CORDLESS SCREWDRIVER
OPERATOR’S MANUAL
A Division of Snow Joe®, LLC Model PJ4SDFLX Form No. SJ-PJ4SDFLX-880E-M
4-VOLT MAX | LED LIGHT | BIT KIT | FLEXIBLE BIT EXTENDER
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety
mWARNING! When using the screwdriver basic safety
precautions should always be followed to reduce the risk of
re, electric shock, and personal injury. These include:
Work Area Safety
1. Keep work area clean and well-lit – Cluttered, dark
areas invite accidents.
2. Keep children, bystanders, and pets away – All
spectators, including pets, should be kept a safe distance
away from the work area.
3. Do not operate power tools in explosive atmospheres
– Such as in the presence of ammable liquids, gases, or
dust. Power tools create sparks which may ignite the dust
or fumes.
Personal Safety
1. Stay alert – Watch what you are doing. Use common
sense. Do not operate the screwdriver when you are tired,
or under the inuence of alc ohol or drugs.
2. Dress properly – Do not wear loose clothing or jewelry.
They can get caught in moving parts. Loose clothes,
jewelry, or long hair can be caught in moving parts.
3. Avoid unintentional starting – Do not carry the
screwdriver with your nger on the trigger. Make sure the
switch is o before connecting the screwdriver to power
source.
4. Do not overreach – Keep proper footing and balance at
all times. Proper footing and balance enable better control
of the cordless screwdriver in unexpected situations.
5. Use personal protective equipment – Always wear eye
protection. Protective equipment such as dusk mask, nonskid safety shoes, hard hat, or hearing protection used for
appropriate conditions will reduce personal injuries.
6. Remove accessories or attachments before turning
screwdriver on – An accessory that is left attached to a
rotating part of the tool may result in personal injury.
7. If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used – Use of dust collection
can reduce dust-related hazards.
Tool Use and Care
1. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it was designed.
2. Do not use screwdriver if switch does not turn on or
o – The screwdriver that cannot be controlled with the
switch is dangerous and must be repaired.
3. Disconnect the plug from the power source and/or
battery pack from the screwdriver before making any
adjustments, changing accessories, or storing the
screwdriver – Such preventive safety measures reduce
risk of starting the power tool accidentally.
4. Store idle screwdriver out of reach of children or other
untrained persons – Screwdrivers are dangerous in the
hands of untrained users.
5. Maintain cordless screwdriver – Check for misalignment
or binding of moving parts, breakage of parts, and
any other condition that may aect the screwdriver's
operation. If damaged, have the screwdriver serviced
before using. Many accidents are caused by poorly
maintained tools.
6. Use the screwdriver, accessories and screwdriver
bits etc. in accordance with these instructions, taking
into account the working conditions and the work to
be performed – Use of the screwdriver for operations
dierent from those intended could result in a hazardous
situation.
© 2018 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
Battery Tool Use and Care
1. Recharge only with the charger specied by the
manufacturer – A charger that is suitable for one type
of battery pack may create a risk of re when used with
another battery pack.
2. Charge internal battery at ambient temperatures
between 50ºF – 104ºF (10ºC – 40ºC).
3. Under abusive conditions, liquid may be ejected from
the battery; avoid contact. If contact accidentally
occurs, ush with water. If liquid contacts eyes,
additionally seek medical help – Liquid ejected from the
battery may cause irritation or burns.
Service
1. If your power tool requires service, contact an
authorized Snow Joe® + Sun Joe® dealer or call the
Snow Joe® + Sun Joe® customer service center at
1-866-SNOWJOE (1-866-766-9563). Only identical
replacement parts should be utilized for repairs. This will
ensure that the safety of the power tool is maintained.
2. If the battery charger cable is damaged, it must be
immediately replaced to avoid a hazard. Contact
the Snow Joe® + Sun Joe® customer service center at
1-866-SNOWJOE (1-866-766-9563) for assistance.
Safety Rules for Cordless
Screwdriver
1. Hold screwdriver by insulated gripping surfaces when
perfoming an operation where the screwdriver may
contact hidden wiring or its own cord – Contact with a
"live wire" will make exposed metal parts of the tool "live"
and shock the operator.
2. Use clamps or another practical way to secure and
support the work piece to a stable platform. Holding
the work by hand or against your body leaves it unstable
and may lead to loss of control.
