the Properties window. Enter the UPS information according to the instructions in 8.3.3 - Properties - Setup Tab.

Delete a UPS

•In the Edit My Device List window, select the UPS from the list, then click on Delete if you wish to remove a UPS from the My Device List subfolder.

• Liebert MultiLink will ask you to confirm that you wish to delete the UPS. Click on Yes to confirm the deletion.

8.4.4 Configure Menu - Edit Network Device List

UPSs designated as event sources

Other UPSs being monitored

Click on Configure, then on Edit Network Device List . . .

. . . to view any Liebert MultiLink installation in your network device list . . .

. . . and the controls to add, alter or remove a Liebert MultiLink installation.

Configuring Liebert® MultiLink® for Your System

The Network Device List allows you to monitor and configure any UPS hosted by a Liebert® MultiLink

installation on your network from a single location.

Only Liebert MultiLink installations—a host computer running Liebert MultiLink, including the devices in its My Device List subfolder—can be added to the Network Device List. Liebert MultiLink dynamically updates all information about any Liebert MultiLink installation in the Network Device List, whether changes are made to a UPS from its host computer or from a remote location.

Each Liebert MultiLink installation in the Network Device List displays the remote computer’s event source in bold letters.

The Edit Network Device List menu option allows you to add, change or remove a Liebert MultiLink installation. To do this:

• Click on Configure, then on Edit Network Device List.

• Add, edit or delete a Liebert MultiLink installation as described in the following sections.

Configuring Liebert® MultiLink® for Your System

Pop-up menu

Right-click

Add a Liebert® MultiLink® installation

A MultiLink Network Administration License is required for this procedure. In addition, a Liebert MultiLink installation must permit remote access before it can be monitored or configured by a remote computer (see 8.4.14 - Configure Menu - Local Password).

•In the Edit Network Device List window, choose Add if you wish to include a Liebert MultiLink installation.

•In the Hostname or IP address box, enter the host computer’s name or IP address.

•In the Password box, enter the Liebert MultiLink password for the computer that is being added to the Network Device List. This permits the System Administrator to access the network Liebert MultiLink installation. Checking the Save password box prevents a user from having to enter the password on each use.

Alter Liebert MultiLink installation identity or password

•In the Edit Network Device List window, select the Network Device Host from the list, then click on Edit if you wish to alter information about that Liebert MultiLink installation.

• If the computer hostname or IP address has changed, enter the new name or address in the Hostname or IP address box.

• If the Liebert MultiLink password has changed, enter the new password in the Password boxes. Checking the Save password box prevents a user from having to enter the password on each use.

Delete a Liebert MultiLink installation

•In the Edit Network Device List window, select the Liebert MultiLink installation from the list, then click on Delete to remove a Liebert MultiLink installation from the Network Device List subfolder.

• Liebert MultiLink will NOT ask for confirmation that you wish to delete the Liebert MultiLink installation. You can prevent the deletion by clicking Cancel at the bottom of the Edit Network Device List window.

8.4.5 Reconnect to Remote Host

In the Overview tab, using a right-click on a computer in the Network Device List opens a pop-up menu that allows you to reconnect to the computer.

To do this:

• Click on the Overview tab.

• Right-click on one of the computers listed in the Network Device List to open a pop-up menu, then click on Reconnect to Remote Host.

• Liebert MultiLink will attempt to re-establish communications with the selected computer.

Configuring Liebert® MultiLink® for Your System

Click on Configure, then on Address Book . . .

. . . then click on Add . . .

. . . and choose Email Address.

8.4.6 Configure Menu - Address Book (Liebert® MultiLink® Advanced Only)

Liebert MultiLink’s Address Book stores e-mail and pager addresses for easy access when setting up notification of UPS-related events. Once entered, addresses become part of a list. Entries can be selected and copied, saving the work of re-entering the data for multiple Liebert MultiLink functions.

The Address Book requires a separate entry for each e-mail and pager address. When making multiple entries for the same person, you must add text to the name to differentiate the entries. For example, you might use the following designations in the name:

Smith, Adam (e-mail) Smith, Adam (numeric pager) Smith, Adam (alphanumeric pager)

Further, to simplify finding a name, use a consistent entry method because names are sorted alphabetically by the first name entered. For example, entering “Adam Smith” will place the name near the top of the Address Book, whereas entering “Smith, Adam” places the name near the bottom of the Address Book.

Add an E-mail address

• Click on Configure, then on Address Book.

• In the Address Book window, click on Add.

• In the New Address window, choose Email Address from the drop-down list and click OK. This opens the Edit Address window, as shown below.

• Enter the person’s name in the Name box. If the Address Book already contains an entry for this person, you will be prompted to alter the entry. For ease in setting up e-mails, you could use the following designation or a variant—Smith, Adam (e-mail)

• Enter the e-mail address in the Address box.

• Choose from the Service Provider drop-down list, or click on the New Provider button to enter a new service provider.

•Click OK.

Configuring Liebert® MultiLink® for Your System

. . . and choose Page Target.

Click on Configure, then on Address Book . . .

. . . then click on Add . . .

. . . and choose the type of service.

Click on Configure, then on Paging Services . . .

Add a pager address

• Click on Configure, then on Address Book.

• In the Address Book window, click on Add.

• In the New Address window, choose Page Target from the drop-down list and click OK. This opens the Edit Address window, as shown below.

• Enter the person’s name and pager ID in the appropriate boxes.

• Select the type of pager (alphanumeric or numeric) from the Pager Type drop-down list.

• Choose from the Service Provider drop-down list, or click on the New Provider button to enter a new service provider.

•Click OK to save the changes or click Cancel to close the window without saving.

8.4.7 Configure Menu - Paging Services (Liebert® MultiLink® Advanced Only)

Liebert MultiLink’s Paging Services store pager service provider information for easy access when setting up notification of UPS-related events. A number of paging services are pre-configured. If a service provider is entered, you may select it from the list, saving the work of re-entering the data for multiple Liebert MultiLink functions. To add a service provider, use the following steps.

• Click on Configure, then on Paging Services.

• In the Paging Service Providers window, click on Add.

• In the New Service Provider window, choose the type of paging service from the Type drop-down menu, either Telocator Alphanumeric Protocol (TAP) for alphanumeric pagers or Numeric

Configuring Liebert® MultiLink® for Your System

Setup for numeric pagers

Touch-Tone Connection for numeric pagers. An alphanumeric pager displays messages containing text and numerals; a numeric pager displays only numerals.

•Click OK. This opens the Edit Service Provider window, which varies by type of service.

Numeric Touch-Tone Connection

For a numeric pager:

• Enter the service provider’s name in the Name box.

•The Connection Type box displays the choice of Type made in the preceding step.

• Enter the service provider’s phone number immediately followed by any touch-tone sequence— such as a comma for a pause—to be delivered in the Provider Phone Number (if needed) box. Use this format for the phone number: 1 800-555-1212,,, (note commas for pauses). Do not use parentheses around the area code.

• Enter any commands required to initiate or complete the page in the appropriate boxes:

Commands after Provider Phone Number (if needed), Commands after Pager Id (if needed) and Commands after Numeric Message (if needed). Check with the pager service

provider to determine whether any commands are required.

•Click OK to save the changes or click Cancel to close the window without saving.

Configuring Liebert® MultiLink® for Your System

Setup for alphanumeric pagers

. . . then click on Add . . .

. . . and enter provider information.

Click on Configure, then on Email Services . . .

Telocator Alphanumeric Protocol (TAP)

For an alphanumeric pager:

• Enter the service provider’s name in the Name box.

•The Connection Type box displays the choice of Type made in the preceding step.

• Enter the service provider’s phone number in the Phone Number box in this format: 1 800-555-1212. Do not use parentheses around the area code.

• Choose the appropriate parity/data bits setting from the Serial Port Settings drop-down menu.

• Enabling message truncation shortens messages through a particular provider to a specified length. In the Page Message Length box, place a check mark (✔) in the Enable Message Truncation box and specify the maximum message length in the Characters box.

•Click OK to save the changes or click Cancel to close the window without saving.

8.4.8 Configure Menu - E-Mail Services (Liebert® MultiLink® Advanced Only)

Liebert MultiLink’s E-mail Services store e-mail service provider information for easy access when setting up notification of UPS-related events. Once a service provider is entered you may select it from a list, saving the work of re-entering the data for multiple Liebert MultiLink functions.

• Click on Configure, then on Email Services.

• In the Email Service Providers window, click on Add.

• In the Edit Service Provider window, enter the name of the service provider in the Name box.

•In the SMTP Server box, enter the name of the service provider’s mail server, for example:

mail.domain.com

•The Return Address box must have an e-mail address for messages to be sent, for example, the e-mail address where the message originated. If identifying information is included in the Return Address, the e-mail address must be enclosed in angle brackets, for example:

smith@domain.com

Joe Smith<smith@domain.com>

•Click OK to save the changes or click Cancel to close the window without saving.

Configuring Liebert® MultiLink® for Your System

Click on Configure, then on Virtual Servers . . .

. . . and enter provider information.

... then click on Add . . .

