Socket P300-EXT User Manual

Go Wi-Fi!
®
and Wi-Fi Companion
User’s Guide
10/2007 Document # 6410-00170 O
Copyright Notice
Socket Mobile, the Socket logo, Go Wi-Fi! and Battery Friendly are registered trademarks of Socket Communications, Inc. dba Socket Mobile, Inc. Wi-Fi Companion is a trademark of Socket Communications, Inc. dba Socket Mobile, Inc. Wi-Fi is a registered trademark of the Wi-Fi Alliance. All other brand and product names are trademarks of their respective holders.
Reproduction of the contents of this manual without the permission of Socket Mobile is expressly prohibited. Please be aware that the products described in this manual may change without notice.
Feel free to contact SOCKET MOBILE a t:
Socket Mobile, Inc.
39700 Eureka Drive Newark, CA 94560 USA
Other than the above, Socket Mobile can assume no responsibility for anything resulting from the application of information contained in this manual.
Socket Mobile requests that you refrain from any applications of Go Wi-Fi! or Wi-Fi Companion that are not described in this manual. Please refrain from disassembling the card. Disassembly of this device will void the product warranty.
You can track new pr oduct releases, software updates a nd techni cal bulletins by visiting the Socket Mobile website at: www.socketmobile.com.
2
Table of Contents
1 | Introduction 5
Go Wi-Fi! 5 Wi-Fi Companion 5 System Requi rements 6 Product Registration 6
2 | Software Installation 8 3 | Open o r WEP-Enabled Networks 10
STEP 1: Prepare Wi-Fi Hardware 11 STEP 2: St art W i-Fi Companion 13 STEP 3: Find and Connect to a WLAN 14 STEP 4: Connect Automatically to Your Network 18
4 | WPA or 802.1x Networks 20
STEP 1: Pr epare Network Information 21 STEP 2: Install Authent ication Cert ifi cate(s) 22 STEP 3: Prepare Wi-Fi Hardware 24 STEP 4: St art W i-Fi Companion 26 STEP 5: Find a W LAN and Create a Profile 27
5 | Wi-Fi Companion 33
Turn Wireless Radio O n/Off 34 View IP Addresses 35 Find Networks 36 Enable Power Save 38 Install Personal Certificate for EAP-T LS 39 Manage Certificates 40 Ping 41 Trace Route 44 View Rates 46 View Graphs 47 View Tables 48 View Help Fi les 49
APPENDICES A | Specifications 50
B | Safety and Usage Tips 54 C | Network Information 56 D | Troubleshooting 58 E | Technical Support 59
3
Limited Warranty 60 Limited Soft ware Warranty 61 Disclaimer 62 Regulatory Compliance for Go Wi-F i! 63
4
1 | Introduction
Socket Mobile Wi-Fi products for Windows Mobile are the perfect tools to conn ect to ent erpr ise an d p u blic Wi-Fi systems, so you can access em ail, the Internet, and corporate servers from your favorite Pocket PC.
Go Wi-Fi!
Available in both Secure Digital (SD) and CompactFlash (CF) form factors, Socket Go Wi-Fi! wireless LAN cards use Direct Sequ ence Spr ead Spectrum ( DSSS) technology to provide a high-capacity network. The P300, P300x, P500 and P500x comply with IEEE 802.11b/g with data rates up to 54 Mbps. The P500 and 500x are Wi-Fi Certified.
The Battery Friendly® Go Wi-Fi! cards were designed to use minimal power, so you can use them longer without having to stop and recharge your Pocket PC.
The cards wor k with these t ypes of WLAN secu rity:
Open systems
40/64-bit or 128-bit WEP encryption
802.1x with EAP-TLS or PEAP
WPA and WPA-PSK (Windows Mobile 2003SE and 5.0 only)
AES
WPA-2 Enterprise with Juniper Networks Odyssey Client. For more
information, visit: www.juniper.net/customers/support/products/oac.jsp
Wi-Fi Companion
Wi-Fi Companion is an intuitive and graphical utility for either the SoMo 650 handheld computer or a Wind ows Mobile-base device enhanced with a Go Wi ­Fi! card. The software enables you to find WLANs in range, view their pr operti es in detail , and connect whenever your favorite n etwork s are ava ila ble. Y ou can even manage power settings to maximize battery life. Plus, diagnostic tools and connection statistics are provided for advanced users.
CHAPTER 1: INTRODUCTION 5
System Requirements
Note: For information about support for MontaVista Linux and Real-Time Operating Systems (RTOS), please contact the Socket OEM Group at
www.socketmobile.com/contact
Device requirements for Go Wi-Fi! P300 or P300x (SD cards):
Windows Mobile 2003, 2003SE or 5.0
Available SDIO slot
For Windows Mobile 2003/2003SE, SDIO Now! softwar e from
BSQUARE is required in ROM
Software installation requires a host computer with either Windows
Vista or ActiveSync 4.0 or greater. Alternatively, advanced users can install a CAB file.
Device requirements for Go Wi-Fi! P500 or P500x (CF cards):
Windows Mobile 2003, 2003SE or 5.0
Available CF or PC Card slot (PC Card adapter required for PC slot)
Software installation requires a host computer with either Windows
Vista or ActiveSync 4.0 or greater. Alternatively, advanced users can install a CAB file.
Product Registration
Socket Mobile recommends that all customers register their Socket Mobile produ cts. Regi stered u sers r eceive the following benefits:
Priority for technical support
Special offers for future products and product upgrades
The latest new product information
Register online at: www.socketmobile.com/support/support/new
Software updates: www.socketmobile.com/support/downloads
6
.
Go Wi-Fi! Status Indicator LEDs
P300 Link LED
LED LED Behavior Meaning
Off Radio disabled/cannot tr ansmit.
Link
P500 LEDs:
LED LED Behavior Meaning
Power
Green
Activity
Blue
Slow flash Radio on, not connected. On Connected
Off Power off. On Power on. Off Not connected. Flashing Transmitting/receiving data. On Connected.
CHAPTER 1: INTRODUCTION 7
2 | Software Installation
Follow these instructions to install the software into your Windows Mobile­based device.
SoMo 650: If you are using the SoMo 650, Wi-Fi Companion is pre-loaded on your device. You may want to install a newer version of the software if available.
ADVANCED USERS: For CAB file installation instruct ions, please refer to the README file in the installation CD.
1. If your device a lread y h as an older ver sion of Socket WLAN software, you must completely remove it before you install the new software. Remove both the utility and the card drivers.
Make sure the WLAN card is not in the Pocket PC.
Tap Start | Settings | System tab | Remove Programs.
Select the WLAN ca rd drivers a nd tap Remove.
Repeat to remove the WLAN utiity.
Soft reset the Pocket PC by pressing the reset button.
2. Use a serial/USB connection cable or cradle to make an active conn ection between your device a nd a host PC.
If your host computer is running Windows Vista, use the Windows
Mobile Device Mana g er.
If your host computer is running Windows 2000/XP, ActiveSync
4.0 or greater is required.
3. Insert the installation CD into your host PC. Use My Computer or Windows Explorer to access your CD-ROM drive.
Alternatively, if you downloaded the software from Socket’s website, extr act and save the cont ents t o your computer. Remem ber wher e you save the software.
