SMC Networks SMCNAS04 User Manual

USER GUIDE

SMCNAS04/

SMCNAS24

TigerStore™
SMB Network Attached Storage Server

SMCNAS04 / SMCNAS24

User’s Guide

May 2007

TRADEMARKS
all brand and product names are trademarks or re gistered trademarks of their respective
companies.

NOTE
the information in this manual is subject to change without notice.

SMC Networks, Inc. Warranty Statement

This SMC Networks, Inc. product comes with a 2-year limited warranty from the date of
purchase. SMC Networks, Inc. warrants in good operating condition for the warranty period. This
warranty does not include non-SMC Networks, In c. inst all ed co mpon ent s. If the SM C N etw orks,
Inc. product malfunctions during the warranty period, SMC Networks, Inc. will, at its discretion,
repair or replace the product at no charge, provided the pro duct has not been subjected t o misu se,
abuse or non-SMC Networks, Inc. authorized alterations, modifications or repairs. When
returning a product, include your original proof of purchase. Return requ ests cannot be processed
without proof of purchase. Shipment of returned product to SMC Networks, Inc. is the
responsibility of the purchaser. All expressed and implied warranties for the SMC Networks, Inc.
product line including, but not limited to , the warranties of merchantability and fitness for a
particular purpose, are limited in duration to the above period.

Under no circumstances shall SMC Networks, Inc. Be li able in any way t o the user fo r damag es,
including any lost profits, lost savings or other incident al or co nsequential damages arising o ut of
the use of, or inability to use, the SMC Networks, Inc. products. SMC Networks, Inc. Reserves
the right to revise or update its products, software, or documentation without obligation to notify
any individual or entity.

<Important Notice>

Please have your proof of purchase receipt to get warranty support. All defective products shall be
returned with a copy of proof of purchase. In no event shall SMC Networks, Inc. 's liability exceed
the price paid for the product from direct, indirect, special, incidental, or consequential damages
resulting from the use of the product, its accompanying software, or its documentation. SMC
Networks, Inc. does not offer refunds for an y product.

All rights reserved. SMC Networks, Inc. devices are designed for home or office use. SMC
Networks, Inc. cannot be made liable for any damages, loss of data or damage following thereof
(including, without limitation, damages for loss of business profits, business interruption, loss of
business information, or other pecuniary loss) arising out of the use of or inability to use this SMC
Networks, Inc. product, even if SMC Networks, Inc. has been advised of the possibility of such
damages.

We reserve the right to upgrade our products in keeping with technological advances .

SMC Networks, Inc. warrants your product against any defect in material and workmanship,
under normal use, for the designated warranty period. The warranty becomes effective from the
date of shipment. In the event this product is found to be defective within the warranty period,
SMC Networks, Inc. will, at its discretion, repair or replace the defective pro duct.

This warranty is void if:

• The product was operated/stored in abnormal use or maintenance conditions;

• The product is repaired, modified or altered

• The product was subjected to abuse, neglect, electrical fault, improper packaging,

accident or acts of nature;

• The product was installed improperly;

• The serial number of the product is defaced or missing;

For storage products: Under various circumstances, such as damage from extreme conditions like
floods, power fluctuations, damage caused during the installation of the drive, damage caused by
improper or improperly used packaging, or p hysical misuse or abuse, the dat a on a disk drive may
be inaccessible through normal operations. However, the data may be recoverable through
extraordinary means offered through a specialized data recovery service.

SMC Networks, Inc. does not perform any data recovery services . If you are unable to access data
on your drive due to damage such as that mentioned above, you may wish to consider contacting
an independent data recovery service. The disk drives used in this product are covered under the
original manufacturer’s warranty,

SMC Networks, Inc. cannot be made liable for any damages or loss of data as a result of improper
use or damage to the disk drives. The disk drives used in this product are covered under the
original manufacturer’s warranty.

iv

Safety Information

z WARNING: Before connecting to power, set the Voltage

Switch on the rear of your system to the voltage matching your area –
voltage rating 100~127 / 200~240 Vac. Device could be damaged when
the Voltage Switch is at the wrong position.

z Maximum operating ambient temperature 40

o

C degree

Model Information

Before accessing SMCNAS04/SMCNAS24, please download and
install JAVA Runtime Environment (JRE) 6 first on your computer,
otherwise, the NASDiscovery.html tool will not work.
Then, click on the link to download it thru your computer,

http://java.sun.com/javase/downloads/index.jsp

z SMCNAS04

NAS system without Hard Disk Drives Installed.
Note: Please follow SMCNAS04/SMCNAS24 User’s Guide to do

software/hardware installations and start SMCNAS04 storage system
management.

z SMCNAS24

NAS system with 4 Hard Disk Drives Installed with RAID
configuration 5.

Note: Please skip software/hardware installations and go directly to
Storage System Management (3.2 of Chapter 3)
change the preferred RAID configuration click on ““Back to Zero
Disk ” on the “Advanced” page of the NAS Discovery Tool and follow
the instructions (3.7 of Chapter 3)

.

