Softing LANEXPERT 80, LANEXPERT 85 User guide

UserGuide
TM
LANEXPERT
Inline Gigabit Network Analyzer
Tips for viewing PDFs:
To use thumbnails, click the Thumbnail tab, and double-click on the page number you want to view (The page will appear on the right side of your screen.)
To print, specify a range of pages in the Acrobat Print dialog box, or specify non-contiguous pages or a particular page before opening the dialog box. Click the Print button or choose File>Print.
This User guide is for the models LANEXPERT™ 80 and
LANEXPERT 85. Some features will be applicable for only the LANEXPERT 80 or LANEXPERT 85. These features will
be sited on the individual pages in the manual.
For more information, select Help> Reader Guide from the Acrobat window.
If you need assistance:
Customer Support ­8am to 5pm PST ----- (619) 287-9970 support@psiber.com
1005-0800-0000 Rev. 1.36
Copyright
This guide is copyrighted by Psiber Data Systems Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Psiber Data Systems Inc. No patent liability is assumed, however, with respect to the use of the information contained herein.
© 2008-2011 by Psiber Data Systems Inc. All rights reserved.
Notice
The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.
PSIBER DA TA SYSTEMS INC. AND PSIBER DATA GMBH (PSIBER) PROVIDE NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EX­PRESSL Y DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANT ­ABILITY OR FITNESS FOR ANY P ARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. PSIBER ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTL Y OR INDIRECTL Y FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CON­T AINED HEREIN OR FOR DISCREPANCIES BETWEEN PRODUCT AND THE MANUAL. IN NO EVENT SHALL PSIBER BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAM­AGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
ii
Trademarks
The Psiber Logo, Psiber and LanExpert are trademarks of Psiber Data Systems Inc.
All other brands and product names are trademarks or registered trade­marks of their respective companies.
Table of Contents
Introduction vix
Chapter 1 Finding Your W ay Around 1-1
Make Sure You Have Everthing 1-1 Front Port View 1-2 Rear Port View 1-3 Display View 1-4
Chapter 2 Getting Started 2-1
Preparing the Unit 2-1 Initial Startup of Analyzer 2-2
iii
Connecting AC Adapter 2-2 Charging the Battery 2-3 Using the Analyzer for First Time 2-4
Power On 2-4 Setting Time and Date 2-5 Setting Power Options 2-6
Setting Illumination Options 2-6 Status Indicators 2-7 Navigating the Screen 2-8 Active Buttons 2-9 Battery Symbol 2-9
Table of Contents
Chapter 3 Setup 3-1
Navigating to Setup Screens 3-1 Select Profile 3-2 Profile Name 3-3 Ports 3-4
Ports Configuration 3-4
Link As 3-5
Speed/Duplex 3-5
Transmit 3-6
Tag 3-6
MAC 3-7
IP Address 3-8
Link Search Timeout 3-9
iv
Link Lost Timeout 3-9
EXT Server Timeout 3-9 Protocols 3-10
Ephemeral Ports 3-10
User Defined 3-10 Ping/Trace 3-11
Repeat 3-11
Max Rate 3-11
Payload 3-11
Timeout 3-12
Table of Contents
v
Ping Targets 3-12
Gateway 3-12
DHCP Server 3-12
IP Range 3-13
Ping List Entries 1 to 16 3-13 Discover 3-14 Traffic Generation 3-15
Duration 3-15
Size 3-15
Rate 3-16
Sink IP 3-16
Check Sum 3-16 Stress Test 3-17
Remote IP 3-17
Frame Size 3-17
Max Bit Rate 3-17
Max Frame Rate 3-17
Inter-test Delay 3-17
Accuracy 3-18
Throughput 3-18
Latency 3-18
Frame Loss 3-19
Back to Back 3-19
Capture 3-20
Capture Source MAC 3-20
Capture Destination MAC 3-20
Capture Frame T ype 3-21
Capture VLAN Frames 3-21
Capture Primary Protocols 3-22
Capture Source IP 3-23
Capture Destination IP 3-23
Capture IP Protocols 3-23
Capture UDP/TCP Ports 3-24 Security 3-25
Account Access 3-25
Admin Account 3-27
viTable of Contents
User Account 3-28
Secure Erase 3-29 Colors 3-30 Build Info 3-31 Select Language 3-31
Chapter 4 Analyze the Network 4-1
Prepare to Use the Analyzer 4-1 Selecting the Test Mode 4-2 Link 4-2
Partner Capability 4-2
Signals 4-3
Relink 4-3
Link IP Information 4-3
Port Info 4-4 Expert 4-6 Vitals 4-10
Good Frames 4-11
Good Bytes 4-11
Bad Frames 4-11 Protocols 4-12 Top Talkers 4-14 Devices 4-15 Ping/Trace 4-16
Tracert 4-16 Traffic Generate 4-17
802.1X 4-19
viiTable of Contents
Email 4-20 VoIP 4-21 Frame Capture 4-27 Remote Access 4-28 Inline PoE 4-29 Save 4-30 Setup 4-31
