Sola 320, 0320-0400A, 0320-0750A, 0320-1000A Installation And Operation Manual

A bp Company

The Answer in Power Protection

SOLA# 320opman

© Copyright 1997.

All rights reserved.

ups 320

Installation and

Operation Manual

Save these instructions!

This manual contains important

instructions that should

be followed during installation and

maintenance of the UPS.

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ups 320

This manual contains important instructions for your SOLA 320
UPS that should be followed during installation and maintenance
of the UPS and batteries.

The installation and use of this product must comply with all
national, federal, state, municipal, or local codes that apply. For
assistance, call your local SOLA agent or SOLA Customer Serive
Office.

If the SOLA 320 UPS unit has been damaged during shipment,
call your vendor immediately.

i

!

CAUTION!

Whenever the unit’s On/Off switch is “On”, there may be
dangerous voltage present at the unit’s outlets. This is
true because the unit’s battery supplies power even if the
unit is not plugged into the wall outlet. The unit contains
dangerous voltages.

To reduce the risk of electric shock, intall the SOLA 320
UPS in a temperature controlled and humidity controlled
indoor area free of conductive contaminants.

The power supply cord is intended to serve as the
disconnect device. The socket-outlet shall be near the
equipment and shall be easily accessible.

All servicing of this equipment must be performed by
qualified service personnel.

Before maintenance or repair, all connections must be
removed. Before maintenance, repair or shipment, the
unit must be completely switched off and unplugged or
disconnected.

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Table of Contents

Starting the Unit ..............................................2

SOLA 320 UPS Features ....................................3

Unit Identification ..............................................4

Symbols, LEDs and Audible Beeps .....................5

Troubleshooting ..............................................6

Replacing the Fuse .............................................7

Replacing the Batteries ....................................... 8

Communication Port ......................................... 11

Specifications ............................................ 12

Warranty ............................................ 13

SOLA Offices ............................................ 16

Trademarks

Windows is a registered trademark of Microsoft Corporation.

All other brand and product names are trademarks or registered
trademarks of their respective holders

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Quick Startup

1 Connect the input cord to the back of the unit. Plug the unit

into a wall outlet.

2 Let the unit charge the battery for 8 hours. You may use the

unit while the battery charges. However, the battery backup
runtime will be reduced until the battery is fully charged.

3 Press the On/Off switch to turn the unit on. The unit will beep,

all of the front panel LEDs will light for a moment, the unit will
beep again, the yellow battery light will light and then the
green line LED will come on. The green line LED should
remain on. If not, see the Troubleshooting section on page 6.

4 Switch off the load equipment and plug it into the outlets on

the back of the SOLA 320 UPS.
5 Switch on the load equipment one piece at a time.
6 The Telephone/Network Surge Protection jacks will protect

equipment (phone, fax,

modem, or 10BASE-T

network connection) that

utilizes an RJ-11 or RJ-45

connection. Plug the single

telephone line or 10BASE-

T network connection into

the surge protection jacks

on the back of the SOLA

320 UPS. Use a phone

jumper cable and your

existing cable to connect

your equipment. Network

cabling is not provided. This connection is optional. It is not

needed to use the SOLA 320 UPS.

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Quick Startup (cont.)

7 Please fill out the warranty registration card and return it to

your local SOLA office.

Installing CheckUPS II Software

Turn off the UPS and the computer to be protected. Connect the

end of the communication cable labelled “UPS” into the commu-

nication port of the UPS. Connect the other end to a free serial

port (DB9S female) on your computer. Turn the UPS power on

and then restart the computer.

Note: These instructions assume D: is your CD-ROM drive. If

not, substitute the appropriate drive letter for D:.

Windows ‘95 Plug and Play Installation

If a dialog box appears during Windows ‘95 startup announcing

that the program has found a SOLA 320 UPS, you may follow the

steps below for quick CheckUPS II installation.

When Windows ‘95 displays the New Hardware Found dialog

box, select the Driver from disk provided by hardware manufac-

turer option, and click the OK button.