3. Keep your hair, clothing, and gloves away from air
vents. Air vents often cover moving parts in which these
items can be caught.
4. Make sure approved eye protection is being worn and
properly adjusted and secured at all times the screwdriver
is being used. There is a possibility that small pieces of
metal could shear o from over-tightened screws while
using the tool.
5. Keep children at a safe distance while using the cordless
screwdriver. Distractions can cause inadvertent misuse
resulting in possible injury to children or to the user.
6. Use only screwdriver bits that are designed for use with
this screwdriver.
7. Do not plug the AC charger into an outlet where it can be
exposed to water. Do not lay the screwdriver in or near
water while it is plugged into the AC charger. Failure to
comply with this warning can result in severe electrical
shock or severe burns to anyone who touches the charger
or the screwdriver.
8. Use only the AC charger that came with the cordless
screwdriver.
9. Do not attempt to charge the screwdriver if the power
cord is broken or frayed. Always store the charger in a
clean dry location until it is needed.
10. Before use, carefully check the screwdriver to determine
whether it will operate and perform its intended function.
11. Check for misalignment or binding of moving parts,
breakage of parts, and any other condition that may aect
the screwdriver's operation. Do not use the tool if you nd
damaged or missing parts.
12. Do not use the screwdriver if forward + reverse selector
switch does not work.
13. Never attempt any repairs youself. It is recommended that
all repair or replacement for the tool shall be performed by
a qualied service technician.
14. Do not carry the screwdriver with your nger on the
forward + reverse selector switch.
15. Do not abuse battery charger cord.
16. Never carry the charger by its cord or pull the cord to
disconnect it from the socket.
17. Keep the cord away from heat, oil, and sharp edges.
18. DO NOT store or use the tool in locations where the
temperature may reach or exceed 105 ºF (40.5 ºC).
Dangerous storing locations include outdoor sheds or
metal buildings in the summer.
19. When not in use, store the screwdriver and charger in a
dry, locked or high place out of reach of children.
20. Keep handles and switches dry, clean and free from oil
and grease.
Battery + Charger
Safety Warnings
This manual contains important safety and operating
instructions for your battery and charger.
1. Before using the charger, thoroughly read all instructions
and cautionary markings on the screwdriver.
mWARNING! If the screwdriver housing is cracked or
damaged, do not insert the charger plug into the power tool,
or plug the charging adapter into the mains outlet. There is a
danger of electric shock or electrocution.
2. This charger is ONLY intended to charge this rechargeable
battery. Any other use poses a risk of re, electric shock
or electrocution.
3. Do not place any object on top of the charger or place
the charger on a soft surface that may result in excessive
internal heat. Keep the charger away from any heat
source.
4. To reduce the risk of damaging the electric plug and
cord, pull the plug, not the cord, when disconnecting the
charger from the electric outlet.
2
5. Make sure the battery charging cable is located in a safe
place so that it will not be stepped on, tripped over or
otherwise subjected to damage or stress.
6. An extension cord should not be used unless absolutely
necessary. Using an improper extension cord poses a risk
of re, electric shock or electrocution.
7. Do not operate the charger if it has received a sharp
blow or has become damaged in any way. Contact
the Snow Joe® + Sun Joe® customer service center at
1-866-SNOWJOE (1-866-766-9563) before continuing
use.
8. Do not disassemble the charger. If the charger requires
service or repair, contact an authorized Snow Joe® +
Sun Joe® dealer or call the Snow Joe® + Sun Joe®
customer service center at 1-866-SNOWJOE
(1-866-766-9563). Incorrect reassembly poses a risk of
electric shock, electrocution or re.
9. To reduce the risk of electric shock, unplug the charger
from the outlet before cleaning the tool.
10. Never attempt to connect two (2) chargers together.
11. The charger is designed to operate on standard
household electrical power (120 V). Do not attempt to use
it with any other voltage!
NOTE: The integrated battery is not fully charged out of
the carton. Read the safety instructions and then follow
the charging notes and procedures.
12. Let the tool charge initially for 5 hours.
mWARNING! Do not use the tool while it is conected to
the charger.
mWARNING! Fire Hazard. When disconnecting the
charger from the tool, be sure to unplug the charger from the
outlet rst, then disconnect the charger cord from the tool.