8
4. If you plan to use Go Wi-Fi!, you must install the card drivers first, then install Wi-Fi Companion. In the CD contents, click on the correct DriverSetup.exe file for your version of Go Wi-Fi!
5. The InstallShield Wizard will begin. Follow the wizard to install the software.
6. If you plan to use Socket Go Wi-Fi!, after installing the card drivers, install Wi-Fi Companion. Return to the CD contents and click on WIFISoftwareSetup.exe. Follow the wizard to install the software.
7. After software installation, disconnect the Pocket PC from the host PC.
8. Soft reset the Pocket PC by pressing the reset button.
CHAPTER 2: SOFTWARE INSTALLATION 9
3 | Open or WEP-Enabled Networks
This section covers how to use Wi-Fi Companion to find, configure and connect your Pocket PC to a WLAN running an open system or WEP encryption. Before you begin the instructions in this chapter, make sure you have installed the software, as described in Chapter 2.
For help using the software, tap
Start | Help.
Connection Summary
STEP 1: Prepare Wi-Fi Hardware. STEP 2: Start Wi-Fi Companion. STEP 3: Find a WLAN and create a profile. STEP 4: Connect automatically to your network.
10
STEP 1: Prepare Wi-Fi Hardware
SoMo 650
Turn on the Wi-Fi radio built into the SoMo 650.
1. Press the button on the right side of the SoMo 650. By default, it is programmed to launch the Radio Manager. Alternatively, you can tap on the Wi-Fi icon in th e Today screen.
2. In the Radio Manager, enable Wi-Fi. The Wi-Fi button should have a red “x” to indicate that Wi-Fi is disabled. Tap on the Wi-Fi button.
3. The “x” will vanish to indicate that Wi-Fi has been enabled, and the Wi-Fi LED will turn green.
CHAPTER 3: OPEN OR WEP-ENABLED NETWORKS 11
Go Wi-Fi!
Insert the card into the card slot of your device. Make sure the card is positioned correctly in the slot. In most cases, it should be right-side up. Do not use ex cessive force, or dam a ge may occur.
Note: To remove an SD card, press it into the slot. A spring will push the card out. Do not remove the card by simply pull ing, or damage may occur.
12
STEP 2: Start Wi-Fi Companion
1. After you insert the WLAN card or turn on the
WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen. Tap on the icon. The icon varies depending on your connection status.
Socket status icon, search mode.
Windows Mobile 5.0: You can also tap Notification
at the bottom of the Today screen to access the main screen of Wi-Fi Companion.
Alternatively, you can manually start the program by tapping:
Start | Programs | Wi-Fi Companion.
2. The main screen of Wi-Fi Companion will
appear.
CHAPTER 3: OPEN OR WEP-ENABLED NETWORKS 13
STEP 3: Find and Connect to a WLAN
1. In the main screen of Wi-Fi Companion, tap on the large tower icon, or tap Tools | Wi-Fi Finder.
2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view additional properties.
If desired, tap on the Type or Sort by drop-down menus to change how the list is displayed. By default, All types are displayed, sorted byName. If your WLAN is not listed, tap Refresh.
Tap to filter the list by type.
Current connection.
Tap on any listing to expand details.
Tap and hold sty lus on any listing to manage profiles and/or connect.
Tap to sort the list.
Tap on the MAC address line to view AP Details.
Signal strength of strongest AP/ad hoc radio
WEP encryption, WPA (PSK), WPA (TKIP) or 802.1x
No encryption 802.11b, 802.11g
Channel number
Profile saved
3. If Wi-Fi Finder cannot find your WLAN because its SSID is hidden, tap New at the bottom of the screen to create a new profile for your network.
4. If your WLAN has a profile (indicated by a folder icon), Wi-Fi Companion may have already connected to it, indicated by a tower icon with a green burst on top.
14
To connect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list. In the pop-up menu, tap Connect.
5. If your WL A N does n ot h ave a p rofile (no folder icon), tap and hold your stylus on the WLAN in the list, then tap Get connected to create a profile for the selected SSID.
Creating a WLAN Profile
After you tap New or Get connected in Wi-Fi Finder, you will be directed to Wireless Zero Config (WZC), the wireless connection editor built into Windows Mobile, to create a WLAN profile. For help with WZC, please refer to your Pocket PC manual. Consult with your network administrator to determine the setti ngs needed to con nect to your network .
1. In t he Confi gure Wi reless Network screen, enter theNetwork name (SSID) if it isn’t already provi d ed . The SSID is ca se-sensitive.
Connects to: Select ei ther The Internet or Work.
Note: In most cases, you should select The Internet. For a VPN/proxy server, refer to your Pocket PC manual for instructions.
2. Follow the appropriate instructions for your type of networ k to enter th e necessary securi t y setting s.
Open Networks
Depending on your Pocket PC version, your device may show two or three tabs at the bottom of the screen. If your device shows three tabs, enter the following settings:
Ø Network Key tab:
Authentication: Select Open. Data Encryption: Select Disabled.
Ø 802.1x t ab:
Do not enter any settings. Tap ok.
CHAPTER 3: OPEN OR WEP-ENABLED NETWORKS 15
If your device s hows two tabs, enter the following settings:
Ø Authent ication tab:
Uncheck all boxes. Tap ok.
WEP-Enabled Networks
Make sure your WEP key has the correct length. For 40/64-bit WEP, the key length is 10 h exadecimal or 5 ASCII char acters. For 128-bit WEP, th e key length is 26 h exadecimal or 13 ASCII char acters.
Depending on your Pocket PC version, your device may show two or three tabs at the bottom of the screen. If your device shows three tabs, enter the following settings:
Ø Network Key tab
Authentication: Select Open.
Data Encryption: Select WEP.
T
he Key is provided for me automatically:
Uncheck. Enter the Network key and Key index. Use the correct k ey length.
Ø 802.1x tab
Uncheck Use IEEE 802.1x network access control and tap ok.
16
CHAPTER 3: OPEN OR WEP-ENABLED NETWORKS 17
If your device shows two tabs, enter the following settings:
Ø Authent ic ation tab
Data encryption: Check.
Network Authentication: Check if your network is
set up for this. In most cases, you should uncheck.
The key is provid ed to me automatically: Uncheck.
Enter the Network key and Key index . Use the corr ect key lengt h.
Enable network access using IEEE 802.1X:
Uncheck . Tap ok.
STEP 4: Connect Automatically to Your Network
1. After you enter the settings and tap ok, your device will automatically try to connect. You may see the Socket status icon at the top of your scr ee n change from “net works avai labl e” t o “networks out of range but configured.”
2. When your Pocket PC h as connected, t he following will occur:
The Socket status icon will change to 1-5 bars.
The “x” will vanish from the connection icon.
In Wi-Fi Finder, the WLAN will appear first in the list, showing a
signal tower with a green burst on top.
Note: After you save a profile for a WLAN, Wi-Fi Companion will automatically try to connect to it whenever you insert the WLAN card or turn on the WLAN radio built into your Pocket PC.
