R
CORDLESS SNOW BLOWER
OPERATOR’S MANUAL
A Division of Snow Joe®, LLC Model iON100V-21SB Form No. SJ-iON100V-21SB-880E-M
21-INCH | 100-VOLT MAX* | LED LIGHTS
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Read all instructions when using cordless snow blowers.
Basic safety precautions should always be followed to reduce
the risk of re, electric shock, and personal injury.
General Safety Rules
Notice the personal safety alert symbol m used in this
manual to draw your attention to a WARNING given along
with the particular operating instruction. This means that
the operation requires special ATTENTION, CAUTION, and
AWARENESS.
• Keep work area clean and well lit – Cluttered, dark areas
invite accidents.
• Keep bystanders away – All bystanders and pets should
be kept a safe distance away from the work area.
• Dress properly – Do not wear loose clothing or jewelry.
They can get caught in moving parts. Protective rubber
gloves and non-slip footwear are recommended when
working outdoors.
• Use the right product – Do not use this machine for any
job except that for which it is intended.
• mCAUTION! – Exercise caution to avoid slipping or falling.
Wear protective footwear that will protect your feet and
improve your footing on slippery surfaces.
• Use safety glasses – Also use safety footwear, snug-tting
clothing, protective gloves, hearing and head protection.
• Do not force the snow blower – Use the snow blower
at the rate for which it was designed to ensure optimal
performance and safe operation.
• Stay alert – Watch what you are doing. Use common
sense. Do not operate the snow blower when you are tired
or under the inuence of alcohol or drugs.
• Do not overreach – Keep proper footing and balance at
all times.
• Store indoors – When not in use, the snow blower should
be kept dry and stored out of the reach of children in a high
or locked place.
• Maintain snow blower with care – Follow instructions for
lubricating and changing accessories.
mWARNING! Always disengage the switch bar lever,
and disconnect the battery pack; wait for all movement to
stop before making any adjustments, inspecting, servicing,
changing accessories, cleaning the snow blower, or when
any other dangerous conditions present. Any such operation
should be performed after revolving parts inside the snow
blower stop completely. Such preventive safety measures
reduce the risk of starting the power tool accidentally.
mWARNING! When replacing any parts, you must strictly
observe the instructions and procedures described in this user
manual. Special care should be paid to any rubber parts, since
these parts may increase the engine load and decrease its
mechanical power if damaged.
mWARNING! If you notice that the snow blower is not
running properly or hear abnormal sounds from the engine
when it is in use, immediately stop the machine, disconnect
the battery pack, and contact Snow Joe® + Sun Joe® customer
service center at 1-866-SNOWJOE (1-866-766-9563).
• Surfaces – This snow blower is intended for use on
paved surfaces. Do not use on gravel, stone or other
unpaved surfaces unless the snow blower is adjusted for
such surfaces according to the instructions given in the
operator’s manual.
• Moving parts present risks – Keep your face, hair,
clothing, hands, and feet away from moving parts. All
guards and safety attachments must be installed properly
before using the unit. Shut o and disconnect the battery
pack before touching any parts other than the handles and
switch.
• Avoid accidental starting – Make sure the safety button is
o and the switch bar lever is disengaged before inserting
the battery pack into the unit. Do not transport the snow
blower with the safety button and the switch bar lever
engaged.
• Do not overreach – Maintain proper footing and balance at
all times. Place heels rmly on the ground and tightly grasp
the handle grips. Watch for uneven surfaces and do not
overreach. In case you fall or collide with the snow blower,
inspect the unit for any damages or cracks. When stepping
backwards, be careful to avoid obstacles beneath your feet
or behind you to avoid falling.
mWARNING! If the snow blower strikes any object,
follow these steps:
i) Stop the snow blower and remove the battery pack.
ii) Inspect for damage.
© 2018 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
iii) Repair any damage before restarting and operating
the snow blower.
Battery + Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery pack can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the cordless snow blower and
cause it to malfunction, which can lead to serious personal
injury.
mCAUTION! To reduce the risk of injury, charge the
iON100V-5AMP lithium-ion battery pack only in its designated
lithium-ion charger, the iON100V-RCH. Other types of chargers
present risk of re, personal injury and damage. Do not wire
a battery pack to a power supply plug or car cigarette lighter.
Such misuse will permanently disable or damage the battery
pack.
• Avoid dangerous environments – Do not charge the
battery pack in rain, snow or in damp or wet locations.
Do not use the battery pack or charger in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a re.
• Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is -4°F
(-20°C) to 113°F (45°C). Do not charge the battery outside
in freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger, pull
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 18 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Charger iON100V-RCH is rated for 100 – 120 volt AC
only – The charger must be plugged into an appropriate
receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery
charger or battery pack manufacturer may result in risk of
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning
or maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock
hazards.
• Do not burn or incinerate the battery pack – Battery
packs may explode, causing personal injury or damage.
Toxic fumes and materials are created when battery packs
are burned.
• Do not crush, drop or damage the battery pack – Do not
use the battery pack or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the battery or charger are damaged,
contact an authorized Snow Joe® + Sun Joe® dealer or
call the Snow Joe® + Sun Joe® customer service center at
1-866-SNOWJOE (1-866-766-9563) for assistance.
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth.