8.4.9 Configure Menu - Virtual Servers (Liebert® MultiLink® Advanced Only)

Using the Virtual Servers menu item, available only in Liebert MultiLink Advanced for Windows, the System Administrator can set up virtual servers for proper shutdown action in response to an event. This shutdown action will perform an orderly shutdown of the virtual server and the guest operating systems running on the virtual server. Once a virtual server is entered, it will automatically be placed in the Event configuration for Virtual Server. Up to 10 virtual servers can be configured.

To enable Liebert MultiLink to shut down virtual servers:

• Click on Configure, then on Virtual Servers.

• In the Virtual Servers window click on Add.

• In the Edit Virtual Servers Window that opens, enter the name of the virtual server in the Name box.

•In the Hostname or IP Address box, enter the hostname or the IP address of the virtual server being added.

•The Login Name box must have a user login for the virtual server that has root privilege.

•The Server Password and Confirm Password boxes should have the password of the user login in the Login Name box.

•The Guest Shutodwn Wait Time box defines the maximum amount of time the shutdown action will wait for all applications toclose before the shutdown will beinitiated. Individual system requirements may require extending this timer.

•Click OK to save the changes or click Cancel to close the window without saving.

Configuring Liebert® MultiLink® for Your System

Select virtual server to be updated . . .

Update the virtual server’s data

To view a list of configured virtual servers or to change any of the configuration information, click on Configure, then on Virtual Servers. Select the virtual server to be updated and click Edit. Edit the information and click OK to save the changes or click Cancel to close the window without saving.

Configuring Liebert® MultiLink® for Your System

Click on Configure, then on Modem . . .

. . . to view the Modem Configuration options.

8.4.10 Configure Menu - Modem (Liebert® MultiLink® Advanced Only)

Using the Modem menu item, the System Administrator can set up Liebert MultiLink with the modem commands needed to send pager messages.

To enable Liebert MultiLink to use the modem:

• Click on Configure, then on Modem.

•In the Modem Configuration window that opens, place a check mark (✔) in the Modem Connected and Enabled box—this is required to use the modem.

• Select the proper Modem Serial Port from the drop-down list.

• Enter the required information. a. If your telephone system requires dialing a particular digit, such as 9, to get an outside line,

choose from the drop-down list in the External Line box or enter the number followed by a comma.

b. If the line used by the modem has the call-waiting feature, choose from the drop-down list in

the Disable Call Waiting box or enter the required code followed by a comma.

c. Before Liebert MultiLink can find and utilize the modem, data must be entered in the

Modem Control boxes. You may change the default values as needed.

d. At any time, click on the Reset to Defaults button to revert to the factory defaults for this

feature.

e. Click OK to save the changes or click Cancel to close the window without saving.

8.4.11 Configure Menu - Specify Web Browser

Click on Configure, then on Specify Web Browser . . .

. . . to view the Web Browser options.

You may use a Web browser to view the status of any UPS equipped with a Web-enabled SNMP card. For these devices, the Web browser also allows some configuration and testing functions.

To enable use of your Web browser:

• Click on Configure, then on Specify Web Browser.

Configuring Liebert® MultiLink® for Your System

• By default, Liebert

MultiLink® will use the computer’s default browser, indicated by a check

mark (✔) in the Use Windows default browser box. To accept this, click OK.

• To use a different browser:

• Remove the check mark (✔) from the Use Windows default browser box.

•Use the Browse button to locate the Web browser or enter the full path in the Web Browser text box.

• Enter any required information in the Command-line options (if needed) box.

•Click OK.

To use the Web browser, you must also enable Web access for each UPS to be monitored. See 8.3.4 - Properties - Web Tab for details.

8.4.12 Configure Menu - Options

Click on Configure, then on Options . . .

. . . to view the Options window.

The Options window allows you to control some notification and shutdown actions. You may enable or disable pop-up messages and allow users to interrupt or abort a shutdown. You may also specify whether to power down the computer after a graceful shutdown of the operation system; feature not available for all operating systems.

To change any options:

• Click on Configure, then on Options.

Configuring Liebert® MultiLink® for Your System

Notification Options

• By default, Liebert® MultiLink® pop-up messages are enabled, with no check mark (✔) in the Disable all MultiLink pop-up windows box. To change this, place a check mark (✔) in the box.

• The Countdown To Shutdown options are available only when Liebert MultiLink pop-up windows are enabled (the default). Place or remove check marks (✔) to set the following options:

• Display countdown window - When this box is checked (the default), it permits display of the MultiLink Countdown to Shutdown window to alert users of an impending shutdown of the operating system.

• Enable Pause button - When this box is checked (the default), it activates the Pause

Shutdown button on the MultiLink Countdown to Shutdown window. (The Pause Shutdown button permits the user to interrupt the countdown, freezing the timer with

whatever unelapsed time remains. The shutdown can be resumed at the point the countdown was paused or it can be canceled.)

• Enable Cancel button - When this box is checked (the default), it activates the Cancel

Shutdown button on the MultiLink Countdown to Shutdown window. (The Cancel Shutdown button permits the user to halt the countdown and prevent Liebert MultiLink

from shutting down the operating system.)

Shutdown Options

• By default, Liebert MultiLink is configured to power down the computer after an operating system shutdown. To change this setting, remove the check mark (✔) from the Power down computer after shutdown box. This option is enabled only on platforms that support a choice of whether to power down the computer after an operating system shutdown.

8.4.13 Configure Menu - Set Language

. . . to view the Set Language options.

Click on Configure, then on Set Language . . .

You may specify the language displayed in the Liebert® MultiLink® interface. The Liebert MultiLink service and the Viewer must be restarted after a new language is chosen.

To change the language:

• Click on Configure, then on Set Language.

• Select an option from the Language Selection drop-down list, then click OK. The next time the Liebert MultiLink service and Viewer are restarted, all text in the MultiLink Viewer and in Liebert MultiLink notifications will appear in the selected language.

• A confirmation dialog box asks whether you wish to restart the Liebert MultiLink service and Viewer now. Click Yes to do so. (Or click No to return to the Viewer; the language will be changed the next time the Liebert MultiLink service and Viewer are started.)

Configuring Liebert® MultiLink® for Your System

8.4.14 Configure Menu - Local Password

Click on Configure, then on Local Password . . .

. . . to view the password options.

Check box to prevent remote access

Configuring Liebert® MultiLink® for Your System

Using the Local Password menu item, the System Administrator can set up security access for Liebert

MultiLink®.

• Click on Configure, then on Local Password.

• In the Modify MultiLink Password window, enter the current password in the Old Password box. This enables the remaining options in the window.

• To prevent remote configuration changes, place a check mark (✔) in the check box. Leaving the check box blank will permit configuration and monitoring from a remote location.

• To change the password, enter up to 32 alphanumeric characters in the New Password box.

• Enter the same password in the Confirm Password box.

8.4.15 Configure Menu - Upgrade License

Two types of licenses allow you to expand Liebert® MultiLink®’s capabilities, letting you monitor and control an entire network from a single location.

•The MultiLink Network Shutdown License (license.key) permits the System Administrator to configure Liebert MultiLink to notify targeted client computers of UPS-related events. All targeted client computers must be running Liebert MultiLink. This license is available for various numbers of computers (see Table 17 for part numbers).

•The MultiLink Network Administration License (license.net) allows the System Administrator to monitor other Liebert MultiLink installations from a single location and add more than one device to the local device list (see Table 18 for this license part number).

To obtain either license, visit the Liebert MultiLink Web site at your local Emerson representative, value-added reseller or distributor.

To install the appropriate license, use the Upgrade License menu item described below. The licenses may be installed in any order. Note that each computer identified as a targeted client must have Liebert MultiLink installed.

http://multilink.liebert.com or contact

Configuring Liebert® MultiLink® for Your System

Click on Configure, then on Upgrade License . . .

. . . to view the Upgrade License options.

MultiLink Network Shutdown License

To set up a Liebert MultiLink upgrade license that allows you to send notifications to targeted client computers (which must be running Liebert MultiLink):

• Click on Configure, then on Upgrade License.

•In the License File box, enter the name of the appropriate file—license.key—with its full path, or click on the Browse button to locate the file, which is available from Emerson.

• Click on the Install button to begin. A message box appears after successful installation.

• After installing the license, configure the targeted MultiLink Clients as described in 8.3.6 - Properties - Clients Tab. (Targeted clients must have Liebert MultiLink version 1.x or 3.x installed. If the targeted client is running version 3.x of the software, the Device Type for the event source must be MultiLink Basic Notification Source. Also, in the Hostname or IP address box of the targeted MultiLink Client computer, the hostname of the computer on which the MultiLink Network Shutdown License is installed must be specified. See 3.1 - Connecting host computer, UPS and targeted clients and 8.3.3 - Properties - Setup Tab).

MultiLink Network Administration License

To set up a Liebert MultiLink upgrade license:

• Click on Configure, then on Upgrade License.

•In the License File box, enter the name of the appropriate file—license.net—with its full path, or click on the Browse button to locate the file, which is available from Emerson.

• Click on the Install button. A message box appears after successful installation.

• After installing the license, you may add any Liebert MultiLink installation on the network to the Viewer device lists for monitoring and configuration (see 8.4.3 - Configure Menu - Edit My Device List and 8.4.4 - Configure Menu - Edit Network Device List).

