13.5-AMP 18-INCH ELECTRIC SNOW THROWER
Model SJ620/SJ621
A Division of Snow Joe®, LLC
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Any electrical appliance can be dangerous if used incorrectly.
Some of the safety precautions given in this manual apply
generally to many appliances. Other warnings are specic
to the use of this snow thrower. Keep this manual for future
reference.
General Safety WARNINGS!
You and any other operator of this snow thrower must read,
understand and follow these instructions in their entirety, and
should reread them at the start of each snow season. Failure
to follow these instructions may result in ELECTRIC SHOCK,
FIRE and/or serious PERSONAL INJURY.
Notice the personal safety alert symbol
manual to draw your attention to a WARNING given along
with the particular operating instruction. This means that
the operation requires special ATTENTION, CAUTION and
AWARENESS.
Work area safety
1. Keep work area clean and well lit. Cluttered, dark areas
invite accidents.
2. Do not operate the snow thrower in an explosive
atmosphere, such as in the presence of ammable
liquids, gases or dust. Electrical appliances create sparks
that may ignite the dust or fumes.
3. Keep children, pets and bystanders away from the
work area. Be aware that the normal noise of the
machine when turned on may make it dicult for you to
hear approaching people. Spectators should wear safety
glasses and be kept a safe distance away from the work
area. Do not let spectators touch the snow thrower or the
extension cord.
Electrical Safety
1. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
2. Avoid body contact with earthed or grounded surfaces
(i.e. upper and lower water pipes, radiators, ranges,
refrigerators, microwave ovens and outer frames of
m used in this
Form No. SJ-SJ620/SJ621-880E-MR2
OPERATOR’S MANUAL
heating equipment). Take necessary precautions to avoid
electric shock. There is an increased risk of electric shock
if your body is earthed or grounded.
3. Do not abuse the cord. Keep cord away from heat,
oil, sharp edges or moving parts. Never carry the snow
thrower by its cord or yank the cord to disconnect it from
the electrical outlet. Damaged or entangled cords increase
the risk of electric shock.
4. Replace or properly repair damaged cords. If the cord
becomes damaged in any manner while plugged into the
wall receptacle, immediately pull the extension cord plug
from the receptacle.
5. Contact with water while operating the snow thrower
can result in electric shock and serious bodily injury.
Do not use the snow thrower in damp or wet locations or
expose to rain. Do not handle the plug or the appliance
with wet hands or while standing in water.
6.
mWARNING – Only use a UL-rated extension cord
for OUTDOOR, all-weather use (usually orange color).
To prevent the extension cord from disconnecting during
operation, refer to Fig. 12 (p. 7).
7. Turnothepowerswitchanddisconnectthepower
cable before making any adjustments to the unit and
before inspecting, servicing, changing accessories
or cleaning the snow thrower. Follow the same
procedure if any other dangerous conditions present
during operation. Any adjustments to the unit should be
performed after revolving parts inside the snow thrower
stop completely. Such preventative safety measures
reduce the risk of starting the power tool accidentally.
8. Ifyoundthemainpowercableortheextensioncable
damaged, please pull out the plug from the socket and
disconnect the power immediately. Repair the cable or
replace it if necessary.
9. When replacing any parts, you must strictly observe
the instructions and procedures described in this
operator's manual. Special care should be paid to any
rubber parts, since these parts may increase the engine
load and decrease its mechanical power if damaged.
10. Do not move or transport the snow thrower when the
plug is connected to the power socket and the switch
is turned on.
11. If, during use, you notice that the unit runs unstably
or hear abnormal sounds from the engine, stop the
machine, disconnect the power immediately and
contact an authorized Snow Joe
center.
®
/Sun Joe® service
© 2014 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
Personal Safety
1. Stay alert – Watch what you are doing and use common
sense when operating the snow thrower. Do not use the
machine when tired, ill or under the inuence of drugs,
alcohol or medication. A moment of inattention may result
in serious personal injury.
2. Wear proper clothing – Wearing rubber boots oers
additional protection from electric shock. Do not wear
loose clothing or jewelry that may become caught in the
machine. Wear protective headgear to keep hair away
from revolving parts of the machine. Safety glasses oer
better protection than everyday eyeglasses.
3. Moving parts present risks – Keep your face, hair,
clothing, hands and feet away from moving parts. All
guards and safety attachments must be installed properly
before using the unit. Shut o and disconnect the cord
before touching any parts other than the handles and
the switch.
