Troubleshooting
Problem Possible Causes Solutions
No Display z AC adaptor is broken.
z Main board is broken.
z Replace the AC adapter
z Replace the main board.
Certain figures on
the display is
missing
Main board is broken z Replace the main board.
z Check if the LCD is
soldered well.
Zero drift or span
drift is over the
limit
It is directly exposed to sunlight or located
close to extreme temperature such as
air-conditioner or heater
Move the instrument to a mild
temperature installation site.
Poor repeatability
of measured
values.
Large fluctuation
of the displayed
values
z Wind and vibration
z Load cell is touch something
z Dirt or dust on the load cell
z Main board is damaged
z Change the installation
site.
z Check the load cell and
the wire lead assembly.
z Clean the dirt or dust on
the load cell.
z Replace the main board.
Key input is not
possible
Keypad was not connected well.
Main board is damaged.
Check the keypad connection.
Replace the main board
is
displayed
Overload Clear the pan or reduce the
weight.
is
displayed
z Weighing pan is not in place.
z Weighing range is below zero.
z Ensure the weighing pan
is correctly installed and
the accessories are not
touching the weighing
pan or load cell.
z Reset the scale to zero.
is
displayed
Zeroing outside the zero setting range. Ensure that zeroing is
performed in the permissible
range. (20% of capacity)
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