Snow Thrower
Snowthrower
Snow Thrower
Snowthrower
Model No. 622
Model No. SJ620/621
Form No. 7620-1-880E
Form No. 7322-880
A Division of Snow Joe, LLC
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Any electrical appliance can be dangerous if used incorrectly. Some
of the safety precautions given in this manual apply generally to
many appliances. Other warnings are specific to the use of this snow
thrower. Keep this manual for future reference.
General Safety WARNINGS!
You and any other operator of this snow thrower must read,
understand and follow these instructions in their entirety, and
should reread them at the start of each snow season. Failure to
follow these instructions may result in ELECTRIC SHOCK, FIRE
and/or serious PERSONAL INJURY.
Notice the personal safety alert symbol m used in this
manual to draw your attention to a WARNING given
along with the particular operating instruction. This
means that the operation requires special ATTENTION,
CAUTION, and AWARENESS.
1. Work Area
a. Keep work area clean and well lit. Cluttered, dark
areas invite accidents.
b. Do not operate snow thrower in an explosive
atmosphere, such as in the presence of flammable liquids,
gases, or dust. Electrical appliances create sparks that
may ignite the dust or fumes.
c. Keep children, pets, bystanders and visitors away
from work area. Be aware that the normal noise of the
machine when turned on may make it difficult for you to
hear approaching people. Visitors should wear safety
glasses and be kept a safe distance from work area. Do
not let visitors contact snow thrower or extension cord.
2. Electrical Safety
a. Electrical plugs must match the outlet. Never modify the
plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodified plugs and matching
outlets will reduce risk of electric shock.
b. Avoid body contact with earthed or grounded surfaces
such as upper and lower water pipes, radiators, ranges,
refrigerators, microwave oven, and outer frame of heating
equipment, or in a place that is locked. Be cautious to
avoid electric shock. There is an increased risk of electric
shock if your body is earthed or grounded.
c. Do not abuse the cord. Keep cord away from heat, oil,
sharp edges or moving parts. Never carry the snow thrower
by its cord or yank the cord to disconnect it from the
OPERATOR’S MANUAL
electrical outlet. Damaged or entangled cords increase the
risk of electric shock. If cord is damaged in any manner
while plugged in, pull plug from wall receptacle.
d. Replace or properly repair damaged cords. If cord is
damaged in any manner while plugged in, pull the extension
cord plug from the wall receptacle.
e. Contact with water while operating the snow thrower
can result in electric shock and serious bodily injury.
Do not use the snow thrower in damp or wet locations or
expose to rain. Do not handle the plug or the appliance
with wet hands or while standing in water.
f. Extension Cord – WARNING – Only use a UL rated
extension cord for OUTDOOR, all-weather use (usually
orange color). To prevent the extension cord from
disconnecting during operation, See page 6 Figure 12.
g. Turn off the power switch and disconnect the power
cable before making any adjustments, inspecting,
servicing, changing accessories, or cleaning the
snow thrower as well as any other conditions in which
dangerous factors exist. Any such operation should be
performed after revolving parts inside the snow thrower stop
completely. Such preventive safety measures reduce the
risk of starting the power tool accidentally.
h. If you find the main power cable or the extension
cable damaged, please pull out the plug from the
socket and disconnect the power immediately. Repair
the cable or replace it if necessary.
i. When replacing any parts, you must strictly observe
the instructions and procedures described in this
User Manual. Special care should be paid to any rubber
parts, since these parts may increase the engine load and
decrease its mechanical power if damaged.
j. Do not move or transport the snow thrower when the
plug is connected to the power socket and the
switch is turned on.
k. When using the snow thrower, if you notice it is
running in an unstable state or hear abnormal sounds
from the engine, please stop the machine and
disconnect the power immediately and contact your
service center.
3. Personal Safety
a. Stay alert – Watch what you are doing and use common
sense when operating the snow thrower. Do not use the
machine when tired, ill, or under the influence of drugs,
alcohol, or medication. A moment of inattention may result
in serious personal injury.
b. Wear proper clothing – Wearing rubber boots offers
additional protection from electric shock. Do not wear loose
clothing or jewelry that may become caught in the machine.
Wear protective headgear to keep hair away from revolving
parts of the machine. Safety glasses offer better protection
than everyday eyeglasses.
