40-VOLT 8-INCH CORDLESS
POLE CHAIN SAW
Model iON8PS
A Division of Snow Joe®, LLC
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in serious injury or death.
mWARNING! This indicates a hazardous situation, which,
if not avoided, could result in serious injury or death.
mCAUTION! This indicates a hazardous situation, which,
if not avoided, could result in minor or moderate injury.
General Safety
m
WARNING! When using cordless yard tools, basic
safety precautions should always be followed to reduce the
risk of re, electric shock and personal injury, including the
following:
1. Keep guards in place – Protective guards should be
checked periodically to ensure they are properly tted and
in correct working order.
2. Keep work area clean and well-lit – Clear work area of
branches and limbs after each cutting session. Cluttered
areas invite accidents.
3. Do not use in dangerous environments – Do not use
power tools in damp or wet locations.
4. Do not use the pole chain saw in the rain.
5. Keep bystanders and children away – All bystanders,
including children and pets, should be kept a safe
distance away from the work area.
6. Do not force the tool – It will do the job eectively and
safely if it is used at the rate for which it was designed.
7. Use the right tool – Do not force the tool or any
attachment on the tool to do a job for which they were
not designed.
8. Wear proper apparel – Do not wear loose articles of
clothing or jewelry since such items may get caught
in moving parts. Use of heavy-duty rubber gloves,
substantial non-skid footware and close-tting clothing is
recommended when working outdoors with power tools.
9. Wear protective hair coverings to contain long hair.
Form No. SJ-iON8PS-880E-M
OPERATOR’S MANUAL
10. Always wear safety glasses and ear defenders to
provide eye and ear protection – Everyday eyeglasses
only have impact resistant lenses and do not provide the
same protection as safety glasses.
11. Wear face or dust masks – If the cutting operation is
dusty, the use of a face or dust mask specially designed
to lter out miscoscopic particles is recommended.
12. Do not overreach – Keep proper footing and balance
at all times.
13. Maintain tools with care – Keep tools sharp and clean
for best and safest performance. Follow instructions for
lubricating and changing accessories.
14. Disconnect tool – Turn o the power switch and remove
the battery when it is not in use, before servicing,
when transporting or when changing the chain or other
accessories.
15. Reduce the risk of unintentional starting – Make sure
the safety switch and the trigger switch are in the OFF
position before inserting the battery in the unit. Do not
carry the pole chain saw with the safety switch and the
trigger switch engaged.
16. Use recommended accessories – Consult the owner’s
manual for recommended accessories. The use of
improper accessories may cause risk of injury.
17. Check for damaged parts – Before each use, repair or
replace any guard or part that is damaged. In addition,
check for alignment of moving parts, binding of moving
parts, breakage of parts and any other conditions that
may aect the tool's operation.
18. Never leave tool unattended while it is running – Turn
the power OFF by removing the battery from the unit.
Do not leave the saw until the cutting bar comes to a
complete stop.
19. Avoid unintentional starting – Do not carry the pole
chain saw with your nger on the switch.
20. Do not grasp the exposed cutting blade or cutting
edges when picking up or holding the saw – Be sure to
encase the cutting bar in its protective sheath when not
in use.
21. Stay alert – Watch what you are doing. Use common
sense. Do not operate the pole chain saw when you
are tired.
22. Store idle tool indoors – When not in use, appliances
should be stored indoors in a dry and high or locked-up
place out of the reach of children.
© 2014 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
mWARNING! Some dust and debris created by the
use of the tool could contain chemicals known to the State
of California to cause cancer and birth defects or other
reproductive harm. Some examples of these chemicals are:
• Chemicals in fertilizers
• Compounds in insecticides, herbicides and pesticides
• Arsenic and chromium from chemically treated lumber
Your risk from exposure to these chemicals varies, and
depends on how often you do this type of work. To reduce
your exposure, work in a well-ventilated area and with
approved safety equipment, such as dust masks that are
specially designed to lter out microscopic particles.
mWARNING! California Proposition 65:
This product contains chemicals known to the State
of California to cause cancer, birth defects or other
reproductive harm.
Specic Safety Rules For
Pole Chain Saws
mWARNING! SHOCK HAZARD! – To protect yourself
from electrocution, do not operate the pole chain saw within
50 ft (15 m) of overhead wires. Failure to follow this instruction
could result in severe personal injury.
mWARNING! Read all safety warnings and all
instructions. Failure to follow the warnings and instructions
may result in electric shock, re and/or serious injury.
Save all warnings and instructions for future reference.
The term “power tool” in the warnings refers to your
battery-operated (cordless) power tool.
Before using
1. Study this manual thoroughly.
2. Familiarize yourself with the operation of the pole chain
saw and learn to use it properly.
3. Never permit others (especially children) who have not
read the manual to use the machine.
4. If the unit must be given to other people, give them
this manual.
5. Never remove the labels or security elements.
6. Do not use the pole chain saw if the trigger on/o switch
does not work properly. If necessary, contact your dealer
for any repair.
7. Never expose the pole chain saw to rain or moisture.
Never allow water or other liquids to enter the machine.
8. Check the oil level before each use of the pole chain saw.
Never use the pole chain saw without oil in the tank or
when the amount of oil is low.
9. Check the condition of the chain guide, chain, fasteners
and safety switch before each use. Replace excessively
worn or missing parts.
10. Do not start the pole chain saw if the chain/sprocket end
cover is not installed.
11. Do not cut near other electrical machines.
12. Do not operate the pole chain saw in an environment with
ammable materials such as liquids, gases or dust. The
sparks generated by the operation of the machine can
cause an explosion.
13. Do not start cutting until the work area is cleared and
cleaned. Keep the work area clean and tidy to reduce the
risk of an accident.
14. For the rst use, it is recommended that the user be
accompanied by an experienced person.
When using
1. Use the pole chain saw only in daylight or good
articial light.
2. The use of power equipment can be regulated. Remember
to comply with legal regulations which may dier from one
location to another.
3. Do not use the pole chain saw if you are tired or ill. Also
avoid use if you have consumed alcohol or taken drugs.
A moment of inattention can result in serious injury.
