ELECTRIC PRESSURE WASHER
1450 PSI | 1.45 GPM | 11.5 AMP
Model SPX1000
A Division of Snow Joe®, LLC
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
mWARNING! This indicates a hazardous situation, which,
if not avoided, could result in death or serious injury.
mCAUTION! This indicates a hazardous situation, which,
if not avoided, could result in minor or moderate injury.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in death or serious injury.
General Safety
WARNING! This appliance is not intended for use
m
by children or by unassisted, unsupervised persons whose
physical, sensory, or mental capabilities prevent them from
using it safely. Children should be supervised to ensure that
they do not play with the appliance.
Before starting up your machine, please check it carefully for
any defects. If you nd any, do not start up your machine.
Contact your authorized Snow Joe
call the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
®
+ Sun Joe® customer service center at
®
+ Sun Joe® dealer or
mWARNING! When using the pressure washer, basic
safety precautions should always be followed to reduce the
risk of re, electric shock, and personal injury. These include:
• Know your product – Know how to stop the machine and
bleed pressure quickly. Thoroughly familiarize yourself with
the controls.
• Keep bystanders away – All visitors and pets should be
kept a safe distance away from the work area.
• Use the right product – Do not use this machine for any
job except that for which it is intended.
• Dress properly – Do not wear loose clothing or jewelry.
They can get caught in moving parts. Protective rubber
gloves and non-slip footwear are recommended when
working outdoors.
•
mCAUTION! – Exercise caution to avoid slipping or falling.
Wear protective footwear that will protect your feet and
improve your footing on slippery surfaces.
Form No. SJ-SPX1000-880E-MR1
OPERATOR’S MANUAL
• Stay alert – Watch what you are doing. Use common
sense. Do not operate the pressure washer when you are
tired, or under the inuence of alcohol or drugs.
• Do not overreach –
all times.
• Avoid unintentional starting – Do not carry a plugged-
in machine with your nger on the trigger. Make sure the
switch is o before plugging in the machine.
• Do not abuse the cord – Never carry the machine by the
cord or yank the cord to disconnect it from the receptacle.
Keep the cord away from heat, oil, and sharp edges.
• Use safety glasses – Also use safety footwear, snug-
tting clothing, protective gloves, and hearing and head
protection.
• Check the water temperature – This pressure washer is
not meant to pump hot water. NEVER connect it to a hot
water supply as it will signicantly reduce the life of the
pump.
• Store indoors – NEVER store the pressure washer
outdoors or where it could freeze. The pump could be
seriously damaged.
• Ground Fault Circuit Interrupter (GFCI) – GFCI protection
should be provided on the circuits or outlets to be used
for this pressure washer. Receptacles are available having
built-in GFCI protection and may be used for this measure
of safety.
• Inspect electrical cables – The insulation of the power
cord should be perfectly intact. If the power cord is
damaged or shows any signs of wear or tear, do not use the
pressure washer. Contact your authorized Snow Joe
Sun Joe
service center at 1-866-SNOWJOE (1-866-766-9563).
®
dealer or call the Snow Joe® + Sun Joe® customer
Keep proper footing and balance at
®
+
mWARNING! Do not use this appliance without reading
this instruction manual.
mWARNING! This pressure washer's spray wand is
compatible with the SPX1DT detergent bottle attachment (sold
separately; visit snowjoe.com to purchase). When using this
attachment, be sure to use cleaning agents that are specically
recommended by the manufacturer. The use of other cleaning
agents or chemicals may adversely aect the safety of the
appliance.
mWARNING! Do not use the appliance within range of
other people unless they are wearing protective clothing.
mWARNING! High-pressure jets can be dangerous if
subject to misuse. The jet must not be directed at persons,
pets, live electrical equipment, or the appliance itself.
© 2014 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
• Do not direct the jet at yourself or others in order to clean
clothes or footwear.
• Risk of explosion – Do not spray ammable liquids.
• Disconnect the tool – Disconnect from the electrical power
supply before performing any maintenance task.
• Keep children away – This high-pressure electric
power washer must not be used by children or untrained
personnel.