If a damaged battery pack leaks battery chemicals, use
rubber or neoprene gloves to safely dispose of it. If skin
is exposed to battery uids, wash the aected area with
soap and water and rinse with vinegar. If eyes are exposed
to battery chemicals, immediately ush with water for 20
minutes and seek medical attention. Remove and dispose
of contaminated clothing.
• Do not short circuit – A battery pack will short circuit if
a metal object makes a connection between the positive
and negative contacts on the battery pack. Do not place a
battery pack near anything that may cause a short circuit,
such as paper clips, coins, keys, screws, nails and other
metallic objects. A short-circuited battery pack poses a risk
of re and severe personal injury.
• Store your battery pack and charger in a cool, dry
place – Do not store the battery pack or charger where
temperatures may exceed 104ºF (40ºC), such as in direct
2
sunlight or inside a vehicle or metal building during the
summer.
Information about the battery
1. The battery pack supplied with your cordless snow blower
is only partially charged. The battery pack has to be
charged completely before you use the tool for the
rst time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 59°F
(15°C) and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging
process. The battery pack must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your snow blower,
and therefore pose a safety risk.
5. Do not throw battery packs into an open re as this poses
a risk of explosion.
6. Do not ignite the battery pack or expose it to re.
7. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most
common cause of exhaustive discharge is lengthy storage
or non-use of partially discharged batteries. Stop working
as soon as the performance of the battery falls noticeably
or the electronic protection system triggers. Place the
battery pack in storage only after it has been fully charged.
8. Protect the battery and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not apparent
externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
10. If the battery pack suers overloading and overheating,
the integrated protective cuto will switch o the
equipment for safety reasons. If this situation happens,
stop the tool and let the battery cool down for a few
minutes before restarting.
11. Use only original battery packs. The use of other batteries
poses a re risk and may result in injuries or an explosion.
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger
to a power supply with the voltage marked on the rating
plate. Never connect it to a dierent mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualied technician at an authorized Snow Joe® +
Sun Joe® dealer or call the Snow Joe® + Sun Joe®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery pack
has already suered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 50°F (10°C) will
cause chemical damage to the cells and may cause a re.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suered dangerous damage.
11. Do not use batteries that have suered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing,
cracking, etc.)
12. Never fully discharge the battery pack (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery pack will lead to premature aging
of the battery cells.
3
Protection from environmental
inuences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and ammable liquids.
4. Use the battery charger only in dry conditions and at an
ambient temperature of 50-104°F (10-40°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 104°F (40°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 50-104°F
(10-40°C). Store your lithium-ion battery packs in a cool,
dry place at a temperature of 50-68°F (10-20°C). Protect
the battery pack, charger and cordless tool from humidity
and direct sunlight. Only place fully charged batteries in
storage (charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery
packs that were stored below 32°F (0°C) for more than 60
minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
Additional Safety Instructions
Safety Instructions for Walk-Behind
Snow Blowers
mWARNING! Rotating blades can cause serious injury.
Never attempt to unclog or clean unit while auger is running.
• Read the operator’s manual carefully – Learn your snow
blower’s applications and limitations as well as the specic
potential hazards related to this machine. Do not use this
machine for any purpose other than the one for which it
was designed. Failure to adhere to these precautions may
cause mechanical defaults, serious damage, or personal
injury.
Understand:
– How to operate all controls.
– The functions of all controls.
– How to STOP in an emergency.
• Preliminary unit inspection – Thoroughly inspect the
unit before use. Make sure all the parts are secure and
installed correctly. If you notice any abnormalities, do not
use the machine until it has been properly repaired. Always
perform a test run the rst time you use the snow blower
or after replacing parts to ensure that the unit is functioning
properly.
• Preliminary area inspection – Clear the area to be plowed
before each use. Remove all objects such as rocks, broken
glass, nails, wire, or string, which can be thrown by or
become entangled in the snow blower. Keep the area of
operation clear of all persons, children, and pets.
• Excessive force – The snow blower was designed to
respond at a certain rate for various snow conditions for
optimal safety and performance. Do not force it; keep the
applied pressure constant throughout its operation.
• Malfunctioning switch – Do not use the snow blower if
the switch does not turn it on and o. Any appliance that
cannot be controlled by the switch is not safe to use and
must be repaired.
• Hitting an object – If the snow blower accidentally strikes
an object, rst stop the snow blower motor and remove
battery packs; next, inspect for damage; nally, repair or
replace any damaged part before restarting and operating
the snow blower.
• Discharge chute safety – Never direct the snow discharge
chute at the operator, at bystanders, at vehicles, or at
windows. The discharged snow, which may contain foreign
objects accidentally picked up by the snow blower, can
cause serious damage and personal injury. Do not use
your hands to unclog the discharge chute. Stop the motor,
remove the battery pack before removing debris.
• Abnormal operation – If you nd that the snow blower
is not running properly or hear abnormal sounds from
the motor, immediately stop the machine, remove the
battery pack, and contact an authorized Snow Joe® + Sun
Joe® dealer or call the Snow Joe® + Sun Joe® customer
service center at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
• Noise control – When using the snow blower, respect
the local laws and regulations regarding noise control and
environmental protection. To avoid noise disturbance, you
should carefully decide upon an appropriate operation time
and consider the surrounding conditions.