4. When using, keep your hair away from the machine.
Never wear loose clothing or accessories such as
neckties, cords, scarves or jewelry that could get caught
in the machine or in the cutting system.
5. Wear close-tting clothing to help protect you from cuts.
Always wear long pants, sturdy non-slip shoes and
protective equipment such as gloves, goggles, a helmet
with a visor and an acoustic shield.
6. Do not allow anyone to remain in the range of the pole
chain saw during use. Keep people, children and animals
away from the work area. If conducting group work, keep
sucient distance between people.
7. Make sure that the handles are clean and dry. When the
pole chain saw is running, always rmly grip the front
handle with your left hand and the rear handle with your
right hand.
8. Always maintain a stable, balanced and rm stance during
operation. Do not work on slippery or unstable ground.
9. Firmly hold the pole chain saw with both hands. Put
yourself in a position that allows you to withstand the
forces applied by a backlash. Never let go of the machine.
10. Always start sawing with the moving chain running.
11. Do not saw with the tip of the saw guide bar.
12. During cutting, some tension on the wood may be
released suddenly and cause springbacks or hazardous
releases.
13. Never use the pole chain saw above shoulder height when
cutting.
2
14. Never operate a damaged machine.
15. Do not overload the machine.
mWARNING! To reduce the time of exposure to vibration
and noise, it is preferable to use the machine with frequent
breaks and limit the duration of continuous work.
mWARNING! The vibration level during actual use of the
tool can dier depending upon how the tool is used.
After using
1. Always remove the battery from the tool before performing
any checks or maintenance.
2. When carrying the tool, make sure the battery has
been removed from its housing and the guide bar has
completely stopped. Hold the tool by the front handle with
the guide bar (encased in its protective sheath) turned
away from you.
3. Always follow the instructions provided for maintenance.
After each use, check the operation of safety devices,
setting, tension and condition of parts. Replace worn or
damaged parts.
4. Repairs to this cordless pole chain saw should be
performed only by qualied personnel. For safety reasons,
use only original spare parts approved by Snow Joe
Sun Joe
5. Keep the pole chain saw clean and dry. Store it away from
direct sunlight and out of the reach of children.
6. Keep this manual and consult it whenever you use the
machine.
®
.
Kickback
mWARNING! Kickback may occur when the nose or tip of
the guide bar touches an object, or when the wood closes in
and pinches the saw chain in the cut.
AVOID CONTACTING THE GUIDE BAR TIP WITH ANY
OBJECT. In some cases, when the tip makes contact with an
object, it may cause a fast reverse reaction, kicking the guide
bar up and back towards the operator. Pinching the saw chain
along the top of the guide bar may also push the guide bar
rapidly back towards the operator. Either of these reactions
may cause you to lose control of the cordless pole chain saw,
which could result in serious personal injury.
• Kickback safety devices on this cordless pole chain saw
include a skip chain and a low kickback guide bar. These
will reduce, but not entirely prevent, kickbacks. Follow the
necessary precautions indicated in this operator's manual
to avoid kickbacks.
• Always use two hands when operating the pole chain saw,
one hand gripping the trigger and the other hand gripping
the pole. Use a rm grip. Thumbs and ngers must wrap
around the trigger and the pole.
®
+
• Keep all guards in place on the pole chain saw. Make sure
they are in proper working order.
• Do not overreach or extend arms above shoulder height.
• Keep solid footing and balance at all times.
• Never try cutting through two branches at the same time.
Only cut one at a time.
• Do not bury the guide bar nose or try to cut by boring the
guide bar nose into the wood.
• Watch for shifting of wood or other forces that may pinch
the chain.
• Use extreme caution when re-entering a previous cut.
• Use the low-kickback chain and guide bar supplied with
this pole chain saw. Only use genuine Snow Joe
Sun Joe
with this pole chain saw.
• Never use a dull or loose chain. Keep the chain sharp with
proper tension.
®
replacement parts designed specically for use
®
+
Pole Chain Saw Trimming Precautions
• Never stand directly under the limb you are trimming.
Always position yourself outside the path of falling debris.
• Never stand on a ladder or other type of unstable support
while using the pole chain saw.
• Keep all handles and grip surfaces clean, dry, and free
from oil and grease.
• Always use both hands to operate the pole chain saw.
Keep a rm, steady pressure on the pole chain saw while
cutting, but do not try to cut limbs larger in diameter than
the length of the guide bar.
• Keep other people and pets away from the cutting end of
the pole chain saw and at a safe distance away from the
work area.
• Do not use the pole chain saw near cable, electric power
or telephone lines. Maintain a minimum clearance of
50 ft (15 m) from all power lines.
3
Battery & Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery pack can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the chain saw and cause it to
malfunction, which can lead to serious personal injury.
mCAUTION! To reduce the risk of injury, charge the
EcoSharp
designated lithium-ion charger, the iCHRG40. Other types of
chargers present risk of re, personal injury and damage. Do
not wire a battery pack to a power supply plug or car cigarette
lighter. Such misuse will permanently disable or damage the
battery pack.
• Avoid dangerous environments – Do not charge the
• Charge in a well-ventilated area – Do not block the
NOTE: The safe temperature range for the battery is -4°F
• Maintain charger cord – When unplugging the charger, pull
• Do not use an extension cord unless it is absolutely
®
iBAT40 lithium-ion battery pack only in its
battery pack in rain, snow or in damp or wet locations.
Do not use the battery pack or charger in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a re.
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery pack. Vented gases may explode.
(-20°C) to 113°F (45°C). Do not charge the battery outside
in freezing weather; charge it at room temperature.
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Charger iCHRG40 is rated for 120 volt AC only – The
charger must be plugged into an appropriate receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery
charger or battery pack manufacturer may result in risk of
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning
or maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock
hazards.
• Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage. Toxic
fumes and materials are created when battery packs are
burned.
• Do not crush, drop or damage battery packs – Do not
use the battery pack or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the battery or charger are damaged,
please contact an authorized Snow Joe
or call the Snow Joe
at 1-866-SNOWJOE (1-866-766-9563).
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth.
