2D Scan Card™ Series 5
2D Scan Card Series 5 with
Built-in Bar Code CMOS Technology for:
• Pocket PC 2000/2002/2003/2003SE
• HPC 2000s and Pen Tablets based on Windows Mobile
• Windows 98SE/Me/2000/XP Notebooks
User’s Guide
8/2005 Document # 6410-00202 D
Copyright Notice
Copyright © 2005 Socket Communications, Inc. All rights reserved.
Socket Communications, Socket, the Socket Communications logo, 2D
Scan Card, SocketScan, and Mobility Friendly are registered trademarks or
trademarks of Socket Communications, Inc. All other brand and product
names are trademarks of their respective holders.
Reproduction of the contents of this manual without the permission of
Socket Communications is expressly prohibited. Please be aware that the
products described in this manual may change without notice.
Feel free to contact SOCKET COMMUNICATIONS at:
Socket Communications
37400 Central Court
Newark, CA 94560
Other than the above, Socket Communications can assume no responsibility
for anything resulting from the application of information contained in this
manual.
Socket Communications requests that you refrain from any applications of
the 2D Scan Card that are not described in this manual. Socket
Communications also requests that you refrain from disassembling the
CompactFlash Card. Disassembly of this device will void the product
warranty.
You can track new product releases, software updates and technical
bulletins by visiting Socket’s web page at
www.socketcom.com
2
Table of Contents
COPYRIGHT NOTICE 2
1 | INTRODUCTION 5
About the Software 5
System Requirements 6
Package Contents 6
Product Registration 6
About This User’s Guide 6
2 | SETUP FOR WINDOWS MOBILE 7
STEP 1: Uninstall Other Scanning Software 8
STEP 2: Install the Software 9
STEP 3: Insert the Card 11
STEP 4: Assign a Trigger Button 12
STEP 5: Scan Data into a Windows Program 13
OPTIONAL: Configure Prefix/Suffixes 15
OPTIONAL: Run Scan Demo 16
OPTIONAL: Configure Sounds 17
OPTIONAL: Use SocketScan Trigger 18
3 | SETUP FOR WINDOWS 98SE/ME/2000/XP 20
STEP 1: Uninstall Old Scanning Software 21
STEP 2: Insert the Installation CD 21
STEP 3: Insert the Card 21
STEP 4: Complete the New Hardware Wizard 22
STEP 5: Assign a Trigger Button 24
STEP 6: Scan Data into a Windows Program 25
OPTIONAL: Configure Prefix/Suffixes 26
OPTIONAL: Configure Sounds 27
APPENDICES
A | 2DSC SPECIFICATIONS 28
B | BAR CODE LABEL SPECIFICATIONS 29
C | ENABLING OR DISABLING SYMBOLOGIES 30
D | DEPTH OF FOCUS 32
E | TROUBLESHOOTING 33
F | TECHNICAL SUPPORT 34
3
LIMITED WARRANTY 35
REGULATORY COMPLIANCE 37
4
1 | Introduction
The Socket 2D Scan Car (2DSC) gives you the freedom
to scan linear, stacked, 2D/matrix or postal bar codes
anytime anywhere using a variety of Windows-based
mobile computers. You can also use the Socket 2DSC to
capture VGA grayscale images.
The world’s only bar code image scanner built into a
CompactFlash card, the 2DSC is sleekly designed with no
cables or batteries. Simply pop in the scanner when you
need it, and remove it when you’re done. The card’s
compact design lets you scan with only one hand when
used with a PDA.
The 2DSC is available in two decode configurations: The “2DSC 5B (Basic)”
configuration adds all linear 1D, 2D/Matrix and postal symbologies, as well as
OCR-A & B. The “2DSC 5X (Xtreme Performance)” configuration reads
high density or small front linear 1D, all 2D/Matrix and postal symbologies as
well as OCR-A & B. Refer to the product specifications in Appendix A for a
more detailed explanation of the two decode configurations. In order to switch
configurations, you must contact customer support and send the 2DSC back to
Socket.
About the Software
SocketScan™ software functions as a “keyboard wedge,” sending
scanned bar code data directly into any active Windows program.
Your application will accept the data as if it were manually typed.
The SocketScan Trigger™ launches an on-screen trigger icon
that you can tap on to trigger the 2DSC. This serves as an
alternative to using a hardware button on your device. Windows
Mobile only. Must be installed separately from the CD.
