Device Quick Start Guide
Table of Contents
Intended Use................................................................................1
Device Recalibration...................................................................1
Disclaimers.....................................................................................1
Device Diagram...........................................................................2
Accessories...................................................................................3
Preparing to Submit a Test..........................................................4
Submitting a Test..........................................................................5
Client Text Notications...............................................................6
Device Operating Information...................................................7
Troubleshooting............................................................................8
1
Intended Use
The Soberlink Cellular Device is intended to quantitatively
measure alcohol in human breath. Measurements
obtained by this Device are used in the diagnosis of alcohol
intoxication.
For Prescription use and OTC use.
Disclaimers
Do not use this Device to determine if it is safe for the user, or
anyone else, to operate machinery or a motor vehicle.
Do not drink and drive. Always use a non-drinking
designated driver after consuming alcohol.
Do not attempt to open the Device, or perform any
maintenance on the Device.
Do not blow any food, drink, or smoke into the Device.
Do not drop the Device.
Do not share mouthpieces.
DEVICE RECALIBRATION IS REQUIRED AFTER 1,500 TESTS.
FAILURE TO DO SO MAY CAUSE INACCURATE TEST RESULTS.
Users will need to log in to the Sober Sky Web Portal in order
to see the number of tests until recalibration is required. In
addition, users will receive text message notications when
the Device is nearing recalibration.
The Device will need to be returned to the manufacturer for
recalibration.
Contact Soberlink Healthcare at support@soberlink.com, or
844-265-0463 to request a Return Authorization number.
2
Device Diagram
Camera
Status light/
Mouthpiece port
Device screen
Power button
Left and Right
display buttons
Micro USB
charging port
3
Accessories
Device Case
Insert the USB cable (large end)
into the charging base and insert
the Micro USB (small end) into
the port on the bottom of the
Soberlink Device.
Plug the charging base into an
electrical outlet.
Device Charger
Mouthpiece
To protect the Device when not in
use, keep it stored in the Device
Case.
The Mouthpiece can be stored
in the designated slot inside the
Device Case.
Insert the small, anged end of the
Mouthpiece into the Device.
Note: Always use a Soberlink
Mouthpiece when submitting a
test.
4
Preparing to Submit a Test
This document, and any other provided training material,
should be fully understood by the user before submitting a test.
Keep the Device fully charged.
Find an area free from alcohol, cleaners, solvent vapors, and
smoke before submitting a test.
Use the Device within the operating temperature range
(32°F -122°F).
Breathe normally before submitting a test.
Remove sunglasses, hats, or other objects covering the face.
Wait 20 minutes after eating, drinking, or smoking before
submitting a test.
Failure to wait may result in inaccurate test results.
Rinsing out the mouth with water does not act as a
substitute for the 20-minute waiting period.
12
6
5
4
3
2
1
9
8
7
10
11
2
3
WAIT 20
MINUTES
NO
EATING
NO
DRINKING
NO
SMOKING
5
Subming a Test
1. Press the Power button to turn on the Device. The Device
screen will display a “Welcome to Soberlink” message.
2. Insert the small, anged end of the Soberlink mouthpiece
into the Device.
3. Use the left display button on the Device to select Submit.
Note: The Device screen is not a touch screen.
4. Follow the prompts on the Device screen, and wait for the
blue light to ash before submitting a test.
The test results will take approximately 60 seconds to display
on the Device screen and send to the Sober Sky Web Portal*.
Note: After a positive BAC (Breath Alcohol
Concentration) is received, wait 15 minutes
before submitting another test.
Retest Required
Wait 15 Minutes
.030
BAC
OK
5. When prompted to blow,
look directly into the camera,
breathe in deeply and deliver
a rm, continuous breath for 4
seconds. The Device will click
when the test is complete.
Note: Do not hold the mouthpiece
or obstruct the camera.
*Refer to page 8
6
Client Text Nocaons
Once a schedule is enabled on the Sober Sky Web Portal,
Soberlink’s automated system will send text message
reminders directly to the Client’s phone.
Reminder texts are sent
before and during the test
window.
Missed notication after
test window closes
Notication of retesting
requirement
30574
REMINDER TEXT: This is your
8:00 AM PST test reminder.