If a damaged battery pack leaks battery chemicals, use
rubber or neoprene gloves to safely dispose of it. If skin
is exposed to battery uids, wash the aected area with
soap and water and rinse with vinegar. If eyes are exposed
to battery chemicals, immediately ush with water for 20
minutes and seek medical attention. Remove and dispose
of contaminated clothing.
• Do not short circuit – A battery pack will short circuit if
a metal object makes a connection between the positive
and negative contacts on the battery pack. Do not place a
battery pack near anything that may cause a short circuit,
such as paper clips, coins, keys, screws, nails and other
metallic objects. A short-circuited battery pack poses a risk
of re and severe personal injury.
• Store your battery pack and charger in a cool, dry
place – Do not store the battery pack or charger where
temperatures may exceed 104ºF (40ºC), such as in direct
sunlight or inside a vehicle or metal building during the
summer.
®
+ Sun Joe® customer service center
®
+ Sun Joe® dealer
4
Information about the battery
1. The battery pack supplied with your cordless pole chain
saw is only partially charged. The battery pack has to be
charged completely before you use the tool for the rst
time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 59°F
(15°C) and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging
process. The battery pack must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your cordless pole
chain saw, and therefore pose a safety risk.
5. Do not throw battery packs into an open re as this poses
a risk of explosion.
6. Do not ignite the battery pack or expose it to re.
7. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most
common cause of exhaustive discharge is lengthy storage
or non-use of partially discharged batteries. Stop working
as soon as the performance of the battery falls noticeably
or the electronic protection system triggers. Place the
battery pack in storage only after it has been fully charged.
8. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not
apparent externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
10. If the battery pack suers overloading and overheating,
the integrated protective cuto will switch o the
equipment for safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more
if the protective cut-o has been activated. This may
damage the battery pack.
11. Use only original battery packs. The use of other batteries
poses a re risk and may result in injuries or an explosion.
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger
to a power supply with the voltage marked on the rating
plate. Never connect it to a dierent mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualied technician at an authorized Snow Joe
Sun Joe
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery pack
has already suered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 50°F (10°C) will
cause chemical damage to the cells and may cause a re.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suered dangerous damage.
11. Do not use batteries that have suered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing,
cracking, etc.)
12. Never fully discharge the battery pack (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery pack will lead to premature aging
of the battery cells.
®
dealer or call the Snow Joe® + Sun Joe®
®
+
5
Protection from environmental infuences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and ammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 50-104°F
(10-40°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 104°F (40°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 50-104°F
(10-40°C). Store your lithium-ion battery pack in a cool,
dry place at a temperature of 50-68°F (10-20°C). Protect
the battery pack, charger and cordless tool from humidity
and direct sunlight. Only place fully charged batteries in
storage (charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery
packs that were stored below 32°F (0°C) for more than 60
minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
6
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all
instructions on the machine before attempting to assemble and operate.
Symbols SymbolsDescriptions Descriptions
READ THE OPERATOR'S
MANUAL(S) – Read,
understand and follow all
instructions in the user
manual(s) before attempting to
assemble and operate.
Keep bystanders and children
a safe distance away.
50 ft
(15 m)
SAFETY ALERT – Indicates
a precaution, a warning or
a danger.
Wear personal protective
equipment, including
close-tting clothing.
Wear protective gloves and
non-slip footwear when
using the machine and
handling debris.
WARNING! SHOCK HAZARD –
Keep at least 50 ft (15 m)
away from power lines.
Do not overreach. Keep
proper footing and
balance at all times.
WARNING! Do not expose the
unit to rain or wet conditions.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders
and safety goggles.
DANGER! ROTATING
BLADES – Keep hands and
feet away from openings while
the saw is running.
CAUTION! Avoid contacting
the guide bar tip with any
object. Tip contact may
cause the guide bar to
move suddenly upward and
backwards, which may cause
serious injury to the user.
The rotating part will
continuously run for several
seconds after you turn o the
machine.
Double Insulation.
Correct direction of cutting teeth.
Indoor use only. Only use
battery charger indoors.
7
Know Your Cordless Pole Chain Saw
Read the owner’s manual and safety instructions carefully before operating the cordless pole chain saw. Compare the illustration
below to the pole chain saw in order to familiarize yourself with the location of the various controls and adjustments. Save this
manual for future reference.
1
2
34
g
i
t
h
t
e
n
e
s
a
e
l
r
e
5
6
9
17
15
14
16
18
19
20
13
12
11
10
30º
0º
This picture is from
the opposite side of
this illustration
7 8
21
22
1. 8 in. (203 mm) Oregon guide bar
2. 8 in. (203 mm) Oregon chain
3. Oil tank cap
4. Ring nut
5. Chain tension adjustment knob
6. Chain/sprocket end cover
7. Oil level indicator window
8. Multi-angle head adjustment dial
9. Cutting bar sheath
10. Cam-lock nut
11. Cam-lock
12. Telescopic pole
13. Front handle foam grip
14. Safety lock switch
15. Rear handle
16. Trigger switch
Technical Data
Battery Voltage* 40 V D.C.
Battery Capacity 4.0 Ah
Charging Time 2.5 – 3 hours (for full charge)
Battery Run Time 25 – 40 min
No Load Speed 1,800 rpm
Bar Chain Length 8 in. (203 mm)
Cutting Thickness (max) 7.1 in. (180 mm)
17. Battery compartment
18. Push button for battery indicator
19. Battery indicator
20. Push lock button
®
21. EcoSharp
22. EcoSharp
lithium-ion battery (iBAT40)
®
battery charger (iCHRG40)
Multi-Angle Head 0º or 30º
Telescopic Shaft 6.2 ft to 9.8 ft
(1.9 m to 3 m)
Overhead Reach 15 ft (4.6 m)
Oil Tank Capacity 1.7 oz (50 ml)
Weight (pole chain saw alone) 8.2 lbs (3.7 kg)
Weight (pole chain saw with battery installed) 10.8 lbs (4.9 kg)
*Initial no-load voltage, when fully charged, peaks at 40 volts; nominal voltage under typical load is 36 volts.
