SMC Networks SMC7500A-VCP User Manual

TigerAccess

Extended Ether

net CPE

Extended Ethernet VDSL CPE

 High-speed Internet access over existing phone lines
 Concurrent data and telephone services (voice/ISDN)

over a single connection

 Supports evolving ETSI, ANSI, and ITU VDSL

standards for the copper local loop

 Supports power back-off algorithm that permits a mixed

distance deployment

 Easy installation

User Guide

SMC7500A/VCP

TigerAccess Extended Ethernet CPE
User Guide

From SMC’s Tiger line of feature rich connectivity solutions

38 Tesla
Irvine, CA 92618
Phone: [phone]

October 2002
Part No: 750.5871
Pub No: 150000010900A R02

Copyright

Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable.
However, no responsibility is assumed by SMC for its use, nor for any infringements of
patents or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to
change specifications at any time without notice.

Copyright © 2002 by

SMC Networks, Inc.
38 Tesla, Irvine, CA.

All rights reserved. Printed in Taiwan

Trademarks:

SMC is a registered trademark; and TigerAccess is a trademark of SMC Networks, Inc. Other
product and company names are trademarks or registered trademarks of their respective
holders.

LIMITED WARRANTY

Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be
free from defects in workmanship and materials, under normal use and service, for the
applicable warranty term. All SMC products carry a standard 90-day limited warranty from
the date of purchase from SMC or its Authorized Reseller. SMC may, at its own discretion,
repair or replace any product not operating as warranted with a similar or functionally
equivalent product, during the applicable warranty term. SMC will endeavor to repair or
replace any product returned under warranty within 30 days of receipt of the product.

The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering
new products within 30 days of purchase from SMC or its Authorized Reseller. Registration
can be accomplished via the enclosed product registration card or online via the SMC web
site. Failure to register will not affect the standard limited warranty. The Limited Lifetime
warranty covers a product during the Life of that Product, which is defined as the period of
time during which the product is an “Active” SMC product. A product is considered to be
“Active” while it is listed on the current SMC price list. As new technologies emerge, older
technologies become obsolete and SMC will, at its discretion, replace an older product in its
product line with one that incorporates these newer technologies. At that point, the obsolete
product is discontinued and is no longer an “Active” SMC product. A list of discontinued
products with their respective dates of discontinuance can be found at

http://www.smc.com/index.cfm?action=customer_service_warranty

All products that are replaced become the property of SMC. Replacement products may be
either new or reconditioned. Any replaced or repaired product carries either a 30-day limited
warranty or the remainder of the initial warranty, whichever is longer. SMC is not responsible
for any custom software or firmware, configuration information, or memory data of
Customer contained in, stored on, or integrated with any products returned to SMC pursuant
to any warranty. Products returned to SMC should have any customer-installed accessory or
add-on components, such as expansion modules, removed prior to returning the product for
replacement. SMC is not responsible for these items if they are returned with the product.

Customers must contact SMC for a Return Material Authorization number prior to returning
any product to SMC. Proof of purchase may be required. Any product returned to SMC
without a valid Return Material Authorization (RMA) number clearly marked on the outside
of the package will be returned to customer at customer’s expense. For warranty claims within
North America, please call our toll-free customer support number at [phone].
Customers are responsible for all shipping charges from their facility to SMC. SMC is
responsible for return shipping charges from SMC to customer.

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IMITED WARRANTY

WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE
UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE
ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR
ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT
OR TORT (INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES
OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS
WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.

* SMC will provide warranty service for one year following discontinuance from the active
SMC price list. Under the limited lifetime warranty, internal and external power supplies, fans,
and cables are covered by a standard one-year warranty from date of purchase.

SMC Networks, Inc.

38 Tesla

Irvine, CA 92618

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OMPLIANCES

FCC - Class B

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that the interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

• Reorient the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

Note:

In order to maintain compliance with the limits of a Class B digital device, SMC
requires that you use a quality interface cable when connecting to this device.
Changes or modifications not expressly approved by SMC could void the user’s
authority to operate this equipment.

Industry Canada - Class B

This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled “Digital
Apparatus,” ICES-003 of Industry Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils
numériques de Classe B prescrites dans la norme sur le matérial brouilleur: “Appareils
Numériques,” NMB-003 édictée par l’Industrie.

Japan VCCI Class B

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OMPLIANCES

EC Conformance Declaration - Class B

SMC contact for these products in Europe is:

SMC Networks Europe,
Edificio Conata II,
Calle Fructuós Gelabert 6-8, 2
08970 - Sant Joan Despí,
Barcelona, Spain.

