Business Mobility Now! are registered trademarks or trademarks of Socket Mobile, Inc. All other brand and
product names are trademarks of their respective holders.
Reproduction of the contents of this manual without the permission of Socket Mobile is expressly prohibited.
Please be aware that the products described in this manual may change without notice.
The CompactFlash Scan Card includes technology licensed under United States Patent No. 5,902,991 and
7,003,627
Feel free to contact Socket Mobile at:
Other than the above, Socket Mobile can assume no responsibility for anything resulting from the application of
information contained in this manual.
Please refrain from any applications of the CompactFlash Scan Card that are not described in this manual.
Please refrain from disassembling the CompactFlash Scan Card. Disassembly of this device will void the
product warranty.
You can track new product releases, software updates and technical bulletins by visiting the Socket website at:
HTUhttp://www.socketmobile.com
Socket Mobile, Inc.
39700 Eureka Drive
Newark, CA 94560-4808
USA
+1 510-933-3067
support@socketmobile.com
2
Page 3
Table of Contents
COPYRIGHT NOTICE 2
1 | INTRODUCTION 4
ABOUT THE SOFTWARE4
SYSTEM COMPATIBILITY4
PACKAGE CONTENTS5
ACCESSORIES5
SOCKETCARE
PRODUCT REGISTRATION5
2 | SETUP FOR THE SOMO 6
STEP1:ASSIGN A TRIGGER BUTTON7
STEP2:START SOCKETSCAN10
STEP3:INSERT THE CARD11
STEP4:OPEN YOUR APPLICATION11
STEP5:SCAN DATA INTO YOUR APPLICATION11
APPENDIX B BARCODE LABEL SPECIFICATIONS 26
APPENDIX C USAGE AND MAINTENANCE TIPS 27
SCANNING TIPS27
CLEANING THE CFSCAN CARD 5XRX28
APPENDIX D SETUP FOR NON-SOMO PDAS 29
STEP1:UNINSTALL OTHER SCANNING SOFTWARE29
STEP2:INSTALL SOCKETSCAN SOFTWARE29
STEP3:ASSIGN A TRIGGER BUTTON30
STEP4:START SOCKETSCAN30
STEP5:INSERT THE CFSCAN CARD30
STEP6:OPEN YOUR APPLICATION31
STEP7:SCAN DATA INTO YOUR APPLICATION31
APPENDIX E RETAINING BRACKET INSTALLATION 32
APPENDIX F TROUBLESHOOTING 35
APPENDIX G TECHNICAL SUPPORT 36
LIMITED WARRANTY 37
REGULATORY COMPLIANCE 39
3
Page 4
1 | INTRODUCTION
Version
Performance Level
Scanner Type
Types of Barcodes
Read
5C
Entry-Level
CMOS Imager
1D
5E2
Entry-Level
Class 1 Laser
1D
5P
Performance
Class 2 Laser
1D
5X
Xtreme Performance
CMOS Imager
1D and 2D
5XRx
Xtreme Performance, Antimicrobial
CMOS Imager
1D and 2D
Thank you for purchasing the
CompactFlash Scan Card (CF Scan
Card) Series 5 or Series 5 Rx. This
barcode scanner plugs into the Socket
SoMo® 650/655 handheld computer
and provides high-quality laser or
CMOS imaging barcode scanning
technology.
The CF Scan Card works with computers that meet these requirements:
Any of the following operating systems:
- Windows Embedded Handheld 6.5
- Windows Mobile 6 Classic/Professional
- Windows Mobile 2003, 2003SE or 5.0 for Pocket PC
- Windows Vista, XP
Available CompactFlash (CF) or PC Card slot
(Use in a PC Card slot requires a Type II CF-to-PC Card adapter, available from third
party)
4
SocketScan™ keyboard wedge software enters scanned data into any
Windows application, as if the data were manually typed. No custom
programming is required to use the CF Scan Card.
SocketScan Trigger places a floating software trigger on your screen that you
can move to anywhere on your screen and tap/click to trigger the scanner.
Page 5
Software installation for Windows Mobile requires a host PC with Microsoft
Description
SKU
FlexGuard silicone cover
– protects both scanner
and device
For SoMo 650 – HC1670-1202
For SoMo 650Rx – HC1661-1188
synchronization software (free from the Microsoft website). Alternatively, advanced
users can use a CAB file to install the application. Please refer to the Readme file on
the installation CD for instructions.
