CompactFlash 56K Modem Card
User’s Guide
8/2009 Document # 6410-00168 R
Copyright Notice
Copyright © 2009 Socket Mobile, Inc. All rights reserved.
Socket, the Socket logo, and Battery Friendly are registered trademarks of Socket
Mobile, Inc. 56K Modem Card and Mobility Friendly are trademark of Socket Mobile,
Inc. All other brand and product names are trademarks of their respective holders.
The 56K Modem Card includes technology licensed under United States Patent Nos.
4,543,450, 4,603,320, 4,686,506, 4,972,470, and USD539286.
Reproduction of the contents of this manual without the permission of Socket
Mobile is expressly prohibited. Please be aware that the products described in this
manual may change without notice.
Feel free to contact Socket Mobile at:
Socket Mobile, Inc.
39700 Eureka Drive
Newark, CA 94560-4808
USA
Other than the above, Socket Mobile can assume no responsibility for anything
resulting from the application of information contained in this manual.
Socket Mobile requests that you refrain from any applications of the 56K Modem
Card that are not described in this manual. Socket Mobile also requests that you
refrain from disassembling the product. Disassembly of this device will void the
product warranty.
You can track new product releases, software updates and technical bulletins by
visiting the Socket website at: http://www.socketmobile.com
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Table of Contents
Copyright Notice 2
1 | INTRODUCTION 4
About the Software 4
About V.92 Modem-on-Hold 5
About V.92 Quick Connect 5
System Compatibility Requirements 6
Package Contents 6
Product Registration 6
About the Status Indicator LEDs 6
2 | SETUP FOR WINDOWS MOBILE 7
STEP 1: Prepare Dial-up Information 7
STEP 2: Install the Software (OPTIONAL) 8
STEP 3: Complete the Connection Setup Wizard 10
STEP 4: Connect to a Telephone Line 12
STEP 5: Dial and Connect 13
Using Socket Mobile Modem Utilities 16
Checking the Connection Time 18
3 | SETUP FOR WINDOWS NOTEBOOKS/TABLETS 19
STEP 1: Prepare Dial-up Information 19
STEP 2: Insert the Card 20
STEP 3: Install the Drivers 21
STEP 4: Set up Your Dial-up Connection 23
STEP 5: Connect to a Telephone Line 25
STEP 6: Dial and Connect 25
Advanced Networking 25
APPENDIX A SPECIFICATIONS 28
APPENDIX B NETWORK INFORMATION 29
APPENDIX C ADVANCED SOFTWARE INSTALLATION 30
APPENDIX D MANUAL CONNECTION SETUP 31
APPENDIX E TECHNICAL SUPPORT 35
LIMITED WARRANTY 36
REGULATORY COMPLIANCE 38
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1 | Introduction
The Socket 56K Modem Card gives you the freedom of high speed
Internet access, email, and faxing from any analog phone line. It plugs
directly into your Pocket PC, notebook or tablet PC and provides a
durable physical connection for data communication. Plus, it features
V.92 technology to provide the following advanced modem options.
• Quick Connect — The modem saves information the first time it
dials into a network, so future connections to the same network
are faster.
• Modem-on-Hold — This feature allows you to accept incoming
phone calls without losing your data connection. Caller ID is also
supported, so you’ll know who’s calling.
Cellular coverage isn’t ubiquitous, and most hotels don’t have Wi-Fi, but virtually
every place you go will have telephone access. The 56K Modem Card is your most
reliable option for Internet access from you Pocket PC, notebook or tablet PC. Plus,
the 56K Modem Card features an exclusive Battery Friendly® design, using only 13
mA in idle mode, maximizing the battery life of your mobile computer.
No software installation is necessary for notebook PCs, tablet PCs, and
most Pocket PCs.
If using a Pocket PC or other Windows CE device, check to see if it has built-in
modem drivers.
About the Software
Socket Mobile developed software expressly for Windows Mobile to simplify and
enhance your connection experience.
Follow the Connection Setup wizard to quickly and easily set up a dial-up
connection to your Internet Service Provider or office network. The wizard
provides a simple alternative to the confusing connection software built
into Pocket PCs.