4. Surfaces – This snow thrower is intended for use on
paved surfaces. Do not use on gravel, stone or other
unpaved surfaces unless the snow thrower is adjusted for
such surfaces according to the instructions given in this
operator’s manual.
5. Avoid accidental starting – Make sure the switch is in the
o position before plugging in the unit. Do not carry the
snow thrower with your nger on the switch.
6. Body position – Maintain proper footing and balance
at all times. Place heels rmly on the ground and tightly
grasp the handle bar. Watch for uneven surfaces and do
not overreach. In case you fall or collide with the snow
thrower, inspect the unit for any damages or cracks.
When stepping backwards, be careful to avoid obstacles
beneath your feet or behind you to avoid falling.
7. If the snow thrower strikes any object, immediately
stop the snow thrower, then inspect for damage –
Repair any damage before restarting and operating the
snow thrower.
Safety Instructions for Walk-Behind
Snow Throwers
• Readtheoperator’smanualcarefully–Learn your
snow thrower’s applications and limitations as well as the
specic potential hazards related to this machine. Do not
use this machine for any purpose other than the one for
which it was designed. Otherwise, it may cause mechanical
defaults, serious damage or personal injury.
• Preliminaryunitinspection–Thoroughly inspect the
unit before use. Make sure all the parts are secure and
installed correctly. If you notice any abnormalities, do not
use the machine until it has been properly repaired. Always
perform a test run the rst time you use the snow thrower
or after replacing parts to ensure that the unit is functioning
properly.
• Preliminaryareainspection–Clear the area to be plowed
before each use. Remove all objects, such as rocks, broken
glass, nails, wire or string, which can be thrown by or
become entangled in the snow thrower. Keep the area of
operation clear of all spectators, particularly children
and pets.
• Excessiveforce–The snow thrower was designed to
respond at a certain rate for various snow conditions for
optimum safety and performance. Do not force it; keep
pressure constant.
• Malfunctioningswitch–Do not use the snow thrower
if the switch does not turn it on and o. Any electrical
appliance that cannot be controlled by the switch is not
safe to use and must be repaired.
• Hittinganobject–If the snow thrower accidentally strikes
an object, follow these steps:
i) Stop the snow thrower and unplug the unit
ii) Inspect for damage
iii) Repair or replace any damaged part before restarting
and operating the snow thrower.
• Discharge chute safety – Never direct the snow discharge
chute at the operator, at bystanders, at vehicles or at
windows. The discharged snow stream and foreign objects
accidentally picked up by the snow thrower can cause
serious damage and personal injury. Do not use your hands
to unclog the discharge chute. Stop the motor before
removing debris.
• Hand-heldoperatingposition–Operation of the snow
thrower in the hand-held position is unsafe.
• Abnormaloperation–If you notice the snow thrower
running in an unstable state or hear abnormal sounds from
the engine, immediately stop the machine, disconnect the
power and contact an authorized Snow Joe
service center.
• Noisecontrol–When using the snow thrower, you must
respect local laws and regulations regarding noise control
and environmental protection. To avoid noise disturbance,
you should carefully decide upon an appropriate operation
time and consider the surrounding conditions.
• Whenworkiscompleted–Disconnect the snow thrower
from the power source when not in use, when changing
accessories and before performing any maintenance
function.
• Storesafely–Store the snow thrower indoors in a dry area
between uses. Keep it in a locked area, where children and
unauthorized users cannot gain access. Do not store the
machine while it is still connected to the power source as
this may result in damage and injury.
• Maintainforsafetyandlongevity–Check for
misalignment or binding of moving parts, breakage of
parts and any other conditions that may aect the unit’s
operation. If damaged, repair or replace the damaged part
before use. Use only original replacement parts designed
specically for your model. When replacing any parts,
you must strictly observe the instructions and procedures
described in this manual. Special care should be paid to
any rubber parts, since these parts may increase the engine
load and decrease its mechanical power if damaged.
Always check that all bolts, nuts and knobs are tight before
using the snow thrower!
®
/Sun Joe®
2
Safety Symbols
The following table describes safety symbols that may appear on this product. Read, understand and follow all instructions on
the machine before attempting to assemble and operate.
Symbols Descriptions Symbols Descriptions
READTHEOPERATOR'S
MANUAL(S) – Read,
understand and follow all
instructions in the user
manual(s) before attempting to
assemble and operate.
SAFETY ALERT – Indicates
a precaution, a warning or
a danger.
Beware of stones and other
objects that could be thrown
from the appliance. Keep all
bystanders and domestic
animals a safe distance away
from the work area.