• To ensure appliance safety, use only original replacement
parts from the manufacturer or those approved by the
manufacturer.
mWARNING! Water that has owed through backow
preventers is considered to be non-potable.
mWARNING! During cleaning, maintenance, or when
replacing parts, disconnect the machine from its power source
by removing the plug from the socket outlet.
mWARNING! High-pressure hoses, ttings, and
couplings are important for the safe operation of the appliance.
Use only hoses, ttings, and couplings recommended by the
manufacturer.
• Check for damaged parts – Do not use the appliance if
the supply cord or other important parts of the appliance
are damaged (e.g. safety devices, high-pressure hoses,
trigger gun).
mWARNING! If an extension cord is used, the plug and
socket must be of watertight construction.
NOTE: It is not recommended to use an extension cord with
this pressure washer.
mWARNING! Inadequate extension cords can be
dangerous.
• This high-pressure electric power washer must not be used
at temperatures below 32ºF (0°C).
mWARNING! Power cords on drums should always be
completely unwound to prevent the cord from overheating.
• Power cord connections should be kept dry and o the
ground.
• If the power cord is damaged, do not use the appliance.
Contact your authorized Snow Joe® + Sun Joe® dealer or
call the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
• Keep the machine on a stable, at surface during operation,
handling, transportation, and storage. Sudden overturn of
the machine can cause bodily injury.
• In the event of an accident or breakdown, switch o the
machine immediately. (If contact with detergent occurs,
rinse with an abundance of clean water.)
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+ Sun Joe® customer service center at
Electrical Safety
ATTENTION: If there are problems with the electrical
MAINS, short voltage drops may appear when starting the
equipment. This can, in turn, inuence other equipment
(e.g. cause a lamp to blink). If the MAINS-IMPEDANCE Zmax
< 0.335 OHM, such disturbances are not expected. (If you
require assistance, contact your local supply authority for
further information.)
mWARNING! Electrical Shock Hazard – Before starting
up your machine, please check it carefully for any defects.
If you nd any, do not start up your machine. Contact your
authorized Snow Joe
+ Sun Joe
(1-866-766-9563).
The following should be observed when connecting the
high-pressure electric power washer to the electric supply:
• The electric supply connection should be performed by a
• The electric supply to this appliance should include either
®
customer service center at 1-866-SNOWJOE
qualied person.
a residual current device that will interrupt the supply if the
leakage current to the earth exceeds 30 mA for 30 ms or a
device that will interrupt the earth circuit (GFCI).
IMPORTANT: Only use water without any impurities.
If there is a risk of running sand into the inlet water (i.e. from
your own well), an additional lter should be installed.
Safety devices
The unloader valve can reduce pressure if it exceeds preset
values. The spray gun features a locking device. When the lock
is activated, the spray gun cannot be operated.
1. Thermal sensor – A thermal sensor protects the motor
against overloading. The machine will restart after a few
minutes when the thermal sensor has cooled.
2. Double insulation – In a double-insulated appliance, two
systems of insulation are provided instead of grounding.
No grounding means is provided on a double-insulated
appliance, nor should a means for grounding be added
to the appliance. Servicing a double-insulated appliance
requires extreme care and knowledge of the system, and
should be performed only by qualied service personnel at
an authorized Snow Joe
parts for a double-insulated appliance must be identical
to the parts they replace. A double-insulated appliance
is marked with the words “Double Insulation” or “Double
Insulated.” The symbol
also be marked on the appliance.
3. Ground fault circuit interrupter (GFCI) protection – A
GFCI should be provided on the circuit(s) or outlet(s) to be
used for this pressure washer. Receptacles are available
having built-in GFCI protection and may be used for this
measure of safety.
®
+ Sun Joe® dealer or call the Snow Joe®
®
+ Sun Joe® dealer. Replacement
(square within a square) may
2
4. It is not recommended to use an extension cord with
this pressure washer. The unit comes standard with a
35 ft GFCI power cable. Using an extension cord may
cause a drop in line voltage resulting in loss of power and
overheating.
5. To reduce the risk of electric shock, this appliance has
a polarized plug (i.e. one blade is wider than the other).
The appliance plug will t into a polarized outlet only one
way.
