Socket Digital Phone Card User Manual

Digital Phone Card™ with GSM Software Modem
CompactFlash Card with attached cable for connecting GSM phones to:
Windows Powered Pocket PCs
Windows CE-based Palm-size PCs, Handheld
Windows 9x/Me/2000/XP notebooks
User’s Guide
How this Manual is Organized
This manual is designed to help you install and the operate the Socket Digital Phone Card.
Chapter 1, Introduction, describes key features of the DPC and identifies package contents.
Chapter 2, Preliminary Setup, explains the first several setup steps, which are done the same for all Windows versions.
Chapter 3, Windows CE Setup, shows the later part of DPC setup for a Windows Powered Pocket PC or Windows CE-based Palm-size PC, Handheld PC Pro or pen tablet.
Chapter 4, SMS Messaging for Windows CE, explains how to send and receive SMS messages for Windows CE.
Chapter 5, Windows 9x/Me Setup, shows the latter part of DPC setup for a Windows 9x/Me notebook.
Chapter 6, Windows 2000/XP Setup, shows the latter part of DPC setup for a Windows 2000/XP notebook.
Chapter 7, SMS Messaging for Windows 9x/Me/2000/XP, explains how to send and receive SMS messages for Windows 9x/Me/2000/XP notebooks.
Appendix A, Specifications, provides technical specifications for the DPC.
Appendix B, Hints and Tips, gives tips for using the system efficiently.
Appendix C, Troubleshooting, gives advice for fixing the most common problems you may encounter using the DPC.
Appendix D, ISP Resources, lists some Internet Service Providers that you may want to choose from to use with your Digital Phone Card.
Appendix E, Technical Support, tells you how to reach Socket’s technical support department.
Table of Contents
CHAPTER 1 INTRODUCTION 3
Overview 3 Working Wirelessly with the DPC 3 Package Contents 4 How to Use This User’s Guide 5 Installation Steps Summary 5
CHAPTER 2 PRELIMINARY SETUP 6
STEP 1: Register Your Card 6 STEP 2: Activate Data Service for Your Phone 6 STEP 3: Uninstall Old Socket DPC Software 6 STEP 4: Network Information Form 7
CHAPTER 3 WINDOWS CE SETUP 8
STEP 5: Install the Software 9 STEP 6: Insert the Card and Attach the Phone 11 STEP 7: Set up Remote Networking 12 STEP 8: Make a Data Call 15
CHAPTER 4 SMS MESSAGING FOR WINDOWS CE 17
CHAPTER 5 WINDOWS 9X/ME SETUP 21
STEP 5: Insert the Installation CD 21 STEP 6: Insert the Card and Attach the Phone 21 STEP 7: Install the Software 22 STEP 8: Set up Remote Networking 23 STEP 9: Make a Data Call 24
CHAPTER 6 WINDOWS 2000/XP SETUP 26
STEP 5: Insert the Installation CD 26 STEP 6: Insert the Card and Attach the Phone 26 STEP 7: Install the Software 27 STEP 8: Set up Remote Networking 28 STEP 9: Make a Data Call 30
CHAPTER 7 SMS MESSAGING FOR WINDOWS 9X/ME/2000/XP 31
APPENDIX A SPECIFICATIONS 37
APPENDIX B HINTS AND TIPS 39
Optimizing Signals and Connections 39 Choosing the Right Applications 39 Using Multiple Modems 39
TABLE OF CONTENTS | 1
APPENDIX C TROUBLESHOOTING 40
APPENDIX D ISP RESOURCES 45
APPENDIX E TECHNICAL SUPPORT 48
LIMITED WARRANTY 49
COPYRIGHT NOTICE 51
REGULATORY COMPLIANCE 52
2 | TABLE OF CONTENTS
Chapter 1 Introduction
Overview
The Socket Digital Phone Card (DPC) allows you to connect your data-capable mobile phone to a Windows–based mobile computer. Now you can check email, browse the web, connect to your office network and synchronize files— all wirelessly!
When you use the Digital Phone Card, you don’t need a modem, because your data-capable GSM phone simulates one. You can use the Digital Phone Card with any software program that you use with a regular modem.
The DPC fits directly into the CompactFlash I/O slot of a Windows Powered Pocket PC or Windows CE-based Palm-size PC, Handheld PC Pro or pen tablet.
With the included CompactFlash-to-PC Card adapter, you can also use the DPC in the PC Card slot of a Windows CE-based Handheld PC Pro or pen tablet or Windows 9x/Me/2000/XP notebook.
