SMC Networks SMC8014 User Manual

EZ Connect™ Cable Modem Gateway

Install Guide

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SMC8014

Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to change specifications at any time without notice.

SMC Networks, Inc.

38 Tesla

Irvine, California 92618

Trademarks

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TABLE OF CONTENTS

CHAPTER 1 | Introduction

Features and Benefits Package Contents Minimum Requirements

CHAPTER 2 | Getting to know the EZ Connect™ Cable Modem Gateway

LED Indicators Rear Panel Description Resetting and Restoring the EZ Connect™ Cable Modem Gateway

CHAPTER 3 | Installation

Basic Installation Procedure

CHAPTER 4 | Configuring your Computer

Configuring Windows 95/98/Me Configuring Windows 2000 Configuring Windows XP Configuring a Macintosh Computer

CHAPTER 5 | Configuring the EZ Connect™ Cable Modem Gateway

Browser Configuration Disable Proxy Connection Accessing the EZ Connect™ Cable Modem Gateway Web Management

CHAPTER 6 | Navigating the Web-based Administration

Making Configuration Changes

System LAN NAT Firewall Tools Status

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CHAPTER 1 | Introduction

Congratulations on your purchase of the EZ Connect™ Cable Modem Gateway. SMC is proud to provide you with a powerful yet simple communication device for connecting your local area network (LAN) to the Internet.

Features and Benefits

• EZ 3-Click Installation Wizard - A new and improved way to install your Gateway Modem. In 3 simple clicks, you will be connected to the Internet.

• Internet connection to cable modem service via an integrated cable modem port

• Local network connection via 10/100 Mbps Ethernet ports or 54 Mbps interface.

• 802.11g - interoperable with multiple vendors.

• DHCP for dynamic IP configuration, and DNS for domain name mapping.

• Firewall with Stateful Packet Inspection, client privileges, hacker prevention, DoS, and

NAT.

• User-definable application sensing tunnel supports applications requiring multiple connections

• Built-in Parental controls allow you to limit certain web sites – configurable by time and date.

• Easy setup through a web browser on any operating system that supports TCP/IP

• Compatible with all popular Internet applications

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Package Contents

Before installing the EZ Connect™ Cable Modem Gateway, verify that you have the items listed under below. Also be sure that you have the necessary cabling. If any of the items are missing or damaged, contact your local SMC distributor.

• 1 - EZ Connect™ Cable Modem Gateway

• 1 - Power adapter (12V/1.25A)

• 1 - CAT-5 Ethernet cable

• 1 - USB Cable

• Installation CD, including:

o User Guide o USB Drivers

If possible, retain the carton and original packing materials in case there is a need to return the product.

Please register your product on SMC’s web site at http://www.smc.com

System Requirements

You must meet the following minimum requirements:

• Provisioned Internet access from a cable operator that has approved the SMC8014

• A computer equipped with a wired network adapter with TCP/IP installed.

• A Java-enabled web browser, such as Microsoft Internet Explorer 5.5 or above, or

Netscape Communicator 5.0 or above.

• Windows 98 Second Edition or higher is required for USB driver support.

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CHAPTER 2 | Getting to Know the EZ Connect™ Cable Modem Gateway

The EZ Connect™ Cable Modem Gateway is the perfect all in one solution, for the home or business environment. This full-featured device has:

• An approved DOCSIS 1.1 and 2.0 Cable modem

• Advanced SPI Firewall Gateway

• Comprehensive LEDs for network status and troubleshooting

• Reset Button

• 4 – 10/100 Mbps Auto-Sensing LAN ports with Auto-MDI MDIX feature

• 1 – USB 1.1 LAN Port for PC connectivity

NOTE: Cable modems provide up to 38 Mbps downstream and 10 Mbps upstream. However, you should note that the actual rate provided by specific service providers may vary dramatically from these upper limits.

LED Indicators

The Gateway includes LED indicators on the front panel that simplify installation and network troubleshooting.

LABEL LED COLOR ON FLASHING OFF

Power Green

Diag Amber

Cable Green

Traffic Green

LAN (1-4) Green

USB Green USB port connected Data transmitting No USB link detected

Power is supplied to the Gateway

System Failure. Reboot Gateway

Successfully connected to cable network

Cable Modem has finished CMTS registration

Connected at 10 or 100 Mbps

N/A

N/A Normal Operation

Attempting to connect to network

Attempting to register with CMTS

Data transmitting

Power is not supplied to the Gateway

N/A

No Ethernet link detected

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Rear Panel Description

Item Description Power Connect the included power adapter to this port. Reset Use this button to reset the power or restore the default factory settings. LAN 1-4 Four 10/100 Auto-sensing switch ports (RJ-45). Connect devices on your local

area network to these ports (such as a PC, hub, or switch). USB Connect a USB Cable from your PC to this port. CATV Connect your cable line to this port.

Rebooting and Restoring the EZ Connect™ Cable Modem Gateway

The Reset button is located on the rear panel of the Gateway. Use a paper clip or a pencil tip to push the Reset button.