30574
MISSED TEST: You have
missed 1 or more tests. Send
a test now.
30574
RETEST REQUIRED: A test is
required at 8:18 AM PST.
Note: Upon entry of a
mobile number on the
Sober Sky Web Portal, the
Client will receive a text
message and must respond
as instructed in order to
Opt-in to notications.
7
Device Operang Informaon
Dimensions 5” x 2.8” x 1.4”
Weight 8.4 oz. (238 grams)
Sensor Technology Deep lung, Dart fuel-cell sensor
Battery Type Lithium-ion rechargeable battery, holds 3+ days
Power Supply Micro USB Charger, Output: 5V 1A
Breath Sample Duration 4 seconds
Operating Temperature 32°F - 122°F (0°C - 50°C)
Sensor Accuracy .+/- .005 BAC
Detection Range .000 - .400% BAC
Cellular Carrier Verizon Private Network
Calibration Every 1,500 tests
Device Screen Display LCD, digital
Camera Color, digital, infrared technology
Test Data BAC, time of test, location and photo
Components Breathalyzer, mouthpieces, charger, case
Manufactured QSR 820, ISO 9001, 14001, 13485, AS9100, and OHSAS 18001
Warranty 1 year limited
Technical Specications
The user does not need to perform any tests at start up, the Device performs
a self-test when it is powered on and prior to a test submission. The self-test is
meant to verify the proper operation of the test storage memory, alcohol fuel
cell, and imager. Failure of any of these components indicates that the Device
is unable to properly record test data. In this case, an error code is displayed to
the user and testing will not proceed.
Safety
There are no anticipated risks or discomforts utilizing the Device, however, if the
Device is used in rapid succession, dizziness may occur. For correct and effective
use of the Device, it is essential to follow the instructions contained in this
document. The Device should not be used to determine if it is safe for the user to
drive. To ensure proper Device function, keep it fully charged.
8
Predictable Use Problems
• Failure to use correct power supply
• Failure to re-charge the Device
• Failure to use provided Soberlink mouthpiece
• Failure to follow proper test preparation
• Failure to provide a sufcient breath sample(i.e. 4 continuous seconds)
• Failure to wait 20 minutes after eating, drinking or smoking before
submitting a breath sample
• Failure to comply with the instructions prompted by the Device
• Failure to wait 15 minutes between submitting breath samples
• Failure activate the Device with the Sober Sky Web Portal
*The Device must be activated on the Sober Sky Web Portal before submitting
a test. If necessary, contact Soberlink Healthcare at support@soberlink.com or
844-265-0463 to create a Sober Sky Web Portal account.
The table below lists a range of Device errors and is provided to help eliminate
confusion and prevent downtime by supplying troubleshooting steps.
FOR FURTHER ASSISTANCE, OR TO RETURN A MALFUNCTIONING DEVICE, CONTACT
SOBERLINK HEALTHCARE AT SUPPORT@SOBERLINK.COM OR 844-265-0463.
Error Code Solution
1 - 10 Wait for the Device to power off, then power on the Device and retest.
Return the Device if error persists.
1000 - 10999 Wait approximately 30 minutes and retest in an area with adequate
cellular coverage.
Return the Device if error persists.
11000 - 11999 The Device is unable to perform a test. Follow the prompts on the Device
screen and retest.
Return the Device if error persists.
12000 - 12999 Wait for the Device to power off, then power on the Device and retest.
Return the Device if error persists.
13000 - 15999 Wait approximately 30 minutes and retest in an area with adequate
cellular coverage.
Return the Device if error persists.
Maintenance and Warranty
DO NOT use alcohol or other chemical cleaners to clean the Device, only water
and a soft cloth.
DO NOT submerge the Device in water.
Repairs of the Device may be performed only by Soberlink Healthcare or an
authorized service technician. Only original parts may be used in the Device. For
Warranty information, review the Soberlink General Terms and Conditions found
at www.soberlink.com/general-tc/.
Troubleshoong
Contact Us
If you have any questions, please contact us at
support@soberlink.com or 844-265-0463.
Soberlink Healthcare LLC
16787 Beach Blvd. #211
Huntington Beach, CA 92647
Copyright 2016 Soberlink. All rights reserved.
QSG-SCD-16-005
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