8.5 Configuring—Event Configuration tab

UPS selected (serial connection)

My Event Actions selected

SCREENS SHOW LIEBERT MULTILINK ADVANCED

The Event Configuration tab allows you to set up Liebert MultiLink’s response to UPS-related events such as Utility Failed and Low Battery.

8.5.1 Overview of Configuring Event Actions

Types of Events

Events may be configured for the Local Host and for the UPS. Each device displays a different list of Events in the right side of the window, as shown below.

Configuring Liebert® MultiLink® for Your System

A Contact Closure connection between the UPS and the computer supports only three events: UPS Operating On Battery, Low Battery, UPS Output Returned From Battery (Normal).

See Appendix D - List of Events for a complete list of events for the Local Host (Table 13) and for the UPS (Table 14).

Configuring Liebert® MultiLink® for Your System

Types of Actions

The following Actions may be configured for any Event:

Table 10 Actions Available for Configuration

Action Description For details, see:

Notify

E-mail (Liebert

MultiLink®

Advanced Only)

Page (Liebert MultiLink Advanced Only)

Shutdown Shut down this computer 8.5.5 - Event Actions - Shutdown

Command (Liebert MultiLink Advanced Only)

Log

Virtual Server (Liebert MultiLink Advanced Only)

Silence Alarm* (Liebert MultiLink Advanced Only)

*Silence Alarm Action available with serial connection only

Broadcast messages (pop-up or console) about UPS-related events

Send e-mail messages

Send messages to targeted clients’ telephone pagers

Run commands

Make records of UPS-related events and actions

Shut down virtual servers

Turn off a UPS’ warning alarm (such as for maintenance or repair)

8.5.2 - Event Actions - Notify

8.5.3 - Event Actions - E-Mail (Liebert® MultiLink® Advanced Only)

8.5.4 - Event Actions - Page (Liebert

MultiLink® Advanced

Only)

8.5.6 - Event Actions - Command (Liebert

MultiLink® Advanced

Only)

8.5.7 - Event Actions - Log

8.5.8 - Event Actions - Virtual Server (Liebert

MultiLink®

Advanced Only)

8.5.9 - Event Actions - Silence Alarm (Liebert

MultiLink®

Advanced Only)

Configuring the Timing of Actions

Events

Actions

Enable box

Event Configuration tab

Device name

Selected Action (outlined)

SCREEN SHOWS LIEBERT MULTILINK ADVANCED

Configuring Liebert® MultiLink® for Your System

Configuring the timing of Actions may be the most important aspect of setting up Liebert® MultiLink

. This feature allows you to specify how quickly Liebert MultiLink performs such actions

as sending notifications, launching scripts and shutting down the operating system.

Appropriate times will vary according to the type of UPS in service, the Event and Action being configured and the number of computers being powered by the UPS.

Setting Up Event Actions

• Click on the Event Configuration tab.

• Click on the device name in the left side of the window.

• To enable an action for any event, click in the box to the right of the Event and under the Action. This highlights the Event row and outlines the selected Action. It also reveals the configuration settings for the Action.

• Next, click in the Enable box (beneath the list of events). This places a check mark (✔) in the box beneath the selected Action.

The example above shows how to enable a Notify Action for UPS Operating On Battery.

Testing Configuration Settings

After configuring the responses to a UPS-related event, you may test your settings by simulating the event, as described in 8.6 - Testing Responses to Events.

Temporarily Disabling an Event

At any time, you may deactivate an event. When the event is re-enabled, all configuration settings remain as last saved. For details, see 8.7 - Disabling and Re-Enabling an Event.

Configuration Steps

The following sections detail the options available for each Action. The Actions and Events available depend on the connection method and device type, but the steps are the same for all types.

8.5.2 Event Actions - Notify

Enable box

Notify Action

Notification options depend on operating system

The Notify feature automatically generates messages (pop-up or console) about UPS-related events that appear on specified computer users’ screens.

Configuring Liebert® MultiLink® for Your System

•Check (

✔) the Enable Notify Action box. This is required for the action to operate.

•The Initial Delay displays the time lapse between an event’s occurrence and when the notification message is sent. The Repeat Count box shows how many times Liebert

MultiLink®

will send a message at intervals specified in the Repeat Interval box. For example, to start sending a notification 15 seconds after the Event occurs and then every 30

seconds for a total of 5 times:

• Initial Delay = 15 sec

• Repeat Count = 5

• Repeat Interval = 30 sec

• Default messages have been set up for all events. These messages state the type of event, the time it occurred, the device involved and a description of the event. To view a message as it will appear on users’ screens, click on the Preview button.

• To alter a message, click on the Edit button and enter the desired text in the Message window, as shown below.

Configuring Liebert® MultiLink® for Your System

...enter recipient’s Hostname or IP address

Click on Add...

• Buttons at the top of the Message window insert linked text that prompts Liebert® MultiLink® to describe the event. Text also may be typed into the Message window. To restore the default message at any time, click on Default.

•Checking the Include Advice box inserts text into the message that will advise computer users to begin taking certain actions. For example: “Save your work and log out now as system shutdown will begin shortly. The UPS is running out of battery capacity and minimal battery backup runtime remains.”

•The Local Notification option may send messages by pop-up or to the operating system console. These options vary by operating system. For information, see Appendix A - Operating System Details.

•The Broadcast Notification box allows you to specify message recipients as All Users or

Specific Users. (This feature is not available on all operating systems; see Appendix A - Operating System Details.) To choose specific users to receive the message, click

on Specific Users, then on Select to open the Broadcast Notification window.

• In the Broadcast Notification window, click on the Add button to enter the Hostname or IP address of recipients.

• Once entered, a recipient’s Hostname or IP address can be changed by using the Edit button or removed by using the Delete button on the Broadcast Notification window.

•The Canceling Event will abort all actions initiated by Liebert MultiLink in response to the event being configured. See Table 14 for a list of Events with default canceling events.

• At any time, click on the Reset to Defaults button to revert to the factory defaults for this feature.

• To save settings, click on the MultiLink menu at the top of the window, then click on Save

Event Configuration.

Configuring Liebert® MultiLink® for Your System

Enable box

E-mail Action

Edit E-mail Parameters button

E-mail Recipients box

8.5.3 Event Actions - E-Mail (Liebert® MultiLink® Advanced Only)

The E-mail feature automatically sends e-mail messages about UPS-related events.

To configure the E-mail action:

•Check (

✔) the Enable E-mail Action box. This is required for the action to operate.

•The Initial Delay displays the time lapse between an event’s occurrence and when the e-mail is sent.

•The Repeat Count box shows how many times Liebert MultiLink will send a particular e-mail at intervals specified in the Repeat Interval box.

• Check to make sure a subject is specified in the E-mail Subject box. By default, the subject is “MultiLink Notification.” This can be changed by entering a new subject.

• Default messages have been set up for all events. These e-mails state the type of event, the time it occurred, the device where it occurred and a description of the event. To view the text as it will appear in a recipient’s e-mail message, click on the Preview button.

• To alter a message, click on the Edit button and enter the desired text. Buttons at the top of the Message window insert linked text that prompts Liebert MultiLink to describe the event. Text also may be typed into the Message window. To restore the default message at any time, click on

Default.

Configuring Liebert® MultiLink® for Your System

All e-mail entries in Address Book

Recipients to be notified of this Event

Click on arrow (>) to move entries to window at right

Click on arrow (<) to remove an address from the E-mail Recipients list for this Event

• The message will be sent to all e-mail addresses in the Recipients box. Addresses may be added, altered or deleted by using the Add, Edit and Delete buttons as appropriate.

a. To Add an e-mail address to the recipients list:

1. Click on the Add button—this opens the Edit Address List window.

2. Select an address on the left side of the window by clicking on it—this highlights the address.

3. Use the arrow (>) between the windows to move the name to the E-mail Recipients window at right.

4. Click on Close—the new address appears in the Recipients box. (New e-mail addresses can be added to the Address Book from this window by clicking on Add and entering the information as described above.)

b. To Edit a recipient’s e-mail address:

1. Highlight the address in the Recipients box in the main window (Event Configuration tab with the E-mail action highlighted).

2. Click on the Edit button—this opens the Edit E-mail Address window, shown below.

•The Edit E-mail Parameters button gives you access to an address book with e-mail addresses

•The Canceling Event will abort all actions initiated by Liebert

• At any time, click on the Reset to Defaults button to revert to the factory defaults for this

• To save settings, click on the MultiLink menu at the top of the window, then click on Save

3. Update the person’s name and e-mail address as needed.

4. To update the person’s service provider, choose from the Service Provider drop-down menu or click on the New Provider button to enter a new provider.

5. Click on OK.

c. To Delete a recipient from the list:

1. Highlight the address in the Recipients box in the main window (Event Configuration tab with the E-mail action highlighted).

2. Click on the Delete button. The address is deleted from the e-mail recipients list.

An alternate method of removing a recipient is to open the Edit Address List window, highlight the address to be removed from the recipients listing and click on the < arrow.

and service providers. For details, see:

8.4.6 - Configure Menu - Address Book (Liebert

8.4.8 - Configure Menu - E-Mail Services (Liebert

MultiLink® Advanced Only) and

MultiLink® Advanced Only).