When the Install from Disk dialog box is displayed, insert the

CheckUPS II CD-ROM into your drive and click on Browse.

Under Drives, select d: (or whichever drive letter describes your

CD-ROM drive).

Make sure that the File name abestups.inf is selected and click

on OK.

Upon returning to the Install from Disk screeen, click on OK to

start the installation.

Follow the on-screen instructions to complete the Windows ‘95

installation of CheckUPS II.

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SOLA 320 UPS Features

The SOLA SOLA 320 UPS system provides protection against

power problems, including power outages, brownouts, and

sudden increases in power. It also provides spike suppression

and line noise filtering to protect your equipment. Front panel

LEDs and an audible alarm keep you aware of the unit’s status.

Use the table below and the drawings on page 4 to familiarize

yourself with the unit.

Model 0320-0400A 0320-0750A 0320-1000A

VA Rating 400 750 1000

Input Voltage Range, On Line 191 VAC + 5% - 278 VAC + 5%

Input Line Cord (provided)

10 amp 3 flat pin Australian Male connector and

a Female IEC-320 plug

Output Voltage Regulation, On
Line and On Battery

230 VAC + 10% - 207 VAC -253 VAC

Output Receptacles

(2) Australian

10 amp

(4) Australian 10 amp

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Unit Identification

1. Symbols and LEDs (See Table 1) 5. Telephone/Network Surge Protection

2. Alarm Silence Button 6. Output Receptacles

3. On/Off Button 7. Input Connector

4. DB9 Communication Port 8. Fuse

9. Circuit Breaker

USE ONLY WITH A 250V FUSE

5

6

Back Panel 400VA

™

400

ups 320

Front Panel 400VA

™

ups 320

Front Panel 750 &

1000VA

Back Panel 750 &

1000VA

1

2
3

4

7

8

1
2
3

4

5

6

9

7

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Symbols, LEDs and Audible Beeps

The front panel LEDs and an audible beep indicate the unit
status. The unit sounds a series of beeps every five seconds
whenever the unit is on battery power or an alarm is present. See
Table 2.

Table 1: Symbols and LEDs

Table 2: Audible Beeps

To silence an alarm, press the key on the front panel. The beep will stop, but the alarm light will stay on.
NOTE: Silencing the alarm does not solve the problem that caused it. Refer to Tables 2 & 3.

Symbols and LEDs What it Means

AC LINE(Green)

Steady: Acceptable input power is
present. The unit is running on line
power.
Off: No input power is present or

the unit is switched off.

LINE CORRECTION (Green)

The unit is boosting or bucking utility
power.
Boost - Automatically increases low input
power to prevent the unit from switching

to battery.
Buck - Automatically decreases high
input power to prevent the unit from
switching to battery.

BATTERY MODE (Yellow)

The unit is running on battery power.

OVERLOAD (Red)

Output Overload : Refer to Tables 2 & 3

WARNING (Red)

Replace the battery or UPS Fault. Refer

to Tables 2 & 3.

Number of Beeps What it Means

1 Line Loss : The unit is on battery power. See

Table 3 for more information.

2 Low Battery Alarm : The unit was running on

battery power and shut down due to very low
battery voltage. The unit will restart
automatically when acceptable power returns.

3 Replace the Battery: The battery needs to be

replaced. See "Replacing the Batteries" on
Page 10.

Continuous 1) Output Overload :Too much load equipment

2) Starting Fault: Input voltage out of range
when unit is turned on.

3) Output Short Circuit:

Continuous UPS Fault : UPS Internal Failure

+

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Troubleshooting

If you have a question or problem, the troubleshooting table may
help. (See Table 3.) If you need assistance, phone SOLA’s
Worldwide Service or your local SOLA office. Please have the
model number and serial number (located on the rear of the unit)
available.

If the unit must be returned, SOLA will give you a Return Materi­als Authorization (RMA) number. Phone SOLA for an RMA
number before returning the unit for any reason.