• When work is completed – Remove the battery pack
from the snow blower when not in use, when changing
accessories, and before performing any maintenance task.
• Store safely – Store the snow blower indoors in a dry area
between uses. Keep in a locked area, where children and
unauthorized users cannot gain access. Never store the
snow blower with the battery pack installed. It may cause
damage and injury.
• Maintain for safety and longevity – Check for
misalignment or binding of moving parts, breakage of
parts, and any other conditions that may aect the unit’s
operation. If damaged, repair or replace the damaged part
before use. Use only those replacement parts made for your
4
model. When replacing any parts, you must strictly observe
the instructions and procedures described in this manual.
Special care should be paid to any rubber parts, since
these parts may increase the engine load and decrease its
mechanical power if damaged.
• Tip over hazard – DO NOT operate near drop-os, ditches,
or embankments. Unit can suddenly turn over if a wheel is
over the edge of a cli or ditch, or if an edge caves in.
• Always back up slowly – Do not operate in reverse unless
absolutely necessary. Always look down and behind before
and while backing.
• Prevent unauthorized use – Never leave snow blower
unattended. Always stop the motor, remove battery pack to
prevent unauthorized use.
• Check all controls frequently – Check both switch bar
lever and safety button frequently. Adjust and service as
required. The auger must stop quickly when the switch bar
is released.
• Avoid steep slopes – DO NOT operate on steep slopes.
DO NOT clear snow across the face of slopes. Keep all
movement on slopes slow and gradual. DO NOT make
sudden changes in speed or direction. Use a slow speed to
avoid stops or shifts on slopes. Avoid starting or stopping
on a slope.
• Keep all hardware properly tightened – Check shear bolts
frequently.
5
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all
instructions on the machine before attempting to assemble and operate.
Symbols SymbolsDescriptions Descriptions
READ THE OPERATOR'S
MANUAL(S) – Read, understand
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
WARNING! Do not expose the
unit to rain or wet conditions.
Keep dry.
SAFETY ALERT – Indicates a
precaution, a warning or a danger.
Wear hearing protection.
Wear eye protection.
Wear breathing protection.
Keep hands, feet and clothing
away from the rotating auger to
avoid injury.
Wear protective gloves and non-slip
footwear when using the machine
and handling debris.
Do not use hands to unclog chute.
DANGER! Cutting/dismemberment
hazard - Keep feet away from the
rotating auger.
CAUTION! Beware of stones and
other foreign objects that could
be thrown from the appliance.
The rotating part will continuously
run for several seconds after you
turn o the machine.
Keep bystanders and children a
safe distance (at least 33 ft/10 m)
away from the work area.
DANGER! Cutting/dismemberment
hazard – Keep hands away from the
rotating auger. Do not use hands to
unclog rotor housing. Stop motor
before removing debris.
Indoor use only. Only use battery charger indoors.
6
Know Your Cordless Snow Blower
Read the owner’s manual and safety rules carefully before operating your cordless snow blower. Compare the illustration below
to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for
future reference.
ONE AND DONE!
This equipment is powered by just one Snow Joe® 100Volt 5.0 Ah lithium-ion battery (included).
Additional batteries will provide extended runtime,
and are sold separately. Battery options available at
snowjoe.com.
19
10
20
21
11
22
23
12
2425
13
1
2
3
4
89
5
6
7
18
17
16
15
26
1. Soft grip
2. Switch bar level
3. Chute rotate buttons (left and right)
4. LED light button
5. Safety button
6. Handle frame
7. Battery compartment cover
8. Chute deector trigger
9. Chute deector handle
10. Chute deector
11. Discharge chute
12. LED lights (2)
13. Auger blades
14
14. Scraper bar
15. Wheels (2)
16. Handle frame locks (2)
17. Battery compartment
18. Auger speed dial
19. iON100V-5AMP lithium iON battery
20. 0.35 watt LED light
21. Battery handle
22. Battery indicator
23. Push button for battery indicator
24. iON100V-RCH battery quick charger
25. Charger plug
26. Hex key wrench
7
Technical Data
Battery Voltage* ...................................100 V D.C.
Battery Capacity ..................................5.0 Ah
Charging Time .....................................100 mins
.............................................................(for full charge)
Charger Input.......................................100 – 120 V AC,
.............................................................50 – 60 Hz, 500 W
Charger Output ....................................100 V DC 4 A
Run Time Max .....................................30 mins
No Load Speed ...................................1000 - 1500 RPM
Auger ...................................................2-blade paddle auger
Motor ...................................................2800 W Brushless
Clearing Width .....................................21 in. (53 cm)
Depth of Snow Cut ..............................12 in. (30 cm)
Throw Distance Max ............................30 ft (9 m)
Plowing Capacity Max .........................16 tons/charge
.............................................................(14.5 metric tons/charge)
Stages .................................................Single stage
Type of Snow .......................................Light, uy
Directional Control ...............................180º auto-rotate chute
LED Light .............................................2.5 watt (each)
Weight (snow blower alone) ................62 lbs (28 kg)
Weight ................................................69 lbs (31 kg)
(snow blower with battery installed)
*Initial no-load voltage, when fully charged, peaks at 100 volts; nominal voltage
under typical load is 86.4 volts.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils
or small parts. These items can be swallowed and pose a
suocation risk!
ONE AND DONE!