If the appliance plug does not t fully into the outlet,
reverse the plug. If the plug still does not t, make sure
that you are using the correct polarized wall outlet. If the
plug still does not t, contact a qualied electrician to
install the proper wall outlet. Do not modify the appliance
plug, power cord receptacle, or power cord plug in any
way.
6. To prevent the appliance cord from disconnecting from the
extension cord during operation, make a knot with the two
cords as shown in Table 1.
Table 1. Method of Securing Extension Cord
Cord set Appliance cord
(A) Tie cord as shown
m WARNING m
Electric shock may cause SEVERE INJURY or
DEATH. Heed these warnings:
• Do not allow any part of the electric pressure washer
to make contact with water while it is in operation. If
the appliance becomes wet while turned o, wipe dry
before starting.
• Do not use an extension cord over 25 ft. The
pressure washer comes equipped with a 35 ft power
cable. Combined cord length must not exceed 60 ft.
Any extension cord must be 14-gauge (or heavier) to
safely power the pressure washer.
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
EXTENSION CORD CHART
Cord Length:
Min. Wire Gauge (A.W.G.):
25 ft (7.6 m)
14
(B) Connect plug and receptacle
7. Do not abuse the cord. Never pull the pressure washer
by the cord or yank the cord to disconnect it from the
receptacle. Keep the cord away from heat, oil, and
sharp edges.
Risk of electrocution
• Inspect cord before using.
• Do not use if cord is damaged.
• Keep all connections dry and o the ground.
• Do not touch plug with wet hands.
• Keep cord away from heat and sharp edges.
• Do not spray electrical apparatus and wiring.
Risk of explosion
• Do not spray ammable liquids.
• Do not use acids, bases, solvents, or any ammable
material in this product. These substances can cause
physical injuries to the operator and irreversible damage to
the machine.
Additional safety instructions
• High-pressure: keep clear of nozzle.
• Injection hazard: equipment can cause serious injury if the
spray penetrates the skin.
• Do not point the gun at anyone or at any part of the body.
• In case of skin penetration, seek medical aid immediately.
• Before servicing, cleaning, or removing any parts, shut o
the power and relieve pressure.
• This machine is not suitable for connection to the potable
water mains.
3
Product Description
Purpose
• This high-pressure electric power washer is intended for
residential use only. It is designed for light-to-medium duty
cleaning jobs on boats, motorcycles, RV’s, ATV’s, trailers,
decks, barbecues, siding, patio furniture, and more.
Areas of application
• Never use the machine in potentially explosive areas under
any circumstances!
• The operating temperature must be between 32ºF (0ºC) and
104ºF (40ºC).
• The machine consists of an assembly with a pump, which
is encased in a shock-absorbing housing. To provide the
operator with an optimal working position, the machine is
equipped with a spray wand and a non-slip handle grip,
whose shape and conguration comply with applicable
regulations.
• Do not cover or modify the spray wand or the spray nozzle
in any way.
• The high-pressure electric power washer is designed to be
used with cold or lukewarm water; higher temperatures can
damage the pump.
• Do not use water that is dirty, gritty, or contains any
chemical products, as such impurities could impair
operation and shorten the life of the machine.
4
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
Symbols SymbolsDescriptions Descriptions
READ THE OPERATOR'S
MANUAL(S) – Read, understand,
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
WARNING! Electrical shock hazard.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders
and safety goggles.
Wear safety gloves during
use to protect hands.
Store indoors. Never store the
pressure washer outdoors.
If the pump freezes, permanent
damage may result.
WARNING! Do not expose the
unit to rain or wet conditions.
Keep dry.
To reduce the risk of injury, user
must keep all bystanders at least
49 ft (15 m) away.
Wear non-slip footwear that will
protect your feet and improve your
footing on slippery surfaces.
Machine not suitable for connection
to the potable water mains.
Always keep the power cable
away from heat sources, oils, or
sharp edges. Immediately remove
plug from the mains if the cable is
damaged, frayed, or entangled.
Sound power level is 96 dB(A).
WARNING! Turn the machine OFF
and disconnect it from the power
supply before inspecting, cleaning,
changing accessories, or conducting
any other maintenance task.
Double Insulation – When servicing,
use only identical replacement parts.
