SDIO 56K Modem Card
SDIO modem card for providing 56K dial-up network access to
Pocket PCs equipped with an SDIO slot and SDIO Now!
software from BSQUARE
User’s Guide
11/2005 Document # 6410-00246 D
Copyright Notice
Copyright © 2005 Socket Communications, Inc. All rights reserved.
Socket, the Socket logo and Mobility Friendly are registered trademarks of
Socket Communications, Inc. SDIO 56K Modem Card is a trademark of
Socket Communications, Inc. All other brand and product names are
trademarks of their respective holders.
Reproduction of the contents of this manual without the permission of
Socket Communications is expressly prohibited. Please be aware that the
products described in this manual may change without notice.
Feel free to contact SOCKET COMMUNICATIONS at:
Socket Communications, Inc.
37400 Central Court
Newark, CA 94560
Other than the above, Socket Communications can assume no responsibility
for anything resulting from the application of information contained in this
manual.
Socket Communications requests that you refrain from any applications of
the SDIO 56K Modem Card that are not described in this manual. Socket
Communications also requests that you refrain from disassembling the
product. Disassembly of this device will void the product warranty.
You can track new product releases, software updates and technical
bulletins by visiting Socket’s web page at: www.socketcom.com.
2
Table of Contents
1 | INTRODUCTION 4
About Socket’s Software 4
About V.92 Modem-on-Hold 4
About V.92 Quick Connect 5
System Requirements 6
Package Contents 6
Product Registration 6
2 | SETUP FOR WINDOWS MOBILE 7
STEP 1: Prepare Dial-up Information 7
STEP 2: Install the Software 8
STEP 3: Complete the Connection Setup Wizard 10
STEP 4: Dial and Connect 13
About the Status Indicator LEDs 13
OPTIONAL: Use Socket Modem Utilities 20
OPTIONAL: Use Modem-On-Hold 23
APPENDICES
A | SPECIFICATIONS 25
B | NETWORK INFORMATION 27
C | ADVANCED SOFTWARE INSTALLATION 28
D | MANUAL CONNECTION SETUP 29
E | TECHNICAL SUPPORT 36
LIMITED WARRANTY 37
REGULATORY COMPLIANCE 39
3
1 | Introduction
Thank you for purchasing the Socket SDIO 56K Modem
Card. The Socket SDIO 56K Modem Card transforms any
Pocket PC with an SDIO slot into a portable data
communications tool, giving you the freedom of 56K Internet
access from any available analog telephone line. Connect
from home, a hotel or remote office. It’s perfect for checking
email, faxing or browsing the web. The sleek design
integrates the connector and SDIO card into one simple,
durable unit.
The Socket SDIO 56K Modem Card plugs directly into your
mobile computer and provides a durable physical connection
to an analog phone line.
About Socket’s Software
Socket developed special software expressly for Windows Mobile, which
offers these enhanced features:
Follow Socket’s Connection Setup wizard to quickly and easily
set up a dial-up connection to your Internet Service Provider or
office network. After you set up your modem connection, the
wizard links you directly to the Windows Mobile connection
manager, so you can start dialing up.
Socket’ s Modem Utilities enables international travelers to
program the Socket SDIO 56K Modem Card for different country
codes. It also includes a speaker volume adjuster, Quick Connect
for faster connections from a particular phone line, and Modemon-Hold which enables you to identify and accept incoming calls
without dropping a network connection.
The software includes support for square screens and landscape mode.
For software updates, visit:
About V.92 Modem-on-Hold
Modem-on-Hold (V.92 MoH) is a modem specification that allows you to have
both data and voice service on the same line, although not simultaneously. Many
households use the same phone line for both voice calls and data (Internet), and
with Modem-on-Hold enabled, users can receive or initiate phone calls without
losing an Internet connection.
www.socketcom.com/support/support_56k.asp
4
Your V.92 ISP defines the “hold” time, which typically ranges from ten
seconds to six minutes. (If you have three-way calling, you can put the
modem on hold indefinitely.) With Caller ID service from your local phone
company, incoming calls will be identified when they arrive. You can choose
to accept or ignore the call. When a modem is put on hold, a data connection
between your modem and ISP is suspended, so you can accept or initiate a
call. When you hang up the phone, you can resume your Internet connection.