13. The longest life and best performance can be obtained if
the integrated battery is charged when the air temperature
is between 64.4ºF – 75.2ºF (18ºC – 24ºC). Do not charge
the battery pack when the air temperature falls below
50ºF (10ºC) or above 104ºF (40ºC). Following these safety
measures will prevent damage to the battery pack.
14. Do not incinerate the integrated battery even if it is
seriously damaged or completely worn out. The battery
can explode in a re.
3
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
Symbols SymbolsDescriptions Descriptions
READ THE OPERATOR'S
MANUAL(S) – Read, understand,
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
WARNING! Do not expose the unit
to rain or wet conditions. Keep dry.
WET CONDITIONS ALERT –
Do not expose to rain or use in
damp locations.
DISPOSAL – Waste produced by electrical machine items should not be
handled like normal household rubbish. Please recycle where recycle facilities
exist. Check with your local authority or retailer for recycling advice.
WEAR EYE PROTECTION –
For protection against injury, wear
safety goggles.
Indoor use only. Only use
battery charger indoors.
4
Know Your Cordless Screwdriver
456
PH1
PH2
PH3
PZ1
PZ2PZ3 H3 H4
Read the owner’s manual and safety instructions carefully before operating the cordless screwdriver. Compare the illustration
below to the cordless screwdriver in order to familiarize yourself with the location of the various controls and adjustments. Save
this manual for future reference.
1. Bit collet
2. Charging indicator light
3. Push button for battery indicator
4. Pivot release button
5. Bit storage
6. 50 mm Phillips bit (PH1)
7. 50 mm at-head bit (SL4)
8. LED light
9. Trigger
10. Direction of rotation selector
(forward/reverse/center lock)
11. Hand grip
12. Bit holder
(11 pcs of 25 mm bits)
13. Charge socket
14. Flexible bit extender
15. Charger plug
16. Battery charger
6 7
2
3
2
1
8
3 4
5
9
10
4
16
15
Technical Data
Charger Input ............................ 100/240 V AC, 50/60 Hz, 0.2 A
Charger Output ......................... 5.5 V DC 400 mA
Charging Time Max ................... 5 hours
Battery Voltage* ......................... 4 V D.C.
Battery Capacity ........................ 2.0 Ah
Battery Type .............................. Lithium-ion
Battery Run Time Max .............. 30 mins
No Load Speed ......................... 230 rpm
12
1314
Torque ..............................................35.4 in-lbs
Bit Size .............................................(25 mm) SL4, SL5, SL6,
PH1, PH2, PH3, PZ1, PZ2,
PZ3, H3, H4 and
(50 mm) SL4, PH1
Flexible Bit Extender Length ............11.8 in. (30 cm)
Chuck Size .......................................0.25 in. (6.3 mm)
LED Light ......................................... 0.45 W
Selector Settings .............................. Forward + reverse
Weight ..............................................0.8 lbs (0.38 kg)
11
*Initial no-load voltage, when fully charged, peaks at 4.2 volts; nominal voltage under typical load is 3.6 volts.
5
Unpacking
Carton Contents
• Cordless screwdriver
• 11 pcs of 25 mm driver bits (with bit holder)
• 50 mm Phillips bit
• 50 mm at-head bit
• Flexible bit extender
• Battery charger
• Manual with registration card
1. Carefully remove the cordless screwdriver and check to
see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe® + Sun Joe® customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new cordless
screwdriver. The packaging is made of recyclable
materials. Properly dispose of these materials in
accordance with local regulations.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
• When no further use is planned for an extended period of
time, disconnect the battery charger from the outlet and the
unit.
• Do not use the tool during the charging procedure.
Battery Charge Level Indicator
The screwdriver is equipped with a push button for checking
the charge level. Simply press the push button to read o the
battery charge level from the LEDs of the battery indicator
(Fig. 1):
• (Red, Yellow, Green) All 3 level monitoring LEDs are lit:
Battery is at full capacity.
• (Red & Yellow) 2 level monitoring LEDs are lit: Battery is
at 70% capacity and requires charging soon.
• (Red) 1 level monitoring LED is lit: Battery is at 30%
capacity and requires charging.
Fig. 1
Charging
indicator
Push button
for battery
indicator
light
Before Using
mWARNING! Before rst use, the battery requires at least
5 hours charge time to be fully charged. Recharge for 3-5
hours again before resuming operation.