5
Know Your Electric Pressure Washer
RELEASE
Read the owner’s manual and safety rules carefully before operating the pressure washer. Compare the illustration below to the
pressure washer in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for
future reference.
1. Safety lock
2. High-pressure hose connection
3. Trigger gun
4. Trigger
5. Transport handle
6. Spray wand assembly
7. On/O switch
8. Water outlet (high-pressure hose connection)
9. High-pressure hose
1
2
3
6
10. Garden hose adaptor (female coupler)
11. Needle clean-out tool
12. Adjustable spray wand nozzle
13. Power cord with GFCI
14. Hose/cord holder
15. Trigger gun holder
16. Wheels
17. Water inlet (garden hose connection)
4
5
9
10
11
7
8
Technical Data
Rated Voltage 120 V ~ 60 Hz
Motor 11.5 amp (1400 W)
Max. Water Inlet Temperature 104ºF/40ºC
Max. Water Inlet Pressure 0.7 MPa
Max. Rated Flow 1.45 GPM
14
13
12 17
(FRONT) (REAR)
Rated Pressure 1015 PSI
Max. Pressure 1450 PSI
Hose Length 20 ft (6 m)
Power Cord Length 35 ft (10.7 m)
Weight 11.7 lbs (5.3 kg)
15
16
6
Unpacking
Assembly
Carton Contents
• Electric pressure washer
• Handle
• Trigger gun
• Adjustable spray wand assembly
• Two (2) Phillips head screws (for handle)
• Trigger gun holder
• Hose/cord holder
• Needle clean-out tool (included with manual packet)
• High-pressure hose
• Two (2) wheels
• Garden hose adaptor (female coupler) with two o-rings
• Manuals with registration card
1. Carefully remove the pressure washer and check to see
that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new electric
pressure washer. The packaging is made of recyclable
materials. Properly dispose of these materials in
accordance with local regulations.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
®
+ Sun Joe® customer service center at
Tools required: Phillips head screwdriver
1. Lay unit on its side. Firmly press the wheel onto the unit
body until it locks into place. Repeat on the opposite side
(Fig. 1).
Fig. 1
2. Following the alignment grooves at the top of the machine
body, slide the handle into position from the front to the
back, so that the solid side of the handle faces the front
of the washer. Secure the handle using a Phillips head
screwdriver and the two (2) supplied Phillips head screws
(Fig. 2).
Wheel
Fig. 2
Handle
Alignment
grooves
mWARNING! Do not connect to power supply until
assembly is complete. Failure to comply could result in
accidental starting and possible serious personal injury.
3. Slide the trigger gun holder into position (Fig. 3).
Fig. 3
Trigger gun holder
7
4. Slide the hose/cord holder into position (Fig. 4).
Fig. 4
Hose/cord holder
7. Connect the quick-connect end of the high-pressure hose
to the trigger gun (Fig. 7). You will hear a click when it
snaps into place. To release the high-pressure hose from
the trigger gun, push the release button on the trigger gun.
Fig. 7
5. Fit the two pieces of the spray wand assembly together
and rotate it until the two parts are completely locked
(Fig. 5).
Fig. 5
Push to release
High-pressure hose
8. Connect the other end of the high-pressure hose to
the water outlet on the pressure washer (Fig. 8). First,
push the high-pressure hose end completely onto the
high-pressure water outlet, then screw it on clockwise.
Fig. 8
(FRONT)
RELEASE
Trigger gun
High-pressure
water outlet
6. Fit the spray wand assembly into the gun and turn the
rotatable end-piece of the wand until the two parts are
completely locked (Fig. 6).
Fig. 6
Trigger gun
RELEASE
Spray wand assembly
High-pressure hose
mWARNING! Keep hose away from sharp objects.
Bursting hoses may cause injury. Examine hoses regularly and
replace if damaged. Do not attempt to mend a damaged hose.
9. Connect the garden hose adaptor (female coupler) to
the water inlet of the pressure washer, then thread your
garden hose (male end) into the garden hose adaptor
(Fig. 9). The garden hose must have an internal diameter
of at least 13 mm (1/2 in.) and must be reinforced. The
water supply must be at least equal to the washer delivery
capacity.