In order to use Modem-on-Hold, your ISP must
support V.92 MoH. Some ISPs may charge
additional fees for the service, based on the
number of minutes on hold. Additionally, you must
have Call Waiting service from your local phone
company. If you want to use caller identification,
you must also have Type 2 Caller ID service,
which can identify calls when the phone is offhook, from your local phone company.
About V.92 Quick Connect
Quick Connect is a V.92 modem specification that reduces the time needed
to establish a connection via faster handshaking. Handshaking (which
makes all the noise you hear while dialing in) typically takes 25-27
seconds, but with Quick Connect, lasts only about half as long.
When enabled with Quick Connect, the Socket SDIO 56K Modem Card
will store data about the last connection — or in other words, “train” itself
for the last phone line used. While dialing into a network, the Socket SDIO
56K Modem Card will compare the phone line characteristics with the
stored data, and if a match is found, the handshake starts using previous
settings. Quick Connect is convenient if you plan to repeatedly use the
Socket SDIO 56K Modem Card with the same phone line, for example the
phone line in your hotel room.
IMPORTANT! If you plan to use your modem in different
locations, Socket recommends that you disable
Connect feature.
If you enable Quick Connect but use the modem in
different locations, the connection may take twice as long
to establish because it searches for the previous line
characteristics before trying to connect to the new line.
the Quick
CHAPTER 1: INTRODUCTION 5
System Requirements
Your mobile computer should meet these minimum requirements:
• Pocket PC running any of the following:
- Windows Mobile 5.0
- Windows Mobile 2003/2003SE
- Windows CE 3.0.11171 or greater (Pocket PC 2002)
• SDIO slot and SDIO Now! software from BSQUARE installed in ROM
• ActiveSync 4.0 or greater
Additionally, the following requirements are needed for V.92 features:
• V.92 Modem-on-Hold and Quick Connect features require a V.92
Internet Service Provider (ISP).
• Modem-on-Hold requires a line splitter and Call Waiting service from
your local phone company.
• Caller identification requires Type 2 Caller ID service, which can
identify calls when the phone is off-hook, from your local phone
company.
Package Contents
• Socket SDIO 56K Modem Card
• RJ-11 cable
• Socket 56K Modem Installation CD
• Booklet with warranty and copyright information
Product Registration
Socket highly recommends that all customers register their Socket products.
Registered users receive priority for technical support, as well as special
product offers and updates. To register your product online, go to:
www.socketcom.com/prodreg
6
2 | Setup for Windows Mobile
This chapter explains how to install and use the Socket SDIO 56K Modem
Card with a Pocket PC running any of the following:
• Windows Mobile 5.0
• Windows Mobile 2003/2003SE
• Windows CE 3.0.111.71 (Pocket PC 2002)
Setup Summary
STEP 1: Prepare dial-up information.
STEP 2: Install the software.
STEP 3: Complete the connection wizard.
STEP 4: Dial and connect.
OPTIONAL: Use Socket Modem Utilities.
OPTIONAL: Use Socket Modem-On-Hold.
STEP 1: Prepare Dial-up Information
Find out the following dial-up information. If needed, contact your network
administrator or ISP. You need this information to set up a connection.
Dial-up number: (_____) _______________________________
User name: __________________________________________
Password: ___________________________________________
For most users, only the information above is necessary. If you are
an advanced user and want to perform a more detailed setup, then
complete the Network Information Form in Appendix B. After
installing the software, refer to Appendix C to manually create a
dial-up connection.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 7
STEP 2: Install the Software
IMPORTANT!
− Make sure to install the software BEFORE inserting
the modem card into your Pocket PC.
− Make sure you have ActiveSync 4.0 or greater. You can
download it from
www.socketcom.com/activesync.
− Symbol MC50
: Do not install the software from the
installation CD. Download the correct software from:
www.socketcom.com/support/support_56k.asp?Type=SDI
O
Note: Advanced installation instructions are provided in Appendix C.
1. Make sure you have ActiveSync 4.0 or greater.
2. Use ActiveSync and a USB/Ethernet/serial cable or cradle to make an
active connection between the mobile computer and a host PC.
ActiveSync should report Connected, and the ActiveSync icon should
turn green.
Pocket_PC
3. Insert the Socket 56K Modem Installation CD into the host PC. Use
My Computer or Windows Explorer to access your CD-ROM drive.
Click on Setup.exe.
8
4. The Setup program for the Socket modem software will appear. Follow
the instructions on your screen until installation is complete.
5. When installation is complete, your device will prompt you to remove the
device from the cradle and soft reset. Tap ok.