MultiLink® in response to the

event being configured. See Table 14 for a list of Events with default canceling events.

feature.

Event Configuration.

Configuring Liebert® MultiLink® for Your System

Enable box

Page Action

Page Recipients box

Edit Paging Parameters button

8.5.4 Event Actions - Page (Liebert® MultiLink® Advanced Only)

The Page feature allows the System Administrator to automatically send numeric and alphanumeric telephone pager messages to personnel in response to UPS-related events.

To configure the Page action:

• Ensure the modem is configured. (See 8.4.10 - Configure Menu - Modem (Liebert

MultiLink

•Check (

Advanced Only).)

✔) the Enable Page Action box. This is required for the action to operate.

•The Initial Delay displays the time lapse in minutes and seconds between an event’s occurrence and when the paging function is activated.

•The Repeat Count box shows how many times Liebert MultiLink will send the page at intervals specified in minutes and seconds in the Repeat Interval box.

•The Message box allows you to specify the content of both types of messages: alphanumeric and numeric. The type of pager is set up for each pager address as alphanumeric or numeric paging— see 8.4.7 - Configure Menu - Paging Services (Liebert

MultiLink® Advanced Only). To

specify the content of messages in the Message box: a. Alphanumeric default messages have been set up for all events. The message displayed in the

Alphanumeric box will be sent to all recipients set up for alphanumeric pagers. Note that some paging services limit the length of messages that can be sent. These messages state the type of event, the time it occurred, the device where it occurred and a description of the event. To view an alphanumeric message as it will appear on users’ pagers, click on the Preview button. To alter an alphanumeric message, click on the Edit button and enter the desired text. Buttons at the top of the Message window insert linked text that prompts Liebert MultiLink to describe the event. Text also may be typed into the Message window. To restore the default message at any time, click on Default. Checking the Include Advice box inserts text into the message that will advise computer users to begin taking certain actions. For example: “Save your work and log out now as system shutdown will begin shortly. The UPS is running out of battery capacity and minimal battery backup runtime remains.”

All pager entries in Address Book

Recipients to be notified of this Event

Click on arrow (>) to move entries to window at right

Click on arrow (<) to remove an address from the Pager Recipients list for this Event

Configuring Liebert® MultiLink® for Your System

b. To enter a numeric message, enter the appropriate digits in the Numeric box. This message

will be sent to all recipients set up for numeric pagers.

• The message will be sent to all pager addresses in the Recipients box. Addresses may be added, altered or deleted by using the Add, Edit and Delete buttons as appropriate.

a. To Add a pager address to the recipients list for this Event:

1. Click on the Add button—this opens the Edit Address List window.

2. Select an address from the Pager Addresses box on the left side of the window by clicking on it—this highlights the address.

3. Use the arrow (>) between the windows to move the name to the Pager Recipients box.

4. Click on Close—the new address appears in the Recipients box.

b. To Edit a recipient’s pager address:

1. Highlight the address in the Recipients box in the main window (Event Configuration tab with the Page action highlighted).

2. Click on the Edit button—this opens the Edit Pager Address window, as shown at right.

3. Update the person’s name and Pager ID as needed. The Pager ID is the unique method paging service providers use to connect to a pager. Some paging service providers use a unique phone number as the Pager ID; others use a common phone number and an identifying number.

For services using a unique phone number, enter the pager-specific phone number in the Pager ID box and leave the Service Provider phone number blank.

For services using a common phone number, enter the specific ID in the Pager ID box and the common phone number in the Service Provider configuration.

4. Choose the paging method—numeric or alphanumeric—from the Pager Type drop-down menu.

5. To update the person’s service provider, choose from the Service Provider drop-down menu or click on the New Provider button to enter a new provider.

6. Click on OK.

c. To Delete a recipient from the list:

1. Highlight the address in the Recipients box in the main window (Event Configuration tab with the Page

action highlighted).

2. Click on the Delete button. The address is deleted from the page Recipients box.

An alternate method of removing a recipient is to open the Edit Address List window, highlight the address to be deleted from the recipients listing and click on the < arrow.

•The Edit Paging Parameters button gives you access to an address book with pager addresses and service providers. For details, see:

8.4.6 - Configure Menu - Address Book (Liebert

8.4.8 - Configure Menu - E-Mail Services (Liebert

•The Canceling Event will abort all actions initiated by Liebert

MultiLink® Advanced Only) and

MultiLink® Advanced Only).

MultiLink® in response to the

event being configured. See Table 14 for a list of Events with default canceling events.

• At any time, click on the Reset to Defaults button to revert to the factory defaults for this feature.

• To save settings, click on the MultiLink menu at the top of the window, then click on Save

Event Configuration.

8.5.5 Event Actions - Shutdown

Enable box

Shutdown Action

UPS Output Off (not available on all UPS models)

The Shutdown feature allows the orderly shutdown of the operating system and the UPS in response to certain events, such as Low Battery.

Configuring Liebert® MultiLink® for Your System

To configure the Shutdown action:

•Check (

•In the Operating System Shutdown area, check the Enable box to permit Liebert

✔) the Enable Shutdown Action box. This is required for the action to operate.

MultiLink® to perform an orderly shutdown of the operating system. Use the arrows in the Delay boxes to specify the time lapse between an event’s occurrence and when the shutdown begins.

• The System Administrator can use the UPS Output Off feature to set up Liebert MultiLink to shut down the UPS after shutting down the host computer’s operating system. This feature is available only on certain UPS models. (A special cable may be required to support this feature on Contact Closure connections.)

• To set up the UPS Output Off feature, click on the Enable box,

• Use the related Delay boxes to specify an additional delay (above and beyond the “Operating System Shutdown” delay) prior to turning off the UPS output.

NOTE

Because the Canceling Event does not halt the UPS Output Off portion of the Shutdown action, Emerson strongly advises against enabling the UPS Output Off action if the Operating System Shutdown action is not enabled.

•Enabling Auto reboot UPS output causes the UPS to restore power to the load (after a brief delay) after the output power has been turned off as a result of selecting the Enable check box. These features induce a controlled cycling of power to the critical load, eliminating the need to reset the UPS manually. This option is not available with Contact Closure.

Note: Input power to the UPS must be present before UPS output power can be restored. If the output has been turned off during a utility outage, the UPS output power will not be turned on until the input utility is restored.

•The Canceling Event will abort all actions initiated by Liebert MultiLink in response to the event being configured, except UPS Output Off (see NOTE above). See Table 14 for a list of Events with default canceling events.

• At any time, click on the Reset to Defaults button to revert to the factory defaults for this feature.

• To save settings, click on the MultiLink menu at the top of the window, then click on Save

Event Configuration.

Configuring Liebert® MultiLink® for Your System

Enable box

Command Action

8.5.6 Event Actions - Command (Liebert® MultiLink® Advanced Only)

The Command feature allows the System Administrator to control applications that have command-line options, for example, to save files or close an application.

To configure the Command action:

•Check (

✔) the Enable Command Action box. This is required for the action to operate.

• Use the arrows in the Initial Delay boxes to specify the time lapse between an event’s occurrence and when the command is executed.

•In the Properties line, specify a command by either typing it in the Command box or by clicking on the Browse button and locating the appropriate file.

•In the Arguments box, enter any arguments required for the command to function properly. Once entered, arguments will remain in the Arguments box until deleted. If inappropriate arguments are displayed, be sure to delete them.

•The Canceling Event will abort all actions initiated by Liebert MultiLink in response to the event being configured. See Table 14 for a list of Events with default canceling events.

• At any time, click on the Reset to Defaults button to revert to the factory defaults for this feature.

• To save settings, click on the MultiLink menu at the top of the window, then click on Save

Event Configuration.

8.5.7 Event Actions - Log

Enable box

Log Action

Send duplicate message to operating system log (not available on all platforms)

Liebert® MultiLink® will create a file—user.log—documenting the occurrence of UPS-related events and Liebert MultiLink’s actions in response to those events.

To view the log file, click on the Event Log tab in the MultiLink Viewer.

Configuring Liebert® MultiLink® for Your System

To configure the Log action:

•Check (

✔) the Enable Log Action box. This is required for the action to operate.

• Use the arrows in the Initial Delay boxes to specify the time lapse between an event’s occurrence and when the event log is created.

• The event log’s file name with its full path appears in the Log File portion of the Properties section. The log’s default file size is 1 MB and will hold thousands of records.

• On some platforms, Liebert MultiLink offers the option of sending duplicate log entries to the operating system log. (This feature is not available on all operating systems; see Appendix A - Operating System Details.)

• There is no canceling event for the Log action.

• At any time, click on the Reset to Defaults button to revert to the factory defaults for this feature.

• To save settings, click on the MultiLink menu at the top of the window, then click on Save

Event Configuration.

The log file, user.log, is a comma-delimited file (values are separated by commas). The file’s contents can be imported into an external application, such as a spreadsheet, database, text editor, or word processing program.