© 2010 by Snow Joe, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
c. Moving parts present risks – Keep your face, hair,
clothing, hands and feet away from moving parts. All
guards and safety attachments must be installed properly
before using the unit. Shut off and disconnect cord before
touching any parts other than the handles and switch.
d. Surfaces – This snow thrower is intended for use on
paved surfaces. Do not use on gravel, stone, or other
unpaved surfaces unless the snow thrower is adjusted for
such surfaces according to the instructions given in the
operator!s manual.
e. Avoid accidental starting – Make sure the switch is in
the off position before plugging in the unit. Do not carry the
snow thrower with your finger on the switch.
f. Body position – Maintain proper footing and balance at
all times. Place heels firmly on the ground and tightly
grasp the handle bar. Watch for uneven surfaces and do not
overreach. In case you fall or collide with the snow thrower,
inspect the unit for any damages or cracks. When
stepping backwards, be careful to avoid obstacles beneath
your feet or behind you to avoid falling.
g. If the snow thrower strikes any object, first, stop snow
thrower immediately; then, inspect for damage. Repair any
damage before restarting and operating the snow thrower.
4. Snow Thrower Use and Care
Know your snow thrower – Familiarize yourself with the
main parts of your snow thrower (Fig. 1).
Q
N
B
A
M
P
O
C
D
E
G
F
H
K
Figure 1-1 (Model SJ620)
Figure 1-2 (Model SJ621 with Light)
A – Lower Frame
B – Middle Frame
C – Upper Frame
D – Joint Fixing T-bolt and Knob
E – Upper Chute Crank
F – Lower Chute Crank
G – Chute Deflector
H – Discharge Chute
I – Main Cover
Note: The only difference of SJ620 and SJ621 is halogen
light system.
J – Auger
K – Scraper Bar
L – Rubber Covered Plate
M – Wheels (Back of the
Machine)
N – Safety Switch Button
O – Polarized Plug
P – Handle Bar
Q – ON/OFF Switch Lever
TECHNICAL DATA
Voltage rating 120 V, 60 Hz
Power 13.5A
Light 12V 20W (Model SJ621 only)
No-load speed 2450 min
Weight (SJ 620) 31 lbs/14 Kg
Weight (SJ 621 with light) 33.5 lbs/15.2 Kg
Working width 18”/450 mm
Working height 10”/250 mm
Throwing speed 650 lbs/min
Throwing distance 20 ft/6 m
a. Read the operator!s manual carefully. Learn your snow
thrower!s applications and limitations as well as the specific
potential hazards related to this machine. Do not use this
machine for any purpose other than the one for which it
was designed. Otherwise, it may cause mechanical
defaults, serious damage or personal injury.
b. Preliminary unit inspection – Thoroughly inspect the unit
before use. Make sure all the parts are secure and installed
correctly. If you notice any abnormalities, do not use the
I
J
L
machine until it has been properly repaired. Always perform
a test run the first time you use the snow thrower or after
replacing parts to ensure that the unit is functioning properly.
c. Preliminary area inspection – Clear the area to be
plowed before each use. Remove all objects such as
rocks, broken glass, nails, wire, or string, which can be
thrown by or become entangled in the snow thrower.
Keep the area of operation clear of all persons, particularly
children and pets.
d. Excessive force – The snow thrower was designed to
respond at a certain rate for various snow conditions for
optimum safety and performance. Do not force it; keep
pressure constant.
2
-1
e. Malfunctioning switch – Do not use the snow thrower if
the switch does not turn it on and off. Any electrical
appliance that cannot be controlled by the switch is not
safe to use and must be repaired.
f. Hitting an object – If the snow thrower accidentally
strikes an object, first stop the snow thrower and unplug
unit; inspect for damage; repair or replace any damaged
part before restarting and operating the snow thrower.
g. Discharge chute safety – Never direct the snow discharge
chute at the operator, at bystanders, at vehicles or at
windows. The throwing snow and foreign objects
accidentally picked up by the snow thrower can cause
serious damage and personal injury. Do not use your
hands to unclog the discharge chute. Stop the motor before
removing debris.
h. Hand-held operating position – Operation of the snow
thrower in the hand-held position is unsafe.
i. Abnormal operation – If you notice the snow thrower
running in an unstable state or hear abnormal sounds
from the engine, stop the machine, disconnect the
power immediately, and contact your original distributor.