PACKAGE CONTENTS
CF Scan Card
Retaining bracket for use with the Socket SoMo
SocketScan Installation CD
Booklets with copyright, warranty, and regulatory compliance
Lower your Total Cost of Ownership with the SocketCare service program, which provides
faster repair and replacement, quicker technical support, and the option for full
comprehensive coverage (SKU# IS5046-1379).
http://www.socketmobile.com/support/socketcare
™
SERVICE PROGRAM
PRODUCT REGISTRATION
Socket highly recommends that all customers register their products. Registered users
receive access to technical support and can choose to get product updates and special
offers. Register online at: http://support.socketmobile.com
CHAPTER 1:INTRODUCTION5
Page 6
2|SETUP FOR THE SOMO
This chapter shows how to install,
configure, and use the
CompactFlash Scan Card (CF Scan
Card) with any version of the Socket
SoMo handheld computer.
SETUP SUMMARY
STEP 1: Assign a trigger button.
STEP 2: Start SocketScan
STEP 3: Insert the CF Scan Card.
STEP 4: Open your application.
STEP 5: Scan data into your application!
Note: SocketScan software comes pre-loaded on the SoMo,
thus installation is not required. However, if you wish to
install a more recent version of SocketScan, you can download it free from:
http://www.socketmobile.com/support/downloads/data-collection/series5/
6
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STEP1:ASSIGN A TRIGGER BUTTON
Note: Alternatively, you can use the SocketScan Trigger software to set up a soft trigger
on the SoMo screen. See Chapter 4.
Note: If SocketScan is not running yet, you can press the trigger button to quickly launch
SocketScan. Pressing the trigger button will activate the scanner only when SocketScan
is open.
Windows Mobile 6 Service Pack 4 or later
1. In the Today screen, tap Getting Started.
2. In the list, tap Set up Data Capture Triggers.
CHAPTER 2:SETUP FOR THE SOMO7
Page 8
3. In the next screen, tap LEFT or RIGHT in the ”Barcode to…” line to assign the button
on the left or right side of the SoMo as the barcode scanner trigger.
Note: The “RFID to…” options do not apply to the CompactFlash Scan Card..
4. The SoMo will configure the trigger button and send a confirmation message to your
inbox.
8
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Windows Mobile 5 or 6 (prior to Windows Mobile 6 Service Pack 4)
1. Tap Start| Settings | Buttons.
2. Select a button to trigger the CF Scan Card. In the drop-down menu, select
SocketScan. When done, tap ok.
IMPORTANT! Be sure to select SocketScan. Do not select the programs Socket Read RFID,
Socket Read Barcode or Socket Trigger Select, which are not for the CF Scan Card.
CHAPTER 2:SETUP FOR THE SOMO9
Page 10
STEP2:START SOCKETSCAN
Icon
Scanner
Version
Meaning
Any
No scanner detected. The scanner is missing, damaged,
or improperly inserted.
5C/5E2/5P
SocketScan detects the scanner and is ready to scan.
5X/5XRx
SocketScan detects the scanner and is ready to scan.
1. Press the trigger button that you just assigned. This is a quick way of starting
2. When SocketScan is running, a SocketScan icon will appear at the bottom of the
Today screen.
10
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STEP3:INSERT THE CARD
1. Open the card slot cover on top of the SoMo and insert the CF Scan Card into the CF
card slot.
Be sure to insert the card all the way into the slot.
Do not insert the card backwards.
Do not push the card in too hard, or you can damage the card or the card slot of the
SoMo.
Note: For instructions on how to use the included retaining bracket to secure the CF
Scan Card into the SoMo, please refer to Appendix F.
2. Make sure the appropriate “CF Scan Card detected” icon appears.
Note: If the “No scanner detected” icon appears, make sure that the CF Scan Card is
pushed all the way into the slot.
STEP4:OPEN YOUR APPLICATION
Start the application that you want to scan data into. Make sure a document or
spreadsheet is open. Place the cursor where you would like data from the next scan to
go.
STEP5:SCAN DATA INTO YOUR APPLICATION
1. Press the trigger button and scan a barcode. Make sure the red beam covers the
entire width of the barcode. For example, you can try scanning the barcode below:
CHAPTER 2:SETUP FOR THE SOMO11
Page 12
IMPORTANT!
Do not look directly into the beam or point it at a person!
Note: Print out page before scanning barcode. Do not scan from the screen.
Note: If you have trouble scanning, try adjusting the scanning distance and/or the
scanning angle. Please refer to Appendix C and Appendix E for more information.
Note: For the CF Scan Card 5C, 5X or 5XRx, try to keep the scanner steady as it
scans.