Table 2: Audible Beeps

Problem Possible Reasons What To Do

Yellow BATTERY LED
on, green LINE LED off,
one beep every five
seconds

1. Utility power outage.

2. Loose plug.

3. Blown Fuse

4. Power cord failure.

1. Wait for power to
return.

2. Make sure both ends
of power cord are
secure.

3. Replace the fuse or
reset the circuit breaker.
See "Replacing the
Fuse" on Page 9.

4. Phone SOLA Service.

Yellow BATTERY LED
on, green LINE LED off,
two beeps every five
seconds

Very low battery voltage. Plug the unit into a

working wall outlet for at
least 8 hours to allow the
batteries to charge. The
green LINE LED will
switch on when power
returns. If after 8 hours of
recharging, yellow
BATTERY LED does not

turn off, phone SOLA
Service.

Green LINE LED on,
Red WARNING LED on,
three beeps every five
seconds.

Unit has failed the
battery test.

Turn the unit off and
back on to reset the
Replace Battery alarm
and LEDs. Replace the
battery. See "Replacing

the Battery" on Page 10.

Red OVERLOAD LED
on, continuous beep.

The power required by
the equipment is too

high.

1. Remove load
equipment.

2. Reduce load level
until the beeping stops.

Red WARNING LED on,
continuous beep.

1. Output short circuit.

2. UPS Fault

1. Remove load and
reset UPS.

2. Phone SOLA Service

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Replacing the Fuse

To replace the fuse, follow the steps below. The back panel
drawings on page 3 show the location of the fuse holder.

1 All Models: Switch off and unplug the protected load

equipment before you switch off the SOLA 320 UPS unit.
400VA Models and 750U and 1000U Models: Disconnect
the UPS power cord from the back of the unit.
750E and 1000E Models: These units have a circuit
breaker. Press and reset the circuit breaker. Continue with
step 7.

2 The new fuse must be the size and type listed on the label

below the fuse holder.

3 400VA and 750U and 1000U Models: The top of the fuse

holder has a small notch. Gently pry the fuse holder out of
the unit.

4 400VA Models and 750U and 1000U Models: One spare

fuse is provided in the fuse holder. If the spare fuse has
been used, call SOLA’s Worldwide Service to order a
new fuse. Push the spare fuse out of the holder. Remove
and discard the old fuse and put the new fuse in its place.

5 400VA Models and 750U and 1000U Models: Push the

fuse holder back into the unit until it clicks into place.

6 400VA Models and 750U and 1000U Models: Reconnect

the UPS power cord to the back of the SOLA 320 UPS.
Switch on the unit.

7 All Models: Plug the load equipment back into the unit.

Switch on the load equipment one piece at a time.

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Replacing the Batteries

400 VA Models

1 Phone SOLA’s Worldwide Service to order a

replacement battery. It must be the same type and rating of
the original battery.

2 Switch off and unplug the protected load equipment

from the SOLA 320 UPS unit. Turn off the
SOLA 320 UPS. Disconnect the line cord
from the SOLA 320 UPS.

3 On the bottom of the SOLA 320 UPS, remove the Phillips

screw at the top of the battery door and slide the

door off.

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Replacing the Batteries (cont.)

4 Use the flap attached to the battery to lift it out of the unit.
5 Disconnect the battery cables from the old battery.
6 Connect the battery cables to the new battery; red to

positive (+), black to negative (-). Carefully install the
battery back into the SOLA 320 UPS.

7 Slide the battery door back into place and secure with the

Phillips screw removed in step 3.

8 Reconnect the line cord to the SOLA 320 UPS unit and
turn the unit on.

9 Reconnect the load equipment.
10 Switch on the protected load equipment one piece at a

time.

750 VA and 1000 VA Models

1 Phone SOLA’s Worldwide Service to order a replace

ment battery pack. It must be the same type and rating of

the original batteries.

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2 Switch off and unplug the protected load equipment from

before you switch off the SOLA 320 UPS. Unplug the

SOLA 320 UPS unit.

Replacing the Batteries (cont.)