, or if you wish to

vi

Table of Contents

Safety Information ............................................................................... v

Model Information............................................................................... vi

Table of Contents............................................................................... vii

Chapter 1 Introduction ........................................................................ 1

1.1 Package Contents .............................................................................2

1.2 Specifications ....................................................... .............................3

Hardware........................................... ...........................................3

Software......................... ..............................................................3

1.3 System View............................................... .......................................4

Front Components........................................................................4

Front Components (Compartment Door Open) ............................6

Right-Side Components...............................................................7

Left-Side Components..................................................................8

Rear Components........................................................................9

Chapter 2 Setting Up ................................................................... 11

Step 1. Install the Hard Disks................ ..................................................11

Step 2. Connect to the Network..............................................................14

Step 3. Connect to Power.......................................................................15

Step 4. Configure Your Storage System.................................................16

Chapter 3 Configuring Your Storage System.................................. 17

3.1 Installing the Storage System Management.....................................18

3.2 Starting Storage System Management ............................................29

3.3 My NAS Page......... .........................................................................31

System Setting. ..........................................................................32

Network Setting..................................... .....................................34

3.4 Users & Groups Page............................. .... .......... .... ..... ......... .... .....36

Users..........................................................................................36

Groups .............................................................................. .........40

Quota Management............................................. ......... ..... .... .....42

3.5 Shared Folders Page................................................ .......................44

Add Shared Folder.....................................................................45

Assign Access............................................................................46

3.6 Disk Page ............................................................. ...........................47

3.7 A dvanced Page ............................................... ......... ..... .... ......... .....47

Alerts................... .......................................................................48

Firmware....................................................................................50

iTunes Server.............................................................................52

Media Server............................................................................ ..53

Printer Server...................................... .......................................55

UPS (Uninterruptible Power Supply)................. .........................56

USB Backup...............................................................................58

System Log................................................................................59

Shut Down..................................................................................60

Reboot........................................................................................62

Back to Zero Disk.......................................................................64

3.8 Logging Out of Storage System Management.................................66

Chapter 4 MAP SHARES....................................................................68

The Input Limitation...........................................................................69

Administrator name:........................... .......... .... ..... .... ......... ..... ..... ......... ..69

Administrator password:....... ......... ..... .... ......... ..... .... ..... ......... ..... .... .......69

Host name: *...........................................................................................69

Workgroup name: *.......................................... ..... .... ..... ......... ..... .... ..... ..70

CIFS user name:.....................................................................................70

CIFS group name:................................................................... ................70

NFS computer description:......................................................................70

NFS computer name (IP or domain name): ............................ ................71

Shared name:.........................................................................................71

SMTP server name:..................................... ...........................................71

Email address:........................................................................................71

IP, subnet mask, Gateway, DNS address:..............................................72

NTP server name:...................................................................................72

SMTP user name:................................... ................................................72

viii

Chapter 1 Introduction

Your SMCNAS04/SMCNAS24 is a storage solution for small and medium
business and home network environments. With its high-speed networked
storage, network users can easily access and share music, pictures, and video
files. Also, it has a program for discovering the storage system automatic
assigned IP address.

Your SMCNAS04/SMCNAS24 storage system can accommodate up to four
hard disks with standard RAID 0, 1, 4, 5, and JBOD (future option) in BIG
configurations, providing up to 3 TB (terabytes) of shared network storage.
Supporting industry-standard protocols, you can easily add your storage device
into your existing network. In addition, network management and security are
extremely simplified through the Web-based User Interface (UI).

Additional features include:

z RAID Mode
z RAID Degrade
z RAID Rebuild
z Quota Management
z HW (hardware) Health Monitor
z UPS (uninterruptible power supply)
z Reset to Factory Default Setting
z Backup
z Event Log
z Media Server
z Multi-language (future option)
z Software Shutdown by using Storage System Management
z Function as a FTP server and printer server
z DHCP client support

1

1.1 Package Contents

Includes the following:

z SMCNAS04/SMCNAS24 Storage System with K ey
z Power Cord
z RJ-45 Ethernet Cable
z Utility Disc
z Quick Installation Guide
z Warranty Card

2

1.2 Specifications

NOTE: Specifications are subject to change without notice.

Hardware

Cabinet Form Factor

Small Tower

Processor

Agere NAS401

System Memory

128 MB of DDR2 SDRAM

Flash Memory

8 MB

Hard Disk Drive Bay/Type

Up to four 3.5-inch SATA (Serial ATA)

Storage Capacity

Using 750 GB drives provides up to 3.0 TB

Software

Network Client Support

• Microsoft Windows

• UNIX/Linux (future option)

• Macintosh (future option)

Network Protocol

• TCP/IP

• HTTP

• FTP

• SMB/CIFS

• NFS (future option)

RAID Migration (future option)
RAID Expansion (future option)

File Backup (under Microsoft Windows only)

• USB storage device to

SMCNAS04/SMCNAS24

• PC to SMCNAS04/SMCNAS24 (and vice

versa)

