Smev 8000 Series Cookers ...............................................................................................................................4
Atwood Hot Water Service .................................................................................................................................5
Four Seasons Hatch.........................................................................................................................................10
Camec 3 Point Locking Door ...........................................................................................................................12
Camec Water Tank...........................................................................................................................................13
Frilight 12 Volt Lighting.....................................................................................................................................14
Camec Range of Windows, Doors, Shades and Boots...................................................................................15
SMEV Range of Ovens, Grillers, Burners and Sinks ......................................................................................16
Atwood Hot Water Service ...............................................................................................................................17
Recommended Service Agents........................................................................................................................21
New South Wales Service Agents....................................................................................................................22
Northern Territory Service Agents ....................................................................................................................25
Queensland Service Agents.............................................................................................................................26
South Australian Service Agents ......................................................................................................................29
Tasmanian Service Agents...............................................................................................................................31
Victorian Service Agents ..................................................................................................................................32
Western Australian Service Agents..................................................................................................................35
New Zealand Service Agents...........................................................................................................................38
Information Record.............................................................................................................
..............................40
Page 1Camec Service Guide for Australia and New Zealand
CONGRATULATIONS ON YOUR NEW PURCHASE
More information https://www.caravansplus.com.au
On behalf of Camec I would like to congratulate you on the purchase of your new Recreational Vehicle.
Your new Recreational Vehicle is equipped with products mentioned in the Camec Service Guide.
Please consult your dealer to identify Camec products.
I ask that you read our Service Guide in conjunction with the Vehicles Owner’s Manual so you may relax and
enjoy yourself as you holiday in your new Recreational Vehicle.
Happy and safe travelling!
NICK ARONIS
Customer Services Technical Manager
Camec Service Guide for Australia and New ZealandPage 2
HELPFUL HINTS
More information https://www.caravansplus.com.au
The information provided in this booklet is provided in good faith and should not be used as a substitute for
each products instruction manual or warranty booklet.
All products manufactured and named in this booklet are done so with the understanding an authorized
person will fit the product into an application of intended use as approved by the manufacturer and installed
in accordance with any local, state or federal regulations.
Camec has made every attempt to nominate competent repairers across Australia that will be able to repair
products manufactured or distributed by Camec in the unfortunate event that a problem should occur.
Camec will not provide payment of any kind for on-site servicing of products, travel expenses or reimburse
payment for products repaired without authorization.
Installation faults are not covered by any Camec warranty.
In the event of a warranty claim please return the product with proof of purchase to the outlet which you
purchased it from so that they may forward your claim on your behalf. If this is not possible it is the
responsibility of the end user/purchaser to advise the nearest Camec branch and or its nominated agent
contained in this booklet and make arrangements for the product to be sighted by Camec or its nominated
agent.
To ensure your warranty is protected please read this booklet along with additional product information
provided. Camec reserve the right to replace repair and or rectify any part of the product, which proves upon
inspection by Camec personnel or its nominated agent, to be defective in material and or workmanship.
Thank you
Page 3Camec Service Guide for Australia and New Zealand
SMEV 8000 SERIES COOKERS
More information https://www.caravansplus.com.au
EAR WARRANTY
1 Y
The Smev series 8000 fitted to your caravan is designed to operate on Propane Gas at 2.75 KPA. These
units must not be connected to any other gas supply. Only qualified gas fitters can install, adjust or service
the appliance.
For maximum energy efficiency select a pan to suit the burner being used. Locate pan centrally over the
burner so that it is stable and does not overhang the appliance.
The flame should be adjusted so that it does not extend past the edge of the pan. When the contents of pan
reach boiling point, turn the flame to low.
Do not place anything, (flame tamer, asbestos mat), between pan and pan support as serious damage to the
appliance may result.
Do not remove the pan support and enclose the burner with a wok stand, as this will concentrate and deflect
heat on to the hotplate.
Do not use large pots or heavy weights, which can bend the pan support or deflect the flame onto the hot
plate.
If not in use for long periods, please shut off gas.
Burners may be cleaned with a damp cloth moistened in warm soapy water.
Do not use steel wool or other abrasives.
Take care not to allow detergent and water to enter the burners.
For stubborn stains when cleaning oven, use a non-abrasive, non-caustic household cleaner and a soft
cloth.