j. Noise control – When using the snow thrower, you must
respect local laws and regulations regarding noise control
and environmental protection. To avoid noise disturbance,
you should carefully decide upon an appropriate operation
time and consider the surrounding conditions.
k. When work is completed – Disconnect the snow thrower
from the power source when not in use, when changing
accessories, and before performing any maintenance
function.
l. Store safely – Store snow thrower indoors in a dry area
between uses. Keep in a locked area, where children
and unauthorized users cannot gain access. Do not store
the machine while it is still connected to the power source. It
may cause damage and injury.
m. Maintain for safety and longevity – Check for
misalignment or binding of moving parts, breakage of
parts, and any other conditions that may affect the unit!s
operation. If damaged, repair or replace the damaged
part before use. Use only those replacement parts made
for your model. When replacing any parts, you must strictly
observe the in structions and procedures described in this
manual. Special care should be paid to any rubber parts,
since these parts may increase the engine load and
decrease its mechanical power if damaged.
Always check that all bolts, nuts, and knobs are
tight before using!
Symbol
Description
Read the instruction manual.
There is a risk that stones and other
objects could be thrown out by the
appliance. Keep other people and
domestic animals at a safe distance.
Keep the supply flexible core away
from the cutting blades.
Always keep the cable away from the
heat sources, oils or sharp edges.
Remove plug from the mains right
away if cable is damaged or entangled.
Disconnect plug before conducting
maintence or when it is damaged or
tangled. Do not use this product in the
rain or leave outdoors while it is raining.
It is obligatory at all times to wear
goggles or a visor to protect the eyes
and face.
It is obligatory to wear safety footwear
at all times to provide protection
against objects accidentally falling
on feet.
It is obligatory at all times to wear
gloves to protect the hands.
Safety Symbols
The following table describes safety symbols that may appear on
this product. Read, understand, and follow all instructions on the
machine before attempting to assemble and operate.
the rotating part will continuously run
for several seconds after you turn off
the machine.
3
Symbol
Double insulation
Description
Keep hands and feet away from the
rotating parts.
Keep foot away from the moving parts
of the snow thrower. The rotating parts
will hurt you.
Keep hands away from the moving
parts of the snow thrower. The rotating
parts will hurt you.
Assembly
m
Inspect wiring, which, if damaged during shipping,
may cause serious bodily injury during equipment
use. If any damage is seen or suspected, do not
assemble. Instead, contact Snow Joe Customer Service
for assistance.
Handle with care during assembly so that electrical
wiring does not become damaged.
CAUTION
Getting Started
1. Remove the snow thrower and all other items from the box.
2. Determine the left and right hand side of the snow thrower by
standing in the normal operating position.
3. Check all items for shipping damage. If damages is seen or
suspected or if any of the parts are missing, do not assemble.
Instead, promptly inform the dealer where you bought the snow
thrower or contact SnowJoe customer service for assistance.
4. Check to make sure upper chute crank included.
m
Figure 2
2. Secure the connection of lower frame and middle frame by
fastening the knobs on each side (Fig. 3).
Figure 3
3. Secure the connection of middle frame and upper frame by
fastening the knobs on each side.(Fig. 4)
Upper, Middle, and Lower Frame
Assembly
1. The machine is packed ready to go. Pull the middle frame
back (Fig. 2). For easy assembly, we packaged the model with
most parts connected. Pull the upper frame up. (Fig. 2).
Figure 4
4
Discharge Chute Assembly
1. Loosen the knob to lift the chute deflector (Fig. 5).
Chute Crank Assembly
1. Slide the upper chute crank through the rubber ring located on
the middle frame (Fig. 8).
Figure 8
Figure 5
2. Lift the chute deflector and lock securely onto the discharge
chute (Fig. 6).
Figure 6
3. Raise or lower the chute deflector to the desired height of the
snow stream and tighten the knobs (Fig. 7).
Note: Do not over tighten the knobs.
2. Loosen the screw on the lower chute crank by hand (Fig. 9).
Figure 9
3. Slide the upper chute crank into the lower chute crank
(Fig. 10).
Figure 7
Figure 10
5
4. Align the screw holes and tighten the screw by hand (Fig. 11).
2. Push the loop of extension cord through the slot from the
opposite side of the restraint hook. Position the loop over the
hook and pull the cable back through the slot (Fig. 12).