Configuring Liebert® MultiLink® for Your System

Enable box

Virtual Server Action

Delay to initiate shutdown of virtual servers (becomes active when action is enabled)

List of virtual servers

8.5.8 Event Actions - Virtual Server (Liebert® MultiLink® Advanced Only)

The Virtual Server feature, available only in Liebert MultiLink Advanced for Windows, allows the orderly shutdown of virtual servers and their guest operating systems in response to certain events, such as On Battery.

To configure the Virtual Server action:

•Check the Enable Virtual Server Action box. This is required for the action to operate.

•In the Virtual Servers for Shutdown area, use the arrows in the Delay boxes to specify the interval between an event’s occurrence and the beginning of the shutdown.

• All configured virtual servers are listed. To edit this list, refer to 8.4.9 - Configure Menu -

Virtual Servers (Liebert

MultiLink® Advanced Only).

• At any time, click on the Reset to Defaults button to revert to the factory defaults for this feature.

• To save settings, click on the MultiLink menu at the top of the window, then click on Save Event Configuration.

Configuring Liebert® MultiLink® for Your System

Enable box

Silence Alarm Action

8.5.9 Event Actions - Silence Alarm (Liebert® MultiLink® Advanced Only)

The Silence Alarm action turns off the audible alarm at the UPS for the selected Event. This might be useful for such events as maintenance, testing and similar activities.

•Check (

✔) the Enable Silence Alarm Action box. This is required for the action to operate.

• Use the arrows in the Initial Delay boxes to specify the time lapse between an event’s occurrence and when the Silence Alarm action occurs.

• There is no canceling event for the Silence Alarm action.

• At any time, click on the Reset to Defaults button to revert to the factory defaults for this feature.

• To save settings, click on the MultiLink menu at the top of the window, then click on Save

Event Configuration.

8.6 Testing Responses to Events

Test

Event Right-click on event name

Liebert MultiLink’s testing feature allows you to simulate a UPS-related event and verify the responses configured for that event. Care should be taken in preparing for any testing because, unless it is canceled, the simulation will complete all configured actions on the host computer, including shutting down the operating system. In this simulation, however, targeted client computers will not receive notifications.

To perform a test:

• Ensure that you have saved all changes to the event configuration. If you have not saved changes to the event configuration, the test will fail. To save changes, click on the MultiLink menu and then on Save Event Configuration.

• Click on the Event Configuration tab.

• Right-click on the name of the event you want to test.

• In the pop-up menu that appears, click on Test Event.

Configuring Liebert® MultiLink® for Your System

For example, if you are testing the UPS Operating On Battery event, the following occurs:

•If the Notify action is enabled, the configured notification occurs on the host computer.

•If the Shutdown action is enabled, a shutdown timer begins.

• If this timer expires before you cancel the test, the operating system is shut down.

Configuring Liebert® MultiLink® for Your System

Test Cancel

Event Right-click on event name

Canceling an event simulation

To cancel event testing:

• Click on the Event Configuration tab.

• Right-click on the name of the event.

• In the pop-up menu that appears, click on Test Cancel Event.

8.7 Disabling and Re-Enabling an Event

Disable

SCREEN SHOWS LIEBERT MULTILINK ADVANCED

Right-click on event name

Liebert® MultiLink® allows you to temporarily deactivate a UPS-related event but retain all configuration settings for that event. This may be helpful to prevent unwanted interruptions at certain times. Record any disabled events so they can be re-enabled, allowing Liebert MultiLink to monitor the UPS properly.

NOTE

In Liebert MultiLink Fundamental, some actions are grayed-out because they are not available: Email, Page, Command, Virtual Server and Silence Alarm. This does NOT affect the function of the other actions: Notify, Shutdown and Log.

8.7.1 Disable an Event

To disable an event:

• Click on the Event Configuration tab.

• Right-click on the name of the event you want to disable.

• In the pop-up menu that appears, click on Disable. The event and all its actions are grayed-out.

Configuring Liebert® MultiLink® for Your System

8.7.2 Re-Enable an Event

Enable

SCREEN SHOWS LIEBERT MULTILINK ADVANCED

Right-click on event name

To re-enable an event:

• Click on the Event Configuration tab.

• Right-click on the name of the event.

• In the pop-up menu that appears, click on Enable.

Configuring Liebert® MultiLink® for Your System

8.8 Disabling and Re-Enabling an Action

Disable

Right-click on action name

SCREEN SHOWS LIEBERT MULTILINK ADVANCED

Liebert® MultiLink® allows temporary disabling of an action without deleting configuration settings for that action. This may be helpful to prevent unwanted interruptions at certain times. Record any disabled actions so they can be re-enabled, allowing Liebert MultiLink to monitor the UPS properly.

8.8.1 Disable an Action

To disable an action:

• Click on the Event Configuration tab.

• Right-click on the name of the action you want to disable. You must right-click at the top of the column.

• In the pop-up menu that appears, click on Disable. The action is grayed-out.

Configuring Liebert® MultiLink® for Your System

8.8.2 Re-Enable an Action

Right-click on action name

Enable

To re-enable an action:

• Click on the Event Configuration tab.

• Right-click on the name of the action.

• In the pop-up menu that appears, click on Enable.

Configuring Liebert® MultiLink® for Your System

NOTE

For an action to be enabled, it must be available in your version of Liebert MultiLink. Liebert MultiLink Fundamental does NOT support these actions: Email, Page, Command, Virtual Server and Silence Alarm. The actions can be enabled only in Liebert

MultiLink® Advanced.

Configuring Liebert® MultiLink® for Your System

This message appears on mouse-over if an event is not available in your version of Liebert MultiLink

This message appears if you attempt to disable an event that is not available in your version of Liebert MultiLink

SCREEN SHOWS LIEBERT MULTILINK FUNDAMENTAL

8.8.3 Actions Not Available in Liebert® MultiLink® Fundamental

Certain actions are not available in Liebert MultiLink Fundamental: Email, Page, Command, Virtual Server and Silence Alarm. Moving your cursor over an unavailable action prompts a message similar to the one in the yellow box shown in the Viewer window below. Attempting to disable an action that is not available results in a message similar to the text below the Event window in the Viewer:

Running Liebert® MultiLink

Click on MultiLink . . .

. . . then click on Service . . .

. . . then click on Stop (or Start), then on Close.

9.0 RUNNING LIEBERT® MULTILINK

After installation, the Liebert MultiLink service (daemon) begins running in the background, protecting your system from data loss. It continues running constantly unless stopped through the Service option on the Viewer’s MultiLink menu. The same option allows you to resume running Liebert MultiLink service without having to restart the computer.

The installation modifies the computer so that Liebert MultiLink automatically begins running each time the computer is started up and remains running in the background unless stopped through the Viewer’s MultiLink menu.

To ensure that both Liebert MultiLink and the UPS are performing optimally, Liebert MultiLink permits the System Administrator to test the UPS battery, turn the UPS output on or off and temporarily silence a UPS alarm.

9.1 Starting or Stopping Liebert MultiLink Service

Under normal circumstances, you will not need to start or stop Liebert MultiLink service. Stopping Liebert MultiLink means that the software is unable to protect your computer network and data during a power failure.

If you wish to verify that Liebert MultiLink is running:

• Click on MultiLink, then on Service. The Service Control window states whether Liebert MultiLink is running.

To stop Liebert MultiLink service or to restart Liebert MultiLink later, perform the step above, then:

• Click on Stop to shut down the Liebert MultiLink service, or click on Start to restart Liebert MultiLink. Only one of these buttons is active at any time (the other button is grayed-out).

• Click on Close to close the window. Again, stopping Liebert MultiLink prevents the software from protecting your computer network and data during a power failure.

9.2 Using the UPS Control Options—Serial Connection and SNMP

Right-click to display pop-up menu . . .

. . . to view the UPS Control options.

. . . then click on UPS Control . . .

Liebert® MultiLink® permits the System Administrator to perform the following UPS control functions:

• Test the UPS battery

• Turn the UPS output off

• Briefly turn the UPS output off and then restore power to the output

• Temporarily silence a UPS alarm

To use these options in the UPS Control dialog box:

• Click on the Overview tab.

• Right-click on the UPS device name to open a pop-up menu, then click on UPS Control.

Running Liebert® MultiLink

9.2.1 Diagnostics—Testing the Battery

•Click on the Test Battery button to determine the condition of the UPS battery. When the test is complete, the box displays the status: Passed or Failed.

(To enable automatic testing of the UPS battery, use the Enable Automatic Battery Test box— see 8.3.5 - Properties - UPS Settings Tab).

9.2.2 Output Control—Controlling UPS Output

• To turn off power from the UPS to the critical load, click on the Turn UPS Output Off button.

WARNING

Turning the UPS output off is not recommended. All loads plugged into the UPS will lose power within two (2) minutes. This may require a manual shutdown of your computer network.

Before turning off the UPS output, Liebert MultiLink will ask for confirmation that you wish to do so.

• To cycle the UPS output (i.e., turn UPS output power off, then return output power following a brief delay), click on the Turn UPS Output Off/On button in the UPS Control window.

(To automatically restart the UPS after utility power is restored, use the Auto Restart box—see

8.3.5 - Properties - UPS Settings Tab).