When data is read, a beep should sound, and the scanner beam should turn off,
indicating a good read. Scanned data will appear in the document, and the cursor will
automatically advance to the next line, ready for the next scan.
If the CF Scan Card fails to read data within a few seconds, the scanner beam will turn
off, and you must try again.
12
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3|SOCKETSCAN
This chapter shows how to use the application features of SocketScan
software with a SoMo or other Windows Mobile powered device
For help using the SocketScan utility, when the utility is open, tap Start | Help.
For an explanation of the SocketScan icon, please see page 10.
CHAPTER 4:SETUP FOR WINDOWS MOBILE13
Page 14
SYMBOLOGY SELECTOR
The applet makes it easy to select which symbologies you want the scanner to decode.
1. Tap on the SocketScan icon. In the pop-up menu, tap Symbology Selector...
2. In the screen that appears, check the symbologies you wish to enable. Uncheck those
you wish to disable. Tap ok.
Notes:
Socket does not recommend enabling all possible symbologies, because it will slightly
lengthen the decode process.
If you want to scan Vehicle Identification Number barcodes, select the VIN option.
If you want to scan UPC-A barcodes but not GS1 DataBar barcodes, Socket
recommends that you disable GS1 DataBar support to prevent UPC-A barcodes from
being misread as GS1 DataBar.
Special Symbologies
In addition to the symbologies supported by the Symbology Selector, you can also manually
configure the CF Scan Card to accept or ignore specialized barcode symbologies, extensions,
and parameters.
Please refer to the SocketScanAdvanced Programming Guide, available online at:
http://www.socketmobile.com/support/downloads/
14
Page 15
SCANNER SETTINGS
The SocketScan Settings utility lets you specify a prefix and/or suffix to automatically add
to each scan, as well as sounds to signify good reads of data.
1. Tap on the SocketScan icon. In the pop-up menu, tap Settings.
2. In the Prefix/Suffix screen, enter the characters you want to append to each scan (128
character maximum).
Note: By default, SocketScan enters a carriage return after each scan. Use \r for
Carriage Return, \n for Linefeed, \t for Tab., \\ for a single \ character. Other characters
can be entered in the format \nnn, where nnn = ASCII character 001 - 255.
3. Tap on the Sound tab. In the screen that appears, select a sound for indicating good
reads of data.
If you want to play a .WAV audio file, make sure it is saved in the My Documents folder
of your PDA. Select Play .wav file, then tap on the browse button to choose the .WAV
file.
4. After selecting all your scanner settings, tap ok.
CHAPTER 4:SETUP FOR WINDOWS MOBILE15
Page 16
SCAN DEMO
Scan Demo makes it easy to determine the symbology, number of characters, and
decoded data (in either ASCII or Hex) of any barcode supported by the scanner. This is
especially useful if you encounter a barcode that the scanner will not decode by default.
1. Tap Start | Programs | SocketScan folder | Scan Demo. This will close SocketScan
and open Scan Demo as a separate application.
2. The Scan Demo screen will appear. If desired, use the check boxes at the bottom of
the screen to modify the test.
Enable all symbologies: By default, this option is checked. Different symbologies
can sometimes interpret the same barcode differently, so you may want to uncheck
this option.
Code page: Enabled by default.
Display as hex data: Check this box to view scanned data in hexadecimal format.
Otherwise, data will appear as ASCII.
3. Scan the barcode.
4. Scan Demo will report properties of the barcode you scan.
16
Page 17
SOCKETSCAN TRIGGER
If you find it inconvenient or impossible to assign or use a hardware button to trigger the
scanner, you can use this virtual trigger button that “floats” on top of the active application.
1. Make sure to do all of the following before using SocketScan Trigger:
Tap Start | Programs | SocketScan folder | SocketScan.
Insert the CF Scan Card into your Pocket PC.
Open the application that you want to scan data into.
3. The floating trigger button will appear on your screen on top of the active application.
Drag from the title bar to move the trigger button to a convenient place on the screen.
Tap the trigger button to activate the scanner.
CHAPTER 4:SETUP FOR WINDOWS MOBILE17
Page 18
4. A SocketScan Trigger icon will also appear in the menu bar of the Today screen. Tap
this icon to open a pop-up menu with the following options:
Tap Scan Now to activate the scanner as if you had tapped the trigger button.
Tap Remove Floating Trigger to remove the trigger button from the screen but
keep the icon handy on the task bar. To restore the trigger button, tap on the menu
bar icon. In the pop-up menu, tap Launch Floating Trigger.