8
Unpacking
Carton Contents
• Cordless pole chain saw
®
• 40 V EcoSharp
• EcoSharp
• 8 in. (203 mm) Oregon chain
• 8 in. (203 mm) Oregon bar
• Cutting bar sheath
• Manual and registration card
1. Carefully remove the cordless pole chain saw and check
to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new cordless pole
chain saw. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations.
IMPORTANT! The equipment and packaging material are not
toys. Do not let children play with plastic bags, foils or small
parts. These items can be swallowed and pose a suocation
risk!
battery
®
battery charger
®
+ Sun Joe® customer service center at
Installing/Replacing the Guide Bar
and Chain
mWARNING! Always wear heavy-duty gloves when
handling the bar and chain. Mount the bar and chain very
carefully so as not to impair the safety and eciency of the
machine. If in doubt, contact an authorized Snow Joe
Sun Joe
®
dealer or call the Snow Joe® + Sun Joe® customer
®
+
service center at 1-866-SNOWJOE (1-866-766-9563).
mWARNING! When installing/replacing the guide bar and
chain, use only identical replacement parts. Make sure the
battery is not inserted in its housing.
1. Unscrew the chain tension adjustment knob and remove
the chain/sprocket end cover to expose the sprocket and
access the area where the guide bar needs to be tted
(Figs. 1 & 2).
Fig. 1
t
i
g
h
t
e
n
Assembly
CAUTION! Do not install the battery before fully
m
assembling the unit.
mWARNING! Mount the components very carefully so
as not to impair the safety and eciency of the machine. If in
doubt, contact your dealer.
mWARNING! Unpacking and assembly should be
completed on a at and stable surface, with adequate space
for moving the machine and its packaging.
For safety and transportation reasons, the lithium-ion battery
is packed separately from the machine and is partially
charged. Charge the battery before using the tool following the
instructions in the “Charging the battery” section.
Fig. 2
30º
0º
Chain/sprocket
end cover
Chain tension adjustment knob
Sprocket
t
i
g
h
t
e
n
e
s
a
e
l
e
r
9
2. Remove the guide bar and chain from the mounting
surface (Fig. 3).
Fig. 3
30º
0º
Chain
Guide bar
3. Remove the old chain from the bar.
4. The big gear that controls the chain tension comes
pre-installed on the original guide bar, when replacing the
guide bar, remove it o the old guide bar and reinstall it on
the new guide bar (Fig. 4).
Fig. 4
Big gear
6. Starting at the tip, mount the chain drive links into the
bar groove, leaving a loop at the back of the bar. The
chain will loosely t until it is placed on the sprocket.
(Figs. 6 & 7)
NOTE: Make certain of the direction of the chain
If the chain is mounted backwards, the saw will vibrate
abnormally and will not cut.
Fig. 6
Fig. 7
.
Guide bar
5. Lay out the new saw chain in a loop and straighten any
kinks. THE SHARP SIDE OF THE TEETH MUST FACE
AWAY FROM YOU IN THE DIRECTION OF THE CHAIN
ROTATION INDICATED ON THE GUIDE BAR
. If
the teeth face backwards, turn the loop over (Fig. 5).
Fig. 5
Sharp cutting edge
Chain drive link
Chain rotation
Loop
7. Hold the chain in position on the bar and place the loop
around the sprocket. Fit the bar ush against the mounting
surface so that the bar stud is in the long slot of the bar
and the adjusting pin is in the chain tension pin hole
(Fig. 8)
Fig. 8
Sprocket
Bar stud
Chain tension pin hole
(with chain adjusting pin)
10
8. Fit the chain/sprocket end cover back on by inserting the
t
i
g
h
t
e
n
r
e
l
e
a
s
e
rear tab rst into the rear tab slot, then screw the chain
tension adjustment knob without tightening it (Fig. 9).
Fig. 9
Rear tab
t
i
g
h
t
e
n
e
s
a
e
l
r
e
Chain tension
Chain/sprocket end cover
9. Turn the ring nut clockwise until you nd the right chain
tension, then tighten the chain tension adjustment knob
securely (Fig. 10).
NOTE: The chain is correctly tensioned when there is no
sag on the underside of the guide bar; the chain is snug,
but can be rotated by hand without binding. For more
information on chain tensioning, see the maintenance
section beginning on pg. 17.
adjustment
knob
Fig. 11
Preparing To Work
Chain Lubricant
mCAUTION!
• Before starting the saw, remove the oil tank cap and
add bar and chain oil to the top of the oil level window
(Fig. 12). One minute of use will consume approximately
0.15 oz (5 ml) of oil. Rell when the oil level drops to 1/4
of a tank.
NOTE: Your cordless pole chain saw is equipped with an
automatic oil pump for bar and chain oiling. You must add
bar and chain oil or your pole chain saw will not function
properly. Failure to timely rell the oil tank will cause
damage to the bar and chain.
Fig. 12
Oil tank cap
Fig. 10
Ring nut
t
i
g
h
t
e
n
e
s
a
e
l
r
e
Chain tension
adjustment knob
NOTE: If the chain is too tight, it will not rotate. Loosen
the chain tension adjustment knob slightly and turn the
ring nut 1/4 turn counterclockwise. Lift the tip of the guide
bar up and retighten the chain tension adjustment knob.
Ensure that the chain can be rotated by hand without
binding (Fig. 11).
NOTE: A new chain tends to stretch; check the chain
tension frequently, and adjust tension as required.
Oil level window
Minimum level mark
• Starting, stopping and restarting the motor repeatedly
within a few seconds can generate a great deal of heat
and damage the motor. To protect the life of your cordless
pole chain saw, always wait at least ve seconds after
stopping before restarting the saw.
NOTE: It is normal for oil to seep from the saw when not in
use. To prevent seepage, empty the oil tank after each use.
When storing the unit for a long period of time (3 months or
longer), be sure the chain is lightly lubricated; this will prevent
rust on the chain and bar sprocket.
11
mWARNING! Be certain that the chain is not in contact
with any object when you start the motor.
mWARNING! Keep hands away from the chain. Keep
hands on the handles. Do not overreach.