The Socket 2DSC Demo™ lets you perform basic bar code
scanning and image capture with the 2DSC. You can also
configure the decoder and image capture settings, and perform
image transfers. Refer to the separate User’s Guide for the
2DSC Demo for instructions. Windows Mobile only.
Software updates:
www.socketcom.com/support/support_bar.asp
CHAPTER 1: INTRODUCTION 5
System Requirements
Your mobile computer should meet these minimum requirements:
• Any of the following operating systems:
- Windows Mobile 2003, 2003SE
- Windows CE 3.0 or greater
- Windows 98SE, Me, 2000, XP
• Available CompactFlash or PC Card slot
(Operation in a PC Card slot requires a Type II PC Card adapter.)
The PC Card adapter is available separately under Accessories at:
www.socketcom.com/shop
Package Contents
The 2D Scan Car (2DSC) package includes:
• 2D Scan Card
• SocketScan Installation CD
• Booklet with, copyright and warranty information
Product Registration
Socket highly recommends that all customers register their Socket products.
Register online at
www.socketcom.com/prodreg
About This User’s Guide
This User’s Guide shows how to install and use the 2D Scan Card
in conjunction with SocketScan keyboard emulation software.
IMPORTANT! This User’s Guide DOES NOT include
instructions for using the
Please refer to the separate User’s Guide for that application.
6
Socket 2DSC Demo application.
2 | Setup for Windows Mobile
This chapter shows how to install, configure, and use the
2D Scan Car (2DSC) with a Pocket PC 2000/2002/
2003/2003SE.
This chapter shows Pocket PC 2002 screens. Other
Windows Mobile-based devices will have functionally
equivalent screens except where otherwise noted.
For instructions on using the 2D Scan Car Demo, please
refer to the User’s Guide for that specific application.
Setup Summary
STEP 1: Uninstall other scanning software.
STEP 2: Install the software.
STEP 3: Insert the 2DSC into Your Device.
STEP 4: Assign a trigger button.
STEP 5: Scan data into a Windows program.
OPTIONAL: Select symbologies.
OPTIONAL: Configure prefix/suffixes.
OPTIONAL: Run Scan Demo to scan unknown bar codes.
OPTIONAL: Configure sounds.
OPTIONAL: Manually configure specific symbologies or extensions.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 7
STEP 1: Uninstall Other Scanning Software
Delete any bar code scanning software you may already have installed on
your Pocket PC. You can uninstall either directly from your Pocket PC, or
indirectly via ActiveSync.
OPTION 1: Uninstall Directly from the Pocket PC
1. Make sure the bar code scanning software is closed.
2. Tap Start | Settings. Tap on the System tab or Control Panel.
3. Tap on the Remove Programs icon.
4. Select the bar code scanning software, then tap Remove.
5. Tap Yes to confirm removal of the program.
OPTION 2: Uninstall via ActiveSync
1. Make sure the bar code scanning software is closed.
2. Use ActiveSync and a serial/Ethernet/USB cable or cradle to make an
active connection between your Pocket PC and a host PC.
3. On the host PC, open Microsoft ActiveSync.
4. Click Tools | Add/Remove Programs.
5. Select the bar code scanning software and click Remove.
6. In the confirmation screen, click OK.
7. A screen will ask if you also want to remove the software from the host PC.
If desired, click NO to keep a copy of the software on the host PC that
can later be re-installed onto a Pocket PC.
8
STEP 2: Install the Software
1. Use ActiveSync and a serial/Ethernet/USB cable or cradle to make an
active connection between the mobile computer and a host PC.
2. Insert the installation CD into your h ost PC.
3. Use My Computer or Windows Explorer to access your CD-ROM drive.
In the CD, click on SETUP.EXE.
4. Follow the instructions on your screen to install the software for
Windows CE (also compatible with Windows Mobile).
• Read the information in the Welcome screen, then click next.
• In the Main Page, click Software Installation.
• In the Installation screen, click Windows CE.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 9
5. In the File Download screen, click Run.
6. If a Security Warning screen appears, click Run.
7. The installation wizard will begin. Follo w the wizard to install the
software.
8. When software installation is complete, disconnect the Pocket PC from
the host PC. Soft reset the Pocket PC by pressing the reset button.
10
STEP 3: Insert the Card
IMPORTANT! Damage may occur!
Make sure the card is positioned correctly in the slot. Do NOT
insert the card upside down or shove the card in too hard.