Tap About to view SocketScan Trigger version information.
Tap Close SocketScan Trigger to close the application completely. From this
state, the SocketScan trigger can only be launched from the Programs page.
18
Page 19
CF Card Size
All versions
CF Type II: 1.69 x 1.43 x 0.20 in (42.8 x 36.4 x 5.0 mm)
Scanner Head
Size
5C/5E2/5P
1.7 x 2.0 x 0.79 in (43 x 51 x 20 mm)
5X/5XRx
1.7 x 2.0 x 0.91 in (43 x 52 x 23 mm)
Total Weight
5C
1.1 oz (31 g)
5E2/5P
1.2 oz (34 g)
5X/5XRx
1.3 oz (37 g)
Antimicrobial
Properties (JIS
Z2801:2000 Test)
5XRx
2.49 on Methicillin-resistant Staphylococcus aureus (MRSA)
6.07 when cleaned with Sani-Cloth® Plus disposable cloth wipes
Operating
Temperature
5C/5E2/5P
+32 to +122°F (0 to +50° C)
5X/5XRx
-4 to +144°F (-20 to +60°C)
Storage
Temperature
5C/5E2/5P
-40 to +158°F (-40 to +70°C)
5X/5XRx
-22 to +158°F (-30 to +70°C)
Relative Humidity
All versions
0 to 95% non-condensing
Ambient Light
5C
Sunlight: 9690 ft. candles (9690 lux)
Artificial light: 450 ft. candles (4,845 lux)
5E2/5P
Sunlight: 10,000 ft. candles (107,640 lux)
Artificial light: 450 ft. candles (4,844 lux)
5X/5XRx
0 to 100,000 lux
5C
Idle
10 mA (33 mW)
Scanning
170 mA (560 mW) typical
5E2/5P
Idle
10 mA (33 mW)
Scanning
47 mA (155 mW) typical
5X/5XRx
Idle
70 mA (231 mW)
Scanning
460 mA (1.518 W)
UPhysical Characteristics:
UEnvironmental Characteristics:
APPENDIX A
PRODUCT SPECIFICATIONS
Power Consumption (3.3V supply):
Operating System Support for SoMo 655: Windows Embedded Handheld 6.5
Operating System Support for SoMo 650: Windows Mobile 6.1 wSP9, Laptops and
tablets not supported
APPENDIX A:PRODUCT SPECIFICATIONS19
Page 20
Compatibility: Windows COM port
5C
Bookland EAN (ISBN / EAN-13), Chinese 2 of 5, Codabar, Code 11, Code
128, Code 39, Code 93, Discrete 2 of 5, GS1 DataBar (RSS), GS1-128 (UCC128/EAN-128), Interleaved 2 of 5 (ITF-14), MSI, Plessey, UPC/EAN,
UPC/EAN/JAN supplemental redundancy, Coupon Report, ISSN EAN,
Inverse 1D, ISBT concatenations, Matrix 2 of 5
5E2/5P
Bookland EAN, Chinese 2 of 5, Codabar, Code 11, Trioptic Code 39, Code 39
Full ASCII, Code 93, Code 128, Discrete 2 of 5, GS1-128 (UCC-128/EAN-
The decode zones for the CF Scan Cards are shown in the following pages. The
minimum element width (“X Dimension” or barcode “size”) is the width in
thousandths of an inch (mils) of the narrowest element (bar or space) in the
symbol. The figures shown are the typical scanning distances (depths of field) for
selected barcode sizes. The maximum usable length of a barcode symbol (Width
of Field) at any given range is also shown below.
APPENDIX A:PRODUCT SPECIFICATIONS21
Page 22
UCF SCAN CARD 5C: 1D Linear Imager Decode Zone (Entry-Level)
22 | APPENDIX A:PRODUCT SPECIFICATIONS
Page 23
CF SCAN CARD 5E2: Class 1 Laser Decode Zone (Entry-Level)
APPENDIX A:PRODUCT SPECIFICATIONS23
Page 24
CF SCAN CARD 5P: Class 2 Laser Decode Zone
24 | APPENDIX A:PRODUCT SPECIFICATIONS
Page 25
CF SCAN CARD 5X/5XRx: 2D CMOS Imager Decode Zone
APPENDIX A:PRODUCT SPECIFICATIONS25
Page 26
APPENDIX B
BARCODE LABEL SPECIFICATIONS
All barcode symbols/labels should satisfy the appropriate AIM Uniform Symbology
Specification.
