SMC Sierra Monitor FS-IOT-BACX Startup Manual

Document Revision: 1.C

T18045

BACnet IoT Gateway FS-IOT-BACX

Start-up Guide

APPLICABILITY & EFFECTIVITY

Effective for all systems manufactured after May 2018.

BACnet IoT Gateway Start-up Guide

Technical Support

Technical Support

Thank you for purchasing the BACnet IoT Gateway from Sierra Monitor Corporation.
Please call us for any technical support needs related to the FieldServer product.

Sierra Monitor Corporation
1991 Tarob Court
Milpitas, CA 95035

Website: www.sierramonitor.com

U.S. Support Information:

[phone]
[phone]

Email: [e-mail]

EMEA Support Information:

[phone]
Email: [e-mail]

BACnet IoT Gateway Start-up Guide

Table of Contents

TABLE OF CONTENTS

1 BACnet IoT Gateway Description....................................................................................................... 7

2 Equipment Setup ................................................................................................................................. 8

2.1 Physical Dimensions....................................................................................................................... 8

2.1.1 FS-IOT-BACW Drawing .......................................................................................................... 8

2.1.2 FS-IOT-BACC Drawing ........................................................................................................... 9

2.2 Mounting ....................................................................................................................................... 10

2.3 Attaching the Antenna(s) .............................................................................................................. 10

2.4 FS-IOT-BACC: Inserting the SIM Card ......................................................................................... 11

3 Installing the BACnet IoT Gateway .................................................................................................. 12

3.1 RS-485 .......................................................................................................................................... 12

3.1.1 Connection P1 Port ............................................................................................................... 12

3.1.1.1 Wiring ............................................................................................................................. 12

3.2 10/100 Ethernet Connection Port ................................................................................................. 13

4 Operation ............................................................................................................................................ 14

4.1 Power up the Device..................................................................................................................... 14

5 Connecting to the BACnet IoT Gateway .......................................................................................... 15

5.1 Using the FieldServer Toolbox ..................................................................................................... 15

5.2 Connect Using a Web Browser .................................................................................................... 16

5.3 Logging into BACnet IoT Gateway ............................................................................................... 17

5.3.1 Change Password ................................................................................................................. 18

5.4 Add Additional Users .................................................................................................................... 18

5.5 Manage Users .............................................................................................................................. 18

6 Configuring the BACnet IoT Gateway.............................................................................................. 20

6.1 Settings ......................................................................................................................................... 20

6.1.1 Network Settings ................................................................................................................... 20

6.1.2 Local Settings – BACnet ....................................................................................................... 22

6.1.3 Remote Settings – Foreign Device Registration for BBMD Support ..................................... 23

7 Using the BACnet IoT Gateway ........................................................................................................ 24

7.1 BACnet Explorer ........................................................................................................................... 24

7.1.1 Discover the Device List ........................................................................................................ 25

7.1.2 View Device Details and Explore Points/Parameters............................................................ 26

7.1.3 Explore All of a Device’s Points – Deep Explore ................................................................... 28

7.1.4 Checking Device Information – Device Info .......................................................................... 29

7.1.5 Edit the Present Value Field .................................................................................................. 30

7.2 Monitor View ................................................................................................................................. 32

7.2.1 Set Devices to Track ............................................................................................................. 32

7.2.2 Logging Data ......................................................................................................................... 33

7.3 Historian ........................................................................................................................................ 35

7.3.1 Graph Data Logging Information ........................................................................................... 35

7.3.2 Creating an Event Log ........................................................................................................... 38

7.4 Event Log ...................................................................................................................................... 40

8 Connecting to the SMC Cloud .......................................................................................................... 41

8.1 User Setup .................................................................................................................................... 41

8.2 Registration Process..................................................................................................................... 43

8.3 Login to SMC Cloud...................................................................................................................... 47

Appendix A Specifications ....................................................................................................................... 48

Appendix B References ............................................................................................................................ 49

Appendix B.1. Understanding FDR ......................................................................................................... 49

Appendix B.2. Understanding BACnet BBMD and NAT Routing ............................................................ 49

BACnet IoT Gateway Start-up Guide

Table of Contents

Appendix C Troubleshooting ................................................................................................................... 51

Appendix C.1. Communicating with the BACnet IoT Gateway Over the Network .................................. 51

Appendix C.2. Lost or Incorrect IP Address ............................................................................................ 52

Appendix C.3. Viewing Diagnostic Information ....................................................................................... 53

Appendix C.4. Checking Wiring and Settings.......................................................................................... 53