Plug directly into a CompactFlash slot.
To use in a PC Card slot, insert into a CompactFlash-to-PC Card adapter,
then plug the combined unit into a PC Card slot.
CompactFlash-to-PC Card adapters are available separately,
SKU# AC4001-979.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 11
STEP 4: Assign a Trigger Button
These are generic instructions for assigning a hardware button to trigger the
2DSC. Your device may differ, please refer to your device documentation if
necessary.
Note: If you do not want to use a hardware button, you can install
SocketScan Trigger to place a “floating trigger” on your screen that you
can tap to trigger the 2DSC.. Refer to OPTONAL section at the end of this
chapter for instructions.
Note: If SocketScan is not running yet, you can press the
assigned trigger button to launch SocketScan. After
SocketScan is open, pressing the trigger button will
activate the 2DSC.
1. Go to Start | Settings | Personal | Buttons.
2. From the Button list, select a button to trigger the 2D Scan Card.
In the Button assignment field, select SocketScan. When done, tap ok.
Note: For maximum
ergonomic placement,
choose a button located
directly beneath your thumb
or forefinger when you hold
the Pocket PC. The Voice
Record button is a good
choice for most Pocket PCs.
12
STEP 5: Scan Data into a Windows Program
1. Start SocketScan. Go to Start | Programs | SocketScan. Alternatively,
you can press the trigger button to start the program.
2. Make sure the “Scan Card detected” icon appears in the task tray, visible
from the Today screen.
Icon Meaning.
2D Scan Card detected.
SocketScan detects the scanner
and is ready to scan.
No scanner detected. The
scanner is either missing or
improperly inserted.
3. Start the Windows application that you want to receive the data (e.g.,
Excel, Notepad, etc.). Make sure a document or spreadsheet is open.
4. Press the trigger button and scan the code. Use the
green aiming beam to focus.
For example, try this Code 39 bar code:
When data is read, a beep should sound, and the 2DSC should turn off,
indicating a good read. If the 2DSC fails to read data within a few
seconds, the 2DSC will turn off, and you must try again.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 13
Note: If your mobile computer enters sleep mode when SocketScan is
running, press the ON button to restart SocketScan.
5. After a successful scan, data should appear in your document. For
example, after you scan the code above into Pocket Excel, data should
appear in the first cell:
Note: For information about bar code scanning applications, email
info@socketcom.com
14
OPTIONAL: Configure Prefix/Suffixes
The SocketScan applet lets you specify prefix and/or suffix characters to be
added automatically to the data you scan. This helps to further eliminate
manual data entry.
1. Tap on the SocketScan icon. In the pop-up menu, tap Prefix/Suffix.
2. In the pop-up menu, select Prefix/Suffix...
Note: You can also
configure prefix/suffixes if
the “no scanning card
detected” icon appears.
3. In the screen that appears, enter the characters you want to be appended
to each scan (128 character maximum). Tap ok.
Note: The default suffix is a carriage return.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 15
Note: Only printable
ASCII characters
can be used as
prefixes or suffixes.
OPTIONAL: Run Scan Demo
Scan Demo makes it easy to determine the symbology, number of
characters, and decoded data (in either ASCII or Hex) of any bar code
supported by the scanner. This is especially useful if you encounter a bar
code that the scanner will not decode by default.
1. Tap on the SocketScan icon. In the pop-up menu, tap Scan Demo. This
will close SocketScan and open Scan Demo as a separate application.
2. The Scan Demo screen will appear. If desired, use the check boxes at
the bottom of the screen to modify the test.
Enable all symbologies: By default, this option is checked. Different
symbologies can sometimes interpret the same bar code differently, so
you may want to uncheck this option.
Display as hex data: Check this box to view scanned data in hexadecimal
format. Otherwise, data will appear as ASCII.
3. Scan the bar code.
4. Scan Demo will report properties of the bar code you scan.
Note: ScanDemo does not report
the Barcode type for the
2DSC2DSC. This feature will be
included in a future release.
To exit, tap File | Exit.
16
OPTIONAL: Configure Sounds
The SocketScan applet lets you choose any WAV sound file to be played to
indicate a successful scan.
1. Tap on the 2DSC icon in the task tray (visible in the Today screen for
Pocket PCs). In the pop-up menu, tap on Sounds...
2. In the screen that appears, select the sound you want to indicate
successful scans. Tap ok.