Background Substrate:
The barcode symbol should be printed on material (media) that is reflective and has a
matte (not glossy) finish. A background diffuse reflectance of at least 70% to 80% is
desirable for optimum contrast. Retro-reflective media should be used to obtain decode
distances greater than 36 inches.
Ink Color and Type:
The inked bars should not exceed 25% reflectance at the wavelength that is being used
for reading, whether printed with black ink or colored ink. The reflectance value should
not vary more than 5% within the same character.
Voids and Specks:
The code should be printed clearly, free of voids, specks, blemishes and lines that could
“fool” the scanner. Specks or blemishes in the white spaces, or false or missing bar
sections could be interpreted by the reading equipment as part of the code. Generally,
the width of such flaws is more serious than the height. Code symbols/ labels should be
rejected if these defects are present.
Definition:
The bars in the barcode symbol should be well defined. Their edges should not be rough
or fuzzy, so that the bars and spaces have the proper widths intended for the barcode
symbology used.
Contrast:
Background reflectance (that of the substrate on which the codes are printed) should
always provide a good contrast relative to the ink reflectance (that of the code bars). The
difference between the two should be at least 37.5% at the wavelength used for reading.
Tolerance:
The ratio of the widths of bars and spaces in a barcode symbol must conform to the
appropriate AIM barcode specifications and can cause problems if not correct throughout
the barcode. Problems can occur when bar edges are smeared or rough, or when they
exhibit voids.
26|APPENDIX B:BARCODE LABEL SPECIFICATIONS
Page 27
APPENDIX C
USAGE AND MAINTENANCE TIPS
SCANNING TIPS
Practice to determine the best scanning angle and distance for your type of barcode.
Scan Angle
For best results, position the scanner at an angle to the barcode. Otherwise, light can
bounce back into the scanner and “blind” the sensing mechanism.
Recommended Scan Angle:
CF Scan Card 5C: 53.3° from perpendicular
CF Scan Card 5E2/5P: At least 15° from perpendicular
CF Scan Card 5X/5XRx: At least 25.5° from perpendicular
APPENDIX C:SCANNING TIPS27
Page 28
Aiming Beam
Aim the scanner so that the red beam covers the entire width of the barcode.
Scanning Distance
The optimal scanning distance varies depending on the barcode size, symbology,
label media, W-N Ratio, and scan angle. Check the Decode Zone in Appendix E to
determine the appropriate distance between the scanner and barcode.
The larger the barcode, the further away you should position the scanner.
The tighter the bars of the barcode, the closer you should position the scanner.
CLEANING THE CFSCAN CARD 5XRX
The CompactFlash Scan Card 5XRx is made with plastics embedded with antimicrobial
materials, which much be properly cleaned and cared for in order to maintain their
antimicrobial properties.
Socket recommends Sani-Cloth® Plus brand disposable cloth wipes as the standard
disinfectant wipe for both the CF Scan Card 5XRx. Doing so will increase the JIS
Z2801:2000 antimicrobial rating from 2.49 to 6.07.
Do not use bleach-based or Dispatch® brand cloth wipes, as they negate all
antimicrobial properties that have been added to the device.
28|APPENDIX C:SCANNING TIPS
Page 29
APPENDIX D
SETUP FOR NON-SOMO PDAS
This chapter shows how to install, configure, and use the CompactFlash Scan Card (CF
Scan Card) with a Windows Mobile powered device from a third-party manufacturer.
STEP1:UNINSTALL OTHER SCANNING SOFTWARE
Uninstall any barcode scanning software already on your PDA, including previous
versions of SocketScan. You can either uninstall directly from your PDA, or indirectly with
synchronization software. Please refer to your PDA manual for instructions.
STEP2:INSTALL SOCKETSCAN SOFTWARE
ADVANCED USERS: Read the README file for CAB install instructions.
1. Use a serial/USB cable or cradle and the appropriate synchronization software to
make an active connection between your PDA and a host PC. Synchronization
software is free from the Microsoft website.
2. Insert the installation CD into your host PC.
3. Use My Computer or Windows Explorer to access your CD-ROM drive. In the CD,
click on SETUP.EXE.
4. The SocketScan Setup Center will appear in your web browser. Read the first page
and click Installation in the left margin.
5. In the SocketScan Installation page, in the Windows CE section, click Install in the
first paragraph.
6. Your web browser will present a series of dialogs.
Internet Explorer:
In the File Download –Security Warning dialog, click Run.
In the second warning dialog, click Run. Internet Explorer will download the file.