3. Tap ok to return to the main screen.
Socket Status Icons
Associated or Connected. Number of bars indicates signal strength.
Networks available.
Searching for networks.
Networks out of range but configured.
18
Main Screen of Wi-Fi Companion
The screen conten t varies depen d ing on your connection stat us.
Socket status icon. Tap to access this screen from outside the utili ty.
Your device properties.
Device name
IP address
P ackets sent and
rec eived
The icon always appears regardless of connection status. Tap to view more IP addresses. For P300/P500, also tap to turn the radio on/off
Encryption status. Tap to access a certificate management utility for WPA or 802.1x if neede d.
}
Internet ready. Tap to access email, the Internet, ping or trace route. Icon appears only when Internet access is ready.
Data rate. Tap to view signal strength and da ta rate distribution.
Access point/remote device properties.
SSID
Connection duration
Signal quality rating and percentage
MAC address (also known as BSSID)
Channel number (in blac k circle)
Tap for Wi-Fi Finder.
CHAPTER 3: OPEN OR WEP-ENABLED NETWORKS 19
4 | WPA or 802.1x Networks
This section covers how to use Socket Mobile Wi-Fi Companion to configure and connect your Pocket PC to a WLAN running WPA or 802.1x with PEAP or EAP-TLS authentication. Before you begin the instructions in this chapter, be sure to install the software, as described in Chapter 2.
WPA is supported by Windows Mobile 5.0 and 2003 Second Edition devices as well as some Windows Mobile 2003 (original version) devices with an updated ROM from the device manufacturer. If your device supports WPA, WPA and WPA-PSK opti ons will appear in the “Co nfigure Wire l e ss Networks” sc reen.
For help using the software, tap Start | Help.
Connection Summary
STEP 1: Prepare network information. STEP 2: Install authentication certificate(s). STEP 3: Insert Go Wi-Fi! or turn on WLAN radio. STEP 4: Find a WLAN and create a profile. STEP 5: Conn ect automatically to your network.
20
STEP 1: Prepare Network Information
Verify Device and Network Compatibility
Some Pocket PCs can only connect to certain types of WPA and 802.1x networks. Check with your Pocket PC manufacturer. Your Pocket PC may only be able to connect to WPA and 802.1x networks that satisfy r equirements such as:
Windows Internet Information Service (IIS)
Windows Internet Authentication Service (IAS)
Windows Certification Authority (CA) with automatic approval and correct
Pocket PC certificate format (via MS certificate template)
Access poin t configured only for WPA or 802.1x (i. e., no multi-mode support or static 128-bit WEP keys)
Prepare Security Settings
If the network is compatible, ask the administrator for the necessary security settings:
q Wireless n etwork n ame, known as SSID (case sensitive) q Authentication type, user name, password, domain q Pre-Shared Key, key format (h ex or ASCII) q Use of either DHCP or Static IP to assign IP addresses q Authentication permission r estrictions (e.g., domain administrators only)
For a Network Information Form that you can send to your network administrator, go to any of the following:
Appendix C of this User’s Guide
Docs folder on the CD
If your network only allows domain administrators to authenticate, ask your network administrator to assign you this privilege.
Obtain Authentication Certifica te(s)
q Ask the network administrator for a copy of the root certificate from a
Trusted Root Authority (no intermediary authority) if required. Installation instructions begin on the next page.
EAP-TLS only network to install a personal certificate. Instal lat ion instruct ions begin on the next page.
CHAPTER 4: WPA OR 802.1X 21
: You also need to set up a cabled connect ion to the
STEP 2: Install Authentication Certificate(s)
If your network uses PEAP authentication, you need to install only a root certificate. If your network uses EAP-TLS authentication, you need to install both a r oot and a personal certificate.
Install a Root Certificate
1. If you have not done so already, get a root (server) certificate from your network administrator. The root certificate must come from a Trusted Root Authority (not an intermediary authority).
2. If Socket Go Wi-Fi! is inserted into your Pocket PC, remove it.
3. Use a serial/ USB cable or cra d le an d m ake an acti ve con necti on between your Pocket PC and host PC.
If your host computer is running Windows Vista, use the Windows
Mobile Device C enter .
If your host computer is runn ing Windows 2000/XP, ActiveSync 4.0 or
greater is requir ed.
4. Use My Computer or Wi ndows Explorer to access your Mobi le Devi ce and copy the root certifi cate into your Pocket PC. Remember wher e you save the certifi cate.
5. On your Pocket PC, use File Explorer to navigate to the file location. Tap on th e certifi cate.
6. A message will ask if you want to install the certificate. Tap Yes.
If your network uses PEAP, disconnect your Pocket PC from the host PC.
Soft reset the Pocket PC by pressing the reset button. Now you are ready for Step 3, preparing th e Wi-Fi hardware.
22
If your network uses EAP-TLS, you also need to install a personal
(client) certificate.
Install a Personal Certificate
1. To install a per sonal certificate, start Wi-Fi Companion.
Tap Start | Programs | Wi-Fi Companion.
2. In the main screen of Wi-Fi Companion, tap on the keys icon if present. Alternatively, you can tap Tools | Certificates | Enroll.
3. Enter the User, Password, and Server provided by your network administrator. In the User field, enter your domain and user name in the format shown, using a backslash (“\”) between the domain and user name.
Note: In the Server field, enter either the name or the IP address (using standard dot notation) of the server running Certificate Services on your network.
4. Tap Retrieve. After your Pocket PC retrieves a personal certificate, tap ok.
5. Disconnect the Pocket PC from the host PC.
CHAPTER 4: WPA OR 802.1X 23
STEP 3: Prepare Wi-Fi Hardware
SoMo 650
Turn on the Wi-Fi radio built into the SoMo 650.
1. Press the button on the right side of the SoMo 650. By default, it is programmed to launch the Radio Manager. Alternatively, you can tap on the Wi-Fi icon in th e Today screen.
2. In the Radio Manager, enable Wi-Fi. The Wi-Fi button should have a red “x” to indicate that Wi-Fi is disabled. Tap on the Wi-Fi button.
3. The “x” will vanish to indicate that Wi-Fi has been enabled, and the Wi-Fi LED will turn green.
24
Go Wi-Fi!
Insert the card into the card slot of your device. Make sure the card is positioned correctly in the slot. In most cases, it should be right-side up. Do not use ex cessive force, or dam a ge may occur.
Note: To remove an SD card, press it into the slot. A spring will push the card out. Do not remove the card by simply pull ing, or damage may occur.
CHAPTER 4: WPA OR 802.1X 25
STEP 4: Start Wi-Fi Companion
1. After you insert the WLAN card or turn on the
WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen. Tap on the icon. The icon varies depending on your connection status.
Socket status icon, search mode.
Windows Mobile 5.0: You can also tap
Notification at the bottom of the Today screen to access the main screen of Wi-Fi Compa nion .
Alternatively, you can manually start the program by tapping:
Start | Programs | Wi-Fi Companion.
2. The main screen of Wi-Fi Companion will
appear.
26
STEP 5: Find a WLAN and Create a Profile
1. In the main screen of Wi-Fi Companion, tap on the tower icon, or tap
Tools | Wi-Fi Finder.