A good, rm grip on the tool using both hands will help you
maintain control. When using the pole chain saw, place one
hand on the front handle foam grip and the other hand on the
rear handle with your thumbs and ngers encircling the pole
and handle. A rm grip combined with proper positioning of the
handle against your body will help you maintain control of the
saw. Do not let go of the pole chain saw while it is in operation.
mWARNING! Do not operate the pole chain saw in a
tree, on a ladder or on a scaold. Using the tool under such
circumstances is extremely dangerous.
mCAUTION! The chain will continue to run for several
seconds after turning o the tool.
Do not use the pole chain saw under wet conditions. Use
extreme caution when cutting small brush, saplings or limbs
under tension because slender and tense material may catch
the saw and be whipped toward you, pull you o balance or
spring back.
Do not use the pole chain saw to cut vines and/or small
underbrush.
Fig. 13
KICKBACK
DANGER ZONE
t
i
g
h
t
e
n
e
s
a
e
l
r
e
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery
pack is completely closed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking
the charge level. Simply press the push button to read o the
battery charge level from the LEDs of the battery indicator:
• All 3 level monitoring LEDs are lit: Battery charge level
is high.
• 2 level monitoring LEDs are lit: Battery charge level is
decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is at. Stop work
IMMEDIATELY and charge the battery. Otherwise the
battery’s service life will be greatly shortened.
mWARNING! Do not let familiarity with this type of tool
prevent you from taking all necessary precautions. Remember
that a careless fraction of a second is sucient to inict
serious injury.
mWARNING! Do not cut trees near electrical wires.
mWARNING! Kickback may occur when the moving
chain contacts an object at the upper portion of the tip of
the guide bar or when the wood closes in and pinches the
chain saw in the cut (Fig. 13). Contact at the upper portion
of the tip of the guide bar can cause the chain to dig into
the object and stop the chain for an instant. The result is a
lightning-fast reverse reaction, which kicks the guide bar up
and back toward the operator. If the chain saw is pinched
along the top of the guide bar, the guide bar can be driven
rapidly back toward the operator. Either of these reactions
can cause loss of saw control, which can throw the operator
o balance and result in serious injury. Do not rely exclusively
upon the safety devices built into the saw. As a user, you
should take several precautions to keep your cutting jobs free
from accident or injury.
Light IndicatorsLights
Charge level button
The battery is at 30% capacity
and requires charging
The battery is at 60% capacity
and requires charging soon
The battery is at full capacity
NOTE: If the charge level button does not appear to be
working, place the battery pack on the charger and charge as
needed.
Immediately after using the battery pack, the charge level
button may display a lower charge than it will if checked a few
minutes later. The battery cells “recover” some of their charge
after resting.
Charger Operation
WARNING! Charge only EcoSharp
m
battery packs in compatible EcoSharp
battery chargers. Other types of batteries may cause personal
injury and damage.
®
iBAT40 lithium-ion
®
iCHRG40 lithium-ion
12
To reduce the risk of electric shock, do not allow water to ow
into the charger.
When to Charge the EcoSharp® iBAT40
Lithium-Ion Battery
NOTE: The EcoSharp® iBAT40 lithium-ion battery packs do
not develop a "memory" when charged after only a partial
discharge. Therefore, it is not necessary to run down the
battery pack before placing it into the charger.
• Use the battery charge indicator lights to determine when
to charge your EcoSharp
®
iBAT40 lithium-ion battery pack.
• You can "top-o" your battery pack's charge before starting
a big job or after a long day of use.
Charging the Battery
1. Pull the push lock button on the battery to pull the battery
pack up and out of the equipment (Fig. 14).
Fig. 14
3. Place the battery pack into the charger by sliding the
pack as shown to lock it into position. When you insert
the battery into the charger, the bottom red light will
illuminate to indicate that the battery is charging (Fig. 16).
4. When the bottom light turns green, the battery is fully
charged (Fig. 16).
Fig. 16
Push lock
button
2. Check that the mains voltage is the same as that marked
on the rating plate of the battery charger. Then, insert the
charger's plug into the electrical wall outlet. When you
plug in the charger, the top green light will illuminate and
stay green (Fig. 15).
Fig. 15
green
Power on
green
green
Charging
green
red
Fully charged
NOTE: If the top light remains green while the bottom light
alternately ashes red and green, this indicates a temperature
abnormality (i.e. that the battery pack is either too hot or too
cold). If there is only a red blinking light, this indicates that
something is wrong with the battery. Contact Snow Joe
Sun Joe
®
customer service at 1-866-SNOWJOE
®
+
(1-866-766-9563).
Green
Flashing red/green
Temperature abnormal
Flashing red only
Something is wrong
5. A fully discharged pack with an internal temperature
in the normal range will fully charge in 2.5 to 3 hours
(between 32ºF/0ºC and 113ºF/45ºC). Heavily cycled
battery packs may take longer to charge completely.
6. If the charging light indicator alternately blinks red and
green or the light indicator does not come on at all,
check that the battery pack is fully seated into the bay.
Remove the pack and reinsert. If the problem persists,
contact an authorized Snow Joe
call the Snow Joe
®
+ Sun Joe® customer service center at
®
+ Sun Joe® dealer or
1-866-SNOWJOE (1-866-766-9563) for assistance.
7. When charging is complete, remove the battery from the
charger by pulling the push lock button and sliding the
battery backward to unlock it from the charger (Fig. 17).
13
Fig. 17
Push lock button
2. Take o the bar sheath.
3. Make sure the guide bar is not touching the ground or any
other object.
4. Hold the pole chain saw rmly with both hands.
5. To turn the tool ON, push and hold the safety lock switch
on the top of the handle grip with your thumb and then
squeeze the trigger switch with your ngers. Once the
tool is running, you can release the safety lock switch and
proceed with operation (Fig. 19).
NOTE: Do not press the trigger switch until you are ready
to make a cut.
8. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when
you notice a drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the battery.
Charging a Hot or Cold Battery Pack
A red and green ashing indicator light on the charger indicates
that the battery pack temperature is outside the charging
range. Once the pack is within the acceptable range, normal
charging will take place and the red light will be continuous.
Hot or cold battery packs may take longer to charge.