Firefox:
In the file opening dialog, click Save File. Firefox will download the file.
In the Downloads list, next to SocketScanCE.exe, click Open.
In the warning dialog, click OK to continue.
7. The installation wizard will automatically begin. Follow the wizard to install the
software.
8. When software installation is complete, a dialog will prompt you to remove the PDA
from the cradle and soft reset. Tap ok.
CHAPTER 3:SOCKETSCAN FOR WINDOWS MOBILE29
Page 30
Icon
Meaning
No scanner detected. The scanner is missing, damaged, or improperly inserted.
CF Scan Card 5C/5E2/5P detected. SocketScan detects the scanner and is ready to scan.
CF Scan Card 5X/5XRx detected. SocketScan detects the scanner and is ready to scan.
9. Remove the PDA from the connection cable/cradle. Soft reset the PDA by pressing the
reset button.
IMPORTANT! Soft reset your PDA, or some icons will not appear properly.
STEP3:ASSIGN A TRIGGER BUTTON
Refer to your PDA manual for complete instructions.
Note: Alternatively, you can use the SocketScan Trigger software to set up a soft
trigger on the screen. See Chapter 4.
1. Tap Start| Settings | Buttons.
2. Select a button to trigger the CF Scan Card. In the drop-down menu, select
SocketScan. When done, tap ok.
For comfort, choose the button located under your thumb or forefinger when you hold the
PDA.
IMPORTANT! Be sure to select SocketScan. Do not select the programs Socket Read RFID,
Socket Read Barcode or Socket Trigger Select, which are not for the CF Scan Card.
STEP4:START SOCKETSCAN
1. Press the trigger button you just assigned. This is a quick way to launch SocketScan.
Alternatively, tap Start | Programs | SocketScan.
2. When SocketScan is running, a SocketScan icon will appear at the bottom of the
Today screen.
STEP5:INSERT THE CFSCAN CARD
1. Insert the CF Scan Card into the card slot of your PDA.
Be sure to insert the card all the way into the slot.
Do not insert the card backwards.
Do not push the card in too hard, or you can damage the card or the card slot of your
PDA.
2. Make sure the proper “CF Scan Card detected” icon appears.
30
Page 31
Note: If the “No scanner detected” icon appears, make sure that the CF Scan Card is
pushed all the way into the slot.
STEP6:OPEN YOUR APPLICATION
Start the application that you want to scan data into. Make sure a document or
spreadsheet is open. Place the cursor where you would like data from the next scan to
go.
STEP7:SCAN DATA INTO YOUR APPLICATION
Press the trigger button and scan the barcode. Make sure the red beam covers the entire
width of the barcode.
IMPORTANT!
Do not look directly into the beam or point it at a person!
Note: If you have trouble scanning, try adjusting the scanning distance and/or the
scanning angle. Please refer to Appendix C and Appendix E for more information.
Note: For the CF Scan Card 5C, 5X or 5XRx, try to keep the scanner steady as it scans.
When data is read, a beep should sound, and the scanner beam should turn off,
indicating a good read. Scanned data will appear in the document, and the cursor will
automatically advance to the next line, ready for the next scan.
If the CF Scan Card fails to read data within a few seconds, the scanner beam will turn off
and you must try again.
CHAPTER 3:SOCKETSCAN FOR WINDOWS MOBILE31
Page 32
APPENDIX E
RETAINING BRACKET INSTALLATION
The CF Scan Card comes with a retaining bracket designed to secure it into the Socket
SoMo handheld computer.
Note: Removing the screws and card slot cover of the SoMo to install the retaining bracket
will not void the existing warranty on a SoMo device.
1. Remove the card slot cover built into the SoMo. Use a flat head screwdriver to pry off
the two rubber screw caps on the back of the SoMo.
2. Use a Phillips screwdriver to remove the two screws.
32 | APPENDIX F:RETAINING BRACKET INSTALLATION
Page 33
3. Remove the card slot cover.
4. Insert the CF Scan Card into the CompactFlash card slot at the top of the SoMo. Be
sure to push the card all the way in.
APPENDIX F:RETAINING BRACKET INSTALLATION33
Page 34
5. Hook the top of the retaining bracket over the bottom edge of the scanner window.
The screw holes of the bracket should align with those of the SoMo.
6. Use the two screws to secure the retaining bracket in place.
34 | APPENDIX F:RETAINING BRACKET INSTALLATION
Page 35
APPENDIX F
POSSIBLE REASON
SOLUTION
Your mobile computer does not
recognize the CF Scan Card.