6. Windows Mobile 5.0
: Your device will report that installation was
successful. Tap ok.
7. Remove your device from the cradle and press the soft reset button.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 9
STEP 3: Complete the Connection Setup Wizard
The Socket Connection Setup Wizard does not work on the HP iPAQ 6315
and some Pocket PC Phone Edition devices. Refer to Appendix D for
instructions on manually creating a dial-up connection in Windows.
1. If your device is still connected to your host PC, remove it from the cable/cradle.
2. Tap Start | Settings | Connections. Tap on the Connection Setup icon.
3. In next screen, select SDIO 56K Modem Connection. Tap Next>.
4. Follow the next screens to enter a name for your connection, your user
name, password, and dial-up number.
10
5. After entering all the necessary information, you will be prompted to
insert the modem card.
6. Connect the modem to an analog phone line
WARNING! Do not plug the modem into a
digital PBX line. The modem will not work
and may be damaged.
7. Insert the modem card into the SDIO slot of your Pocket PC. Make sure
the card is right-side up. Push the card all the way in.
Make sure you push the card all the way in, or your
Pocket PC may fail to detect the card!
Make sure the card is positioned correctly in the slot. Do
NOT insert the card upside down, or damage may occur!
Do not use excessive force when inserting or removing
the card, or damage may occur. To properly remove the
card, push the card in, letting the spring push it out. Do
not remove the card by simply pulling it out.
If, after you insert the card, a bubble appears reporting that
there are no connections on your device that use the modem
card, tap Dismiss.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 11
8. After inserting the card, tap OK.
9. The last screen will report that you have completed the wizard.
If you receive an error message saying that a connection was
not able to be set up, remove the card, rerun the wizard, and
when prompted, make sure you insert the modem card all the
way into the slot.
10. Now you are ready to connect to a phone line and dial. Tap on the link to
go to the Remote Networking application.
12
STEP 4: Dial and Connect
Follow the appropriate instructions for your type of Pocket PC. While
connecting, refer to the Status Indicator LEDs to verify your data and link
status.
About the Status Indicator LEDs
LED LED Activity Meaning
Data
Status
Link
Status
Off Not transmitting data
Blinking Green Sending or receiving data
Off Not connected
Solid Green Connected
Pocket PC running Windows Mobile 5.0 or 2003/2003SE
Socket recommends using either of two methods for dialing into your network.
METHOD 1: Tap on the Connection icon
1. If you just completed the Socket Connection Setup Wizard and tapped on
the link to go to the Remote Networking application, the fo llowing screen
will appear:
To access this screen at any time, tap Start | Settings |
Connections | Connections.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 13
2. Under My ISP, tap Manage existing connections.
If My ISP does not appear, tap Advanced tab | Select Networks.
In the top field, select My ISP. Tap ok. Tap on the Tasks tab to
return to the Connections screen.
3. In the My ISP screen, your SDIO modem connection should be listed.
Tap and hold your stylus on the name of the connection. In the pop-up
menu, tap Connect.
4. If you did not use the Socket Connection Setup Wizard, the Network Log
On screen may appear. Enter the Password and tap OK.
14
5. When the Pocket PC begins dialing, the following will occur:
• The Link Status LED
will turn on.
• A bubble will appear reporting the dialing status.
• If the modem speaker is on, the modem will begin to make noise.
6. When the Pocket PC has connected:
• The Link Status LED
• The “x” will disappear from the connection icon
will remain on.
.
• If you tap on the connection icon, the bubble will report the
connection time.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 15
7. Windows Mobile 2003/2003SE
: After you have attempted to dial from the
SDIO modem connection for the first time, you will be able to quickly
dial the connection in the future by tapping on the connection icon (two
arrows). The bubble will list the SDIO modem connection. Tap on the
phone number to begin dialing.
Multiple connections may be listed. Tap on the phone number of
the connection you want to dial.
8. To end the call, tap on the connection icon (two arrows). In the bubble,
tap Disconnect.
16
METHOD 2: Dial automatically from your application
After you have set up a dial-up connection, the Connection
Manager will automatically try to connect whenever you insert the
card and try to use Internet Explorer, Outlook Mail, or any other
program that uses a dial-up connection.
You must have attempted to dial from the SDIO modem connection
at least once in order to use this method.
1. Start the program that uses a dial-up connection. Enter a request for
receiving and/or transmitting information (e.g., in Pocket Internet
Explorer, enter a URL and tap the green arrow).