The following are considered abnormal operation and require servicing by an authorised serviceman.
Yellow tipping of burner flame
Sooting up of cooking utensils
Burners not igniting properly
Burners failing to remain alight
Burners extinguished by normal operation of cupboard doors
Please read the operating instructions carefully before lighting the appliance.
Camec Service Guide for Australia and New ZealandPage 4
ATWOOD HOT WATER SERVICE
More information https://www.caravansplus.com.au
EAR WARRANTY
2 Y
Remote, Direct spark ignition eliminates the need to light external pilot light.
Energy efficient U-tube combustion chamber prevents early mixing of cold water, ensuring the pleasure of a
hot water shower lasts longer.
Special aluminium alloys which conduct heat quicker and reduce vehicle weight, with hot water unit weighing
less than 9kg.
Enriched aluminium clad tank, which eliminates the necessity of an anode rod (no anode rod required).
Designed specifically to withstand the rigours of RV road travel. Camec offers a unique 2-year warranty on
the Atwood hot water service.
The Atwood is a storage hot water unit. Ambient temperature does require time to heat. Approximately 50 to
70 minutes depending on temperature of water and the out side temperature
The unit will cycle its self on and off when water is reaching temperature and for as long as the unit is
switched on and has a gas supply.
Always drain the water when the unit is shut down or when in danger of freezing. If allowed to freeze, the
tank or pipes may burst. In such cases, the warranty will be void. Never place a frozen unit in operation.
Rinse tank at regular intervals (2 to 3 times per year). This increases the life of the tank and gives you full
22.7 litres of hot water.
Weeping or dripping of the pressure temperature relief valve while the water heater is running DOES NOT
mean it is defective. This is normal expansion of water as it is heated in the closed water system.
The Atwood water heater tank is designed with an internal air gap at the top of the tank to reduce the
possibility of weeping and dripping. In time the expanding water will absorb this air. To replace the air read
the instruction and follow steps carefully.
The interior of the flue tube and the interior of the burner tube should be cleaned at least once a year and
more frequently if spiders and other nest-building insects are a problem in your area. Only a qualified
technician should perform these operations.
Be sure the water heater ignition systems are “OFF” during any type of refuelling and while vehicle is in
motion or being towed. Do not drive whilst Atwood is in operation.
Water from the water heater should not be used for drinking purposes.
Cold and especially heated portable water, which has been stored for long periods of time, generally no
longer has the quality required for human consumption, especially due to the increase in bacteria count.
Intermittent problems can occur. This may be caused by poor or corroded wire connections. Carefully pull out
spade connected wires and check for dirt or corrosion. Then reconnect them and ensure the connections are
tight and free from corrosion.
Page 5Camec Service Guide for Australia and New Zealand
Leaking or dripping of the pressure relief valve:
More information https://www.caravansplus.com.au
Check that a cold water expansion valve is fitted (after-market)
If connected to mains check there is a pressure reducer fitted to the line (after-market)
Check there is an air gap installed in tank as per Atwood instructions.
TROUBLESHOOTING:
Spark present, but no gas
Low Voltage
Make sure you have the correct power supply - 10.5 VDC minimum
Blocked main burner tube
Clean the burner tube using compressed air
Dirty connector on circuit board
Clean edge connector with a soft cloth
Gas present, but no spark
High tension lead wire loose
Secure wire connection on circuit board ensuring spade is not under or above but securely over
Gas and spark present
Low voltage
Make sure you have the correct power supply - 10.5 VDC minimum
Poor electrical ground
Secure electrical ground
Partial obstruction in main burner
Clean main burner using compressed air
Partially obstructed main burner orifice
Clean main burner orifice using compressed air
Camec Service Guide for Australia and New ZealandPage 6
Insufficient water temperatures
More information https://www.caravansplus.com.au
Thermostat not seated against tank
Reset thermostat firmly in position
Erratic burner flame or sooting
Low gas pressure
Set inlet pressure at a minimum 11” W.C. with two or more gas appliances running
Poor gas supply
Replace gas supply
Blocked burner orifice
Clean orifice with compressed air - DO NOT enlarge orifice
No spark and no gas
No voltage
Make sure you have the correct power supply - 10.5 VDC minimum
Dirty edge connector on circuit board
Clean edge connector with a soft cloth
Defective thermal cut-off
Replace thermal cut-off
Fails to ignite
Cracked electrode ceramic
Replace spark electrode
Chattering or fluctuating thermostat
Replace thermostat
Insulation on electrode wire cut or damaged
Replace electrode
Ground screw at top of circuit board not tight
Tighten ground screw - if stripped, replace with larger screw
The water tank is enclosed in a styrofoam insulation case. DO NOT REMOVE THIS.