Make sure the CF Scan Card is inserted properly.
Push it in all the way. If the icon still won’t change,
remove the CF Scan Card, exit SocketScan,
restart SocketScan, and reinsert the CF Scan
Card. If necessary, remove and reinsert.
POSSIBLE REASON
SOLUTION
The scanning beam is too close or
too far from the barcode.
Practice so you get accustomed the most effective
distance and scanning angle.
The scanning angle is not correct.
Practice so you get accustomed the most effective
distance and scanning angle.
The barcode is incorrectly
formatted or poorly printed.
Try scanning a barcode that is correctly formatted
or printed well, such as on a retail package.
The barcode symbology may be
disabled in the CF Scan Card
configuration.
Use Scan Demo to determine the symbology. If
needed, reconfigure the CF Scan Card.
POSSIBLE REASON
SOLUTION
You programmed the trigger button
incorrectly.
Test the button by assigning a different program to
it and make sure it works properly. Make sure you
assigned the button to SocketScan, and not one of
the Socket Trigger programs, which are for
another Socket Mobile product.
TROUBLESHOOTING
For help on SocketScan on a Windows Mobile powered device, tap TStart | HelpT.
SYMPTOM:
I get the “No Card Detected” icon in the task tray and can’t trigger the
laser or scan any barcodes.
SYMPTOM:
When I try to scan, the scanner fires, but no data appears on my screen,
and the scanner shuts off.
SYMPTOM:
When I press the trigger button, nothing happens.
APPENDIX G:TROUBLESHOOTING35
Page 36
APPENDIX G
TECHNICAL SUPPORT
If you have trouble installing or using the CF Scan Card, Socket has different support
options to help you.
Online Knowledge Base:
Search for articles, Frequently Asked Questions or Hot Topics any time, day or night.
http://support.socketmobile.com/faq
Online Requests:
Register your product and submit a question to our Technical Support Team.
http://support.socketmobile.com/
By Phone:
USA & Canada Toll-Free: 800-279-1390
Direct: +1- 510-933-3020
Please refrain from disassembling the CF Scan Card. Disassembly of this device will void
the product warranty.
36 | APPENDIX H: TECHNICAL SUPPORT
Page 37
LIMITED WARRANTY
Socket Mobile, Inc. (Socket) warrants this product against defects in material and workmanship,
under normal use and service, for one (1) year from the date of purchase.
EXCLUDES: Consumables such as brackets, covers, and cradles(90 day coverage only)
Incompatibility is not a defect covered by the Socket Mobile warranty. During the warranty period,
Socket will, at its option, repair or replace the defective product at no charge when furnished with
proof of retail purchase, provided that you deliver the product to Socket or to an authorized Socket
Service Center.
The returned product must be accompanied by a return material authorization (RMA) number
issued by Socket or by a Socket Authorized Service Center. If you ship the product, you must use
the original container or equivalent and you must pay the shipping charges to Socket. Socket will
pay surface shipping charges back to any location in the contiguous United States. This warranty
applies only to the original retail purchaser and is not transferable.
Socket may, at its option, replace or repair the product with new or reconditioned parts and the
returned product becomes the property of Socket. Socket warrants the repaired or replaced
products to be free from defects in material or workmanship for ninety (90) days after the return
shipping date, or for the remainder of the original warranty period, whichever is greater.
This warranty does not cover the replacement of products damaged by abuse, accident, misuse or
misapplication, nor as a result of service or modification other than by Socket unless specifically
described by Socket in product documentation.
SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING
DAMAGE TO PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR
PERSONAL INJURY. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Some states do not allow limitation of implied warranties, or the exclusion or limitation of incidental
or consequential damages, so that the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights and you may also have other rights which vary from state to
state.
This product may contain fully tested, recycled parts, warranted as if new.
For warranty information, please visit: http://support.socketmobile.com/
For information about the SocketCare enhanced service program, please visit:
http://www.socketmobile.com/support/socketcare
Page 38
DISCLAIMER
EXCEPT TO THE EXTENT EXPRESSLY WARRANTED BY SOCKET, THIS PRODUCT IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. EXCEPT TO THE EXTENT REQUIRED BY LAW, SOCKET
DOES NOT ASSUME ANY PRODUCT LIABILITY ARISING OUT OF, OR IN CONNECTION WITH,
THE APPLICATION OR USE OF ANY PRODUCT OR APPLICATION DESCRIBED HEREIN.