2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in
the list to view additional properties.
Tap to filter the list by type.
Current connection.
Tap on any listing to expand details.
Tap and hold sty lus on any listing to manage profiles and/or connect.
Tap to sort the list.
Tap on the MAC address line to view AP Details.
Signal strength of strongest AP/ad hoc radio
WEP encryption, WPA (PSK), WPA (TKIP) or 802.1x
No encryption 802.11b, 802.11g
Channel number
Profile saved
If desired, tap on the Type or Sort by drop-down menus to change how the list is displayed. By default, All types are displayed, sorted by Name. If your WLAN is not listed, tap Refresh.
3. If Wi-Fi Finder cannot find your WLAN because its
SSID is hidden, tap New to create a new profile for your network.
CHAPTER 4: WPA OR 802.1X 27
4. If your WLAN has a profile (indicated by a folder icon),
Wi-Fi Companion may have already conn ected to it, indicated by a tower icon with a green burst on top.
To conn ect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list. In the pop-up menu, tap Connect.
5. If your WL A N does n ot h ave a p rofile (no folder i con),
tap and hold your stylus on the WLAN in the list, then tap Get connected t o create a p rofile for the selected SSID.
Creating a WLAN Profile
After you tap New or Get connected in Wi-Fi Finder, you will be directed to Wireless Zero Con fig (WZC), the wireless con n ection editor built into Windows Mobile, to create a WLAN profile. For help with WZC, please refer to your Pocket PC manual.
Enter the settings n eeded to connect to your n etwork. Consult with your network administrator for help. For a Network Information Form you can send to your network administrator, refer to Appendix C.
1. In t he Confi gure Wi reless Network screen, enter the
Network name (SSID) if it isn’t already provided. The SSID is case-sensi t i ve.
Connects to: Select ei ther The Internet or Work.
Note: In most cases, you should select The Internet. For a VPN/proxy server, refer to your Pocket PC manual for instructions.
28
2. Follow the appropriate instruction s for your type of network to enter
the necessary security settings.
WPA Networks
Ø Net work Key tab
Authentication: Select the cor rect WPA
type, eit her WPA or WPA-PSK.
If using WPA-PSK, also enter the Network key. The key length must be either 64 hex or 8-63 ASCII characters.
Data Encryption: Select TKIP.
Ø 802.1x t ab
Use IEEE 802.1x network access control:
Check.
EAP Type: Select the type of EAP
authentication used by your network, either PEAP or Smart Card or Certificate (EAP-TLS)
When done, tap ok.
CHAPTER 4: WPA OR 802.1X 29
802.1x Networks
Depending on your Pocket PC 2003 version, your device may show two or three tabs at the bottom of the screen.
If your device shows three tabs, enter the following settings:
Ø Network Key tab
Authentication: Select Open.
Data Encryption: Select WEP.
T
he Key is provided for me automatically:
Check if th e key is automatically provid ed , otherwise uncheck.
Ø 802.1x tab
Use IEEE 802.1x network access control:
Check.
EAP Type: Select the correct EAP type for
your net wor k , either PEAP or Smart Ca rd or Certificate (EAP-TLS)
When done, tap ok.
If your device shows two tabs, enter the following settings:
Ø Authentication tab
Data encryption (WEP Enabled): Check.
Network Authentication (Shared mode): Uncheck.
The key is provided to me automatically: Check.
Enable network access using IEEE 802.1x.
Check . Select t he correct EAP type for your network.
When done, tap ok.
30
Automatic Connection
1. After you en ter the necess ary secur ity settings a nd ta p ok, your
device will automatically try to connect.
You may see the Socket status icon at the top of your screen chang e from “networks available” to “networks out of range bu t configured.”
2. When your Pocket PC h as connected, t he following will occur:
Th
e Socket status icon will change to 1-5 bars.
The “x” will vanish from th e connection icon.
In Wi-Fi Finder, the WLAN will appear first in the list,
showing a signal tower with a green burst on top.
Note: After you save a profile for a WLAN, Wi-Fi Companion will automatically try to connect to it whenever you insert the WLAN card.
3. Tap ok to view the main screen of Wi-Fi Companion.
Socket Status Icons
Associated or Connected. Number of bars indicates signal strength.
Networks available.
Searching for networks. Networks out of range but
configured.
CHAPTER 4: WPA OR 802.1X 31
Main Screen of Wi-Fi Companion
The screen conten t varies depen d ing on your connection stat us.
Socket status icon. Tap to access this screen from outside the utility.
Your device properties.
Device name
IP address
P ackets sen t and
rec eived
The icon always appears regardless of connection status. Tap to view more IP addresses For P300/P500, also tap to turn the radio on/off.
Encryption status. Tap to access a certificate management utility for WPA or 802.1x if neede d.
}
Internet ready. Tap to access email, the Internet, ping or trace route. Icon appears only when Internet access is ready.
Data rate. Tap to view signal strength and da ta rate distribution.
32
Access point/remote device properties.
SSID
Connection duration
Signal quality rating and percentage
MAC address (also known as BSSID)
Channel number (in blac k circle)
Tap for Wi-Fi Finder.
5 | Wi-Fi Companion
This chapter explains how to use the different features of Wi-Fi Companion.
The utility allows you to do the following:
Turn wireless radio on/off
View IP addr esses
Find n etworks
Enabl e power s ave
Ping
Trace route
En r oll a personal certificate for EAP-TLS
Man age cert ificates
View r ates
View graphs
View tables
View Help files
CHAPTER 6: WI-FI COMPANION 33
Turn Wireless Radio On/Off
You may want to turn off the radio to save power or if you are entering an area with radio r estrictions (e.g., on an airplane).
SoMo 650
1. Open the Radio Manager. Press the button on the right side of the
SoMo. Alternatively, tap on the Wi-Fi icon in the Today screen.
2. In the Radio Manager, tap Enable flight mode.
3. To turn the radio on again, in Radio Manger tap Disable flight mode.
Go Wi-Fi!
1. In the main screen of Wi-Fi Companion, tap and hold your stylus on the
device icon. In the pop-up menu, tapTurn Radio OFF.
2. To turn the radio on again, tap on the device icon again and in the pop-
up menu, tap Turn radio ON.
34
View IP Addresses
You can only view IP address data if the WLAN card is actively connected to a WLAN network.
.
1. Whenever your device has connected t o a WLAN, the main screen of
Wi-Fi Companion will display the device’s IP address, labeled as either “DHCP” or “static.” To view more compr ehensive IP address information, do either of the following:
Ta p on the device icon.
Tap Tools | IP Addresses.
2. The IP Addresses screen wi ll app ear, reporting Gateway, DNS server,
DHCP server, and other IP a dd ress assign ments.
Note: Lease information appears only if a network uses DHCP.
3. If your network uses DHCP, the Renew and Release functions will be
enabled at t he bottom of the scr een.
Renew: Tap to get a new IP address and/or to update related lease data.
Release: Tap to release the IP address from the DHCP server.
CHAPTER 4: WI-FI COMPANION 35
Find Networks
1. In the Wi-Fi Companion main screen, tap on the signal tower icon.
Alternatively, tap Tools | Wi-Fi Finder.