9.2.3 UPS Audible Alarm—Silencing Alarm

• When the UPS sounds an alarm as a result of an event or a condition, the alarm can be temporarily silenced by clicking on the Silence button. This button permits the UPS to sound an alarm the next time an event or a condition occurs. (To disable the alarm for all conditions and events, use the Enable UPS Audible Alarm box—see 8.3.5 - Properties - UPS Settings Tab).

9.3 Using the UPS Control—Contact Closure

Right-click to display pop-up menu . . .

. . . to open the UPS Control box.

. . . then click on UPS Control . . .

The UPS Control in the Contact Closure setup permits you to turn off the UPS output. This feature requires a special cable and is available only on certain UPS models. Contact Emerson Technical Support for information.

WARNING

Turning the UPS output off is not recommended. All loads plugged into the UPS will lose power within two (2) minutes. This may require a manual shutdown of your computer network.

To open the UPS Control dialog box and turn off the UPS output:

• Click on the Overview tab.

• Right-click on the UPS device name to open a pop-up menu, then click on UPS Control.

Running Liebert® MultiLink

• To turn off power to the critical load, click on the Turn UPS Output Off button.

Liebert® MultiLink® Response to UPS Events—Typical Sequence

10.0 LIEBERT® MULTILINK® RESPONSE TO UPS EVENTS—TYPICAL SEQUENCE

Liebert MultiLink constantly monitors the UPS and performs actions as specified in the configuration settings for each event (see 8.5 - Configuring—Event Configuration tab).

Notification may appear on the screen in the form of a graphic (dialog box, or pop-up) or as text (console message).

Most events will be documented in the log file; some will trigger execution of a script or other program through the Command action, for example, to save files and close certain applications (available in Liebert MultiLink Advanced only); and some will begin an orderly shutdown of the operating system.

This section describes typical sequences for the following events:

• On Battery - utility power has failed and the UPS is supplying power to the computer

• Low Battery - power drain has reduced the reserves of the UPS to a low level

Some notification and shutdown features may be altered, as described in 8.4.12 - Configure Menu - Options. For a complete list of events, see Appendix D - List of Events.

Liebert® MultiLink® Response to UPS Events—Typical Sequence

Timer . . .

. . . shows seconds remaining until operating system is shut down.

Cancel Shutdown Pause Shutdown

UPS Operating On Battery

When Liebert® MultiLink® detects a UPS Operating On Battery event, the following occurs:

1. A UPS Alert is displayed.

2. If the Command action (available in Liebert MultiLink Advanced only) is enabled:

• A timer starts that may lead to executing a command that the user or System Administrator has written to perform site-specific operations for applications that have command-line options.

• If this timer expires—the duration specified during configuration—the script is executed.

• To cancel the Command action manually, open the MultiLink Viewer, select the Event Configuration tab and remove the check mark (✔) from the Enable Command Action box. Click on MultiLink, then on Save.

3. If the Shutdown action is enabled:

• A shutdown timer begins when UPS Operating On Battery occurs. The timer’s duration is specified during configuration.

• If this timer expires before the canceling event UPS Output Returned From Battery occurs, the operating system is shut down.

• Liebert MultiLink notifies the user that a shutdown is impending.

• When two minutes remain on the shutdown timer, the MultiLink Countdown to Shutdown box opens.

• Clicking on Cancel Shutdown overrides the configuration settings and prevents the operating system from being shut down. A dialog box asks for confirmation before the shutdown is canceled.

• Clicking on the Pause Shutdown button suspends the shutdown process, including the timer. A dialog box confirms that the shutdown is paused and offers the options of canceling the shutdown or resuming the countdown toward an orderly shutdown of the operating system.

Liebert® MultiLink® Response to UPS Events—Typical Sequence

Timer . . .

. . . shows seconds remaining until operating system is shut down.

Cancel Shutdown Pause Shutdown

Low Battery

The Low Battery event functions as a safety net, prompting an orderly shutdown of the operating system before power is lost. The Low Battery event will override a longer on-battery timer. Timers for this event typically are set for much shorter times than for other UPS-related events.

When Liebert

1. It displays a UPS Alert.

2. If the Command action (available in Liebert MultiLink Advanced only) is enabled:

• A timer starts that may lead to executing a command that the user or System Administrator

• If this timer expires—the duration specified during configuration—the script is executed.

• To cancel the Command action manually, open the MultiLink Viewer, select the Event

3. If the Shutdown action is enabled:

• A shutdown timer begins when Low Battery occurs. The timer’s duration is specified during

• If this timer expires before the canceling event UPS Output Returned From Battery

• Liebert MultiLink notifies the user that a shutdown is impending.

• When two minutes remain on the shutdown timer, the MultiLink Countdown to

MultiLink® detects a Low Battery event:

has written to perform site-specific operations for applications that have command-line options.

Configuration tab and remove the check mark (✔) from the Enable Command Action box. Click on MultiLink, then on Save.

configuration.

occurs, the operating system is shut down.

Shutdown box opens.

• Clicking on Cancel Shutdown overrides the configuration settings and prevents the operating system from being shut down. A dialog box asks for confirmation before the shutdown is canceled.

Uninstalling Liebert® MultiLink® from Your System

11.0 UNINSTALLING LIEBERT® MULTILINK® FROM YOUR SYSTEM

To remove Liebert MultiLink from your network, run the uninstall program that came with Liebert MultiLink. For details, see Appendix A - Operating System Details.

Liebert Software Program License Agreement

12.0 LIEBERT SOFTWARE PROGRAM LICENSE AGREEMENT

LIEBERT® MULTILINK® SOFTWARE LICENSE AGREEMENT

This MultiLink Liebert Corporation, an Ohio, United States of America, corporation, (“Liebert”). Liebert's MultiLink software, including enhancements, upgrades, and any future releases is made available exclusively for use with Liebert products (“Products”). The foregoing, including any accompanying program(s), documentation, images, animation, and text incorporated therein, (collectively “Software”), is provided solely for commercial and industrial use under the license terms specified herein. READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ATTEMPTING TO DOWNLOAD, INSTALL, OR USE THE SOFTWARE. BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS DO NOT DOWNLOAD, INSTALL OR USE THE SOFTWARE. IN SUCH A CIRCUMSTANCE, THE SOFTWARE MAY BE RETURNED WITHIN THIRTY (30) DAYS OF YOUR RECEIPT FOR A FULL SOFTWARE REFUND. YOU REPRESENT THAT YOU (I) ARE NOT LOCATED IN, UNDER THE CONTROL OF, OR A NATIONAL RESIDENT OF ANY COUNTRY TO WHICH THE UNITED STATES HAS EMBARGOED GOODS, (II) ARE NOT ON THE U.S. TREASURY DEPARTMENT'S LIST OF SPECIALLY DESIGNATED NATIONALS, (III) ARE NOT ON THE U.S. COMMERCE DEPARTMENT'S LIST OF DENIED PERSONS OR (IV) ARE NOT OTHERWISE PROHIBITED BY U.S. LAW FROM RECEIVING OR USING THE SOFTWARE (COLLECTIVELY “EXPORT RESTRICTIONS”). IF YOU DO NOT HAVE AUTHORITY TO ACCEPT THIS AGREEMENT FOR YOUR ORGANIZATION, IT IS YOUR OBLIGATION TO ENSURE THAT AN AUTHORIZED INDIVIDUAL MAKES THE DETERMINATION THAT YOUR ORGANIZATION IS NOT SUBJECT TO THE ABOVE EXPORT RESTRICTIONS PRIOR TO DOWNLOADING, INSTALLING, OR USING THE SOFTWARE.

Software License Agreement (“Agreement”) is a legal agreement between you and

COPYRIGHT: This Software is the proprietary property of Liebert and is protected by United States copyright laws, other applicable copyright laws, and international treaty provisions. Title and ownership of all copyrights to the Software remain in Liebert or third parties. Accordingly, your rights to use, copy and modify the Software are strictly limited to the specific rights provided in this Agreement or as may otherwise be required by applicable copyright law.

GRANT OF RIGHTS: Liebert grants a non-exclusive, non-transferable license to you to install and use the Software solely for use with Products and in accordance with these license terms provided, however, that you warrant and represent that you will not use this software in violation of applicable laws and regulations or where such use detrimentally affects Liebert’s rights in the Software or subjects Liebert to liability. You assume responsibility for the selection of the Software to achieve your intended results, and for the installation, use, and the results obtained from the Software. Software key(s) are available under the terms of this Agreement, upon payment of any applicable license fee(s), to incorporate special features such as (a) sending shutdown signals over a network to other computers and (b) remote network administration. A separate license fee is required for each computer where such software key(s) are utilized. By use of the Software, you agree that Liebert may, at its option, perform an audit of your usage of the Software to determine the number of computers and Products that are using the Software and applicable software key(s).

TERMINATION OF LICENSE: Your license is automatically terminated if you:

(1) use the Software with anything other than Products, (2) attempt to copy or reconstruct any part of the object code, source code, or algorithms, (3) provide, disclose, sell, rent, lease, license, sublicense, transfer or assign the Software to any third party, (4) attempt to decompile, disassemble or reverse engineer the Software, in whole or in part, or otherwise attempt to derive the source code of the Software, (5) use the Software in excess of the licensed coverage purchased, (6) write or develop any derivative software or any other software program based upon the Software, (7) modify or alter the Software or (8) fail to comply with other license terms. You may elect to terminate this license at any time by destroying the Software together with all copies and any portions thereof in any form.