Please read carefully the Atwood Hot Water Service Instructions before lighting.
Page 7Camec Service Guide for Australia and New Zealand
VITRIFRIGO REFRIGERATION
More information https://www.caravansplus.com.au
EAR WARRANTY
1 Y
Cleaning
Before cleaning ensure that the refrigerator is not connected to the power supply. If necessary extract the
plug from the power socket.
Exterior
Clean exterior first with warm and then with cold water. Dry with a soft cloth. Avoid use of abrasive products.
Interior
Remove racks, containers, and ice trays and clean interior using warm water mixed with a little bicarbonate
of soda or vinegar. Rinse and dry carefully with a soft cloth. Do not use abrasive products, detergents or
soap.
Condenser
Clean condenser at least once a year using a vacuum cleaner or dry brush.
To avoid the formation of mould or unpleasant odours caused by prolonged disuse, extract plug from socket
and empty the unit, completely clean the interior and leave fridge door ajar.
Each refrigerator is fitted with a thermostat, which automatically maintains set temperatures.
Select desired temperature by means of the adjustment knob.
When the knob is on “0” or “STOP” the refrigerator is not in operation.
The refrigerator is started by turning the knob to “1”. Temperature settings range from 1 to 5, 5 being the
lowest temperature.
Some models are fitted with thermostats with different temperature scale markings than those described
above. In this case decrease temperature by turning the knob clockwise.
Defrosting
Defrosting should be carried out whenever the frost layer exceeds a thickness of three millimetres. This is
necessary to guarantee efficient refrigeration and to avoid excessive power consumption.
To completely defrost the refrigerator turn the thermostat to “stop”. Keep the door open to speed up
defrosting time.
Do not attempt to remove the frost layer using any sharp metal instruments.
This could pierce the refrigerator plate and cause irreparable damage to the appliance.
After defrosting, switch the refrigerator on by turning the thermostat knob to the desired setting.
Unit must be well ventilated.
Camec Service Guide for Australia and New ZealandPage 8
WHAT TO DO IF THE FRIDGE DOES NOT WORK
More information https://www.caravansplus.com.au
Check that:
The Thermostat is not set to “STOP”
The power supply is present
The electrical circuit –breaker on the appliance has not tripped
The plug is inserted properly into the socket
EXCESS REFRIGERATOR NOISE
Check that:
The refrigerator is standing on a completely level surface
The refrigerator is not touching other objects, which may cause vibrations
The refrigerating circuit tubes at the back of the unit are not touching or vibrating against the appliance
INSUFFICIENT REFRIGERATING POWER
Check that:
The door is sealed properly
The refrigerator is not positioned close to heat sources
Sufficient ventilation
Frost has not accumulated on the evaporator
Dust has not blocked the condenser
The fan rotates freely
The refrigerator is not overfull
The door has not been opened excessively
Please read carefully the Camec refrigeration service book before operating.
If fridge still does not work after attempting repair methods listed in the Vitrifrigo refrigeration
service book, consult your nearest service centre.
Page 9Camec Service Guide for Australia and New Zealand
FOUR SEASONS HATCH
More information https://www.caravansplus.com.au
EAR WARRANTY
1 Y
OPENING INSTRUCTIONS
To Open:Move bolt (1) to right.
Rotate control (2) clockwise snap action is felt through ‘RAIN’
position.
To Close:Rotate control (2) counterclockwise.
Insect Screens:Remove by lifting off from the top corner and peel off. Insect screen may be
washed. Replace by pushing onto track. Start at the bottom.
The four seasons hatch features 161 square centimetres of fixed ventilation – even when closed.
Totally waterproof during rain, with flaps in ‘open’ rain position. Four independently adjusted, flyscreened
flaps secure breeze from any direction. Screens are easily removed for cleaning.