This equipment is powered by just one Snow Joe® 100Volt 5.0 Ah lithium-ion battery (included).
Additional batteries will provide extended runtime,
and are sold separately. Battery options available at
snowjoe.com.
Assembly
mWARNING! To avoid serious personal injury, read and
understand all safety instructions provided.
mWARNING! Unpacking and assembly should be
completed on a at and stable surface, with adequate space
for moving the machine and its packaging.
Adjusting the Handle Frame
1. Unlock the handle frame by rotating the handle frame
locks on both sides clockwise (Fig. 1).
Unpacking
Carton Contents:
• Cordless snow blower with handle frame
• Discharge chute assembly
• iON100V-5AMP lithium-ion battery (1)
• iON100V-RCH battery quick charger
• Discharge chute screws (3)
• Hex key
• Manuals with registration card
1. Carefully remove the cordless snow blower and check to
see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe® + Sun Joe® customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the cordless snow
blower. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations or save the packaging for long-term
product storage.
Fig. 1
Handle frame
lock
Handle frame
2. Rotate the handle frame up in a comfortable operation
position (Fig. 2).
Fig. 2
Handle frame
8
3. Lock the handle frame in position by rotating the handle
frame locks on both sides counter-clockwise (Fig. 3).
Fig. 3
Handle frame
Battery Pack Operation
This equipment is powered by either one or two lithium-ion
batteries (additional batteries sold separately). The battery
packs are completely closed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking
the charge level. Simply press the push button to read o the
battery charge level from the LEDs of the battery indicator
(Fig. 6):
Rotate to
lock
Discharge Chute Assembly
1. Place the discharge chute assembly onto the gear plate,
aligning the 3 holes in the gear plate, and push down until
the chute is ush and at against the housing (Fig. 4).
Fig. 4
Discharge
chute assembly
Gear
plate
2. Use the 3 discharge chute screws to secure the discharge
chute assembly to the gear plate as shown. Tighten with
the provided hex key (Fig. 5).
Fig. 5
Discharge chute
assembly
Screws
Fig. 6
Press
Charge level indicator push button
• All 4 level monitoring LEDs are lit: Battery charge level
is high.
• 3 level monitoring LEDs are lit: Battery charge level is
decreasing.
• 2 level monitoring LEDs are lit: Battery charge level is
decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is at. Stop work
IMMEDIATELY and charge the battery. Otherwise the
battery’s service life will be greatly shortened.
Light IndicatorsLights
The battery is at 20% capacity and
requires charging
The battery is at 50% capacity and
requires charging soon
Gear plate
The battery is at 70% capacity
The battery is at full capacity
9
NOTE: If the charge level button does not appear to be
working, place the battery pack on the charger and charge as
needed.
NOTE: Immediately after using the battery pack, the charge
level button may display a lower charge than it will if checked
a few minutes later. The battery cells “recover” some of their
charge after resting.
USB Charging Port
The iON100V-5AMP lithium-iON battery is equipped with 2
USB charging ports, which can provide 5 V power for most
smart phones, tablets, wearables and other USB devices.
To charge with the battery, connect a USB cable that came
with your selected electronic device to one of the USB ports
under the handle of the iON100V-5AMP battery pack and to
your device. The charging process will start immediately
(Fig. 7).
Fig. 7
USB charging
ports
NOTE: If you experience any issues with charging your
particular device, ensure that the battery pack is fully charged.
mWARNING! Make sure the battery’s USB ports are not
contaminated with lint or other debris. Use a canned-air type
of product periodically to ensure that the port openings are
clear.
LED light
The iON100V-5AMP battery is equipped with a 0.35 watt LED
light located on the handle, which is good for camping and
emergency illumination. To turn on the LED light, open the
carry handle, and press the battery push button twice in a row.
To turn o the LED light, press the battery push button twice
again (Fig. 8).
Fig. 8
LED light
Push twice to start/stop
Charger Operation
mWARNING! Charge only the iON100V-5AMP lithium-
ion battery pack in compatible iON100V-RCH battery charger.
Other types of batteries may cause personal injury and
damage.
To reduce the risk of electric shock, do not allow water to ow
into the charger's AC/DC plug.
When to Charge the iON100V-5AMP
Lithium-Ion Battery
NOTE: The iON100V-5AMP lithium-ion battery pack does
not develop a "memory" when charged after only a partial
discharge. Therefore, it is not necessary to run down the
battery pack before placing it into the charger.
• Use the battery charge indicator lights to determine when to
charge your iON100V-5AMP lithium-ion battery packs.
• You can "top-o" your battery pack's charge before starting
a big job or after a long day of use.
Charging the Battery Packs
1. Flip open the battery compartment cover, push the battery
releasing button to release the battery pack. Pull the
battery out of the equipment. (Fig. 9).
10
Fig. 9
Battery compartment
cover
Battery releasing
buttons
2. Check that the mains voltage is the same as that marked
on the rating plate of the battery charger. Then, insert the
charger's plug into the electrical wall outlet. When you
plug in the charger, the red light will illuminate steadily
(Fig. 10).
3. Place the battery pack into the charger by sliding the
pack as shown until it clicks into the position. When the
battery is inserted properly, the green light will slowly
ash to indicate that the battery is charging. The red light
will turn o. You will also hear a fan sound (Fig. 11).
