R
CORDLESS SNOW SHOVEL
24V MAX* | 5.0 Ah | 11-INCH
OPERATOR’S MANUAL
A Division of Snow Joe
®
, LLC Model 24V-SS11-XR Form No. SJ-24V-SS11-XR-880E-M
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Read all instructions before using this cordless snow shovel.
Basic safety precautions should always be followed to reduce
the risk of re, electric shock and personal injury.
General Safety WARNINGS!
You and any other operator of this snow shovel must read,
understand and follow these instructions in their entirety, and
should reread them at the start of each snow season. Failure
to follow these instructions may result in ELECTRIC SHOCK,
FIRE and/or serious PERSONAL INJURY.
Notice the personal safety alert symbol
manual to draw your attention to a WARNING given along
with the particular operating instruction. This means that
the operation requires special ATTENTION, CAUTION and
AWARENESS.
1. Keep work area clean and well lit – Cluttered, dark areas
invite accidents.
2. Use the right product – Do not use this machine for any
job except that for which it is intended.
3. Replacement parts – When servicing this unit, use only
identical replacement parts. Replace or repair damaged
cord immediately on the charger.
Do not use on gravel surfaces unless the snow shovel
is adjusted for such surfaces in accordance with the
operator’s manual.
4. Keep children, bystanders and pets away – All
spectators, including pets, should be kept a safe distance
away from the work area.
5. Dress properly – Do not wear loose articles of clothing or
jewelry. They can become caught in moving parts. Wear
rubber boots.
6. Avoid accidental starting – Make sure the safety
switch and the trigger switch are in the o position
before inserting the battery in the unit. Do not carry the
cordless snow shovel with the safety switch and the
trigger switch engaged.
7. Moving parts – Keep hands and feet away from moving
parts. Keep guards in place and in proper working order.
m used in this
8.
mCAUTION! Exercise caution to avoid slipping or falling.
Wear protective footwear that will protect your feet and
improve your footing on slippery surfaces.
9. Use safety glasses – Also use safety footwear, snugtting clothing, protective gloves, hearing and head
protection.
10. Stay alert – Watch what you are doing. Use common
sense. Do not operate the cordless snow shovel when you
are tired or under the inuence of alcohol or drugs.
11. Do not force the tool – It will perform better with less
likelihood of personal or mechanical injury if it is used at
the rate for which it was designed.
12. Do not overreach – Keep proper footing and balance at
all times.
13. If the cordless snow shovel strikes a foreign object, follow
these steps:
• Stop the cordless snow shovel. Remove the battery.
• Inspect for damage.
• Repair any damage before restarting and operating
the snow shovel.
14. Disconnect the tool – Turn o the power switch and
remove the battery when it is not in use, before servicing
it, when changing accessories and when performing any
other maintenance task.
15. Store idle tool indoors – When not in use, the cordless
snow shovel should be stored indoors in a dry, locked
place out of the reach of children.
16. Maintain the cordless snow shovel with care – Follow
the applicable maintenance instructions for replacing parts
and changing accessories. Lubrication is not required.
mThis is the safety alert symbol. It is used to alert
you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid
possible injury or death.
Improperly using or maintaining this cordless snow
shovel could result in injury or death. To reduce
this potential, comply with the following safety
instructions.
© 2020 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
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This cordless snow shovel can amputate hands and
feet if used incorrectly. It can also pick up foreign
objects, which can become dangerous projectiles
when thrown into the air. Failure to observe the
following safety instructions could result in serious
personal injury.
Training
• Read, understand and follow all instructions on the machine
and in the manual before operating this unit. Thoroughly
familiarize yourself with the controls and the proper use of
the equipment. Know how to stop the unit and disengage
the controls quickly.
• Children should never be allowed access to the equipment.
Adults should never operate the equipment without
carefully reading and understanding these instructions.
• Keep the area of operation clear of all persons, particularly
small children and pets.
• Exercise caution to avoid slipping or falling.
Preparation
• Thoroughly inspect the area where the equipment is to be
used and remove all doormats, sleds, boards, wires and
other foreign objects.
• Do not operate the equipment without wearing adequate
winter garments. Avoid loose tting articles of clothing that
can become caught in moving parts. Wear footwear that will
improve footing on slippery surfaces.
• Do not attempt to clear snow from a gravel or crushed
rock surface. This product is intended for use only on
paved surfaces.
• Never attempt to make any adjustments while the motor
is running (except when specically recommended by the
manufacturer).
• Always wear safety glasses or eye shields during operation
or while performing an adjustment or repair to protect your
eyes from foreign objects that may be thrown from the
machine.
Operation
• Do not put hands or feet near or under rotating parts. Keep
clear of the discharge opening at all times.
• Exercise extreme caution when operating on or crossing
gravel drives, walks or roads. Stay alert for hidden hazards
or trac.
• After striking a foreign object, stop the motor. Thoroughly
inspect the cordless snow shovel for any damage, and
repair the damage before restarting and operating the
cordless snow shovel.
• If the unit should start to vibrate abnormally, stop the motor
and check the unit immediately to ascertain the cause.
Vibration is generally a sign of trouble.
• Stop the motor and remove the battery whenever you leave
the operating position, when transporting the unit, before
unclogging the rotor blade housing and when making any
repairs, adjustments or inspections to the unit.
• When cleaning, repairing or inspecting the cordless snow
shovel, make sure that all moving parts have come to a
complete stop before beginning work.
• Exercise extreme caution when operating on slopes.
