◆ High-speed Internet access over existing phone lines
◆ One RJ-11 ADSL port
◆ Delivers USB plug-and-play installation
◆ Supports full-rate DMT connection
(8 Mbps downstream, 1 Mbps upstream)
◆ Supports economical G.lite connection
(1.5 Mbps downstream, 512 Kbps upstream)
◆ Graphic interface for ADSL connection management
User Guide
SMC7003USB V.2
EZ Connect ADSL USB Modem
User Guide
From SMC’s EZ Connect line of feature-rich SOHO solutions
38 Tesla
Irvine, CA 92618
Phone: (949) 679-8000
April 2003
Pub. # 150000039500A R01
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no
responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third
parties which may result from its use. No license is granted by implication or otherwise under any patent or
patent rights of SMC. SMC reserves the right to change specifications at any time without notice.
SMC is a registered trademark; and EZ Connect ia a trademark of SMC Networks, Inc. Other product and
company names are trademarks or registered trademarks of their respective holders.
L
IMITED
Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be
free from defects in workmanship and materials, under normal use and service, for the
applicable warranty term. All SMC products carry a standard 90-day limited warranty from
the date of purchase from SMC or its Authorized Reseller. SMC may, at its own discretion,
repair or replace any product not operating as warranted with a similar or functionally
equivalent product, during the applicable warranty term. SMC will endeavor to repair or
replace any product returned under warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering
new products within 30 days of purchase from SMC or its Authorized Reseller. Registration
can be accomplished via the enclosed product registration card or online via the SMC Web
site. Failure to register will not affect the standard limited warranty. The Limited Lifetime
warranty covers a product during the Life of that Product, which is defined as the period of
time during which the product is an “Active” SMC product. A product is considered to be
“Active” while it is listed on the current SMC price list. As new technologies emerge, older
technologies become obsolete and SMC will, at its discretion, replace an older product in its
product line with one that incorporates these newer technologies. At that point, the obsolete
product is discontinued and is no longer an “Active” SMC product. A list of discontinued
products with their respective dates of discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty.
All products that are replaced become the property of SMC. Replacement products may be
either new or reconditioned. Any replaced or repaired product carries either a 30-day limited
warranty or the remainder of the initial warranty, whichever is longer. SMC is not responsible
for any custom software or firmware, configuration information, or memory data of
Customer contained in, stored on, or integrated with any products returned to SMC pursuant
to any warranty. Products returned to SMC should have any customer-installed accessory or
add-on components, such as expansion modules, removed prior to returning the product for
replacement. SMC is not responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning
any product to SMC. Proof of purchase may be required. Any product returned to SMC
without a valid Return Material Authorization (RMA) number clearly marked on the outside
of the package will be returned to customer at customer’s expense. For warranty claims within
North America, please call our toll-free customer support number at (800) 762-4968.
Customers are responsible for all shipping charges from their facility to SMC. SMC is
responsible for return shipping charges from SMC to customer.
W
ARRANTY
i
L
IMITED WARRANTY
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE
UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE
ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR
ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT
OR TORT (INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES
OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS
WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.
* SMC will provide warranty service for one year following discontinuance from the active
SMC price list. Under the limited lifetime warranty, internal and external power supplies, fans,
and cables are covered by a standard one-year warranty from date of purchase.
SMC Networks, Inc.
38 Tesla
Irvine, CA 92618
ii
C
OMPLIANCES
FCC - Class B
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that the interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected
• Consult the dealer or an experienced radio/TV technician for help
FCC - Part 68
The modem is registered with the FCC as compliant with the rules of Part 68 and use of this
modem is subject to the following restrictions:
1. The Federal Communication Commission FCC has established rules which permit this
device to be directly connected to the telephone network. Standardized jacks are used for
these connections. This equipment should not be used on party lines or coin phones.
2. If this device is malfunctioning, it may also be causing harm
device should be disconnected
repair has been made. If this is not done, the telephone company can temporarily
disconnect service.