Browse box
To you want to play a .WAV file, after selecting Play .wav file, you can
search through files by tapping the browse box. In the Open screen, tap
on the file you want:
Note: For Pocket PCs,
you can only select a
WAV file from the My
Documents folder. If
needed, copy the file
you need to this folder.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 17
OPTIONAL: Use SocketScan Trigger
If you find it inconvenient or impossible to assign or use a hardware button
to trigger the scanner, you can install this virtual trigger butto n that “floats”
on top of the active application.
1. Make sure to do all of the following before using SocketScan Trigger:
• Install SocketScan Trigger from the installation CD. The software
must be installed separately from SocketScan.
• Start SocketScan. Tap Start | Programs | SocketScan.
• Insert the 2D Scan Car into your Pocket PC.
• Open the application that you want to scan data into.
2. Start SocketScan Trigger. Tap Start | Programs | SocketScan Trigger.
3. The floating trigger button will appear on your screen o n top of the
active application.
Drag from the title bar to move the trigger button to a convenient place
on the screen.
Tap the trigger button to activate the scanner.
18
4. A SocketScan Trigger icon
will also appear in the menu bar of
the Today screen. Tap this icon to open a pop-up menu with the
following options:
• Tap Scan Now to activate the scanner as if you had tapped the
trigger button.
• Tap Remove Floating Trigger to remove the trigger button
from the screen but keep the icon handy on the task bar. To
restore the trigger button, tap on the menu bar icon. In the
pop-up menu, tap Launch Floating Trigger.
• Tap About to view SocketScan Trigger version information.
• Tap Close SocketScan Trigger to close the application
completely. From this state, the SocketScan trigger can only
be launched from the Programs page.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 19
3 | Setup for Windows
98SE/Me/2000/XP
This chapter explains how to install and use the 2D Scan
Car on a notebook computer running Windows
98SE/Me/2000/XP.
This chapter features screen images from Windows
98SE. Other Windows versions will have functionally
equivalent screens except where otherwise noted.
The 2DSC does not work with Windows NT at this time.
Setup Summary
STEP 1: Uninstall old bar code scanning software.
STEP 2: Install the software.
STEP 3: Insert the 2DSC.
STEP 4: Complete new hardware wizard.
STEP 5: Assign a trigger button.
STEP 6: Start scanning data into a Windows program!
OPTIONAL: Configure prefix/suffixes
OPTIONAL: Configure sounds.
OPTIONAL: Configure SocketScan for specific symbologies or extensions.
20
STEP 1: Uninstall Old Scanning Software
Delete any bar code scanning software you may already have installed on
your mobile computer.
1. Go to Start | Settings | Control Panel | Add or Remove Programs.
2. Select the bar code scanning program and click Remove.
3. Follow the instructions on your screen until the pro gram is removed.
STEP 2: Insert the Installation CD
Insert the SocketScan Installation CD into your CD-ROM drive.
STEP 3: Insert the Card
1. Windows 2000/XP: Make sure you are logged on as the Administrator or
on an account that has Administrative rights.
2. Insert the 2D Scan Car into a CF-to-PC Card adapter, then plug the
combined unit into your computer’s PC Card slot.
3.
Windows 2000/XP: After you insert the card, a screen may appear
reporting Digital Signature Not Found. Click Yes.
CHAPTER 3: SETUP FOR WINDOWS 98SE/ME/2000/XP 21
STEP 4: Complete the New Hardware Wizard
The first time you insert the ISC, a new hardware or device driver wizard
will appear. Make sure the installation CD is inside your computer.
Windows XP
• In the first screen, select Install from a list or specific location. Click Next>.
• In the next screen, select Include the location in the search and browse to your
CD drive. Click Next>.
Note: If a screen reports that the product has not passed Windows logo
testing, ignore and click Continue Anyway.
• Follow the remaining instructions until installation is complete.
Windows 2000
• In the second screen, select Search for a suitable driver for my device.
• Check Specify a location. Click Next>. Browse to the CD drive. Click OK.
• Follow the remaining screens until the drivers are installed.
22
Windows Me
• Select Specify the location of the driver.
WARNING!
FOR WINDOWS Me,
DO NOT SELECT
Automatic search for
a new driver!
• In the next screen, select Search for the best driver for your device, and check
Removable Media. Click Next>.
• Follow the remaining screens until installation is complete.
Windows 98SE
• The first screen will introduce the wizard. Click Next>.
• Select Search for the best driver for your device. Click Next>.