NOTE: The charge level indicator LED light will illuminate red
when the charger is plugged in and is charging the screwdriver.
When the battery is fully charged, the charging process stops
and the charging indicator light will automatically turn OFF.
Charging Procedure
mWARNING! The battery charger supplied matches
the lithium-ion battery installed in the tool. Do not use other
battery chargers.
To reduce the risk of electric shock, do not allow water to ow
into the charger's AC/DC plug.
mWARNING! Continued and excessive overuse of the
ON/OFF trigger switch can permanently damage the lithiumiON battery.
The charging process starts as soon as the charger is plugged
into both the proper electrical outlet and the tool.
• During the charging procedure, the handle of the tool will
feel slightly warm to the touch. This is normal.
Lights Colors Light Indicators
Red, yellow, green Full power
Red & yellow 70% power
Red 30% power
Battery Charging
The length of service between each charging varies depending
on the type of work you are doing. The battery in this
screwdriver has been designed to provide maximum troublefree life. However, like all batteries, it will eventually wear out.
To obtain the longest possible battery life, we suggest the
following:
• Store and charge your screwdriver in a cool area.
Temperatures above or below normal room temperature
will shorten battery life.
• Never store the screwdriver with the battery in a
discharged condition. Recharge the unit immediately after
it is discharged.
• All batteries gradually lose their charge. The higher the
temperature is, the faster they lose their charge. If you
store your screwdriver for long periods of time without
using it, recharge the battery every 6 months. This will
extend battery life.
6
NOTE: The screwdriver has been shipped in a low charge
456
PH1
PH2
PH3
PZ1
PZ2PZ3 H3 H4
condition and should be fully charged before use.
1. Plug the charger adapter into an appropriate AC power
outlet. Connect the AC adapter charger plug into the
charging socket of the screwdriver (Fig. 2).
NOTE: The charge level indicator LED light will illuminate red
when the charger is plugged in and is charging the screwdriver.
Fig. 2
Charging
indicator
light
Charger
socket
Charger
plug
2. The battery will take approximately 3 hours to charge.
Charging may take up to 5 hours due to the level of charge
left in the battery and the ambient temperature.
NOTE: When the battery is fully charged, the charging process
stops and the charging indicator light will automatically turn
OFF.
Pivoting Head
The head of the tool can be pivoted for optimum versatility.
1. Press the pivot release button to rotate the tool head to
the inline position (Figs. 4 & 5).
2. Release the button.
Fig. 4
Fig. 5
Inline Position
Pivot release button
Assembly
• Before inserting the bit, make sure the forward + reverse
selector switch is in the center “LOCK” position to prevent
accidental starts that may result in injury (Fig. 3).
• When removing the bit from the tool, avoid contact with
skin and use proper protection gloves when grasping the
bit. Bits may be hot after prolonged use.
Fig. 3
Forward + reverse
selector switch
Center "LOCK"
position
mWARNING! Check to make sure tool handle is locked
after pressing pivot release button and changing screwdriver
positions.
Operation
Inserting + Removing Screwdriver Bits
1. Position the forward + reverse selector switch to the
center “LOCK” position (Fig. 3).
2. Select the driving bit best suited for the job and insert it
into the cavity in the bit collet (Figs. 6 & 7).
Fig. 6
25 mm bits (11 pcs)
50 mm Phillips PH1
50 mm at-head #4
7
Fig. 7
Collet
Bit
3. To remove the bit, pull it straight out.
4. For bit tips, use exible bit extender. Insert the exible bit
extender into the cavity in the bit collet (Fig 8).
NOTE: Only hex end bits will t in bit collet.
Fig. 8
Collet
Flexible bit extender
Selecting the Direction of Rotation
mWARNING! Be sure the trigger switch is released when
changing the position of the forward + reverse selector switch.
Always store the tool in the locked/o position.
NOTE: Always check the direction of the cordless screwdriver
rotation before use.
1. For driving fasteners, select forward rotation. Press the
forward selector switch from right to left at against the
cordless screwdriver (Fig. 10).
Fig. 10
Forward
rotation
switch
2. For removing fasteners, select reverse rotation. Press the
reverse selector switch in the opposite direction (button
pushed to the right) (Fig. 11).