3. The telephone company may make changes in its facilities, equipment, operation and
procedures; if such changes affect the compatibility or use of this device, the telephone
company is required to give adequate notice of the changes. You will be advised of your
right to file a complaint with the FCC.
4. If the telephone company requests information on what equipment is connected to their
lines, inform them of:
a. The telephone number to which this unit is connected
b. The ringer equivalence number
c. The USOC jack required
d. The FCC Registration number
until the source of the problem can be determined and until
to the telephone network; this
iii
C
OMPLIANCES
Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used
to determine how many devices can be connected to your telephone line. In most areas, the
sum of the REN of all the devices on any one line should not exceed 5.0. If too many devices
are attached, they may not ring properly.
Industry Canada Required Information
EQUIPMENT ATTACHMENTS LIMITATIONS
To ensure that certified equipment is attached correctly and only to the networks of
participating carriers, the following statement shall accompany each unit of certified
equipment offered for sale. This statement must be included conspicuously in written or
electronic format, at or near the front of each copy of the operating manual, or accompany
other technical information, or be included as a separate sheet. The required statement is:
“NOTICE: The Industry Canada label identifies certified equipment. This certification means
that the equipment meets telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment Technical Requirements
document(s). The department does not guarantee the equipment will operate to the user’s
satisfaction.”
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be aware that compliance
with the above conditions might not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural areas. Caution: Users
should not attempt to make such connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.
An explanatory note on Ringer Equivalence Numbers (see Section 10.0) and their use must
be provided for the terminal equipment user in the information accompanying the terminal
equipment. A notice similar to the following would be suitable:
“NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be connected to a
telephone interface. The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of the ringer equivalence Numbers of all
the devices does not exceed 5.”
iv
EC C
ONFORMANCE DECLARATION
- C
LASS
EC Conformance Declaration - Class B
SMC contact for these products in Europe is:
SMC Networks Europe,
Edificio Conata II,
Calle Fructuós Gelabert 6-8, 2
08970 - Sant Joan Despí,
Barcelona, Spain.
This information technology equipment complies with the requirements of the Council
Directive 89/336/EEC on the Approximation of the laws of the Member States relating to
Electromagnetic Compatibility and 73/23/EEC for electrical equipment used within certain
voltage limits and the Amendment Directive 93/68/EEC. For the evaluation of the
compliance with these Directives, the following standards were applied:
o
, 4a,
B
RFI Emission:
Immunity:
LVD:
• Limit class B according to EN 55022:1998
• Limit class B for harmonic current emission according to
EN 61000-3-2/1995
• Limitation of voltage fluctuation and flicker in low-voltage supply
system according to EN 61000-3-3/1995
• Product family standard according to EN 55024:1998
• Electrostatic Discharge according to EN 61000-4-2:1995
(Contact Discharge: ±4 kV, Air Discharge: ±8 kV)
• Radio-frequency electromagnetic field according to EN 61000-4-3:1996
(80 - 1000 MHz with 1 kHz AM 80% Modulation: 3 V/m)
• Electrical fast transient/burst according to EN 61000-4-4:1995 (AC/
DC power supply: ±1 kV, Data/Signal lines: ±0.5 kV)
• Surge immunity test according to EN 61000-4-5:1995
(AC/DC Line to Line: ±1 kV, AC/DC Line to Earth: ±2 kV)
• Immunity to conducted disturbances, Induced by radio-frequency
fields: EN 61000-4-6:1996 (0.15 - 80 MHz with
1 kHz AM 80% Modulation: 3 V/m)
• Power frequency magnetic field immunity test according to
EN 61000-4-8:1993 (1 A/m at frequency 50 Hz)
• Voltage dips, short interruptions and voltage variations immunity test
according to EN 61000-4-11:1994 (>95% Reduction @10 ms, 30%
Reduction @500 ms, >95% Reduction @5000 ms)
• EN 60950 (A1/1992; A2/1993; A3/1993; A4/1995; A11/1997)
v
C
OMPLIANCES
Industry Canada - Class B
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled “Digital
Apparatus,” ICES-003 of the Department of Communications.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils
numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils
Numériques,” NMB-003 édictée par le ministère des Communications.