Chapter 5 Stress Test 5-1
Understanding RFC2544 5-1
Stress Test Basic Setup 5-2
Stress Test home Screen 5-4
Throughput 5-6
Latency 5-7
Frame Loss 5-8
Back-to-Back 5-9
Basic Storage 5-10
Chapter 6 Cable Test (LE80 ONLY) 6-1
Port Identification 6-2
Tone 6-2
Length 6-3
Wiremap 6-4
PoE 6-5
Chapter 7 Loopback 7-1
Setup Loopback Mode 7-2
Chapter 8 Recall Saved Data 8-1
Recall Internal Data 8-2
Recall External Data 8-3
viiiTable of Contents
Chapter 9 Technical Support 9-1
Chapter 10 Update Firmware 10-1
Install Console Application 10-2
Firmware Update Instructions 10-3
Appendix A Connecting the Analyzer A-1
Appendix B Graphics B-1
Appendix C UTC Time Zones C-1
Introduction
The LANEXPERT Inline Gigabit Network Analyzer is a handheld network tool that features protocol analysis, packet capture, traffic generation, cable testing and IPv4/IPv6 support. The LANEXPERT utilizes a color touch screen interface to access one of the most complete suites of test and analysis functions available in a portable test tool. The Inline Mode allows users to non-intrusively monitor network traffic (10/100/ 1000BaseTX) to identify protocols, port usage, VoIP statistics and network utilization. The LANEXPERT can capture and store up to 10,000 packets with user defined filters for detailed analysis in the field, downloaded over the network or to a USB flash drive. Use either RJ-45 port to test Ping, Link, Trace Route, DHCP and Discovery which will quickly identify network problems. The LANEXPERT can generate up to 100% traffic loading in 1% increments to demonstrate network performance at various traffic levels. A stress test that generates traffic and measures performance metrics (per RFC 2544) is also provided. The stress test can be conducted using the two independent ports on a single unit or used with a second unit located remotely on a network. PoE tests include voltage and inline current measurement to determine the actual power used by a powered device. The LANEXPERT also tests cable for shorts, opens, split pairs, reversed pairs, measures cable length and generates tones for cable tracing.
vix
This Guide
This guide introduces the analyzer’s features. You can:
Read the entire guide beginning to end.
Skim through and stop when a topic interests you.
Use the table of contents and index to find specific information.
Read through Part I to familiarize yourself with the parts of the analyzer.
Introduction
Other Documentation
Other Documentation
In addition to this user’s guide, the LANEXPERT comes with the following documentation:
A Quick Start Guide which explains the basics to get started analyzing networks quickly.
Electronic help and definition pages built into every screen displayed on the LANEXPERT.
Update help and information available at our web site.
Warranty/Service option
Psiber Data Systems Inc. warrants that the product shall be free from defects in parts or workmanship for a period of 12 months from the date of purchase if used in accordance with Psiber Data Systems Inc. operating specifications.
THIS IS THE ONL Y WARRANTY MADE BY PSIBER DATA SYSTEMS INC. AND IS EXPRESSL Y MADE IN LIEU OF ALL OTHER W ARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
x
Should any parts or workmanship prove defective, Psiber Data Systems Inc. will repair or replace at Psiber’s discretion, with no cost to the Buyer except for shipping costs from the Buyer’s location to Psiber’s location. This is the Buyer’s SOLE AND EXCLUSIVE REMEDY under this agree- ment. This warranty does not apply to products which have been subject to neglect, accident or improper use, or to units which have been altered or repaired by other than an authorized repair facility.
Return of Equipment - Return of product to Psiber Data Systems Inc. requires a Return Merchandise Authorization (RMA) issued by Customer Service. To obtain an RMA, contact us at 619-287-9970 (8am to 4pm PST) or email support@psiber.com. The RMA# must be clearly marked on the shipping label or package. See sample label:
To: Psiber Data Systems Inc.
7075-K Mission Gorge Rd. San Diego, CA 92120 RMA# XXXXXXX
Chapter 1
Finding Your Way Around
This chapter presents a tour of the Network Analyzer and serves as a reference to locate specific parts of the analyzer.