NOTE: The machine is not suitable for connection to the
potable water main.
8
(REAR)
Water inlet
(female coupler)
12. Check that the electrical supply voltage and frequency
(Volt/Hz) correspond to those specied on the pressure
washer rating plate. If the power supply is correct, you
may now plug the pressure washer into the power outlet
(Fig. 12).
This end to
water inlet
Garden hose
Garden hose
(male end)
Fig. 9
10. Attach garden hose to water supply (Fig. 10).
Fig. 10
Connect to water supply
Garden hose
mWARNING! The intake water temperature must
not exceed 104ºF/40ºC. The water supply must not
exceed 0.7 MPa.
mCAUTION! The washer must only be used with clean
water; use of unltered water containing corrosive
chemicals will damage the washer.
11. Make sure the motor switch is pushed to the OFF (0)
position before plugging the unit into the power outlet
(Fig. 11).
Fig. 12
Reset
RESET
Power light
indicator
GFCI
NOTE: The GFCI may need to be reset when rst plugged
into the electric outlet. Press the "Reset" button until the
power light indicator on the GFCI illuminates.
TEST
Operation
IMPORTANT! This pressure washer is equipped with
m
a micro-switch sensitive to water ow. This Total Stop System
(TSS) senses water ow in the pump. When the trigger is
released, water stops owing through the pump. The TSS then
automatically turns the motor o to protect the pump from
overheating, thus saving energy and prolonging pump life.
1. Position the washer as CLOSE as possible to the water
supply.
2. The washer must be used on a secure and stable surface
in a standing, upright position (Fig. 13).
Fig. 13
Fig. 11
OFF
OFF
0
ON
ON
I
3. Turn the water supply tap on completely.
9
4. Unlock the safety lock, then press the trigger for a few
seconds until the water ow is steady. Operating the
pressure washer in this manner will allow air to escape
and discharge residual pressure in the hose (Fig. 14).
Fig. 14
Push to release
high-pressure hose
5. Keeping the trigger pressed, turn the switch to the ON (I)
position to start the pressure washer.
6. When re-starting the motor, always keep the trigger
pressed.
NOTE: The motor only runs when the trigger is depressed
and shuts o when the trigger is released.
RELEASE
Trigger
Safety lock
Recommended cleaning procedure
1. For additional cleaning power, a detergent spray
bottle attachment (Model SPX1DT) is available as an
add-on accessory for the SPX1000. Visit snowjoe.com
to purchase.
mCAUTION! Only use detergents specically
recommended for use with pressure washers
2. Load the bottle with a suitable, non-corrosive detergent
and attach it the spray gun (Fig. 16).
Fig. 16
Detergent spray bottle
(Model SPX1DT)
Using the adjustable spray wand
mWARNING! High-pressure jets can be dangerous if
subject to misuse. The jet must not be directed at persons,
pets, live electrical equipment, or the appliance itself.
1. The washer is equipped with an adjustable nozzle.
2. The water pressure can be adjusted from low pressure (–)
to high pressure (+) by turning the pressure adjustment
knob. The nozzle tip can be adjusted from pencil spray
(wide open tip) to fan spray (narrow tip) by turning the
nozzle tip adjustment knob (Fig. 15).
Pressure adjustment knob
Pencil spray
Nozzle tip
Nozzle tip
Fig. 15
adjustment knob
Fan spray
3. With the nozzle tip adjusted to a low-pressure fan spray,
apply detergent from the bottom to the top of the dry
surface to be cleaned. Applying detergent in this manner
will dissolve dirt most eectively.
NOTE: Wetting the surface rst is not recommended as it
dilutes the detergent and reduces its cleaning ability.
4. Allow the detergent to remain on the surface for a short
time before rinsing with the pressure washer. Do not allow
the detergent to dry on the surface.
Shutting down
1. Turn the switch to the OFF (0) position and unplug the
power cord from the outlet.
2. Turn o the water source.
3. Hold the trigger to release water pressure.
4. Disconnect the garden hose from the water inlet on
the unit.
5. Disconnect the high-pressure hose connection on the
trigger gun handle.