Spare parts are available such as FLAPS, FLYSCREENS and MECHANISMS if required. Every 12 months
check the sealing where hatch is fixed to the roof that it is still sealing and free of cracks and leaks.
Flyscreens are removable for cleaning and can be washed in warm soapy water.
To open, move bolt.
To prevent damage to the hatch it is important that the four flaps are securely shut before travelling.
CAMEC PROTECTOR SHADE
EAR WARRANTY
1 Y
Protector shades feature speciality designed stays, with in-built limit stops. The stay adjustment nuts should
be kept lubricated to prevent seizure. Especially in coastal areas.
Dust and dirt will cause stiffness in joint when operating the shade. Ensure that this is cleaned out of tracks
as a part of your general caravan maintenance plan.
Always ensure that the Shade is locked down before travelling.
Camec Service Guide for Australia and New ZealandPage 10
CAMEC / SLIMLINE WINDOWS
More information https://www.caravansplus.com.au
EAR WARRANTY
1 Y
Camec windows are a low maintenance product, very little service is required. Full ranges of spare parts are
available from most caravan part retailers.
Clean with automotive shampoo then rinse with cold water and dry completely. When dried, apply talcum
powder to a clean dry cloth and wipe over the seals and aluminium frame to form a light powdery film. This
will need to be done more frequently if in coastal areas.
Never use solvents on any of the acrylic based glazing options. (Galaxy, Bubble & Jupiter windows).
Insect screens are removable from the outside and are best soaked in warm soapy water for cleaning
purposes.
Series 44 sliding windows and Series 300 sliding windows should be treated the same as wind-out windows
but the slide tracks and drain slots should be regularly cleaned.
An occasional application of silicone spray will ensure your windows continue to slide effortlessly in their
tracks.
Galaxy Windows: If crazing occurs, wash with warm soapy water then buff with clean dry cloth and Mr.
Sheen.
CAMEC BOOT DOOR
EAR WARRANTY
1 Y
The boot of your caravan is a handy way to store all those odds and ends that are not always needed like
Tarps, Gumboots and other items that may be damp or dirty.
It is important to realise that it is not a waterproof storage area and in most caravans a drain plug is installed
into the boot to allow water to run on the road. When storing wet items condensation can form. Do not store
dry goods in this area.
The boot is also virtually maintenance free. We recommend that you ensure that the hinges are clean and
free of dust. Dirt and dust can bind the hinging making it difficult to open and close. Clean with warm soapy
water.
Remember to always lock boot down before travelling.
Page 11Camec Service Guide for Australia and New Zealand
CAMEC 3 POINT LOCKING DOOR
More information https://www.caravansplus.com.au
EAR WARRANTY
1 Y
An Australian made product. Uniquely designed to improve security for your caravan. Easy operation main
door separates from the security door by lifting the door handle in an upwards position. The door is super
strong incorporating an amplemesh security door, heavy rigid and strong aluminium extrusion and a solid
one-piece laminated infill panel. Ventilated to comply with gas regulations. Electrically earthed for safety.
Specially extruded water and dust seals.
If door appears out of square or uneven and is not opening and closing freely check the caravan is on level
ground and/or that the stabilising jacks are down correctly. If the stabilising jacks are not correctly adjusted
this may cause twisting of the chassis affecting operation of the door.
The Camec 3 point locking door is virtually maintenance free if kept in good clean order. An eye should be
kept on the locks to ensure that they stay aligned and the door is locking well.
The screws that fasten the locks to the extrusion should be screwed hand tight and it is important that they
are not over tightened.
When fitting after market blinds, curtains or grab handle to the Camec door, it is important to remember that
an operating arm is located inside the aluminium security door section. This arm connects and operates the
three locking points. When fitting hooks/clips or screws to this section, the fixing screws must not be more
than 6mm from the flywire beading channel lip.
If door is sticking and out of square, contact the outlet where purchased from.
Sticking of the internal locking snib happens when lock has been over-tightened. Release centre screw by 1/
4 turn. If too loose, tighten by 1/4 turn.
The door MUST be locked while travelling.
Camec must authorise all warranty claims before repairs or replacements are carried out and no payment of
repairs or parts will be given if not previously authorised by Camec.
Camec Service Guide for Australia and New ZealandPage 12
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