Your retail box may not completely list all the mobile phones compatible with your version of the DPC. For a complete, up-to-date listing, please visit: www.socketcom.com/product/dpc.htm
For software updates, please visit: www.socketcom.com/product/dpc.htm
To register the DPC online, visit: www.socketcom.com/product/prodreg.htm
Working Wirelessly with the DPC
You can use your mobile computer’s remote communications capabilities to make your mobile phone work as a wireless modem.
Wireless Web Browsing
If you have a web browser on your mobile computer (e.g., Pocket Internet Explorer, Netscape, etc.), you can use the DPC to browse the Internet anytime anywhere within your mobile phone’s coverage area. Simply use the DPC to wirelessly connect to your office network or Internet Service Provider (ISP), open your web browser, then surf the Internet!
CHAPTER 1: INTRODUCTION | 3
Wireless Email
You can set up your mobile computer’s Inbox to directly access your IMAP4-enabled exchange server or ISP’s POP3 user accounts. Also, if you have a web browser on your mobile computer, you can also use html-based email services.
Wireless ActiveSync
While running ActiveSync wirelessly with the DPC, your mobile computer works as if it were directly connected to a host computer. For information about ActiveSync, refer to your mobile computer’s user manual.
Package Contents
The Socket Digital Phone Card for Pocket PCs package includes:
A Socket Digital Phone Card (CompactFlash card Type I) with permanently attached data cable, customized for specific GSM phones
The Socket Digital Phone Card Installation CD
The Quick Start Guide for Digital Phone Card for Pocket PCs
A registration card
Digital Phone Card Installation CD
The Windows 9x/Me/2000 Upgrade Kit for the Digital Phone Card includes these items:
A CompactFlash-to-PC Card adapter
The Socket DPC Upgrade Kit Installation CD
The Quick Start Guide for Digital Phone Card for Windows
9x/Me/2000/XP
A registration card
PC Card adapter Installation CD
Register the DPC online at: www.socketcom.com/product/prodreg.htm
4 | CHAPTER 1: INTRODUCTION
How to Use This User’s Guide
Setting up the DPC begins the same for all Windows versions but ends differently.
To set up the DPC, begin in Chapter 2, “Preliminary Setup,” which includes instructions for Steps 1-5 for all Windows versions. After completing the instructions in Chapter 2, proceed to the chapter for your specific Windows version to complete Steps 6-9.
For instructions on SMS messaging, refer to Chapter 4, “SMS Messaging for Windows CE,” or Chapter 7, “SMS Messaging for Windows 9x/Me/2000/XP.”
Installation Steps Summary
PRELIMINARY SETUP STEP 1: Register your card. STEP 2: Activate data service for your mobile phone. STEP 3: Uninstall old Socket DPC software. STEP 4: Complete the Network Information Form.
CHAPTERS 3-4: WINDOWS CE STEP 5: Install the software. STEP 6: Insert the card and attach the phone. STEP 7: Set up remote networking. STEP 8: Make a data call. OPTIONAL: Use SMS messaging.
CHAPTERS 5-7: WINDOWS 9x/Me/2000/XP STEP 5: Insert the installation CD. STEP 6: Insert the card and attach the phone. STEP 7: Install the software. STEP 8: Set up remote networking. STEP 9: Make a data call. OPTIONAL: Use SMS messaging.
Please note that the sequence for inserting the card and installing the software differs between Windows CE-based mobile computers and Windows notebooks.
CHAPTER 1: INTRODUCTION | 5
Chapter 2 Preliminary Setup
This section explains the first three steps of DPC setup, which are done similarly for all Windows versions. After performing the steps covered here, complete DPC setup by proceeding to Part II. Find the section for your specific Windows version.
The four steps covered in Part I include:
Registering your card
Activating data service for your mobile phone
Network Information Form
STEP 1: Register Your Card
Register your DPC online at www.socketcom.com/product/prodreg.htm.
You can also use the product registration form included in your DPC package.
STEP 2: Activate Data Service for Your Phone
Some mobile phone carriers activate data service only when requested and may charge small fees. If necessary, ask your phone carrier for this feature.
Important! If data service is not activated for your mobile phone, then you will not be able to use your phone for any data connections!
STEP 3: Uninstall Old Socket DPC Software
Delete any DPC software you may have previously installed on your mobile computer. See the README on the installation CD for uninstall procedures.
6 | CHAPTER 3: WINDOWS CE SETUP
STEP 4: Network Information Form
Contact your office network administrator or Internet Service Provider (ISP) for the information below. If you plan to use ISP services offered by your mobile phone carrier, contact your carrier.