• Never operate the cordless snow shovel without proper
guards and other safety devices in place and in proper
working order.
• Never direct the discharge toward people or areas where
property damage can occur. Keep children, pets and other
bystanders away from the work area.
• Do not overload the machine capacity by attempting to
clear snow at too fast a rate.
• Look behind and use care when backing up with the
cordless snow shovel.
• Never operate the cordless snow shovel without good
visibility or light. Always be sure of your footing, and keep
a rm hold on the handles. Walk, never run, with the unit.
Clearing a Clogged Rotor Housing
Hand contact with the rotating rotor blades inside the rotor
housing is the most common cause of injury associated
with cordless snow shovels. Never use your hands to clear a
clogged rotor housing.
To clear the rotor housing:
• Shut the motor o and remove the battery.
• Wait 10 seconds to be sure the rotor blades have come to a
complete stop.
• Always use a clean-out tool, not your hands, to free the
rotating blades.
Maintenance and Storage
• Check all fasteners at frequent intervals for proper tightness
to ensure that the equipment is in safe working condition.
• Always refer to the operator's manual for important details,
such as how to properly store your cordless snow shovel
for an extended period of time.
• Maintain or replace safety and instruction labels as needed.
• Run the machine a few minutes after throwing snow to
prevent the rotor blades from freezing.
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Battery + Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery pack can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the cordless snow shovel and
cause it to malfunction, which can lead to serious personal
injury.
mWARNING! Do not use a battery pack or appliance that
is damaged or modied. Damaged or modied batteries may
exhibit unpredictable behavior resulting in re, explosion or risk
of injury.
Do not modify or attempt to repair the appliance or the battery
pack except as indicated in the instructions for use and care.
Have your battery pack serviced by a qualied repair person
using only identical replacement parts. This will ensure that the
safety of the battery pack is maintained.
mCAUTION! To reduce the risk of injury, charge the
iON+ 24V lithium-ion battery pack only in its designated
iON+ 24V lithium-ion charger. Other types of chargers present
risk of re, personal injury and damage. Do not wire a battery
pack to a power supply plug or car cigarette lighter. Such
misuse will permanently disable or damage the battery pack.
• Avoid dangerous environments – Do not charge the
battery pack in rain, snow or in damp or wet locations.
Do not use the battery pack or charger in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a re.
• Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is 41°F –
105ºF (5°C – 40.5°C). Do not charge the battery outside in
freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger, pull
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Charger 24VCHRG-QC is rated for 120 volt AC only – The
charger must be plugged into an appropriate receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery
charger or battery pack manufacturer may result in risk of
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning
or maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock
hazards.
• Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage. Toxic
fumes and materials are created when battery packs are
burned.
• Do not crush, drop or damage battery packs – Do not
use the battery pack or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the battery or charger are damaged,
contact an authorized Snow Joe
call the Snow Joe
1-866-SNOWJOE (1-866-766-9563) for assistance.
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth.
If a damaged battery pack leaks battery chemicals, use
rubber or neoprene gloves to safely dispose of it. If skin
is exposed to battery uids, wash the aected area with
soap and water and rinse with vinegar. If eyes are exposed
to battery chemicals, immediately ush with water for 20
minutes and seek medical attention. Remove and dispose
of contaminated clothing.
• Do not short circuit – A battery pack will short circuit if
a metal object makes a connection between the positive
and negative contacts on the battery pack. Do not place a
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battery pack near anything that may cause a short circuit,
such as paper clips, coins, keys, screws, nails and other
metallic objects. A short-circuited battery pack poses a risk
of re and severe personal injury.
• Store your battery pack and charger in a cool, dry
place – Do not store the battery pack or charger where
temperatures may exceed 105ºF (40.5ºC), such as in direct
sunlight or inside a vehicle or metal building during the
summer.
Information about the battery
1. The battery pack supplied with your cordless snow shovel
is only partially charged. The battery pack has to be
charged completely before you use the tool for the
rst time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 77°F
(25°C) and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging
process. The battery pack must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your snow shovel,
and therefore pose a safety risk.
5. Do not throw battery packs into an open re as this poses
a risk of explosion.
6. Do not ignite the battery pack or expose it to re.
7. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most
common cause of exhaustive discharge is lengthy storage
or non-use of partially discharged batteries. Stop working
as soon as the performance of the battery falls noticeably
or the electronic protection system triggers. Place the
battery pack in storage only after it has been fully charged.
8. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not
apparent externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
10. If the battery pack suers overloading and overheating,
the integrated protective cuto will switch o the
equipment for safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more
if the protective cut-o has been activated. This may
damage the battery pack.
11. Use only original battery packs. The use of other batteries
poses a re risk and may result in injuries or an explosion.
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger
to a power supply with the voltage marked on the rating
plate. Never connect it to a dierent mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualied technician at an authorized Snow Joe
Sun Joe
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery pack
has already suered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a re.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suered dangerous damage.
11. Do not use batteries that have suered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing,
cracking, etc.).
12. Never fully discharge the battery pack (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery pack will lead to premature aging
of the battery cells.
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Protectionfromenvironmentalinuences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and ammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 105°F (40.5°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C). Store your lithium-ion battery pack in a
cool, dry place at a temperature of 77°F (25°C). Protect
the battery pack, charger and cordless tool from humidity
and direct sunlight. Only place fully charged batteries in
storage (charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery
packs that were stored below 32°F (0°C) for more than 60
minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
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