2. If you did not use the Socket Connection Setup wizard, the Network Log
On screen may appear. Enter the Password and tap OK.
3. The Pocket PC will automatically try to connect.
• The Link Status LED
• The Data Status LED
will turn on.
will blink while transmitting data.
• A bubble will appear reporting the dialing status.
• If the modem speaker is on, the modem will begin to make noise.
If the phone number of dialing location is wrong, tap Settings. Tap
Manage Connections and Edit the properties of your connection.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 17
4. When the Pocket PC has connected:
• The Link Status LED will remain on
• The Pocket PC will receive/transmit the information as requested
(e.g., Pocket Internet Explorer will display the requested website).
• The “x” will disappear from the connection icon
.
5. To end the call, tap on the connection icon (two arrows). In the bubble,
tap Disconnect.
18
Pocket PC 2002
1. If you just completed Socket’s Connection Setup Wizard and tapped on
the link in the last screen, the Connections screen will appear.
To access this screen at any time, tap:
Start | Settings | Connections | Connections.
2. If you have multiple modem connections set up on your Pocket PC, tap
Modify… Tap and hold your stylus on the connection for the Socket SDIO
56K Modem Card and in the pop-up menu tap Always Dial. Tap ok.
3. In the top field, select Internet Settings. Tap Connect.
4. The Network Log On screen will appear. Make sure the correct User
name and Password are entered.
You may need to modify your dial properties. Refer to your
Pocket PC user manual for instructions.
6. Tap OK.
7. Connection status screens will appear. When the Pocket PC tries to
connect:
• The Link Status LED
will turn on.
• If the modem speaker is on, the modem will begin to make noise.
8. After the Pocket PC has connected:
• The Link Status LED
• A connection icon
will remain on
will appear at the top of the Today screen.
9. To end the call, tap on the connection icon (two arrows) in the Today
screen. In the status screen, tap Disconnect.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 19
OPTIONAL: Use Socket Modem Utilities
1. If the Socket SDIO 56K Modem Card is in your Pocket PC, remove the
card. Press the card in to let it spring outwards, then pull the card out.
Always use the spring to remove the card. Do not just
pull the card out.
2. Tap Start | Settings | System | Socket Modem Utilities
3. The Socket Modem Utilities screen will appear.
4. If your Socket Modem Card is currently inserted into your device, your
device will begin communicating with the modem. If the Socket Modem
Card is not in your device, insert it now.
Do not tap on the Bluetooth-related menu or button. They do
not pertain to the Socket SDIO 56K Modem Card.
If status screens do not start appearing several seconds after
card insertion, remove and reinsert the card to try again.
20
5. After the Pocket PC finishes detecting the modem settings, the
configuration screen will appear.
For help using the Modem Utilities, tap on the Help icon
6. Use the configuration screen to enter any settings, as desired.
• Current location: Select the country you will be dialing from. This
configures the modem for the correct country code.
• Speaker volume: Select the speaker volume, or turn off the speaker.
• Quick Connect: Check if you would like to configure the modem for
quick connections from a particular phone line. The first time you
connect from the phone line, the modem will save the phone line’s
settings, enabling quicker connections in the future from the same
phone line. This feature is helpful if you plan to use the SDIO 56K
Modem Card repeatedly with the same phone line.
This feature requires a V.92 Internet Service Provider (ISP).
Socket recommends that you disable Quick Connect if you
plan to use the modem with different phone lines. Otherwise, it
may take twice as long to establish a connection because the
modem searches for the previous line characteristics before
trying to connect to a new line.
• Modem-on-Hold: Check if you would like to be able to identify and
receive incoming calls without dropping a network connection.
.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 21
Modem-on-Hold requires a V.92 ISP, a line splitter, as well as
Call Waiting service from your phone company. If you would
like the Pocket PC to identify incoming calls, you also need
Type 2 Caller ID service from your phone company.
• After entering your settings, tap ok.
7. Status screens will report that the new settings are taking effect.
22
OPTIONAL: Use Modem-On-Hold
In order to use Modem-on-Hold, you need Call Waiting service
from your local phone company and a line splitter. If you would like
your Pocket PC to identify incoming calls, you need Type 2 Caller
ID service from your local phone company.
1. When you are connected to your network and receive a call, the Socket
Modem Status screen will appear in the foreground.
If you are connected to your network and would like to initiate a call,
access the Socket Modem Status screen by tapping on the task tray icon.