LIMITED SOFTWARE WARRANTY
LIMITED WARRANTY. SOCKET MOBILE (Socket) warrants that the original disk or CD ROM is
free from defects for 90 days from the date of delivery of the SOFTWARE.
CUSTOMER REMEDIES. The entire liability of Socket and your exclusive remedy shall be, at the
option of Socket, either (a) return of the price paid or (b) replacement of the SOFTWARE which
does not meet the Socket Limited Warranty and which is returned to SOCKET with a copy of your
receipt. Any replacement SOFTWARE will be warranted for the remainder of the original warranty
period or 30 days, whichever is longer. THESE REMEDIES ARE NOT AVAILABLE OUTSIDE OF
THE UNITED STATES OF AMERICA.
NO OTHER WARRANTIES. SOCKET disclaims all other warranties, either express or implied,
including but not limited to implied warranties of merchantability and fitness for a particular
purpose, with respect to the SOFTWARE and the accompanying written materials. This limited
warranty gives you specific legal rights. You may have others which vary from state to state.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event shall SOCKET or its suppliers be
liable for any damages whatsoever (including, without limitation, damages for loss of business
profits, business interruption, loss of business information, or other pecuniary loss) arising out of
the use of or inability to use the SOFTWARE, even if SOCKET has been advised of the possibility
of such damages. Because some states do not allow the exclusion or limitation of liability for
consequential or incidental damages, the above limitation may not apply to you.
EXPORT LAW ASSURANCES. You may not use or otherwise export or reexport the SOFTWARE
except as authorized by United States law and laws of the jurisdiction in which the SOFTWARE
was obtained. In particular, but without limitation, none of the SOFTWARE may be used or
otherwise exported or reexported (a) into (or to a national or resident of) a United States
embargoed country or (b) to anyone on the U.S. Treasury Department’s list of Specially
Designated Nationals or the U.S. Department of Commerce’s Table of Denial Orders. By using the
SOFTWARE, you represent and warrant that you are not located in, under control of, or a national
or resident of any such country or on any such list.
GOVERNMENT END USERS. If the SOFTWARE is supplied to the U. S. Government, the
SOFTWARE is classified as “restricted computer software” as defined in clause 52.227-19 of the
FAR. The U. S. Government ‘s rights to the SOFTWARE are as provided in clause 52.227-19 of
the FAR.
CONTROLLING LAW AND SEVERABILITY. This License shall be governed by the laws of the
United States and the State of California. If for any reason a court of competent jurisdiction finds
any provision, or portion thereof, to be unenforceable, the remainder of this License shall continue
in full force and effect.
Page 39
CLASS 1 LED PRODUCT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. This equipment is also CE EN55024:1998 and C-TICK
compliant. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area may cause harmful interference
in which case the user will be required to correct the interference at his or her own expense.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user may try to correct the interference by
doing any of the following:
Reorient or relocate the receiving antenna of the radio or television.
Increase the distance separating the equipment and the receiver.
Connect the equipment to an outlet on a different branch circuit than that of the receiver.
Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, D.C.
20402
REGULATORY COMPLIANCE
CF Scan Card 5C, 5X, 5XRx — LED DEVICE:
The 5C, 5X and 5XRx versions of this product described in this User’s Guide contain a
Class 1 LED scan engine, which complies with IEC60825-1:2001-08.
CAUTION: Use of controls, adjustments or performance of procedures other than
those specified herein may result in hazardous LED light exposure.
Example of Class 1 LED Warning Label
CF Scan Card 5E2 and 5P — LASER DEVICE:
The CF Scan Card 5E2 and 5P described in this User Guide contain a Motorola (Symbol) SE955
laser scan engine, which complies with 21CFR1040.10 and 1040.11 except for deviations
pursuant to Laser Notice No. 50, dated July 26, 2001.
Caution: Use of controls, adjustments or performance of procedures other than
those specified herein may result in hazardous laser light exposure.
The CF Scan Card 5E2 has a Class 1 laser. Class 1 Laser devices are not considered to be
hazardous when used for their intended purpose. A label such as the one below appears on the
back of the end product.
Page 40
Example of Class 1 Laser Warning Label
The CF Scan Card 5P has a Class 2 laser, Class 2 laser scanners use a low power, visible light
diode. As with any very bright light source, such as the sun, the user should avoid staring directly
into the light beam. Momentary exposure to a Class 2 laser is not known to be harmful. A label
such as the one below appears on the back of the end product.
Example of Class 2 Laser Warning Label
PRODUCT DISPOSAL: Your device should not be placed in municipal waste. Please check local
regulations for disposal of electronic products.
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