Wear safety gloves during
use to protect hands.
Disconnect the plug before
conducting maintenance or when
it is damaged or tangled. Do not
use this product in the rain or
leave outdoors while it is raining.
It is obligatory at all times to wear
goggles or a visor to protect the
eyes and face.
Keep the exible power supply
cord away from the cutting blades.
Wear safety footwear at all
times to provide protection
against objects that may
accidentally fall on feet.
Keep hands and feet away
from the rotating parts.
Keep feet away from the moving
parts of the snow thrower. The
rotating parts can cause severe
bodily injury.
Double insulation.
Keep hands away from the
moving parts of the snow
thrower. The rotating parts can
cause severe bodily injury.
Always keep the power cable
away from heat sources, oils or
sharp edges. Immediately remove
plug from the mains if the cable is
damaged or entangled.
The rotating part will
continuously run for several
seconds after you turn o
the machine.
3
Know Your Electric Snow Thrower
Read the owner’s manual and safety rules carefully before operating your electric snow thrower. Compare the illustration
below to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this
manual for future reference.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
1. Handle bar
2. ON/OFF switch lever
3. Safety switch button
4. Cable restraint holder
5. Middle frame
6. Lower frame
7. Wheels (located at the back of the machine)
8. Polarized cable plug
9. Upper frame
10. Upper chute crank
11. Joint xing T-Bolt and knob (4 pcs)
12. Lower chute crank
13. Chute deector
14. Discharge chute
15. Main cover
16. Rubber-tipped steel plates
17. Auger
18. Scraper bar
Light Switch
18
17
16
Figure 1-1 (Model SJ620) Figure1-2(ModelSJ621with20WHalogenLight)
Technical Data
Rated Voltage 120 V ~ 60 Hz
Power 13.5 A
Light (Model SJ621 only) 12 V, 20 W halogen
No Load Speed 2450 rpm
Clearing Width 18 in. (45.7 cm)
Clearing Depth 10 in. (25.4 cm)
NOTE: The only dierence between the SJ620 and SJ621 models is the halogen light system.
Throw Distance (max) 20 ft (6 m)
Plowing Capacity (max) 650 lbs/min (295 kg/min)
Directional Control 180º adjustable chute
Rotor 4 rubber-tipped steel blades
Weight (SJ620) 31.5 lbs (14.3 kg)
Weight (SJ621 with light) 32.9 lbs (14.9 kg)
Light
4
Assembly
2. Secure the connection of the lower frame to the middle
frame by fastening the rst set of joint xing T-bolts and
knobs on each side (Fig. 3).
m CAUTION m
Inspect wiring, which, if damaged during shipping,
may cause serious bodily injury during equipment use.
If any damage is seen or suspected, do not assemble.
Instead, contact the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
Handle with care during assembly so that electrical
wiring does not become damaged.
Getting Started
1. Remove the snow thrower and all other items from
the box.
2. Determine the left and right hand side of the snow thrower
by standing in the normal operating position.
3. Check all items for shipping damage. If damage is found
or suspected or if any of the parts are missing, do not
assemble. Instead, promptly inform the dealer where you
bought the snow thrower or contact the Snow Joe
Sun Joe
4. Check to make sure the upper chute crank is included.
®
customer service center for assistance.
®
/Sun Joe® customer
®
/
Fig. 3
3. Secure the connection of the middle frame to the upper
frame by fastening the second set of joint xing T-bolts
and knobs on each side (Fig. 4).
Fig. 4
Upper, Middle and Lower Frame
Assembly
1. For easy assembly, the unit comes complete with
most parts already connected. To complete the handle
assembly, simply pull the middle frame back and pull the
upper frame up (Fig. 2).
Fig. 2
Discharge Chute Assembly
1. Loosen the knob to lift the chute deector (Fig. 5).
Fig. 5
5
2. Lift the chute deector and lock it securely onto the
discharge chute (Fig. 6).
2. Loosen the screw on the lower chute crank by hand
(Fig. 9).
Fig. 6
3. Raise or lower the chute deector to the desired height of
the snow stream and tighten the knob (Fig. 7).
NOTE: Do not overtighten the knob.
Fig. 7
Fig. 9
3. Slide the upper chute crank into the lower chute crank
(Fig. 10).
Fig. 10
Chute Crank Assembly
1. Slide the upper chute crank through the rubber ring
located on the middle frame (Fig. 8).
Fig. 8
4. Align the screw holes and tighten the screw by hand
(Fig. 11).