5. Select the driving bit best suited for the job and insert it
into the bit extender collet (Fig. 9).
Fig. 9
Flexible bit extender
Bit extender collet
Bit
mWARNING! Do not use screwdriver as a pry bar in any
position.
mWARNING! To avoid screwdriver being turned on
accidentally, do not carry in your pocket.
Fig. 11
Reverse
rotation
switch
3. The center position locks the tool (Fig. 12).
Fig. 12
To lock
the tool
To lock
the tool
8
Starting + Stopping
456
PH1
PH2
PH3
PZ1
PZ2PZ3 H3 H4
Storage
mWARNING! Be sure the trigger switch is released when
changing the position of the forward + reverse selector switch.
Always store the tool in the locked/o position.
1. To start the cordless screwdriver, press the trigger switch
(Fig. 13).
Fig. 13
Trigger switch
2. Release the trigger switch to stop (Fig. 13).
LED Light
The cordless screwdriver is equipped with an LED light to
provide additional lighting for operation in low light conditions.
The LED light will turn on when the trigger switch is pressed
(Fig. 14). The light will go o when the trigger is released.
Bits Storage
1. 50 mm bits provided with the screwdriver can be placed in
the storage area located on both sides (Fig. 15).
Fig. 15
2. 25 mm bits provided with the screwdriver can be placed in
the bits holder (Fig. 16).
Fig. 16
Bit storage
Bit storage
Fig. 14
LED light
Bits holder
Cleaning + Maintenance
mWARNING! To avoid accidents, always disconnect the
tool and/or charger from the power supply before cleaning.
Use only mild soap and damp cloth to clean the tool. Never
let any liquid get inside the tool; never immerse any part of the
tool into liquid.
Ventilation openings and trigger switch must be kept clean
and free of foreign matter. Do not attempt to clean by inserting
pointed objects through opening.
mCAUTION! Certain cleaning agents and solvents
damage plastic parts. Some of these are: gasoline, carbon
tetrachloride, chlorinated cleaning solvents, ammonia and
household detergents that contain ammonia.
mWARNING! No user serviceable parts inside. Preventive
maintenance performed by unauthorized personnel may result
in misplacing of internal wires and components which could
cause serious hazard.
9
Battery Caution + Disposal
Disposal
Should your appliance need replacement after extended
use, do not dispose of it with the household refuse, but in an
environmentally safe way.
Waste produced by electrical machine items should
not be handled like normal household rubbish. Please
recycle where recycle facilities exist. Check with your
local authority or retailer for recycling advice.
Always dispose of your battery pack according to federal,
state, and local regulations. Contact a recycling agency in your
area for recycling locations.
Model + Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal axed to the housing or handle
of your cordless screwdriver. Copy these numbers into the
space provided below.
Record the following numbers from the housing or handle of your
new product:
P J 4 S D F L X
Model #:
Serial #:
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover
the terminals to prevent the battery pack from shorting, which
could cause a re or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead, or completely discharged. When burned, toxic fumes
and materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual
for specic information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc), or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium-Ion) batteries.
6. Do not dispose of batteries in re. The cell of the battery
may explode.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Service + Support
• Screwdriver service must be performed only by qualied
repair personnel. Service or maintenance performed by
unqualied personnel may result in a risk of injury.
• When servicing the screwdriver, use only identical
replacement parts. Follow instructions in the cleaning and
maintenance section of this manual. Use of unauthorized
parts or failure to follow maintenance instructions may
create a risk of shock or injury.
• If your Power Joe® PJ4SDFLX cordless screwdriver requires
service or maintenance, please call the Snow Joe® + Sun
Joe® customer service center at 1-866-SNOWJOE (1-866-
766-9563).
PJ4SDFLX-CHRG
Federal Communications Commission
(FCC)
mWARNING! Any changes or modications to this
unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the
equipment.
Class B device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
10
Troubleshooting
mWARNING! Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed by an authorized service center or a similarly qualied
specialist if you cannot solve the problem yourself!
Suspected malfunctions, disturbances or damages are often due to causes that the user can x themselves. Follow the below
troubleshooting guidelines when checking the unit. In most cases, the problem can be resolved quickly and the screwdriver can
be restored to proper working order.