• In the next screen, check CD-ROM drive. Click Next>.
• Follow the remaining screens until the drivers are installed.
CHAPTER 3: SETUP FOR WINDOWS 98SE/ME/2000/XP 23
STEP 5: Assign a Trigger Button
Note: If SocketScan is not running yet, then pressing the assigned trigger
button is a quick way to launch SocketScan. Pressing the trigger button will
activate the 2DSC only when SocketScan is open.
1. Start SocketScan. Click Start | Programs | SocketScan.
2. Either of two icons will appear in the task tray.
Icon Meaning.
2D Scan Car detected
SocketScan detects the scanner
and is ready to scan.
No scanner detected
No scanner detected. The
scanner is either missing or
improperly inserted.
3. Right-click on the 2DSC icon. In the pop-up menu, click Settings…
4. In the next screen, select a function key for the trigger button. Click OK.
Important!
Be careful not to
pick a key used
by another
program!
24
STEP 6: Scan Data into a Windows Program
For information about bar code scanning applications (available separately),
info@socketcom.com
email
1. Make sure the task tray icon
scanner..
indicates that SocketScan detects the
2. Start the Windows application you want to receive the data, such as
Notepad, Word or Excel. Make sure a document or spreadsheet is open.
3. Press the assigned trigger button and scan the code. The bright green
aiming bar indicates that the 2DSC is on. For example, try this Code 39
bar code:
4. When data is read, a beep should sound, and the 2DSC should turn off.
If the 2DSC fails to read data within a few seconds, the 2DSC will turn
off, and you must try again.
5. After a successful scan, data should appear in your document. If you
scan the code above into an Excel spreadsheet, data should appear in the
first cell:
CHAPTER 3: SETUP FOR WINDOWS 98SE/ME/2000/XP 25
OPTIONAL: Configure Prefix/Suffixes
The SocketScan applet lets you specify prefix and suffix characters or
functions to be added automatically to the data that you scan. This makes it
easy to use the 2DSC with existing Windows applications.
1. Right-click on the SocketScan icon at the bottom of your screen.
2. In the pop-up menu, select Settings…
3. Click on the Prefix/Suffix tab. In the Prefix and Suffix fields, enter the
characters you want to be appended to each scan (128 character
maximum). Click OK.
Note: Only printable
ASCII characters can
be used as prefixes or
suffixes.
26
OPTIONAL: Configure Sounds
The SocketScan applet lets you choose any WAV sound file to be played to
indicate a successful scan.
1. Right-click on the 2DSC icon in the task bar. In the pop-up
menu, select Settings. Click on the Sound tab.
2. Select a sound for indicating successful scans, then click OK.
To you want to play a .WAV file, after selecting Play .wav file, you can
search through files by tapping the Browse button. In the Select a WAV
file screen, select the file you want, then click on the Open button:
CHAPTER 3: SETUP FOR WINDOWS 98SE/ME/2000/XP 27
Appendix A 2DSC Specifications
Physical Characteristics:
Overall Size: 83.08 x 51 x 23 mm Total Mass: approx. 51.5 g
CompactFlash Portion: 42.4 x 42.8 x 3.3 mm
(Conforms to CF Type I Extended Spec. 36.4 mm + 6 mm)
Scan Head Portion: 40.65 x 51 x 23 mm
Power Consumption (3.3V supply):
Idle: 20 mA (66 mW) Scanning: 340 mA (1122 mW)
Operating System Support:
Windows Mobile 2003/2003SE
Windows CE v3.0 or greater for Pocket PC 2000/2002/HPC 2000
Windows CE v2.11 for Handheld PC Pro and pen tablet
Windows CE for Casio Cassiopeia Pocket Manager BE-300 and BE-500
Windows 98 Second Edition, Me, 2000, and XP
Bar Code Symbologies Automatically Detected:
Basic Decode: Code 39, Code 128, UPC & EAN/JAN, I 2 of 5, Matrix 2
of 5, Code 93, Code 49, Code 11, MSI/Plessey, IATA, Codabar,
PDF417, MicroPDF and RSS (linear and composite)
Full Decode: All of the symbologies listed above plus:
Matrix Codes: Aztec Mesa, Maxicode, Data Matrix, QR Code, VeriCode,
Codablock, Composite
Postal Codes: Postnet (US), Canada, Japan, Britain, Australia,
Netherlands
OCR: OCR-A, OCR-B, US Currency
Image Output (Basic and Full Decode):
Size: 640x480 pixels VGA at max. resolution Color: 256 color grayscale
2DSC Performance:
Rotational Sensitivity: 360° Viewing Angle: ±45°
Ambient Light: Total darkness to 100,000 lux (full sunlight)
Interface Standards:
CompactFlash, Type I Extended (CF Specifications 2.0)
PC Card (with CompactFlash-to-PC Card adapter)
Certification: FCC: Part 15, Class B, CE: EN55024:1998, C-TICK s.182
(pending)
Software: Universal Installer, configuration utility and virtual keybo ard
wedge for Windows
28
Appendix B Bar Code Label
Specifications
All bar code symbols/labels should satisfy the appropriate AIM Uniform
Symbology Specification.