2. Read the instructions that appear. To answer an incoming call, tap HOLD.
3. Your Pocket PC will begin to put the modem on hold. Do not use an y
Internet applications during this process.
Wait until confirmation that the modem has been put
on hold before picking up the telephone handset!
4. After the modem has been put on hold, you can pick up your handset to
receive or initiate a call.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 23
5. After completing the call, hang up the phone. Tap on the task tray icon
to access the Socket Modem Status screen again.
6. In the Socket Modem Status screen, tap RESUME to resume the network
connection.
7. Wait for the Pocket PC to resume the connection before you use any
Internet applications.
24
Appendix A
Specifications
Physical Characteristics
Dimensions: L x W x H: 81 x 41 x 20 mm
Power Consumption (DC 3.3V): Active: 118 mA Inactive: 18 mA
Data Mode:
- ITU-T V.92: 56 kbps
- ITU-T V.90: 56 kbps upstream,
33.6 kbps downstream
- ITU-T V.34: (33.6 kbps)
- ITU-T V.32bis: (14.4 kbps)
- ITU-T V.32: 9.6 kbps, V.22 (1200 bps)
- ITU-T V.23: 1200/75 (FSK)
- ITU-T V.22bis: (2.4 kbps)
- ITU-T V.21: 300 bps (FSK)
- ITU-T Bell 212A (1200 bps),
Bell 103 (300 bps)
Error Mode and Data Compression:
- ITU-T V.42bis: data compression and
MNP 5 data compression
- ITU-T V.42: error correction
(LAPM and MNP)
- ITU-T V.44 data compression
Fax Mode:
- ITU-T V.34: 33.6 kbps
- ITU-T V.17 14.4 kbps
- ITU-T V.29: 9.6 kbps
- ITU-T V.27ter 4.8 kbps
- ITU-T V.21 Channel 2: 300 bps
- ITU-T T.32 Class 2 Fax Command Set
- ITU-T T.31 Class 1 Fax Command Set
Line Requirement: PSTN (Public Switched Telephone Network)
Analog phone line only
Receiver Sensitivity: 0-43 dBm
Dialing Methods: Tone and Pulse
APPENDIX A: SPECIFICATIONS | 25
Operating Modes:
- Asynchronous
- Full Duplex
- Automatic and Manual Call
- Originate
Certifications: FCC Part 68 CTR 21 IC
Environmental Conditions:
Operating:
Temp: 32 to 131° F (0 to 60° C)
Humidity: 5 – 95% (Non Condensing)
Storage:
Temp: -13 to +158° F (-25 to -70° C)
Humidity: 5 – 95% (Non Condensing)
Hardware Support:
Pocket PC running Windows Mobile 5.0, Windows Mobile 2003/2003SE or
Windows CE 3.0.11171 or greater with SDIO slot and SDIO Now! software
from BSQUARE in ROM
Warranty: Three years
26 | APPENDIX A: SPECIFICATIONS
Appendix B
Network Information
Network Information Form
For Advanced Users Only
Contact your office network administrator or Internet Service Provider
(ISP) for the information below.
For a text-only form that you can email to your network administrator
or ISP, visit: www.socketcom.com/pdf/56kform.txt
1. Please provide the following dial-up information:
Dial-up number: ( ____ ) _______________
User name: _________________________
Password: _________________________
Domain: __________________________
2. Does the network support DHCP (Dynamic Host Configuration
Protocol)?
YES. If Yes, then STOP. You do NOT need to answer Question 3.
NO. If No, then continue to Question 3. You may need only some
of the IP addresses listed below.
3. Please specify any applicable IP addresses:
(a) Mobile Computer IP address: _____ . _____ . _____ . _____
(b) Subnet Mask: _____ . _____ . _____ . _____
(c) Default Gateway: _____ . _____ . _____ . _____
(d) Primary DNS: _____ . _____ . _____ . _____
(e) Secondary DNS: _____ . _____ . _____ . _____
(f) Primary WINS: _____ . _____ . _____ . _____
(g) Secondary WINS: _____ . _____ . _____ . _____
APPENDIX B: NETWORK INFORMATION | 27
Appendix C
Advanced Software Installation
for Windows Mobile
Advanced Users Only!