2. The WLAN card will begin searching for networks in r ange.
3. After the search, a list of discovered networks will be displayed.
Tap to filter the list by type.
Current connection.
Tap on any listing to expand details.
Tap and hold sty lus on any listing to manage profiles and/or connect.
Signal strength of strongest AP/ad hoc radio
WEP encryption, WPA (PSK), WPA (TKIP) or 802.1x
No encryption 802.11b, 802.11g
36
Tap to sort the list.
Tap on the MAC address line to view AP Details.
Channel number
Profile saved
4. If desired, you can perform a variety of functions in the Show Networks
screen:
To begin another search for networks in range, tap Refresh.
To configure network profiles, tap on a WLAN in the list. In the
pop-up menu, tap Get Connected if no profile exists yet, or tap Edit Profile if a profile has already been saved for the WLAN .
This will direct you to the Configur e Wireless Networks screen of Wireless Zero Config.
5. To exit Wi-Fi Finder, tap ok.
CHAPTER 4: WI-FI COMPANION 37
Enable Power Save
Wi-Fi Companion offer s both automatic and manual power management for the Wi-Fi radio.
1. In the main screen of Wi-Fi Companion, tap Tools | Power save .
2. The Power Save scr een will appear. If desired, check the box M anage
the radio power automatically for automatic power management. Wi-Fi Companion wi ll enable best performa nce when charging and best power savings when running on batteries.
Otherwise, uncheck the box and use the slider to manually choose your power setting.
3. Tap ok.
38
Install Personal Certificate for EAP-TLS
Wi-Fi Companion a quick link to th e Cert Enroll utility, which helps you install a personal certificate, required to connect to 802.1x networks running EAP-TLS authentication.
1. In the main screen of Wi-Fi Companion, tap Tools | Certificates | Enroll.
2. The Person al Certificate Enrollment scr een will appear. For h elp using
the utility, pleaser refer to Chapter 3.
CHAPTER 4: WI-FI COMPANION 39
Manage Certificates
Windows Mobile includes a built-in utility for managing authentification certificates for WPA, AES, and 802.1x networks. Wi-Fi Companion provides quick links to th e Microsoft certificate man agement utility.
1. In the main screen of Wi-Fi Companion, you can quickly access the
Microsoft certificate management utility by either of two methods:
If the car d is currently connected to a WLAN, th e secu rit y sta tus
icon will appear as a pair of keys if the correct security settings have been configured, otherwise an error symbol will appear. Tap on the icon.
Tap Tool s | Certificates | Manage.
2. The Manage Certificates utility will appear. For help installing certificates
for WPA or 802.1x, refer to Chapters 3. For more information about the certificate management utility, refer to your Pocket PC manual.
40
Ping
Use Ping to perform an ICMP ping to another address on the network. Ping is useful as a diagnostic tool to establish Layer 3 connectivity to another network node. In the continuous ping mode, it can also be used as a site survey tool to determine the edge of WLAN range or to look for spots with no coverage (dead spots).
1. In the main screen of Wi-Fi Companion, tap Tools | Utilities | Ping.
2. The Ping screen will appear. Tap Tools | Configure.
3. In the Configure Ping screen, enter the appropriate settings:
Address: Enter a target address in the form of an IP address or a
URL that can be resolved by a Domain Name System (DNS). For convenience, the last address used is the default, and the drop-down list sh ows pri or addresses used.
Size: Select a packet size, from 32 bytes up to 65550.
Content: Select the packet payload data — either All 00, All FF
(hexadecimal), or Random.
Repeat: Select a repeat number of pings, from a minimum of 5 to a
maximum of Continuous.
Verify Data: Select either Yes or No.
Tap ok.
CHAPTER 4: WI-FI COMPANION 41
42
4. The main Ping screen will reappear. Tap Start.
5. The ping test will begin. For each successful ping, the Roundtrip Time
(RTT) will be shown. A line graph will display the series of RTTs for the last 24 pings.
If a ping is not successful within 2 seconds, a timeout will be displayed.
6. To stop the test, tap Stop. A prompt will report statistics of the test
results. View the statistics and tap ok.
To view the statistics again, tap Tools | Statistics.
CHAPTER 4: WI-FI COMPANION 43
Trace Route
The Trace Route tool traces a p acket fr om the Pocket PC to an Internet host, showing each hop and how long it takes to reach the destination. This allows the user to figure out where the longest delays are occurring if perfor man ce a ppear s slow.
1. In the main screen of Wi-Fi Companion, tap Tools | Utilities | Trace Route.
2. The Trace Route screen will a ppear . Tap Tools | Configure.
3. In t he Confi gure T race Route screen , enter the appropri ate setting s:
Address: Enter a target address in the form of an IP address or a
URL that can be resolved by a Domain Name System (DNS). For convenience, the last address used is the default, and the drop-down list sh ows pri or addresses used.
M ax hops: Select the maximum number of h ops (default is 20).
Resolve IP: Indicate whether you want to resolve the IP address from
a URL (default is Yes).
Tap ok.
4. In the main Trace Route screen, tap Start.
44
5. The Trace Route test will begin. For each successful hop, the hop time,
host name and IP address are shown. Tap Stop to stop the trace at any time, or let the trace run until it is complete.
6. When the trace is complete, the Statistics dialog box will report the best
hop, worst hop, average hop, and number of timeouts. Tapok to close th e box.
To view the statistics again, tap Tools | Statistics.
To view the full host name for any of the hops, simply tap on the hop in the list.
CHAPTER 4: WI-FI COMPANION 45
View Rates
Note: You can only view statistical rate information if t he WLAN card is actively connected to a WLAN network.
1. Whenever your device has connected t o a WLAN, the main screen of
Wi-Fi Companion will display the connection’s data rate. To view more comprehen sive data rate information, do eith er of the following:
Tap on the data rate icon.
Tap Statistics | Rates.
2. The Rates screen will appear, reporting the current signal strength, signal
quality, and a history of the relative number of packets sent at the 12 possible 802.11b/g connection speeds. Additionally, the screen shows the current BSSID and connection duration.
The green arrow indicates the current network speed.
3. By default, the Pocket PC will refresh the rate information every second. To
configure the refresh rate to something different, tap Configure at the bottom of the screen.
46
View Graphs
You can only view the statistical graphs if the WLAN card is actively connected to a WLAN network.
1. In the main screen of Wi-Fi Companion, tap Statistics | Graphs .
2. The Graphs screen will appear, displaying scrolling line graphs of the
signal quality, rate, and sent and received data rates.
Note: Square screen devices will only show the signal quality and sent and received data rates.
Two numbers are reported with each graph: the current value (displayed on the left side, after the graph title) and the maximum value (displayed on the far right). For the Sent an d Received graphs, the maximum value may change.
3. By default, the Pocket PC will refresh the graph information every
second. To configure the refresh rate to something different, tap Configure at the bottom of the screen.
CHAPTER 4: WI-FI COMPANION 47
View Tables
You can only view the statistical tables if the WLAN card is actively connected to a WLAN network.