Background Substrate:
The bar code symbol should be printed on material (media) that is reflective
and has a matte (not glossy) finish. A background diffuse reflectance of at
least 70% to 80% is desirable for optimum contrast. Retro-reflective media
should be used to obtain decode distances greater than 36 inches.
Ink Color and Type:
The inked bars should not exceed 25% reflectance at the wavelength that is
being used for reading, whether printed with black ink or colored ink. The
reflectance value should not vary more than 5% within the same character.
Voids and Specks:
The code should be printed clearly, free of voids, specks, blemishes and
lines that could “fool” the scanner. Specks or blemishes in the white
spaces, or false or missing bar sections could be interpreted by the reading
equipment as part of the code. Generally, the width of such flaws is more
serious than the height. Code symbols/ labels should be rejected if these
defects are present.
Definition:
The bars in the bar code symbol should be well defined. Their edges
should not be rough or fuzzy, so that the bars and spaces have the proper
widths intended for the bar code symbology used.
Contrast:
Background reflectance (that of the substrate on which the codes are
printed) should always provide a good contrast relative to the ink
reflectance (that of the code bars). The difference between the two should
be at least 37.5% at the wavelength used for reading.
Tolerance:
The ratio of the widths of bars and spaces in a bar code symbol must
conform to the appropriate AIM bar code specifications and can cause
problems if not correct throughout the bar code. Problems can occur when
bar edges are smeared or rough, or when they exhibit voids.
APPENDIX B: BAR CODE LABEL SPECIFICATIONS | 29
Appendix C Enabling or Disabling
Symbologies
Note: This information is valid for Release 1.X of SocketScan software.
Bar code symbologies can be enabled or disabled by using the 2DSC Demo
application. Specific parameters for each symbology can also be set.
1. Open 2DSC Demo. Tap Start | Programs | Socket 2DSC Demo.
2. Tap 2DSC | Symbology Setup.
3. Use the Symbology Setup screen to enable or disable symbologies.
Note: The 2DSC is available
in either a “Basic” or “Full”
decode configuration. Only
symbologies supported by
your configuration of the
2DSC will be listed.
• Symbology: Select to modify the parameters of a specific symbology. In
the screen that appears, enable/disable any parameters and tap Apply.
• Enable All Symbologies: Tap to enable all possible symbologies
supported by the 2DSC.
Caution: Because the 2DSC must consider all possible symbologies
when analyzing digital images, the decode process may be slightly
slower when all symbologies are enabled.
• Default Symbol: Tap to set the 2DSC to default values, as described on
the next page.
• Default All Symbologies: Tap to set the parameters for all enabled
symbologies to default values
30 | APPENDIX D: ENABLING/DISABLING SYMBOLOGIES
Symbology Enabled
Minimum
Length
2D Scan Car Default Values
Maximum
Length
Check Digit
Enabled
Check Digit
Transfer
Other Options
Linear Codes
Codabar* Yes 2 60 N N
Code 11* No 4 80 Y -
Code 128* Yes 1 80 - -
Code 39* Yes 2 48 N N Append Mode-N, Full ASCII-Y
Code 49* No 1 81 - -
Code 93* No 1 80 - -
EAN-8* No - - - - 2 or 5-digit Addenda - Disabled
EAN-13* Yes - - - - 2 or 5-digit Addenda - Disabled
Interleaved 2of5* Yes 6 80 N N
IATA 2 of 5* No 4 80 - -
ISBT 128 No - - - -
MSI/Plessey* No 4 48 - -
TL Code 39* No - - - -
UPC-A* Yes - - - N 2 or 5-digit Addenda - Disabled
UPC-E0* No - - - N 2 or 5-digit Addenda - Disabled
UPC-E1* No - - - N 2 or 5-digit Addenda - Disabled
2D/Matrix Codes
Aztec No 1 3750 - - Aztec Rune - Disabled
Aztec Mesa No - - - -
Codablock No 1 2048 - -
Composite* No 1 120 - - UPC Composite - Disabled
Datamatrix No 1 1500 - -
Maxicode No 1 150 - -
Micro PDF* Yes 1 2750 - -
PDF417* Yes 1 2750 - -
QR Code No 1 3500 - -
RSS* No 1 80 - - RSE, RSL - Enabled
Postal Codes
Australian Post No
British Postal No
Canadian Postal No
Dutch Postal No
JAPOST No
Planet No
US Postnet No
*Included in Basic Decode Configuration.