3 Carefully pry the front cover from the unit. Place the front

cover, with the LED panel and ribbon cable

attached, on top of the unit so it is out of your way while
replacing the batteries.

4 Remove the two screws from the interior panel to gain

access to the batteries.

5 Pull the batteries out of the unit by using the flap attached
to the batteries.

6 Disconnect the cables from the used battery pack. Dispose

of the old batteries properly.

7 Reconnect the cables to the new battery pack, red to

positive (+), black to negative (-), and slide them into the
unit.

8 Use the two screws removed in Step 4 to attach the interior

panel.

9 Carefully snap the front cover, with the attached LED panel

and ribbon cable, back onto the unit.

11 Plug in the SOLA 320 UPS. Switch on the unit, plug in the

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load equipment and switch on the load equipment

one piece at a time.

Communication Port

The SOLA 320 UPS is plug-and-play compatible with Windows

95.
The SOLA 320 UPS comes equipped with CheckUPS II

management software. An interface cable for the following
systems is provided.

SCO UNIX/XENIX UNIX and Compatible Systems OS/2
Windows 3.X, 95 and NT Novell NetWare

SOLA offers interface kits that allow you to connect many other
computer systems to the SOLA 320 UPS’s communication port.
For the following computer systems, or specific information on
SOLA interface kits, call SOLA’s Worldwide Service or your local
SOLA dealer.

Banyan VINES IBM RS/6000 AIX IBM AS/400 special
Lantastic v4.0 LAN Manager/Server v2.0

Pinouts

Pin 1 Shutdown: A +12 VDC signal held for 5 seconds on this pin while the unit
is on battery shuts down the unit 120 seconds later. The unit restarts after a
10-second delay when acceptable line power is restored.

Pin 2 Not used.
Pin 3 Inverter Normally Open Contact: Closes when the unit is on battery

power.

Pin 4 Common: Signal ground for all interface signals and contacts.
Pin 5 Low Runtime Normally Open Contact: Closes when battery runtime is

low.

Pin 6 Inverter Normally Closed Contact: Opens when the unit is on battery

power.

Pin 7 No Connection.
Pin 8 No connection.

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Pin 9 Chassis Ground.
Contacts consist of open collector circuits capable of switching up to +30 VDC 6 mA

resistive load.

Specifications

Line Transient Protection: Passes ANSI/IEEE C62.41 Category A,

let-through voltage (as percentage of
peak voltage) < 1.6%.

Safety Compliance: Model U: UL listed to UL1778, UL listed

to CAN/CSA C22.2 No. 107.1 M91.
Model E: TÜV Certified.

EMC Compliance: Model U: FCC-B.

Model E: Vfg 243-91/46-92 B, EN55022,
CEMark Self-certified to: CE Marking Directive 93/68/EEC, Low
Voltage Directive 73/23/EEC
Noise (RF) Suppression: Full-time EMI/RFI filtering.
Efficiency: > 90% on line.
Capacity VA/Watts: 400VA / 250W; 750VA / 490W; 1000VA/

630W.
Frequency: 50/60 Hz auto-sensing 57 - 63 Hz (60

Hz); 47- 53 Hz (50 Hz) (50/60 Hz ± 1 Hz
on battery.)
Typical Runtime (minutes): 400VA: Full load: 4 min.; Half load: 15

min.

750/1000VA: Full load 5 min.; Half load

12 min.
Transfer Time: 4 ms typical.
Telephone line surge suppression: per Bellcore 1089: 1.2/50msec waveform,

± 2kV peak, Compliant to UL497A.
Battery: Sealed, maintenance-free, valve­regulated, UL 924 recognized.

400U Models: One 12 V, 7.0/7.2 AH

battery.

400E Models: One 12 V, 9 AH battery.

750 VA Models: Two 12 V, 7.0/7.2 AH

batteries.

1000VA Models: Three 6 V, 11.0/12.0 AH
batteries.
Overcurrent Protection (on line): 750E/1000E Models: Circuit Breaker

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Specifications (cont.)