1. In the main screen of Wi-Fi Companion, tap Statistics | Tables.
2. The Tables screen will appear, displaying a table of comprehen sive
information about the current connection. The table is divided into five screens: IP, TCP, UDP, ICMP, and
Interface. Almost all of the information presented in the tables relates to perfor man ce a nd er ror counts.
Tap on a column header to sort the data.
Reset: Tap to reset the contents of the Current column to zero. Refresh: Tap to refresh the data of the open table. By default, the data
will refresh every time you open a n ew table (e.g., when you switch between the differ ent tabs).
48
View Help Files
There are two ways to access Help files for Wi-Fi Companion.
To view a list of all the Help files, make sure Wi-Fi Companion is
running and tap Start | Help.
To view a Help file for the screen of Wi-Fi Companion that is currently
open, tap on the Help button screens of Wi-Fi Companion feature a Help button.
. Except for the main screen, all
CHAPTER 4: WI-FI COMPANION 49
Appendix A
Specifications
Go Wi-Fi! P300/P300x (802.11b/g SD card)
Physical Characte ri stics:
Card Dimensions: 1.57 x 0. 94 x 0.08 in (40 x 24 x 2.1 mm)
Total Weight: 226.8 g Operating Temperature: +32 to +158 °F (0 to +70 °C) Storage Temperature: +5 to +185 °F (-20 to +85 °C)
Power Consumption (3.3 V Supply):
Idle: <20 mA (estimated)
Transmission: 265 mA (peak)
Hardware Support:
Windows Mobile 5.0 with SDIO slot
Windows Mobile 2003/2003SE with SDIO slot and SDIO Now! software
from BSQUARE in ROM
For information about suppor t for MontaVista Linux and Real-Time
Operating Systems (RTOS), please submit an online inquiry to Socket Development Ser vices at www.socketmobile.com/contact/
Interface Standards: SDIO 1.1 or greater Standards Conformance:
Meets 802.1x requirements
WPA-2 Ent erpr is e (certi fication pending) CCX v1/v2 IEEE 802.11b and 802.11g
Transmit P ow e r Output:
CCK: 13 dBm (typical) OFDM: 15 dBm (typical)
Tx Maximum Radiated:
CCK: 15 dBm (estimated) EIRP: 15 dBm (estimated)
Data Rate:
802.11g: Data rate dynamically shifts between 54, 48, 36, 24,
18, 12, 9 and 6 Mbps based on signal strength, for maximum
50 | APPENDIX A: SPECIFICATIONS
availability and reliability of conn ection. OFDM with BPSK, QPSK, 16-QAM and 54-QAM (at 6/9, 12/18, 24/36, and 48/ 54 Mbps, respecti vely)
802.11b: Data rate dynamically shifts between 11, 5, 5M, 2M,
and 1 Mbps based on signal strength, for maximum availability and reliability of connection. (802.11g: DSSS with BPSK, QPSK, and CCK (at 1,2, an d 5. 5/11 Mbps, respectively)
Frequency Range:
North America: 2.412-2.462 GHz, channels 1-11 Europe ETSI: 2.412-2.472 GHz, channels 1-13 Japan: 2.412-2.484 GHz, channels 1-14
Indoor Range: Approx. 300 ft (100 m) (typical office environment) Access Protocol: Carrier Sense Multiple Access with
Collision Avoidance Protocol (CSMA/CA)
Security Encryption/Authentication Hardwa re Support:
40/64-bit an d 128-bit WEP data encryption
802.1x with EAP-TLS or PEAP
Wi -Fi Protected Access (WPA) , WPA with Pr e-Shar ed Key
(WPA-PSK)
AES, WPA2
Software Included: Socket WLAN CD Hardware Warra nty: One year Certification/Compliance:
FCC: Part 15, Subpart C Industry Canada RSS210 Eur ope: CE: EN 300 328, EN 301 489-17 TELEC: pending
APPENDIX A: SPECIFICATIONS | 51
Go Wi-Fi! P500/P500x (802.11b/g CF card)
Physical Characte ri stics:
CF Type I Size: 56.1 x 42.8 x 3.3 mm)
Total Weight: 13.6 g
Operating Temperature: 32 to 158 °F (0 to 70 °C)
Storage Temperature: +5 to 185 ° F (-20 to +85 °C)
Power Consumption (3.3 V Supply):
Idle: <20 mA (estimated) Transmission: 265 mA (peak)
Transmit P ow e r:
CCK: 13 dBm typical OFDM: 15 dBm typical
Interface Standards:
CompactFlash Interface: CompactFlash Type I With CompactFlash-to-PC Card Adapter: PCMCIA, Type II
Standards Conformance:
Wi-Fi Certified — Enterprise Edition Meets 802.1x requirements WPA2-Enterprise (certification pending) CCX v1/v2 (certification pending) IEEE 802.11b and 802.11g CompactFlash Spec. 2.0
802.11g: Data rate dynamically shifts between 54, 48, 36, 24, 18, 12, 9 and 6 Mbps based on signal strength, for maximum availability and reliability of connection. OFDM with BPSK, QPSK, and CCK (at 1, 2, and 5/11 Mbps, respecti vely)
802.11b: Data rate dynamically shifts between 11, 5, 2, and 1 Mbps based on signal strength, for maximum availability an d reliability of connection . DSSS with BPSK, QPSK, 16-QAM and 54-QAM (at 6/9, 12/18, 24/ 36, and 48/54 Mbps, respectively)
Frequency Range:
North Amer ica: 2.412-2.462 GHz, chan nels 1-11 Europe ETSI: 2.412-2.472 GHz, channels 1-13 Japan: 2.412-2.484 GHz, chan nels 1-14 Programmable for differen t country regulations
Indoor Range: Approx. 300 feet (100 m) (typical office environment)
52 | APPENDIX A: SPECIFICATIONS
Access Protocol: Carrier Sense Multiple Access with Collision Avoid ance P rotocol (CSMA/CA)
Operating Sy st em Support:
Windows Mobile 2003, 2003SE an d 5. 0
For information about support for MontaVista Linux, Real Time Operating Systems (RTOS), Linux 2.4/2.6, uITRON or ThreadX, please submit an online inquiry to Socket Development Services at:
www.socketmobile.com/contact/
Software Compatibility: Windows COM port Software Included: Installation CD
Warranty: CompactFlash Card: On e year
Certification/Compliance:
FCC: Part 15, subpart C CE: EN 300 328, EN 301 489-17 Industry Canada: RSS210 Telec
TX Maximum Radiated EIRP: CCK: 15 dBm (estimated)
OFDM: 17 dBm (estimated)
APPENDIX A: SPECIFICATIONS | 53
Appendix B
Safety and Usage Tips
Please observe these Safety and Usa g e Tips wh ile using Socket Go Wi-Fi!
Product Care
Do not expose this product to liquid, moisture or extreme humidity.
Do not expose this product to extreme high or low temperatures.
Do not drop, throw or try to bend this product, as rough treatment could
damage it.
Do not attempt to disassemble this product - a broken seal will void the
warran t y. The product d oes not contain consum er ser viceable components. Should your Go Wi -Fi! need service, please contact Socket technical suppor t at:
www.socketmobile.com/support/support/new
product, log in, click on the Technical Support tab, and click Create New Ticket.