A
B
Figure 11
Operation
Note: Before using this machine, make sure that the power
source you will use complies with the specifications detailed in this
manual. Before inserting the plug into the socket, verify that the
snow thrower!s roll shaft and rubber plates are firmly secured with
screws, and that the rubber plates are facing the correct direction.
Perform a test run to ensure that the rotor turns freely.
Securing the Extension Cord
1. For safe and efficient use of your snow thrower, use only a
UL-rated extension cord recommended for outdoor use. Refer
to the Extension Cord Chart that follows.
WARNING
Electric shock may cause SEVERE INJURY or
DEATH. Heed these warnings:
• Do not allow any part of snow thrower to make contact
with water while powered on. If the appliance becomes
wet while turned off, wipe dry before starting.
• Use only a UL, CSA, ETL-rated extension cord for
outdoor, all-weather use. Do not use an extension
cord over 100 feet (30 meters).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
offers some protection.
mm
Figure 12
3. Connect the female end of extension cord to the male plug in
the switch housing socket of the snow thrower (Fig. 13).
Figure 13
4. Note that the snow thrower has a polarized male plug, with one
prong in the housing socket slightly longer and wider than the
other (Fig. 14). The extension cord female end should be likewise
polarized so that the extension cord fits snugly into the switch
housing socket.
EXTENSION"CORD"CHART
Cord length is: 50 ft. (15m) 100 ft. (30m)
Wire gauge is: 14 AWG 12 AWG
Figure 14
6
WARNING
Damaged electrical cords present risk of fire,
electrical shock, and serious bodily injury.
Before operating the snow thrower, carefully examine the
electrical cord. If the cord is damaged, do not use the
snow thrower. Replace or repair the damaged cord
immediately. If you need assistance, contact an authorized
Snow Joe dealer.
mm
Powering On and Off
1. To power on , first press the Safety Switch Button found along
side the switch housing (Fig. 15).
3. To power off, release your grip on the ON/OFF Switch Lever.
4. On SJ621, the halogen light could be used to lighten the
forward road in the dark by turning on the switch on the backside
of snow thrower (Fig. 17).
Figure 17
Note: Only when the snow thrower is running will the light
turn ON. After finishing using your snow thrower, don!t forget
to turn OFF the light switch.
Figure 15
2. While holding the Safety Switch Button in, pull the ON/OFF
Switch Lever toward you. Release the Safety Switch Button
and run the machine (Fig. 16). The machine can only be
started by pressing the Safety Switch Button first, followed by
squeezing the ON/OFF Switch Lever, reverse operation
cannot start the machine.
Moving the Machine and Plowing the
Snow
m
Foreign objects, such as rocks, broken glass, nails,
wire, or string, can be picked up and thrown by the
snow thrower, causing serious personal injury.
Remove all foreign objects from the area to be plowed
before operating the snow thrower.
1. Keep the area of operation free of foreign objects that can
become thrown by the rotor blades. Perform a thorough
inspection of the area since some objects may be hidden
from view by surrounding snow. If the snow thrower hits an
obstruction or picks up a foreign object during use, stop the
snow thrower, disconnect the extension cord, remove the
obstruction, and inspect the unit for damage. Repair or
replace any damaged part before restarting and operating the
unit.
2. Keep children, pets, and bystanders away from the area of
operation. Be aware that the normal noise of the machine when
turned on may make it difficult for you to hear approaching people.
WARNING
m
Figure 16
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3. When moving the snow thrower, use the wheels on one side
A
as the pivot point. Slightly tilt the snow thrower on this pivot
point to move it forward or backward.
4. Start your clearing path near the electrical outlet and work
outward, throwing snow in a back and forth motion. To clear in
the opposite direction, step over the cord and pivot the snow
thrower on its wheels. Make sure to overlap clearing paths.
5. Note wind direction. If possible, move in the same direction as
the wind so that the snow is not thrown against the wind (and
thus back into your face and on the just cleared path).
6. While moving the snow thrower, do not drag the power cable
violently or roughly. The snow thrower should move within the
range that the cable can reach.
7. Do not push the snow thrower with excessive force. You
should push the machine gently and evenly in accordance with
the unit!s throw rate.
8. Do not apply additional man-made load to the engine since
this may cause engine damage.
9. Some parts of the snow thrower may freeze under extreme
temperature conditions. Do not attempt to operate the snow
thrower with frozen parts. If the parts freeze while the snow
thrower is in use, stop the snow thrower, unplug the extension
cord, and inspect for frozen parts. Free all parts before restarting
or operating the snow thrower. Never force controls that
have frozen.