4. When the green light stays on, the battery is fully charged
(Fig. 11).
Fig. 11
Slowlyashgreen
Green
Fig. 10
Red
mCAUTION! Charger iON100V-RCH is rated for 100 –
120 volt AC only. DO NOT plug the charger into any outlet that
will provide power with a higher voltage. Over voltage charging
will be harmful to both the battery and charger, and may cause
the charger to burn out.
Charging Fully Charged
NOTE: If the green light is o while the red light ashes slowly,
this indicates a temperature abnormality (i.e. that the battery
pack is too hot). If the green light is o while the red light
ashes rapidly, this indicates there's something wrong with the
charger or the battery. Wait for a while and try to reinsert the
battery into the charger. If the situation still persists, contact
Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE
(1-866-766-9563).
Temperature abnormal
(slowlyashingred)
5. A fully discharged iON100V-5AMP battery pack with an
internal temperature in the normal range will fully charge
in 100 minutes (between 32ºF/0ºC and 113ºF/45ºC).
Heavily discharged battery packs may take longer to
charge completely.
Something is wrong
(rapidlyashingred)
11
6. When charging is complete, remove the battery from the
charger by pulling the battery backward to unlock it from
the charger (Fig. 12).
Fig. 12
Indication
• Red Light – Steady
• Green Light – O
• Red Light – O
• Green Light – Slowly
ashes
Possible Cause
(Solution)
• No load charging –
There's no battery inserted
in the charger.
• Normal charging – The
battery is being charged.
7. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when
you notice a drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the
battery.
Charger Light Indicator Table
Use the table below to determine charger light patterns and
possible causes. For all other issues, contact Snow Joe® + Sun
Joe® customer service center at 1-866-SNOWJOE
(1-866-766-9563).
• Red Light – O
• Green Light – Steady
• Red Light – O
• Green Light – Rapidly
ashes
• Red Light – Slowly
ashes
• Green Light – O
• Red Light – Rapidly
ashes
• Green Light – O
• Fully charged – The battery
is fully charged and the
charging process is nished.
• Discharged – The battery is
heavily discharged. It may
take longer time for charging.
• Temperature abnormal –
Charging process will start
when battery returns to
normal temperature.
• Over current charging –
The current coming through
the charger is greater
than what the charger can
support. Stop charging as
soon as possible.
• Abnormal performance
– Something is wrong with
the battery or the charger.
Contact Snow Joe® + Sun
Joe® customer service at
1-866-SNOWJOE (1-866766-9563).
Operations
mWARNING! AVOID INJURY. Read and understand the
entire safety section before proceeding.
NOTE: Before inserting the battery, verify that the snow
blower’s auger and rubber plates are rmly secured. Perform a
test run to ensure that the rotor turns freely.
Starting + Stopping
mWARNING! The auger starts rotating immediately after
the snow blower is switched on. Keep hands and feet away
from the auger.
1. Open the battery compartment cover and then push the
battery pack down until it clicks and locks into position
(Fig. 13). Either side of the battery compartments may be
used. Close the cover.
12
Fig. 13
Battery
compartment
cover
NOTE
MIN. Auger Speed MAX. Auger Speed
Battery Runtime
Plowing Capacity
Throw Distance
NOTE: The specs in above table are based on the power
provided by one Snow Joe® iON100V-5AMP battery that
comes with the unit. Dierent battery combinations will aect
the specs.
1. To increase the auger speed, scroll the speed adjustable
dial counterclockwise with the switch bar level squeezed
(Fig. 15).
2. To reduce the auger speed, scroll the speed adjustable
dial clockwise with the switch bar lever squeezed (Fig. 15).
Fig. 15
30 min
12.5 tons/charge 16 tons/charge
25 ft (7.6 m) 30 ft (9 m)
15 min
This snow blower can be powered by either one (1)
or two (2) Snow Joe® 100-Volt lithium-ion batteries.
However, make sure to equip the unit with at least one
Snow Joe® iON100V-5AMP battery. One or two Snow
Joe® iON100V-2.5AMP batteries cannnot provide enough
power for the snow blower.
2. To switch the snow blower ON, press the safety switch
button, then squeeze the switch bar lever (Fig. 14).
Fig. 14
Switch bar
level
3. Once the snow blower starts, release the safety switch
button and proceed with operation.
4. To power OFF, release the switch bar lever.
2
Safety button
1
Increase speed
Speed adjusting dial
Reduce speed
Changing Throw Direction and
Throw Height
mWARNING! Never direct the snow discharge chute at
the operator, at bystanders, at vehicles or at nearby windows.
The discharged snow and foreign objects accidentally picked
up by the snow blower can cause serious damage and
personal injury.
Always orient the discharge chute in the opposite direction
from where you, bystanders, surrounding vehicles or windows
are located.
1. The discharge chute can be adjusted 180 degrees by
pressing the chute rotate button in the desired direction
(Fig. 16).
Fig. 16
Adjust Auger Speed
This snow blower is equipped with auger speed adjustment
system, which can set the auger speed from low to high. Follow the instruction to set the auger speed to t in the working
environment. Consider the working time, snow volume, and
the surroundings when adjusting the auger speed. In general,
lower auger speed provides longer battery runtime, but smaller
plowing capacity and shorter throw distance. Check attached
table for the specs that can be aected by the auger speed.