If you do not want to use the application installer to install Socket’s modem
software, you can install the software from a CAB (cabinet) file. A CAB file
contains all the software and drivers needed to install your product on a
particular Pocket PC platform. CAB files are available both on the installation
CD (in the CABs folder) and online at:
www.socketcom.com/support/support_56k.asp?Type=SDIO
In order to install the CAB file, you need a way to transfer the CAB file to
your Pocket PC, such as:
• Use Microsoft ActiveSync to transfer the CAB file to your Pocket PC.
Windows Mobile 5.0 devices require ActiveSync 4.0 or greater.
• Use a memory card reader to save the CAB file from your desktop PC
to a memory card, then insert the memory card into your Pocket PC.
• If your Pocket PC has Internet access, download the CAB file directly
from Socket’s website to your Pocket PC.
1. Transfer the correct CAB file to your Pocket PC. Refer to the chart
below to determine the correct CAB file for your Pocket PC. If
transferring the CAB file with ActiveSync or downloading the CAB file
directly to your Pocket PC, remember where you save the file.
Pocket PC Version CAB File
2005 (Windows Mobile 5.0) Output.PPC2005ARMV4I
2003/2003SE Output.PPC2203ARMV4
2002 Output.PPC2002ARM
2. Tap Start | Programs | File Explorer.
3. Use File Explorer to browse to the CAB file. Tap on the CAB file.
4. The CAB file will start installing on your Pocket PC. Follow the
instructions on your device screen to install the software.
5. Your device may warn that the CAB file comes from an unknown
publisher. Tap Yes to continue installation.
6. After software installation, soft reset the device by pressing the reset button.
28 | APPENDIX C: ADVANCED SOFTWARE INSTALLATION
Appendix D
Manual Connection Setup
If you do not want to use the Connection Setup wizard, you can manually
set up a dial-up connection in Windows Mobile. The process differs
between a Pocket PC 2003 and 2002. In the following pages, find the
instructions for your specific type of mobile computer.
You will need your dial-up information for this step. For most devices, this
step involves two separate parts: making a new connection and entering the
dialing settings.
Pocket PC running Windows Mobile 5.0 or 2003/2003SE
These instructions are for setting up a standard dial-up
connection to an Internet Service Provider (ISP). If you want to
connect to your work network and/or a VPN/proxy server, please
refer to your Pocket PC documentation for instructions.
1. Go to Start | Settings | Connections. Tap on Connections.
2. Tap on the Advanced tab. Tap on the Select Networks button.
APPENDIX D: MANUAL CONNECTION SETUP | 29
3. In the Network Management screen, make sure My ISP is selected in the
top field, and My Work Network is selected in the bottom field. Tap ok.
4. Tap on the Tasks tab. In most cases, you should tap Add a new modem
connection under My ISP.
5. In the next screen, enter the following:
• Enter a name…: Enter a name, such
as “My 56K Connection”
• Select a modem: Select Socket SDIO
56K Modem.
Tap Next.
30 | APPENDIX D: MANUAL CONNECTION SETUP
6. In the next screen, enter the dial-up number exactly how it should be
dialed from your current location. You can enter the number without
any spaces or dashes.
Note: If you plan to use
the connection in
different area codes, tap
use dialing rules to set
up the correct dialing
locations. Refer to your
Pocket PC 2003
documentation for
instructions.
8. In the next screen, enter the User name and Password. Tap Advanced.
9. In the General screen, check the Wait for dial tone before dialing box.
The baud rate value does not matter, because the modem’s baud
rate is internally configured to optimize data compression and
decompression speeds.
If you DO NOT need to enter any IP addresses, tap ok.
If you DO need to enter IP addresses, tap on the TCP/IP and Servers tabs
to enter any necessary IP addresses. Tap ok.
10. In the last screen, tap Finish.
APPENDIX D: MANUAL CONNECTION SETUP | 31
Pocket PC 2002
Make a New Connection
1. Go to Start | Settings | Connections. Tap on Connections.
2. In the next screen, in the top field, select Internet Settings. Tap Modify…
3. In the next screen, tap New…
32 | APPENDIX D: MANUAL CONNECTION SETUP
4. In the next screen, enter the following settings.
• Enter a name…: Enter a name, such as “My 56K Connection.”
• Select a modem: Select Socket SDIO 56K Modem.
The baud rate value does not matter, because the modem’s baud
rate is internally configured to optimize data compression and
decompression speeds.
Socket SDIO 56K Modem
If you DO NOT need to enter any IP addresses, tap Next.