Treat this product with care. Keep in a clean, dry and dust-free place.
Changes or modifications of this prod uct, not expressl y a ppr oved by
Socket, may void the user’s authority to operate the equipment.
Antenna Care
Do not place a metallic shield around your Go Wi-Fi! card since it will redu ce t he radio tran smissi on efficien cy.
. After registering your
Efficient Use
For optimum performance, please make sure that th ere is no metallic surroundin g your Go Wi-Fi! card.
Driving
RF ener g y ma y affect some electronic systems in m otor vehicles, such as car stereo, safety equipm ent, et c. Check wi th your vehicle manufa cturer’s representative to be sure that your Go Wi-Fi! card will not affect the electronic system in your vehicle.
Aircraft
Tu rn off the G o Wi-Fi! before boardi ng any aircraft.
To prevent interference with communications systems, you must not use
your Go Wi-Fi card while the plane is in the air.
Do not use it on the ground without permission from the crew.
54 | APPENDIX B: SAFETY AND USAGE TIPS
Radio Frequency Exposure
Your Go Wi-Fi! is a radio tran smitter and receiver. When in operation, it communicates with 802.11b-equipped devices by receivin g a nd transmitting radio frequen cy (RF) magnetic fields in the fr equency range
2.4 to 2.5 GHz. The maximum output power of the radio transmitter is less than 75 mW.
The Go Wi-Fi! unit is designed to be in compliance with the RF exposure limits set by national authorities and international health agencies when installed or used separately from other antennas or radio transmitters.
Operation of this device excludes body-worn holsters, belt clips, or similar operating configurations, as described in the FCC filing.
APPENDIX B: SAFETY AND USAGE TIPS | 55
Appendix C
Network Information
Consult with your network administrator, or have them complete this form.
1. What is the n etwork’s wireless network n ame, known as SSID?
Note: The name is case-sensitive, maxi mum length 32 characters.
2. What type of securit y does your WLAN u se? C heck one of the boxes A-F
below. A
Op en System (no setting s n eeded, proceed to Quest ion 4) B WEP-40 C WEP-128 D WPA-PSK E WEP-PEAP F WEP-EAP/TLS
3. If you checked B, C, D, E or F, please provide the necessary settings. [B] What is the WEP-40 key?
40-bit (10 char acters): _ _ _ _ _ _ _ _ _ _
[C] What is the WEP-128 key? What is the key index?
128-bit (26 characters): _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Key index: 1, 2, 3 or 4
[D] What is the WPA-PSK key? What is the key format?
Key: ____________________________________
Key Format:
Hexadeci mal. Key l ength must be 64 chara cters. ASCII. Key lengt h must be 8-63 char acters.
56 | APPENDIX C: NETWORK INFORMATION
[E-F] 802.1x Authentication only
IMPORTANT! Get the required authent ication certifi c ate(s) from your network administrator!
Specify the following 802.1x settings: WEP key:
The WEP key is provided automatically
I must enter the WEP key and key index WEP Key: _______________________ Key index: 1, 2, 3 or 4
Authentication:
EAP-TLS May appear as “Smart Card or
Certificate” in configuration menu.
PEAP
User name: ____________________Server:________________
(network login) (certificate server)
Passwor d: ____________________ Domain: ________________
4. Does the network require that you use a static IP address?
NO. If No, then you do not need any of the settings below. YES. If Yes, then please specify the following:
(a) Mobile Computer IP address: _____ . _____ . _____ . _____ (b) Subnet Mask: _____ . _____ . _____ . _____ (c) Gateway: _____ . _____ . _____ . _____ (d) DNS: _____ . _____ . _____ . _____ (e) WINS*: _____ . _____ . _____ . _____
*For Remote ActiveSync Only: If your server does NOT have use WINS services, use the IP address of the host PC instead of a WINS address.
APPENDIX C: NETWORK INFORMATION | 57
Appendix D
Troubleshooting
SYMPTOM: My device does not recognize the card after I insert it.
POSSIBLE REASONS SOLUTION
The card driver was not installed or installed incorrectly.
SYMPTOM: The Socket status icon doesn’t appear after I insert the card into my Pocket PC.
POSSIBLE REASONS SOLUTION
Your mobile computer may be frozen. The WLAN card may not be properly aligned in the card slot.
SYMPTOM: My device is not receiving a valid IP address.
POSSIBLE REASONS SOLUTION
The DHCP request was not successful in receiving an I P address The SSID may be incorr ect. Check and re-enter the SSID. It is
In Infrastr ucture operating mode, WEP encryption may not match access poin t settings.
Install the software properly.
Remove the WLAN Card. Soft reset the device by pressi ng the reset button. Remove and careful ly re-insert the card in the slot.
Remove and reinsert the card or soft reset the mobile computer.
case-sensitive. Alternatively, try using an SSID of “any”. Check with your company IT department to confirm access point security settings.
SYMPTOM: My device does not associate with an access point known to be within range.
POSSIBLE REASONS SOLUTION
The SSID may be incorr ect. Check a nd r e-enter th e SSID.
Try using an SSID of “any”. In Infrastr ucture operating mode, WEP encryption may not match access poin t settings. AP may require short preamble. Change access point to long
58 | APPENDIX E: GENERAL TROUBLESHOOTING
Check with your company IT
department to confirm access point
security settings.
preamble.
Appendix E
Technical Support
If you have trouble using the WLAN software, tap Start | Help to view Help files. For Wi-Fi Companion, you can also tap the Help button
in formati on about the open screen.
If you need further assistance with Wi-Fi Companion or the Go Wi-Fi! card, Socket has two technical support resources to help you. Please note that support is available only in English.
Socket On-Line Support
Socket On-Line Support (SOS) is a comprehensive knowledge database and the best place to start for technical support. No r egistration is required. To access SOS, please visit: www.socketmobile.com/support/faq.
Technical Support
IMPORTANT! To obtain t echnica l support, you m ust first regi ster your product online at www.socketmobil e.c om/support/support/new
After product registration, log in. Click on the Technical Support tab. Click Create New Ticket to submit an online inquiry for technical support. You
can log in anytime to track the progress of your request. If we cannot resolve your inquiry online, we can arrange for a support engineer to call you at a specific time.
.
for
802.1x only: If you have trouble conn ecting to an 802.1x network, ask your network administrator for the event log and access point log, if supported. Send the log(s) to Socket technical support with your request for help..
APPENDIX E: TECHNICAL SUPPORT | 59
Limited Warranty
Socket Communications Incorporated (Socket) warrants this pr oduct against defects in material and workmanship, under normal use and service, for one (1) year from the date of purchase.
Incompatibility is not a defect covered by Socket’s warranty. During the warranty period, Socket will, at its option, repair or replace the defective product at no charge when furnished with proof of retail purchase, pr ovided that you deliver the product to Socket or to an authorized Socket Service Center.
The returned product must be accompanied by a ret urn material authorization (RMA) number issued by Socket or by Socket's Authorized Service Center. If you ship the product, you must use the original container or equivalent and you must pay the shipping charges to Socket. Socket will pay surface shipping charges back to any location in the contiguous United States. This warranty applies only to the original retail purchaser and is not transferable.