Fig. 11
6
Operation
NOTE: Before using this machine, make sure that the power
source you will use complies with the specications detailed
in this manual. Before inserting the plug into the socket, verify
that the snow thrower’s roll shaft and rubber plates are rmly
secured with screws, and that the rubber plates are facing the
correct direction. Perform a test run to ensure that the rotor
turns freely.
Securing the Extension Cord
1. For safe and ecient use of your snow thrower, use only
a UL-rated extension cord recommended for outdoor use.
Refer to the Extension Cord Chart that follows.
m WARNING m
Electric shock may cause SEVERE INJURY or
DEATH.Heedthesewarnings:
• Do not allow any part of snow thrower to make
contact with water while powered on. If the appliance
becomes wet while turned o, wipe dry before
starting.
• Use only a UL-, CSA- or ETL-rated extension cord
for outdoor, all-weather use. Do not use an extension
cord over 100 ft (30 m).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
3. Insert the female end of the extension cord into the
appliance's polarized male plug (Fig. 13).
Fig. 13
4. Note that the snow thrower has a polarized male plug –
one prong in the plug is slightly longer and wider than the
other (Fig. 14). The extension cord female end should be
likewise polarized so that the extension cord ts snugly
into the appliance plug.
Fig. 14
EXTENSIONCORDCHART
Cord length is: 50 ft (15 m) 100 ft (30 m)
Wire gauge is: 14 AWG 12 AWG
2. Push the loop of the extension cord through the slot from
the opposite side of the restraint hook. Position the loop
over the hook and pull the cable back through the slot
(Fig. 12).
Fig. 12
m WARNING m
Damagedelectricalcordspresentriskofre,
electrical shock and serious bodily injury.
Before operating the snow thrower, carefully examine
the electrical cord. If the cord is damaged, do not use
the snow thrower. Replace or repair the damaged cord
immediately. If you need assistance, contact an
authorized Snow Joe
®
/Sun Joe® service center.
7
PoweringOnandO
1. To power on, depress and hold the safety switch button
found alongside the switch housing (Fig. 15).
Fig. 15
NOTE: The light will only turn ON when the snow thrower
is running. After nishing your work session, REMEMBER
to TURN OFF the light switch.
Moving the Machine and Plowing the
Snow
m WARNING m
Foreign objects, such as rocks, broken glass, nails, wire,
or string, can be picked up and thrown by the snow
thrower, causing serious personal injury.
Remove all foreign objects from the area to be plowed
before operating the snow thrower.
2. While depressing the safety switch button, pull the
ON/OFF switch lever toward you. Once the machine
powers on, release the safety switch button and begin
operation (Fig. 16). The machine can only be started by
depressing the safety switch button rst, followed by
squeezing the ON/OFF switch lever; reverse operation will
not start the machine.
Fig. 16
3. To power o, release your grip on the ON/OFF
switch lever.
4. On the SJ621 model, the halogen light can be used to
illuminate the forward road in the dark. To use the light,
turn on the light switch located on the back side of the
snow thrower (Fig. 17).
Fig. 17
1. Keep the area of operation free of foreign objects that can
become thrown by the rotor blades. Perform a thorough
inspection of the area since some objects may be hidden
from view by surrounding snow. If the snow thrower hits an
obstruction or picks up a foreign object during use, stop
the snow thrower, disconnect the extension cord, remove
the obstruction and inspect the unit for damage. Repair or
replace any damaged part before restarting and operating
the unit.
2. Keep children, pets and bystanders away from the area of
operation. Be aware that the normal noise of the machine
when turned on may make it dicult for you to hear
approaching people.
3. When moving the snow thrower, use the wheels on one
side as the pivot point. Slightly tilt the snow thrower on
this pivot point to move it forward or backward.
4. Start your clearing path near the electrical outlet and work
outward, throwing snow in a back and forth motion. To
clear in the opposite direction, step over the cord and
pivot the snow thrower on its wheels. Make sure to overlap
clearing paths.
5. Note the wind direction. If possible, move in the same
direction as the wind so that the snow is not thrown
against the wind (and thus back into your face and onto
the just cleared path).
6. While moving the snow thrower, do not drag the power
cable violently or roughly. The snow thrower should move
within the range that the cable can reach.
7. Do not push the snow thrower with excessive force. You
should push the machine gently and evenly in accordance
with the unit’s throw rate.
8. Do not apply additional man-made load to the engine
since this may cause engine damage.