If you DO need to enter IP addresses, tap Advanced. Use the TCP/IP and
Name Servers screens to enter the necessary IP addresses. Tap ok. In the
next screen, tap Next.
5. Enter the dial-up number and tap Next. You can enter the phone number
without spaces or dashes.
Important! Be sure to enter the correct Country code, Area code and
Phone number! Do not leave any field blank!
APPENDIX D: MANUAL CONNECTION SETUP | 33
6. Make sure Wait for dial tone before dialing is checked. Tap Finish.
7. In Internet Settings, if multiple connections exist, you must select the new
connection to be used when dialing. In the list, tap and hold your stylus on
the connection. In the pop-up menu, select Always Dial. Tap ok.
If you have only one connection, then the Always Dial feature will not
appear. Tap ok.
After you select
the modem card
connection for
dialing, it
should be
identified here.
Enter Dialing Settings
1. After making the new connection, you will return to the Connections
screen. Tap on the Dialing Locations tab.
34 | APPENDIX D: MANUAL CONNECTION SETUP
2. In the next screen, enter the settings appropriate for your telephone line.
If you DO NOT need to dial a number to use an external line, do the following:
a) In the Location: field, select Home. Make sure the Area code and
Country code are correct. Tap ok.
Note: In most
cases, users
should select
Home.
If you DO need to dial a number to use an external line (e.g., 9), do the
following:
a) In the Location: field, select Work. Make sure the Area code and
Country code are correct. Tap on Dialing Patterns.
b) In the Dialing Patterns screen, enter the following settings, where:
X represents the number for dial-out
Y represents the number for dial-out long distance
• For local calls, dial: X,G
• For long distance calls, dial: Y,1,FG (“1” for U.S.)
• For international calls, dial: Y,011,EFG (“011” for U.S.)
c) Tap ok. In the Dialing Options screen, tap ok.
Note: The
values for X and
Y may be the
same, as
shown..
APPENDIX D: MANUAL CONNECTION SETUP | 35
Appendix E
Technical Support
For help using the Socket Modem Utilities, tap on the Help icon
If you have trouble installing or using the Socket SDIO 56K Modem Card,
Socket has two technical support resources you can use:
Socket Online Support (SOS)
Socket Online Support provides the quickest turnaround
time and is the best place to start for technical support.
Because it’s interactive, this automated technical support program focuses
in on your specific problem to provide the specific answers you need. To
access SOS, visit: www.socketcom.com/support
If SOS cannot answer your inquiry, you will have the opportunity to submit
your question(s) to a technical support representative after the session. Your
interactive session will be saved for reference.
Note: To help expedite live tech support, you will be asked to register your
product and provide some system configuration/environment information.
Live Technical Support
IMPORTANT!
To obtain technical support for your product, you must first register
your product online at
After product registration, log in and click on the Technical Support tab.
Tap Trouble Ticket and follow the instructions to submit an online request
for technical support.
You can log in anytime to track the progress of your request. If we are
unable to resolve your support inquiry via email, we can arrange for a
technical support representative to call you at a specific time.
Please refrain from disassembling the modem card. Disassembly of this
device will void the product warranty
www.socketcom.com/prodreg.
and click on the SOS icon.
.
36 | APPENDIX E: TECHNICAL SUPPORT
Limited Warranty
Socket Communications Incorporated (Socket) warrants this product against
defects in material and workmanship, under normal use and service, for the
following periods from the date of purchase: Three years
Incompatibility is not a defect covered by Socket’s warranty. During the
warranty period, Socket will, at its option, repair or replace the defective
product at no charge when furnished with proof of retail purchase, provided that
you deliver the product to Socket or to an authorized Socket Service Center.
The returned product must be accompanied by a return material authorization
(RMA) number issued by Socket or by Socket's Authorized Service Center. If
you ship the product, you must use the original container or equivalent and you
must pay the shipping charges to Socket. Socket will pay shipping charges back
to any location in the contiguous United States. This warranty applies only to
the original retail purchaser and is not transferable.
Socket may, at its option, replace or repair the product with new or
reconditioned parts and the returned product becomes Socket's property. Socket
warrants the repaired or replaced products to be free from defects in material or
workmanship for ninety (90) days after the return shipping date, or for the
duration of the original warranty period, whichever is greater.
This warranty does not cover the replacement of products damaged by abuse,
accident, misuse or misapplication, nor as a result of service or modification
other than by Socket.
SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, INCLUDING DAMAGE TO
PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES
FOR PERSONAL INJURY. THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow limitation of implied warranties, or the exclusion or
limitation of incidental or consequential damages, so that the above limitations
or exclusions may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which vary from state to state.
This product may contain fully tested, recycled parts, warranted as if new.
For warranty information, phone (510) 744-2700.
WARRANTY | 37
Limited Software Warranty
LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is
free from defects for 90 days from the date of delivery of the SOFTWARE.
CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy
shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement
of the SOFTWARE which does not meet SOCKET’S Limited Warranty and which
is returned to SOCKET with a copy of your receipt. Any replacement SOFTWARE
will be warranted for the remainder of the original warranty period or 30 days,
whichever is longer. THESE REMEDIES ARE NOT AVAILABLE OUTSIDE OF
THE UNITED STATES OF AMERICA.
NO OTHER WARRANTIES. SOCKET disclaims all other warranties, either
express or implied, including but not limited to implied warranties of
merchantability and fitness for a particular purpose, with respect to the
SOFTWARE and the accompanying written materials. This limited warranty gives
you specific legal rights. You may have others which vary from state to state.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event shall SOCKET
or its suppliers be liable for any damages whatsoever (including, without limitation,
damages for loss of business profits, business interruption, loss of business
information, or other pecuniary loss) arising out of the use of or inability to use the
SOFTWARE, even if SOCKET has been advised of the possibility of such
damages. Because some states do not allow the exclusion or limitation of liability
for consequential or incidental damages, the above limitation may not apply to you.
EXPORT LAW ASSURANCES. You may not use or otherwise export or reexport
the SOFTWARE except as authorized by United States law and laws of the
jurisdiction in which the SOFTWARE was obtained. In particular, but without
limitation, none of the SOFTWARE may be used or otherwise exported or
reexported (a) into (or to a national or resident of) a United States embargoed
country or (b) to anyone on the U.S. Treasury Department’s list of Specially
Designated Nationals or the U.S. Department of Commerce’s Table of Denial
Orders. By using the SOFTWARE, you represent and warrant that you are not
located in, under control of, or a national or resident of any such country or on any
such list.
GOVERNMENT END USERS. If the SOFTWARE is supplied to the U. S.
Government, the SOFTWARE is classified as “restricted computer software” as
defined in clause 52.227-19 of the FAR. The U. S. Government ‘s rights to the
SOFTWARE are as provided in clause 52.227-19 of the FAR.
CONTROLLING LAW AND SEVERABILITY. This License shall be governed by
the laws of the United States and the State of California. If for any reason a court of
competent jurisdiction finds any provision, or portion thereof, to be unenforceable,
the remainder of this License shall continue in full force and effect.
38 | WARRANTY
Regulatory Compliance
1. This equipment complies with Part 68 of the FCC Rules. On the back of
the Socket SDIO 56K Modem Card is a label that contains, among other
information, the FCC registration number. If requested, provide this
information to your telephone company.
2. This product meets applicable Industry Canada technical specifications.
3. The registration jack USOC for the Socket SDIO 56K Modem Card is
provided on a label on the card.
4. The REN is useful to determine the quantity of devices that may be
connected to the telephone line. Excessive RENs on the telephone line
may result in the devices not ringing in response to an incoming call. In
most, but not all areas, the sum of RENs of all devices should not exceed
five (5). To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone
company.
5. An FCC compliant telephone cord and modular plug is provided with
this equipment. This equipment is designed to be connected to the
telephone network, which is Part 68 compliant. See installation
instructions for details.
6. If the Socket SDIO 56K Modem Card causes harm to the telephone
network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if advance
notice isn't practical, the telephone company will notify the customer
will be notified as soon as possible. You will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
7. Your telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of your
equipment. If they do, you will be given advance notice so as to give
you an opportunity to maintain uninterrupted service.
8. If you experience trouble with the Socket SDIO 56K Modem Card,
please contact Socket’s technical support department for repair/warranty
information. Register your product at
www.socketcomc.com/prodreg
and email a support request. If your equipment is causing harm to the
telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
9. For any other repairs to the device, also contact Socket’s technical
support department by the method mentioned above.
10. Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or
corporation commission for information.
39
11. If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this equipment does not disable
alarm equipment, consult your telephone company or a qualified installer.
Product Disposal
Your device should not be placed in municipal waste. Please check
local regulations for disposal of electronic products.
40
© Socket Communications, Inc. 11/2005 Printed in U.S.A.
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