Socket may, at its option, replace or repair the product with new or reconditioned parts and the returned product becomes Socket's property. Socket warrants the repaired or replaced products to be free from defects in material or workmanship for ninety (90) days after the return shipping date, or for the remainder of the original warranty period, whichever is greater.
This warranty does not cover the replacement of products damaged by abuse, accident, misuse or misapplication, nor as a result of service or modification other than by Socket.
SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING DAMAGE TO PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJ URY. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow limitation of implied warranties, or the exclusion or limitation of incidental or consequential damages, so that the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
This product may contain fully tested, recycled parts, warranted as if new. For warranty information, please visit: www.socketmobile.com/support
60
Limited Software Warranty
LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE.
CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement of t he SOFTWARE which does not meet SOCKET’S Limited Warranty and which is returned to SOCKET with a copy of your receipt. Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or 30 days, whichever is longer. THESE REMEDIES ARE NOT AVAILABLE OUTSIDE OF THE UNITED STATES OF AMERICA.
NO OTHER WARRANTIES. SOCKET disclaims all other warranties, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, with respect to the SOFTWARE and the accompanying written materials. This limited warranty gives you specific legal rights. You may have others which vary from state to state.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event sha l l SOCKET or its suppliers be li able for any damages whatsoever (i ncluding, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the SOFTWARE, even if SOCKET has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
EXPORT LAW ASSURANCES. You may not use or otherwise export or reexport the SOFTWARE except as authorized by United States law and laws of the jurisdiction in which the SOFTWARE was obtained. In particular, but without limitation, none of the SOFTWARE may be used or otherwise exported or reexported (a) into (or to a national or resident of) a United States embargoed country or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Table of Denial Orders. By using the SOFTWARE, you represent and warrant that you are not located in, under control of, or a national or resident of any such country or on any such list.
GOVERNMENT END USERS. If the SOFTWARE is supplied to the U. S. Government, the SOFTWARE is classified as “restricted computer software” as defined in clause 52.227-19 of the FAR. The U. S. Government ‘s rights to the SOFTWARE are as provided in clause 52.227-19 of the FAR.
CONTROLLING LAW AND SEVERABILITY. This License shall be governed by the laws of the United States and the State of California. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this License shall continue in full force and effect.
61
Disclaimer
EXCEPT TO THE EXTENT EXPRESSLY WARRANTED BY SOCKET COMMUNICATIONS, INC, T HIS PRODUCT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT TO THE EXTENT REQUIRED BY LAW, SOCKET DOES NOT ASSUME ANY PRODUCT LIABILITY ARISING OUT OF, OR IN CONNECTION WITH, T HE APPLICAT ION OR USE OF ANY PRODUCT OR APPLICATION DESCRIBED HEREIN.
62
Regulatory Compliance for Go Wi-Fi!
Go Wi-Fi! is designed to be compliant with the rules and regulations in locations where they are sold and will be labeled as required. This product is type approved users are not required to obtain license or authorization before using.
Radio Frequency Interference Requirements
This device complies with part 15 of the FCC r ules. Operation is subject to the following conditions: (1) This device may not cause harmful interfer ence, a nd (2) this d evice must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifications to the device not expressly approved by Socket Communications can void the user's authority to operate the equipment.
This equipment is also ETS 300 328 and E TS 300 826 complian t. These limits are designed to provide r easonable protection against h ar mful interference when the equipment is operated in a commercial environment.
This equip ment g enera tes, uses, an d can radiate radio fr eq u ency energ y and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause har mful interference in which case th e u ser will be required to correct the interferen ce at his or her own expense.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user may try to correct the interference by one or more of the following measures:
Reorient or r elocate the receiving antenna of the radio or television.
Increa se th e di stance sep arati ng th e equi pment a nd th e r eceiver.
Connect the equipment to an outlet on a different branch circuit than
that of th e receiver.
Consul t the dealer or an experien ced ra dio/TV t echnici an for h elp.
The user may find the following booklet helpful:
How to Identify and Re solve Radio-TV Interfe rence Problems
63
This booklet is available from the U.S. Government Prin tin g Office, Washington, D.C. 20402.
64
Antenna Co-location Instructions
The antenna(s) used for this transmitter must not be co-located or operating in con junction with any other an tenna or transmitter. End-users and installers must be provided with installation instruction s and transmitter operating conditions for satisfying RF exposure compliance.
Body-Worn Operations
(applicable only to Go W i-Fi! P500 only)
This device has been tested and complies with FCC, CE and IC radio­freq uency exposure l imits for body-worn operat ion. SAR compliance for body-worn operation has been established for PD A confi gur ati ons with a CompactFlash slot and a 1.0 cm minimum separation distance between the WLAN Card and the user’s body. In order to comply with FCC, CE and IC RF exp os ure requir ements for body-wor n operation, t his device must be used with a PDA utilizing a body-worn accessory that contains no metallic components and maintains a minimum separation distance of 1.0 cm between the WLAN Card and the user ’s body. Th i s d evice has not been evaluated for RF exposure compliance with any Smartphone or PDA with built-in phone capability that enables use of this device to be held and transmitting next to the head. This device must not be co-located or operating in con junction with any other an tenna or transmitter.
Body-worn operations are restricted to belt-clips, holsters or similar accessories that h ave no metallic component in the assembly. Body-worn configurations with the transmitter active have only been approved for small handheld PDA devices. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. This device has been tested and found to comply with FCC/IC radiation exposure limits set forth for an uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
Radio Frequency Interference Requirements – Canada
This Class B digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la Classe B r esp ecte toutes les exigencies du Reglement sur le Matériel Brouilleur du Canada.
CE Marking & European Union Compliance
Products intended for sale within the European Union are marked with a CEMark which indicates compliance to applicable Directives and European Normes (EN), as follows. Amendments to these Directives or ENs are included: Normes (EN), as follows:
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Applicable Directives:
Electromagnetic Compatibility Directive 89/336/EEC
Low Voltage Directive 73/23/EEC
Applicable Standards:
EN 300 328 v1.6.1 2004-11 Electromagnetic compatibility and Radio
spectrum Matters (ERM); Wideband transmission systems; Data transmission equipment operating in the 2.4 GHz ISM band and using wide band modulation techniques; Harmonized EN covering essential requirements under ar ticle 3.2 of the R&TTE Directive
EN 301 489-17 v1.2.1 2002-08 Electromagnetic compatibility and
Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for 2,4 GHz wideband transmission systems and 5 GHz high perfor man ce RLAN eq u ipment
EN 301 489-17 v1.11 (2000-09) Specified Conditions for Wideband
Data and HIPERLAN Equipment
EN61000-4-2: 1995 – Electrostatic Discharge
EN61000-4-3: 1996 – Radiated Electromagnetic Field
ANSI C95.1 Safety Levels with Respect to Human Exposure to RF
Electromagnetic Fields 300 KHz to 300 GHz
Product Disposal
Your device should not be placed in municipal waste. Please check local regulations for disposal of electronic products.
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10/2007 Printed in U.S.A.
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