Problem Possible Cause Solution
Tool will not charge.
a) Charger not plugged into
a working outlet.
b) Surrounding air temperature too hot or
too cold.
a) Plug charger into a working outlet.
b) Check to see if receptable is connected
to a light switch which turns power o
when you turn out the lights.
c) Move charger and tool to a surrounding
air temperature of above 40ºF (4.5ºC) or
below 105ºF (40.5ºC).
11
Accessories
mWARNING! ALWAYS use only authorized Snow Joe
replacement parts or accessories that are not intended for use with this cordless screwdriver. Contact Snow Joe® + Sun Joe® if
you are unsure whether it is safe to use a particular replacement part or accessory with your cordless screwdriver. The use of any
other attachment or accessory can be dangerous and could cause injury or mechanical damage.
®
+ Sun Joe® replacement parts and accessories. NEVER use
Accessories Item Model
1
Flexible Bit Extender PJ4SDFLX-EXT
2
456
PH1
PH2
PH3
PZ1
PZ2PZ3 H3 H4
11 pcs of 25 mm Driver Bits
(With Bit Holder)
PJ4SDFLX-BITS
3
Lithium-ion Battery Charger PJ4SDFLX-CHRG
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe® to provide notice of such
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer
service center at 1-866-SNOWJOE (1-866-766-9563).
12
NOTES
13
NOTES
14
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We
think it’s important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending
you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting,
sawing, mowing, washing and…?
PRODUCT REGISTRATION:
Snow Joe®, LLC (“Snow Joe® + Sun Joe®”) strongly encourages
you to register your purchase. You can register online at
snowjoe.com/ProductRegistration, or by printing and mailing
in a registration card available online from our website, or
calling our Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at help@snowjoe.com.
Failure to register your product purchase will not diminish your
warranty rights. However, registering your purchase will allow
Snow Joe® + Sun Joe® to better serve you with any of your
customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Snow Joe® + Sun Joe® to the owner
of this Machine (a “Machine” consists of a product powered by
a motor) for residential and personal household use only. This
Warranty does not apply to products used for commercial, rental
or re-sale purposes. Should ownership of this machine change
during the 2-year period, please update the Machine’s owner
information at snowjoe.com/ProductRegistration.
WHAT IS COVERED?
Snow Joe® + Sun Joe® warrants to the owner that if this Machine
fails within 2 years from the date of purchase due to a defect in
material or workmanship or as a result of normal wear and tear
from ordinary household use, Snow Joe® + Sun Joe® will send a
replacement part or product, as needed, free of charge and with
free shipping to the original purchaser.
If, in Snow Joe® + Sun Joe®’s sole discretion, the failed Machine
cannot be repaired with a part, Snow Joe® + Sun Joe® will elect to
either (A) send a new Machine at no charge and with free shipping
or (B) refund the full purchase price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to the Machines that have been used
commercially or in non-household applications. This Warranty
does not cover cosmetic changes that do not aect performance.
This Warranty is only valid if the Machine is used and maintained
in accordance with the instructions, warnings and safeguards
contained in the owner’s manual. Snow Joe® + Sun Joe® will not
be responsible for the cost of any unauthorized warranty repairs.
This warranty does not cover any cost or expense incurred by
the purchaser in providing substitute equipment or service during
reasonable periods of malfunction or non-use of this product
while waiting for a replacement part or unit under this warranty.
Wearing parts like belts, augers, chains and tines are not covered
under this warranty, and can be purchased at snowjoe.com or
by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are
covered in full for 90-days from the date of purchase.
Repair, replacement or refund of the purchase price are the
exclusive remedies of purchaser and the sole liability of Snow Joe®
+ Sun Joe® under this warranty. No employee or representative
of Snow Joe® + Sun Joe® is authorized to make any additional
warranty or any modication to this warranty which may be
binding upon Snow Joe® + Sun Joe®. Accordingly, purchaser
should not rely upon any additional statements made by any
employee or representative of Snow Joe® + Sun Joe®. In no event,
whether based on contract, indemnity, warranty, tort (including
negligence), strict liability or otherwise, shall Snow Joe® +
Sun Joe® be liable for any special, indirect, incidental, or
consequential damages, including, without limitation, loss of
prot or revenue.
Some states do not allow limits on warranties. In such states, the
above limitations may not apply to you.
Outside the USA, other warranties may apply.
15
snowjoe.com
Loading...