For a text-only form that you can email, go to the Docs folder on the installation CD or visit: www.socketcom.com/pdf/dpcform.txt
1. Please provide the following dial-up information:
Dial-up number: ( ____ ) _______________
User name: _________________________
Password: _________________________
Domain: __________________________
2. Does the network support DHCP (Dynamic Host Configuration
Protocol)? Most ISPs use DHCP.
YES. If Yes, then STOP. You do NOT need to answer Question 3.
NO. If No, then continue to Question 3. You may need only some
of the IP addresses listed below.
3. Please specify any applicable IP addresses:
(a) Mobile Computer IP address: _____ . _____ . _____ . _____
(b) Subnet Mask: _____ . _____ . _____ . _____
(c) Default Gateway: _____ . _____ . _____ . _____
(d) Primary DNS: _____ . _____ . _____ . _____
(e) Secondary DNS: _____ . _____ . _____ . _____
(f) Primary WINS: _____ . _____ . _____ . _____
(g) Secondary WINS: _____ . _____ . _____ . _____
For remote ActiveSync only: If your server does NOT have WINS
services enabled, you must use the IP address of your host computer
instead of a Primary WINS address.
(h) Host computer IP address: _____ . _____ . _____ . _____
INTRODUCTION | 7
Chapter 3 Windows CE Setup
This chapter explains the latter part of DPC setup for these Windows CE-based mobile computers:
Windows CE v3.0
Pocket PC and HPC 2000
Windows CE v2.11
Handheld PC and Handheld PC Pro
Before you start the steps in this chapter, be sure to complete the instructions in Chapter 2, “Preliminary Setup.”
Warning! Pocket PCs are not the same as Palm-size PCs!
For some steps, setup differs for the two mobile computers!
Pocket PCs are based on Windows CE v3.0, while Palm-size PCs are based on Windows CE v2.11. If you are not sure whether you have a Pocket PC or Palm-size PC, you can find out by identifying what Windows CE version your mobile computer has. This is sometimes labeled as the Core System Version.
To determine the Windows CE version of your mobile computer, go to either:
Start | Settings | System. On some mobile computers, you also need to
click on the About icon.
Start | Settings | Control Panel | System. In the System Properties screen,
click on the System tab.
: Windows Powered
: Palm-size PC,
8 | CHAPTER 3: WINDOWS CE SETUP
STEP 5: Install the Software
Follow these steps for software installation BEFORE inserting the DPC:
1. Make an active partnership between the mobile computer and a host PC.
An active partnership exists if data can be transferred between the mobile computer and the host PC via the mobile computer’s serial or USB connection cable or cradle.
2. Insert the Socket Digital Phone Card Installation CD into the host PC.
3. IF YOUR DEFAULT WEB BROWSER IS INTERNET EXPLORER, you can install either the SETUP.HTM
or SETUP.EXE:
(a) Click Start then Run on the host PC. (b) Type X:\SETUP.HTM or X:\SETUP.EXE
(Replace X with your CD drive letter.)
(c) In the File Download screen, select the option that lets you run
(or open) the file from its current location.
IMPORTANT! YOU MUST RUN THE FILE! DO NOT SAVE IT!
(d) A Security Warning screen will appear. Click Yes.
File Download screen from Internet Explorer 5.5
CHAPTER 3: WINDOWS CE SETUP | 9
IF YOUR DEFAULT WEB BROWSER IS NETSCAPE, DO NOT run the SETUP.HTM Instead, choose either of two options:
file on Netscape, because it will not work properly.
OPTION ONE: RUN SETUP.HTM ON INTERNET EXPLORER (a) In the Internet Explorer screen, click File | Open. (b) In the Open screen, type X:\SETUP.HTM
(Replace X with your CD drive letter.)
Open screen from Internet Explorer 5.5
(c) Proceed with the instructions described on the previous page for
Internet Explorer.
OPTION TWO: RUN THE SETUP.EXE FILE FROM THE PROPER
WINDOWS FOLDER
Click on My Computer or use Windows Explorer to manually browse the CD to the WinCE (or other appropriate directory) and manually launch the SETUP.EXE file found there.
Important! Be sure to choose the SETUP.EXE file, NOT the SETUP.HTM file. The two file types have different icons:
EXE icon HTM icon for Netscape
4. Follow the instructions on the host PC screen until setup is done.
Note: After completing setup, your host PC may display a screen reporting Application Downloading Complete. Click ok.
5. On your mobile computer, a screen may appear asking you to select your
GSM phone manufacturer. Make the appropriate selection, then tap ok.
6. Disconnect the mobile computer from the host computer.
7. Soft reset the mobile computer. Push the reset button, which may be on
the back of your mobile computer.