10. Working on pebbles, gravel, or unpaved surfaces – To avoid
throwing loose surface material along with the snow, push
down on the handle to raise the scraper at the base of the unit
above the pebbles or gravel.
1. The discharge chute can be adjusted 180 degrees by rotating
the chute crank. Rotate the chute control crank clockwise to
move the discharge chute to the left (Fig.18) and counter
clockwise to move the chute to the right (Fig.19).
B
Figure 18
Note: A little Lubricant, such as WD-40 will provide a smoother
operation of the chute (spray at point A and B).
Changing Throw Direction and
Throw Height
WARNING
Never direct the snow discharge chute at the
operator, at bystanders, at vehicles or at nearby
windows. The discharged snow and foreign objects
accidentally picked up by the snow thrower can
cause serious damage and personal injury.
Always orient the discharge chute in the opposite
direction from where you, bystanders, surrounding
vehicles, or windows are located.
mm
Figure 19
8
2. The chute deflector on the top of the discharge chute controls
the height of the snow stream. Loosen the knob to raise of
lower the deflector to the desired height of snow you wish to
throw. Tighten the knob to secure the deflector (Fig. 20).
Figure 20
WARNING
Make sure that the chute deflector snaps and locks
completely onto the discharge chute. An opening
between the discharge chute and the chute deflector
may allow foreign objects to be picked up by the
snow thrower and thrown in the direction of the operator causing serious boldly injury.
! Do not advance the chute deflector too far forward
causing an opening to appear between the
deflector and discharge chute.
! Do not overtighten the knobs on the chute deflector
(Fig. 20).
mm
General Maintenance Tips
1. Do not attempt to repair the machine unless you have the
proper tools and instructions for disassembly and repair of
the machine.
2. Check the shear bolts and other bolts at frequent intervals for
proper tightness to ensure that the equipment is in safe
working condition.
3. After each snow removal session, run the snow thrower for
a few minutes to prevent the collector/impeller from
freezing. Shut off the motor, wait for all revolving parts to stop
completely, and wipe residual ice and snow off the unit.
Rotate the chute crank several times to remove any excess
snow.
Replacing the Rubber Plates
Note: When replacing worn rubber plates, pay close attention
to carefully distinguish between the coarse and smooth side of
the plates. Place the coarse side inside and the smooth side outside.
1. Detach the worn rubber plate assembly by removing the 2 sets
of nuts and bolts used to secure it (Fig. 21, 22).
Figure 21
Maintenance
m
Make sure to turn off the switch and disconnect the
extension cord before performing any maintenance
task on your snow thrower.
Lifetime Lubrication (Motor and
Auger)
Lubrication is not necessary and may damage the unit. The snow
thrower is lubricated for lifetime use at the factory before shipment.
WARNING
m
Figure 22
9
2. Loosen the middle 2 sets of nuts and bolts to change the worn
2. Detach the worn scraper bar from the snow thrower by
removing 2 screws that hold it in place (Fig. 25).
rubber plate, assemble and tighten it on reverse step (Fig. 23).
Figure 23
3. Install the new rubber plate assembly by tightening 2 sets of
nuts and bolts on both sides (Fig. 21).
3. Install the new scraper bar and fasten it securely to the snow
thrower with 2 screws (Fig. 26).
Replacing the Scraper Bar
1. The scraper bar is located at the base of the snow thrower
beneath the rotor housing (Fig. 24).
Figure 24
Figure 26
Replace the Belt
Note: Determine the left and right hand side of the snow thrower
by standing behind the unit in the normal operating position.
1. Remove the screws from the left panel of the snow thrower
(Fig. 27).
Figure 25
Figure 27
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2. Lift the belt tension and roll the worn belt off the big pulley
Model #:
Serial #:
S
Please record the following numbers from the decal on the main cover of
your new product:
J
6
2
from upside (Fig. 28).
Figure 28
Figure 30
Automatic Reset
The Snow Joe SJ620/621 has a built in automatic reset function. In
the event of a major obstruction halting the auger, simply unplug
your unit, clear auger obstruction, wait 60 seconds and resume use.
3. Lift the belt tension and assemble the new belt by rolling it into
the big pulley from upside (Fig. 29).
Figure 29
Note: Heavy wet snow puts a load on belts and have to be
replaced more often.
