SMC Networks SMCDSP-205, SMCDSP-200, DSP-200, DSP-205, SMCDSP-205 Series Administration Manual

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SMCDSP-200/SMCDSP-205 Series
VoIP Phone Administration Guide
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Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from defects in
workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller . SMC may, at its own discretion, repair or replace any product not operating as warranted with a similar or functionally equivalent product, during the applicable warranty term. SMC will endeavor to repair or replace any product returned under warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new products within 30 days of purchase from SMC or its Authorized Reseller. Registration can be accomplished via the enclosed product registration card or online via the SMC web site. Failure to register will not affect the standard limited warranty. The Limited Lifetime warranty covers a product during the Life of that Product, which is defined as the period of time during which the product is an 'Active' SMC product. A product is considered to be 'Active' while it is listed on the current SMC price list. As new technologies emerge, older technologies become obsolete and SMC will, at its discretion, replace an older product in its product line with one that incorpo rates these n ewer technologies. At that point, the obsolete product is discontin ued and is no longer an 'Active' SMC product.
All products that are replaced become the property of SMC. Replacement product s may be either new or reconditioned. Any replaced or repaired product carries either a 30-day limited warranty or the remainder of the initial warranty, whichever is longer. SMC is not responsible for any custom software or firmware, configuration information, or memory data of Customer contained in, stored on, or integrated with any products returned to SMC pursuant to any warranty. Products returned to SMC should have any customer-installed accessory or add-on components, such as expansion modules, removed prior to returning the product for replacement. SMC is not responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning any product to SMC. Proof of purchase may be required. Any product returned to SMC without a valid Return Material Authorization (RMA) number clearly marked on the outside of the package will be returned to customer at customer's expense. For warranty claims within North America, please call our toll-free customer support number at (800) 762-4968. Customers are responsible for all shipping charges from their facility to SMC. SMC is responsible for return shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERA TE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, A T SMC'S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
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OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMIT ATION OF LIABILITY: IN NO EVENT , WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME ST ATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LI MITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONS UMER PRODUCTS, SO THE ABOVE LIMIT ATIONS AND EXCLUSIONS MAY NOT APPL Y TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL BE TAKEN T O AFFECT YOUR STATUTORY RIGHTS.
* SMC will provide warranty service for one year following discontinuance from the active SMC price list. Under the limited lifetime warranty, internal and external power supplies, fans, and cables are covered by a standard one-year warranty from date of purchase.
SMC Networks, Inc. 38 Tesla Irvine, CA 92618
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Table of Contents
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Introduction....................................................................................................................................................... 1
1.1 Hardware Overview......................................................................................................................1
1.2 Software Overview........................................................................................................................1
2 Keypad interface for IP Phone demo system................................................................................................... 2
2.1 Keypad description.......................................................................................................................2
2.2 Recording ..................................................................................................................................... 3
2.3 Keypad Function and setting List ................................................................................................. 3
2.3.1 Phone Book .........................................................................................................................3
2.3.2 Call history...........................................................................................................................3
2.3.3 Phone setting.......................................................................................................................3
2.3.4 Network................................................................................................................................4
2.3.5 SIP Settings ......................................................................................................................... 5
2.3.6 NA T Transversal................................................................................................................... 6
2.3.7 Administrator........................................................................................................................6
2.3.8 Sys. Authority....................................................................................................................... 7
3 Setup the VoIP Phone via a Web Browser....................................................................................................... 8
3.1 Login............................................................................................................................................. 8
3.2 System Information for the IP PHONE......................................................................................... 8
3.3 Phone Book.................................................................................................................................. 9
3.3.1 Phone Book .........................................................................................................................9
3.3.2 Speed Dial List...................................................................................................................10
3.4 Phone Setting............................................................................................................................. 10
3.4.1 Forward Settings.................................................................................................................11
3.4.2 SNTP Settings....................................................................................................................12
3.4.3 Volume Settings.................................................................................................................12
3.4.4 Ringer Settings ..................................................................................................................13
3.4.5 DND Settings.....................................................................................................................13
3.4.6 Dial Plan Setting ................................................................................................................ 13
3.4.7 Call Waiting Settings..........................................................................................................15
3.4.8 Soft-key Settings................................................................................................................15
3.4.9 Hot Line Settings................................................................................................................15
3.4.10 Alarm Settings.................................................................................................................... 16
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3.5
Network.......................................................................................................................................16
3.5.1 Network Status................................................................................................................... 16
3.5.2 WAN Settings..................................................................................................................... 17
3.5.3 LAN Settings...................................................................................................................... 18
3.5.4 DDNS Settings...................................................................................................................18
3.5.5 VLAN Settings.................................................................................................................... 19
3.5.6 DMZ Setting....................................................................................................................... 20
3.5.7 Virtual Server.....................................................................................................................20
3.6 SIP Settings................................................................................................................................21
3.6.1 Service Domain..................................................................................................................21
3.6.2 Port Settings ......................................................................................................................23
3.6.3 Codec Settings................................................................................................................... 23
3.6.4 Codec ID Settings..............................................................................................................24
3.6.5 DTMF Settings...................................................................................................................24
3.6.6 RPort Function................................................................................................................... 25
3.6.7 Other Settings.................................................................................................................... 25
3.7 NA T Trans...................................................................................................................................26
3.8 Others.........................................................................................................................................26
3.8.1 MAC Clone Setting ............................................................................................................ 26
3.8.2 Tones Settings ...................................................................................................................27
3.8.3 Advanced Settings............................................................................................................. 27
3.9 System Auth................................................................................................................................28
3.10 Save Changes............................................................................................................................ 28
3.11 Update........................................................................................................................................28
3.11.1 Update Firmware ............................................................................................................... 28
3.11.2 Auto Update Settings......................................................................................................... 29
3.11.3 Restore Default Settings.................................................................................................... 30
3.12 Reboot........................................................................................................................................30
4 Automatic Client Configurations with SMC IP PBX........................................................................................ 30
5 Appendix: Specifications................................................................................................................................ 31
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1 Introduction
This administration guide is for the VoIP Phone, SMCDSP-200 & SMCDSP-205. This administration guide explains the keypad instructions, web configuration and command line configuration for the SM C IP Phones. Before using each device, some setup processes are required to make the VoIP Phone work properly. Please refer to the Setup Menu for further information.