10 | CHAPTER 3: WINDOWS CE SETUP
STEP 6: Insert the Card and Attach the Phone
y
With the mobile computer turned ON, insert the DPC into your mobile computer’s card slot. If using a PC Card slot, insert the card into a CompactFlash-to-PC Card adapter first. Then attach the free end of the cable to your mobile phone.
Plug the card into your mobile computer’s card slot…
…Then attach cable to
our mobile
phone.
CHAPTER 3: WINDOWS CE SETUP | 11
STEP 7: Set up Remote Networking
You will need your completed Network Information Form for this step.
Remote Networking Setup for Pocket PCs
1. Go to Start | Settings | Connections | Modem.
2. The Modem Connections screen will appear. Tap New Connection…
3. In the Make New Connection screen, enter a name for the connection,
such as “GSM Phone.”
In the Select a modem field, select the Socket DPC GSM Connection.
Make sure the Baud Rate is set to 19200 bps.
4. Tap on Advanced… Do NOT change the default settings in Port Settings.
Make New Connection screen
If using DHCP, you can probably keep the default settings in the
TCP/IP and Name Servers screens. Tap ok.
If NOT using DHCP, click on the TCP/IP and/or Name Servers tabs
and follow your Network Information Form to enter any necessary IP addresses. When done, tap ok.
5. When you return to the Make New Connection screen, tap Next.
6. In the next screen, enter the dial-up number and tap Next. Spaces or
dashes are not required within the phone number.
7. In the next screen, uncheck Wait for dial tone before dialing. Tap Finish.
12 | CHAPTER 3: WINDOWS CE SETUP
Remote Networking Setup for Palm-size PCs, Handheld PCs, and Pen Tablets
1. Palm-size PC: Go to Start | Programs | Communications | Connections |
Make New Connection.
Handheld PC or pen tablet: Go to Start | Programs | Communication | Remote Networking | Make New Connection.
2. In the Make New Connection screen, enter a name for the connection,
such as “GSM Phone.” Select Dial-Up Connection, then tap Next>.
Make New Connection screen from a Handheld PC
3. The Make New Dial-Up Connection screen will appear. In the Select a
modem menu, select the Socket DPC GSM Connection for your GSM phone. (For example, Ericsson is listed below.) Tap on Configure…
Make New Dial-Up Connection screen from a Handheld PC
4. In the Port Settings screen, make sure the Baud Rate is set to 19200.
Tap on the Call Options tab.
Port Settings screen from a Handheld PC
CHAPTER 3: WINDOWS CE SETUP | 13
5. In Call Options, uncheck Wait for dial tone before dialing. Tap OK.
Call Options screen from a Handheld PC
6. In Make New Dial-Up Connection, tap on TCP/IP Settings…
7. In the TCP/IP Settings screen, follow your Network Information Form to
enter settings appropriate to your office network or ISP.
If using DHCP, check Use server-assigned IP address. Tap OK.
General TCP/IP screen from a Handheld PC
If NOT using DHCP, uncheck Use server-assigned IP address. Enter your mobile computer IP address in the IP address field, and tap on the Name Servers tab to enter DNS and/or WINS addresses. Tap OK.
8. In the Make New Dial-Up Connection screen, tap Next>.
9. In the next screen, enter the phone number of your office network or ISP.
Check Force long distance, then tap on the Finish button.
Dial-Up Connection settings screen from a Handheld PC
14 | CHAPTER 3: WINDOWS CE SETUP
STEP 8: Make a Data Call
Preliminary Checklist
!
Are the cable and connectors fastened securely to the mobile computer and phone?
!
Is the phone receiving a digital signal? A or equivalent will appear on the display of some phones.
!
Is the mobile phone’s signal strength sufficient? A minimum strength of two bars is recommended, but some phones can send data with one. For a better signal, raise the antenna, hold the phone upright, and/or relocate.
!
Does your phone have enough battery power for your data call?
!
Is the Socket GSM program closed? The Socket GSM program uses the same port needed for remote networking (e.g., making a data call).
Placing a Data Call
1. Windows CE v3.0: Go to Start | Programs | Connections.
Windows CE v2.11: Go to Start | Programs | Communication. On some mobile computers, you also need to tap Remote Networking.
2. Tap on the icon for the wireless connection you created in Step 6.
Pocket PC icon Handheld PC icon
3. The Connect To screen will appear. Enter your User name and Password.
Windows CE v3.0 only: In the Dial from field, select Home.
Connect To screen from a Pocket PC
CHAPTER 3: WINDOWS CE SETUP | 15
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