Press to turn
chute right
Press to turn
chute left
13
2. The chute deector on the top of the discharge chute
controls the height of the snow stream. To adjust the
height that the snow is thrown, squeeze the trigger on
the chute-deector handle, and then raise/lower the
chute deector. Release the trigger on the chute deector
handle to lock the chute deector in place (Fig. 17).
Fig. 17
Chutedeector
trigger
NOTE: ALWAYS position discharge chute deector at a safe
angle before engaging the auger. DO NOT throw snow any
higher than necessary.
LED Headlights
The LED headlights are located on the front of the snow
blower (Fig. 18).
Fig. 18
LED lights
1. To turn on the LED light, press the LED light button
(Fig. 19).
Fig. 19
2. To turn o, press the LED light button again.
NOTE: After you have nished using your snow blower,
remember to turn OFF the light switch.
Operating Tips
mWARNING! Foreign objects, such as rocks, broken
glass, nails, wire, or string, can be picked up and thrown by
the snow blower, causing serious personal injury. Remove all
foreign objects from the area to be plowed before operating
the snow blower.
Snow is best removed as soon as possible after snow fall.
1. Keep the area of operation free of foreign objects that
can become thrown by the blades. Perform a thorough
inspection of the area since some objects may be hidden
from view by surrounding snow. If the snow blower hits
an obstruction or picks up a foreign object during use,
stop the snow blower, remove the battery, remove the
obstruction, and inspect the unit for damage. Repair or
replace any damaged part before restarting and operating
the unit.
2. Keep children, pets, and bystanders away from the area of
operation. Be aware that the normal noise of the machine
when turned on may make it dicult for you to hear
approaching people.
3. To clear an area, run unit in an overlapping series of paths.
For large areas, start in the middle and throw snow to
each side, so snow is not cleared more than once.
4. Note the wind direction. If possible, move in the same
direction as the wind so that the snow is not thrown
against the wind (and thus back into your face and on the
just cleared path).
5. Do not push the snow blower with excessive force. Do not
exceed the unit's intake or throw rate.
6. Some parts of the snow blower may freeze under extreme
temperature conditions. Do not attempt to operate the
snow blower with frozen parts. If the parts freeze while the
snow blower is in use, stop the snow blower, remove the
battery, and inspect for frozen parts. Free all parts before
restarting or operating the snow blower. Never force
controls that have frozen.
Maintenance
To order genuine replacement parts or accessories for the
Snow Joe® iON100V-21SB cordless snow blower, please visit
snowjoe.com or contact the Snow Joe® + Sun Joe® customer
service center at 1-866-SNOWJOE (1-866-766-9563).
LED light button
mWARNING! Make sure to turn o the switch and
remove the battery before performing any maintenance task
on your snow blower.
General Maintenance Tips
1. Do not attempt to repair the machine unless you have the
proper tools and instructions for disassembly and repair of
the machine.
14
2. Check bolts and screws at frequent intervals for proper
tightness to ensure that the equipment is in safe working
condition.
3. After each snow removal, shut o the motor, wait for all
revolving parts to stop completely, remove the battery and
wipe residual ice and snow o the unit.
Proper Care for Battery + Charger
mWARNING! To reduce the risk of injury, always unplug
the charger and remove the battery pack from the charger
before performing any maintenance task. Never disassemble
the battery pack or charger. Contact your Snow Joe® +
Sun Joe® dealer or the Snow Joe® + Sun Joe® customer
service center for ALL repairs.
1. To reduce the risk of injury and damage, never immerse
your battery packs or charger in liquid or allow any liquid
to ow inside these components.
2. Clean out dust and debris from charger vents and
electrical contacts by blowing with compressed air.
3. Use only mild soap on a damp cloth to clean the battery
pack and charger, keeping away from all electrical
contacts. Certain cleaning agents and solvents are harmful
to plastics and other insulated parts. Some of these
include gasoline, turpentine, lacquer thinner, paint thinner,
chlorinated cleaning solvents, ammonia and household
detergents containing ammonia. Never use ammable
or combustible solvents around battery packs, battery
chargers or tools.
4. The iON100V-RCH lithium-ion battery charger has no
serviceable parts.
Replacing Scraper Bar
IMPORTANT! Damage to auger housing will result if the
scraper bar wears down too far.
To replace scraper bar:
1. Position unit on a hard, at, smooth level surface.
2. Detach the worn scraper bar from the snow blower by
removing the 4 sets of nuts, washers and bolts that hold it
in place (Fig. 20).
3. Install the new scraper bar and fasten it securely to the
snow blower with the original sets of nuts, washers and
bolts.
Fig. 20
Scraper
blade
Replacing Auger Blades
During use, the auger blades will wear down over time, which
will eventually cause incomplete cleaning. If the unit cannot
plow snow completely and leaves snow on ground, consider
changing the auger blades.
mWARNING! Replacing the auger blades involves
close operation with the auger and the blades. To avoid
injury caused by unintentional starting, make sure the battery
(or batteries) are not inserted before proceeding with the
operation, and wear heavy duty gloves during operation.