Appendix C.5. LED Diagnostics for Communications Between BACnet IoT Gateway and Devices ...... 54

Appendix C.6. Before Contacting Technical Support Take a Diagnostic Capture .................................. 55

Appendix C.7. Updating Firmware .......................................................................................................... 56

Appendix C.8. Securing BACnet IoT Gateway with Passwords ............................................................. 57

Appendix C.9. Kaspersky Endpoint Security 10 ...................................................................................... 58

Appendix C.10. Wi-Fi and Cellular Signal Strength ................................................................................ 59

Appendix D Limited 2 Year Warranty ...................................................................................................... 60

BACnet IoT Gateway Start-up Guide

List of Figures

LIST OF FIGURES

Figure 1: BACnet IoT Gateway FS-IOT-BACW Dimensions ........................................................................ 8

Figure 2: BACnet IoT Gateway FS-IOT-BACC Dimensions ......................................................................... 9

Figure 3: DIN Rail ........................................................................................................................................ 10

Figure 4: Insert SIM Card into the Micro SIM Card Slot – Label Side View (Left) and Top Down View

(Right) .................................................................................................................................................. 11

Figure 5: RS-485 R2 Connection Port ........................................................................................................ 12

Figure 6: Ethernet Connection .................................................................................................................... 13

Figure 7: Connecting Power........................................................................................................................ 14

Figure 8: Required Current Draw for the BACnet IoT Gateway .................................................................. 14

Figure 9: BACnet IoT Gateway Login Page ................................................................................................ 16

Figure 10: Login Window ............................................................................................................................ 17

Figure 11: BACnet IoT Gateway Landing Page .......................................................................................... 17

Figure 12: Profile Settings Window ............................................................................................................. 18

Figure 13: Manage Users Settings ............................................................................................................. 18

Figure 14: Select User ................................................................................................................................ 19

Figure 15: Edit User Information ................................................................................................................. 19

Figure 16: Configuration Button Functions ................................................................................................. 20

Figure 17: Network Settings – Common and IP Settings ........................................................................... 20

Figure 18: Network Settings – Wi-Fi Client, Wi-Fi AP, and Cellular Settings ............................................. 21

Figure 19: Connection Settings ................................................................................................................... 22

Figure 20: Connection Parameters ............................................................................................................. 22

Figure 21: FDR Enabled Checkbox ............................................................................................................ 23

Figure 22: FDR IP Fields ............................................................................................................................. 23

Figure 23: BACnet Explorer Page ............................................................................................................... 24

Figure 24: Discovery Window ..................................................................................................................... 25

Figure 25: Device List ................................................................................................................................. 25

Figure 26: Device Sub-items ....................................................................................................................... 26

Figure 27: Full Device Sub-items ................................................................................................................ 26

Figure 28: Simplified Device Details ........................................................................................................... 27

Figure 29: Additional Device Details ........................................................................................................... 27

Figure 30: Highlighted Present Value ......................................................................................................... 30

Figure 31: Write Property Window .............................................................................................................. 30

Figure 32: Updated Present Value .............................................................................................................. 31

Figure 33: Selected Device Properties for Monitor View ............................................................................ 32

Figure 34: Highlighted Monitor View Tab .................................................................................................... 32

Figure 35: Monitor View Showing Tracked Device Properties .................................................................... 33

Figure 36: Data Logging Window ................................................................................................................ 33

Figure 37: Change of Value Log Type ........................................................................................................ 33

Figure 38: Periodic Log Type ...................................................................................................................... 33

Figure 39: Settings Window ........................................................................................................................ 34

Figure 40: Edit Poll Interval Window ........................................................................................................... 34

Figure 41: Historian Page ........................................................................................................................... 35

Figure 42: Historian Settings Window ......................................................................................................... 35

Figure 43: Confirm Clear Logs Window ...................................................................................................... 36

Figure 44: Historian Graph .......................................................................................................................... 36

Figure 45: Selected Portion of Historian Graph .......................................................................................... 37

Figure 46: Monitor View Device Properties ................................................................................................. 38

Figure 47: Event Settings Window .............................................................................................................. 38

Figure 48: Add Event Settings .................................................................................................................... 38

Figure 49: Event Settings Window with Added Events ............................................................................... 39

Figure 50: Monitor View Device Properties with Updated Status ............................................................... 39

Figure 51: Event Log Page Showing Added Events ................................................................................... 40

Figure 52: Welcome to FieldPoP Email ...................................................................................................... 41

Figure 53: Setting User Details ................................................................................................................... 42