Lithium-Ion Charging Status
Battery Pack
Temperature
Too hot Flashing Not charging
Normal range Continuous Normal charging
Too cold Flashing Not charging
Red Charger
Indicator Light
Charging
Status
Operation
Fig. 19
Safety lock switch
Trigger switch
6. To turn the tool OFF, release the trigger switch.
7. Lift the push lock button and pull out the battery (Fig. 14).
Adjusting the Telescoping Pole
1. Turn o the trigger switch.
2. Unclip the cam-lock to release the pole (Fig. 20).
Fig. 20
Starting the Machine
1. Insert the battery in its housing (Fig. 18).
Fig. 18
Battery
Cam-lock
3. Extend the pole to the desired length (Fig. 21).
NOTE: Push poles toward each other to shorten the pole
or pull them away from each other to lengthen the pole.
Only extend the pole to the minimum length required to
reach the limb to be cut.
14
Fig. 21
Telescopic pole
4. Lock the pole in position by closing the cam-lock (Fig. 22),
and ensure that the pole is secure. If the pole telescopes
when the cam-lock is closed, the nut may need tightening.
Adjusting the Multi-Angle Head
The pole chain saw head can be rotated for dierent
cutting angles: 0º or 30º.
1. Turn o the switch.
2. Press the multi-angle head adjustment button to loosen
the head (Fig. 24).
Fig. 24
Fig. 22
Cam-lock
mWARNING! Failure to lock the telescopic pole cam-lock
as directed could result in personal injury.
Tightening the Bolt
The retaining bolt may need tightening to secure the telescopic
pole in place.
1. Unclip the cam-lock. Using a hex key wrench, tighten the
cam-lock nut, then close the cam-lock. Ensure that the
pole is secure. The wrench may be required to loosen the
cam-lock nut if you need to adjust the pole to a dierent
height (Fig. 23).
Fig. 23
Multi-angle head adjustment button
3. Adjust the head to the desired position (Fig. 25).
Fig. 25
0º
30º
Cutting Tips
Proper Cutting Stance
• Balance your weight with both feet on solid ground.
• Your body should always be to the left of the chain line.
• The most typical cutting application is to position the
unit at an angle of 60° or less depending on the specic
situation (Fig. 26). As the angle of the pole chain saw shaft
to the ground increases, the diculty of making the rst
cut (from the underside of limb) increases.
Cam-lock nut
Hex key wrench
15
Fig. 26
Load
Second Cut
First Cut
1/3 Diameter
60º MAXIMUM
Basic Cutting Procedure
This unit is designed for trimming small branches and limbs
up to 7.1 in. (180 mm) in diameter depending on the wood
type. Practice cutting a few small limbs using the following
technique to get the “feel” of using the saw before you begin a
major sawing operation.
• Take the proper stance in front of the tree with the
saw OFF (Fig. 26).
• Squeeze the trigger and let the chain accelerate to full
speed before entering the cut.
• Keep the saw running the entire time you are cutting;
maintain a steady speed.
• Allow the chain to cut for you; exert only light downward
pressure. If you force the cut, damage to the bar, chain or
unit can result.
• PUSH and PULL – This reaction force is always opposite
to the direction the chain is moving when it is in contact
with the wood. Thus, the operator must be ready to
control the PULL when cutting on the bottom edge of the
bar, and PUSH when cutting along the top edge.
• Do not put pressure on the saw at the end of the cut.
Pruning
Pruning is the process of trimming limbs from a live tree.
• Remove long branches in several stages.
• Cut lower branches rst to allow the top branches more
room to fall.
• When pruning trees, it is important not to make the
nishing cut next to the main limb or trunk until you have
cut o the farthest lying limb. This will reduce the weight
and prevent stripping the bark from the main member.
• Under cut the branch 1/3 through for your rst cut.
Your second cut should over cut to drop the branch o
(Fig. 27). Be prepared to balance the weight of the pole
chain saw when the limb falls.
Finishing Cut
Fig. 27
• Now make your nishing cut from the topside of the
branch smoothly and neatly against the main member so
the bark will grow back to seal the wound.
• Release the trigger ON/OFF switch as soon as the cut is
completed. Failure to follow proper cutting procedures will
result in the bar and chain binding and becoming pinched
or trapped in the limb.
Limbing
Limbing is the process of removing branches from a fallen tree.
• You should cut limbs one at a time. Remove the cut limbs
from the work area often to help keep the work area clean
and safe.
• Cut branches under tension from the bottom up to avoid
binding the pole chain saw.
• Keep the tree between you and the pole chain saw while
limbing. Cut from the side of the tree opposite the branch
you are cutting.
If the Saw Becomes Pinched or Trapped
1. Wait for the blade to stop, wait ve minutes for the saw to
cool, remove the battery and wear gloves to protect your
hands from the chain teeth.
2. If you can reach the limb from the ground, lift the limb
while holding the saw. This should release the “pinch” and
free the saw.
3. If the saw is still trapped, call a professional for
assistance.
Minimize Kickback
Kickback may occur when the moving chain contacts an
object at the upper portion of the tip of the guide bar or when
the wood closes in and pinches the pole chain saw in the
cut. Contact at the upper portion of the tip of the guide bar
can cause the chain to dig into the object and stop the chain
for an instant. The result is a lightning-fast reverse reaction,
which kicks the guide bar up and back toward the operator. If
the pole chain saw is pinched along the top of the guide bar,
the guide bar can be driven rapidly back toward the operator.
Either of these reactions can cause loss of saw control, which
16
can result in serious injury. Do not rely exclusively upon the
safety devices built into the saw. As a pole chain saw user, you
should take several steps to keep your cutting jobs free from
accident or injury.
Take the following precautions to minimize kickback:
• Before you start the unit, make sure the pole chain saw is
not contacting any object.
• Always grip the pole and handle rmly with both hands
when the unit is running. Place one hand on the pole and
your other hand on the molded handle with your thumbs
and ngers encircling the pole and handle. A rm grip
combined with proper positioning of the handle against
your body will help you maintain control of the saw if
kickback occurs.
• Make sure that the area in which you are cutting is free
from obstructions.