8
9. Some parts of the snow thrower may freeze under
extreme temperature conditions. Do not attempt to
operate the snow thrower with frozen parts. If the parts
freeze while the snow thrower is in use, stop the snow
thrower, unplug the extension cord and inspect for frozen
parts. Free all parts before restarting or operating the
snow thrower. Never force controls that have frozen.
10. When working on pebbles, gravel or unpaved surfaces,
avoid throwing loose surface material along with the snow
by pushing down on the handle to raise the scraper bar at
the base of the unit above the pebbles or gravel.
Changing Throw Direction and
ThrowHeight
m WARNING m
Never direct the snow discharge chute at the
operator, at bystanders, at vehicles or at nearby
windows. The discharged snow and foreign objects
accidentally picked up by the snow thrower can
cause serious damage and personal injury.
Always orient the discharge chute in the opposite
direction from where you, bystanders, surrounding
vehicles or windows are located.
1. The discharge chute can be adjusted 180 degrees by
rotating the chute crank. Rotate the chute control crank
clockwise to move the discharge chute to the left (Fig.18)
and counterclockwise to move the chute to the right
(Fig.19).
NOTE: A little lubricant, such as WD-40, will provide a
smoother operation of the chute (spray at points A and B
as indicated in Fig. 18).
Fig. 19
2. The chute deector on the top of the discharge chute
controls the height of the snow stream. Loosen the knob
to raise or lower the deector to the desired height of
snow you wish to throw. Tighten the knob to secure the
deector (Fig. 20).
Fig. 20
Fig. 18
B
A
Deectorknob
9
m WARNING m
1. Detach the worn rubber plate assembly by removing the
two sets of nuts and bolts used to secure it to the auger
assembly (Figs. 21 & 22).
Makesurethatthechutedeectorsnapsandlocks
completely onto the discharge chute. An opening
betweenthedischargechuteandthechutedeector
may allow foreign objects to be picked up by the
snow thrower and thrown in the direction of the
operator causing serious boldly injury.
• Donotadvancethechutedeectortoofar
forward causing an opening to appear between
the deectoranddischargechute.
• Do not overtighten the knobs on the chute
deector(Fig. 20).
Maintenance
m WARNING m
Makesuretoturnotheswitchanddisconnectthe
extension cord before performing any maintenance
task on your snow thrower.
Fig. 21
Fig. 22
Auger assembly
Rubber plate assembly
Rubber plate assembly
Auger assembly
Lifetime Lubrication (Motor and Auger)
Lubrication is not necessary and may damage the unit. The
snow thrower is lubricated for lifetime use at the factory before
shipment.
General Maintenance Tips
1. Do not attempt to repair the machine unless you have the
proper tools and instructions for disassembly and repair of
the machine.
2. Check bolts and screws at frequent intervals for proper
tightness to ensure that the equipment is in safe working
condition.
3. After each snow removal session, run the snow thrower
for a few minutes to prevent the collector/impeller from
freezing. Shut o the motor, wait for all revolving parts to
stop completely and wipe residual ice and snow o the
unit. Rotate the chute crank several times to remove any
excess snow.
Replacing the Rubber Plates
NOTE: When replacing worn rubber plates, pay close attention
to carefully distinguish between the coarse and smooth side of
the plates. Place the coarse side inside and the smooth side
outside.
2. Loosen the middle two sets of nuts and bolts to detach
the worn rubber plate from the metal frame (Fig. 23).
Fig. 23
Metal frame
Rubber plate
3. Attach the new rubber plate onto the metal frame by
replacing and tightening the middle two sets of nuts and
bolts (Fig. 23).
4. Reassemble the rubber plate assembly to the auger
assembly by replacing and tightening the two sets of nuts
and bolts used to secure it (Figs. 21 & 22).
10
Replacing the Scraper Bar
1. The scraper bar is located at the base of the snow thrower
beneath the rotor housing (Fig. 24).
Fig. 24
1. Remove the screws from the left panel of the snow
thrower and remove the left panel (Fig. 27).
Fig. 27
2. Detach the worn scraper bar from the snow thrower by
removing the two screws that hold it in place (Fig. 25).
Fig. 25
3. Install the new scraper bar and fasten it securely to the
snow thrower with the two screws (Fig. 26).
Fig. 26
2. Lift the belt tension pulley and roll the worn belt up and o
the big pulley from the top of the big pulley (Fig. 28).