Make Sure You Have Everything
This section lists all items to be included with the LANEXPERT™ Network Analyzer.
LANEXPERT Gigabit Inline Network Analyzer
LANEXPERT Wiremap Terminator (LE80)
Flash Drive or DVD (Contains User Guide and Console Application)
AC Adapter with Country Specific Power Cord
RJ45 Patch Cable
Wrist Strap
Quick Start Guide
Carrying Case with Removable Shoulder Strap
SFP Modules:
- Two Single Mode (LE85S) -Two Mulitmode (LE85M)
- One 10/100/1000BaseT(LE85) Two Fiber Patch Cables (LE85)
Notify supplier immediately of any missing or damaged items.
1-1
Find Your Wa y Around
Front Port View
Front Port View
1-2
10/100/1000BaseT
Port with Cable
Test mode (LE80)
(Port 2)
10/100/ 1000 BaseT
Port
(Port 1)
Port 1 is a 10/100/1000BaseT RJ-45 Port. Port 2 is a 10/100/1000BaseT RJ-45 Port with Cable Test modes (LE80).
For more information on the Cable test performed by the LANEXPERT 80 go to chapter 6, page 6-1.
Both ports can be used simultaneously when running Inline, Independent and Stress Test modes.
Two SFP Port s:
Single Mode, Multimode,
or Copper
10/100/1000BaseT
Chapter 1
Find Your Wa y Around
Rear Port View
Rear Port View
External
Power
Use the External Power jack to plug in the AC adapter. For more informa­tion, see Connecting the AC adapter in Chapter 2 page 2-2.
1-3
USB A Port USB B Port
The USB A Port is used to plug in the Flash Drive to save data externally. The USB B Port will connect the LANEXPERT to your computer. This
feature is for future use.
Chapter 1
Find Your Wa y Around
Display View
Display View
Status
Indicators
Display /
Touchscreen
Area
1-4
Power
Button
The Status indicators provide information about various functions of the analyzer. For more information, see Status Indicators (LEDs) in Chapter 2 on page 2-6.
The Display/Touchscreen area is the interface for the LANEXPERT. For more information see Navigating the Screen in Chapter 2 on page 2-7.
The Power button turns the LANEXPERT on and off. For more informa­tion see Power On Chapter 2 on page 2-4.
Chapter 1
Chapter 2
Getting Started
This chapter describes how to connect the LANEXPERT to other devices and how to operate the Network Analyzer.
Preparing the Unit
The LANEXPERT Network Analyzer is portable and designed to be used in a variety of circumstances and locations. The analyzer can be hand­held or placed on a surface large enough for stable use. The analyzer has an optional wrist strap to securely tether the unit to the wrist to avoid dropping.
Environment
To keep your analyzer in prime operating condition, protect the unit from:
Dust, moisture and direct sunlight. Liquids and corrosive materials. Equipment that generates a strong electromagnetic field. Rapid changes in temperature or humidity. Extreme heat or cold. Operate the analyzer within the specified
temperature range.
2-1
Getting Started
Precautions
Precautions
Your LANEXPERT Network Analyzer is designed to withstand the rigors of everyday use and travel. However, you should observe certain precautions to further reduce the risk of personal injury or damage to the analyzer.
Never apply heavy pressure to the analyzer, especially on or around the display area. Avoid sharp impacts to the analyzer. Excessive pressure or impact can damage components or otherwise cause the analyzer to malfunction.
Do not submerge, float or allow liquids to spill into or onto the analyzer.
Do not use excessive force to connect or disconnect cables or peripherals.
Use wrist strap to prevent accidentally dropping the analyzer. Never use sharp objects on the display / touchscreen area. Use
the supplied stylus.
Initial Start Up of Analyzer
2-2
The analyzer contains a rechargeable battery pack which needs to be fully charged before use for any length of time. The battery pack will come with enough charge to power up the analyzer and perform a few tasks but, should then be connected to the AC adapter and allowed to fully charge.
Connecting the AC Adapter
The AC adapter provides power to the analyzer from an AC outlet and charges the analyzer’s battery pack.
Chapter 2
Getting Started
Charging the Battery
To connect AC power to analyzer:
DANGER: To avoid electric shock, never modify, forcibly bend, damage, apply heat to or place heavy objects on top of power cord. If power cable becomes damaged or plug overheats, discontinue use.