Reboot

If the Gateway is having problems connecting to the Internet, simply hold down the reset button for less than 2 seconds then release.

Restore Factory Defaults

If rebooting the Gateway does not resolve your issue, then you can follow these steps:

1. Leave power plugged into the Gateway.

2. Locate the reset button on the back panel, press and hold button for at least 10 seconds.

3. Release res et button.

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CHAPTER 3 | Installation

The EZ Connect™ Cable Modem Gateway can be installed in any location where you have cable Internet access, and your cable Internet service provider has approved the Gateway. To confirm you meet these 2 criteria points, please contact your cable operator.

For general installation please follow the guidelines outlined below to best performance:

• Keep the Gateway away from any heating devices.

• Do not place the Gateway in a dusty or wet environment.

Basic Installation Procedure

1. Connect the LAN: You can connect the Gateway to your PC, or to a hub or switch. Run

Ethernet cable from one of the LAN ports on the rear of the Gateway to your computer’s network adapter or to another network device. You can use either a standard straight through or cross over Ethernet cable since the Gateway incorporates Auto-MDI MDIX functionality.

2. Connect the WAN: Connect a coax cable to the CATV port on the back of the Gateway

from a cable port located in your home. When connecting to the CATV port, use only manufactured coaxial patch cables with F-type connectors at both ends for all connections.

Note: If this modem was NOT installed by your cable provider (ISP) or is being used to replace another cable modem – please contact your Cable Operator to register the SMC8014. Without registering the modem with your cable operator it will be unable to connect to the cable network system.

Power on: Connect the power adapter to the Gateway.

Warning: Only use the power adapter that was provided with the Gateway, using another

power adapter may damage your unit and void the warranty.

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CHAPTER 4 | Configuring your Computer

The information outlined in this chapter will guide you through the configuration for the following Operating Systems:

• Windows 95/98

• Windows Me

• Windows 2000

• Windows XP

• Apple Macintosh

Configuring Windows 95/98/Me

1. Access your Network settings by clicking [Start], choose [Settings], and then select [Control Panel].

2. In the Control Panel, locate and double-click the [Network] icon.

3. Highlight the TCP/IP line that has been assigned to your network card on the [Configuration] tab of the [Network] properties window. (see network dialog box to the right)

4. Next, click the [Properties] button to view that adapter’s TCP/IP settings.

5. From the TCP/IP Properties dialog box, click the [Obtain an IP address automatically] option. (see TCP/IP dialog box to the right)

6. Next click on the [Gateway] tab and verify the Gateway field is blank. If there are IP addresses listed in the Gateway section, highlight each one and click [Remove] until the section is empty.

7. Click the [OK] button to close the TCP/IP Properties window.

8. On the Network Properties Window, click the [OK] button to save these new changes.

NOTE: Windows may ask you for the original Windows installation disk or additional files. Check for the files at c:\windows\options\cabs, or insert your Windows CD-ROM into your CD-ROM drive and check the correct file location, for example, D:\win98, D:\win9x. (Assume “D” is your CD-ROM drive).

Windows may prompt you to restart the PC. If so, click the [Yes] button. If Windows does not prompt you to restart your computer, do so anyways to ensure your settings.

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Configuring Windows 2000

1. Access your Network settings by clicking [Start], choose [Settings], and then select [Control Panel]

2. In the Control Panel, locate and doubleclick the [Network and Dial-up Connections] icon

3. Locate and double-click the [Local Area Connection] icon for the Ethernet adapter that is connected to the Gateway. When the Status dialog box window opens, click the [Properties] button.

4. On the [Local Area Connection] Properties box, verify the box next to Internet Protocol (TCP/IP) is checked. Then highlight the Internet Protocol (TCP/IP), and click the Properties button.

5. Select Obtain an IP address automatically to configure your computer for DHCP. Click the [OK] button to save this change and close the Properties window.

6. Click the [OK] button again to save these new changes.

7. Reboot your PC.

Configuring Windows XP

The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000 outlined above.

1. Access your Network settings by clicking [Start], choose [Control Panel], select [Network and Internet Connections] and then click on the [Network Connections] icon.

2. Locate and double-click the Local Area Connection icon for the Ethernet adapter that is connected to the Gateway. Next, click the [Properties] button.

3. On the [Local Area Connection] Properties box, verify the box next to Internet Protocol (TCP/IP) is checked. Then highlight the Internet Protocol (TCP/IP), and click the Properties button.

Select Obtain an IP address automatically to configure your computer for DHCP. Click the [OK] button to save this change and close the Properties window.

Click the [OK] button again to save these new changes.

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6. Reboot your PC.

Configuring a Macintosh Computer

You may find that the instructions here do not exactly match your screen. This is because these steps and screen shots were created using Mac OS 10.2. Mac OS 7.x and above are all very similar, but may not be identical to Mac OS 10.2.

1. Pull down the Apple Menu. Click System Preferences and select Network. Make sure that

2. Built-in Ethernet is selected in the Show field.

3. On the TCP/IP tab, select Using DHCP in the Configure field.

4. Close the TCP/IP dialog box.

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