Fig. 28
Belt tension
loosen
tighten
3. To replace the big pulley, remove the screw and washer
from the middle of the pulley. While securing the auger
so it does not spin, use a 7/8-inch socket to turn the
outer nut of the pulley clockwise (the pulley is left-handed,
so loosening and tightening occur in reverse orientation;
clockwise to loosen and counterclockwise to tighten).
Once the old pulley is removed, replace the big pulley
and tighten the outer nut counterclockwise with the
7/8-inch socket. Replace and tighten the screw and
washer (Fig. 28).
NOTE: Heavy wet snow puts a load on belts, thus
requiring more freqent belt replacement.
4. To install the new belt, lift the belt tension and roll the
new belt onto the little pulley at an angle. Then roll the
belt onto the top of big pulley by rotating the big pulley
counterclockwise as the belt grips the top of the big pulley
(Fig. 29).
Belt
Big pulley
Replacing the Belt and Pulley
NOTE: Determine the left and right hand side of the snow
thrower by standing behind the unit in the normal operating
position
11
Fig. 29
Belt tension
Small pulley
Belt
Big pulley
5. Replace the left panel of the snow blower with all screws
(Fig. 27).
Replacing the Skid Shoes
The skid shoes are located at the bottom of the side panel.
Unfasten the two screws on the side panel to remove the worn
skid shoes (Fig. 30). Install the replacement by fastening it to
the side panel with the same two screws.
Fig. 30
3. Inspect the snow thrower carefully for worn, loose or
damaged parts. Check connections and screws and
tighten if necessary. For repairing or replacing parts,
contact your authorized Snow Joe
or the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
4. Store the unit, along with the disconnected extension
cord, in a locked, dry place out of the reach of children to
prevent unauthorized use or damage. Cover loosely with
a tarp or with Snow Joe
thrower cover (Model SJCVR) for added protection. Visit
snowjoe.com to purchase the cover online.
®
/Sun Joe® customer service center at
®
's universal 18-inch electric snow
®
/Sun Joe® dealer
Service and Support
If your Snow Joe® SJ620/SJ621 electric snow thrower
requires service or maintenance, please call 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Model and Serial Numbers
When contacting the company, reordering parts or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
on the main cover of the unit to the left of the discharge chute.
Copy these numbers into the space provided below.
Automatic Reset
Both Snow Joe® SJ620 and SJ621 models have built-in
automatic reset functions. In the event of a major obstruction
that halts auger movement, simply unplug your unit, clear the
auger obstruction, wait 60 seconds and then resume use of
your machine.
Storage
1. Allow the engine to cool completely before
cleaning, storing or transporting the snow thrower.
Be sure to secure the unit while transporting.
2. Disconnect the extension cord from the snow thrower.
Inspect the extension cord closely for signs of wear or
damage. Replace it if it is worn or damaged.
Record the following numbers from the housing or handle of your
new product:
Model #:
S J 6 2
Serial #:
12
NOTES
13
NOTES
14
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We
think it’s important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending
you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting,
sawing, mowing, washing and…?
GENERAL CONDITIONS:
®
Snow Joe
+ Sun Joe® operating under Snow Joe®, LLC warrants
this new product to the original purchaser for two years against
defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put
to personal use around the household. If the product is put to
any business, commercial or industrial use or is rented or leased,
then the duration of this warranty is 90 days from the date of
original purchase. It is the owner’s responsibility to correctly
perform all maintenance and minor adjustments explained in
the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at help@snowjoe.com for
instructions. Please be sure to register your unit beforehand to
speed up this process. Certain products may require a serial
number, typically found on the decal axed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe® + Sun Joe® may from time to time change the design
of its products. Nothing contained in this warranty shall be
®
construed as obligating Snow Joe
+ Sun Joe® to incorporate
such design changes into previously manufactured products, nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
®
Snow Joe
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
®
the Snow Joe
+ Sun Joe® products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this
product while waiting for a replacement part or unit under this
warranty. Some states do not allow exclusions of incidental or
consequential damages so the above exclusions may not apply
in all states. This warranty may give you specic legal rights in
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST.
You can reach us at 1-866-SNOWJOE (1-866-766-9563), online
at snowjoe.com, via email at help@snowjoe.com or tweet us
@snowjoe.
EXPORTS:
®
Customers who have purchased Snow Joe
+ Sun Joe®
products exported from the United States and Canada should
®
contact their Snow Joe
+ Sun Joe® distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have diculty obtaining warranty information, contact
®
your Snow Joe
+ Sun Joe® seller. If in the event your eorts are
unsatisfactory, please reach out to us directly.
15
snowjoe.com
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