APPENDIX D: ENABLING/DISABLING SYMBOLOGIES | 31
Appendix D Depth of Focus
Depth of Focus for 7.0” Standard Focus
Symbology Near Depth of Focus (inches) Far Depth of Focus (inches)
Maxicode 35-mil 2.0 13.0
Datamatrix 15-mil (ECC200) 3.7 6.5
PDF 10-mil 3.1 9.8
PDF 8-mil 3.3 8.0
PDF 6.6-mil 4.5 6.25
Code 39 15-mil 2.1 12.8
Code 39 10-mil 3.2 9.2
Code 39 8-mil 3.5 7.6
UPC 13-mil (100%) 2.5 12.5
Postnet 4.0 5.9
12-point OCR A 2.5 11.8
12-point OCR B 2.5 11.0
32 APPENDIX D: DEPTH OF FOCUS
Appendix E Troubleshooting
For help on SocketScan, tap Start | Help on a Pocket PC.
SYMPTOM:
I get the “No Scanner Detected”
trigger the 2DSC or scan any bar codes.
POSSIBLE REASON SOLUTION
Your mobile computer does not
recognize the 2DSC.
SYMPTOM:
When I try to scan, the 2DSC activates, but no data appears on my
screen, and the 2DSC eventually turns off.
POSSIBLE REASON SOLUTION
The 2DSC is too close or too far
from the bar code.
The bar code is incorrectly
formatted or poorly printed.
The bar code symbology may be
disabled in the 2DSC
configuration.
SYMPTOM:
When I press the trigger button, nothing happens.
POSSIBLE REASONS SOLUTION
You programmed the trigger
button incorrectly.
icon in the task tray and can’t
Make sure the 2DSC is inserted
properly. If necessary, remove
and reinsert. If using battery
power, be sure to tap Yes if
asked if you want to use battery
power.
Practice so you get accustomed
the most effective distance and
scanning angle.
Try scanning a bar code that is
correctly formatted or printed,
such as on a retail package.
Use Scan Demo to determine the
symbology. If needed,
reconfigure the 2DSC using the
Demo application.
Test the button by assigning a
different program to it and make
sure it works properly.
APPENDIX F: TROUBLESHOOTING | 33
Appendix F Technical Support
If you have trouble installing or using 2D Scan Car, Socket has two
technical support resources to help you. Please note that technical support is
available in English only.
Socket On-Demand Support (SOS)
1.
Socket On-Demand Support is an interactive technical
support program that focuses in on your specific problem
to provide the answers you need. SOS provides immediate
service and is the best place to start for technical support. To access
SOS, visit:
If SOS cannot solve your problem, end the session by submitting an
email inquiry to a Socket technical support engineer as prompted. Your
interactive session will be saved for reference.
2. Live Technical Support
IMPORTANT! To obtain technical support, you must first register
your product online at
After you register your product, log in and click on the Technical
Support tab. Click New Trouble Ticket. Follow the online process to
submit a request for technical support.
www.socketcom.com/support. Click on the SOS icon.
www.socketcom.com/prodreg.
If we are unable to resolve your support inquiry via email, we can
arrange for a technical support representative to call you at a specific
time. You can log in anytime to track the progress of your request.
Please refrain from disassembling the card. Disassembly of this device will
void the product warranty.
34 | APPENDIX F: TECHNICAL SUPPORT
Limited Warranty
Socket Communications Incorporated (Socket) warrants this product against defects
in material and workmanship, under normal use and service, for the following
period from the date of purchase:
2D Scan Car: 2 years
Incompatibility is not a defect covered by Socket’s warranty. During the warranty
period, Socket will, at its option, repair or replace the defective product at no charge
when furnished with proof of retail purchase, provided that you deliver the product
to Socket or to an authorized Socket Service Center.