Figure 54: BACnet IoT Gateway Landing Page – FieldPoP Tab ................................................................ 43

Figure 55: Registration Information Page ................................................................................................... 43

BACnet IoT Gateway Start-up Guide

List of Figures

Figure 56: SMC Cloud Connection Problems Message ............................................................................. 44

Figure 57: SMC Cloud Registration Page ................................................................................................... 45

Figure 58: Device Registered for SMC Cloud ............................................................................................. 46

Figure 59: SMC Cloud Login Page ............................................................................................................. 47

Figure 60: SMC Cloud Landing Page ......................................................................................................... 47

Figure 61: Specifications ............................................................................................................................. 48

Figure 62: BBMD Scenario 1 – Interconnected IP Network ........................................................................ 49

Figure 63: BBMD Scenario 2 – NAT Routing .............................................................................................. 50

Figure 64: Ethernet Port Location ............................................................................................................... 52

Figure 65: Error Messages Screen ............................................................................................................. 53

Figure 66: Diagnostic LEDs ........................................................................................................................ 54

Figure 67: FS-GUI Passwords Page ........................................................................................................... 57

Figure 68: Password Recovery Page ......................................................................................................... 57

Figure 69: Kaspersky ES10 Settings .......................................................................................................... 58

Figure 70: Web Anti-Virus Trusted URLs .................................................................................................... 58

Figure 71: Wi-Fi & Cellular Signal Strength Listing ..................................................................................... 59

BACnet IoT Gateway Start-up Guide

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1 BACNET IOT GATEWAY DESCRIPTION

The BACnet IoT Gateway provides a connection from BACnet devices and networks to the cloud. This is
achieved via a discovery tool built into the hardware for any BACnet/IP or BACnet MS/TP network without
any additional dongles or installations needed. BBMD BACnet network discovery is also supported.

The BACnet IoT Gateway comes in two models. The FS-IOT-BACW model has one RS-485 port, one
Ethernet 10/100 port and supports Wi-Fi network connection. The FS-IOT-BACC model supports cellular
connections as well as all ports and support offered by the FS-IOT-BACW model.

Additionally, the Gateway acts as a Wi-Fi access point for modern web based configuration and remote
access from any mobile device without user restrictions.

The BACnet IoT Gateway also includes Monitor View, Historian, and Event Log data analysis features that
allow tracking and logging of individual device data points across the connected network in real-time.

The BACnet IoT Gateway is cloud ready and connects with Sierra Monitor’s SMC Cloud.

NOTE: For SMC Cloud information, refer to the SMC Cloud Start-up Guide online through the

Sierra Monitor website.

NOTE: The latest versions of instruction manuals, driver manuals, configuration manuals and

support utilities are available online through the Sierra Monitor website.

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2 EQUIPMENT SETUP

2.1 Physical Dimensions

2.1.1 FS-IOT-BACW Drawing

Figure 1: BACnet IoT Gateway FS-IOT-BACW Dimensions

P1 Serial Port

Power Port

Wi-Fi Antenna

Socket

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2.1.2 FS-IOT-BACC Drawing

Figure 2: BACnet IoT Gateway FS-IOT-BACC Dimensions

P1 Serial Port

Power Port

Cellular Antenna

Wi-Fi Antenna

Socket

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2.2 Mounting

The BACnet IoT Gateway can be mounted using the DIN rail mounting bracket on the back of the unit.

2.3 Attaching the Antenna(s)

Wi-Fi Antenna:

If using the FS-IOT-BACW (Wi-Fi) or FS-IOT-BACC (Cellular & Wi-Fi) models, screw in the Wi-Fi antenna
to the front of the unit as shown in Figure 1.

Cellular Antenna:

If using the FS-IOT-BACC model, screw in the long cellular antenna on the top of the unit as shown in

Figure 2.

Din Rail
Bracket

Figure 3: DIN Rail

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2.4 FS-IOT-BACC: Inserting the SIM Card

NOTE: A micro 3G SIM card must be purchased from an AT&T, Kore Telematics or Vodafone

cellular provider to set up Cellular functionality and create a data plan for the BACnet IoT
Gateway. SIM card vendor contact information is available at the end of the Section.

Insert the SIM card into the Micro SIM card slot with the chip on the SIM card facing away from the
cellular antenna as shown below.

See Section 6 to complete cellular setting configuration.