LIMITED WARRANTY: Liebert represents that it has the right and authority to grant the license herein. Liebert warrants solely to you for a period of thirty (30) days from the date of Liebert shipment that the distribution media (if supplied) on which the Software is furnished under normal use will be free from defects and material and workmanship and the Software will substantially conform to Liebert published documentation. EXCEPT FOR THE ABOVE EXPRESS WARRANTIES,

Liebert Software Program License Agreement

THIS SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR INTENDED PURPOSE. LIEBERT DOES NOT WARRANT THAT THE SOFTWARE FUNCTIONS WILL MEET YOUR REQUIREMENTS OR THAT THE SOFTWARE WILL OPERATE UNINTERRUPTED OR ERROR FREE.

LIMITATION OF REMEDIES/DAMAGES:

(A) Liebert's entire liability and your exclusive remedy arising from use or inability to use the Software is:

(1) The replacement of any distribution media not meeting Liebert's warranty, or

(2) If Liebert is unable to provide you a replacement that conforms to Liebert's warranty, to refund

the purchase price.

(B) IN NO EVENT WILL LIEBERT BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOSS OF USE, OR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL OR OTHER ECONOMIC DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF THESE DAMAGES. YOU ACKNOWLEDGE THAT THIS LICENSE REFLECTS THIS ALLOCATION OF RISK.

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software is developed at private expense and is provided with “Restricted Rights.” Use, duplication, or disclosure by the United States Government is subject to restrictions set forth in the Federal Acquisition Regulations and its Supplements. The manufacturer is Liebert Corporation, 1050 Dearborn Drive, Columbus, Ohio 43085.

ASSIGNMENT: You may not sublicense, assign, or otherwise transfer this license of the Software without the prior written consent of Liebert. Any such transfer of rights, duties, or obligations is void.

EXPORT RESTRICTIONS: You may not export the Software in violation of applicable export laws and regulations of the applicable countries. You agree to comply with all laws, regulations, decrees and orders of the United States of America that restrict the exportation (or re-exportation) of the Software to other countries, including, without limitation, the U.S. Export Administration Regulations.

UPDATE POLICY: Liebert may create, from time to time, updated versions of the Software. Liebert reserves the right to make changes to or improvements in any aspect of the Software at any time without prior notice to you and without an obligation to supply such changed and/or improved Software to you.

COMPLETE AGREEMENT/GOVERNING LAW/VENUE: This Software license agreement comprises the final and complete agreement between the parties. No person is authorized to change or modify this Agreement except an executive officer of Liebert Corporation and then only in writing. The laws of the United States and the State of Ohio shall apply to this Agreement and its interpretation without reference to choice or conflict of laws principles. Liebert and you hereby irrevocably submit to the personal and subject matter jurisdiction of any State of Ohio or federal court sitting in Columbus, Ohio, in any action or proceeding arising from or relating to this MultiLink

Software License Agreement.

MultiLink

Software License revision January 10, 2003

APPENDIX A-OPERATING SYSTEM DETAILS

For details on your operating system, see:

Operating System Refer to:

™

HP-UX

Microsoft® Windows

Oracle™Solaris

Linux

Hewlett Packard

IBM®AIX

NOTE

These requirements should be adequate for the simplest Liebert single workstation connected to a UPS by serial port connection (see Figure 1). More complex configurations may require additional processor speed, disk space or RAM—especially if you plan to use Liebert MultiLink on a network with multiple copies of Liebert MultiLink communicating with one another.

Operating System Details

A.1 - Windows

A.3 - Oracle®Solaris

™

A.4 - OpenSolaris x86

A.5 - Linux

A.6 - Hewlett Packard®HP-UX

A.7 - IBM®AIX

™

MultiLink® installation—a

™

Operating System Details

A.1 WINDOWS

A.1.1 Platform-Specific Requirements

In addition to the general requirements listed in 3.0 - What is Required to Use Liebert® MultiLink

• Windows 7, XP, Vista, Server 2003 or Server 2008

• x86/x86-64 processor

• Memory requirements

• A display adapter configured for at least 256 colors

• A mouse or other pointing device

• TCP/IP network protocol

?, prospective Liebert MultiLink users must also have these minimal requirements:

• 1 GB of RAM—Windows 7, Windows Vista, Server 2008

• 512 MB of RAM—Server 2003, XP Professional

A.1.2 Installation Notes

Pre-Installation Checklist

1. If you are not using an SNMP hardware card with your UPS, then Liebert MultiLink can use its default port settings of 3029/3027, and there is no need to disable the SNMP service.

If you are using an SNMP hardware card with your UPS, there can be a conflict with the SNMP ports used. Liebert MultiLink must take ownership of ports 162/161 to communicate with the SNMP-enabled UPS. In this case, the Windows SNMP services (if running) will cause a conflict. If you are using an SNMP hardware card, you must disable the SNMP services. To check these services:

• Run the Computer Management application by pressing the Start button, then clicking on Programs, Administrative Tools, and finally Computer Management.

•Expand the Services and Applications item in the tree and then click on Services.

If the services named SNMP Service and SNMP Trap Service are not present or are shown as not running (blank status) and Disabled, you may proceed. Otherwise, these services must be stopped and/or disabled before you can install Liebert MultiLink.

2. Installation requires Administrative privileges.

Serial Port Selection

The preconfigured serial ports are COM1 through COM4. You may select one of these or enter another as appropriate.

Operating System Details

Appearance in window with status of Started shows Liebert MultiLink service is running

A.1.3 Notes on Running Liebert® MultiLink

Starting Liebert MultiLink Applications

During installation, a shortcut for the MultiLink Viewer is created in the Programs folder in the Start menu of the user performing the installation.

To execute the program, click on the Start button, then on Programs and finally on the MultiLink Viewer shortcut.

Verify Liebert MultiLink is Running

When operating properly, Liebert MultiLink is running constantly in the background. To verify that it is doing so:

• Right-click on My Computer to open a pop-up menu, then click on Manage to open the Computer Management window as shown below. In that window, click on Services and

Applications, then on Services. If the Liebert MultiLink service is running, Liebert MultiLink appears in the list with a status of Started.

Identifying a Computer’s IP address

There are several ways to determine a computer’s IP address. Use the one you are familiar with or the applicable method below.

1. Start a Command Prompt window.

2. At the prompt enter:

ipconfig /all | more

3. Execute the command by pressing the Enter key.

4. The screen will display the IP address. If the computer has more than one network adapter, the IP address will be the numbers associated with the active Network Interface Card.

Operating System Details

A.1.4 Uninstalling Liebert® MultiLink

To remove the Liebert MultiLink software from your computer, use the Control Panel’s Add or Remove Programs applet:

• Close the MultiLink Viewer—the uninstall process will fail if the Viewer is open.

• Click on the Start button, then on Control Panel.

•Double-click Add or Remove Programs in the Control Panel.

• Highlight Liebert MultiLink in the Add or Remove Programs window, then click the Change/ Remove button. This opens the following window.

•Click the Uninstall button.

• A message asks you to confirm that you want to uninstall the software. Click Yes to begin removing the software.

• A message box appears when the process is completed.

The uninstall process stops the Liebert MultiLink service and removes all Liebert MultiLink files from the hard drive.

Operating System Details

Virtual Server

Guest Operating Systems

Liebert MultiLink Advanced will be installed here.

A.2 VMWARE SERVER SHUTDOWN—LIEBERT® MULTILINK™ ADVANCED FOR

WINDOWS® ONLY

Liebert MultiLink Advanced can be configured to carry out a graceful shut down of VMware ESXi Hypervisor servers.

Such systems consist of a computer and guest operating systems, known as virtual servers. See below.

System Requirements

MultiLink System

• Windows operating system supported by MultiLink Advanced version 4.2 or greater

• MultiLink Advanced 4.2 or greater installed on a separate physical machine other than a guest OS on a VMware server

• Microsoft Windows PowerShell v2.0 or later

• VMware vSphere PowerCLI v5.0 or later

• MultiLink communicating with the UPS

• PowerShell script must be set to as a trusted certificate

Virtual Server

• VMware ESXi v4.1 or v5.0 Hypervisor server

• vSphere license (system) installed

• VMware tools installed on each guest OS

• Login to vSphere with root privilege

Operating System Details

Install Liebert MultiLink Advanced 4.2 or greater on a computer - not on a guest operating system

Installation and Setup

The following installation and setup directions are the recommended setup for a typical installation. The steps listed below provide details for installation by an installer with a working understanding and knowledge of Microsoft Windows and VMware ESXi. See README_VM.txt for detailed information about setting up and configuring a virtual server shutdown. The Liebert MultiLink Windows installation placed the file in Liebert MultiLink’s installation directory.

1. Install Liebert MultiLink Advanced 4.2 or greater on a physical machine (not on a guest OS on a virtual server). This will be the Liebert MultiLink System.

2. Verify that Liebert MultiLink is communicating with the UPS.

3. On the Liebert MultiLink System, install Microsoft Windows PowerShell v2.0. This is a standard component in the Windows 7, Windows Server 2008 R2, and later operating systems although it is an optional feature that may need to be added to your machine. Computers running Windows XP and Vista may be upgraded by downloading and installing the Windows Management Framework. For more information on this, see http://support.microsoft.com/kb/968929.