Australia AS/NZS 3548 (1995) - Class B
SMC contact for products in Australia is:
SMC-Australia
L9, 123 Epping Rd.,
North Ryde, NSW Australia
Phone: 61-2-8875-7887
Fax: 61-2-8875-7777
Safety Compliance
Wichtige Sicherheitshinweise (Germany)
1. Bitte lesen Sie diese Hinweise sorgfältig durch.
2. Heben Sie diese Anleitung für den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Verwenden Sie keine
Flüssigoder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur
Reinigung.
4. Die Netzanschlu ßsteckdose soll nahe dem Gerät angebracht und leicht zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schützen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen oder Fallen
könnte Beschädigungen hervorrufen.
7. Die Belüftungsöffnungen dienen der Luftzirkulation, die das Gerät vor Überhitzung
schützt. Sorgen Sie dafür, daß diese Öffnungen nicht abgedeckt werden.
8. Beachten Sie beim Anschluß an das Stromnetz die Anschlußwerte.
9. Verlegen Sie die Netzanschlußleitung so, daß niemand darüber fallen kann. Es sollte auch
nichts auf der Leitung abgestellt werden.
10. Alle Hinweise und Warnungen, die sich am Gerät befinden, sind zu beachten.
vi
S
AFETY COMPLIANCE
11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten Sie es vom Stromnetz
trennen. Somit wird im Falle einer Überspannung eine Beschädigung vermieden.
12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder Flüssigkeiten in das
Gerät gelangen. Dies könnte einen Brand bzw. elektrischen Schlag auslösen.
13. Öffnen sie niemals das Gerät. Das Gerät darf aus Gründen der elektrischen Sicherheit
nur von authorisiertem Servicepersonal geöffnet werden.
14. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz zu trennen und von
einer qualifizierten Servicestelle zu überprüfen:
a. Netzkabel oder Netzstecker sind beschädigt.
b. Flüssigkeit ist in das Gerät eingedrungen.
c. Das Gerät war Feuchtigkeit ausgesetzt.
d. Wenn das Gerät nicht der Bedienungsanleitung entsprechend funktioniert oder Sie mit
Hilfe dieser Anleitung keine Verbesserung erzielen.
e. Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.
f. Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.
15. Zum Netzanschluß dieses Gerätes ist eine geprüfte Leitung zu verwenden. Für einen
Nennstrom bis 6 A und einem Gerätegewicht größer 3 kg ist eine Leitung nicht leichter
als H05VV-F, 3G, 0.75 mm
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 beträgt 70 dB(A) oder
weniger.
The EZ Connect ADSL USB Modem (SMC7003USB V.2) provides
high-speed Internet access over existing phone lines by making use of
previously unused frequency bandwidth above the voice band. By placing
ADSL (Asymmetric Digital Subscriber Line) signals above the frequency
of the voice signal, ADSL service can coexist on the same line with your
telephone service. ADSL is asymmetric in that it provides a higher data
rate in the downstream (receive) direction than in the upstream (transmit)
direction. Asymmetric operation is ideal for typical home and small office
use where files and information are downloaded more frequently than
uploaded.
The EZ Connect ADSL USB Modem supports both full-rate Discrete
Multi-Tone (G.dmt) connection (T1.413, Issue II) and the more
economical G.lite connection (G.992.2). This modem delivers concurrent
data and voice over a single connection. It also supports a Rate Adaptive
algorithm to maintain high data integrity under existing conditions,
including varied connection lengths and degraded signal quality. Because
all data is encapsulated in ATM frames, the EZ Connect ADSL USB
Modem can be connected directly to any standards-compliant DSL Access
Multiplexer (DSLAM) at your service provider’s central office, data is then
sent through an ATM backbone, and out to the Internet via an ISP router.
Moreover, there is no need to install any new line.