2-3
AC adapter and power cable
Connect the power cable to the AC adapter. Plug the AC adapter into the analyzer’s External Power jack. Connect the power cable to a live AC outlet.
Never remove the power plug from the outlet with wet hands.
CAUTION: Using the wrong AC adapter could damage your analyzer. Psiber assumes no liability for damage in such cases.
Never pull directly on the power cable to unplug it. Hold the power plug when removing the cable from the outlet.
Charging the Battery
Before using the battery pack to power the analyzer for any length of time, it must be fully charged. Connect the analyzer to a live AC outlet using the AC adapter and power cable.
The battery pack can be charged with the analyzer turned on or off. Charging time is reduced if the analyzer is turned off. With the analyzer turned on, the Status indicator and Battery symbol on the display provides the charge status of the battery pack.
For more information on the Status indicators and the Battery icon, see Status indicators on page 2-6 and Battery symbol on page 2-8.
Chapter 2
Getting Started
Using the Analyzer for the First Time
Using the Analyzer for the First Time
Power on
Turn on the LANEXPERT by pressing the power button until the screen lights up, then release the button. The unit displays the welcome screen for approximately 3 seconds. The firmware versionis shown on this screen.
If Security is enabled, then a Username and Password must be entered before the HOME screen can be displayed. If the incorrect username or password is entered, an error screen stating “Invalid Log on no Matching Account” appears, and then returns back to the log on screen. If the correct username and password is entered the LanExpert displays a green screen saying “Logged on as Admin or User #”, depending on what was entered.
If Security is disabled, the HOME screen comes up automatically.
NOTE: There is no way to get the username or password back from the LanExpert so write down the the entered data or the LanExpert will need to be returned to the factory for Service. (Service fee will apply).
2-4
Log On Screen if Security
was already set up.
Logged On as Admin Screen
Straight to Home Screen if
Security is disabled
Chapter 2
Getting Started
Using the Analyzer for the First Time
Using the Analyzer for the First T ime
Setting time and date
Initially the analyzer comes from the factory without the time and date set. There will be red dashes in place of the numbers.
Red Dashes
Click on dashes or displayed time to access TIME/DATE screen. Select the time format for use as either 12hr or 24hr. Select the date format for use as DD/MM/YY, MM/DD/YY or
YY/MM/DD. Select the correct time zone in relation to UTC time by using the up
and down arrows. Use the up or down arrows to set time and date.
The time and date will automatically update to preview your selections.
NOTE: The LANEXPERT does not automatically update for daylight savings time.
2-5
Time/Date Screen
Chapter 2
Getting Started
Using the Analyzer for the First Time - Setting Power Options
Setting power options
Select the Battery Symbol in the top right of the screen. The POWER screen displays power timing options and illumination settings.
Power Screen
There are three options for BATTERY power off times; Default (Factory Set), Other and Stay On. Select an option by clicking the box to the left of
the name. The option is selected when the box is filled. For example, if the default is 5 minutes, then after 5 minutes of inactive use
the unit will display a brief message indicating it will shut down unless the user touches the screen.
2-6
If selecting Other under either the BATTERY or AC power, then the user can change the time by pressing on the button to the right of the word. A numerical keyboard is displayed. After selecting the desired numbers, select ENTER to go back to the POWER screen.
Setting illumination options
The Illumination of the Backlight of the display and the LEDs intensity can be adjusted on the Power Screen as well. The brightness options for both are lowest at the leftmost and progressively brighten as boxes to the right are selected.
Chapter 2
Getting Started
Status Indicators
Status Indicators
From left to right, the indicators are Power, Port 1, Port 2, and Activity.
2-7
Status Indicators
Power - shows battery and external power status.
Port 1 and Port 2 - shows the status of each port when it is
connected.
Activity - shows network activity on either port when the LANEXPERT receives a frame.
NOTE: When monitoring heavy network traffic, the Activity Indicator appears to stay on continuously, even with a steady flow of good traffic indicated.
Green - Battery has more than 25% charge. Red - Battery has less than 25% charge. Orange - External power connected.
Green - connected at 1 Gbit Orange - connected at 100Mbit Red - connected at 10Mbit Flashing Red - trying to link. Off - not trying to Link or is not linked.
Green indicates a good frame is detected Red indicates a bad frame is detected.
Chapter 2
Getting Started
Navigating the Screen
Navigating the Screen
The LanExpert’s touch screen display has five distinct areas. The layout for all screens is the same except for the home screen.
Top Area displays (from left to right) Mode Identifier Graphic, Screen Title, T ime, Battery, Help and Exit buttons.