Hardware Monitor

Temperature Sensor

Disk Configuration

JBOD in BIG(future option), RAID 0/1/4/5

USB-UPS Support

HID power device standard

Network

Auto MDIX Ethernet Port (10/100/1000 Mbps)

Power Supply

100~127/200~240 V 50/60 Hz 128 W

Dimension

(H)230 x (W)187 x (D)288 mm

Weight

6.3 kg (without HDD installed)

Environment

• Operating temperature:

0

0

C (32 0F) to 40 0C (104 0F)

• Storage relative humidity:

5 % to 95 % non-condensing

Application for NAS Management

• Data Sharing, Protection

• Data Backup and Recovery (optional)

• Web User Interface

Support Browser :

• Internet Explorer 6.0

• Firefox 2.0

Others

• English language support

• Simplified Chinese / Traditional Chinese /

Japanese / German / French / Italian / Spanish
language support (future option)

• Real Time Clock (RTC)

• Programmable system clock

• Network time protocol support

• Software power off

• Firmware upgradeable

• FTP server and printer server support

• Event logs and email alerts

3

1.3 System View

Front Components

Ref Component Description

Power Button

n

Power Indicator

o

POWER
ON

STANDB
Y

Turns the power on and off.
Shows the current power status.

Glows blue when the power is on.

Glows red when the system is in Standby mode
(power core is connected to the outlet but storage system
is at standby situation).

4

Ref Component Description

Network Indicator

p

RAID Indicator

q

Hard Disk Drive

r

Compartment
Disk Information

s

Indicator

RAID

DIAG

STATUS

DIAG

Shows the current network status.
Glows green at 10/100 Mbps or blue at 1000 Mbps when

system is connected to the network.
Blinks green or blue to indicate sys tem is trying to

establish a network conne ction.
Shows the current RAID status.
Glows blue to indicate RAID function is implemented.
Blinks blue to indicate RAID func tion is rebuilding the

hard disk drive.
Glows red to indicate RAID function is inactive or

malfunctioning.
Contains four hard disk drive slots.

Shows the current hard disk drive sta tus.

Glows blue to indicate hard disk drive/s is standby.
Blinks blue to indicate hard disk drive/s read/write

function.
Glows red to indicate hard disk drive is inactive or

malfunctioning.

5

Front Components (Compartment Door Open)

Ref Component Description

Hard Disk Tray

n

Door Handle

Opens the hard disk tray.

6

Right-Side Components

Ref Component Description

n

Door Lock

Locks the hard disk drive compartment door for security.

7

Left-Side Components

Ref Component Description

USB Port

n

Connects a USB device, such as a USB disk, printer, or
USB-UPS.

8

Rear Components

Ref Component Description

Power Connector

n

Voltage Switch

o

Ventilation

p

Opening
Reset Switch

q

RJ-45 Connectors

r

0/1/2/3
USB Ports

s

Connects to the power cord.
Select the voltage matching your local standard setting.
Maintain proper operating temperature. Do not cover or

block the openings.
Allows you to reset the system to the factory default

username, password, and HDCP
Connects the LAN cable to any of the four connectors.

Connects USB devices, such as a USB disk, printer,
and/or USB-UPS.

9

Chapter 2 Setting Up

Step 1. Install the Hard Disks

1. Insert the key and turn clockwise (n) to unlock and open the door (o).

2. Slide the latch toward the right to release the handle.

11

NOTE: Install the first hard disk on the lowest level tray first, the second hard
disk on the second lowest level tray, and so forth.

3. Pull the handle to slide the hard disk tray forward. Then, pull the hard disk

tray out of the device.

4. Unfasten four screws from each side of the hard disk tray and remove the

metal bracket.

NOTE: Store the metal bracket well in a safe place for future use.

12

5. Fit the hard disk into the tray where the connectors facing toward the rear.

Then align and fasten four screws for fixing the hard disk in the tray.

6. Keeping the handle in its full-open state, slide the hard disk tray all the way

into the device until the hinge of the handle is inside the device. Then , close
the handle. The latch should be clicked into place.

7. Repeat the procedures above for installing another hard disk(s) in the other

compartment(s).

13

Step 2. Connect to the Network

1. Make sure that the computer, which you will install and perform Storage

System Management, is powered off and connected to the network hub /
switch.

2. Make sure that the network hub / switch is powered off.

3. Connect one end of the Ethernet cable to any of the four network connector

(

) on the back of your storage system and the other end to the network

hub / switch).
Please make sure that in your network a DHCP server is present. Either as a

separate server or build into a router, that can be used instead of the hub /
switch.

14

Step 3. Connect to Power

4. Make sure that your storage system is turned off.

5. Before connecting to power, set the Voltage Switch to the voltage matching

your local standard setting.

15

6. Connect one end of the power cord to your storage system and the other end

to a standard electrical outlet.

7. Power on your network hub / switch or the router being used instead.

8. Power on your computer.

Step 4. Configure Your Storage System

See the next chapter for software configuration instructions.

16