The returned product must be accompanied by a return material authorization
(RMA) number issued by Socket or by Socket's Authorized Service Center. If you
ship the product, you must use the original container or equivalent and you must pay
the shipping charges to Socket. Socket will pay shipping charges back to any
location in the contiguous United States. This warranty applies only to the original
retail purchaser and is not transferable.
Socket may, at its option, replace or repair the product with new or reconditioned
parts and the returned product becomes Socket's property. Socket warrants the
repaired or replaced products to be free from defects in material or workmanship for
ninety (90) days after the return shipping date, or for the duration of the original
warranty period, whichever is greater.
This warranty does not cover the replacement of products damaged by abuse,
accident, misuse or misapplication, nor as a result of service or modification other
than by Socket.
SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING DAMAGE TO PROPERTY AND, TO THE EXTENT
PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Some states do not allow limitation of implied warranties, or the exclusion or
limitation of incidental or consequential damages, so that the above limitations or
exclusions may not apply to you. This warranty gives you specific legal rights and
you may also have other rights which vary from state to state.
This product may contain fully tested, recycled parts, warranted as if new.
For warranty information, phone (510) 744-2700.
35
Limited Software Warranty
LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is
free from defects for 90 days from the date of delivery of the SOFTWARE.
CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy
shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement
of the SOFTWARE which does not meet SOCKET’S Limited Warranty and which
is returned to SOCKET with a copy of your receipt. Any replacement SOFTWARE
will be warranted for the remainder of the original warranty period or 30 days,
whichever is longer. THESE REMEDIES ARE NOT AVAILABLE OUTSIDE OF
THE UNITED STATES OF AMERICA.
NO OTHER WARRANTIES. SOCKET disclaims all other warranties, either
express or implied, including but not limited to implied warranties of
merchantability and fitness for a particular purpose, with respect to the
SOFTWARE and the accompanying written materials. This limited warranty gives
you specific legal rights. You may have others which vary from state to state.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event shall SOCKET
or its suppliers be liable for any damages whatsoever (including, without limitation,
damages for loss of business profits, business interruption, loss of business
information, or other pecuniary loss) arising out of the use of or inability to use the
SOFTWARE, even if SOCKET has been advised of the possibility of such
damages. Because some states do not allow the exclusion or limitation of liability
for consequential or incidental damages, the above limitation may not apply to you.
EXPORT LAW ASSURANCES. You may not use or otherwise export or reexport
the SOFTWARE except as authorized by United States law and laws of the
jurisdiction in which the SOFTWARE was obtained. In particular, but without
limitation, none of the SOFTWARE may be used or otherwise exported or
reexported (a) into (or to a national or resident of) a United States embargoed
country or (b) to anyone on the U.S. Treasury Department’s list of Specially
Designated Nationals or the U.S. Department of Commerce’s Table of Denial
Orders. By using the SOFTWARE, you represent and warrant that you are not
located in, under control of, or a national or resident of any such country or on any
such list.
GOVERNMENT END USERS. If the SOFTWARE is supplied to the U. S.
Government, the SOFTWARE is classified as “restricted computer software” as
defined in clause 52.227-19 of the FAR. The U. S. Government ‘s rights to the
SOFTWARE are as provided in clause 52.227-19 of the FAR.
CONTROLLING LAW AND SEVERABILITY. This License shall be
governed by the laws of the United States and the State of California. If for
any reason a court of competent jurisdiction finds any provision, or portion
thereof, to be unenforceable, the remainder of this License shall continue in
full force and effect.
36
Regulatory Compliance
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. This equipment
is also CE EN55024:1998 and C-TICK compliant. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment in a residential area may cause harmful interference in which
case the user will be required to correct the interference at his or her own
expense.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user may try to correct the interference by doing any of the following:
• Reorient or relocate the receiving antenna of the radio or television.
• Increase the distance separating the equipment and the receiver.
• Connect the equipment to an outlet on a different branch circuit than
that of the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet helpful:
How to Identify and Resolve Radio-TV Interference Problems
This booklet is available from the U.S. Government Printing Office,
Washington, D.C. 20402
Product Disposal:
This product must not be disposed of with municipal waste. It is your
responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and
electronic equipment.
37
© Socket Communications, Inc. 4/2005 Printed in U.S.A.
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