Tools Required (Not Provided):
• 10 mm wrench
• 13 mm wrench
• Heavy duty gloves
In total there are 6 blade pieces xed by 16 sets of screws,
washers and nuts in the unit. When replacing worn auger
blades, pay close attention to the order in which you remove
them. Remove the 4 blade pieces on the sides rst, and then
the 2 blade pieces xed on the middle steel plate. Assemble
the new auger blades in the reverse order of the disassembly
(Figs. 21 – 22).
15
Fig. 21
Fig. 22
1
Blades on the sides
2. Follow the same instruction to remove the other 3 blades
located on the sides. Rotate the auger when working on
the blades on the back.
3. After 4 blades on the side are removed, move to the two
blade pieces that are xed on the middle steel plate. Use
the 10 mm wrench to hold the bolt steady, and use the 13
mm wrench to loosen and remove the nut. Repeat on the
other nut and bolt set, and gently remove the blade from
the central plate (Fig. 24).
Fig. 24
Blade to be
removed
Remove the 2 sets of
screws, washers and nuts
4. Rotate the auger to expose the other blade on the plate.
Follow the same instruction to remove it.
5. After all old blades are removed, follow the reverse order
to assemble the new blades. Use the original sets of
hardware to secure the blades on the auger.
2
Blades on the plate
1. To remove the rst blade on the side, use a 10 mm
wrench to hold the bolt steady, and use a 13 mm wrench
to loosen and remove the nut. Repeat the operation to
remove all 3 sets of bolt and nut, and gently remove the
blade from the auger (Fig. 23).
Fig. 23
Blade to be
removed
Remove the 3 sets of
bolt and nut
Replacing Auger Belt
Tools Required (Not Provided):
• 10 mm wrench (2)
• Needle nose pliers
• Heavy duty gloves
1. Position unit on a hard, at, smooth level surface, with the
battery (or batteries) removed.
2. Use 2 10 mm wrenches to remove the bolts and nuts that
are used to x the right side panel. Then remove the right
side panel to expose the belt, as shown (Fig. 25).
16
Fig. 25
5. Install the new drive belt, rotating it onto the pulleys
(Fig. 28).
Right side
panel
Old belt
Nuts
NOTE: The 2 bolts located on the left have 2 nuts on the back,
while the other 4 bolts don't. Use one 10 mm wrench to hold
the left two bolts steady and remove the nuts with the other 10
mm wrench rst, and then remove all the bolts.
3. Use the needle nose pliers to remove the spring from the
hook to release the belt tension (Fig. 26).
Fig. 26
Spring
Bolts
Fig. 28
New drive
belt
NOTE: Rotate the new drive belt rst around the engine pulley,
then the idle pulley, and nally around the auger pulley. Slowly
turn the auger pulley clockwise to drive the belt inwards
(Fig. 29).
Fig. 29
Spring
Spring hook
Engine
pulley
Idle pulley
Needle nose
pliers
4. Remove the drive belt by slowly turning the auger pulley
counterclockwise while pulling the belt outwards (Fig. 27).
Fig. 27
Drive belt
Auger pulley
Belt
Auger pulley
6. Use needle nose pliers to reinstall the spring onto the
hook to tension the belt. Replace the side panel on the
unit, secure with the original hardware. The snow blower is
ready to use.
Storage
1. Examine the cordless snow blower thoroughly for worn,
loose or damaged parts. Should you need to repair or
replace a part, contact an authorized Snow Joe® +
Sun Joe® dealer or call the Snow Joe® + Sun Joe®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
2. Clean the snow blower before storing or transporting.
Be sure to secure the unit while transporting.
3. Remove the battery pack from the cordless snow blower
before storing.
4. Store the cordless snow blower indoors in a locked, dry
place out of the reach of children to prevent unauthorized
use or damage.
17
Battery+ChargerO-SeasonStorage
1. Do not expose your battery pack(s) or charger to water,
rain or allow them to get wet. This could permanently
damage the charger and the battery packs. Do not use oil
or solvents to clean or lubricate your battery pack as the
plastic casing can become brittle and crack, causing a
serious risk of injury.
2. Store the battery packs and charger at room temperature
away from moisture. Do not store in damp locations where
corrosion of terminals may occur. As with other battery
pack types, permanent capacity loss can result if the pack
is stored for long periods of time at high temperatures
(over 120ºF/49ºC).
3. iON100V-5AMP battery packs maintain their charge
during storage longer than other battery pack types.
As a general practice, it is best to unplug the battery
charger and remove the battery pack when they are not
in use. Recharge the battery pack every 6 months to
50% capacity (2 lights on) during o-season storage to
maintain optimal battery performance.
Battery Caution +
Disposal Information
Always dispose of your battery pack according to federal,
state, and local regulations. Contact a recycling agency in your
area for recycling locations.
Service + Support
If your Snow Joe® iON100V-21SB cordless snow blower
requires service or maintenance, please call the Snow Joe® +
Sun Joe® customer service center at 1-866-SNOWJOE
(1-866-766-9563).
Model + Serial Numbers
When contacting the company, reordering parts or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
i O N 1 0 0 V - 2 1 S B
Model #:
Serial #:
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover
the terminals to prevent the battery pack from shorting, which
could cause a re or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead or completely discharged. When burned, toxic fumes
and materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual
for specic information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc) or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium-Ion) batteries.
6. Do not dispose of batteries in re.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
18
iON100V-RCH
Federal Communications Commission
(FCC)
mWARNING! Any changes or modications to this
unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the
equipment.