Replace Skid Shoes
The skid shoes are located at the bottom of side panel.
Remove the 2 screws on side panel and pick up the worn skid
shoes to change (Fig. 30).
Storage
1. Allow the engine to cool and clean the snow thrower before
storing or transporting. Be sure to secure the unit while
transporting.
2. Disconnect the extension cord from the snow thrower. Inspect
the extension cord closely for signs of wear or damage.
Replace it if it is worn or damaged.
3. Inspect the snow thrower carefully for worn, loose, or damaged
parts. Check connections and screws and tighten if necessary.
For repairing or replacing parts, contact your Snow Joe dealer
or Snow Joe customer service at 1-866-SNOWJOE.
4. Store the unit, along with the disconnected extension cord, in a
locked, dry place out of the reach of children to prevent
unauthorized use or damage. Cover loosely with a tarp for
added protection.
Service and Support
If your Snow Joe SJ620/621 Ultra snow thrower requires service or
maintenance, please call 1-866-SNOWJOE for assistance.
Model and Serial Numbers
When contacting the company, reordering parts, or arranging service
from an authorized dealer, you will need to provide the model and
serial numbers, which can be found on the decal on the main cover
of the unit to the left of the discharge chute. Copy these numbers
into the space provided below.
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A Two-Year Full Warranty
for residential use
in the United States and Canada
General Conditions:
Snow Joe, LLC warrants this product to the original purchaser for two years against defects in material or workmanship when used for
normal residential purposes. Snow Joe, LLC will repair any defect in material or workmanship, and repair or replace any defective part,
subject to the conditions, limitations, and exclusions set forth herein. Such repair or parts replacement will be free from charge to the original purchaser except noted below.
The duration of the warranty applies only if the product is put to personal use around the household or residence. If the product is put to
any business use, commercial or industrial, then the duration of this warranty is 90 days from the date of original purchase. If any product is
rented or leased, the duration of the warranty is 90 days from the date of original purchase.
It is the owner!s responsibility to perform correctly all maintenance, and minor adjustments explained in the owner!s manual.
Electric Products:
To obtain a replacement electric powered unit or repair the existing electric powered unit, you must return the complete unit and
postage prepaid to: Snow Joe Return Center, 86 Executive Avenue, Edison, NJ 08817
Gasoline / Battery Products:
Limitations
! Batteries are warranted only for the period of 12 months after the date of purchase on a prorated basis. Rechargeable batteries
will be replaced free from charge during the first 90 days. After the initial 90 days, batteries will be replaced at prorated
cost to the customer
! Idlers, cables, and electrical components are warranted to the original purchaser for use at household or residence for a period
of two years
Exclusions
! Snow Joe brand engines are covered under this warranty. All other engines and engine accessories are covered only by
the engine manufacturer!s warranty and are not covered by this warranty
! Parts used that are not genuine Snow Joe parts are not covered by this warranty
! Damages resulting from misuse, alteration, improper assembly, improper adjustment, neglect, or accident which requires repair
is not covered under this warranty
! Belts and augers are not covered under warranty – belts and augers wear out and can be purchased at the Snow Joe Center.
Snow Joe, LLC may from time to time change the design of its products. Nothing contained in this warranty shall be construed as obligating
Snow Joe, LLC to incorporate such design changes into previously manufactured products, nor shall such changes be construed as
an admission that previous designs were defective.
This warranty is intended to cover product defects only. Snow Joe, LLC is not liable for indirect, incidental, or consequential damages in
connection with the use of the Snow Joe Products covered by this warranty. This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product, while
waiting for completion of repairs under this warranty. Some states do not allow exclusions of incidental or consequential damages, so the
above exclusions may not apply in all states. This warranty may give you specific legal rights in your state.
If you wish to contact Snow Joe, please direct inquiries to the:
Customers who have purchased Snow Joe products exported from the United States and Canada should contact their Snow Joe
Distributor (Dealer) to obtain information applicable for your country, province, or state. If for any reason, you are not satisfied with the
distributor!s service, or if you have difficulty obtaining warranty information, contact your Snow Joe seller. If in the event your efforts are
unsatisfactory, please write to the Snow Joe Center at the above address.
If you have any questions about your product warranty, please call 1-866-SNOW-JOE or visit us online at www.snowjoe.com.
Customer Service Department
Snow Joe Center
86 Executive Avenue
Edison, NJ 08817
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