Bottom Area consists of a left scroll button, three graphical icon buttons and a right scroll button.
Data Area is the main portion of the screen between the top area and the bottom area. This area will display all the information, data, measurements and detection results.
Data Action Buttons are selectable buttons directly above the bottom section. These buttons appear only on certain screens. They perform actions pertinent only to the displayed screen (i.e. data clear, start test, stop test or data format selection buttons).
Data Scroll Bar is on the left hand side of the screen. This scrolls up and down to view more test results or configurations.
2-8
Screen Areas
Chapter 2
Getting Started
Navigating the Screen - Active Buttons
Active Buttons
Help
Select the Question Mark button next to the Battery Symbol. This screen displays helpful information for the specific screen being used. Information could be definitions, step-by-step instructions or other useful information. Select the Exit button to return to the previous screen.
Exit
Select the Exit button at the far right in the Top Area. By pressing this button, the LanExpert reverts back to the previous screen.
Battery Symbol
The battery status symbol fills from the right and indicates the approximate percentage of battery charge available. A full battery will be completely gray with a white outline.
Battery Power ONLY: 20% or more power remaining. (Gray with White Outline)
2-9
Battery Power ONLY: 20% or less power remaining. (Yellow with White Outline)
Battery Power ONLY: 5 % or less power remaining. (Red with White Outline)
AC and Battery Power connected with 100% fully charged. battery. (Solid Green with White Outline)
>> >>
Battery is charging, the symbol will pulse green from the right to the approximate current charge level. (Solid Green with White Outline)
Battery fault, the battery is not connected or the Battery needs to be replaced. (Black with Red Outline)
Chapter 2
Chapter 3
Setup
This chapter describes how to configure the LANEXPERT using the setup screens.
Navigating to Setup Screens
Select the SETUP button from the HOME screen. The available configurable categories are displayed at the bottom of the screen. Use the left and right scroll arrows to select a different category. When completed with any setup configuration, select the EXIT button to return to the previous screen or Home screen.
Home Screen LE80
Home Screen LE85
3-1
Setup
Select Profile
Select Profile
SELECT PROFILE shows a listing of all the profile names. There are 49 changeable profiles and one factory default. The factory default profile cannot be changed. Select a profile by clicking on the box to the left. This will enable the stored parameters to be used for testing.
3-2
Select Profile Screen
NOTE: Select another Setup button visible on the screen or by scrolling to the right or left with the white arrows or select the Exit button.
Chapter 3
Setup
Profile Name
Profile Name
PROFILE NAME button changes the name of the SELECTED profile (indicated by a filled white box). A screen with an alphanumeric keyboard will appear. Select CLEAR to remove the currently displayed name. Choose any name with up to 16 characters. If there are more than 16 characters detected, an error screen will indicate “too many characters”. Select CLEAR and re-enter a new profile name. If no characters were entered for a name and ENTER is selected, an error message will indicate “too few characters”. After entering a correct profile name, select ENTER to return to the SELECT PROFILE screen.
3-3
Full Keyboard
NOTE: Select another Setup button visible on the screen or by scrolling to the right or left with the white arrows or select the Exit button.
Chapter 3
Setup
Ports
Ports
3-4
To edit or view the parameters for the SELECTED profile, select the button called PORTS.
Single Mode
Port Configuration
PORT CONFIGURATION has three modes the unit can be set to: SINGLE, INLINE or INDEP (INDEPENDENT). See Configurations in Apendix A, page
A-1 for more details on how to connect the LANEXPERT.
SINGLE mode connects one port on the LanExpert straight into a hub, switch or network device. SINGLE mode can be plugged into either Port 1 or Port 2. If both Ports are plugged in at the same time, then whichever Port links first will be enabled. This will cause the unused port to be disabled. The LEDs will indicate which Port is linked.
INLINE mode must have both ports connected to two network devices. INLINE mode can be used to observe the traffic flowing between two network devices. Disconnect the cable between the two network devices and connect one end into Port 1. Add a patch cable from the other network device into Port 2. The LanExpert is now between the two network devices. If a Port is not plugged in, the corresponding LED will flash red to indicate that no cable is plugged in.
INDEPENDENT mode must also have both Ports connected to one or two network devices. INDEPENDENT mode can inject variable traffic from one port onto the network while the other port listens to investigate the effects on the network. INDEPENDENT mode can monitor two separate network devices simultaneously. If INDEPENDENT mode is selected then both Ports 1 and 2 will need to be configured independently.
Inline Mode
Chapter 3
Loading...
+ 104 hidden pages