Modem Utilities software allows you to take advantage of the modem’s v.92
features, including Quick Connect and Modem-on-Hold. You can also use
Modem Utilities to configure the modem for different country codes and to
adjust the volume of the modem’s internal speaker.
Download software updates from: http://www.socketmobile.com/support/downloads
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About V.92 Modem-on-Hold
Modem-on-Hold (V.92 MoH) is a modem specification that allows
you to have both data and voice service on the same line, although
not simultaneously. Many households use the same phone line for
both voice calls and data (Internet), and with Modem-on-Hold
enabled, users can receive or initiate phone calls without losing an
Internet connection.
Your V.92 ISP defines the “hold” time, which typically ranges from
10 seconds to six minutes. (If you have three-way calling, you can
put the modem on hold indefinitely.) With Caller ID service from
your local phone company, incoming calls will be identified upon
arrival. You can choose to accept or ignore the call. When a modem
is put on hold, a data connection between the modem and ISP is
suspended, so you can accept or initiate a call. When you hang up
the phone, you can resume the Internet connection.
In order to use Modem-on-Hold, your ISP must support V.92 MoH. Some ISPs may
charge fees for the service, based on the number of minutes on hold. Additionally,
you must have Call Waiting service from your local phone company. If you want to
use caller identification, you must also have Type 2 Caller ID service, which can
identify calls when the phone is off-hook, from your local phone company.
About V.92 Quick Connect
Quick Connect is a V.92 modem specification that reduces the time needed to
establish a connection via faster handshaking. Handshaking (which makes all the
noise you hear while dialing in) typically takes 25-27 seconds, but with Quick
Connect, lasts only about half as long.
When enabled with Quick Connect, the 56K Modem Card will store data about the
last connection — or in other words, “train” itself for the last phone line used. While
dialing into a network, the 56K Modem Card will compare the phone line
characteristics with the stored data, and if a match is found, the handshake starts
using previous settings. Quick Connect is convenient if you plan to repeatedly use
this product with the same phone line, (e.g., the phone line in your hotel room).
IMPORTANT! If you plan to use your modem in different locations, Socket
recommends that you disable
Connect but use the modem in different locations, the connection may take
twice as long to establish because it searches for the previous line
characteristics before trying to connect to the new line.
the Quick Connect feature If you enable Quick
CHAPTER 1: INTRODUCTION 5
System Compatibility Requirements
This product works in the CompactFlash or PC Card slot of the following computers:
• Device running Windows Mobile 2003/2003SE/5.0 for Pocket PC or Windows
Mobile 6 Classic/Professional
• Windows 98SE/Me/2000/XP/XP Tablet/Vista computer with a 3.3V Cardbus slot.
• Installation for Windows Mobile requires a host PC running Windows XP/Vista
and ActiveSync of Windows Mobile Device Center software, available free from
the Microsoft website
Additionally, the following requirements are needed for V.92 features:
• V.92 Modem-on-Hold and Quick Connect features require a V.92 Internet Service
Provider (ISP).
• Modem-on-Hold requires a line splitter and Call Waiting service from your local
phone company.
• Caller identification requires Type 2 Caller ID service, which can identify calls when
the phone is off-hook, from your local phone company.
Package Contents
56K Modem Card, retractable RJ-11 cable, installation CD
Product Registration
Socket highly recommends that all customers register their products. Registered
users receive priority technical support and can choose to receive upgrades, special
offers, and new product information. Register online at:
http://support.socketmobile.com
About the Status Indicator LEDs
The Socket 56K Modem Card features two prominent LEDs to help you easily
monitor the status of your connection and data transfers at a glance.
LED LED Activity Meaning
Data
Status
Link
Status
Off Not connected
Blinking
Green
Off Not connected
Solid Green Connected
Dialing or connected.
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2 | Setup for Windows Mobile
This chapter explains how to install and use the 56K Modem Card
with a device running Windows Mobile 2003/2003SE/5.0 for
Pocket PC or Windows Mobile 6 Classic/Professional.
Setup Summary
STEP 1: Prepare dial-up information.