Load Compatibility: Can support 100% power factor

corrected, switch-mode power supply

load.
Audible Noise (on line): < 40 dBa at one meter.
Ventilation: Air around the unit must be free of dust,
chemicals, or other materials that corrode orcontaminate. Air must be free to
move around the unit
Operating Temperature: 32 - 104 F (0 - 40 C).
Humidity: 5% - 95% RH (non-condensing).
Dimensions (Height x Width x Length): 400VA: 6 x 4 x 14.25 inches (155 x 100 x
365 mm)

750/1000VA: 8.25 x 6.5 x 14.25 inches

(207 x 163 x 365 mm)
Weight: 400 VA: 17.5 lbs (8 kg);

750 VA: 30 lbs (13.5 kg);

Fuse.

All other models: Fuse - See label on unit
for fuse size and type.
Recharge Time (to 90% of capacity): < 8 hours.

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1000 VA: 37.5 lbs ( 17 kg).

Warranty

This Warranty is subject to Sola's standard Conditions of Sale
which govern all sales of products by Sola Australia Ltd.

1. SOLA products, in general, are warranted against failure due to faulty
materials and/or workmanship for a period of one year from despatch date
(ex Sola store) as per invoice. The Ferroresonant and 95 Series Power
Conditioners have an extended warranty - 3 years from date of despatch.
SOLA Dry Type Transformers also have an extended warranty - 5 years from
date of despatch. All SOLA Single Phase UPS products have an extended
warranty - 2 years from date of despatch. SOLA 4000 3 Phase UPS have an
extended warranty - 2 years from date of despatch.

2. If, within the applicable Warranty period, any Sola product does not meet the
warranty specified above, and the product was installed and operated in
accordance with Australian standards and Sola standard installation
procedures, Sola shall thereupon correct any defects due to faulty materials
and/or workmanship.

3. Any modification made to the product other than those made by Sola or its
authorised representative may cause the Warranty to be void.

4. For units up to 3kVA that are installed as a portable device, the Warranty
covers repair or replacement of defective parts at the factory, or other service
locations as nominated by Sola Australia, provided the unit has been returned
by the user packed adequately to prevent shipping damage, and approval has
been obtained from SOLA Australia Ltd before shipment. All costs associ­ated with the return of the product to Sola Australia are at the customer's
expense.

For hardwired products 3kVA and above, the Warranty covers on site repair
(Metropolitan area, Capital Cities only), during normal working hours, by Sola
technicians or appointed agents. For units installed in remote locations, Sola
Australia may, at its discretion, request the equipment to be recovered and
returned to the factory or other nominated service locations. In this case, it is
the customer's responsibility to pack the equipment adequately to prevent
shipping damages and pay freight charges to the location nominated by Sola
Australia. Approval to return goods must be obtained from SOLA Australia
Ltd before the goods are despatched.

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Warranty (cont.)

5. Units returned for in-warranty repairs, which are found not to be defective, will
be subject to an inspection and handling charge, plus transportation charges.

6. High grade batteries, designed for Uninterruptible Power Supply (UPS)
applications, are supplied by Sola for use with Sola UPS equipment. These
batteries have a finite life expectancy depending on a number of variables,
including rate of discharge, depth of discharge, operating temperature, etc.

7. Providing that the batteries are used within the limits as set out in Sola
Operating Manuals, they are guaranteed for one year, from despatch date as
per invoice.

8. Sola reserves the right to charge for replacement batteries if within the one
year guarantee period replacement batteries are necessary as a result of
misuse or misapplication by the purchaser or end user.

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Service Instruction and Service Locations

Return Policy

Most instances of initial failure to operate properly can be remedied through a
telephone conversation between the user and SOLA. Telephone and fax numbers for
principal SOLA offices are on the back cover of this manual.

If, during the course of your call, it is determined that a product must be returned,
your service representative will provide you with instructions.

All returns to SOLA must have a Return Authority (R/A) Number. The following
information is required to obtain an R/A Number.