1.1 Hardware Overview
The SMC IP Phones have the following interfaces for Networking and telephone interface. SMCDSP-200 supports POE that can connect to POE switch and use the power of POE switch.
Two RJ-45 networking interfaces; the s e two interfaces support 10/100Mps Fast Ethernet. You can connect one RJ-45 Fast Ethernet port to the ADSL or Switch, and connect the other one to your computer.
1.2 Software Overview
Network Protocol
SIP v1 (RFC2543), v2(RFC3261) IP/TCP/UDP/RTP/RTCP IP/ICMP/ARP/RARP/SNTP TFTP Client/DHCP Client/ PPPoE Client Telnet/HTTP Server DNS Client
Codec
G.711: 64k bit/s (PCM) G.723.1: 6.3k / 5.3k bit/s G.726: 16k / 24k / 32k / 40k bit/s (ADPCM) G.729A: 8k bit/s (CS-ACELP) G.729B: adds VA D & CNG to G.729
Vice Quality
VAD: Voice activity detection CNG: Comfortable noise generator LEC: Line echo canceller
Packet Loss Compensation Adaptive Jitter Buffer
Call Function
Call Hold Call Waiting Call Forward Caller ID 3-way conference
DTMF Function
In-Band DTMF Out-of Band DTMF SIP Info
SIP Server
Registrar Server (three SIP account) Outbound Proxy
Tone
Ring Tone
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Ring Back Tone Dial Tone Busy Tone User Programming Tone
Phone Function
Volume Adjustment Speed dial, Phone book Flash Speaker Phone
IP Assignment
Static IP DHCP PPPoE
Security
HTTP 1.1 basic/digest authentication for Web
setup
MD5 for SIP authentication (RFC2069/ RFC
2617) QoS QoS field NAT Traversal STUN Configuration
Web Browser Console/Telnet Keypad
Firmware Upgrade
TFTP Console HTTP FTP
2 Keypad interface for IP Phone demo system
2.1 Keypad description
Key Name Description Note
1 “1” 2 “2”, “a”, “b”, “c”, “A”, “B”, “C” 3 “3”, “d”, “e”, ”f”, “D”, “E”, “F” 4 “4”, “g”, “h”, “I”, “G”, “H”, “I” 5 “5”, “j”, “k”, “l”, “J”, “K”, “L” 6 “6”, “m”, “n”, “o”, “M”, “N”, “O” 7 “7”, “p”, “q”, “r”, “s”, “P”, “Q”, “R”, ‘S” 8 “8”, “t”, “u”, “v”, “T”, “U”, “V” 9 “9”, “w”, “x”, “y”, “z”, “W”, “X”, “Y”, “Z” 0 “0”, “space”
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* “*”, “•”, “:”, “@”
# Start dialing process
4-way
Navigation Keys
Press to scroll through lists and menus on the display.
MENU Press to access the menu options or cancel your
selection and go back to the previous level.
ENTER Press to enter a menu or confirm a selection.
Phone Book Press to access the personal phonebook
directory.
REDIAL Press to call the last number dialed.
DND Press to block all incoming calls.
HOLD Press to put an active call on hold.
TRANSFER Press to transfer an active call to another VoIP
phone on the system.
CONFERENCE Press to activate the three-way conference call.
FWD Press to forward all incoming call s to another
phone on the system.
DELETE Press to erase the number you dialed when
making a call.
M1~M9 Press any of the keys to speed dial the preset
contact number.
REC Press REC button to record the conversation,
please refer to section 2.2 for further details.
VOICE MSG Press to listen to voice mail messages.
SPEAKER Press to activate the speakerphone to allow
handsfree conversations.
VOLUMN
Control Key
Press to increase or decrease the volume of the ringer tone, handset, or the volume of the current call using the speakerphone.