This information technology equipment complies with the requirements of the Council
Directive 89/336/EEC on the Approximation of the laws of the Member States relating to
Electromagnetic Compatibility and 73/23/EEC for electrical equipment used within certain
voltage limits and the Amendment Directive 93/68/EEC. For the evaluation of the
compliance with these Directives, the following standards were applied:

RFI Emission:

Immunity:

• Limit class B according to EN 55022:1998

• Limit class A for harmonic current emission according to
EN 61000-3-2/1995

• Limitation of voltage fluctuation and flicker in low-voltage supply
system according to EN 61000-3-3/1995

• Product family standard according to EN 55024:1998

• Electrostatic Discharge according to EN 61000-4-2:1995
(Contact Discharge: ±4 kV, Air Discharge: ±8 kV)

• Radio-frequency electromagnetic field according to EN 61000-4-3:1996
(80 - 1000MHz with 1kHz AM 80% Modulation: 3V/m)

• Electrical fast transient/burst according to EN 61000-4-4:1995 (AC/
DC power supply: ±1 kV, Data/Signal lines: ±0.5kV)

• Surge immunity test according to EN 61000-4-5:1995
(AC/DC Line to Line: ±1 kV, AC/DC Line to Earth: ±2 kV)

• Immunity to conducted disturbances, Induced by radio-frequency
fields: EN 61000-4-6:1996 (0.15 - 80MHz with
1kHz AM 80% Modulation: 3V/m)

• Power frequency magnetic field immunity test according to
EN 61000-4-8:1993 (1 A/m at frequency 50 Hz)

• Voltage dips, short interruptions and voltage variations immunity test
according to EN 61000-4-11:1994 (>95% Reduction @10 ms, 30%
Reduction @500 ms, >95% Reduction @5000 ms)

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, 4a,

Warning! Do not plug a phone jack connector in the RJ-45 port. This may damage the device.
Les raccordeurs ne sont pas utilisé pour le système téléphonique!

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OMPLIANCES

Safety Compliance

Underwriters laboratories Inc. (USA)

Important! Before making connections, make sure you have the correct Cord Set. Check it
(read the label on the cable) against the following specification list.

Operating Voltage Cord Set Specifications

120 Volts UL Listed/CSA Certified Cord Set

Minimum 18 AWG

Type SVT or SJT three conductor cord

Maximum length of 4.6 m (15 ft)

Parallel blade, grounding type attachment plug rated
15A, 125 V

240 Volts (Europe only) Cord Set with H05VV-F cord having three conductors with

minimum diameter of 0.75 mm

IEC-320 receptacle

Male plug rated 10 A, 250 V

Wichtige Sicherheitshinweise (Germany)

1. Bitte lesen Sie diese Hinweise sorgfältig durch.

2. Heben Sie diese Anleitung für den späteren Gebrauch auf.

3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Verwenden Sie keine Flüssi­goder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung.

4. Die Netzanschlu ßsteckdose soll nahe dem Gerät angebracht und leicht zugänglich sein.

5. Das Gerät ist vor Feuchtigkeit zu schützen.

6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen oder Fallen
könnte Beschädigungen hervorrufen.

7. Die Belüftungsöffnungen dienen der Luftzirkulation, die das Gerät vor Überhitzung
schützt. Sorgen Sie dafür, daß diese Öffnungen nicht abgedeckt werden.

8. Beachten Sie beim Anschluß an das Stromnetz die Anschlußwerte.

9. Verlegen Sie die Netzanschlußleitung so, daß niemand darüber fallen kann. Es sollte auch
nichts auf der Leitung abgestellt werden.

10. Alle Hinweise und Warnungen, die sich am Gerät befinden, sind zu beachten.

11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten Sie es vom Stromnetz
trennen. Somit wird im Falle einer Überspannung eine Beschädigung vermieden.

12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder Flüssigkeiten in das
Gerät gelangen. Dies könnte einen Brand bzw. elektrischen Schlag auslösen.

13. Öffnen sie niemals das Gerät. Das Gerät darf aus Gründen der elektrischen Sicherheit
nur von authorisiertem Servicepersonal geöffnet werden.

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OMPLIANCES

14. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz zu trennen und von
einer qualifizierten Servicestelle zu überprüfen:

a. Netzkabel oder Netzstecker sind beschädigt.
b. Flüssigkeit ist in das Gerät eingedrungen.
c. Das Gerät war Feuchtigkeit ausgesetzt.
d. Wenn das Gerät nicht der Bedienungsanleitung entsprechend funktioniert oder Sie mit

Hilfe dieser Anleitung keine Verbesserung erzielen.
e. Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.
f. Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.

15. Stellen Sie sicher, daß die Stromversorgung dieses Gerätes nach der EN 60950 geprüft ist.
Ausgangswerte der Stromversorgung sollten die Werte von AC 7,5-8V, 50-60Hz nicht
über oder unterschreiten sowie den minimalen Strom von 1A nicht unterschreiten.

Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 beträgt 70dB(A) oder
weniger.

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ABLE OF

TigerAccess Extended Ethernet CPE . . . . . . . . . . . . . . 1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

VDSL Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Package Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

TigerAccess Extended Ethernet CPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

LED Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Powering On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Configuring the TCP/IP Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Diagnosing CPE Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

If You Cannot Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Port And Cable Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Straight-Through Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Crossover Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

RJ-11 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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ONTENTS

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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