6. Release the trigger and engage the gun safety lock.
mWARNING! Turn o the water supply and squeeze the
trigger to depressurize the unit. Failure to do so could result in
personal injury due to discharge of high-pressure water.
mWARNING! Do not adjust the nozzle while the trigger
is squeezed. Failure to do so could result in damage.
10
Taking a break
If you are taking a break of ve minutes or more between
cleaning tasks:
1. Engage the gun safety lock (Fig. 14).
2. Turn the switch to the OFF (0) position.
3. Unplug the power cord from the outlet.
Storage
CAUTION! Always store your pressure washer in a
m
location where the temperature will not fall below 32ºF (0ºC).
The pump in this machine is susceptible to permanent damage
if it freezes. FREEZE DAMAGE IS NOT COVERED BY THE
WARRANTY.
• Store the pressure washer indoors in a dry, covered area
where it is not subject to adverse weather conditions.
• It is important to store this product in a frost-free area.
• Always empty water from all hoses, the pump, and the
detergent bottle (if using) before storing.
Maintenance
CAUTION! Before working on the pressure washer,
m
disconnect the plug from the power supply socket.
1. To ensure good performance, check and clean the water
inlet lter (Fig. 17). Remove the lter and rinse with warm
water to prevent any foreign matter from clogging the
pump (Fig. 18).
(REAR)
Waterinletlter
Garden hose adaptor
mCAUTION! The use of a pump protector is
recommended to prevent cold weather damage during storage
over the winter months.
Winterizing and long-term storage
If you must store your pressure washer in a location where
the temperature falls below 32ºF (0ºC), you can minimize the
chance of damage to your machine by utilizing the following
procedure:
• Disconnect all water connections.
• Turn on the machine for a few seconds until the remaining
water in the pump exits. Turn o immediately.
• Do not allow the high-pressure hose to become kinked.
• Store the machine and accessories in a room that does
not reach freezing temperatures.
• Do not store near a furnace or other sources of heat that
may dry out the pump seals.
• Operate the pressure washer with non-corrosive/non-toxic
anti-freeze, a pump saver, or a pump protector before
storing for the winter.
mWARNING! Before reusing, completely ush the unit
out with clear water. Anti-freeze products can damage
paintwork, so you must ensure there is no anti-freeze left in the
system before using it again.
Fig. 17
Fig. 18
Inletlter
2. Clean the nozzle with the needle clean-out tool provided
(Fig. 19). Remove the spray wand from the gun; remove
any dirt from the nozzle hole and rinse.
Fig. 19
11
Needle clean-out tool
Circuit Diagram
A circuit diagram for the pressure washer is provided below for
your reference (Fig. 20).
Fig. 20
Micro-switch
Power cord
Motor
On/off switch
Capacitor
Disposal
Recycling the washer
• Do not dispose of electrical appliances as unsorted
municipal waste. Use separate collection facilities.
• Contact your local government agency for information
regarding the collection systems available.
• If electrical appliances are disposed of in landlls
or dumps, hazardous substances can leak into the
groundwater and get into the food chain, damaging your
health and well-being.
• When replacing old appliances with new ones, the retailer
is legally obligated to take back your old appliance for
disposal at least free of charge.
Service and Support
If your Sun Joe® Pressure Joe SPX1000 electric pressure
washer requires service or maintenance, please call the
Snow Joe
1-866-SNOWJOE (1-866-766-9563).
®
+ Sun Joe® customer service center at
Model and Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
S P X 1 0 0 0
Serial #:
12
Troubleshooting
• Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that
its parts are in proper working order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Problems Possible Cause Possible Solution
Machine refuses
to start
Fluctuating pressure
Machine stops
Fuse blows
• Power failure/machine not
plugged into a working receptacle.
• Defective socket.
• Fuse has blown.
• Defective extension cord.
• Pump sucking air.
• Valves dirty, worn out, or stuck.
• Pump seals worn out.
• Fuse has blown.
• Incorrect mains voltage.
• Thermal sensor activated.
• Nozzle partially blocked.
• Fuse too small.
• Check to make sure machine is plugged into
a working outlet.
• Check the power cord and reset the GFCI.
Try a dierent outlet.