• Do not let the kickback danger zone area of the guide bar
contact a log, branch, fence, or any other obstruction that
could be hit while you are operating the pole chain saw
(Fig. 13).
• Always cut with the unit running at full speed. Fully
squeeze the ON/OFF trigger and maintain a steady cutting
speed.
• Wear non-slip gloves for maximum grip and protection.
• Extend the pole only to the length required to reach
the limb cut. Do not extend the rear handle above
waist height.
mWARNING! Always remove the battery from its housing
before performing any adjustments, maintenance or repairs to
your pole chain saw.
• Use protective gloves when handling the bar and chain.
• Keep the bar encased in its sheath, except when working
directly on the bar or the chain.
• Never dispose of oils or other polluting materials in
unauthorized places.
Motor Cooling
To avoid overheating and damage to the motor, always keep
the cooling air vents clean and free of sawdust and debris.
Chain Tension
Check the chain tension before using the saw when the chain
is cold. The correct tension of a cold chain is when there is no
slack on the underside of the guide bar; the chain is snug, but
you can rotate it by hand without binding.
During normal saw operation, the temperature of the chain
will increase. The drive links of a correctly tensioned warm
chain will hang approximately 0.050 in. (1.25 mm) out of the
bar groove (Fig. 28). Be aware that a chain tensioned while
warm, may be too tight upon cooling. Check the “cold tension”
before next use. The chain must be re-tensioned whenever the
ats on the drive links hang out of the bar groove (Fig. 28).
Maintenance
Please contact an authorized Snow Joe® + Sun Joe® dealer
or call the Snow Joe
at 1-866-SNOWJOE (1-866-766-9563) for all maintenance
operations not foreseen in this manual. Any operation
performed in an unauthorized service center or by unqualied
personnel will completely invalidate the warranty.
®
+ Sun Joe® customer service center
mWARNING! For your safety and that of others:
• Correct maintenance is essential to maintain the original
eciency and safety of the machine over time.
• Keep all nuts, bolts and screws tight to be sure the
equipment is in safe working condition.
• Never use the machine with worn or damaged parts.
Damaged parts are to be replaced and never repaired.
• Only use original Snow Joe
parts. Parts that are not of the same quality can seriously
damage the equipment, compromise safety and invalidate
the warranty.
®
+ Sun Joe® replacement
Fig. 28
Flats are not
visible here
Flats are
visible here
NOTE: A new chain tends to stretch. Check the chain tension
frequently and re-tension as needed.
Properly Adjusted Warm Chain
Approximately .050 in. (1.25 mm)
Chain Needs Tensioning
Nuts and Screws
Periodically check that all the nuts and screws are tightened
securely. Check that the cam-lock that controls the telecoping
pole is intact and in proper working order.
17
Chain Maintenance Table
Chain Pitch Limiter Tooth Level (a) File Diameter (d)
inches
3/8 Mini
0.325
3/8
0.404
mm
9.32
8.25
9.35
10.26
inches
0.018
0.026
0.026
0.031
Chain Sharpening
mWARNING! To ensure that the chain saw works safely
and eciently, it is essential that the cutting components are
well-sharpened. It is highly recommended to replace the
chain once it loses its ability to cut cleanly and safely.
It is possible, however, to sharpen the existing chain if the
sharpening is carefully performed. Any work on the chain
and bar requires specic experience and special tools. For
safety purposes, we recommend you contact an authorized
Snow Joe
Sun Joe
(1-866-766-9563).
Sharpening is necessary when:
• the sawdust looks like dust;
• cutting becomes more dicult;
• the cut is not straight;
• vibrations increase.
An authorized service center will sharpen the chain using the
right tools to ensure minimum removal of material and even
sharpness on all the cutting edges.
If you sharpen the chain yourself, use special round-section
les with the right diameter depending on the type of chain
(see “Chain Maintenance Table” above). You need a certain
amount of skill and experience to avoid damaging the cutting
edges.
Sharpen the chain as follows (Fig. 29):
• Secure the bar rmly, with the chain mounted, in a
• Tighten the chain if it is loose.
• Mount the le in the guide and then insert it in the tooth at
• Sharpen in a forward motion a few times and repeat this
®
+ Sun Joe® dealer or call the Snow Joe® +
®
customer service center at 1-866-SNOWJOE
suitable vice.
a constant angle from the cutting edge.
on all the cutting edges facing the same way (right or left).
a
mm
0.45
0.65
0.65
0.80
• To move the chain forward, use a screwdriver.
• Turn the bar over in the vice and repeat on all the other
cutting edges.
• Check that the depth limiter tooth does not stick out
farther than the inspection tool and le any projecting
parts with a at le, rounding o the edges (Fig. 29).
• After sharpening, remove all traces of ling and dust
and lubricate the chain in an oil bath. Replace the chain
whenever:
– the length of the cutting edges decreases to 5 mm
or less;
– there is too much play between the links and the rivets.
inches
5/32
3/16
13/64
7/32
d
mm
Fig. 29
Inspection tool
Cutting edge
Depth limiter tooth
4.0
4.8
5.2
5.6
Depth
limiter
tooth
18
Guide Bar Maintenance
When the guide bar shows signs of wear, turn it over on the
saw to distribute the wear for maximum bar life. Feathering or
burring of the bar rails is a normal process of bar wear. You
should smooth such faults with a le as soon as they occur.
Replace a bar with any of the following faults:
• wear inside the bar rails permitting the chain to
lay over sideways
• bent guide bar
• cracked or broken rails
• spread rails
Turn the saw over, check the underside of the guide bar and
make sure that the lubrication holes and chain groove are free
from impurities.
You can purchase replacement parts for your Sun Joe
iON8PS cordless pole chain saw by ordering online at
snowjoe.com or, to order by phone, contact Snow Joe
Sun Joe
(1-866-766-9563).
®
customer service at 1-866-SNOWJOE
®
®
+
Chain Sprocket
Regularly check the condition of the sprocket and replace it
when wear exceeds 0.5 mm (Fig. 30).
Do not mount a new chain with a worn sprocket or vice-versa.