Class B device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
19
Troubleshooting
mWARNING! Always turn the tool OFF and remove the battery before performing any adjustments, maintenance, or
repairs to your cordless snow blower.
Problem Possible Cause Solution
Unit will not
start
The auger doesn't
rotate while the
motor is running
Chute doesn't
rotate when
pressing the
button
Snow left on
the ground after
cleaning
1. Batteries are at.
2. Batteries are not locked in
position.
3. The safety button is not depressed
1. Auger belt is wore out
2. Auger belt is not assembled properly
1. There's no power.
2. Too much wet snow are accumulated
around the chute and preventing the
chute rotating.
1. Worn out auger blades
2. Worn out scraper bar
1. Charge the batteries
2. Reinsert the battery, and try to start the machine
again.
3. Depress the safety button, and pull the switch bar
lever.
1. Change the auger belt
2. Check the auger belt, make sure it's assembled
tightely on the rail
1. Make sure the batteries are charged and locked in
position.
2. Clean the wet snow around the chute.
1. Replace the blades
2. Replace the scraper bar
20
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe
replacement parts or accessories that are not intended for use with this cordless snow blower. Contact Snow Joe® + Sun Joe®
if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless snow blower. The use of
any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
®
+ Sun Joe® replacement parts and accessories. NEVER use
ModelAccessories Item
1
2
3
100 V 2.5 Ah Lithium-Ion Battery
Battery Charge Time Max: 50 min
Battery Runtime Max: 45 min when working with one
iON100V-5AMP battery
100 V 5 Ah Lithium-Ion Battery
Battery Charge Time Max: 100 min
Battery Runtime Max: 30 min with one battery,
60 min with two batteries
iON100V-2.5AMP
iON100V-5AMP
100 V Battery Quick Charger
iON100V-RCH
4
Universal Snow Thrower
Chute Clean-Out Tool
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe® to provide notice of such
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer
service center at 1-866-SNOWJOE (1-866-766-9563).
SJCOT
21
NOTES
22
SNOW JOE® + SUN JOE® CUSTOMER PROMISE
ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant
as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We
think it’s important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does
not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending
you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting,
sawing, mowing, washing and…?
PRODUCT REGISTRATION:
Snow Joe®, LLC (“Snow Joe® + Sun Joe®”) strongly encourages
you to register your purchase. You can register online at
snowjoe.com/ProductRegistration, or by printing and mailing
in a registration card available online from our website, or
calling our Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at help@snowjoe.com.
Failure to register your product purchase will not diminish your
warranty rights. However, registering your purchase will allow
Snow Joe® + Sun Joe® to better serve you with any of your
customer service needs.
WHO CAN SEEK WARRANTY COVERAGE?
This Warranty is extended by Snow Joe® + Sun Joe® to the owner
of this Machine (a “Machine” consists of a product powered by
a motor) for residential and personal household use only. This
Warranty does not apply to products used for commercial, rental
or re-sale purposes. Should ownership of this machine change
during the 2-year period, please update the Machine’s owner
information at snowjoe.com/ProductRegistration.
WHAT IS COVERED?
Snow Joe® + Sun Joe® warrants to the owner that if this Machine
fails within 2 years from the date of purchase due to a defect in
material or workmanship or as a result of normal wear and tear
from ordinary household use, Snow Joe® + Sun Joe® will send a
replacement part or product, as needed, free of charge and with
free shipping to the original purchaser.
If, in Snow Joe® + Sun Joe®’s sole discretion, the failed Machine
cannot be repaired with a part, Snow Joe® + Sun Joe® will elect to
either (A) send a new Machine at no charge and with free shipping
or (B) refund the full purchase price to the owner.
WHAT IS NOT COVERED?
This Warranty does not apply to the Machines that have been used
commercially or in non-household applications. This Warranty
does not cover cosmetic changes that do not aect performance.
This Warranty is only valid if the Machine is used and maintained
in accordance with the instructions, warnings and safeguards
contained in the owner’s manual. Snow Joe® + Sun Joe® will not
be responsible for the cost of any unauthorized warranty repairs.
This warranty does not cover any cost or expense incurred by
the purchaser in providing substitute equipment or service during
reasonable periods of malfunction or non-use of this product
while waiting for a replacement part or unit under this warranty.
Wearing parts like belts, augers, chains and tines are not covered
under this warranty, and can be purchased at snowjoe.com or
by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are
covered in full for 90-days from the date of purchase.
Repair, replacement or refund of the purchase price are the
exclusive remedies of purchaser and the sole liability of Snow Joe®
+ Sun Joe® under this warranty. No employee or representative
of Snow Joe® + Sun Joe® is authorized to make any additional
warranty or any modication to this warranty which may be
binding upon Snow Joe® + Sun Joe®. Accordingly, purchaser
should not rely upon any additional statements made by any
employee or representative of Snow Joe® + Sun Joe®. In no event,
whether based on contract, indemnity, warranty, tort (including
negligence), strict liability or otherwise, shall Snow Joe® +
Sun Joe® be liable for any special, indirect, incidental, or
consequential damages, including, without limitation, loss of
prot or revenue.
Some states do not allow limits on warranties. In such states, the
above limitations may not apply to you.
Outside the USA, other warranties may apply.
23
snowjoe.com
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