• Replace fuse. Switch o any other machines
that are using the same circuit.
• Try the unit without an extension cord.
• Check the hoses and connections are airtight.
• Clean or replace valves/seals.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Replace fuse. Switch o other machines using
the same circuit.
• Check that the mains voltage corresponds to
specication on the model tag.
• Leave the washer for 5 minutes to cool down.
• Clean the nozzle.
• Install a fuse with a higher amp rating than the
amp consumption of the machine. Try the unit
without an extension cord.
®
+ Sun Joe® customer
Machine pulsating
Machine often starts
and stops by itself
Machine starts, but
no water comes out
• Air in inlet hose.
• Inadequate supply of mains water.
• Nozzle partially blocked.
• Water lter blocked.
• Hose kinked.
• Pump/spray gun is leaking.
• Trigger mechanism is broken.
• Pump/hoses or accessories frozen.
• No water supply.
• Water inlet lter blocked.
• Nozzle blocked.
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• Allow machine to run by holding the trigger until
regular working pressure resumes.
• Check that the water supply corresponds to the
specications required.
• WARNING! Avoid using long, thin hoses
(minimum 1/2 in. diameter).
• Clean the nozzle.
• Clean the water inlet lter.
• Straighten out the hose to remove any kinks/blockages.
• Please call the Snow Joe
center at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
• Wait for pump/hoses or accessories to thaw.
• Connect inlet water.
• Clean the water inlet lter.
• Clean the nozzle.
®
+ Sun Joe® customer service
Accessories
WARNING! ALWAYS use only authorized Snow Joe
m
replacement parts or accessories that are not intended for use with this electric pressure washer. Contact Snow Joe
if you are unsure whether it is safe to use a particular replacement part or accessory with your pressure washer. The use of any
other attachment or accessory can be dangerous and could cause injury or mechanical damage.
®
+ Sun Joe® replacement parts and accessories. NEVER use
®
+ Sun Joe®
ModelAccessories Item
1
Detergent Spray Bottle
2
25-Foot Extension Hose for SPX
Pressure Washer Series
SPX1DT
SPX-25H
3
Dual Swivel Brass Connector –
3/4-In. by 3/4-In. Garden Hose to Pipe End
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563).
®
+ Sun Joe® to provide notice of such
SPX-BSC
®
+ Sun Joe® customer
14
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience
as pleasant as possible. Unfortunately, there are times when a product does not work or breaks under normal
operating conditions. We think it’s important that you know what you can expect from us. That’s why we created
the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product
does not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or
by sending you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in
action cutting, sawing, mowing, washing and…?
GENERAL CONDITIONS:
®
Snow Joe
+ Sun Joe® operating under Snow Joe®, LLC warrants
this new product to the original purchaser for two years against
defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put
to personal use around the household. If the product is put to
any business, commercial or industrial use or is rented or leased,
then the duration of this warranty is 90 days from the date of
original purchase. It is the owner’s responsibility to correctly
perform all maintenance and minor adjustments explained in
the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at help@snowjoe.com for
instructions. Please be sure to register your unit beforehand to
speed up this process. Certain products may require a serial
number, typically found on the decal axed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe® + Sun Joe® may from time to time change the design
of its products. Nothing contained in this warranty shall be
®
construed as obligating Snow Joe
+ Sun Joe® to incorporate
such design changes into previously manufactured products, nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
®
Snow Joe
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
®
the Snow Joe
+ Sun Joe® products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this
product while waiting for a replacement part or unit under this
warranty. Some states do not allow exclusions of incidental or
consequential damages so the above exclusions may not apply
in all states. This warranty may give you specic legal rights in
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST.
You can reach us at 1-866-SNOWJOE (1-866-766-9563), online
at snowjoe.com, via email at help@snowjoe.com or tweet us
@snowjoe.
EXPORTS:
®
Customers who have purchased Snow Joe
+ Sun Joe®
products exported from the United States and Canada should
®
contact their Snow Joe
+ Sun Joe® distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have diculty obtaining warranty information, contact
®
your Snow Joe
+ Sun Joe® seller. If in the event your eorts are
unsatisfactory, please reach out to us directly.
15
snowjoe.com
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