Fig. 30
< 0.5 mm
mWARNING! Do not insert the battery until you have
completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar or
motor housing.
• Inspect the oil port and guide bar rails and clean them to
remove any debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
• Check the bar and chain oil level; ll with only new chain
oil specically formulated for chain saws.
NOISES: If you notice anything unusual, such as a vibration or
odd sound, shut the saw OFF immediately. Remove the battery
and check the saw for any damage.
If you cannot nd the cause of the problem or are uncertain
what to do, then have the saw inspected by an authorized
Snow Joe
Sun Joe
(1-866-766-9563) before using it.
®
+ Sun Joe® dealer or call the Snow Joe® +
®
customer service center at 1-866-SNOWJOE
mCAUTION!
• Remove the battery and wait at least ve minutes for the
saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken or if you see any other condition that may aect
the saw’s operation, DO NOT USE the tool. Instead, have
it serviced at an authorized Snow Joe
dealer or call the Snow Joe
center at 1-866-SNOWJOE (1-866-766-9563).
®
+ Sun Joe® customer service
®
+ Sun Joe®
Daily Checklist, Cleaning
and Storage
Daily Checklist
To help maintain your cordless pole chain saw for optimum
performance, we recommend you complete this checklist prior
to each work session.
Cleaning
Use only mild soap and a damp cloth to clean the pole chain
saw. Never let any liquid get inside the motor housing and
NEVER immerse any part of the saw housing in liquid.
Storage
• Ensure that the guide bar cover is in place when storing.
• Do not store the pole chain saw near chemicals, such
as fertilizers or other harsh solvents. Do not expose
the plastic parts of the unit to brake uids, gasoline,
petroleum-based products, penetrating oils or the like.
These products are often highly corrosive and may cause
permanent damage, weaken or destroy the plastic parts of
your pole chain saw.
• When not in use, your cordless pole chain saw should be
stored indoors in a dry and high or locked-up place, out of
the reach of children.
19
Troubleshooting
Troubleshooting Tips
Most diculties are easy to x. Consult the troubleshooting table for common problems and their solutions. If you continue to
experience problems or need repairs beyond these minor adjustments, please call 1-866-SNOWJOE (1-866-766-9563)
for assistance.
mWARNING! Always remove the battery before performing any adjustments, maintenance or repairs to your cordless
pole chain saw.
Fault Possible Cause Remedy
The motor does not start
when you switch it on
The motor stops
during operation
Reduced battery
power reserve
The battery charger does
not charge the battery
(green indicator light on)
The battery charger does
not charge the battery
(no red led on)
• No battery or not
inserted correctly
• Battery exhausted
• No battery or not
inserted correctly
• Battery exhausted
• Dicult operating
conditions absorbing
more current
• Dirty contacts
• No power supply to
battery charger
• Make sure that the battery is properly inserted
• Check charge status and recharge the battery
• Make sure that the battery is properly inserted
• Check charge status and recharge the battery
• Optimize use
• Clean contacts
• Check that the plug is properly inserted and that
the socket receives power
• Defective battery charger
Support
If your Sun Joe® iON8PS cordless pole chain saw requires
service or maintenance, please call 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Model and Serial Numbers
When contacting the company, reordering parts or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
• Replace with original spare part
Record the following numbers from the housing or handle of your
new product:
Model #:
i O N 8 P S
Serial #:
20
Accessories
WARNING! ALWAYS use only authorized Snow Joe
m
replacement parts or accessories that are not intended for use with this saw. Contact Snow Joe
whether it is safe to use a particular replacement part or accessory with your saw. The use of any other attachment or accessory
can be dangerous and could cause injury or mechanical damage.
®
+ Sun Joe® replacement parts and accessories. NEVER use
®
+ Sun Joe® if you are unsure
ModelAccessories Item
1
EcoSharp® 40 V Lithium-Ion Battery
2
®
EcoSharp
40 V Lithium-Ion Battery Charger
iBAT40
iCHRG40
3
8-inch (203 mm) Oregon guide bar
4
8-inch (203 mm) Oregon chain
5
Bar and chain oil
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
can be ordered online at snowjoe.com or via phone by contacting the Snow Joe
at 1-866-SNOWJOE (1-866-766-9563).
®
+ Sun Joe® customer service center
SWJ800E-62
SWJ800E-63
SWJ-OIL
Sold online at snowjoe.com or
you can purchase equivalent
bar and chain oil at your local
hardware store
®
+ Sun Joe®. Accessories
21
NOTES
22
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We
think it’s important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending
you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting,
sawing, mowing, washing and…?
GENERAL CONDITIONS:
®
Snow Joe
+ Sun Joe® operating under Snow Joe®, LLC warrants
this new product to the original purchaser for two years against
defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put
to personal use around the household. If the product is put to
any business, commercial or industrial use or is rented or leased,
then the duration of this warranty is 90 days from the date of
original purchase. It is the owner’s responsibility to correctly
perform all maintenance and minor adjustments explained in
the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at help@snowjoe.com for
instructions. Please be sure to register your unit beforehand to
speed up this process. Certain products may require a serial
number, typically found on the decal axed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe® + Sun Joe® may from time to time change the design
of its products. Nothing contained in this warranty shall be
®
construed as obligating Snow Joe
+ Sun Joe® to incorporate
such design changes into previously manufactured products, nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
®
Snow Joe
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
®
the Snow Joe
+ Sun Joe® products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this
product while waiting for a replacement part or unit under this
warranty. Some states do not allow exclusions of incidental or
consequential damages so the above exclusions may not apply
in all states. This warranty may give you specic legal rights in
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST.
You can reach us at 1-866-SNOWJOE (1-866-766-9563), online
at snowjoe.com, via email at help@snowjoe.com or tweet us
@snowjoe.
EXPORTS:
®
Customers who have purchased Snow Joe
+ Sun Joe®
products exported from the United States and Canada should
®
contact their Snow Joe
+ Sun Joe® distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have diculty obtaining warranty information, contact
®
your Snow Joe
+ Sun Joe® seller. If in the event your eorts are
unsatisfactory, please reach out to us directly.
23
snowjoe.com
Loading...