1
1-1
I
NTRODUCTION
This plug-in ADSL modem provides an always-on digital connection that
eliminates dial-up delays, and transparent reconnection when initiating any
network request. Full support for the ATM protocol also provides access
to a wide range of advanced transport features, including support for
real-time video, and other multimedia services requiring guaranteed
Quality of Service (QoS). This device enables true telecommuting for the
first time by providing complete access to Internet and corporate
resources via multiprotocol encapsulation (including TCP/IP, Novell’s
IPX, and Windows NetBEUI network protocols).
Note: Since this modem supports both G.dmt and G.lite, it requires an
external splitter to separate the traffic entering your premises into
data and voice, and also to merge the data and voice traffic leaving
your premises into a single stream.
1-2
KEY F
Key Features
•High-speed Internet access over existing phone lines
and economical G.lite connection (1.5 Mbps downstream, 512 Kbps
upstream)
•Multiprotocol encapsulation of all network protocols, including
TCP/IP, Novell’s IPX, and Windows NetBEUI for complete access
to the Internet and corporate resources
•Always-on digital connection eliminates dial-up delays, and transparent
reconnection when initiating any network request
•Concurrent data and voice over a single connection (needs splitter for
both G.dmt and G.lite)
•Interoperable with Alcatel, Cisco and other DSLAM central office
equipment manufacturers
•Compatible with various ISP services, using RFC 1483 static IP
assignment or PPP dynamic IP assignment
EATURES
•Graphic interface for ADSL connection management
•Supports Windows 98/98SE/2000/XP, and Macintosh 9.x
Note: The current version does not support Macintosh 10.2.
1-3
I
NTRODUCTION
1-4
C
HAPTER
H
ARDWARE INSTALLATION
Before installing the SMC ADSL USB Modem verify that you have all the
items listed under “Package Contents.” If any of the items are missing or
damaged, contact your local SMC distributor. Also be sure you have all the
necessary cabling before installing the modem.
Package Contents
After unpacking the EZ Connect ADSL USB Modem, check the contents
of the box to be sure you have received the following components:
◆EZ Connect ADSL USB Modem (SMC7003USB V.2)
◆1 USB cable, modem to computer (Type B to Type A)
◆1 Installation CD containing this User Guide and drivers
◆1 SMC Warranty Registration Card
2
Immediately inform your dealer in the event of any incorrect, missing, or
damaged parts. If possible, please retain the carton and original packing
materials in case there is a need to return the product.
Please fill out and return the Warranty Registration Card to SMC or
register on SMC’s Web site. The EZ Connect ADSL USB Modem is
covered by a limited-lifetime warranty.
2-1
H
ARDWARE INSTALLATION
Hardware Description
Setting up the EZ Connect ADSL USB Modem involves connecting the
device’s cables and installing the driver software. Note that Windows 98,
98SE, 2000, XP, or Macintosh 9.x should already be installed on the
computer before installing the driver software.
The following figure shows the components of this modem:
Power LED
(Green )
Data LED
(Green)
EZ Connect ADSL/USB Modem
SMC7003USB V.2
USB Port
(Type-B)
Figure 2-1. EZ Connect ADSL USB Modem
2-2
RJ-11 Port
H
ARDWARE DESCRIPTION
LED Indicators
The EZ Connect ADSL USB Modem has two LEDs on the top panel, one
is marked “Data” and the other “Power.” The operational status of the
modem is indicated by the LED conditions listed below
LEDStatusDescription
DataFlashingIndicates the modem is synchronizing its ADSL/
ATM link with the head end.
On Indicates an ADSL/ATM link has been established
on the RJ-11 port.
PowerOn Power is being supplied to the modem via the USB
bus.
.
Power Requirements
USB devices can be either self-powered or bus-powered. A device which
has no power connector is bus-powered, and derives its operating power
from the USB connection directly. The EZ Connect ADSL USB Modem is
bus-powered — all you need to do is plug it into a host PC or self-powered
USB hub.
2-3
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