4. Install VMware vSphere PowerCLI on the MultiLink computer. The PowerCLI distributions may be downloaded from the VMware Download Center.

5. On the Liebert MultiLink System, start a Windows PowerShell command window. A shortcut for this may be found at Start>Programs>Accessories>Windows PowerShell.

a. Change the PowerShell script execution policy to RemoteSigned to permit running scripts on

this machine. For security, Liebert has provided a signed script for this purpose so the execution policy may be set to something other than Restricted (the default).

b. Run the following command in the Windows PowerShell command window:

Set-ExecutionPolicy RemoteSigned

c. For more information about this policy, use the Get-Help about_Signing command.

6. On each virtual server, configure a user who is a member of the root group for Liebert MultiLink to use for shutting down that server. You will later need to configure the same user name and password within Liebert MultiLink.

7. Each guest operating system that Liebert MultiLink should shut down should have the appropriate VMware Tools installed. If these are present, Liebert MultiLink will perform a normal shutdown of the guest OS on that VMware Server. If VMware Tools is not installed in a particular guest OS, Liebert MultiLink will perform a forced shutdown of that guest operating system.

Operating System Details

8. In the MultiLink Viewer, under the Configure menu option, select Virtual Servers and then click Add… to add virtual servers.

9. Enter the following information for each virtual server that Liebert MultiLink will shut down:

• Name—A descriptive name of the server

• Type—Type of virtual server, for example, VMware

• Hostname or IP Address

• Login Name—virtual server user, must be a member of the root group in the VMware Server

• Server Password

• Guest Shutdown Wait Time—This box sets the maximum amount of time the shutdown action will wait for all applications to close before the shutdown will be initiated. Individual system requirements may require extending this timer.

10. Repeat the Virtual Server configuration for each virtual server that Liebert MultiLink will shutdown (maximum of 10 servers).

Operating System Details

Put a checkmark (✔) in the Enable Virtual Server Action box for events that should cause a shutdown

Select the time for Liebert MultiLink to delay between an event’s occurrence and starting the shutdown of the virtual servers

11. Select Event Configuration for the event source in MultiLink.

12. Put a checkmark (✔)in Enable Virtual Server Action for each Event that a shutdown should be performed for.

13. Use the Virtual Servers for Shutdown Delay to set the time between an event’s occurence and when Liebert MultiLink begins shutting down the virtual servers.

14. Make sure the operating system shutdown delay for the shutdown event is set with enough of a delay to allow the shutdown of the guest operating systems of the virtual servers.

15. Save settings, click on the MultiLink menu at the top of the window, then click on Save Event Configuration.

Finish any additional configurations in Liebert MultiLink.

Schedule a time to place the UPS on battery and test the entire Liebert MultiLink system to verify the shutdown of the VMware servers.

Operating System Details

A.3 ORACLE®SOLARIS

™

A.3.1 Platform-Specific Requirements

In addition to the general requirements listed in 3.0 - What is Required to Use Liebert® MultiLink

• Oracle Solaris version 9, 10 or 11 on an UltraSPARC processor

• Appropriate patches applied to operating system. For patches required to run Java 1.6, see:

• 100 MB of free disk space (during installation, the /tmp partition must have 150 MB free)

• 512 MB of RAM

• Common Desktop Environment or Oracle OpenWindows (X Window System)

• A mouse or other pointing device

• TCP/IP network protocol

?, prospective Liebert MultiLink users must also have these minimal requirements:

http://www.oracle.com/technetwork/server-storage/solaris11/downloads/index.html

A.3.2 Installation Notes

Pre-Installation Checklist

Comply with the following requirements, then return to 5.1 - Before Installing Liebert MultiLink.

1. During installation you must be logged in as “root.”

2. If using a serial port connection to the UPS, use the pmadm utility to disable ttymon from monitoring the port. To disable ttymon, you must perform the following command:

pmadm -l

This command lists the PMTAG and SVCTAG for each port. You will substitute the values of these tags in the following command:

pmadm -d -p {PMTAG} -s {SVCTAG}

3. If you are using an SNMP card, check for SNMP daemons. Execute the command

ps -ef | grep -i snmp. If the processes snmpdx or snmpdm are running, they must be disabled

before you can install Liebert MultiLink. If you are not using an SNMP hardware card with your UPS, then Liebert MultiLink can use its

default port settings of 3029/3027, and there is no need to disable the SNMP daemons.

4. Make sure the Liebert MultiLink distribution file has execute permission ( then execute it.

chmod +x <file>),

Alternate to /tmp during installation

If you do not have enough disk space in the /tmp partition to meet the requirement specified in A.3.1 - Platform-Specific Requirements, you may specify an alternate location when starting the installation. For example, to use /home/tmp, start the install with the following command:

./ML_40_001_Solaris.bin /home/tmp

Serial Port Selection

The preconfigured serial ports are /dev/term/a and /dev/term/b. You may select one of these or enter another as appropriate.

Post-Installation Notes

The Liebert MultiLink installation program places the script LiebertM in the /etc/init.d directory. It also creates K30LiebertM and S90LiebertM links in the

A.3.3 Notes on Running Liebert MultiLink

If running the Common Desktop Environment (CDE), all users meant to receive pop-up messages must allow access to their desktop. This can be accomplished by adding the following command to a common logon script (e.g., /etc/profile)—see the CDE documentation or xhost man page for more information about the desktop security mechanism:

/usr/openwin/bin/xhost +`hostname`

Note: The characters surrounding hostname are the grave accent (`) that is usually found on the same keyboard key as the tilde (

~).

/etc/rc1.d and /etc/rc2.d directories.

SolaHD Product Manual: MultiLINK Configurator Software 4.2 Manuals & Guides

Specifications and Main Features

Frequently Asked Questions

User Manual

How Do You Contact Emerson for Technical Support?

1.0 WHAT IS LIEBERT® MULTILINK®?

1.1 How Does Liebert MultiLink Work?

Typical sequence

2.0 WHO CAN BENEFIT FROM LIEBERT® MULTILINK®?

2.1 Configurations

2.2 Connections

2.3 Platforms

2.4 Multiple Languages

3.0 WHAT IS REQUIRED TO USE LIEBERT® MULTILINK®?

3.1 Connecting host computer, UPS and targeted clients

3.1.1 MultiLink Basic Notification Source

3.1.2 Contact Closure

3.1.3 USB, Serial or SNMP Connection

3.1.4 Connection Methods Available by Liebert UPS Model

Table 1 Communications Method by UPS Model

The prospective user must have:

Before beginning installation:

3.3 Advanced Features

4.0 LIEBERT® MULTILINK® CONFIGURATIONS

4.1 Cable Connection

Figure 1 Direct cable connection

Figure 2 UPS connected by cable to one computer on network

4.2 SNMP Connection

Figure 3 UPS with SNMP card on network

4.3 Virtual Servers

5.0 INSTALLING THE SOFTWARE

5.1 Before Installing Liebert MultiLink

5.1.1 Upgrading or Reinstalling Liebert MultiLink

5.1.2 Multiple Installations

5.1.3 Determine Type of Connection to Define During Installation

Table 2 Setting up a connection - during or after installation

5.2 Beginning the Installation

Installation on a Single Computer (or Initial Installation)

Subsequent Installations

5.2.1 Specify Installation Directory

Upgrade or Reinstallation

5.2.2 Specify the Method of Monitoring the UPS

5.2.3 Define Serial Port Connection

5.2.4 Define USB Port Connection

5.2.5 Define Network Connection

5.2.6 Restrict or Allow Access to Configuration Settings

5.3 Reviewing Settings and Installing the Software

5.4 Checking Permissions for Multiple Users, if Needed

5.5 Starting the MultiLink Viewer

6.0 OVERVIEW - MULTILINK VIEWER

6.1 Liebert® MultiLink® Features

Table 3 Features Available by Connection Type

6.2 Viewer Tabs

Table 4 Viewer Tabs - Summary

6.3 Viewer Menus

Table 5 Viewer Menu Options - Summary

6.4 Notifications

6.5 Status Icons

Table 6 Status ic o n s

7.0 VIEWING UPS STATUS

Table 7 Viewer Tabs - Checking the UPS Status and Event Log

7.1 Checking UPS Status—Overview Tab

7.1.1 Viewing Status With a Web Browser

7.2 Checking UPS Status—Event Log Tab

8.0 CONFIGURING LIEBERT® MULTILINK® FOR YOUR SYSTEM

Table 8 Viewer Menu and Tab Options - Configuring the Software

8.1 Using MultiLink Menu Items

8.1.1 MultiLink Menu - Save Event Configuration

8.1.2 MultiLink Menu - Service

8.1.3 MultiLink Menu - Exit

8.2 Renaming a UPS

8.3 Configuring the UPS Properties—Overview Tab

8.3.1 Start Browser

8.3.2 Review the UPS Control Options

8.3.3 Properties - Setup Tab

Contact Closure and Serial UPS

USB Device

SNMP connections

MultiLink Basic Notification Source

(All connection types)