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2.2 Recording
The recording function is for users who want to record their conversations during the calls. The user only needs to press “REC” button to start recording and press again to stop it. The voice file will be saved in the user’s voice mail system. The Message Waiting Indicator on IP phones will be lit to inform the user.
To listen to the recording, make a call to the user’s voice mail system, press “1” to hear the new messages of the recording.
2.3 Keypad Function and setting List
2.3.1 Phone Book
Name Description Search Search Phone Book. Add entry Add new phone number to phone book. Speed dial Add speed dial phone number to speed dial list. Erase all Erase all phone number from Phone Book.
2.3.2 Call history
Name Description Incoming calls Show all incoming call. Dialed numbers Show all dialed call. Erase record Delete call history.
All: Delete all call history. Incoming: Delete all incoming call. Dialed: Delete all dialed out call.
2.3.3 Phone setting
Name Description Call forward All Forward
Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number.
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Busy Forward
Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number.
No Answer Forward
Activation: To Enabled/Disabled this function. Number: Forward to a Speed Dial Number.
Ring Timeout Set the Ring times to start the no answer forward function, ex:
2 means after 2 rings then forward to the dedicated number. Always Block all phone calls. By Period Block all phone calls at a certain period of time.
Do not Disturb
Period Time Set the start time and end time to Block Setting. Activation Set the Alarm Enabled or Disabled. Alarm setting Alarm time Set the time for alarming. Date and Time Setting. Date & Time Set the IP Phone Date and Time. Time format To set the time as 12-hour or 24-hour clock. SNTP setting SNTP Enabled / Disable SNTP. Primary SNTP Set Primary SNTP server IP address. Secondary SNTP Set Secondary SNTP server IP address. Time zone Set Time zone.
Date/Time setting
Adjustment Time Set adjustment time period. Handset volume Set Handset volume from 0~15 (max.) for you to hear. Speaker volume Set Speaker phone volume from 0~15 (max.) for you to hear. Handset gain Set Handset Gain from 0~15 (max.) for the other site to hear.
Volume and Gain
Speaker gain Set Speaker phone Gain from 0~15 (max.) for the other site to
hear. Ringer volume Ringer volume setting from 0~15 (max.). Ringer Ringer type Ringer tone selection from 1~4.
Auto dial Set Auto Dial time from 1~5 seconds.
2.3.4 Network
Name Description
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IP T ype
Fixed IP client: self configure the IP address.
DHCP client: to get IP address through DHCP.
PPPoE client: to get IP address through PPPoE.
Fixed IP setting
IP Address: the IP address of the IP phone.
Subnet mask: configure subnet mask.
Default Gateway: the gateway address
MAC address: the MAC address
WAN Setup
PPPoE setting
User name: user name of PPPoE
Password: password of PPPoE
Bridge Set LAN as bridging mode LAN Setup NAT Set LAN as NAT mode Primary DNS First DNS address DNS Secondary DNS Second DNS address Activation Activate or disable the VLAN. VID Set VID from 2 to 4094. Priority Set the priority from 0 to 7.
VLAN
CFI 0~1
Status Show WAN, LAN IP addre ss and MAC address.
2.3.5 SIP Settings
If you want to use keypad to set the SIP setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the SIP setting.
Name Description Service domain First/Second/Third
realm
The realms include following information. You can press “1*#”,
“2*#”, and ”3*#” to change among these three SIP realms.
Activation: to Activate or stop the realm.
User name: the SIP’s user name.
Display name: the SIP’s display name.
Register name: the SIP’s registered name.
Register password: the SIP’s password.
Proxy server: the address of SIP proxy.
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Domain server: the address of domain server.
Outbound proxy: the address of outbound proxy.
Codec type The codec type includes G.711 uLaw, G.711 aLaw, G.723,
G.729, G.726-16, G.726-24, G.726-32, and G.726-40.
Codec
VAD Voice Active Detection Enable/Disable. Outband DTMF Enable/Disable outband DTMF. RTP setting Duplicate RTP
No duplicate: do not resend the voice packages.
One duplicate: resend voice packages one time.
Two duplicate: resend voice packages two times.
RPort Setting RPort Enabled/Disabled Hold by RFC Enable/Disable Holding the calls, according to RFC3261. Status Show the SIP Proxy register status. You can use UP/Down key to chec k each Realm’s
status.
2.3.6 NAT Traversal
If you want to use keypad to set the NAT Traversal settings, you have to go to item 8 Sys. Authority to input the password, or you can not change the NAT Trave rsal settings.
Name Description
STUN Enable/Disable STUN. STUN setting STUN server The address of STUN server
2.3.7 Administrator
If you want to use keypad to set the Administrator setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the Administrator setting.
Name Description
This function must work with the SMC IP-PBX. Upgrade Now Select to direct connect to IP PBX to check if there is any
upgrade version. If there is a newer version, the IP phone will
upgrade the system automatically. Schedule State Select to see the current status and scheduling time.
Upgrade system
Schedule Stop Select to stop or start scheduling update.
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