STEP 2: Install the software (optional).
STEP 3: Complete the connection wizard.
STEP 4: Connect to a telephone line.
STEP 5: Dial and connect.
OPTIONAL: Use Modem Utilities
OPTIONAL: Check connection time.
STEP 1: Prepare Dial-up Information
Find out the following dial-up information. If needed, contact your network
administrator or ISP. You need this information to set up a connection.
Dial-up number: (_____) _______________________________
User name: __________________________________________
Password: ___________________________________________
Note: For most users, only the information above is necessary. If you are an
advanced user and want to perform a more detailed setup, then complete the
Network Information Form in Appendix B. After installing the software, refer to
Appendix C to manually create a dial-up connection.
CHAPTER 3: SETUP FOR WINDOWS 98SE/Me/2000/XP 7
STEP 2: Install the Software (OPTIONAL)
Note: The software comes pre-installed on the Socket SoMo 650 handheld
computer.
Should I install the software?
The 56K Modem Card comes with software for Windows Mobile that is
optional to install in most cases. The software enhances your connection
experience by offering the following features:
• Connection Setup — This wizard guides you effortlessly through the
process of setting up a dial-up connection to your ISP.
• Modem Utilities — This software allows you to take advantage of the
v.92 features Quick Connect and Modem-on-Hold, adjust the sound
volume of the modem’s internal speaker, and set up the modem for use
in different countries.
Some devices do not have built-in modem drivers and require
software installation. Check your device manual for information.
If you are using the SoMo, the modem software is pre-loaded on the device,
and software installation is not required.
If you do not want to install the software, go ahead and insert the card into
your device. Skip Steps 3-4 and refer to Appendix D to manually set up a
dial-up connection using your device’s built-in connection software.
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SOFTWARE INSTALLATION:
IMPORTANT! Install the software BEFORE you insert the Socket 56K
Modem Card into your device.
ADVANCED USERS: Refer to Appendix C for CAB file installation instructions.
1. Use a serial/USB cable or cradle and ActiveSync or Windows Mobile Device Center
software to make an active connection between the mobile computer and a host
PC.
2. Insert the 56K Modem Installation CD into the host PC.
3. Use My Computer or Windows Explorer to access your CD-ROM drive. Click on
SETUP.EXE.
4. The Setup program for the modem software will appear. Follow the instructions
on your screen until installation is complete.
5. When installation is complete, your device will prompt you to remove the device
from the cradle and soft reset. Tap ok.
6. Remove your device from the cradle and press the reset button.
CHAPTER 3: SETUP FOR WINDOWS 98SE/Me/2000/XP 9
STEP 3: Complete the Connection Setup Wizard
Note: If you did not install the Socket Mobile software, refer to Appendix D for
instructions on manually creating a connection.
1. If your device is connected to the host PC, remove it from the cable/cradle.
2. Tap Start | Settings | Connections tab | Connection Setup.
3. The Connection Setup Wizard will launch. Tap Next.
4. In next screen, select CF 56K Modem Connection. Tap Next.
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5. Follow the next screens to enter a name for your connection, plus the user name,
password, and dial-up number for your ISP account.
6. After you enter the network information, you will be prompted to insert the 56K
Modem Card.
7. Insert the 56K Modem Card into your device’s card slot. Make sure the card is
right side up and push the card all the way in. If using a PC Card slot, first plug
the card into a PC Card adapter.
WARNING! Do NOT insert the 56K Modem Card upside down, or
damage may occur!
CHAPTER 3: SETUP FOR WINDOWS 98SE/Me/2000/XP 11
Note: If a bubble appears reporting that there are no connections on your device
that use the modem card, tap Dismiss.
8. After inserting the 56K Modem Card, tap OK.
9. The last screen will report that you have completed the wizard. Tap on the link
for Remote Networking if you would like to use your Pocket PC’s Connection
Manager to connect. Otherwise, tap Finish to exit the wizard.
STEP 4: Connect to a Telephone Line
Connect your modem to an analog telephone line.
WARNING! Do not plug the modem into a digital PBX line. The modem
will not work and may be damaged.
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