SIM Card Vendor Contact Information:

Kore Telematics

Joao Freitas
KORE Wireless
Office: [phone]

[e-mail]
www.koretelematics.com

AT&T

Please call AT&T Customer Service at 800.331.0500 or find the nearest AT&T store.
IMEI 357178070517852

Figure 4: Insert SIM Card into the Micro SIM Card Slot –

Label Side View (Left) and Top Down View (Right)

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3 INSTALLING THE BACNET IOT GATEWAY

3.1 RS-485

3.1.1 Connection P1 Port

NOTE: Ensure RS-485 is selected by checking that the number 4 DIP Switch is set to the left side.

Connect to the 3-pin connector as shown below.

The following Baud Rates are supported on the P1 Port:
9600, 19200, 38400, 57600, 76800

3.1.1.1 Wiring

RS-485

BMS RS-485 Wiring

BACnet IoT Gateway

Pin Assignment

RS-485 +

TX +

RS-485 -

RX -

GND

GND

NOTE: Use standard grounding principles for GND.

Figure 5: RS-485 R2 Connection Port

TX+ RX- GND

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3.2 10/100 Ethernet Connection Port

The Ethernet Port is used both for BACnet/IP communications and for configuring the BACnet IoT Gateway
via the Web App. To connect the BACnet IoT Gateway, either connect the PC to the Gateway’s Ethernet
port or connect the Gateway and PC to an Ethernet switch. Use CAT5 cables for the connection.

NOTE: The Default IP Address of the BACnet IoT Gateway is 192.168.1.24, Subnet Mask is

255.255.255.0.

Figure 6: Ethernet Connection

Ethernet Port

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4 OPERATION

4.1 Power up the Device

Apply power to the device. Ensure that the power supply used complies with the specifications provided.
Ensure that the cable is grounded using the FG or “Frame GND” terminal. The BACnet IoT Gateway is
powered by 12-24V DC.

Power Requirement for BACnet IoT Gateway External Gateway

Current Draw Type

BACnet IoT Gateway Family

12V DC

24V DC

FS-IOT-BACW (Typical)

170mA

100mA

FS-IOT-BACW (Maximum)

240mA

140mA

FS-IOT-BACC (Typical)

320mA

185mA

FS-IOT-BACC (Maximum)

670mA

390mA

NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply of the host
system. A safety margin of 25% is recommended.

Figure 8: Required Current Draw for the BACnet IoT Gateway

Figure 7: Connecting Power

FG

– +

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5 CONNECTING TO THE BACNET IOT GATEWAY

The FieldServer Toolbox Application can be used to discover and connect to the BACnet IoT Gateway on
a local area network. To manually connect to the BACnet IoT Gateway using the Toolbox, click on the plus
icon ( ) and enter the IP Address, or enter the Internet IP Address into a web browser.

5.1 Using the FieldServer Toolbox

• Install the Toolbox application from the USB drive or get it from the Sierra Monitor website.

• Use the Toolbox application to find the BACnet IoT Gateway, change the IP Address details (if

required) and launch the Web App (by clicking the Connect button).

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5.2 Connect Using a Web Browser

• Open a Web Browser and input the BACnet IoT Gateway’s IP Address. The Default IP Address of
the BACnet IoT Gateway is 192.168.1.24, Subnet Mask is 255.255.255.0.

• If the PC and the BACnet IoT Gateway are on different IP Networks, assign a Static IP Address to
the PC on the 192.168.2.X network.

Figure 9: BACnet IoT Gateway Login Page

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5.3 Logging into BACnet IoT Gateway

• Click the orange “Login” button and enter user name and password informaiton into the Login
Window.

NOTE: The default user name is “admin” and default password is “admin”.

• The BACnet IoT Gateway landing page will open once valid user information has been entered and
the “Log In” button is clicked.

Figure 10: Login Window

Figure 11: BACnet IoT Gateway Landing Page

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5.3.1 Change Password

• Once logged in, click on the profile dropdown menu ( ) in the top right corner of any
page.

• Then click on Settings ( ) to open the Profile Settings window.

• Fill in the old password and the two new password fields, then click the change password button.

• A sucessful password update message will appear, click the “x” in the upper right corner of the

window to exit the Profile Settings window.

5.4 Add Additional Users

• Once in the Profile Settings window, fill in the username, the two password and role fields.

NOTE: An administrator role has full access to the BACnet IoT Gateway and user management,

while a user role does not have user management capability.

• Click the Add User button to save the new user.

5.5 Manage Users

• When more than one user is generated for the BACnet IoT Gateway, the Manage Users field will
appear in the Profile Settings window.

Figure 12: Profile Settings Window

Figure 13: Manage Users Settings