1. Sola part number.

2. Serial number.

3. Company name, address, phone number and contact person.

4. Proof of purchase.

5. Special instructions, if any.

6. Description of problem.

Shipments must be made in the original packing container. Damage resulting from
shipment in a non-original container will void this warranty.

For proper handling upon receipt at SOLA, the R/A Number must be clearly placed in
several locations on the outside of the package. SOLA will not be responsible for
damage to returned goods that have not been properly packaged or damage
exceeding normal wear and tear.

For Service in Australiacontact......

1 800 034 401
(Callers outside Melbourne)

or ................

9768 3105

(Melbourne Metro Callers)

Customer Service Office Locations

Adelaide Brisbane Melbourne Perth Sydney

( 08-8347 3622 ( 07-3891 1211 ( 03-9706 5662 ( 08-9478 3511 ( 02-9949 6000
Fax: [phone] Fax: [phone] Fax: [phone] Fax: [phone] Fax: [phone]

Melbourne - Head Office 13 Healey Road, Dandenong, VIC, 3175 ( 61-3-9706 5022 Fax: [phone]
National Service and Repair Centre ( 1 800 034 401 Free Call (except Melb) ( 9768 3105 (Melb only)

SOLA Home Page address .... www.solaaust.com.au

SOLA Australia Ltd

ACN 004 439 178

Reg. No. 6484

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You have purchased a UPS that will provide you with many years of service, protecting your equipment from
surges, sags, and blackouts. This product incorporates the highest quality standards in engineering,
manufacturing and testing, and carries a 2 year warranty against defects in material and workmanship. This
product is backed by over 60 years of pride and integrity. We are sure you will agree, there is no substitute
for a SOLA.

SOLA is one of the Best group of companies
Did you know that SOLA also makes:

• Single Phase UPS systems up to 15kVA

• Three Phase UPS systems to 400kVA

• Parallel Three Phase UPS Systems to 2MVA

• Plug in Power Conditioners to 3kVA

• Hardwired Single Phase Power Conditioners to 22.5kVA

• Constant Voltage Transformers to 7.5kVA

• AC/DC switching and linear Power Supplies

• CVDC Constant Voltage Ferroresonant Power Supplies

• Low Voltage General Purpose Transformers

• Industrial Control Transformers

SOLA/BEST products are available through an extensive distribution network. These distributors offer
literature, technical assistance, and a wide array of off-the-shelf products for the fastest possible delivery.

In addition, SOLA/BEST field sales offices are conveniently located to provide prompt attention to customer
needs. Call SOLA/BEST direct to find the closest authorised distributor.

SOLA/BEST Offices

SOLA Australia Ltd. Best Power Best Power Technology Limited
13 Healey Road PO Box 2 BEST House, Wykeham Industrial Estate
Dandenong VIC 3175 Necadah, Wisconsin 54646 Moorside Road, Winchester, Hampshire
AUSTRALIA USA ENGLAND SO23 7RX
Phone: [phone] Phone: [phone] Phone: [phone]
Fax: [phone] Fax: [phone] Fax: [phone]

Best Power Technology GmbH Borri Elettronica Industriale Srl Best Power Technology AG
Am Weichselgarten 23 Via dei Lavoratori, 124 Limmatstrasse 12
D-91058 Erlangen 20092 Cinisello Balsamo (Mi) 8957 Spreitenbach
GERMANY MILAN ITALY SWITZERLAND
Phone: [phone] Phone: [phone] Phone: [phone]
Fax: [phone] Fax: [phone] Fax: [phone]

Best Power Technology Pte. Ltd. Best Power Technology Mexico, S.A de C.V
30 Prinsep Street #07-00 Golfo de Riga, 34, Colonia Tacuba, Mexico D.F. 11410
SINGAPORE 188647 MEXICO
Phone: [phone] Phone: [phone]
Fax: [phone] Fax: [phone]

SOLA/BEST: Worldwide Manufacturers of Power

Protection, Conversion and Transformation Products

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™

400

750 front

buck

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network

overload

sola400a

warning

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